Business Support Officer SC5

Job Category : Admin / Clerical
Location : WINKFIELD CENTRE, London Borough of Haringey
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 08:45
End Time : 17:00
Salary: £13.39
DBS REQUIRED for this role
Role Purpose

1. To provide professional business support that facilitates the delivery of frontline services and the council priorities.
2. Ensuring the delivery of an effective and efficient service within required timescales and in line with corporate and service policies and operating guidelines
3. To work in partnership with services to ensure that any risks, issues or opportunities are identified and quickly addressed.
4. To champion continuous improvement to ensure that services are efficient as possible.
5. To work to a quality standard of right first time every time

Knowledge, Qualifications, Skills and Experience

Abilities/Experiences

⦁ Experience of providing excellent business support functions ideally in a complex or regulated environment delivering high quality services
⦁ Ability to work under pressure and respond effectively to rapidly changing priorities and deadlines.
⦁ Ability to maintain simple information, recording and filing systems (manual and computerised).
⦁ Ability to enter, collate, compile and distribute information (including statistical data) consistently and effectively using a variety of methods best suited to meeting client outcomes
⦁ Experience of IT systems and how they support service delivery
⦁ Experience of delivering service improvements through a programme of continuous improvement.
⦁ Effectively working as part of a team.

Qualifications (only if applicable)

Knowledge/Skills

⦁ Working knowledge of the Microsoft Office suite of products
⦁ Knowledge of the IT based systems in use within the Council for general and specialist functionality and how they support service delivery
⦁ Strong written and verbal communication skills
⦁ Knowledge of council services and role they play in meeting needs of the community.