Corporate Collections Officer -Scale 4

Job Category : Financial
Location : London Borough of Hillingdon
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £17.57

This is an office based role – working from the Civic Centre in Uxbridge.

Corporate Collections/Adult Social Care are responsible for billing and recovery of Adult Social Care charges totalling 11 million per annum. The service has been heavily affected by COVID-19 seeing an increase in death notifications, increased numbers of chargeable clients and the total debt figure increased month by month. Continued additional resource is required to assist the team in carrying out recovery work following the COVID-19 pandemic, in order to provide the required support for the vulnerable client base.

This role will provide admin based resources for the ASC Debtors Team and some assistance with recovery.
EXPERIENCE
Experience of working within a financial environment in a large organisation.

Demonstrable experience in dealing with the public in respect of financial affairs in writing, interview and on the telephone
Practical experience in debt recovery and credit control.

Experience of organising and managing a varied workload in order to meet deadlines and set targets
Experience of presenting evidence cases in a County Court.