Administration & Reception SC4

Job Category : Admin / Clerical
Location : TRIANGLE CHILDREN CENTRE, London Borough of Haringey
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £12.25
Must be willing to work shifts of either 10-6pm or 8-4pm

Role Purpose
To receive parents, carers, children and all visitors and callers to the centre, providing a warm welcome and guidance as required.
To receive all telephone calls and provide administrative support to the Centre Team.
To ensure the day to day-operational activities of the office run effectively and that the reception area is presentable and welcoming at all times.
To enter data on the centre’s database system.
To be the first point of contact for families enquiring about nursery places and support families through the admissions process. Work in close partnership with Senior Practitioner to keep nursery places full.

Knowledge, Qualifications, Skills and Experience
Experience

Experience of administrative functions
Experience of working with the general public

Qualifications

Good educational background
GCSE in English Language and Mathematics

Skills, Abilities and Aptitude

Excellent IT skills
Excellent Interpersonal Skills
Excellent oral and written communication skills
A flexible “can-do” approach
Able to work as part of a team
Ability to maintain confidentiality
Willingness to be flexible about hours worked
Ability to organise and prioritise workload efficiently
Ability to communicate effectively and sensitively with families, visitors and staff
Ability to work a community language