Administrator SC6

Job Category : Admin / Clerical
Location : WOOD GREEN LIBRARY, London Borough of Haringey
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £14.90

1. To provide a front line reception service, giving information and advice about the HALS offer and enrolment processes to existing and prospective learners.
2. Ensure the efficient processing payments via cash, card and check and daily banking to relevant officer
3. To support both the on and off-site enrolment processes and sessions and take part in promotional events in the borough
4. To provide service wide administrative support including course administration
5. To provide holistic support using the Open Learning Centre and break out areas
6. To support the Exams and Information Officer during exam periods including facilitation of initial assessments for course placements and learner satisfaction surveys

Knowledge, Qualifications, Skills and Experience
Strong customer care skills and experience of working with the public from diverse range backgrounds, needs and abilities.
Ability to use initiative; plan and prioritise own workload; and work under pressure to meet deadlines
Excellent data skills with the ability to use management information systems to a high standard ensuring return deadlines are met, and the accurate and timely entering of data.
Good team player with excellent communication and interpersonal skills with the ability to liaise effectively with internal and external stakeholders, learners, exam boards and customers.
Experience of working in a pressurised and data driven environment
Experience of compliance with the requirements of regulatory bodies.
Strong organisational, data inputting and accuracy skills
Educated to GCSE level grades A-C (or equivalent) including maths and English
Understanding enrolment and initial assessment processes
Excellent IT skills, knowledge and experience of Microsoft Office suite and use of databases
Commitment to promoting Equal Opportunities in all areas of work
A commitment to and able to demonstrate knowledge of health and safety issues
Willingness to work additional hours to ensure the smooth running of evening and weekend examinations or enrolment periods.