Business Support Officer

Job Category : Admin / Clerical.
Location : London Borough of Newham.
Hours Per Week : 36.00.
Start Date : Immediate Start.
Start Time : 06:00.
End Time : 14:00.
Salary: £13.39 per hour.

Business Support Officer based in a busy Council depot.
Split shift rota 6am to 2pm and 2pm to 8pm
£13.39 per hour
Overall Purpose of Job

1. To support the Council’s vison and resilience agenda by providing a consistently high quality, cost effective and timely business support service.
2. To ensure that the administrative functions are carried out to a high level of accuracy and to corporate standards.
3. To ensure that continuous cover and support is provided to managers and staff based across council offices.

EXPERIENCE:

⦁ Previous experience of secretarial, clerical and administrative work.

⦁ A proven record of communicating in person, by telephone and in writing in a calm, courteous and confident professional manner.

⦁ A proven record of providing administrative support within a team.

Track record of working in an office environment

SKILLS AND ABILITIES:

⦁ Able to work accurately and methodically.

⦁ Understanding of confidentiality issues and how this is observed and maintained.

⦁ Able to work on own initiative to manage and prioritise own workloads.

⦁ Ability to deal with telephone enquiries in a tactful, courteous and efficient manner.

⦁ Ability to work flexibly as part of a team.

⦁ Ability to prioritise own work and work of others to meet deadlines.

⦁ Ability to work on own initiative, identifying and implementing solutions to problems.

⦁ Ability to deal diplomatically with difficult situations and individuals.

⦁ Ability to contribute to corporate/service projects and initiatives.