Health Protection Practitioner SC2

Job Category : Admin / Clerical
Location : Stoke Newington Town Hall, Hackney Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £14.14

PURPOSE OF THE JOB:
The Health Protection Practitioner role is designed to promote the work of the council’s Public Health team within the local community.
In respect of Covid-19, they are responsible for:
Assisting the community with rapid testing services ensuring adherence to health and safety protocol
Supporting community collection pop-up points and outreach activity, related testing awareness activity, ensuring adherence to health and safety protocol

MAIN AREAS OF RESPONSIBILITY:
Respond to operational direction and requests from the Health Protection Manager
Support and provide education to the community on correct and safe public health practices, with a focus on Covid-19 health messaging
Ensure adherence to SOP and clinical guidance is maintained throughout operations, as directed by the Community Support Manager
Enable a seamless testing/public engagement process, ensuring that the public experience is pleasant and managed in a professional way
Be versatile throughout Testing roles including, Registration, Queue Support, Test Operative, Test Assistant, Results Recorder (training provided)
Be verstitle throughout Community Collect roles including, Collection Point Assistant and Queue Coordinator (training provided)
Participate and support any required promotional activity by going out into the community to help educate and promote the importance of testing and vaccinations
Support any emergency surge testing operations, mass event testing and similar scalable projects at short notice, should deployment be required
Proactively support general operational setup and breakdown of operations
Communicate to test participants the purpose of participating in testing the testing journey
Support and assist the community with safe Covid-19 testing, providing additional verbal instructions and demonstration on swabbing practices, if required
Supporting community members with testing related digital requirements, including registering tests and recording results
Provide additional assistance for people who might not have the relevant digital information or digital capabilities
Prepare test samples for analysis and interpret results
Collate test result data to share via digital submission processes
Ensure crowd control and social distancing is maintained during all operations
Adhere to PPE and safe Covid-19 practices to maintain personal and team safety, and demonstrate ideal practices to the community
Advise community members of symptoms of Covid-19 and what to do on receipt of positive test results
To promote equality among all staff, and ensure that services are delivered in a non-discriminatory way that is inclusive of disadvantaged groups.
Ensure to represent the council in a professional, respectful and flexible approach when deployed into varying contexts
OTHER DUTIES AND RESPONSIBILITIES:
May be called upon to assist in other areas of the Health Protection function which includes PPE and test kit distribution across Hackney

LONDON BOROUGH OF HACKNEY

SKILLS, ABILITIES & KNOWLEDGE:
Experience in compliance roles against regulatory guidelines preferred
Experience supporting operations in a customer facing environment
Experience at events &/or public health environments
Willingness to work outside, if required
Excellent customer service skills
Agile approach to work to suit business needs in a fast changing environment
Ability to remain calm under pressure
Act in accordance with the Council’s Constitution and Code of Conduct
Strong communication skills

PERSONAL STYLE AND BEHAVIOURS:
Care for the community
Self motivation, whilst being a strong team player
Value Equality & Diversity

DESIRABLE CRITERIA
Hackney resident and knowledgeable of the local area
Experience working in a Covid Testing or Public Health services environment or community outreach
Full, clean UK driving license
First-aid trained

NB: All employees are expected to adhere to the Council’s Diversity & Equality and Health and Safety Policies.