Library Services Team Leader PO1

Job Category : Admin / Clerical
Location : HIGHGATE LIBRARY, London Borough of Haringey
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £17.27

Purpose
To manage, develop and motivate a team of staff to ensure that the service priorities, standards and performance targets are achieved.

To lead on matters relating to the maintenance of the library premises, health & safety and keyholding arrangements of the libraries.

To comply with the Council’s Health & Safety requirements to ensure a safe and healthy working environment including the preparation and review of appropriate documentation and training to ensure that the service is compliant with H&S legislation.

To contribute to Library Strategy priorities, engaging with new and existing customers, leading on the increase library usage and supporting the continuous improvement of the service.

To work with the Library Service Team Manager to position Libraries at the heart of the community, engaging with residents and the local community.

Experience

Have a high knowledge and experience of concepts, principles and practices gained through experience and development in Libraries or similar face to face services.

Experience of managing and motivating teams of staff in a busy environment.

Experience of setting own and team priorities in line with agreed targets, managing workloads according to service needs.

Able to work under pressure with competing priorities.

High standard of written and verbal communications skills.

Ability to take on board the physical elements of the role – supported by health and safety procedures and equipment (appropriate support and adjustments will be made for staff according to OHU recommendations and any disabilities will be taken into account).

Being creative and innovative on an ongoing basis

Dealing with a range of complex matters that can have significant impact for the Service, employees or partner organisations.

Experience of promoting library services in the local community

Knowledge and understanding of how public library services can contribute to the community and to council objectives.

Ability to deliver a high level of customer service and interact effectively with a wide range of people

Ability to deal with challenging customers and situations

Ability to promote library and council services to / in the community

Ability to manage financial and cash handling processes

Demonstrates enthusiasm for and commitment to the successful development of the library service and working with the community

Knowledge and understanding of IT as related to public libraries