Navigator SC4

Job Title : Navigator SC4
Job Category : Admin / Clerical
Location : CIVIC CENTRE, London Borough of Haringey
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 08:00
End Time : 14:30
Salary: £12.25

Role Purpose
This role will provide information and guidance to people accessing Mulberry Junction, the Council’s resource centre for single people in Haringey affected by, or at risk of homelessness. The Navigator will help people connect with the services and opportunities they need to achieve positive housing, health and learning outcomes.
The Navigator will be part of a team whose overall aim is to tackle rough sleeping, reduce homelessness and help people achieve their personal goals by providing a range of housing, health and wellbeing support at Mulberry Junction
By providing support, signposting and connection between people and services at Mulberry Junction, the Navigator will ensure the service is a key resource in the work to tackle homelessness, where people are empowered to achieve their goals.

Knowledge, Qualifications, Skills and Experience

1. Personal experience or understanding of the issues affecting single homeless people or those at risk of homelessness
2. Understanding and commitment to working responsively to support individuals plan and realise their aspirations and strengths
3. An ability to work proactively and respectfully to reduce distress and conflict whilst maintaining boundaries and ensuring consistency
4. Understanding of and commitment to following relevant safeguarding, Health & Safety and Domestic Violence policies
5. Ability to work creatively, flexibly in a solution focused way to support single homeless people direct their support
6. Ability to work with partner services and teams to enable effective assessment, signposting and involvement with single homeless people
7. To recognise the need for and commitment to self- care and recognised support mechanisms due to the intensity of the work
8. Ability to promote the service locally to engage local communities and groups to contribute to the development of the service
9. Undertake self-learning and team-based development opportunities to continuously inform practice
10. Knowledge and commitment to co-production and service user involvement in the design and operation of services
11. Familiarity with IT applications including Microsoft Office and keyboard skills