Organisational Development Support Officer

Job Category : Admin / Clerical (Kingston & Richmond)
Location : Twickenham Training Centre, Achieving for Children
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £12.62

The OD Support Officer is responsible for a number of the support functions in the Organisational Development team. The role will work with the OD Business Partner to manage a wide range of OD projects, including the ASYE programme, Health and Wellbeing offer, Workforce Surveys and the OD support packages (for example coaching, mentoring and talent development)

This role is pivotal in making sure all OD activities events are managed in a timely and efficient way and they support AfCs drive to have a highly skilled workforce who can provide the best possible outcomes to the children, young people and families that they work with.

The post holder will work in partnership with other colleagues in the OD to field OD related questions, support the process for OD event promotion and marketing, review and monitor the viability of OD activity on a daily, weekly and monthly basis. The role will be expected to review the effectiveness of any activities, which will include working with colleagues to make any necessary changes or adjustments to future activities. The post holder will have excellent verbal skills and will be able to support projects and initiate activities in relation to L&D, enabling managers, employees and partners to receive a competent and timely service.
About the job activities
Supervision of people

1. No direct line management is expected of this role
2. Occasional deputising where required for colleagues to cover temporary absences
   Contacts and Relationships
3. Work effectively and collaboratively within the Wellbeing and Employee Engagement team, the wider Workforce Development Service, and internal and external partner agencies
4. Build trusting relationships with colleagues across the company and in partner agencies
   Decision making
5. Make decisions on individual enquiries from customers and know when to seek line management support for more complex employee related queries, or be aware if actions or decisions have an organisational wide impact.
6. Make decisions on prioritising your own workload where needed.
7. Make decisions related to viability and value for money on OD events .
   Key duties and responsibilities this will include:
8. Working collaboratively with the Head of Service and the OD Business Partner to develop and implement the OD strategy and programme initiatives across AfC
9. 2
10. Supporting the OD Business Partner to engage, influence and negotiate with a range of key internal and external stakeholders
11. Supporting the management of OD activities, ensuring all opportunities are delivered on time and provide good value for money.
12. Supporting the OD Business Partner and Lead trainer with evaluating the impact of provision
13. Dealing with enquiries in relation to OD activities
14. Supporting data quality processes, including inputting, processing and reviewing data and managing correcting errors.
15. Coordinating a range of coaching/mentoring initiatives across AfC
16. Supporting the commissioning of OD events to meet organisational goals/ objectives
17. Working with HR and OD Business Partners to support workforce planning and organisational change initiatives, providing support with the planning on a range of matters including organisational design, succession planning and skills/performance capability analysis
18. Working collaboratively with the Equality, Diversity and Inclusion Board to provide organisational development support to enable AfC to meet local objectives
19. Keeping up to date with learning developments, researching new technologies and methodologies in organisational development, workplace learning and making recommendations as appropriate.
20. Monitoring, reporting and presenting on key project metrics.
    Providing an excellent customer experience to both internal and external workforce . The post holder will be expected to undertake other duties commensurate with the grade of the post