Payroll Officer – SC6

Job Category : Finance – Unqualified
Location : Hackney Service Centre, Hackney Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £16.01

PURPOSE OF THE JOB:

As a member of the Payroll Service, provide an efficient and effective payroll support and administration service to the Council including HLT and Teachers

To be the initial point of contact for all payroll related queries regardless of the nature of the enquiry.

Provide a customer focussed service to every customer whether internal or external and ensure that issues are resolved on the first occasion wherever possible.

DUTIES AND RESPONSIBILITIES:

Input payroll data into the Midland HR System (ITRENT) in accordance with statutory and contractual obligations and the pre-defined processing deadlines set by the Payroll Manager.

This includes all staffing changes starters, secondments, acting up, leavers and all other amendments to salaries and employee data in compliance with council polices and HMRC legislation.

Responsible for the input, calculation and recording of maternity, paternity and adoption payments both statutory and occupational.

Prepare information to assist in the provision of information to external agencies in relation to mortgage references, child support agencies etc, as required.

EDUCATION, EXPERIENCE AND WORKING KNOWLEDGE

Proven up-to-date knowledge of payroll processes and principles.
Experience of providing advice and support to managers and employees on all payroll matters.
Experience of using information technology, Microsoft Office, Excel/Word to set up records and provide management information.
Knowledge of statutory payments and deductions including SSP, SMP, TAX and NI.

COMPETENCIES

Ability to plan, prioritise and organise workloads in line with payroll deadlines to achieve service objectives.
Able to ensure customers understand the need to comply with deadlines.
Attention to detail to ensure accuracy.
A methodical and logical approach with the ability to multi task effectively and meet strict deadlines.
Dealing with conflicting demands whilst maintaining a high level of customer care to managers and employees.

Organisation Culture and Job Knowledge

Attention to detail to ensure accuracy of documents issued and data recorded.
A methodical approach with the ability to multi task effectively.
Dealing with conflicting demands whilst maintaining a high level of customer care to managers and service users.

Communication and Personal Impact

Experience of building effective working relationship with colleagues and customer within team.
Experience of resolving customer queries/problems and taking the initiative to progress solutions.
Willingness to work flexibly within the team to ensure high quality, effective and efficient services is delivered.