Senior Domestic Abuse Officer

Job Category: Social Care Non-Qualified

Job location: Civic Campus, Euclid Street, Swindon, SN1 2JG, Swindon Borough Council

Hours per week: 37

Start date: Immediate start

Salary: £34.33 per hour

Job description

PURPOSE OF THE JOB:

Manage, lead and develop a group of operational domestic violence workers in delivering probation services in accordance with the needs of the Swindon Children’s Safeguarding Team, relevant policies, standards and objectives; develop and manage partnerships to enhance service delivery; liaise with and represent the Service to other agencies and organisations.

MAIN DUTIES AND RESPONSIBILITIES:

Manage activities

Manage and maintain programmes or other activities to meet Swindon Children’s safeguarding team requirements and the relevant requirements and performance targets in relation to service users

Manage change in organisational activities

Work closely with social services team and area managers to contribute to the annual team plan in conjunction with co-managers and in line with the key performance requirements

Contribute to the establishment of strategies and procedures to guide the work of your team

Contribute to the evaluation and improvement of performance in the organisation as a whole to ensure that performance targets are met

Contribute to and support the organisation’s commitment to staff development

Liaise with key stakeholders (internal/external) to achieve objectives.

Work with others

Represent the organisation positively to a variety of audiences

Review internal and external operating environments, including: identifying and developing suitable partnerships

Establish and maintain effective links with partnership agencies especially children’s safeguarding.

Facilitate training for partners and staff, delivering where appropriate

Manage contract delivery and verify expenditure

Manage risk

Categorise and manage high risk cases

Have a good up to date understanding of dynamic risk in relation to safeguarding and domestic violence.

Ensure that staff members are competent to manage risk escalation and work with high risk cases.

Implement internal policies and procedures for risk management

Have or be prepared to develop a good understanding of programmes delivery related to managing risk.

Be prepared to prioritise and escalate risk as required through MARACS, MAPPA and children’s safeguarding.

Review operations and carry out continuous improvement in managing risk

Manage health and safety issues for staff and service users in relation to own and team activities.

4.    Manage people

Manage yourself, develop and enhance your own resources

Manage and supervise a team of operational staff, either directly or through first line team leaders (programmes), ensuring good and up to date standards of performance in line with service policies and procedures and national standards

Train, motivate and develop teams and individuals to enhance performance

Lead the work of teams and individuals to achieve their objectives

Plan, allocate and evaluate work carried out by teams and individuals

Create, develop and maintain productive working relationships with co–managers and others

Contribute to the selection of new staff

Undertake induction, supervision and appraisal of staff, manage poor performance

Manage resources

Support the efficient use of resources

6     Manage information

Keep self and team up to date with new developments

Obtain, record and analyse information to devise solutions to problems, develop strategies and aid decision making and problem solving by others

Chair and participate in formal meetings

Ensure security and confidentiality of clients’ records and that all client data is handled sensitively and appropriately 

Manage quality

Promote the importance and benefits of quality, and aim for quality standards in dealing with suppliers, contractors, etc

Manage continuous improvement in the delivery of services to offenders and other service users in line with performance management objectives and targets

Provide advice and support for the development and implementation of quality systems

Implement quality assurance systems

Monitor compliance with quality systems

Lead on thematic inspections

8     Manage equal opportunities and diversity

Promote people’s rights and responsibilities

Promote equality and diversity

Promote the rights to confidentiality of information

Challenge discrimination and disadvantage both in the organisation’s internal operations and in its dealing with service users, partnerships, agencies, etc