Sustainable housing support worker (SC6)

Job Category : Housing
Location : Edmonton Green Library, Enfield Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £15.45

“This is a full time role of 35 hours a week. Monday to Friday. Between the hours of 9am and 5pm.” A mixture of office/community/home based

The candidate will work within the Street Homelessness Accommodation Team and will provide housing support services across three distinct supported housing projects – Housing First, Dispersed, self-contained flats and Shared Accommodation.

The ideal candidate will be ambitious, proactive, collaborative, highly motivated and ready for a new challenge. You must also have strong communication and creative problem-solving skills together with the drive and passion to help vulnerable people to live independent and fulfilling lives. You must also be willing to work outside of office hours on occasion, be able to work independently and have good knowledge of welfare, housing and homelessness practice.

• deliver proactive support to applicants with multiple and complex support needs to help them access and maintain accommodation
• manage a caseload and ensure all aspects of support work is carried out in accordance with legislation, safeguarding, policies and procedures
• will collaborate with internal and external partners to improve outcomes for applicants with multiple and complex support
• ensure all service users’ documentation is relevant and update and that data is accurately entered into the various IT systems
• contribute to efficient service delivery as an individual and as part of a team, in accordance with local policies procedures and legislation (including shift work where required)
Skills, Experience, Knowledge & Abilities
Essential

1. Ability to assess, design, plan, implement Sustainable Housing Support Plans
2. Ability to work independently using own initiative whilst remaining accountable to line management
3. Experience of providing housing support to people who have experienced homelessness across a range of projects, including Housing First, Dispersed, Shared Accommodation and Private Rented Sector.
4. Experience of providing housing support services to people who have experienced homelessness, including people with multiple and complex support needs, such as rough sleepers, people leaving prison/hospital, MAPPA
5. Ability to ensure all aspects of casework is carried out in accordance with relevant legislation, safeguarding policies and initiatives set
6. Ability to establish, develop and sustain effective working relationships with service users and partners.
7. Ability to ensure service users’ casefiles and documentation is relevant and update and that data is accurately entered int the various IT systems
8. Ability to constantly achieve performance targets and objectives
9. Experience of working collaboratively to develop and deliver Sustainable Housing Support Plans
10. Good knowledge of welfare, housing and homelessness policy, strategies, legislation, and case law, and its implementation within a statutory homelessness service,
    Good knowledge of Health & Safety, Safeguarding, Social Care and Equality policy and strategies

Qualifications & Professional registration criteria

1. High level of education or equivalent demonstratable experience
2. Evidence of Continuous Professional Development