Team Leader

Job Category : Social Care & Health Non-Qualified

Location : Nightingale Close 2, LQLiving

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time :09:00

End Time : 17:30

Salary: £11.53

The team leader would be responsible for a team of staff and would report to the Registered Manager

This would be full time hours and include some shift cover.  The role itself is flexible – so needs to be 37 hours a week with this in mind – so I am asking for a 37 hour a week flexible contract for one person with a temp to perm model.

To be responsible for devising and monitoring service rotas and to review them on a

monthly basis.

2. To contribute to monitoring repairs in the scheme and for reporting on these repairs to our

partner Interserve.

3. To ensure support planning and risk assessments within each service are in line with the

person centred principles and that they are reviewed within agreed timescales.

4. To ensure that all relevant services have in place recovery tools and/or positive behaviour

support plans.

5. To ensure that the service complies with H&S and fire regulations and that regular checks

/drills are carried out.

6. To ensure that particularly vulnerable people have detailed PEEPs in place.

7. To have a full understanding of the service contract including the number of contracted

hours and management off rota time.

8. To effectively manage complaints and deal with complaints in a positive way which ensures

that lessons learnt result in service improvements.

9. To manage, supervise and develop staff, working to agreed standards, policies and

procedures.

10. To ensure agency staff usage is in line with annual budgets and contractsPage 2 of 5

11. To ensure the service has in place a pool of flexible workers which prevents excessive agency

usage.

12. To develop and improve service quality and to carry out announced and unannounced file

audits.

13. To contribute to the LQ quality assurance process.

14. To carry out regular staff direct observation sessions.

15. To coordinate day to day financial transactions within the scheme/service including

monitoring budgets, petty cash and authorising expenditure are in accordance with LQ

policies.

16. To complete planned and unannounced petty cash checks on a regular basis.

17. To complete the actions set out in the LQ health and safety audit in the relevant timescales.

18. To ensure that LQ and Local Authority safeguarding policies and procedures for the

protection of children and vulnerable adults are implemented, promoted and managed

effectively within the area of responsibility.

19. To ensure there are adequate service user consultation events in place at the services and to

participate to the six LQ themed months.

Education & Qualifications

 • NVQ level 4/ Diploma level 4/5

• Relevant management qualification

Knowledge & Experience 

• Sound understanding of CQC and Supporting People and

the Quality. Assessment Framework or The Health and

Social Care Act 2008 (Regulated activities) Regulations

2014 (depending of whether registered or supported

living).

• Knowledge of practice issues relating to a range of client

groups.

• Knowledge of the recovery model of support

• MCA and DoLS

• Demonstrable and relevant experience of working with

people from more than one client group.

• Working in partnership with relevant stake holders.

• Experience of budgetary management.

• Managing/supervising and quality auditing the work of

others.

• Experience of disseminating appropriate information to

staff.

• Experience of delivering medication support (if required for

the service).