Technical Support Officer

Job Category : Financial
Location : London Borough of Hillingdon
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £13.39

We are looking for a temporary Technical Support Officer to deliver complex technical and core administrative support to the Waste Service.

Main duties include:

• Managing the team inbox.
• Recording and analysing repeat complaints.
• Creating and using basic reports in excel to support our operations. e.g., Vehicle use, crew monitoring sheets, H&S trackers.
• Data analysis: missed bins, tipping tonnages, vehicle utilisation.
• Data entry – adding tasks to our purpose-built software.
  KNOWLEDGE & SKILLS
  Excellent ICT skills including Word, Excel and Google Docs, and an understanding of case/data management systems
  Ability to use financial systems i.e. Oracle