Voids Repairs Manager

Job Category: Building Services & Maintenance

Job location: Darby Close, Cheney Manor Industrial Estate, Swindon, SN2 2PN, Swindon Borough Council

Hours per week: 37

Start date: Immediate start

Salary: £35.00 per hour

Job Purpose: 

Responsible for ensuring:

�    Empty homes are repaired and relet quickly in accordance with the Vacant Property Relet Standard
�    Minor adaptations are delivered in accordance with service standards to make everyday living easier for tenants
�    Expenditure is managed within the available budget
�    All building work is carried out in accordance with the latest Health and safety, and Construction Design and Management Regulations
�    A high level of tenant satisfaction and minimising the impact of empty homes on neighbourhoods
�    Stock surveys are carried out and computer records are updated to assist with business planning
�    Services are efficient, continually improving and responsive to tenants and residents changing needs

 Key Accountabilities:

�    Ensuring empty homes are repaired quickly and functions co-ordinated with Lettings and Tenancy Services so they are relet quickly and within agreed targets.
�    Ensuring Void Policy and Procedures are kept up to date and complied with
�    Ensuring effective tracking and monitoring of vacant properties is carried out with stage targets for the relet process
�    Maintaining an up to date and comprehensive Relet Standard, which has been agreed with tenants
�    Managing pre-void surveys of occupied homes, scheduling of repairs to empty homes and post inspections to ensure procedures and contract conditions are complied with
�    Managing Stock Condition Surveys and risk assessments to assess homes in accordance with the Housing Health & Safety Rating System (HHSRS)
�    Managing specialists surveys such as Energy Performance Certificates, Structural Survey Condition Reports and Asbestos Surveys
�    Managing an ongoing tenant�s satisfaction survey and benchmark results on the relet process
�    Maintaining an up to date Welcome Pack for new tenants 
�    Assisting with keeping the information provided to new tenants up to date and implementing recharges to recover costs for damaged properties
�    Managing the delivery of minor adaptations within the repairs and maintenance contract
�    Managing the vacant property revenue budget and control expenditure strictly in accordance with delegated authority and the Council�s Financial

Knowledge and Experience

�    2 years experience of managing staff
�    Experience of managing budgets and expenditure
�    Detailed knowledge of construction health and safety, and the duties of Construction Design and Management co-ordinator (CDM-c)
�    Detailed knowledge of planning and building regulation legislation
�    Detailed knowledge of relevant legislation and good practice
�    A proven commitment to partnership working and engaging service users in service development

Statutory and or Qualifications required for this post:

�    HNC or equivalent in Construction or equivalent evidenced, time served experience
�    Current Full Driving Licence

Decision Making

�    Management of staff and allocation of workload
�    Recommendations of policy changes to Cabinet Member and Director of Housing
�    Staff recruitment
�    Changes to procedures and working practices
�    Contract management

Creativity and Innovation

�    Improving practices and performance
�    Staff development