Full Time
Southwark
Posted 2 days ago


Job Category : Housing
Location : 160 Tooley Street, Southwark Councill
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £22.83

The next phases of demolition and rehousing are critical stages in both estate renewal programmes and the council is obliged to fulfil its contractual obligations of providing vacant possession to the respective builders which may include obtaining compulsory purchase orders to achieve this for the Aylesbury and Tustin Estates. The successful candidates will need to have experience of working in a local authority or social housing setting, supporting residents with rehousing to facilitate estate renewal programmes.
PURPOSE OF THE JOB
The Rehousing Support Officer role will provide an important role in ensuring that tenants and leaseholders within estate renewal construction projects receive a first class and dedicated service to enable them to move seamlessly from their existing homes to a new home.
This role is essential to help us deliver on our goals to increase resident satisfaction, provide high level of housing and improve the overall service experience for residents that are faced with challenging circumstances. You will:

Be instrumental in establishing positive relationships between internal stakeholders and our residents through challenging circumstances.

Work collaboratively with other teams and departments to achieve aims of the council and deliver the highest standards of service to our residents.

To establish a culture where the council achieve results, to take a lead on finding improved ways of working that utilise our great staff and make best use of technologies.

Be easy to deal with, trusted and to provide resolutions to our resident service requests.

To be responsible for implementing and managing chain rehousing for both permanent and temporary housing.

Be responsible for tracking void targets and monitoring KPI’s.

Be an ambassador role, promoting the highest standards of resident service across the council.

Knowledge, including educational qualifications
Knowledge and experience of working on a estate renewal project
Ability to work on own initiative, identifying priorities and setting own targets where necessary
Working knowledge of rehousing, allocation and lettings processes
Experience of providing key performance indicators statistics and reports

Experience:
Experience in administering, monitoring and tracking resident movements within a local authority or housing association environment
Experience in dealing sensitively with customers in challenging and complex environments and applying good problem-solving skills
Experienced in working with a range of resident groups including leaseholders
Experience of working on development or major works schemes within social housing in a resident focused role
Experience of collating information from a number of sources and using this to create, populate and update project plans
Experience of communicating effectively with customers and at all levels of the organisation

Job Features

Job CategoryHousing

Job Category : HousingLocation : 160 Tooley Street, Southwark CouncillHours Per Week : 35.00Start Date : Immediate StartStart Time : 09:00End Time : 17:00Salary: £22.83 The next phases of demolition …


Job Category : Administration
Location : West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Pay rate: (Grade 8) £16.37/hr PAYE
Working Pattern: Full time, 37 hrs/week
Working arrangement: Hybrid

Location: Drayton Depot, Chichester but will involve travel across the County. The role is predominantly out on site across West Sussex but most likely to the Mid and east part of the County (Horsham, Crawley, Burgess Hill, Shoreham) depending on the business need. There will be some admin requirements and these can be done at an office (County Hall Chichester or Drayton Depot) or at home.

The successful candidate must have a valid UK driving license.

About the role:

You will work within a forward-thinking network management team responsible for delivering duties under the Network Management Act 2004 for the expeditious movement of traffic on the highway network of West Sussex County Council and that of any neighbouring authorities. You will support the promotion of any West Sussex initiatives and transport and traffic schemes including elements of the West Sussex Transport Plan.

To do so you will ensure that utility companies and other persons under Permit and / or licence, carry out works on the public highway safely and in accordance with the New Roads and Streetworks Act 1991, Traffic Management Act 2004 and West Sussex County Council Permit Scheme and other relevant legislation and council policy.

You will also be responsible for responding to, and resolving, a range of customer issues relating to the licensing of temporary obstructions to the highway, and to take a lead in enforcement for infringements.

You will support the day to day activities of the Network Management Team and be the council’s interface in respect of the provision of Network Management Compliance. You will achieve this by co-ordinating and minimising the impact of work sites on the highway network by permit condition to ensure that the work sites are run professionally.

The role will include undertaking site visits, which may mean being exposed to unpleasant environmental conditions, due to being outside.

Qualifications/Experience:
• Educated to Diploma / A-Level standard, or equivalent qualification, or equivalent experience.
• New Roads and Street-Works Supervision Qualification.
• Experience within Network Management or equivalent area, including an understanding of the way in which roads are built and maintained.
• Experience of a coordinating role including traffic management, drawing together a range of activities.
• Experience of carrying out inspection work.
• Experience of effectively

Job Features

Job CategoryAdmin / Clerical

Job Category : AdministrationLocation : West Sussex County CouncilHours Per Week : 37.00Start Date : Immediate startStart Time : 09:00End Time : 17:30Pay rate: (Grade 8) £16.37/hr PAYEWorking Pattern…

Full Time
Enfield, Greater London
Posted 2 days ago


Job Category : Housing
Location : Civic Centre, Enfield Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £25.06

Management experience and an awareness of rough sleeping is essential.

Join Us in Ending Homelessness in Enfield
We are transforming our homelessness service to improve prevention, reduce temporary accommodation, and end street homelessness. Our new Housing Advisory Service is committed to delivering sustainable housing outcomes for Enfield residents through innovative services, including data-driven early intervention, community outreach, specialist practice teams, and a street homelessness service.
We are seeking proactive, outcome-focused individuals to join our Street Homelessness Service. Our ambitious goal: to end rough sleeping in Enfield.
Outreach Team Manager
An exciting opportunity has arisen to join the London Borough of Enfield Street Homeless Team as an Outreach Team Manager.
Key Responsibilities:
• Support officers in reducing rough sleeping in Enfield.
• Engage with individuals who are homeless, with complex needs, and are street homeless or at risk of becoming street homeless.
• Collaborate with internal and external agencies to provide comprehensive support.
Ideal Candidate:
• Passionate about working with people, with a “can do” attitude.
• Committed, resilient, empathetic, and skilled in working with and reporting data.
• Experienced in managing a small team.
Join us in making a difference. Apply today and be part of our mission to end homelessness in Enfield.

Please be advised it is a Rough Sleeper Outreach Manager that Enfield are looking for and experience in previously managing an outreach team would be beneficial.

Job Features

Job CategoryHousing

Job Category : HousingLocation : Civic Centre, Enfield CouncilHours Per Week : 35.00Start Date : Immediate StartStart Time : 09:00End Time : 17:30Salary: £25.06 Management experience and an awareness…

Contract, Full Time
Enfield, Greater London
Posted 2 days ago


Job Category : Social Care – Qualified
Location : Civic Centre, Enfield Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £28.09

Qualified OT to work within the Prevention & Assessment Team for 35 hours weekly. Updated Moving & Handling training /confidence to work alone in the community/knowledge of adaptations /seating/equipment provision.
Opportunity for flexible hours and hybrid working.
Regular supervision.

Skills and Competencies
(In this section you should list between 4 and a maximum of 8 essential recruitment and selection criteria and 2 desirable criteria)

Essential:

  1. Ability to implement a self directed approach in line with the personalisation agenda and the Safeguarding Adults policy for the Council
  2. Ability to communicate clearly and effectively both orally and in writing, including report writing, presenting, negotiating and the use of IT
  3. Ability to plan and maximise use of resources
  4. Ability to negotiate with customers how best to meet their needs
  5. Ability to work within a multi-disciplinary environment and have the ability to work in partnership with carers and families and liaise with other staff agencies to ensure that the needs of the service user are met
  6. Ability to work using own initiative as part of a team while managing workload efficiently, prioritising work and adopting a flexible approach to changing and competing demands
  7. Ability to implement and monitor quality standards
  8. Ability to carry out assessments in line with Manual Handling Operations Regulations 1992 and responsibilities under the 1974 Health and Safety at Work Act and instruct/advise on appropriate techniques and equipment.

Desirable:

  1. Highly competent in the application of resource allocation systems
  2. Ability to navigate and apply the Council’s information technology systems to support Personalisation (Quickheart and Care First)

Experience and Knowledge

  1. Experience of delivering services using computerised systems
  2. Experience of providing services to vulnerable adults
  3. Experience of performance management
  4. Awareness of the Health and Social Care integration agenda
    Knowledge of legislative framework and good practice guidance

Essential Qualification(s)

  1. Diploma/Degree in Occupational Therapy recognised by the College of Occupational Therapists
  2. Registered with Health Professions Council

Other Special Requirements

Car owner/driver is preferable

Job Features

Job CategorySocial & Healthcare

Job Category : Social Care – QualifiedLocation : Civic Centre, Enfield CouncilHours Per Week : 35.00Start Date : Immediate StartStart Time : 09:00End Time : 17:30Salary: £28.09 Qualified OT to …

Full Time
Enfield, Greater London
Posted 2 days ago


Job Category : Social Care – Qualified
Location : Civic Centre, Enfield Council
Hours Per Week : 35.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: £22.00

To work with Adults with physical and Learning Disabilities as an Occupational Therapy Assistant Carrying out Assessment in the community.
JOB SUMMARY

Completing occupational therapy assessments, identifying and addressing occupational performance skills deficits, and planning OT intervention that will enable the client to meet needs in areas of self-maintenance, productivity and leisure.

Working with clients, relatives and carers to identify OT goals as part of an overall care plan, including organising and facilitating case conferences and family meetings.

Planning and implementing individual and/or group interventions, in collaboration with the client, using graded activity to achieve therapeutic goals.

Liaising closely with members of the MDT and other service providers as part of the care co-ordination process.

Communicating and working collaboratively with other agencies, such as: Care Agencies, Statutory Services, Voluntary Organisations, Social Services, Equipment.

Job Features

Job CategorySocial & Healthcare

Job Category : Social Care – QualifiedLocation : Civic Centre, Enfield CouncilHours Per Week : 35.00Start Date : Immediate startStart Time : 09:00End Time : 17:30Salary: £22.00 To work with Adu…


Job Category : Social & Healthcare Unqualified
Location : Ballard House, West Hoe Road, Plymouth City Council
Hours Per Week : 10.00
Start Date : Immediate start
Start Time : 07:00
End Time : 10:00
Salary: £11.59

Passenger Assistants (PA) accompany children and young adults, usually with additional needs (medical/behavioural), who require transport to and from school/college. There are currently approximately 800 students aged between 4-25 accessing Home to School transport which will be in either a Minibus or a Taxi. You will be providing cover for PAs who are unable to work and therefore cover maybe required during the hours of 07.00-10.00 and 14.00-17.00 Monday to Friday. We may also need to contact you during the day to arrange future cover which maybe last minute. Sometimes this is short term cover for half a day, sometimes it can be longer. It is a rewarding job with lots of variety. You’ll meet lots of students with differing needs and gain great experience whilst accompanying students into Schools across Plymouth and into Devon and Cornwall. You are paid for the time you work and will be given one day of ‘classroom’ training before accompanying a PA on a route. Candidates should live in the Plymouth City Council Area. Please be aware these are variable hours as you will be placed on a relief register to cover PAs as and when required.

Job Features

Job CategorySocial & Healthcare

Job Category : Social & Healthcare UnqualifiedLocation : Ballard House, West Hoe Road, Plymouth City CouncilHours Per Week : 10.00Start Date : Immediate startStart Time : 07:00End Time : 10:00Sala…

Full Time
Bootle, Merseyside
Posted 2 days ago


Job Category : Sec / Admin
Location : Magdalen House, Bootle, L20 3NJ, Sefton MBC
Hours Per Week : 37.50
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £13.57

Commissioning Support officer (Brokerage) . Dealing with telephone and email enquiries from clinical staff and care providers clients regarding packages of care, care placements, invoice queries. Checking of information for accuracy prior to negotiation with placement providers, care providers, clients and their representatives using a variety of communication methods. Experience of IT systems – including word and excel. Good interpersonal skills to be able to communicate and negotiate appropriately. Attention to detail and ability to check data carefully. Home based working. NB: This post is with NHS Cheshire and Merseyside, not Sefton Council.

  1. Communication & Relationship Skills
    ⦁ Send and receive audio and visual correspondence between patients, relatives, providers and internal or external staff on a variety of IPA matters and procedures, effectively and sensitively liaise with anxious patients and relatives, including where cultural or language barriers exist
    ⦁ Communicate complicated administrative/commissioning/contractual information to staff from internal and external departments and contacts
    ⦁ Communicate complex, sensitive and often contentious information with a range of stakeholders, where persuasion or negotiation skills are required
    ⦁ Support the induction of new staff, with on the job training of processes and procedures to effectively enable new staff to learn from experienced staff
    ⦁ Support the development and motivation of colleagues to achieve objectives
    ⦁ Maintains effective working relationships with own and other departments
  2. Knowledge, Training & Experience
    ⦁ Knowledge of commissioning and administrative procedures and systems, the majority of which are non-routine, acquired through training and experience to Vocational Level 3 or equivalent;
    ⦁ Proven experience in administration of meetings including accurate minute taking and working with the meeting Chair to ensure tasks, actions and minutes are effectively monitored and escalated, where appropriate
    ⦁ High standards of attention to detail
    ⦁ Knowledge and experience to deal with non-routine issues such as problem solving for an area of work or specific tasks
    ⦁ Developing alternative or additional procedures within own area of expertise
    ⦁ Supporting colleagues with changes in processes or procedures
    ⦁ Working on own initiative to strict deadlines meeting the needs of the service at all times
    ⦁ Knowledge of specialist functional/medical/legal terms, organisational policies and procedures
  3. Analytical & Judgemental Skills
    ⦁ Exercises judgement and initiative when dealing with enquiries within own area of expertise.
    ⦁ Analyses information to resolve problems for patients, carers, agencies and staff, within own area expertise (e.g. Commissioning Support)
  4. Planning & Organisational Skills
    ⦁ Plan and organise own workload in conjunction with the other non-clinical team members.
    ⦁ Prioritises workload in relation to service need and importance
    ⦁ Arranges and Administrates meetings
    ⦁ Ability to manage multiple diaries
    ⦁ Organises events, conferences, MDT meetings.
  5. Physical Skills
    ⦁ Advanced keyboards skills for regular use of computer systems/touch or audio typing
  6. Responsibility for Patient/Client Care
    ⦁ Regular contact with patients
    ⦁ Provides non-clinical advice, information and guidance to patients, carers, relatives and external providers/stakeholders about appointments, admissions and commissioned services
  7. Responsibility for Policy/Service Development
    ⦁ Follows existing policies and procedures
    ⦁ Implements policies and procedures in own area
    ⦁ Proposes changes to procedures in own area

Job Features

Job CategoryAdmin / Clerical

Job Category : Sec / AdminLocation : Magdalen House, Bootle, L20 3NJ, Sefton MBCHours Per Week : 37.50Start Date : Immediate startStart Time : 09:00End Time : 17:00Salary: £13.57 Commissioning Suppor…


Job Category : Building Services, Trades & Maintenance
Location : Cillefwr Depot, Carmarthenshire County Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 06:00
End Time : 14:00
Salary: £12.18

Monday to Thursday 06:00 – 14:00 & Friday 06:00 – 13:30
PRINCIPAL ACCOUNTABILITIES:
Operational Duties:
1.Collect recycling or refuse from the kerbside or other agreed collection point and load into vehicle in accordance with operational plans, procedures and codes of practice including the lifting/ manoeuvring/sorting and returning of a full range of refuse and recycling containers ensuring that refuse and recycling items are collected at all times and missed collections are avoided by the end of the scheduled day.
2.Operate any fitted power mechanism including automated loading/compaction equipment in accordance with service procedures and vehicle requirements and to assist the driver in operational activities on the round and at tipping locations to reduce and control the potential risks to Health & Safety.
3.Be responsible for supporting the driver to manoeuvre the vehicle safely around the streets and carry out reversing assistant, traffic control and signalling (banks person) duties in accordance with safe working procedures and utilising reversing aides to minimise the risk of personal injury to other members of the crew and to members of the public.
4.Undertake a visual inspection of sacks and containers to ensure that prohibited/contaminated waste is not collected and that recyclable waste is deposited in the appropriate vehicle compartment to avoid cross contamination. Identify and report to the Refuse/Recycling Driver any non-compliance and where necessary apply approved notices to the bags or container.
5.Ensure that any debris or spilt refuse from damaged sacks is cleared up immediately, and where heavy littering has occurred, report to the Refuse/Recycling Driver.
6.Continually liaise with the Refuse/Recycling Driver in relation to the round’s daily operational activities in order to report any problems (parked vehicles/communal points access/call backs/missed collections/spillages/litter problem areas/landfill etc) and use of initiative to deal with operational issues as they arise so that they may be speedily resolved.

Job Related Skills and Competencies
Ability to understand, interpret and follow verbal and written instructions
Good communications skills and the ability to maintain good working relationships
Ability to identify and report on vehicle defects
The ability to use physical effort for sustained periods of working

Job Features

Job CategoryBuilding Services & Maintenance

Job Category : Building Services, Trades & MaintenanceLocation : Cillefwr Depot, Carmarthenshire County CouncilHours Per Week : 37.00Start Date : Immediate startStart Time : 06:00End Time : 14:00S…

Full Time, Permanent
Twickenham, London
Posted 2 days ago


Job Category : Social Care – Qualified
Location : 44 York Street, Achieving for Children
Hours Per Week : 36.00
Start Date : Immediate start
Base Salary : £39,951.00
Top Point Salary : £42,840.00

We are offering a £3,000 annual market supplement for this role!
AfC offers a hybrid way of working with the main office based in Kingston where you will support children and young people aged 0 to 18.

  • Based in the office or out in the community 3 days a week
  • Salary from £39,951 (SCP29) to £42,840 (SCP32)

About Our Benefits:
We are focused on creating a positive, supportive environment, where you will have access to a wide range of resources, as well as a competitive salary and the technology and equipment to enable hybrid working.

At AfC you will also have access to the following benefits…

  • retention bonus for selected roles
  • access to free parking at your main place of work
  • 29 days annual leave, increasing to 33 days after 2 years and 35 days after four years with bank holidays in addition
  • local government salary and pension scheme (LGPS or Teachers Pension)
  • hybrid working, enabling you to work from home, office or the community, with access to the technology and equipment to support you
  • working with a wide range of families from diverse backgrounds with different presenting issues
  • travel assistance package for business use, including car and cycle mileage reimbursement, annual season ticket loan or business Oyster cards
  • a minimum of 12 protected Development Days each year for all staff
  • support and recognition from a stable senior leadership team with an open door culture
  • managers who recognise complexity of cases and load, value hard work, provide reassurance, build confidence and facilitate career development and progression opportunities
  • a huge range of additional professional development opportunities as part of our regional Social Work Teaching Partnership

Qualifications needed (essential):

  • relevant Social Work qualification
  • completion of ASYE
  • active Social Work England registration

Job Features

Job CategorySocial & Healthcare

Job Category : Social Care – QualifiedLocation : 44 York Street, Achieving for ChildrenHours Per Week : 36.00Start Date : Immediate startBase Salary : £39,951.00Top Point Salary : £42,840.00 W…

Contract, Full Time
Carmarthenshire
Posted 1 week ago

Job Category : Building Services, Trades & Maintenance

Location : Trostre Depot, Carmarthenshire County Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 07:00

End Time : 15:00
Salary: £11.98


Candidates must be fit and healthy, hold a full UK drivers licence, live in Carmarthenshire and provide their clothing and boot sizes.

Candidates must also be flexible enough to work either a 7am or 8am start when required.

Key tasks/responsibilities

Emptying and sorting of refuse containers

Collecting illicit tipping

Litter picking where required

Taking rubbish to the amenity site at the end of the rounds

Drive a vehicle, reporting all defects and ensuring that the road

traffic act is adhered to at all times

Encourage and monitor recycling across the site

Investigate and implement procedures that improve recycling

Report to line manager when stock levels are low

Clean relevant areas in the absence of cleaning staff


Qualifications/

Vocational

training/

Professional

Memberships

Driving licence

Job Related

Skills/

Competencies

Customer service skills

Willing to work in adverse weather

Knowledge of Safe Systems of work

Knowledge Relevant Health and Safety Legislation

Knowledge of refuse rounds

Local Area knowledge

Knowledge of CCC recycling targets

Experience Previous experience of working with waste

Personal

qualities

Good Communication skills

Ability to work well as a teamA flexible approach to work

Job Features

Job CategoryConstruction Trades & Operatives

Job Category : Building Services, Trades & Maintenance Location : Trostre Depot, Carmarthenshire County Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 07:00 End Time…

Contract, Part-time
Lancashire
Posted 1 week ago

Job Category : Manual Labour / General Industrial

Location : Preston Campus, University of Central Lancashire

Hours Per Week : 16.25

Start Date : Immediate Start

Start Time : 06:30

End Time : 09:45
Salary: £11.44

Main Duties and Responsibilities

1. To clean all internal and some external areas of University Buildings 

2. To use cleaning equipment as directed, including buffers, vacuums and scrubbers.  To ensure all equipment is used in accordance with health and safety guidelines, including the reporting of faults immediately.

3. To use cleaning products in accordance with health and safety guidelines, paying particular attention to the correct use of chemicals in accordance with COSHH regulations.

4. To maintain the appearance of University areas and the exterior of buildings by removing unwanted posters, etcetera and promote a positive image of the University at all times. 

5. To replenish toilet supplies as required and undertake tasks including dusting, vacuuming, carpet shampooing, washing floors, cleaning toilets and basic external cleaning as identified. 

6. To ensure all rubbish is collected and disposed of on a daily basis, ensuring items for recycling are appropriately segregated. 

7. To comply with all health and safety instructions e.g placing warning signs for slippery areas, correct moving of any furniture and other items in accordance with manual handling instructions.  To undertake all health and safety training as directed. Reporting any building defects. 

8. To wear all protective clothing as required and correct uniform. 

9. To work as part of a team and flexibly, to ensure all areas of the University can be covered as required. 

Work Experience        

Experience of working in a cleaning operation in a customer orientated environment. 

Use of cleaning equipment, chemicals,

and cleaning methods

Health and safety awareness

Education/ Qualifications       Basic level of literacy and numeracy required.

To be able to understand instruction.

Skills/Abilities  To work well as a team by assisting others.

An awareness of manual handling and safe working practices. 

Ability to carry out duties which can be physical in nature and can include bending, walking, pushing, lifting. climbing stairs and handling equipment. 

To communicate effectively and interact with a variety of people at all levels. 

Excellent customer service skills and ability to deliver a quality service. 

To safely operate all relevant cleaning equipment.

Attention to detail in cleaning tasks.

Other   An understanding of general data protection  and the ability to employ confidentiality.

Smart, professional appearance. 

Ability to work under your own initiative and as a member of the wider Building Services/ Estates Team.An understanding of and demonstrable commitment to the University’s Values of Common Sense, Compassion, Teamwork, Attention to Detail, and Trust as a framework for decisions, actions and behaviours.

Job Features

Job CategoryGeneral Industrial, Manual Labour, Others/General Jobs

Job Category : Manual Labour / General Industrial Location : Preston Campus, University of Central Lancashire Hours Per Week : 16.25 Start Date : Immediate Start Start Time : 06:30 End Time : 09:…

Contract, Full Time
Rotherham, South Yorkshire
Posted 1 week ago

Job Category : Admin & Clerical

Location : Riverside House, Rotherham Metropolitan Borough Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 08:30

End Time : 17:30

Salary: £12.38


Key Duties/Areas of Responsibility

•          Deal with customer enquiries at reception and over the telephone.

•          Receipt and distribute incoming post, process correspondence, and send mail out.

•          Gather information to report back to others.

•          Set up and produce non-standard letters/templates/spreadsheets/documentation, update and maintain databases, and produce management information.

•          Provide help and assistance to staff in the use of IT packages/systems.

  • •           Carry out filing, maintain staff records, prepare documents for scanning, photocopying, faxing, arrange meetings, diary appointments, handle post, and take minutes.

    Experience of providing customer service to the public and other organisations in a high volume and fast paced multi-channel environment
  • Experience of promoting digital access and supporting others to find information so they can complete transactions themselves
  • Experience of handling, recording, and analysing information where care, accuracy, confidentiality, and security are important.
  • Working in an environment where literacy and numeracy skills have been demonstrated
  • Experience of using a range of computer applications and ICT including word processing, spreadsheets, databases, presentation software, internet, and e-mail 
  • Appreciation of auditable financial procedures and awareness of the need to maintain sensitive information and records securely to prevent inappropriate access. 
  • Willingness to under a job-related apprenticeship leading to recognised qualification

Job specific qualifications       

NQF Level 2 qualification e.g. GCSEs Grades 4-9, NVQs Level 2, GNVQs Intermediate, City and Guilds Craft or Part 2,

Or

Evidence of the equivalent level of knowledge gained through work experience

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & Clerical Location : Riverside House, Rotherham Metropolitan Borough Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 08:30 End Time : 17:30 Sala…

Contract, Full Time
Newham
Posted 1 week ago

Job Category : Legal

Location : London Borough of Newham

Hours Per Week :36.00

Start Date : Immediate Start

Start Time :09:00

End Time : 17:00
Salary: £22.16

1. Ensure that all members of Scrutiny Committees are provided with

comprehensive, high-quality and efficient support and advice to enable them to

discharge their roles.

2. Manage individual reviews as directed by the Policy and Scrutiny Manager.

3. Ensure that the overview and scrutiny system is robust. This will involve:

? providing advice and support to the Overview and Scrutiny Committee

? providing advice and support to the Chairs of Scrutiny Task and Finish

Commissions

? ensuring the effective operation of Scrutiny Task and Finish Commissions

and conduct reviews

? advising on topics for scrutiny based and sound information/research

? advising individuals and organisations who are invited to give written or oral

evidence

? drafting well evidenced and concise reports, including securing appropriate

research and expertise

? following up action

4. Provide effective policy analysis, review and development role to support the

overview and scrutiny function.

5. Present reports, including those on the outcome of reviews to Scrutiny Task and

Finish Commissions and the Overview and Scrutiny Committee as required.

6. Support proper co-ordination between the Overview and Scrutiny Committee,

the Council and Cabinet.

7. Contribute to developing, implementing and promoting democratic and decision

making structures and procedures relating to overview and scrutiny and advise

Members and officers.

8. Liaise with Members to discuss and review requirements of the scrutiny function.

9. Establish and maintain good relationships with stakeholders, Council officers

and partnership bodies.


CRITERIA- Essential METHOD OF ASSESSMENT

KNOWLEDGE

High level of understanding of the role of the governance

arrangements, the executive and scrutiny function, non-

executive Members, performance review and the

changing needs of Members.

Application/Interview/Test

Good knowledge of legislation in respect of local

authority decision making.

Application


Knowledge of local government policies, strategy,

legislative and financial framework.

Interview/Test

QUALIFICATIONS

Educated to degree level or equivalent or

Work experience demonstrating graduate level ability

Application


EXPERIENCE

Experience of policy and research work including

producing high quality written material including reports

and presentations.

Application/Interview/Test

Experience of working successfully with Members,

stakeholders and members of the public and external

agencies.

Application/Interview

Experience of project management, research work and

relevant techniques.

Application/Interview

Experience of working effectively with colleagues across

a wide variety of services.

Application/Interview



SKILLS AND ABILITIES

Ability to work in a political environment, recognising sensitive

issues and maintaining confidentiality, facing frequently

changing demand and dealing with demands from elected

Members, officers, members of the community and outside

bodies.

Interview

Ability to manage a complex workload with competing

priorities and deadlines

Interview

Ability to analyse, interpret and present (in oral and written

form) complex information simply and effectively.Application/Interview

Job Features

Job CategoryLegal Jobs

Job Category : Legal Location : London Borough of Newham Hours Per Week :36.00 Start Date : Immediate Start Start Time :09:00 End Time : 17:00Salary: £22.16 1. Ensure that all members of Scrutin…

Contract, Part-time
Torfaen
Posted 1 week ago

Job Category : Finance, Revenues & Benefits

Location : Civic Centre, Torfaen Council

Hours Per Week :25.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:30
Salary: £22.65

1)         To manage and ensure that the proper administration of the Authority’s VAT obligations takes place in accordance with statutory legislation and HMRC Regulations, including the completion of the required VAT returns, and the completion and monitoring of the Council’s VAT Partial Exemption position.

2)         Continuing to develop processes and procedures to ensure that all required aspects of HMRC Making Tax Digital requirements are implemented and are efficient in operation.

3)         To be responsible for the maintenance and development of comprehensive VAT guidance manuals.

4)         To respond to changes in Welsh & UK wide statute that impact VAT accounting / treatment.

5)         To provide VAT advice and support on issues that arise on an ad-hoc basis.

6)         To work effectively in a demanding role with high degree of conflicting priorities, whilst adhering to strict deadlines and externally definable timescales.

7)         To ensure effective communication links are established and maintained.

8)         To ensure that all tasks that the post is responsible for are undertaken with due recognition of best practice and all relevant prevailing accounting standards and legislation. 

9)         To make an active contribution to the development and deployment of IT within Financial Services, in a VAT context.

10)       To maintain appropriate relationships with officers of the Council, external agencies and the community to ensure that the financial stewardship of the council finances are preserved at all instances, and that best practice can be adopted. 

11)       To undertake any other duty that may reasonably be requested by the Head of Financial Services.

1.1       Qualified Accountant .

1.2 Commitment to and participation in Continual Professional Development (CPD) 

1.3   An understanding and knowledge of the range of current issues confronting local authority finance

1.4 An understanding of financial systems and accounting principles

1.5  Practical knowledge and understanding of legislation, statutory obligations and related regulations relating to local authority finance

Experience

2.1       5 years practical experience in finance

2.2  Proven experience of identifying and implementing personal, service and corporate goals

Skills and Abilities

3.1       An understanding and knowledge of the range of issues confronting local authority finance.

3.2       An ability to identify and implement personal, departmental and corporate goals.

3.3       An understanding of financial systems and accounting principles.

3.4    An ability to reflect on and learn from mistakes

3.5      Be highly self-motivated and can act on own initiative

3.6     Pro-active and innovative approach and logical, systematic approach to problem solving

3.7   A determination to ensure proper public accountability and stewardship of the financial affairs of the Authority

Personal Attributes

4.1       To be an effective communicator with good interpersonal skills necessary to collaborate successfully with other agencies under partnership arrangements.

4.2  To be an effective manager of change.4.3   Highly numerate, I.T. literate and analytical

Job Features

Job CategoryAccounting & Finance Jobs

Job Category : Finance, Revenues & Benefits Location : Civic Centre, Torfaen Council Hours Per Week :25.00 Start Date : Immediate Start Start Time :09:00 End Time :17:30Salary: £22.65 1)&nbs…

Contract, Full Time
Lewisham
Posted 1 week ago

Job Category : Management

Location : Holbeach Office, Lewisham Council

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:00
Salary: £31.33


We need a candidate with extensive anti-social behaviour and statutory nuisance experience. This is not only through knowledge of legislation and statutory requirements, but the candidate must have the skill set to operationalised the legislation and the skillset to write ASB and statutory nuisance policies and procedures.

The candidate must have experience in performance managing staff including experience of using HR processes to manage performance.

Main Purpose of the Job

Be responsible for both day to day service management and the development of policy and strategy within the Safer Communities Service.

To be responsible for the operational delivery of an efficient, effective, and comprehensive Anti, Social Behaviour (ASB) and Statutory Nuisance, Service to protect and support residents and businesses within Lewisham.

To lead on the newly implemented Public Space Protection Order (PSPO), ensuring its success.

To act as the Councils expert advisor and be responsible for the provision of technical and specialist knowledge and support in relation to Anti, Social Behaviour (ASB), Statutory Nuisance Service.

To work in Partnership and in collaboration with colleagues in the Safer Communities Service.

To lead integration across the partnership, driving change to secure improved outcomes for residents.

Lead on ASB and Statutory Nuisance, setting a good example in terms of conduct, motivating and performance managing staff, making, and communicating timely decisions about the service and working to draw on good practice to deliver services that meet the customers’ needs within budget.

To represent the Head of Safer Communities and the Council at both internal and external meetings where appropriate. 

Work in close liaison with various individuals and groups, including Committee Chairs, responsible authorities, elected members and members of the public. 

Provide professional advice and guidance (Written and Verbal) to internal and external service partners, including managers, staff and Members, in order to improvement the quality of services for residents. 

To ensure that all statutory obligations are delivered across the service and that all processes are compliant with legislation.



Equal Opportunities

•          Commitment to implement the Council’s Equal Opportunities Policies

•          Awareness of Equal Opportunities issues

•          An understanding of working in and the different needs of a diverse and multi cultural community

Knowledge 

•          Extensive knowledge of all relevant aspects of licensing law and statutory procedures, and licensing enforcement including PACE, RIPA and legislation governing disclosure.

•          Successful experience of leading ASB and Statutory Nuisance services, and the subsequent Enforcement including the understanding and use of legislation and how to implement national priorities.

•          Ability to provide support and specialist technical advice to operational staff both within the team and the wider Council, on all relevant matters related to ASB and Statutory Nuisance, and the subsequent Enforcement.

•          An understanding of the issues and challenges facing the service both operationally and strategically.

•          Knowledge of key national policy drivers, Legislation and broader influences related to the role.

•          Detailed and extensive knowledge of the full range of case law, codes of practice and guidance of ASB and Statutory Nuisance and the subsequent Enforcement

Aptitude 

•          Ability to negotiate effective working partnership with other internal departments and external agencies in the public, private and voluntary sector

•          Self-driven, enthusiastic and innovative approach and able to be flexible with new emerging areas of work.

•          Firm belief in the importance of an honest, open, fair and transparent approach to enforcement

•          Firmly committed to the need to strive for continuous improvement

•          Ability to lead and motivate a highly skilled team of officers in an environment which demands constant change and improvement

Skills 

•          Able to work through problems, evaluate risks and offer practical solutions. Ability to make rational decisions after consideration of all the available information.

•          Using persuading and influencing skills to bring about behavioural change and achieve desired results/outcomes as necessary.

•          Effective presentation, communication and interpersonal skills and ability to apply these effectively to a variety of audiences both verbally and in written form.

•          Significant experience of working in, ASB and Statutory Nuisance Services and managing the subsequent Enforcement and dealing with the full range of complex issues.

•          Excellent organisational skills; the ability to manage a heavy workload and prioritise it in order to ensure that all deadlines and targets are met

•          Ability to supervise staff members in an environment that requires constant change and improvement

Experience

•          Strong practical experience in drafting concise and accurate reports, Council committee reports, executive reports, responses to consultation papers, press releases.

•          Experience of managing an ASB and Statutory Nuisance, service and the subsequent Enforcement issues in local authority/public sector or private sector and implementing related work programmes 

•          Experience of advising and presenting to Council committees

•          Able to lead, direct and manage staff to provide high quality services and achieve performance targets within a pressurised and high profile environment

•          Strong experience of motivating and managing a team, having input into training plans and effective working relationships with staff and trade representatives.

•          Experience of managing staff effectively through organisational change 

•          Experience of supporting the delivery of effective performance and continuous improvement

•          Experience of managing and successfully delivering projects 

•          Experience of contributing to service planning, including developing objectives and target setting, together with managing performance.            

General Education

•          Evidence of continued professional, managerial and personal development and one or more of the following

•              Educated to degree level with extensive experience &/or Professional qualification related to ASB, Community Safety or Housing with extensive experience  

Personal Qualities 

•          Willingness to act corporately and collaboratively

•          Enthusiastic, innovative and imaginative in approach to work

•          An inclusive and supportive manager

•          Highly motivated and not easily discouraged

•          Flexible, innovative and creative approach

•          A strong commitment to probity, honesty, openness, treating people consistently, fairly and with respect

•          Resilient under pressure and able to respond effectively when faced with conflicting demands.

Circumstances

•          Must be able to work in the community and work in a mobile fashion in the borough

•          Able to attend meetings in the evening.

•          On occasion able to attend events & or facilitate projects at the weekend.

•          To work beyond minimum hours as and when required to achieve deadlines.

•          Must be able to attend meetings outside of the borough as required

•          Undertake unaccompanied visits as appropriate.     

Physical  

•          Generally candidates must meet the standard Lewisham requirements for the post

•          Able to carry and transport equipment.

•          If you are disabled person, but are unable to meet some of the job requirements specifically because of your disability, please address this in your application.  If you meet all the other criteria you will be shortlisted and we will explore jointly with you if there are ways in which the job can be changed to enable you to meet requirements.

Job Features

Job CategoryManagement

Job Category : Management Location : Holbeach Office, Lewisham Council Hours Per Week : 35.00 Start Date : Immediate Start Start Time :09:00 End Time :17:00Salary: £31.33 We need a candidate wit…

Contract, Full Time
Enfield, Greater London
Posted 1 week ago

Job Category : Social Care – Qualified

Location : Civic Centre, Enfield Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:30

Salary: £28.09


Experienced Occupational Therapist required in the Community Occupational Therapy Team with working experience in Social Care, Paediatrics and Reablement. Successful candidate to have strong moving and handling, seating assessment and adaptations skills as well as being knowledgeable about special equipment provision for adults and children. The post requires excellent communication and negotiation skills.  

1.         Management

a.         Supervision for students on placements

b.         Support to Occupational Therapy Assistants 

2.         Quality

a.         Ensure high quality standards are upheld throughout all aspects of assessment and service delivery

3.         Policy Implementation

a.         Implement the Safeguarding Adults policy & procedure and manage staff through the process, including chairing complex strategy meetings

b.         Ensure Health and Safety policies are implemented and adhered to  

c.         Keep abreast of developments in all relevant areas concerning professional practice, legislation and Central Government guidance

4.         Monitoring

a.         Manage, monitor and review care plans involving users and carers, liaising with other workers and agencies

5.         Data recording

a.         Participate in the development and management of systems associated with team functions, including gathering and analysing of information

b.         Take responsibility for entering information and data onto the online systems relating to own cases 

c.         Work jointly with the Administrative Officers, seeking to improve the knowledge and practical applications of the systems

6.         Service development and delivery

a.         Actively encourage customer participation in the delivery, monitoring and evaluation of the service

b.         Initiate research, recommend best practice and implement changes in policy within a specialist area of service 

c.         Support in the development and operation of team “workload management systems” to ensure that resources address priority cases and respond to changing needs and circumstances

d.         Undertake complex assessments and care planning

e.         Carry out full functional assessments of people of all ages and with a wide range of disabilities. Assessments should also take into account the needs of carer’s and a carer’s assessment should be completed as appropriate.

f.          Advise on appropriate care packages and refer on to other services as necessary

g.         Recommend and arrange for the provision of specialist equipment, ensure correct installation, instruct client and/or carer in safe use and monitor the effectiveness of the provision as appropriate

h.         Advise on and facilitate major adaptations, including major adaptations to properties through consultation with service users, Housing department, Environmental Health services, builders and other professionals as appropriate.


Job Specifications – Skills, Experience, Knowledge & Abilities

Essential:

1.         This role requires you to have excellent numeric and literacy skills in English and sound interpersonal and communication skills. You must be able to apply different tools and methodologies to communicate with adults as required. 

2.         Ability to use information technology systems to input and access data, use word processing systems and

email, or willingness to learn.

3.         Registered as an Occupational Therapist with the HCPC with experience of working in a health or social care setting as an Occupational Therapist

4.         Ability to assess and provide clinical reasoning for your recommendations ( this can include advice, assistive technologies, equipment and adaptations, support plans and direct payments)

5.         Detailed knowledge of legislative frameworks (i.e: the Care Act, Mental Capacity Act and Safeguarding), statutory guidance, standards and local policies and procedures 

6.         To have experience of working with multiple statutory and non-statutory agencies to facilitate holistic assessments and continuity of care

7.         Ability to work autonomously planning and organising own caseload, while prioritising needs and risks to ensure urgent needs are identified and actioned to reduce potential harm or risks to service user and carers or others.  

Desirable:

1. Comprehensive understanding of the strength-based approach.  

Behaviours

Appropriate behaviours are key to the delivery of our vision for Enfield. 

We work collaboratively, flexibly and constructively, and exhibit this ethos in all our dealings with residents, colleagues and partners. Our leaders are exemplars of the following behaviours and encourage staff at all levels;  

Take Responsibility 

We make decisions and be accountable for them. We have a positive can-do attitude where they see problems as challenges which can be overcome. We accept responsibility for service delivery, be clear about services we offer and deliver what we promise.

Open, Honest and Respectful

We are comfortable and confident to acknowledge the difficulties and the barriers we face. We constructively challenge the way things are done where there is evidence that it impedes service delivery. Challenge are conducted in a professional, courteous manner with the aim of reaching a mutually agreeable resolution.

Listen and Learn 

We actively listen and reflect on customer concerns with a view to understanding the customer’s point of view. When we receive constructive criticism we adapt the way we operate and deliver services, where appropriate.

Work Together to find solutions 

We work collaboratively (co-production) with other departments and partners, freely sharing our knowledge and skills to identify solutions to address customer concerns. 

Candidates: Please ensure you address these behaviours in your responses to the essential (and desirable if applicable) criteria above.

Competencies:

Candidates: Please ensure you address these competencies in your responses to the essential (and desirable if applicable) criteria above.

1. Customer focus

2. Deliver service performance

3. Focus on continuous improvement

4. Political awareness and context

Qualifications & Professional registration criteria

Candidates: Please ensure you address these qualifications in your responses to the essential (and desirable if applicable) criteria, you will be expected to meet these requirements of the role and they will be explored with you at interview.

1. Diploma/Degree in Occupational Therapy recognised by the College of Occupational Therapists 

2. Registered with Health Professions Council 

Special requirements

Candidates: Please note you will be expected to meet these requirements of the role and they will be explored with you at interview.

1. Able to travel around the borough independently to access service users’ homes and other office premises. Access to a vehicle and clean driving licence.

Job Features

Job CategorySocial Care – Qualified

Job Category : Social Care – Qualified Location : Civic Centre, Enfield Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time :09:00 End Time :17:30 Salary: £28.09 Experie…

Contract, Full Time
Lewisham
Posted 2 weeks ago

Job Category : Management

Location : Holbeach Office, Lewisham Council

Hours Per Week : 35.00

Start Date : Immediate Start 

Start Time : 09:00

End Time : 17:00
Salary: £31.33


We need a candidate with extensive anti-social behaviour and statutory nuisance experience. This is not only through knowledge of legislation and statutory requirements, but the candidate must have the skill set to operationalised the legislation and the skillset to write ASB and statutory nuisance policies and procedures.

The candidate must have experience in performance managing staff including experience of using HR processes to manage performance.


Main Purpose of the Job

Be responsible for both day to day service management and the development of policy and strategy within the Safer Communities Service.

To be responsible for the operational delivery of an efficient, effective, and comprehensive Anti, Social Behaviour (ASB) and Statutory Nuisance, Service to protect and support residents and businesses within Lewisham.

To lead on the newly implemented Public Space Protection Order (PSPO), ensuring its success.

To act as the Councils expert advisor and be responsible for the provision of technical and specialist knowledge and support in relation to Anti, Social Behaviour (ASB), Statutory Nuisance Service.

To work in Partnership and in collaboration with colleagues in the Safer Communities Service.

To lead integration across the partnership, driving change to secure improved outcomes for residents.

Lead on ASB and Statutory Nuisance, setting a good example in terms of conduct, motivating and performance managing staff, making, and communicating timely decisions about the service and working to draw on good practice to deliver services that meet the customers’ needs within budget.

To represent the Head of Safer Communities and the Council at both internal and external meetings where appropriate. 


Prepare reports and attend Committee where required, prepare evidence and attend courts, tribunals, public enquiries/meetings, giving evidence as required.

To lead in the preparation of legal cases and evidence, and appear and give evidence as a witness at Court, Tribunal or other statutory hearing.

To lead investigations and other enforcement work with regard to breaches of legislation, in compliance with the Police and Criminal Evidence Act (PACE), the Regulation of Investigatory Powers Act (RIPA), Criminal Proceedings and Investigations Act (CPIA) and Human Rights Act (HRA).

To coordinate the effective response and investigation of complaints of ASB and Statutory Nuisance in the borough of Lewisham, as required by legislation and in accordance with service policy and procedures, meeting set standards and key performance indicators. 

To undertake consistent, proportionate, targeted, accountable and transparent enforcement action, in accordance with best practice advice and enforcement policies. This may include seizing goods, prohibitions, closures, preparing and serving statutory and fixed penalty notices, simple cautions and other legal documents, commensurate with the grade and post.



Knowledge 

  • Extensive knowledge of all relevant aspects of licensing law and statutory procedures, and licensing enforcement including PACE, RIPA and legislation governing disclosure.
  • Successful experience of leading ASB and Statutory Nuisance services, and the subsequent Enforcement including the understanding and use of legislation and how to implement national priorities.
  • Ability to provide support and specialist technical advice to operational staff both within the team and the wider Council, on all relevant matters related to ASB and Statutory Nuisance, and the subsequent Enforcement.
  • An understanding of the issues and challenges facing the service both operationally and strategically.
  • Knowledge of key national policy drivers, Legislation and broader influences related to the role.
  • Detailed and extensive knowledge of the full range of case law, codes of practice and guidance of ASB and Statutory Nuisance and the subsequent Enforcement

Aptitude 

•           Ability to negotiate effective working partnership with other internal departments and external agencies in the public, private and voluntary sector

•           Self-driven, enthusiastic and innovative approach and able to be flexible with new emerging areas of work.

•           Firm belief in the importance of an honest, open, fair and transparent approach to enforcement

•           Firmly committed to the need to strive for continuous improvement

•           Ability to lead and motivate a highly skilled team of officers in an environment which demands constant change and improvement

Skills 

•           Able to work through problems, evaluate risks and offer practical solutions. Ability to make rational decisions after consideration of all the available information.

•           Using persuading and influencing skills to bring about behavioural change and achieve desired results/outcomes as necessary.

•           Effective presentation, communication and interpersonal skills and ability to apply these effectively to a variety of audiences both verbally and in written form.

•           Significant experience of working in, ASB and Statutory Nuisance Services and managing the subsequent Enforcement and dealing with the full range of complex issues.

•           Excellent organisational skills; the ability to manage a heavy workload and prioritise it in order to ensure that all deadlines and targets are met

•           Ability to supervise staff members in an environment that requires constant change and improvement

Experience

•           Strong practical experience in drafting concise and accurate reports, Council committee reports, executive reports, responses to consultation papers, press releases.

•           Experience of managing an ASB and Statutory Nuisance, service and the subsequent Enforcement issues in local authority/public sector or private sector and implementing related work programmes 

•           Experience of advising and presenting to Council committees

•           Able to lead, direct and manage staff to provide high quality services and achieve performance targets within a pressurised and high profile environment

•           Strong experience of motivating and managing a team, having input into training plans and effective working relationships with staff and trade representatives.

•           Experience of managing staff effectively through organisational change 

•           Experience of supporting the delivery of effective performance and continuous improvement

•           Experience of managing and successfully delivering projects 

•           Experience of contributing to service planning, including developing objectives and target setting, together with managing performance.

General Education

•           Evidence of continued professional, managerial and personal development and one or more of the following

•               Educated to degree level with extensive experience &/or Professional qualification related to ASB, Community Safety or Housing with extensive experience

Personal Qualities 

•           Willingness to act corporately and collaboratively

•           Enthusiastic, innovative and imaginative in approach to work

•           An inclusive and supportive manager

•           Highly motivated and not easily discouraged

•           Flexible, innovative and creative approach

•           A strong commitment to probity, honesty, openness, treating people consistently, fairly and with respect

•           Resilient under pressure and able to respond effectively when faced with conflicting demands.

Job Features

Job CategoryManagement

Job Category : Management Location : Holbeach Office, Lewisham Council Hours Per Week : 35.00 Start Date : Immediate Start  Start Time : 09:00 End Time : 17:00Salary: £31.33 We need a candi…

Contract, Full Time
Posted 2 weeks ago

Job Category : Housing

Location : Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time :17:00
Salary: £19.11


The role will be in the office, but can be negotiated ·   
    Negotiate arrangements with tenants ·  
     Support vulnerable tenants ·     
  Escalate cases through the escalation process ·    
   Contact tenants via phone, e-mail and letter ·     
  Visit tenants in their home for support and try and establish engagement



•          To be the first point of contact for tenants and their representatives in respect to all residential rent charges, arrears and queries.

•          Negotiate repayment plans, determining which cases to escalate and take legal action on rather internally or through referrals to legal services.

•          To be responsible for meeting targets and objectives which maximise rent collection, influencing monthly and annual collection performance and arrears reduction.

•          To liaise and correspond with tenants, the court service, external solicitors, other tenant representatives, fraud and investigation services, representing the Council’s interests and providing a professional and responsive service.

•          To adopt and promote modern ways of working, embracing new technology which improves the customer experience whilst creating efficiencies.

•          To ensuring the Council’s reputation is protected and enhanced through a high quality, professional income collection service.


Knowledge, including educational qualifications:

Educated to ‘O’ level/GCSE standard or similar qualification.

Knowledge of debt management procedures, including legal process, rent and service charge setting principles.

Knowledge of computerised rental management systems.

Understanding of the issues relating to equal   opportunities in service delivery and provision and to actively promote ways of eradicating racism, sexism and other forms of negative discrimination through the Council’s policies and procedures.

Understanding of and compliance with the Council’s Health & Safety Policy.

Experience:

Experience in a customer facing role, ideally in a social housing or income collection.

Experienced in the application of housing income collection procedures and policies.

Experience of working in a performance management environment and experienced in the development and meeting of personal and team performance targets

Aptitudes, Skills & Competencies:

Ability to communicate effectively, both orally and in writing.

Ability to understand, apply and effectively use legal processes.

Negotiation and problem-solving skills

Ability to use prepare and organise data for spreadsheets, manage and present numerical data

Ability to draft correspondence, information and reportsEffective numeracy skills.

Job Features

Job CategoryHousing

Job Category : Housing Location : Southwark Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 09:00 End Time :17:00Salary: £19.11 The role will be in the office, but …

Contract, Full Time
Kingston, Richmond
Posted 2 weeks ago

Job Category : Social Care & Health Non-Qualified (Kingston & Richmond)

Location : 44 York Street, Achieving for Children

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £26.00

The position will hold both court orders and ourt of court work , undertake assessments, write reports .  also will complree single assessments if the child is deemed to meet threshold for a section 17 assessmment.

The worker MUST have YJS caseworker experience.

About you: our role specification

Qualifications

● Educated at level 4 or above professional qualification in a relevant discipline (e.g Children and Youth, Social Care, Probation )

● Evidence of continuing professional development within Youth Justice

Skills and experience

● Experience of working with children, young people and families with offending behaviour

● Ability to work restoratively with all children, young people and victims of crime in line with the

service restorative approach principles and standards

● Experience of effective management of a caseload of young people in accordance with local

policies/procedure and Youth Justice National Standards, and accurate recording.

● Ability to write clear and concise court reports, bail packages, panel reports

● Skilled at undertaking timely, high quality, robust assessments (AssetPlus) and plans.

● Experience of effective partnership working and working within a multidisciplinary team.

● Experience and understanding of how Courts work and of relevant Youth Justice legislation,

including sentencing and bail/remand.

● Experience of risk management, public protection and safeguarding in the context of youth

offending and contextual safeguarding.

● Experience of delivering effective interventions that reduce risk, reduce likelihood of reoffending

and maximise positive outcomes for young people.

● Good knowledge and understanding of the Youth Justice landscape, including best practice in

regard to Good Lives Model, Desistance Theory, Trauma Informed Practice and Transitions

● Knowledge or keen interest in specific areas of offending such as harmful sexual behaviour, knife crime, county lines and national referral mechanism or children harming in the home.

Personal attributes

● A passion to demonstrate and promote our values (Trust, Respect and Empower) through professional behaviours and relationships with all stakeholders.

● To deliver Achieving for Childrenʼs vision, mission and values to support children and young people to live safe, happy, healthy and successful lives.

● Good organisational abilities including: time management, problem-solving and prioritisation.

● Able to work flexibly and independently with a commitment to the organisation culture.

● Personal determination, drive, energy and ambition to overcome obstacles, achieve challenging

objectives, celebrate success and deliver excellent outcomes for children. Taking a strength

based approach to managing situations.

● Commitment to collaborative working within Achieving for Children and across organisational

boundaries in the best interests of children and families.

● Good communication and interpersonal skills that are open, honest, persuasive and pragmatic,including ability to negotiate and influence.

Job Features

Job CategorySocial Care – Qualified

Job Category : Social Care & Health Non-Qualified (Kingston & Richmond) Location : 44 York Street, Achieving for Children Hours Per Week : 36.00 Start Date : Immediate Start Start Time : …

Contract, Full Time
London, Southwark
Posted 2 weeks ago

Job Category : Environmental Services

Location : 160 Tooley Street, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time :09:00

End Time : 17:00
Salary: £25.06

36 hours per week, min 2/3 days in office at Tooley Street. Must have in-depth knowledge and experience of the Licensing Act 2003, Gambling Act 2005 and other licensing regime applications and processes. May be required to work outside normal working hours to meet service needs (incl evenings/weekends), and undertake compliance and enforcement work (inspections, evidence gathering, prep prosecution papers, witness statements)

Job Features

Job CategoryEnvironmental

Job Category : Environmental Services Location : 160 Tooley Street, Southwark Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time :09:00 End Time : 17:00Salary: £25.06 36 hour…