Job Board

Job Category : Admin & Clerical
Location : 160 Tooley Street, Southwark Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £21.66

Require carpenters to work for our voids team. Undertaking works around internal doors, shelving, removal and installation of kitchen units etc

PURPOSE OF THE JOB

1. Demonstrating excellent operational skills whilst providing skilled workmanship within the building trades as part of a multidisciplinary team maintaining, servicing and improving the council’s housing and property stock. 2. To self-manage work within the requirements of the delivery; liaising with customers to enable the smooth running and completion of each job, providing diagnoses and making recommendations regarding the remedial work required to defects. 3. To provide a high quality and excellent level of service to the residents of Southwark, focused on achieving required turnaround in accordance with council targets and to required standard.

Knowledge, including educational qualifications:

1. City And Guilds plumbing NVQ 2 or equivalent, or City and Guild Carpentry NVQ 3 or equivalent
2. City and Guild Multi-skilled NVQ 3 or equivalent
3. Good level of literacy and numeracy
4. Demonstrate evidence of continued professional and personal development within a relevant discipline
5. Understanding of issues around the delivery of maintenance and refurbishment contracts in relation to a housing repairs environment.
6. Understanding of relevant legislation and codes of practice including H&S, Building Regulations, Fire

Regulations, etc.

Experience:

7. Demonstrable experience of working in the building and trades industry carrying out repairs and maintenance to void and tenanted properties.
8. Experience of working within diverse communities of all abilities
9. Experience of working Independently making decisionsrequired for the completion of jobs E I

10.Experience of working within teams

11.Demonstrable experience of customer service matters while working with customers in the community.

Job Category : Admin & Clerical

Location : 31 Chester Street, Wrexham, Wrexham Principal Area, LL13 8BG, Wrexham County Borough Council

Hours Per Week : 37.00

Start Date : Immediate Start

Salary: £12.85 per hour

This is an office based role

Job Category : Housing
Location : Godfrey Road , Newport, South Wales, NP20 4UR, Newport City Council
Hours Per Week : 37.00
Start Date : Immediate Start
Salary: £14.82 per hour

Job Category : Social Care Qualified
Location : Ty Penallta, Penallta House, Tredomen Business Park, Hengoed, CF82 7PG,Caerphilly County Borough Council
Hours Per Week : 37.00
Start Date : Immediate Start
Salary: £30.50 per hour 

JOB PURPOSE

To deliver services to children and families in accordance with their assessed needs, and based on the assessment plan which has been agreed to meet those needs, and in accordance with statutory and directorate requirements.

For Fostering Team Social Workers

To recruit, train, assess and support carers to provide for children living away from home.

QUALIFICATIONS

Diploma/Degree in Social Work or predecessor.

Social Workers qualifying after 1 April 2016 are required to complete the CPEL within the first three years of practice.

 KNOWLEDGE

Up to date knowledge of current legislation Research and Practice issues in childcare.

Recent research and practice issues.

Evidence based practice.

SKILLS

Excellent communication skills with children, young people, their families/carers and professionals.

A high standard of report and case recording skills.

Presentation skills.

Motivation and encouragement skills.

Able to produce reports to deadlines.

Able to undertake and complete assessments and reviews.

Sound decision making/judgement skills.

Effective case and time management.

Ability to identify child/children at risk of actual or likelihood of significant harm.

Effective IT skills.

EXPERIENCE

Experience of multi-agency working.

Experience of working with children and young people their families and carers.

Experience of undertaking assessment work.

Experience of working as part of a team.

OTHER

Registered as a Social Worker with Social Care Wales or the Health and Care Professions Council or the Scottish Social Services Council or the Northern Ireland Social Care Council.

Flexible attitude, coupled with the ability to adapt approach within changing situations.

Commitment to Caerphilly County Borough Councils Equal Opportunities Policy and to anti-discriminatory practice.

Prepared to work flexible hours, within and beyond the boundaries of the authority, which may include evenings and weekends.

Full UK Category B (Cars) driving licence and the use of a motor vehicle insured for business purposes to travel throughout the borough to attend meetings.

Job Category : Social Care Qualified
Location : Churchill Court, 2 Westmoreland Road, Bromley, Kent, BR1 1AS , Bromley Council
Hours Per Week : 37.00
Start Date : Immediate Start
Salary: £32.34 per hour

Locum Team Manager Required

C&F HUB (MASH) Team Manager 

Candidates must have MASH experience for this role – we will ONLY consider candidates who have MASH experience

Candidate must have Team Manager experience for this role.

Candidates must be able to commute to the Bromley office a minimum of 3-days per week.

Job Category : Manual Labour

Location : Glastonbury Highway Depot, Wells Road, Glastonbury, Somerset, BA6 9AS, Somerset Council

Hours Per Week : 37.00

Start Date : Immediate Start

Salary: £12.45 per hour

Job descriptionThis post will be required to undertake general street cleansing duties in the Mendip area of Somerset. This will include litter/dog bin emptying, litter picking, manual sweeping and fly tip removal. The post will be required to start at the depot in Glastonbury at 5/6am so will only suit someone who lives locally. The role will be mobile either through the use of a work van or a street barrow and will therefore require a driving licenceQualification/Knowledge/Experience/SkillsEssentialGood standard of education Full UK Driving licence. To be self-motivated and be able to provide a quality level of service with minimum supervision.  Desirable  Experience of a hands on, physical role Experience in a similar role would be advantageous.

Job Category : Social Care Qualified
Location : Churchill Court, 2 Westmoreland Road, Bromley, Kent, BR1 1AS , Bromley Council
Hours Per Week : 37.00
Start Date : Immediate Start
Salary: £27.82 per hour 

Flexible Working: Social workers are expected to undertake face to face visits to families. All social workers work in the office on a rota basis with their teams. Expenses: Locums are able to claim back mileage from their place of work to visits (this does not include travel from home to work).

Locum Senior Practitioner 

Referral and Assessment 

Team 3 month assignment 

Flexible Working: Social workers are expected to undertake face to face visits to families. All social workers work in the office on a rota basis with their teams. 

Expenses: Locums are able to claim back mileage from their place of work to visits (this does not include travel from home to work). The service also has work oyster cards that can be provided. 

About the Role and Team: 

There are no management responsibilities in this role. Referrals meeting the threshold for an assessment will be passed through to the Referral and Assessment Service. These cases relate to children between the ages of 0-17. 

The referrals can be: 

• Child Protection – children who have suffered significant harm, or are at risk of suffering significant harm. Investigations and assessments of these children are usually conducted on a joint basis with the Police Child Abuse and Investigation Team (CAIT)

 • Children in Need – children whose needs cannot be met through the CAF (Common Assessment Framework) and TAC (Team Around the Child) process or ones with a range of complex needs 

• The initial stages of new Looked After episodes for a child or young person

 • Families presenting as having No Recourse to Public Funds. Assessments are completed, through direct work with children and families plus appropriate professionals, to identify needs/risks and develop plans to meet these as appropriate. Case responsibility is then transferred to the appropriate teams within Social Care

Job Category: Admin & Clerical
Job location: Churchill Court, 2 Westmoreland Road, Bromley, Kent, BR1 1AS , Bromley Council
Hours per week: 37
Start date: Immediate start
Salary: £13.91 per hour

Job description

A person needed to support the team in managing business support requirements for Adult Social Care. This can involve arranging and attending meetings, paying/ processing invoices, working with the ICB or Mental Health teams to ensure data is captured and reporting is correct, liaising with the wider team on systems projects or business needs to ensure the Placement, Brokerage and Provider relations service is fully operational and working efficiently. 

The successful person must have excellent I.T. and organisational abilities, be willing to work at pace and to deadlines on a daily basis. Working from Churchill Court just opposite Bromley South train station for a minimum of 2 days a week and up to 5 days a week during the initial two weeks.

Job Category: Housing
Job location: Wallfields, Hertford, Hertfordshire, SG13 8EQ,  East Hertfordshire District Council
Hours per week: 37
Start date: Immediate start
Salary: £15.71 per hour

Job description

• Provide housing advice and assistance to customers in line with current legislation and council policy, providing a professional, sensitive and confidential service.
• To be responsible for initial assessments of applicants in housing need that approach the council either by telephone, in writing, by email or following referrals made by other public bodies. 
• To make decisions on whether an applicant is eligible for assistance, and if they are homeless or threatened with homelessness within 56 days, notify the applicant in writing.
• Book appointments for those that are homeless or threatened with homelessness within 56 days and refer to the Senior Housing Options Officer (Prevention and Relief) .
• For those applicants not homeless or threatened with homelessness within 56 working days provide housing advice in line with current legislation and council policy including providing assistance with applications for social housing. 
• To keep up to date with changes in legislation, case law, and eligibility for benefits that may affect the advice and information given.

 Job Category: Building Services & Maintenance

Job location: Llanfoist Depot, Abergavenny, Monmouthshire, NP7 9LH,

Monmouthshire County Council

Hours per week: 37

Start date: Immediate start

Salary: £12.85 per hour

This role required Driving LicenceThe Purpose of this Role:- This role is essential in delivering our ambition to be safe, clean and sustainable as well as ensuring the Council can deliver on its commitment to provide a high performing recycling service. This is a vital function to ensure recycling and waste collections are undertaken in a professional, efficient and safe manner. 

 Your Responsibilities are:

• That all collections are made on schedule That the area is left in a clean and safe condition after collections have been completed That receptacles are placed back where they are collected from in a tidy manner taking care not to block pavements, driveways etcYou are professional, polite and courteous to all members of the public during your work.Assisted collections and extra allocation collections are carried out accurately

Job Category: Admin & Clerical

Job location: Triangle Buisness Park, Pentrebach, Merthyr Tydfil, Merthyr Tydfil County Borough, CF48 4TQ,

Merthyr Tydfil County Borough Council

Hours per week: 37

Start date: Immediate start

Salary: £13.26 per hour

Based at unit 5 Pentrebach Mon to Thursday 08:00 to 16:00 Fri 08:00 to 15:30 Candidate will need to be within a suitable traveling distance to Unit 5 Pentrebach industrial estate Job descriptionTo assist and report to the current Highways administration in the day to day activities of the Highways departmentGeneral admin duties e.g Computer work, filing , letter writing, answering phone from stakeholders etc Will also be required to cover administrative duties when current admin is on annual leave etc

Job Category : Admin & Clerical

Location : Trostre Depot, Carmarthenshire County Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time :08:00

End Time : 17:00
Salary: £12.45

We are looking to appoint one admin Assistant to provide temporary business support to various teams within the environment department. Working hours:- Monday to Friday starting between 8am-9am, working 37hours a week. Location:- at least 2 days a week working from our office in Trostre, Llanelli. 

Main Purpose of Job

To provide efficient and effective range of business support functions to ensure that the Department’s aims and objectives are fully met and adhered to in accordance with the Authority’s financial regulations and policies.

Key responsibilities

• To provide financial and administrative support to contribute to the effectiveness of the Department

• Process creditor & debtor payments for the Business Support unit to ensure the departments comply with financial regulations and performance targets.

• To ensure the timely input of staff personnel records, to include staff absences and payroll data.

• To ensure all systems are in place to comply with Audit requirements by maintenance of all appropriate financial and administrative records for the Department.

• Preparation and creation of periodic management information reports as required by the line manager.

• To accurately update computer systems and records with information, to ensure management information is accurate, up to date and produced on time.

• Review, analyse and process all jobs and costing information to ensure management information is accurate, up-to-date and produced on time.

• Liaise with contractors and clients where the need arises.

• Advise managers of potential improvements in processes and systems that may be achieved to ensure the performance of the business units is continuously improving.

• Monitor departmental and divisional mailboxes and calendars and respond in accordance with corporate policies.

• Handle telephone calls when necessary to ensure a high standard of customer support is provided at all times.

• To carry out general administration duties to include mail, typing, correspondence and filing systems.

• Carry out any reasonable work related request to support line managers within the Department.

Job Category : Admin & Clerical

Location : 160 Tooley Street, Southwark CouncilHours Per Week : 36.00Start Date : Immediate StartStart Time : 09:00End Time : 17:00Salary: £18.26The role is in the Homeownership Garages Team. The team manages Garages and Barrow Stores around the borough day to day management and the associated rent accounts.  Your role will be the first point of contact dealing with queries from the customers about their garages and their rent accounts, referring the more complex enquires onto the appropriate officer for rent income, lettings, repossessions or repairs . It will also be your role to register customers on the garage waiting list and assist with making offers and appointments to view. Also assisting the Income officer with basic rent income tasks and occasionally you may be required to assist the lettings officers with viewings. Your role will be assisting the Homeownership Manager to manage non-technical correspondence and queries from customers and assisting the team general with administrative support where needed. Under the guidance of the Homeownership Managers and Senior Letting Officer you will be allocated work which is more straight forward to deal with freeing up the rest of the team to deal with more complex issues. You should have excellent customer service and communication skills. Be proficient in using a range of IT tools and packages. There is no flexible working/ working from home in this role.Knowledge: Understanding of and commitment to equal opportunities and anti-discriminatory practice in both the workplace and service delivery and the Council’s health & safety and tobacco policiesKnowledge of pertinent legislation, regulations, guidance and good practise and how they relate to public sector leasehold management and service charges.Knowledge of licences and other non-secure tenancy agreements and how to manage breaches. Knowledge of basic housing management services Experience:Substantial experience of income recovery for a portfolio of residential leasehold, and non-residential properties in a mixed tenure environmentExperience of dealing with debt recovery Experience of and ability to work on own initiative and be self-motivated and committed to providing a service to customers. Experience of and ability to make decisions which are informed by analysing information from customers and systems. Experience of using a wide range of computer packages, including bespoke accounting systems. Aptitudes, Skills & Competencies:Able to communicate effectively to a high standard, orally and in writing. Effective numeracy skills, able to interpret and calculate statistical information.  Ability to prioritise work effectively, to meet deadlines and to deal with conflicting priorities.  Ability to work to set standards and targets.  Effective time management skillsAbility to represent the Council both internally and externally communicating effectively with a wide range of people. Ability to work on own initiative and be self-motivated and committed to providing a service to customers. Evidence of a strong customer focus and ability to contribute to continuous improvement.Ability to use a wide range of computer packages, including Microsoft Word, Excel, Outlook, Access and housing management systems 

Job Category : Social & Healthcare Qualified

Location : Salisbury Hospital Social Care Team, Wiltshire Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:00
Salary: £27.92

Job Purpose

To undertake social work / social care assessment with customers to support the discharge planning process.  

To plan for the provision of support and / or services with customers in order to assist them meet their outcomes and to live as independently as possible fulfilling their individual potential.  To support carers to continue in their role.

To deliver this service in accordance with the statutory responsibilities as set out within NHS & Social Care Legislation; and the eligibility criteria for the service as agreed by Wiltshire Council.

To ensure that the primary responsibility of safeguarding vulnerable adults is delivered in accordance with the law and local policy and guidance.

To provide professional supervision and support to Level 2 Social Workers and Customer Coordinators, working within the same locality/ environment.

To uphold standards of practice for Social Workers as registered with the Health and Care Professions Council and in accordance with Codes of Conduct.

Specific duties and responsibilities include:

•     To undertake person-centred assessments (including Mental Capacity Assessments) with customers and to plan for the provision of support and/ or services with customers in order to assist them meet their outcomes and to live as independently as possible, fulfilling their individual potential.  To ensure accurate and timely recording of all information/assessment activity onto the Social Care records database in accordance with work targets set by the Hospital Team Manager and Supervisor.

•     To gather sufficient information about customers in order to be able to accurately assess their needs against eligibility criteria. To ensure that local knowledge about universally available services is up to date including what is available within the voluntary and community sector, as well as the Department’s commissioned and contracted services and to signpost/advocate for customers accordingly.

Care job family overview:

Support and assist the well-being of individuals and groups to assure their protection, security and development

• Safeguarding, protection and care
• Community, residential, day or field settings
• Ongoing risk/needs assessment of and advice for individuals/groups
• Specification of any non-council provision
• Individual or small group emphasis
• May involve personal care activities
• Likely to involve immediate response to client 

No full management of a team but will be required to monitor the quality and quantity of the work of others.  

Will provide advice, guidance and support to colleagues to ensure whole team achievements are met.

Degree or equivalent experience/skills.

ITQ 2 or equivalent skill and ability demonstrating significant experience in IT systems.

Professional qualification in area of specialism.

Licence / certificate / qualification required for the role.

Some relevant professional experience post qualification in a similar work environment.

Expert knowledge of relevant policy, systems, work practices, professional guidelines, legislation in the area of specialism.

Excellent ICT skills including use of Microsoft applications and specialist systems.

Experience of multi-disciplinary and partnership working and awareness of the issues involved. 

Planning and workload management skills.

Proven assessment and investigation skills appropriate to the scope of the role. Ability to carry out complex client assessments. 

Experience of using professional knowledge to work within referral systems according to established criteria.

Proven ability to work with challenging client groups and situations.

Excellent interpersonal and communication skills.

Proven ability to deliver training.

Accurate record keeping and report writing.

Good presentational skills.Knowledge of financial assessment processes.

Job Category : Sec / Admin

Location : West Offices, Station Rise, York, YO1 6GA, North Yorkshire Council

Hours Per Week :37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £14.60

Supporting York and North Yorkshire Combined Authority.

Please note this role requires the candidate to have lived in the UK for the last 3 years, as Police Vetting is required.

Job Summary:

The core focus of this role is to provide dedicated administrative and secretarial support to the Leadership team. The postholder will be responsible for managing the Leadership team’s schedule, correspondence, and engagements, ensuring all activities are well-organised and professionally executed.

Key Responsibilities:

•          Deliver confidential and comprehensive administrative support, including diary management, meeting preparation, and coordination of public appearances.

•          Liaise effectively with internal departments and external stakeholders to facilitate smooth communication and collaboration.

•          Ensure statutory and organisational deadlines relevant to the Leadership team’s duties are met.

•          Assist with the planning and delivery of specific projects, events, and emergency responses as required.

•          Uphold the organisation’s policies and standards, maintaining discretion and professionalism at all times.

Key Skills and Attributes:

•          Proven experience in diary management and scheduling in a high-profile or fast-paced environment.

•          Strong interpersonal and communication skills, with the ability to liaise confidently with internal and external stakeholders.

•          Excellent organisational and time management abilities.

•          High level of discretion, integrity, and professionalism.

•          Ability to work independently and handle sensitive information with confidentiality.

This role will be full time and will work on a hybrid basis in York.

Job Category: Planning
Job location:  Brympton Way, Yeovil, Somerset, BA202HT, Somerset Council
Hours per week: 37

Start date: Immediate start

Salary: £61.24 per hour

Role purpose

Act as the lead officer and manager for two of the four Area Planning Committees leading the two teams of DM officers focused on delivering high quality development in Somerset.  The postholder will report to the Head of Service, will deputise for the Service Manager Development Management and will be required to ensure that the service performs to an excellent level that meets national/legal requirements and responds positively to transformational change and the expectations of a wide variety of internal and external stakeholders.

Knowledge / Experience / Skills

Essential at full competence    Essential at recruitment

Knowledge

Knowledge of statutory regulations relating to planning and related functions (including environmental legislation and regulations                               

Knowledge of project management methodologies and tools 

Experience

Operational and managerial experience of the delivery of local authority planning services, development management functions and team leadership  

Experience of designing and implementing service transformation processes to deliver service change and improvement   

Significant experience of leading, managing and developing a large team and service area      

Significant experience of performance management in corporate context and external accountabilities         

Experience of providing professional advice on complex and controversial applications to planning committees                                

Knowledge of providing strategic input to wider place based policy development and strategy

Experience of giving evidence at Public Inquiries/Development Plan Examination                       

Significant experience of handling customer complaints and enquiries                             

Qualifications / Registrations / Certifications

Educated to degree level, ideally in planning, geography or a related subject                  

Chartered member of the Royal Town Planning Institute (MRTPI) or eligible to be a member    

Management qualification ILM 5 or higher                                        

Evidence of continual professional development in accordance with the requirements of the professional institute                              

Skills

Able to advise/guide senior management and elected members on complex/specialist issues related to the planning service areas, spanning local casework, service performance and long-term strategic planning.      

Resilient by nature and have excellent communications skills, due to the significant portions of their time they spend interacting with the public, statutory consultees, stakeholders and elected representatives.  

Ability to provide professional advice and guidance      

Attention to detail in checking decisions                            

Ability to build and maintain relationships with partner organisations                 

Good interpersonal skills and a team player

Job Category: Interims
Job location: Plough Lane, Hereford, Herefordshire, HR4 0LE, Herefordshire Council
Hours per week: 37

Start date: Immediate start

Salary: £41.14 per hour

1 day per week

Herefordshire

45p per mile business mileage

Herefordshire Council are seeking an experienced Travel Plan specialist to join our team on a part-time basis, approximately one day per week, to develop and implement a new, financially sustainable Travel Plan process for Herefordshire Council.

This is a unique opportunity for a dedicated professional to establish a robust system that can be self-sufficient and deliver lasting change across the county. You’ll be responsible for the following:

Establishing a System: You’ll build a cost-neutral process for delivering Travel Plans in schools, new developments, employment centres, and healthcare facilities.
Building a Team: You’ll create and lead a small team to deliver these services, with the ultimate goal of making the program financially independent.
Driving Impact: Your work will directly benefit Herefordshire, promoting sustainable travel, reducing traffic congestion, and improving air quality for residents.
The ideal candidate will have a strong background in developing and implementing successful Travel Plans, with the ability to create and manage a team. This role requires an entrepreneurial spirit and a proven track record in building self-sustaining programs. Experience in project management and relevant qualification is preferred.

If you’re passionate about sustainable transport and have the skills to build a transformative program from the ground up, we’d love to hear from you.

Job Category: IT

Job location: Somerset County Council, Taunton, Somerset, TA1 4DY, Somerset Council
Hours per week: 37

Start date: Immediate start

Salary: £41.14 per hour

Post will be 9-5 X5. Hybrid working will require the post holder to come into County Hall for project meetings when required. May on rare occasions need to go visit other sites in Somerset.

Role purpose

We are seeking a skilled and motivated Business Analyst to join our team in a technical ICT environment. The Business Analyst will work closely with Technical Solution Designers and Project Managers. They will gather, analyse and document business requirements from Customers from across all departments in SC. The ideal candidate will have an understanding of multiple technical areas, including power platform, networks, applications, and operating systems. They will understand how processes, systems, data, roles and responsibilities all Interact. Additionally, they must possess a strong desire to learn new skills and technology continuously.

Knowledge 
Experience in business analysis, preferably within the public sector or a similar environment.
    X        
Good knowledge of ICT systems and infrastructure, including power platform, software development methodologies, hardware infrastructure, databases, and network management.
    X        
Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels, from senior management to end-users.
    X        
Understanding of relevant laws, regulations, and standards governing ICT and data management, including GDPR.        X    
Proficiency in creating detailed documentation, including business requirements, functional specifications, and user manuals.
    X        
Ability to adapt to changing priorities and work in a fast-paced environment.
    X        
Good knowledge of risk management        X    
Experience 
Experience managing projects would be advantageous, including planning, execution, and monitoring, ensuring that projects are completed on time and within budget.
        X    
Experience in identifying opportunities for business process improvement and implementing changes to enhance efficiency and effectiveness.
    X        
Proven ability to analyse complex problems, identify solutions, and present findings in a clear and concise manner.
    X        
Experience in identifying opportunities for business process improvement and implementing changes to enhance efficiency and effectiveness.
    X        
Qualifications / Registrations / Certifications
Higher-level qualification in a related field such as project management, business analysis, or a similar discipline    X        
Relevant certifications in project management methodologies such as Agile or PRINCE2         X    
ICT Technical certification/qualification        X    
Qualifications in risk management        X    
Qualifications in stakeholder engagement and communication        X    
LEAN or LEAN Six SIGMA Qualification        X    
Qualifications in equality, diversity, and inclusion        X    
Skills 
Organisation: Strong organisational and planning skills to manage multiple tasks and projects effectively    X        
Analytical Thinking: The ability to dissect complex problems and identify viable solutions through detailed analysis and logical reasoning.    X        
Technical Proficiency: Familiarity with ICT tools and systems, including software development life cycle (SDLC), data modelling, and system integrations.    X        
Communication Skills: Excellent verbal and written communication to liaise effectively with stakeholders, document requirements, and present findings.    X        
Project Management: Experience in managing projects, including planning, executing, and monitoring progress to ensure timely delivery.        X    
Stakeholder Management: The ability to engage with various stakeholders, understand their needs, and ensure their requirements are met.    X        
Problem-Solving: Strong capability to identify issues, think creatively, and implement effective solutions quickly.    X        
Attention to Detail: A keen eye for detail to ensure accuracy and completeness in all deliverables.    X        
Adaptability: The ability to adapt to changing environments and new technologies quickly.    X        
Team Collaboration: Skills to collaborate effectively with cross-functional teams, fostering a cooperative and productive work environment.    X        
Knowledge of Business Processes: Understanding of business process design and improvement to optimize and streamline operations.
    X        

Job Category: Professional

Job location: Colcot Road, Barry, Vale of Glamorgan, CF628HE, Vale of Glamorgan Council
Hours per week: 40

Start date: Immediate start

Salary: £14.74 per hour

Job Category: Admin & Clerical

Job location: Castle Street, Merthyr Tydfil, Merthyr Tydfil County Borough, CF47 8AN, Merthyr Tydfil County Borough Council

Hours per week: 18.50

Start date: Immediate start

Salary: £13.26 per hour

Job Purpose

To staff the Lifeline and Emergency Planning Control Room on a rota basis. 

Must have the ability to work alone and operate within a flexible shift pattern (this will include Nights/Weekends/Bank Holidays).

To receive calls via all communication networks, e.g. landlines, PNC, fax and to ensure that each call is adequately and properly dealt with.

Ability to speak Welsh is desirable

Technical skills required

Must be able to demonstrate relevant experience of using telephone systems to engage with customers.

Some knowledge of the Housing Repairs System is desirable, but not essential.

Using the Community Alarm Service.

Amount of experience required

Knowledge and understanding of the Data Protection Act.

Experience of working with I.T. systems.