Clear Results


Job Category : Admin & Clerical
Location : Yeovil Hub, Somerset Council
Hours Per Week : 30.00
Start Date : Immediate start
Start Time : 08:30
End Time : 17:00
Salary: £11.98

30hrs Senior Business Support Assistant (Grade 14), based in Brympton Way (Yeovil)
Fixed term to 31 March 2025

What will I be doing?
You don’t have to be a Social Worker to make a difference. We’re working to improve the lives of children in Somerset – and you’ll be a key part of that. Our Business Support teams perform a vital role, carrying out a range of administrative tasks to support our social care colleagues. This, in turn, helps our Social Workers, Leaving Care Workers and Senior Social Work Assistants to focus on their vital role in supporting our Children and Families in South Somerset.

This Business Support role is within South Somerset Business Support Team 1 and we provide support directly to the South Somerset Children Looked After and Leaving Care teams.
This is a fast paced, reactive role and you will be expected to manage a number of varied tasks at any one time. The workload can be busy and attention to detail is essential to ensure information is correct. You will need to be familiar with all Microsoft applications and experience of minute taking is desirable. You will be working as part of a strong and kind team and you will be warmly welcomed.

The nature of the work is sensitive and highly confidential; the tasks are varied, and you will be given full training and support to undertake them. A typical day might include:

• Answering calls into the teams; taking messages and signposting callers as appropriate.
• Booking and altering transport for children and young people to get to school/college and to see their families.
• Booking of interpreting and translation services.
• Organising and taking notes for various meetings
• Uploading documents onto children’s electronic records.
• Assisting Social Workers with diary management.
• Attending and contributing to team meetings.
• Providing basic ICT and systems support to social work colleagues.

We currently operate a hybrid working model; a mix of home and office working on a rota basis. It is planned that you will spend more time in the office during your induction process.
There are lots of opportunities for development and career progression within our Business Support teams. Many of our current Children’s Social Care Business Support Officers and our Business Support Managers joined us as Administrators. We have many former Business Support colleagues who have been inspired to follow a career path into social care to work directly with children and young people, and they have been supported by us to do this.

What kind of experience or qualifications do I need?
Experience of working in an administrative role is desirable, although not essential as we recognise that lots of skills are transferable.

It is important that you are passionate about helping to improve the lives of vulnerable children and young people. You will have a warm, friendly and non-judgemental manner. You will need to be calm and kind in difficult situations and conversations. Good organisational skills, willingness to learn, the ability to be a good team player, multitasking and the ability to work using your own initiative are all key to success within this role.

It is essential that you are educated to GCSE level including English and Maths or hold an NVQ Level 2 standard or equivalent.

What will I be offered in return?
We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:
• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

Anything else I should know?
The salary for this role is £23,114 to £23,893 (pro rata) per annum.

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & ClericalLocation : Yeovil Hub, Somerset CouncilHours Per Week : 30.00Start Date : Immediate startStart Time : 08:30End Time : 17:00Salary: £11.98 30hrs Senior Business Supp…

Denbighshire, Ruthin, Denbighshire
Posted 2 weeks ago


Job Category : Sec / Admin
Location : Kinmel Park Depot, Denbighshire County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:00
End Time : 16:00
Salary: £12.18

Administration role with involvement in collating weigh bridge data.
JOB PURPOSE
Under the guidance of senior staff: be responsible for undertaking administrative, financial, organisational processes within the service / directorate. Assist with the planning and development of support services.

PRINCIPAL RESPONSIBILITIES
Deal with complex reception/visitor etc. matters.
Contribute to the planning, development and organisation of support service systems/procedures/policies.
Coordinate events as required.
Manage manual and computerised record/information systems.
Collate data/information and produce reports/information/data as required
Collate complex documents and other IT based tasks.
Provide administrative and organisational support to other staff.
Operate relevant equipment/ICT packages (e.g. Word, Excel, databases, spreadsheets, internet)
Provide administrative and organisational support including minute taking.
Processing invoices, coding sheets, monitoring and inputting onto budget spreadsheets.
Provide guidance and support to staff and others.
Arrange, attend and participate in regular meetings
Participate in training and other learning activities and performance development as required.
Be responsible for petty cash as and when required.
Provide cover for comparably graded colleagues or above due to holidays, sickness and other unforeseen events.
Ensure confidentiality is maintained at all times.
Undertake other relevant duties as agreed by Line Manager.

QUALIFICATIONS & EXPERIENCE
Experience of development, management and operation of administrative systems.
NVQ 3 or equivalent qualification or experience in relevant discipline.
Excellent numeracy/literacy skills.
Excellent communication skills

KNOWLEDGE & SKILLS
Effective use of ICT and other specialist equipment/resources.
Full working knowledge of relevant polices/codes of practice and awareness of relevant legislation.
Excellent ICT skills.
Work constructively as part of a team, understanding roles and responsibilities and your own position within these.
Ability to self-evaluate learning needs and actively seek learning opportunities.

RELEVANT EXPERIENCE
Experience of development, management and operation of administrative systems

Job Features

Job CategoryAdmin / Clerical

Job Category : Sec / AdminLocation : Kinmel Park Depot, Denbighshire County CouncilHours Per Week : 37.00Start Date : Immediate StartStart Time : 08:00End Time : 16:00Salary: £12.18 Administration ro…

Contract, Part-time
Newry, Newry & Mourne
Posted 2 weeks ago

Job Category : Admin & Clerical

Location :Kilbroney Caravan Park Reception, Newry, Mourne and Down District Council

Hours Per Week : 18.00

Start Date : Immediate Start

Start Time : 08:30

End Time : 21:30

Salary: £11.44

Duties and Responsibilities

Responsible for the daily maintenance of the Park/Facility, including toilets and play areas, events space and tennis courts, litter picking, clearing of leaves and cleaning areas as required to ensure a high standard is maintained. 
Day to day responsibility for the computerised booking system and liaising with the District Development Department officials on bookings of facilities by various groups, including carrying out any necessary follow up actions regarding booking requirements.
Respond and deal with all telephone/email enquiries and bookings for the caravan park and other facilities within the park.
Cash handling duties and associated paperwork including receipt of payments, operation of cash system and the safe keeping and lodgement of such monies in accordance with Council procedures.
Checking the safety of the Park and associated facilities prior to use by the public and, if required, recording details of checks carried out.
Opening and closing the facilities as required, and attendance at the facilities at all times when required.
Opening and closing of the Ross Monument.
Carry out ranging duties as and when required.
To enforce Council bye-laws and ensure good order is maintained at all times.  Also to ensure that premises are secured.
To report all defects and accidents to supervisor.
Any other duties that contribute to the achievement and function of this post as identified by the Council.

FACTOR AND CRITERIA

Education / Qualifications/ 

•          Grade C or above in GCSE English Language and Maths or equivalent

Experience

•          At least 6 months’ relevant experience of handling cash and keeping associated records in a work environment.

•          At least 6 months’ relevant experience working with members of the public in a customer service environment.

•          At least 1 year’s previous experience of customer service and reception duties.

•          Experience of patrol and enforcement duties, eg collecting and issuing of tickets and maintenance of orderly conduct by public.

Skills and Knowledge

          Be able to demonstrate competence in use of Microsoft office applications including word, email, spreadsheets, and databases.

          Good understanding of health and safety practice relevant to the post.

          Ability to work on own initiative with minimal supervision. 

Other Requirements

          Hold a full current driving licence and access to transport, or access to transport to meet the requirements of the post.

          The post will involve working alone

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & Clerical Location :Kilbroney Caravan Park Reception, Newry, Mourne and Down District Council Hours Per Week : 18.00 Start Date : Immediate Start Start Time : 08:30 End …

Carmarthenshire
Posted 2 weeks ago


Job Category : Admin & Clerical
Location : Caban, Carmarthenshire County Council
Hours Per Week : 24.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £11.59

Shifts will be 10pm – 6am Friday and Saturday with potential for more overnight shifts to cover annual leave.
Key responsibilities
To Meet and Greet any late arrivals and show them to their accommodation
To report any maintenance or operational issues to the operations manager
To deal with any complaints following the complaints process set out
To undertake any necessary cleaning duties to the agreed quality standard as per schedule, ensuring relevant Health and Safety legislation is adhered to.
To undertake any appropriate training and development that will support and enhance the provision of a professional service to customers of the facility.
To follow Carmarthenshire County Councils customer care policy and be committed to the very highest standards of care to our customers.
To deal with any car parking queries in a compliant manner
To undertake any other duties deemed reasonable by the line manager to ensure the very highest level of consistent service delivery to all our customers.
Experience
Customer care
Night working

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & ClericalLocation : Caban, Carmarthenshire County CouncilHours Per Week : 24.00Start Date : Immediate StartStart Time : 09:00End Time : 17:00Salary: £11.59 Shifts will be 10…

London, Southwark
Posted 3 weeks ago


Job Category : Admin & Clerical
Location : Queens Road 1, Southwark Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £15.44

We are looking for one full time Business Support Officers who have

  • Excellent working knowledge of the full Microsoft Suite (Excel, Word, PowerPoint, Visio)
  • Good time management, shows initiative, a good team player, able to work under pressure and multi task
  • Experience of working in a busy team

Knowledge, including educational qualifications:
Essential
Knowledge of office procedures and administrative systems,
including procurement systems
Knowledge of generic and specific IT databases and
software packages, Excel & Word
Ability to use information technology systems to input and
access data, use word processing systems and Email, or
willingness to learn.
NVQ Level 3 in Business Administration or equivalent years
experience

Experience:
Literate and numerate to a level at which forms, basic
statistics, correspondence and filing systems can be
understood and work arising from these can be progressed.
Previous experience in an administrative post.
Experience of operating office and information systems.

Aptitudes, Skills & Competencies:
The ability to work on own initiative and be flexible where
time constraints and resources are demanded. Setting
priorities whilst working under pressure.
Ability to work on specific projects which demand flexibility
and creative thinking. The ability to develop report based
monitoring systems.

To have an understanding of the services provided by the
Directorate

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & ClericalLocation : Queens Road 1, Southwark CouncilHours Per Week : 36.00Start Date : Immediate StartStart Time : 09:00End Time : 17:00Salary: £15.44 We are looking for one…


Job Category : Administration
Location : West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £12.59

Pay – Grade 5 Location – Chichester
Working Arrangements – Hybrid – expectation of at least a Wednesday present in the office

Job Description
You will be supporting the L&D Commissioning and Apprenticeships Team with the administration and coordination of their contract and procurement activities.
These will range from supporting team inbox management, through to capturing processes, data and information maintenance, and inputting and amending information using agreed team templates.
A series of process improvement projects are in progress which require the processing of a large volume of data.
You will need to use your initiative to take appropriate actions when data is not as expected.
The data includes customer sensitive information and contract/procurement-related information.
The processing will include working from spreadsheets/Visio documents and other systems to update information held in customer records.
You will be an experienced administrator and proficient in the use of IT, particularly Excel.
You will need to be able to process information accurately, use your initiative to resolve data issues, identify and correct duplicated records, and concentrate for long periods of time when checking and completing information.
This requires repetition of activity and access to sensitive data

Required experience and skills
(These will be used as the shortlisting criteria)
Key Skills:

  1. Ability to embrace change and adapt to changing situations and new ways of
    working positively and effectively. Including the ability to learn new systems
    and processes.
  2. Good organisation skills to manage a busy workload and multiple priorities.
  3. Good numeracy skills in order to work with figures and make sound and
    accurate financial calculations, working methodically.
  4. Good analytical and problem-solving skills to analyse specialist information
    and draw practical conclusions and appropriate actions, with an
    understanding of relevant policies and procedures.
  5. Clear and effective written communication skills to process standard letters, to
    write non-standard correspondence and respond to emails appropriately.
  6. Good verbal communication skills for communicating with managers and
    team members. Including the ability to provide clear and concise specialist
    advice and guidance to a range of staff and to communicate varied technical
    information appropriately and accurately and in ways to best promote
    understanding.
  7. Ability to work as an effective team member.
    Qualifications and/or experience:
    • 4 GCSEs with A-C (grades 9-4) passes, including Maths and English, or
    equivalent qualification or experience demonstrating that level of numeracy
    and literacy.
    • Relevant technical knowledge of procedures and practices associated with
    operating an administrative service.
    • Sound and accurate overall IT knowledge including Microsoft Office and
    particularly Excel.
    • Some knowledge and awareness of the processes and systems associated
    with working within the service specialism – Desirable

Job Features

Job CategoryAdmin / Clerical

Job Category : AdministrationLocation : West Sussex County CouncilHours Per Week : 37.00Start Date : Immediate StartStart Time : 09:00End Time : 17:30Salary: £12.59 Pay – Grade 5 Location &#821…


Job Category : Admin / Clerical
Location : ALEXANDRA HOUSE, London Borough of Haringey
Hours Per Week : 37.50
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: £18.95

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin / ClericalLocation : ALEXANDRA HOUSE, London Borough of HaringeyHours Per Week : 37.50Start Date : Immediate startStart Time : 09:00End Time : 17:30Salary: £18.95


Job Category : Admin / Clerical
Location : Sutton Gate, Sutton Housing Partnership
Hours Per Week : 37.50
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £161.10 per day

Hours & Days of Work: 37.5, Full time, (Mon – Fri), Hybrid
Contract Type – Temporary (3-6) months
Sutton Housing Partnership (SHP) is seeking a dedicated and detail-oriented Data
and Administrator to join our team. As a key member of our organisation, you will
play a crucial role in upholding SHP’s Values, Behaviours, and Leadership
expectations while ensuring the efficient administration of our Health and Safety
Management System.
Key Responsibilities:
? Administer the Health and Safety Management System for Sutton Housing
Partnership.
? Assist in the efficient running of compliance and Health and Safety contracts,
projects, and programmes, with a focus on maintaining and updating contract
records, financial information, and compliance data.
? Properly plan, resource, and minute all Health and Safety-related meetings,
occasionally attending meetings outside of office hours.
? Provide weekly, monthly, and other performance indicators and reports as
required, maintaining relevant data and systems.
? Responsible for providing fire risk assessment and asbestos information to
colleagues as required.
? Update and coordinate the monitoring, distribution, and completion of fire risk
assessment actions.
? Coordinate and organise staff and Health and Safety events.
Qualifications and Experience:
? Proven experience in data management and administration support roles.
? Proficiency in data entry and use of relevant software applications (e.g.,
Microsoft Office, Excel, CRM systems).
? Strong organisational and multitasking abilities with a keen attention to detail.
? Excellent written and verbal communication skills.
? Problem-solving mindset and the ability to work independently or
collaboratively as part of a team

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin / ClericalLocation : Sutton Gate, Sutton Housing PartnershipHours Per Week : 37.50Start Date : Immediate startStart Time : 09:00End Time : 17:00Salary: £161.10 per day Hours &amp…


Job Category : Admin & Clerical
Location : County Hall, Somerset Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £11.79

To enter and administer Insurance claims on internal Insurance system for staff to process claims, and provide general business support and data entry assistance.

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & ClericalLocation : County Hall, Somerset CouncilHours Per Week : 37.00Start Date : Immediate startStart Time : 09:00End Time : 17:00Salary: £11.79 To enter and administer I…


Job Category : Admin / Clerical
Location : London Borough of Haringey
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 08:30
End Time : 16:30
Salary: £21.28

Required to be based in Haringey (Broadwater Farm Tottenham) at least three days per week, preferably 4
Role will also incorporate some office management tasks
Role will be supporting two heads of service and their teams, including diary and email management, liaison with other departments, organising meetings and minute taking
Experience of working as an EA or similar in a Local Authority environment is desirable

Duties and responsibilities

  1. Responsible for managing the Head of Repairs and Maintenance, office, diary and itinerary as appropriate.
  2. Consistently provide an excellent Executive Assistant service.
  3. Act as the first point of contact and screen telephone and other enquiries, initiate appropriate action, deal with enquiries, help to resolve queries where possible, and provide the Head of Repairs and Maintenance, with an indication of items of importance or interest. This includes progressing and chasing responses to enquiries to the Head of Repairs and Maintenance.
  4. Make decisions and act on behalf of the Head of Repairs and Maintenance within agreed parameters
  5. Prepare for and service Senior Management meetings, Improvement Board meetings and all other meetings as directed by the Head of Repairs and Maintenance. Progress post-meeting actions within set timescales.

Knowledge and Experience
⦁ Substantial Executive Assistant experience at senior level and ability to demonstrate success within the role
⦁ Experience of project work
Experience of dealing appropriately with Councillors, Senior Managers and residents

Skills and Abilities
⦁ Excellent IT skills, including, word processing, spread sheets, electronic diary management, internet and e-mail
⦁ Ability to communicate at all levels with a wide range of telephone and personal callers as well as staff
⦁ Ability to confidently maintain positive contacts and relationships with key stakeholders including Board members and Councillors
⦁ Ability to take minutes
⦁ Excellent written skills
⦁ Ability to deal effectively with problems and enquiries
⦁ Ability to exercise tact, discretion and sensitivity
⦁ Proven ability of dealing with confidential matters
⦁ Demonstrate success as an effective team member
⦁ Committed to equal opportunities in all aspects of your work
⦁ Able to take a positive problem solving approach to your work
⦁ Willingness to tackle any task in the interests of the business
Demonstrate the ability to act on your own initiative

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin / ClericalLocation : London Borough of HaringeyHours Per Week : 36.00Start Date : Immediate StartStart Time : 08:30End Time : 16:30Salary: £21.28 Required to be based in Haringey…

Beeston, Nottingham, Nottingham
Posted 1 month ago


Job Category : Admin & Clerical
Location : Council Offices, Broxtowe Borough Council
Hours Per Week : 10.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £15.11
Main Duties and Responsibilities:

  1. Act in the roles of Event Manager, Assistant Event Manager, Infrastructure Manager or Stage Manager at public events organised by the Council to make dynamic on site risk assessments and ensure appropriate legislation and best practice standards are met.
  2. Use strong analytical and communications skills to respond to and resolve issues in order to protect and enhance the Council’s reputation with subcontractors, volunteers, colleagues, civic dignitaries, artists and members of the public.
  3. Manage arts and events development projects including infrastructure, health and safety, community groups, artist liaison and marketing. Manage the contributions of others to ensure deadlines are met and maintaining accurate information relating to specific work areas.
  4. Ensure event health and safety at locations with diverse variables, taking responsibility for emergency procedures, access, egress, traffic management, risk assessment, Construction Design Management planning, security and first aid.
  5. Research sector specific developments and keep abreast of current trends in order to assess the relative importance of and demand for events, arts and play development initiatives and ensure an effective and attractive offer for residents.
  6. Liaise, negotiate and contract manage suppliers, subcontractors, artists, infrastructure and activity providers to ensure their legal compliance, through the checking of supplier risk assessments, food hygiene, public liability insurance cover, ADIPS (ride testing) and electrical equipment testing documents.
  7. Liaise and negotiate with stakeholders to manage conflicting priorities and deadlines for projects and high profile events to ensuring best value for residents.
  8. Provide professional and confident communications to resolve contentious and sensitive issues during the organisation and delivery of events to protect and enhance the reputation of the Council, including management of conflicting needs, expectations and demands from a range of stakeholders of all levels of seniority.
  9. Liaise with Senior Officers, Elected Members, Town and Parish Councils, MPs, project partners and the public providing advice, guidance and direction relating to events and cultural activity such as appropriateness of venues, contracting of artists and subcontractors, assessing financial and health and safety risks, marketing and budget management
  10. Work in conjunction with partner agencies, including the Police, Fire Service and Highways Authority to ensure that their advice and priorities are considered and where appropriate, implemented into event planning and delivery.
  11. Plan, produce and co-ordinate marketing activity for events and arts development activities including writing content tailored to a variety of different channels and audiences, using the content management system to edit web content and working with colleagues to develop social media strategies and email campaigns.
  12. Liaise with the wider Communications Team to ensure that publicity and marketing materials effective and meets the needs of corporate strategies, brand guidelines and accessibility legislation.
  13. Manage devolved budgets, identifying additional income such as sponsorship and grants to supplement existing funds.
  14. Accountability for resources to include the accurate handling and security of cash or cheques where applicable, and the maintenance, inventory, insurance and storage of events materials and stock.
  15. Undertake tasks to ensure business continuity of the service in the absence of the manager.
  16. Carry out any other duties that are within the scope and grading of the post which could also be requested by the line manager or Head of Service.

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & ClericalLocation : Council Offices, Broxtowe Borough CouncilHours Per Week : 10.00Start Date : Immediate startStart Time : 09:00End Time : 17:00Salary: £15.11Main Duties an…

Merseyside, Liverpool
Posted 1 month ago


Job Category : Sec / Admin
Location : Cunard Building Water Street Pier Head Liverpool L2 2BS, Liverpool City Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £12.71

MAIN AREAS OF RESPONSIBILITY:
To own individual enquiries, complaints and customer requests.
To work flexibly across the hours of the Careline Service.
To contribute to the process of continually improving customer access to quality, cost effective services.
To promote a positive image of Careline and Liverpool City Council, working as part of an integrated team.
To assist with delivering the Councils commitment to Best Value and customer service.
To be fully proficient in all aspects of those services delivered through the Careline Service (full training will be given).
To effectively use relevant ICT systems and assist in the creation, development and maintenance of records, files and statistical information.
To provide accessible and comprehensive information and advice to customers on all Careline services by keeping up to date with all aspects of services.
To use, develop and maintain procedures and codes of working practice that maintain and enhance a quality approach to service delivery.
To carry out administrative services including duties related to customer contact including demonstrating appropriate systems to visitors when required.
To assist the Team Manager in the development of new staff and trainees through mentoring, job shadowing and acting as a ‘champion’.
Ensure that all work functions and where appropriate, line management responsibilities, are undertaken in accordance with all related Health and Safety legislation and relevant codes of practice.
Develop the City Council’s commitment to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken.

Job Features

Job CategoryAdmin / Clerical

Job Category : Sec / AdminLocation : Cunard Building Water Street Pier Head Liverpool L2 2BS, Liverpool City CouncilHours Per Week : 35.00Start Date : Immediate StartStart Time : 09:00End Time : 17:00…

Contract, Full Time
Kingston Upon Thames, Kingston Upon Thames, South West London
Posted 2 months ago


Job Category : Admin / Clerical
Location : Royal Borough of Kingston
Hours Per Week : 36.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £14.39

Electoral Services Assistant to assist with the delivery of the 2024 UK Parliamentary Elections. Roles will assist with the implementation of the 2022 Elections Act Online Absent Voting which came into force in October 2023. Working hours are 9-5, but candidate will need to be flexible depending on the business need. Duties to include answering the phone, data processing, managing incoming post, scanning, being permanently office based. This is not a home working role.
MAIN PURPOSE OF THE ROLE

To provide administrative support to the running of the electoral services office.

MAIN DUTIES AND RESPONSIBILITIES

  1. To deal with incoming, outgoing and internal post (including envelope stuffing when necessary)
  2. Data entry and processing of electoral registration forms using bespoke software
  3. Filing of postal vote applications and other documentation
  4. Scanning, photocopying, emailing and shredding documents
  5. Use data on Excel spreadsheets to update information held on the register of electors
  6. Checking of work to ensure accurate record keeping
  7. To deal with basic queries from members of the public in person, via the telephone and by email (if required)
  8. Supporting the electoral services team with the preparation of stationery and equipment needed to deliver elections

SKILLS AND KNOWLEDGE

  1. Good data entry skills
  2. Have excellent attention to detail
  3. Good IT skills with up to date knowledge of Word, Excel, Google Mail and databases
  4. Good communication skills with clear spoken English and neat handwriting
  5. Knowledge of customer care and an ability to deal professionally with electors both in person and over the phone
  6. Able to work flexibly within a team providing support where needed
  7. Able to follow procedures and work to deadlines
  8. Able to understand and respect the importance of confidentiality, both within and outside the workplace
  9. Able to understand the importance of being punctual and the impact absence has on the effectiveness of the team

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin / ClericalLocation : Royal Borough of KingstonHours Per Week : 36.00Start Date : Immediate startStart Time : 09:00End Time : 17:00Salary: £14.39 Electoral Services Assistant to a…

Contract, Part-time
The Vale of Glamorgan, Wales
Posted 2 months ago


Job Category : Admin & Clerical
Location : Cowbridge Old Hall, Vale of Glamorgan Council
Hours Per Week : 20.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £12.18

To provide general and administrative support of external and internal funding for regeneration projects linked with economic, environmental and social regeneration of the Vale of Glamorgan.

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & ClericalLocation : Cowbridge Old Hall, Vale of Glamorgan CouncilHours Per Week : 20.00Start Date : Immediate StartStart Time : 09:00End Time : 17:30Salary: £12.18 To provid…

Contract, Full Time
Somerset
Posted 2 months ago


Job Category : Admin & Clerical
Location : County Hall, Somerset Council
Hours Per Week : 37.00
Start Date :Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £12.38

Working alongside the FOI team to manager Freedom of Information and Environmental Information Regulation Requests. See Job Description which includes personal specification for more details.
Essential
Experience of following processes and assessing material for appropriate disclosure
Working with confidential cases and documents, respecting the need for confidentiality at all times
Dealing professionally with customers and building good working relationships with officers and managers
Analysing, organising and presenting information to a high standard
Knowledge of data protection
Ability to interpret and apply legislation where necessary
Ability to prepare files, sometimes of a complex nature, involving highly sensitive and confidential information.
Must have a good range of IT skills and ability to use the Microsoft package and ability to learn new software such as Adobe PDF
Excellent attention to detail and ability to work with a high level of accuracy
Ability to organise own work, and multiple tasks at once
Ability to speak fluent English as stated in Part 7 of the Immigration Act (2016

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & ClericalLocation : County Hall, Somerset CouncilHours Per Week : 37.00Start Date :Immediate StartStart Time : 09:00End Time : 17:00Salary: £12.38 Working alongside the FOI …

Contract, Full Time
Basingstoke, Hampshire, Hampshire
Posted 2 months ago


Job Category : Sec / Admin
Location : Civic Offices, Basingstoke and Deane BC
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £11.73

Basingstoke & Deane Borough Council deliver a Shared Legal Service in partnership with Hart District Council and is currently seeking an Administrative Assistant to join the team. You will ideally have experience in a legal office environment and be keen to work in fast paced and exciting surroundings.

You will undertake a wide variety of work across both the Local Government & Litigation Team and Property & Contracts Team. Main responsibilities will be to undertake all aspects of administration relating to legal activities, along with providing support to the Shared Legal Services Manager and Team Leaders and to assist with the operation of the council’s Deeds Room including recording, storing and retrieving deeds.

*** Please be aware that Basingstoke and Deane BC does not have on site car parking. Agency workers will need to make sure that they have made alternative arrangements for parking ***

Job Features

Job CategoryAdmin / Clerical

Job Category : Sec / AdminLocation : Civic Offices, Basingstoke and Deane BCHours Per Week : 37.00Start Date : Immediate StartStart Time : 09:00End Time : 17:30Salary: £11.73 Basingstoke & Deane …

Contract, Full Time
Southwark
Posted 3 months ago


Job Category : Admin & Clerical
Location : 160 Tooley Street, Southwark Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £17.42

The role will provide admin support to the tree service
Looking for someone confident in an office environment
Exciting opportunity for the right candidate – strong chance this will become permanent, so I am looking for dedicated candidates.

Knowledge, including educational qualifications

  1. Knowledge and understanding of the importance of parks and leisure services in an inner city environment D

Experience
It is expected that the post holder will have experience in administration including:

  1. Setting up and maintaining administrative systems and complex records ESI
  2. Liaison with internal and external individuals and organisations on administrative issues ESI
  3. Preparation of a range of documents, letters, and reports to a high standard ESI
  4. Using a range of IT packages including word and excel and other packages for presenting information to a high standard ESI
  5. Preparation of financial or numerical information

Aptitudes, Skills & Competencies

  1. Enjoy being organised and administrative tasks and the ability to plan and prioritise a heavy workload (E I)
  2. Ability to work flexibly, independently and as part of a team, doing what is required to get the job done to a high standard (E I)
  3. Ability to define problems and produce innovative solutions against financial constraints (E S I)
  4. Ability to communicate effectively both orally and in writing with a wide range of people including members, senior officers, community representatives (E I)
  5. Be able to successfully negotiate partnerships and to ‘sell’ ideas (E I)
  6. Be able to use research and statistical data and computer applications to prepare complex and statistical reports (E S)
  7. Be able to represent the unit both within the Council and externally. (E I)

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & ClericalLocation : 160 Tooley Street, Southwark CouncilHours Per Week : 36.00Start Date : Immediate StartStart Time : 09:00End Time : 17:00Salary: £17.42 The role will prov…

Apprenticeship, Full Time
Chichester
Posted 3 months ago


Job Category : Administration
Location : West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: £12.59

Pay – Grade 5 Working Arrangements – Hybrid, County Hall, Chichester.

In office attendance on Wednesdays.
Job Description : As part of the Apprenticeship Team you will be responsible for ensuring that data and documentation are processed efficiently and effectively. This is a very busy team and involves a lot of communication through phone and email along with updating spreadsheets and the bespoke systems required to record the end to end process. You will be supporting the Apprenticeship Commissioners and Co-ordinator in their work and providing them with all the information they need to undertake their role. You will work closely with colleagues and managers to understand and ensure the requirements of the Apprenticeship are fully understood and the outcomes achieved.
Knowledge and experience
Experience in an administrative role in an office environment
Experience in a customer service role e.g. retail, hospitality

Key Skills
Excellent communication, customer service and interpersonal skills in order to interact effectively with professionals, training providers and the general public and act as a point of information/advice/guidance where appropriate.
Ability to work as part of a team completing shared tasks in order to deliver a service to others.
Clear and effective written communication skills to produce accurate meeting, minutes, written non-standard correspondence, documentation and reports, present data and financial information and to write and respond to emails appropriately, demonstrating accuracy and attention to detail.
Ability to meet set deadlines and to understand when problems need to be referred upwards, e.g. in responding to complaints promptly for a quick accurate solution.
Excellent IT skills, using Microsoft Office Suite, in order to be able to use the Service computerised databases, photocopiers, scanners and the internet.
Good numeracy skills in order to work with figures and data to make sound and accurate financial calculations and data collection, working methodically

Job Features

Job CategoryAdmin / Clerical

Job Category : AdministrationLocation : West Sussex County CouncilHours Per Week : 37.00Start Date : Immediate startStart Time : 09:00End Time : 17:30Salary: £12.59 Pay – Grade 5 Working Arrang…

Contract, Full Time
Mold, Flintshire
Posted 4 months ago


Job Category : Sec / Admin
Location : County Hall, Raikes Lane, Mold CH7 6NB – Phase 3, Flintshire County Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: GO2 £12.18
Admin/business support to assist project lead with proposal
MAIN PURPOSE/REASON FOR THE JOB:
This is a large generic team their role as a whole is to provide administrative and clerical support to the gas service, capital works service and electrical services as well as providing general administrative support to housing asset management team and all other section of Housing Services based in County Offices Flint.

This role also processes right to buy applications and works closely with the insurance provider to process tenant’s insurance applications

MAIN DUTIES & RESPONSIBILITIES:

  1. Prepare and collate all building work contracts and supporting documents between the Capital Works Team and Private Building Contractors for work to be carried out on the upgrade of all Council properties. These must be scrutinised rigorously, countersigned and forwarded to the Legal Directorate within strict deadlines. Regular contact with the Legal Directorate is required throughout the process to ensure all information is kept up to date; any delay in this can result in Finance withholding payments to the Building Contractors. As the designated main user of the Computerised Housing Database System within Capital Works the potholders have the responsibility of uploading the contracts on to the system for the rest of the Planned and Programmed module. The potholders are then responsible to manage, maintain and update these records at all times.

2 The post holders assist in the Councils duty to carry out the Annual Heating Service and Electrical Testing of all Council owned properties in compliance with Gas Safe Regulations and 17th Edition Electrical Regulations. The post holders create each monthly service schedule and send out letters to all tenants. Arranges appointments between the tenants and the engineers/electricians, maintains an appointment diary on the Housing Database System and manually. Carry out the No Access Procedure in accordance with the Flintshire Gas/Electrical Procedure Manual, making sure that all letters and appointments are completed before the expiry date of the Landlord Safety Certificate or NICEIC Electrical Certificate. Closely liaise with the Housing Officer when access has been denied by the tenant and produces documentation for court proceedings if required. The post holders are responsible for inputting the Electrical Installation Part P Warranties onto AMTECH software via the website in compliance Building Control Regulations. These are kept on file as required by law. Vital heating information must be inputted on to the Housing Database System correctly to ensure that the following year’s service cycle can be created, this information is also extracted by other departments so they can plan their renewal programmes.

3 The post holders are responsible for the collating and monitoring staff and operative’s sickness records by preparing and sending any relevant information to Human Resources e.g. Sickness and Self Certification Forms, Doctors Notes and Back to Work Interviews. The post holders create spreadsheets to monitor individual sickness records to be used by management for Occupational Health Referrals. At the beginning of each financial year the post holders are responsible for calculating Annual Leave, producing leave cards and keeping an up to date log of any leave or sickness taken throughout the year to maintain an audit trail. Operatives leave or sickness must also be input on to each individual’s diary on the Housing Database System to aid the Repairs by Appointment System. It is the post holder’s responsibility to collate and input overtime hours on to a spreadsheet which is then uploaded onto the pay Timetrent system for payroll. Appraisals and courses attended are input onto the Training Database System to ensure that future training needs are met and that specialist trades qualifications are kept up to date.

4 The post holders are the main point of call for Fleet Services in Housing Asset Management. A report is received each week by the post holders and it is their duty to liaise with the operatives to ensure that vehicles are delivered to the Fleet Workshop in time to carry out the Safety Inspections and MOT’s as required by law. Collate all Driver Vehicle Check and Defect sheets and Vehicle Log sheets on a daily basis and maintain a report in accordance with VOSA regulations. Create a spreadsheet and submit to managers to advise of any none compliance. Ensure vehicle Tax Discs and replacement Fuel Cards are collected and signed for by the operatives.

5 It is the post holder’s responsibility to order and maintain stock levels of all legally required forms and documents for all staff e.g. Driver Vehicle Check and Defect Books, No Access Books, Stores Requisition Books. Keep to an annual budget of £14000 for stationery and equipment; produce statistical monthly reports for Managers to monitor this. The post holders are required to maintain strong relations with external suppliers to ensure that the best quality, price and service are obtained for the Directorate.

6 Respond to all complaints received from tenants and councillors regarding Housing Repairs by phone or correspondence in accordance with the Councils guidelines and time scales. Liaise daily with tenants, elected members and housing personnel to diplomatically resolve housing repair complaints, thus promoting a first class customer care service throughout the directorate.

7 The post holders are responsible for logging all incoming mail and distribute to all sections within the County Offices Building. Ensure all cash and cheques received are dealt with in accordance with audit guidelines. The post holders are responsible for the collection of outgoing mail and ensuring that it is priced correctly through the Franking Machine. The post holders are solely responsible for the maintenance of the Franking Machine and ensuring that each department receives their balance of postage used each month.

8 The post holders are responsible for the front line service of reception at the County Offices Building. Respond to all enquiries from the general public providing relevant information and advice for all Directorates throughout the Council. Dealing with external clients and visitors and ensure that the Council’s Visitors Procedure is adhered to. Must be polite and informative at all times and be able to remain calm in difficult circumstances, thus promoting good customer care in-line with Flintshire County Council Customer Care policy.

9 The post holders maintain a petty cash impressed records. Ensuring Audit requirements are adhered to at all times. This involves reconciliation of petty cash records on a weekly basis and ensuring receipts are obtained and authorisation given by managers. When petty cash float falls below an agreed level, a cheque is completed and submitted to the bank thus enabling the float to be replenished.

10 Process tenants insurance application forms, answer various queries on Tenants Insurance Scheme, issuing claim forms. Update records to produce accurate documentation, provide statistical information for senior managers as and when required. Prepare and process quarterly payments of premiums for signature. Liaise with Senior Managers and External Insurance providers to review annual premiums and claims, assisting in the negotiation of the Terms of Contract of the scheme, ensuring Tenants and ourselves are obtaining Best Value.

Job Features

Job CategoryAdmin / Clerical

Job Category : Sec / AdminLocation : County Hall, Raikes Lane, Mold CH7 6NB – Phase 3, Flintshire County CouncilHours Per Week : 37.00Start Date : Immediate startStart Time : 09:00End Time : 17:…

Contract, Full Time
Taunton, Somerset
Posted 4 months ago


Job Category : Admin & Clerical
Location : County Hall, Somerset Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 08:30
End Time : 17:00
Salary: £12.38

The postholder will be required to manage transport requirement for the Sedgemoor Area, for any Health related transport. This requires excellent attention to detail, the ability to prioritise and communicate with various different transport providers and requesters. Transport is managed by either tendering via our tendering software, utilising volunteer drivers or our own in house fleet, or working with approved taxi providers for short notice bookings.

Working Arrangements – can work from home, however will be required to attend County Hall occasionally for training and line management meetings, (these take place every six weeks).

Key Qualities – candidates must have excellent attention to detail and maintain a high level of accuracy when entering Transport Requests. The post holder should also be confident using IT systems, including Microsoft WORD, Excel and Outlook. Excellent verbal and written communication is required for this role.

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & ClericalLocation : County Hall, Somerset CouncilHours Per Week : 37.00Start Date : Immediate startStart Time : 08:30End Time : 17:00Salary: £12.38 The postholder will be re…