Job Board

Job Category: Admin & Clerical
Location: Midland House, Plymouth City Council
Hours Per Week: 20.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:00
Salary: £10.19

Candidates will need to be willing to work in a customer facing environment as this role will be based on a reception as well as completing business support tasks.
• Experience of using Microsoft Software Packages e.g. Word, Excel, Outlook.
• Experience of giving information and signposting customers in a tactful and professional manner face to face, over the phone, online and in writing.
• Experience of providing an effective and efficient business support service to customers.
• Administrative experience with an understanding of office procedures.
• Experience of prioritising own workload to ensure deadlines are met.
• Experience of maintaining documents, records and data e.g. financial records, customer records or accounts.

Job Category: Admin / Clerical
Location: Hackney Service Centre, Hackney Council
Hours Per Week: 36.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:00
Salary: £16.01

Information Officer

Based within the Multi Agency Safeguarding Hub (MASH), you will be part of the single ‘front door’ for Children and Families Services, supporting the provision of an effective safeguarding response to professionals and members of the public who are concerned about a child’s welfare and/or requesting services to meet identified needs.

The post holder will provide robust scrutiny of information held on a range of IT systems, assisting in the timely and efficient processing of referrals, decisions and actions. The post will play a key role in supporting the development of the service and contributing to the overall effectiveness of referral and support mechanisms for services to children in Hackney.

The post holder will carry out a number of key administrative duties vital to the efficient running of the service. Using your skills to prioritise and organise, you will support MASH in the delivery of its objectives and play a key role in the identification and sharing of information to support the management of risk.

Successful candidates will be:
Able to work flexibly, both individually and as part of a team.
Experienced in providing and managing information and dealing with phones calls to the CFS from partner agencies and community.
Able to collate and progress accurate information and to understand demands of the “front door” in CFS.
Able to present complex information in a timely manner and in a variety of formats including Google documents, sheets and Google slides.
Able to communicate confidently, effectively and assertively with people at all levels, verbally and in writing.
Able to manage a variety of demanding tasks simultaneously to achieve deadlines and targets.

Job Category: Administration
Location: County Hall, West Sussex County Council
Hours Per Week: 37.00
Start Date: Immediate start
Start Time: 09:00
End Time: 17:30
Salary: £10.60

Pay – Grade 5 – £11.59 Per Hour
Location – Chichester
Working arrangements: Mix of home and office – 1 day per week in office

Job description:

You will be working closely with senior managers who are responsible for delivering social care services to a range of adult customers across West Sussex.
The work will be fast paced and varied, with unpredictable demands. You will be exposed to confidential and highly sensitive information and will be expected to work within relevant legislative and policy frameworks.
The work environment is friendly and supportive and the post holder will be a valued and integral part of the team, as they deliver services to the vulnerable customers and implement improvement programmes.

What you’ll need to succeed:

You’ll need to be able to work independently, confidently, flexibly and in close partnership with others, both externally and in the Directorate and wider organisation. You’ll need to be able to balance priorities and deadlines as well as responding to / redirecting enquiries, using your initiative to deal with unexpected problems and situations.
You’ll need excellent Word and Excel skills, and the ability to concentrate over long periods of time to take accurate and comprehensive notes during meetings on complex and sensitive subjects.
You’ll need to be able to travel independently around the county to attend meetings. You must be willing to work as part of a team and have a good sense of humour.

Job Category : Administration
Location : Arun West Family Hub, West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £ 11.18 per hour

Job details
Grade: Grade 4 Pay Rate – £11.18 Per Hour
Directorate Group: Children, Young People & Learning
Location: Working from the Arun West Family Hub, Laburnum Grove, Bersted, Bognor Regis, PO22 9HT.
Working arrangements: Full time preferred 9 – 5 Monday to Friday, however part time candidates will be considered. Please note the hours applicants can work if applying for part time. The post will require the candidates to be fully present in the hubs, there is no remote working.

About the job
As a Hub Support Assistant, you’ll play a key role in ensuring our full-time family hubs are safe, welcoming and accessible for families, children and young people.
You’ll work as part of a dedicated team within both our family hubs and local communities, providing information, advice and guidance around a range of issues to families, children and young people aged 0-25. A key aspect of the role will be providing practical support to families experiencing crisis, including organising food parcels.

Helping to provide a safe and welcoming space for young people through the Find It Out (FIO) offer is essential. You’ll be able to speak confidently with young people, understand their needs and be able to help them access appropriate
support.

• Enhanced DBS check is a requirement of this post

Required experience and skills
(These will be used as the shortlisting criteria)
Key Skills

1. Good communication, customer service and interpersonal skills in order to interact effectively with the general public and act as a point of information /advice / guidance where appropriate.
2. Good interpersonal skills with the ability to confidently work with children, young people and families e.g. dealing with complex queries and family issues, responding appropriately to challenging behaviour such as aggressive
   or distressed individuals.
3. Ability to work as part of a team completing shared tasks in order to deliver a service to others.
4. Ability to meet set deadlines and to understand when problems need to be referred upwards, e.g. in responding to complaints promptly for a quick accurate solution.
5. Analytical and judgement skills in order to effectively assist with customer queries.
6. Proficient IT skills, using Microsoft Office Suite, in order to be able to use the Service computerised databases, photocopiers, scanners and the internet.

Qualifications and/or experience:

• 4 GCSEs with A-C (9-4) passes including Maths and English, or equivalent qualification or experience demonstrating that level of numeracy and literacy.
• An IT qualification or equivalent experience demonstrating good working knowledge of IT systems / procedures.
• Level 3 Information, Advice and Guidance qualification – Desirable
• Experience of dealing with the public and providing excellent customer service, including providing specialist information, advice and guidance.
• Experience of team working.
• Experience in the delivery of child or family support services in the statutory or non-statutory sector – Desirable
• Valid and full driving licence and access to a vehicle / ability to travel around the county independently – Desirable

Job Category : Admin & Clerical
Location : Badminton Road Council Offices, South Gloucestershire Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:45
End Time : 17:00
Salary: £10.62

Support provided for the new ISEND Business Support Team and working towards the DSG Safety Value Theme 1-6 project
The ISEND Theme 1-6 tasks and panel meetings will not be completed within statutory timescales. This is crucial to the business support provision.
Expenditure necessary to allow services to continue operating without significant reductions in service levels.
This post has was previously advertised as a LTC but we have struggled to recruit since January 2022.

Essential
1, 2 You will hold a minimum qualification of 3 grade C’s at GCSE (or equivalent qualification) including English and Maths or you will hold equivalent relevant experience within a similar role in administration.
4 Ability to communicate effectively to service users, professionals and partnership agencies using a variety of media i.e. email, phone, face to face etc.
5 IT knowledge and its practical application, including experience of using Microsoft Office
(Outlook, Word, Excel, PowerPoint) and maintaining computerised record systems
5, 7 Have experience in using databases, including running standard reports, analysing data and presenting findings

Job Category : Construction Trades & Operatives
Location : City of Cardiff Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £10.39

Job Specific Requirements

1. To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken.
2. To listen patiently, to empathise with the customer’s situation and convey a genuine desire to help and support.
3. To work with colleagues within the Contact Centre and other service areas to ensure the highest levels of first time call resolution and customer satisfaction.
4. To work with current and emerging technology to enhance customer contact services.
5. To ensure continuous improvement, initiating, facilitating and responding to change in a positive manner.
   Education & Training
   A sound working knowledge of using software within a MS Windows (or similar) environment.

Experience / Knowledge
Keyboard skills demonstrating speed and accuracy whilst in a MS Windows (or similar) environment.

Job Category : Administration
Client : West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Pay – Grade 6 – £12.02 Per Hour
Location – Chichester
Working arrangements – Mix of home and office – 1 day in the office and 4 days from home ( candidates can choose to spend more time in office if wish ) There may occasionally be ad hoc additional meetings requiring colleagues to come into the office.

Job description :
We are committed to ensuring continuous improvement in the quality of care for our customers and our expectations of the health and social care market which deliver those services are high.
Working as part of a team this role will play a key part in delivering that commitment, working in partnership with customers, Providers, other departments in WSCC and external organisations.
The key purpose of this team will be:

1. To be responsible for the provider monitoring cycle with initially a primary focus on domiciliary care providers
2. Support and assist with responses to provider concerns/failure with a focus on improvement and development in quality. This may include other types of contracted providers (e.g. residential care providers).
3. Support development of clear processes and responsibilities enabling effective coordination and response to performance related information within AS Operations, Safeguarding and Contract colleagues in the H&SC Commissioning teams. Supported by Team Manager and the broader team, you will identify performance issues, agree performance improvement plans and use your knowledge of the contracts performance framework to improve the quality of delivery for customers. This will include both onsite and desktop performance checks as part of the monitoring cycle. In addition this will require close working relationships with your colleagues in Adult Services Operations, Health and Social Care Commissioning and Contracts teams and Adults Safeguarding.
   The Provider Monitoring & Support team will have a countywide remit and some travelling will be required. This team will form part of the Adults Social Care Quality and Improvement team.
   Experience
   Experience of collation and management of data and production of management reports.

Experience of using information systems and reporting tools.

Experience of analysing and interpreting data and producing conclusions and recommendations.

Experience of resolving customer care issues.

Job Category : Admin / Clerical

Location : Runnymede Borough Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £9.23

This purpose of this role is to roll out new monitors and docking stations across the council. It will involve unpacking monitors and gas arms. Asset tagging. Rolling out to users across the council following a clear checklist for implementation.

Job Category : Admin & Clerical
Location : Isle of Wight Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:30
End Time : 17:00
Salary: £10.14

2 x admin workers required for filing exercise

This is initially for 1 month only

Job Category : Social Care – Unqualified
Location : Claverings Industrial Estate, Enfield Council
Hours Per Week : 35.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £14.81

The placement is for a 35hr per week assistant Enablement Manager. The placement will work within our Quality Assurance Pathway and be responsible for dealing with customer complaints and concerns, along with auditing clients care plan and files which include Medication audits of Compliance in line with policy, support plan audits to ensure they meet the needs of the customer and outcome focussed, along with risk assessments and case notes. All working in line with CQC KLOE. so an attention to detail is important, and an understanding of the CQC KLOE. the candidate will be required to supervise staff and provide collated data reports to the CQC registered manager, identifying trends. working Monday to Friday generally 9-5pm with a level of flexibility to work different hours if an emergency situation occurs.

Job Category: Admin / Clerical
Location: ALEXANDRA HOUSE, London Borough of Haringey
Hours Per Week: 36.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:15
Salary: £160.19

Job Description:

1.To be responsible for providing administrative/clerical and financial support to the Education Capital Programme Team and wider Major Projects Capital Delivery Team including, but not limited to:
a. Monitoring and updating programme management documents, including any Audits
b. Data collection and analysis for programme monitoring and reporting
c. Provision of secretariat support i.e. circulating agendas, taking minutes of Steering

Group meetings, Core Group meetings, general meetings and site visits and following up actions:
d. Preparing presentations including PowerPoint and report images and data.
e. Filing and managing electronic records
f. Updating Capital Programme risks, issues and actions logs

2.To assist with Member Enquiries and Freedom of Information requests as and when necessary and to compile a database of queries and responses.

3.To assist the Programme Manager and team in programme related financial/budget management tasks. Interrogating SAP and cashflow forecasts with Project Managers.

4.Supporting the wider Major Projects Team project managers and wider technical procurement officers with the procurement process of external resource and services invitation to tender (ITT including undertaking the uploading, downloading of tender information and proactive coordination of receipt and response to any queries via various electronic procurement portals including Haringey procurement and contract system (HPCS) and Haringey Dynamic purchasing system (DPS).

5.Supporting a regular audit of key files and documentation across projects at all stages within the Major Projects Team (including those in defect stage), and following up with Project Managers to close gaps and ensure relevant approvals are complete / captured. Escalating any issues with the Project Support Office Lead as needed.

6.To co-ordinate, manage school liaison, including collection of data and arranging site meetings and walkabouts

7.To manage electronic data to ensure that information is organised, easily accessible and to ensure effective configuration management.

8.To assist the Programme management team and with the quality assurance of building data to be electronically held and referenced.

9.To assist the Programme management team with the research, collation and reporting of high quality programme KPI reports.

10.To provide a customer focused service to all Capital Delivery Team contacts and clients including schools, staff, Councillors, representatives of partner organisations and employees of the Council.

11.To be an effective and active member of the wider team ensuring cover and mutual support when necessary.

12.Provide a proactive customer oriented approach to communication and consultation with all stakeholders at all levels.

13.To be responsive to the needs of the Programme Management Team and be willing to work at occasional out of hours events such as publicity or consultation events as required.

Job Category : Admin & Clerical
Location : Barry Police Station, Vale of Glamorgan Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:30
End Time : 17:00
Salary: £11.70

We require an enthusiastic and motivated individual to join the Community Safety Team. This role is an exciting opportunity to join a creative and dynamic team to develop community cohesion across the Vale of Glamorgan. As well as being the single point of contact for cohesion for community members the post holder will influence policy and strategies to ensure that cohesion is effectively embedded throughout the Vale.
Job Specific

1. To support the development of a programme of activities to promote social integration between different communities in Vale of Glamorgan, with the Community Safety Manager and key stakeholders.
2. To support the delivery and regular review of a Citizen Engagement Strategy
3. To engage local services, schools and communities to meet the key outcomes as detailed in the Citizen Engagement Strategy.
4. To assist in the development and co-ordination of activities to promote cohesion in Cardiff, with a focus on supporting social contact between new and established, intergenerational and geographic communities.
5. Co-ordinate and deliver group sessions for Vale of Glamorgan residents on themed topics to help promote understanding and positive relationships between different groups in the local authority area.
6. To work within a multi-agency framework, communicating effectively with colleagues, other professionals and clients ensuring there is a co-ordinated response to supporting communities. This may include attending conferences and strategy meetings and writing any required reports.
7. To adhere to monitoring and performance requirements complying with systems in place to record data and outcomes.
8. Adhere to both service and Council policies and procedures regarding working practices and service delivery. This will include safeguarding children and vulnerable adults, health and safety, data protection/confidentiality and our code of conduct.
9. Any other responsibilities allocated which are appropriate to the grade of the post.

Job Category : Sec / Admin
Location :Cunard Building Water Street Pier Head Liverpool L2 2BS, Liverpool City Council
Hours Per Week : 35.00
Start Date :I mmediate Start
Start Time : 09:00
End Time : 17:00
Salary: £13.42

The post is for the recruitment of a high level, high quality, confidential PA for the Assistant Directors. A highly experienced person who can hit the ground running is required for this role. All candidates must be highly experienced. Minimum of five years experience as a personal assistant at assistant director level. Although the initial order is for 3 weeks the placement will be extended for a further 3 months.
Key requirements are:
Significant experience of providing the full range of administration and secretarial /personal assistant duties direct to a Director/Assistant Director
Significant experience of working with Microsoft Office systems (Word, Excel, outlook etc.)
Experience of decision making processes within the public sector
Effective communication with professionals and internal/external customers
at all levels and in writing, email or face to face
Experience of successfully servicing of meetings
Experience of financial administration
Ability to demonstrate a high level of initiative and to anticipate the needs of the Assistant Directors in scheduling and providing all paper/information needs for their daily appointments.
Excellent organisational skills with the ability to respond to multi-tasks and prioritise workload with minimum supervision.
Ability to exercise independent judgement and initiative in relation to managing your own workload and to resolve problems as they arise alongside significant skills in long term diary management and identifying potential challenges at the earliest opportunity.
Excellent verbal and written communication skills at all levels and with the ability to influence and negotiate as appropriate.

Job Category : Admin & Clerical
Location : Bracknell Forest Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £165.00 per day

To provide additional capacity within Children’s Social Care to assist Recruiting Managers with all elements of recruitment. Be the first point of contact for recruitment and resourcing enquiries and advice from Recruiting Managers (Team Managers and Heads of Service) within Children’s Social Care (CSC). ·
We are looking for someone who is enthusiastic and enjoys working with people, to provide a flexible and fully coordinated resourcing support to Children’s Social Care under the direction of Leadership Team, working with members of the HR Team. ·
Managing the end-to-end process of recruitment from the point of resignation and permission to recruit (for the budget holder) to start date for the candidate. · Advertise roles promptly, respond to applications promptly and personally, set up shortlisting for the Recruiting Manager of any applications that meet the essential criteria and deal with those that do not. Set up interviews in a timely way and ensure that HR progress contracts swiftly once an offer is agreed. · Ensure that start dates are distributed, so that meet and greet/induction etc is effective from day 1. ·
Manage iWork’s and Matrix as necessary. · Support and contribute to a range of resourcing campaigns and initiatives which will support the teams to resource and secure skills and talent in line with the council’s resourcing strategy.
· Be creative in advertising. · Work in partnership with the Communications Team developing new campaigns as required.
· Maintain and produce relevant resourcing, recruitment and agency data as required. · Contribute to the overall reduction in reliance on agency and the development of a permanent and diverse workforce.
· Keep live information on vacancies and those recruited to, not yet started. · Supporting the regional MOU work.
Competence Summary
Experience of working in a fast-paced recruitment and or resourcing environment.

Experience of Microsoft packages including Word, Excel, Power Point.

Excellent customer service skills and good organisational skills and the ability to prioritise to meet deadlines.

Accuracy and attention to detail.

Ability to use own initiative and work daily without supervision.

Tenaciousness, empathy and compassion.

Job Category : Admin & Clerical
Location : Ballard House, West Hoe Road, Plymouth City Council
Hours Per Week : 22.50
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £10.19

Job Category : Administration
Location : County Hall, West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £10.60

Pay – Grade 5
Location – Chichester
Working arrangements – Mix of home and office – 1 day per week in office

Job description –
You will be working closely with senior managers who are responsible for delivering social care services to a range of adult customers across West Sussex.
The work will be fast paced and varied, with unpredictable demands. You will be exposed to confidential and highly sensitive information and will be expected to work within relevant legislative and policy frameworks.
The work environment is friendly and supportive and the post holder will be a valued and integral part of the team, as they deliver services to the vulnerable customers and implement improvement programmes.
What you’ll need to succeed
You’ll need to be able to work independently, confidently, flexibly and in close partnership with others, both externally and in the Directorate and wider organisation. You’ll need to be able to balance priorities and deadlines as well as responding to / redirecting enquiries, using your initiative to deal with unexpected problems and situations.
You’ll need excellent Word and Excel skills, and the ability to concentrate over long periods of time to take accurate and comprehensive notes during meetings on complex and sensitive subjects.
You’ll need to be able to travel independently around the county to attend meetings. You must be willing to work as part of a team and have a good sense of humour.

Job Category : Administration
Location : County Hall, West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Candidate’s Pay Rate: £10.13 to £11.43 per hour

Please note these roles require a mix of home and office working. We have vacancies at Chichester, Horsham, Crawley and Worthing. Crawley and Worthing have part time vacancies as well as full time. Crawley – 26.5 hours per week, Worthing – 4 full days.
Candidates may be invited to complete 4 admin tests as a 2nd stage to our interview process.
The 4 tests are a Word document, Speed Typing, Excel & Note Taking (in that order).
Essential Skills
Good understanding of data management, including collection and processing.

Relevant theoretical or organisational knowledge of systems, procedures and policies associated with operating an administrative service.

Good knowledge of a wide and varied range of ICT software.

Experience of working within administrative office systems/practices and providing effective flexible administrative support to various service areas.
Demonstrable evidence of organising and handling data sets, of turning data into information and providing administrative output i.e. Word, Excel etc.
Ability to take electronic notes in meetings.
Good at organising day to day workload in order to follow/meet a given brief.
Experience and confidence in dealing with people and the ability to establish credibility at all levels of the organisation.

Job Category : Admin & Clerical
Location : Taylor Maxwell House, Plymouth City Council
Hours Per Week : 22.50
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £10.19

Job Category : Sec / Admin
Location : East Locality, Hull City Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:30
End Time : 17:00
Salary: £9.62

PURPOSE:
Service Support staff underpin service delivery by providing effective customer focussed administrative support. This includes arranging meetings and panels, minute taking, basic financial transactions and monitoring, maintaining databases / data entry, acting as the link between customer access channels and the delivery of services through the scheduling of requests for service, elements of interaction with customers, stakeholders, partners and members, and other general administrative functions.

This role also includes the shared day to day operation systems administration on the service side for Waste, Highway Operations, Passenger Transport, Street Cleansing andGrounds Maintenance IT Systems together with the in-field technology.

The post holder will provide effective, efficient and customer focussed support services to designated Service Teams and Service Managers ensuring compliance with procedures and practices to support the delivery efficient front line services. The post holder will also provide support to the Team as required.
Qualifications:
NVQ level 2 or equivalent qualification, skills and experience.

Relevant Experience:
Experience of working in an office / administration environment
Experience of the service area and services provided within which this post will be providing support services.
Experience of delivering services ensuring excellent customer experiences.

Job Title : Service Support Officer
Job Category : Sec / Admin
Location : Kenworthy House, Hull City Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:30
End Time : 17:00
Salary: £10.19
Enhanced DBS required for this role

PURPOSE:
Service Support staff underpin service delivery by providing effective customer focussed administrative support. This includes arranging meetings and panels, minute taking, basic financial transactions and monitoring, maintaining databases / data entry, acting as the link between customer access channels and the delivery of services through the scheduling of requests for service, elements of interaction with customers, stakeholders, partners and members, and other general administrative functions.

This role also includes the shared day to day operation systems administration on the service side for Waste, Highway Operations, Passenger Transport, Street Cleansing andGrounds Maintenance IT Systems together with the in-field technology.

The post holder will provide effective, efficient and customer focussed support services to designated Service Teams and Service Managers ensuring compliance with procedures and practices to support the delivery efficient front line services. The post holder will also provide support to the Team as required.
Qualifications:
NVQ level 2 or equivalent qualification, skills and experience.

Relevant Experience:
Experience of working in an office / administration environment
Experience of the service area and services provided within which this post will be providing support services.
Experience of delivering services ensuring excellent customer experiences.