Clear Results

Job Category : Administration

Location : West Sussex County Council          

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

£11.59 per hour.

Required experience and skills

(These will be used as the shortlisting criteria)

Key Skills:

1. Good communication skills for answering telephone, email and face-to-face

queries effectively, communicating with staff and customers.

2. Clear and effective written communication skills to produce accurate meeting

minutes, write non-standard correspondence and reports, present data and

financial information, and to write and respond to emails appropriately.

3. Good numeracy skills in order to work with figures and data to make sound

and accurate financial calculations and data collection, working methodically.

4. Good analytical and problem-solving skills to analyse specialist information

and draw practical conclusions and appropriate actions with an understanding

of relevant policies and procedures.

5. Ability to identify the most efficient and effective ways of working, embrace

change and adapt to changing situations and new ways of working positively

and effectively, including the ability to learn new systems and processes.

6. Excellent IT skills enabling effective daily use of office applications such as

Microsoft Outlook, Teams, Word and Excel.

Qualifications and/or experience:

• 4 GCSEs with A-C / 4-9 passes including Maths and English, or equivalent

qualification or experience demonstrating that level of numeracy and literacy.

• Relevant technical knowledge of procedures and practices associated with

delivering an administrative service.

• Sound and accurate overall IT knowledge and experience in using Microsoft

Office including Word, Excel and Teams.

• Experience of working in an office environment.

• Some knowledge and technical skills in the use of major computerised

systems (for example, SAP or Mosaic) – Desirable

Key responsibilities

Communicates with and develops good working relationships with relevant

managers and colleagues in order to deliver an effective service.

Delivers timely and efficient specialist administrative support to a team or across

teams with an awareness of team requirements and priorities.                       

Job Description & Person Specification

Prioritises own day to day work, working with colleagues to deliver objectives

and a customer focussed service.

Produces accurate, factually and grammatically correct meeting notes and

reports.

Updates and maintains relevant computerised and manual records relating to the

service appropriately and accurately.

Follows procedures and processes in order to respond independently to day-to-

day telephone, email and written queries including using initiative to resolve

unexpected problems where necessary.

Refers complex or technical queries, and those unrelated to the service

appropriately, working under guidance on unusual or difficult problems.

Appropriate and careful daily handling of confidential and sometimes sensitive or

personal financial or other related information relating to the service.

Responsibility for processing and / or raising Purchase Orders and invoicing.

Job Features

Job CategoryAdmin / Clerical

Job Category : Administration Location : West Sussex County Council           Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 09…

Contract, Full Time
London, Southwark
Posted 9 months ago

Job Category : Admin & Clerical

Location : Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £14.93

The post is experimental in that data cleaning tasks will be carried out to see if the function of an IT application improves. If the functionality of the application does not improve the post will terminate.

The post is limited to a maximum of 12 weeks, but maybe much shorter depending upon the impact of the work.

The work involved is repetitive, requires accuracy and an understanding of aim of the project. The post is well suited to someone returning to work, because of the uncertain length of the contract. The successful candidate will demonstrate an ability to understand complex instructions and work methodically.

JOB CONTEXT / REPORTING to :

  1. The post is located in the Planning Division which is part of the Environment Neighbourhoods and Growth Department of Southwark Council.
  2. Southwark is a central London borough which is changing rapidly being at the centre of a dynamic world city. The council is committed to ensuring all share the benefits of development and is promoting major changes in many parts of the borough to tackle problems of multiple deprivation, increase opportunity and promote sustainable development.
  3. The Planning Division works with all parts of the council to deliver more and better housing, schools, parks and many other facilities to meet the borough’s needs, promote economic development and life chances and improve the quality of life generally and promote equality and  excellence.
  4. The planning service provides the statutory and strategic context for this development through the preparation of planning policy and guidance, development management and building control services, and planning enforcement CIL and s106 service.
  5. This post involves improving the records held in respect of CIL and s106 cases.

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & Clerical Location : Southwark Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Salary: £14.93 The post is experimental i…

Contract, Full Time
London, Southwark
Posted 9 months ago

Job Category : Admin & Clerical

Location : Southwark Council             

Hours Per Week : 36.20

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £26.04

Significant experience working to lead the SEND team in a local authority. Strong experience budget management and solution focused practice.

Responsibilities

  1. To effectively manage two direct reports (2 SEHCP Coordinators, the SEND Tribunal Caseworker and the 0-5 EHCP Coordinator) and the overall casework team ensuring that staff are motivated and supported in all casework processes for the old and new  legislation, that this runs smoothly, statutory timescales are met and service delivery to all clients is of the highest standard and meets both quality outcomes and statutory targets and to promote excellence in practice using evidenced based methods. 
  2. To ensure the use of key working principles in helping parents, carers, young people and professionals navigate the EHCP assessment and plan process, are embedded within the team and to ensure the wishes of children and families are incorporated.
  3. Management responsibility for ensuring that the casework of the team is carried out in line with departmental expectations and national statutory timescales/duties (including updating CAPITA 1, IDOX and sending all appropriate standard letters) and maintain accurate and comprehensive pupil records on paper/electronic systems. To provide data reports to Head of SEND as required.
  4. Preparation of SEND appeals including advocacy at SEND Tribunals.
  5. Resolving disputes regarding SEN provision with parents and schools without the need for a full SEND appeal, thereby reducing unnecessary costs.
  6. Supporting the casework team to be able to identify contentious issues and seek advice early so that issues can be resolved without the need for legal redress.
  7. To develop and maintain systems and working practices for the management of all complaints, members and MP enquiries.
  8. To ensure that all responses are drafted within the required timescale.
  9. To assist case officers in compiling responses.
  10. To support senior staff within the team with complex casework at any stage of the SEN statement/EHCP process. For example in meeting parents, attending complex transfer meetings, review meetings and Team Around the Child Meetings. This may include helping staff populate sections of the EHCP and coproduction of EHCPs for new cases/transfers and to lead on the development and management of plans. To also deputise for the Assistant Director SEND as and when required at meetings, to cover leave and so on.
  11. To manage the overall placement of pupils with SEND in Southwark for children and young people aged 0-14 with EHCPs and to assist SEHCP Coordinators in the placement of pupils when difficulties arise.
  12. To manage the phase transfer of pupils with EHCPs who are Southwark residents.

Knowledge, including educational qualifications:

Good general standard of Education (GCSE or equivalent passes in English and Maths and 5 GCSEs or equivalent overall grades A*-C). 

Education to NVQ level 4/5/A level 

Knowledge of the relevant legislation (Children and Families Act 2014, 0-25 SEND Code of Practice)

Knowledge of applying the principles of equal opportunities in the implementation of practice, in order to address equality and diversity issues.

Knowledge and understanding of current issues in education for children and adults with complex needs, including safeguarding.

Experience:

Experience of establishing effective working relationships with parents/carers and other professionals, including representatives from partner agencies.

Experience of commissioning services to meet service users need and achieve best value. 

To have a minimum 5 years experience working in a multi-agency setting at a senior level. 

At least 2 years experience of staff and resources management.

Aptitudes, Skills & Competencies:

Excellent written and oral communication skills. Ability to communicate with a wide variety of individuals using all available IT.

Excellent organisational/administration skills, including the capacity to manage competing demands and meet deadlines within timescales

Ability to work without constant supervision, to work independently and as part of a team and under pressure.

Decision making and problem solving skills –finding innovative ways to solve problems/demonstrating flexibility

Full commitment to service delivery/development in SEND being open to feedback from service users to shape the team in providing excellent practice.

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & Clerical Location : Southwark Council              Hours Per Week : 36.20 Start Date : Immediate Start …

Contract, Full Time
Hillingdon, London
Posted 9 months ago

Job Category : Admin / Clerical

Location : London Borough of Hillingdon

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 08:30

End Time : 16:15

Salary: £11.50

The role of the Family engagement officer is to: 

To engage families at the point of entry to the service by providing an environment where families feel welcome and supported, and to forge strong working relationships with the families.  

To manage the reception area, greeting all visitors warmly and ensuring it remains a welcoming, clean and pleasant environment and ensuring that safety checks and procedures are implemented and advised to visitors to the centre. 

To establish and maintain good relationships with all site users, parents/carers and visitors and to enhance community development. 

To manage enquiries to the children’s centre by telephone, email and face to face contact from parents, professionals, voluntary organisations, statutory agencies and the general public.

Job Features

Job CategoryAdmin / Clerical, Admin & Clerical Jobs

Job Category : Admin / Clerical Location : London Borough of Hillingdon Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 08:30 End Time : 16:15 Salary: £11.50 The role of the Fam…

Contract, Full Time
Halton, Chesire
Posted 9 months ago

Job Category : Sec / Admin

Location : Halton Borough Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £10.42

  1. Responsible for data entry onto service specific IT systems
  • Provision of  administrative support to customers of the shared service when preparing for audits and inspections
  • Creation  and assistance in the maintenance of  manual and computerised filing systems to enable up to date and accurate information to be retained and retrieved
  • Assistance  in the administration of financial transactions including placing orders, goods receipting and dealing with enquiries
  • Responsible for the efficient organisation of internal, external and multi-agency meetings including arranging meetings, preparing and sending out agendas, booking rooms, attending and taking minutes of meetings, distributing minutes and following up on actions as appropriate
  • Respond to with service specific enquiries, assess the urgency of enquiries and handle appropriately
  • Provision of a word processing service including typing letters, short reports, presentations, client notes etc
  • Responsible for updating and monitoring Council’s Record of employee lone working

Provision of  general administrative support as and when required including filing and photocopying

Education and Qualifications:

Educated to GCSE standard or equivalent and ideally should have 5 passes at grade C or above including English and Maths

Experience:     

Experience of managing administrative and information systems

Thorough knowledge, use and experience of IT packages including Microsoft Office

Experience of meeting administration including taking minutes and organising meetings using Microsoft Outlook          

Experience of using bespoke software systems within Local Government

Experience of setting up and modifying administrative and information systems

Experience of using Agresso

Job Features

Job CategoryAdmin / Clerical

Job Category : Sec / Admin Location : Halton Borough Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:30 Salary: £10.42 Responsible for data entr…

Contract, Full Time
Crawley, West Sussex
Posted 9 months ago

Job Category : Administration

Location : Crawley Library West Sussex County Council

Hours Per Week :  37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £11.59

Pay – Grade 5

 Location – Crawley Library 

Working arrangements – Monday – Friday 37 hours per week Office based 

Job description : Reporting to a Team Leader, you will provide a customer focused and efficient administrative service, prioritising your daily tasks in accordance with team requirements and service objectives. You will be responsible for delivering a range of administrative tasks to a high standard of quality within agreed timescales. These are likely to include such tasks as note taking at complex (often sensitive and / or confidential) meetings, arranging large scale events and meetings, co-ordinating statutory panels, collating and presenting information in a clear format, preparing reports and agendas, producing accurate meeting minutes and spreadsheets, and updating council IT systems in order to support service delivery. You may be asked to work at a designated office, provide support remotely or work flexibly across WSCC office hubs, dependent on service needs. You’ll need to be able to demonstrate personal resilience, integrity and professionalism when participating in sensitive, potentially disturbing or highly confidential meetings or processes.

 

 

 

 

Key Skills:

  1. Good communication skills for answering telephone, email and face-to-face queries effectively, communicating with staff and customers.
  2. Clear and effective written communication skills to produce accurate meeting minutes, write non-standard correspondence and reports, present data and financial information, and to write and respond to emails appropriately.
  3. Good numeracy skills in order to work with figures and data to make sound and accuratefinancial calculations and data collection, working methodically.
  4. Good analytical and problem-solving skills to analyse specialist information and draw practicalconclusions and appropriate actions with an understanding of relevant policies and procedures.
  5. Ability to identify the most efficient and effective ways of working, embrace change and adapt tochanging situations and new ways of working positively and effectively, including the ability to learn new systems and processes.
  6. Excellent IT skills enabling effective daily use of office applications such as Microsoft Outlook, Teams, Word and Excel

Qualifications and/or experience:

  • 4 GCSEs with A-C / 4-9 passes including Maths and English, or equivalent qualification orexperience demonstrating that level of numeracy and literacy.
    • Relevant technical knowledge of procedures and practices associated with delivering an administrative service.
    • Sound and accurate overall IT knowledge and experience in using Microsoft Office including Word, Excel and Teams.
    • Experience of working in an office environment.
    • Some knowledge and technical skills in the use of major computerised systems (for example, SAP or Mosaic) – Desirable

Job Features

Job CategoryAdmin / Clerical

Job Category : Administration Location : Crawley Library West Sussex County Council Hours Per Week :  37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:30 Salary: £11…

Contract, Full Time
Lewisham
Posted 9 months ago

Job Category : Driving

Location : Wearside Service Centre, Lewisham Council

Hours Per Week : 20.00

Start Date : Immediate Start

Start Time : 07:30

End Time : 17:30

Salary: £15.41

DBS required

20-25 hours per week / split shift required 5 days a week- not adhoc

7.30 start am/14:30 start pm flexible start and finish times

physically able and training would be provide

To undertake all duties allied to the safety and wellbeing of the customers in our care, using the ancillary equipment to meet the customer specification for Passenger Services, within cost and legal compliance.   

To accept responsibility for the processes of service delivery including health and safety and service led requirements

Job Features

Job CategoryAdmin / Clerical

Job Category : Driving Location : Wearside Service Centre, Lewisham Council Hours Per Week : 20.00 Start Date : Immediate Start Start Time : 07:30 End Time : 17:30 Salary: £15.41 DBS requir…

Contract, Full Time
Newry & Mourne
Posted 9 months ago

Job Category : Admin & Clerical

Location : Newry, Mourne and Down District Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £12.02

Duties and Responsibilities

1. Provide comprehensive administrative and secretarial support to a number of Council Officers on a

daily basis including acting as point of contact for a service or department.

2. Provide seamless confidential business support and administrative cover working cross

departmentally as required within the Business Support Service.

 Provide business support to agreed service standards and standard operating procedures to ensure

the highest standards of work, including effective and efficient turnaround times and work

prioritisation.

4. Process and record applications, system transactions and queries in accordance with approved

operating procedures.

5. Provide an excellent standard of customer service, including reception services and liaison with other

departments of the council, external agencies and members of the public. This will include taking

ownership of customer queries and complaints and following through to completion.

6. Provide advice and information to colleagues and customers on business support processes.

7. Process and maintain a range of data and document management systems, this will include filing,

archiving, retrieval, research, checking for accuracy, transfer of data to other agencies in line with

statutory or service level agreement requirements.

8. Prepare papers and reports actioning recommendations and maintaining follow up and manage

correspondence in accordance with departmental procedures.

9. Process financial transactions, to include recording and receipt of all monies (including credit card

payments), bank lodgements, updating financial records, generating and processing invoices for

authorisation, purchasing goods and/or services, maintaining stock control records, assisting with

financial claims and budget monitoring in accordance with financial regulations and governance.

10. Operate and monitor the Council’s manual and computerised booking/requisition systems in

accordance with approved procedures.

11. Acknowledge correspondence received and draft, issue and respond in accordance with

departmental procedures and agreed timescales.

12. Organise meetings, prepare agendas, service meetings, take minutes, distribute all relevant

documents, action recommendations and maintain follow up as required.              

General

19. Carry out duties in compliance with the Health and Safety at Work Order 1978 (as amended); Acts

of Parliament; Statutory Instruments and Regulations and other legal requirements; and all Council

Policies and Procedures including Dignity at Work, Health and Safety, Attendance and all relevant

Codes of Conduct.

20. Undertake the duties in such a way as to enhance and promote the positive reputation of Newry,

Mourne and Down District Council.

21. Lead by example by behaving at all times in accordance with the Council’s values and promote same

within the organisation and externally.

22. Undertake all aspects of work respecting confidentiality and ensure that personal and/or sensitive

information under the control or access of the postholder is used, stored and maintained in

accordance with relevant data protection legislation.

23. Contribute to Corporate, Departmental and Regional working groups as required.

24. When required, assist in the execution of the Council’s Emergency and Business Continuity Plans.

25. Promote diversity across the organisation and in the Department by adhering to the Council’s Equal

Opportunity policies and procedures and avoiding all forms of discrimination both as an employer and a service provider.

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & Clerical Location : Newry, Mourne and Down District Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Salary: £12.02 Duti…

Contract, Full Time
London, Southwark
Posted 9 months ago

Job Category : Admin & Clerical

Location : 160 Tooley Street, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate start

Start Time : 09:00

End Time : 17:00

Salary: £17.90

The role will be support the delivery of the family hubs and start for life transformation programme

PRINCIPAL ACCOUNTABILITIES 

  1. To maintain confidentiality on all information relating to service users and staff(past and present), ensuring compliance with the Data Protection Act. 
  2. To produce statistical information that supports performance management and operational managerial decision making based upon data that is reliable and of good quality. 
  3. Develop specific knowledge and skills that support the remit of the Senior Performance Analysts – Safeguarding and Care 
  4. Support training and guidance to managers and practitioners around data and performance management and how these products are utilised to support effective social work practice. 
  5. To support in the research, collation, capture, storage and publication of evidence and datasets to support strategic planning and decision-making within Children and Families. 
  6. To support the updating of analytical products for Children and Families to support strategic planning and commissioning. 
  7. The post-holder will be required to liaise with colleagues across the to ensure that data and intelligence are shared widely and efficiently. 
  8. To prepare cyclical and ad-hoc Children and Families performance reports and present these to managers and other stakeholders as required. 
  9. BeachampionforstatutorydataandreportingframeworksforChildrenandFamilies and support all necessary data collection, validation, and reporting to support compliance with these. 
  10. Liaise with front line workers and managers to provide appropriate support, guidance, and advice within Children and Families to improve data and performance monitoring, completion of statutory returns and facilitate the provision of operational management information to Children and Families to agreed timetables and specifications. 
  11. To carry out the duties and responsibilities of the job in accordance with the Council’s Health and Safety Policy and relevant Health and Safety legislation and to actively promote equalities through the application of the Council’s employment practices and procedures in accordance with relevant legislation. 

Knowledge, including educational qualifications: 

Good understanding of the national and local context for children’s services, including Early Help, Safeguarding and Looked After Children including Care Leavers. 

Good understanding of legislation, policy and the regulatory frameworks governing Children’s Services.
Good analytical and numerical skills and a demonstrable ability to work with datasets. 

Experience: 

Relevant professional qualification or experience of children’s services.

Experience of performance management, data cleanliness, quality assurance processes and operations in a high performing team. 

Ability to support in the production of information for external regulators including for inspection. 

Experience of data protection and safeguarding frameworks. 

Ability to produce performance information, quality intelligence and analysis products which support service improvement. 

Experience of using a range of software and systems relevant to children’s services in support of data extraction, manipulation, presentation and submission, for example: 

  • Microsoft Office applications (e.g. Word, Excel, Access); 
  • Business Objects Infoview & Web Intelligence, 
  • Mosaic, 
  • Synergy, 
  • BI tools (preferably PowerBI) 

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & Clerical Location : 160 Tooley Street, Southwark Council Hours Per Week : 36.00 Start Date : Immediate start Start Time : 09:00 End Time : 17:00 Salary: £17.90 The role wil…

Contract, Full Time
Hull, East Riding Of Yorkshire
Posted 10 months ago

Job Category : Sec / Admin

Location : The Wilson Centre, Hull City Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 08:30

End Time : 17:00

Salary: £11.18

The post holder will provide effective, efficient and customer focussed support services to the Temporary Accommodation Team as required to support the delivery of a high-quality front-line service.

This will include providing administrative and practical support as required to enable the team to deliver the service such as ordering goods and services, arranging for the payment of invoices and liaising with managers where dispensations are required, supporting the team with setting up temporary accommodation, arranging the clearing & cleaning of vacated temporary accommodation, dealing with enquiries coming into the team and supporting colleagues with visits as necessary.  It will include interaction with internal and external customers, stakeholders, partners and elected members and any other general administrative task as the wider Housing Access Service requires, which may include assisting the Head of Service (Access & Well Being) and other managers and team leaders in the service

PRINCIPAL ACCOUNTABILITIES:

1.         Provides a professional, empathetic and high-quality service in response to customers approaching the service for advice and assistance which may be in person, over the phone, in writing or via IT systems. 

2.         Provides a responsive and flexible service to colleagues and customers in respect of the provision of emergency TA, often with little or no notice.  This may include, but is not limited to, arranging furniture packs, supporting with the set-up of utilities, arranging safety checks and décor as appropriate and within agreed protocols, liaising with the council’s or external contractors as and when appropriate.  This will involve travelling between many different locations.

3.         Prioritises their own caseload and also collaborates with their team to identify pressure points and agree and contribute to team priorities, to meet the demands of the service and ensure targets are met.   

4.         Administers their workload efficiently ensuring accurate and professional information is recorded on systems as appropriate.  Collates statistics where required to feed into performance management activity and ensures that the required information is fed back to government HCLIC (homelessness) returns.  

5.         Processes requests for goods and services following procurement procedures.  This includes monitoring stock levels, identifying needs and ordering as required, receiving deliveries, resolving discrepancies as appropriate and processing invoices for payment (including arranging dispensations with the relevant manager if required).

6.         Receives, responds to and routes general enquiries as appropriate in accordance with agreed protocols, projecting a responsive and professional image of the service which is understanding of and sensitive to the needs of our customers.

7.         Performs their duties from various locations as required including other council buildings, empty properties, customer’s homes or community settings.  

8.         Supports colleagues within the wider Housing Access Service as is appropriate according to service pressures and priorities.

9.         Mentors new starters to the service as deemed appropriate.

10.       To promote and safeguard the welfare of children, young people and/or vulnerable adults.

Qualifications:

NVQ Level 2 in Business Administration, Customer Service or similar or equivalent relevant experience

Relevant Experience:

Experience of working in a busy administration environment

Experience of delivering customer services ensuring excellent customer experiences

Experience of working to tight deadlines in a very busy environment

Experience of handling sensitive data

Skills (including thinking challenge/mental demands):

Ability to use Microsoft Office systems (Outlook, Word, Excel)

Ability to work flexibly and effectively within a team

Ability to use initiative to appropriately prioritise work according to service pressures

Able to work in a non-judgemental way with customers from a range of backgrounds

Ability to carry out tasks according to agreed protocols and perform to pre-determined standards

Ability to record accurate data both in IT systems and written form

Demonstrates a positive attitude to change; the service and working practices will constantly evolve and adapt to changing legislation, operating environment and demands.

Knowledge:

Knowledge of General Data Protection Regulations 2016

Knowledge of housing policies and procedures, particularly those relating to housing allocations and homelessness

Basic awareness of the issues that customers approaching the council for help with housing might be experiencing

Broad knowledge of the range of housing options available in the city

Job Features

Job CategoryAdmin / Clerical

Job Category : Sec / Admin Location : The Wilson Centre, Hull City Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 08:30 End Time : 17:00 Salary: £11.18 The post holder …

Contract, Full Time
Merseyside, Sefton
Posted 10 months ago

Job Category : Sec / Admin

Location : Magdalen House, Bootle, L20 3NJ, Sefton MBC

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

The successful applicant will have responsibility for providing business support for the team including: supporting the team with Sefton Liquid Logic database, typing, telephone duties, note taking in a variety of operational meetings, co-ordinating the gathering of information from other agencies to support the manager and any other admin duties within the team.  Excellent communication and interpersonal skills are essential.  IT skills and operational skills in the use of Liquid Logic.  The role requires the ability to work under pressure in a team setting.  A flexible approach is necessary”

Job Features

Job CategoryAdmin / Clerical

Job Category : Sec / Admin Location : Magdalen House, Bootle, L20 3NJ, Sefton MBC Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:30 The successful applicant will …

Contract, Full Time
Haringey, North London
Posted 10 months ago

Job Category : Admin / Clerical

Location : GEORGE MEEHAN HSE WG N22 8YX, London Borough of Haringey

Hours Per Week : 36.00

Start Date : immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £18.76

To provide project and programme management support to the Council’s elections Board and electoral services team. To provide administrative support to the Head of Electoral Services and other key officers delivering elections and electoral registration.

This role is required to provide support to the Head of Electoral Services in the lead up to the Mayor of London and London Assembly Elections in May 2024. Post-election activity means this role will be needed until the end of June 2024 at the earliest.

A general election must be called no later than January 2025. If this has not been announced by June 2024, it is likely that this role will be extended until after the general election.

1.         To prepare, maintain and use project management methodologies and templates to provide support to the delivery of elections projects.

2.         To liaise and work with staff at all levels of the Council as part of delivering specific projects and programmes.

3.         To liaise with external organisations as necessary, including other local authorities / Returning Officers, central government departments and other organisations

4.         To contribute towards tracking programme and project milestones and deliverables. 

5.         To service meetings as required, from agenda preparation and dispatch of papers to production of minutes of decisions taken and action logs. 

6.         To manage multiple Microsoft Teams and Channels to allow for accurate version control of documents and for collaborative working.

7.         Provide administrative support to the Head of Electoral Services, including email and diary management.

Knowledge

•          Understanding of project/programme methodologies and management, co-ordination and achieving successful outcomes

•          Understanding of how to carry out data collection, research and analysis, and using this data to inform Improvement/Action Plans

•          Educated to degree level or equivalent

Experience

•          Working in local government or other large, multi-functional organisation

•          Working in an electoral services team

•          Undertaking research, analysing information, preparing reports and making recommendations

•          Planning, prioritising, and organising own workload to tight, fixed deadlines

•          Organising, planning, and servicing meetings

•          Email and diary management

•          Managing multiple MS Teams and Channels to deliver collaborative working and manage document control

Skills (ability to)

•          Prepare reports and briefings

•          Communicate at all levels, verbally, in writing and using information technology

•          Minute meetings and record decisions

•          Manage multiple MS Teams and Channels, making full use of the suite of MS software, including web-based software and MS Teams apps

•          Set clear objectives for own work and develop effective plans to achieve objectives

•          Actively build relationships with staff across the Council and partnerships with other organisations; working collaboratively with other services and external partners to deliver successful outcomes

•          Work in a flexible way with the capacity to adapt to changing priorities

•          Evaluate and review the impact of service improvements from the service user’s perspective

•          Incorporate and promote equalities and diversity policies as part of the work of projects

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin / Clerical Location : GEORGE MEEHAN HSE WG N22 8YX, London Borough of Haringey Hours Per Week : 36.00 Start Date : immediate Start Start Time : 09:00 End Time : 17:30 Salary:…

Full Time, Part-time
Ashford
Posted 10 months ago


Team: Administration Team UASC Service
Location: Ashford, Kent
Pay: £14.82 PAYE
Start Date: Immediate
Part/Fulltime: Fulltime (37 hours per week)

4 days home working, required to be in the office every Monday.

Purpose of the Job:

Provide an administrative support service to managers and qualified Social Work staff to assist in the smooth running of the Reception and Safe Care Service’s social work teams, taking an proactive role in relation to their day to day functioning.

SKILLS AND ABILITIES
⦁ Literacy and numeracy skills
⦁ Computer literacy – ability to produce a range of documents and reports, including non-standard reports, using Windows WP package, Excel spreadsheet and database functions
⦁ Interpersonal, organisational and administrative skills
⦁ Ability to develop and maintain effective computerised and manual filing systems
⦁ Ability to organise and prioritise workload to achieve deadlines
⦁ Ability to investigate complex queries and anomalies when required
⦁ Ability to take accurate notes and minutes of meetings including Strategy Discussions regarding Child and Adult safeguarding concerns
⦁ Ability to take a proactive approach to tracking action points from meetings and correspondence, in liaison with the managers concerned
⦁ Co-ordination skills when arranging meetings and appointments and arranging client care when required
⦁ Ability to monitor and process accurate financial records
⦁ Ability to travel across a wide geographical area in a timely and flexible manner at various times of the day if required, using car, public transport, car-sharing etc.
Commitment to equalities and the promotion of diversity in all aspects of working

KNOWLEDGE

⦁ Knowledge of the services provided by Kent Adult and Children’s Social Services and detailed knowledge of services provided by the team
⦁ Knowledge of the County’s Record Retention Policy and freedom of information protocols or awareness of the requirement for this policy and protocol
⦁ Knowledge of a range of IT systems including ICS.
⦁ Knowledge of computerised and manual filing systems
⦁ Awareness of Data Protection and confidentiality issues
Staff will be expected to have an awareness of and work within national legislation and Corporate and Directorate policies and procedures relating to Health and Safety

QUALIFICATIONS

Educated to GCSE level or equivalent or
NVQ2 in Administration or equivalent if required

Willingness to work towards NVQ3 in Administration or equivalent if required

EXPERIENCE

⦁ Office administration experience
⦁ Experience of drafting correspondence
Experience of working within a Social Care environment

Main duties and responsibilities:
⦁ Produce all types of word processing, from handwritten and recorded sources, drafting routine correspondence on behalf of the line manager and other staff, and tracking responses to correspondence and other paperwork within appropriate timescales, in order to provide a reliable and high quality service to Directorate managers.

⦁ Act as a main point of contact for the Unit/section, investigating complex queries and simple complaints, assessing the nature of telephone calls/emails, referring them to the appropriate person without referral to the line manager where possible, and receiving visitors in a courteous, prompt and efficient manner, in order to ensure that staff, service users and members of the public who contact the Unit are dealt with efficiently and consistently.

⦁ Develop, maintain and monitor all office systems, including the database and filing systems, both computerised and manual, checking that key documents are included and pursuing any missing documents, to ensure that systems are adapted to improve effectiveness in line with the County’s Record Retention Policy, data protection and freedom of information protocols.

⦁ Support the day to day clerical and administrative functions of the team/service, in addition to the monitoring of emails and telephone messages for appropriate team members and the processing of mail etc, in order to facilitate the smooth running of the team.

⦁ Arrange and coordinate appointments and meetings on behalf of the line manager and other staff within the Unit, including large gatherings such as seminars involving external agencies and speakers, dispatching the relevant documents and taking minutes where required, to ensure that the whole process runs smoothly and that any action points are followed up at the end of the meeting.

⦁ Arrange and coordinate appointments for service users, including booking health appointments and interpreters

⦁ Update, modify and retrieve data on both manual and computerised systems, preparing standard and non standard reports, cross checking data held on different systems to ensure accuracy and developing new systems to meet information needs in order to provide accurate and reliable information, on which management decisions can be made.

⦁ Administer personnel procedures on behalf of the line manager/team, including diary management, and the recording and monitoring of annual leave, sickness absence and travelling expense forms, and support in the recruitment, selection and induction of staff, resolving issues and seeking guidance on more complex issues, in order to inform the preparation of rotas and workforce planning, and to assist the manager with line management issues.

⦁ Process, maintain and monitor financial records relating to expenditure and income, including the preparation of invoices for payment, processing charges and monitoring expenditure against budgets, as well as the administration of petty cash, identifying and investigating anomalies and proposing solutions on behalf of the line manager, in order to ensure that financial information and procedures relating to the team are accurate, up to date and in accordance with finance regulations and Directorate procedures.

⦁ Support managers and practitioner staff with client care issues, including arranging transport for clients, taking and recording referrals, making routine bookings and ordering routine equipment for clients, undertaking basic research using the internet, making up client files and chasing actions, in order to enable the manager to progress professional staff care issues.

⦁ Take a proactive approach in supporting and encouraging the team in environmental-friendly working as part of the County Council’s Green Agenda, eg double-sided photocopying, switching off consoles and lights etc.

Job Features

Job CategoryAdmin / Clerical

Team: Administration Team UASC ServiceLocation: Ashford, KentPay: £14.82 PAYEStart Date: ImmediatePart/Fulltime: Fulltime (37 hours per week) 4 days home working, required to be in the office every M…

Contract, Full Time
Bedfordshire
Posted 10 months ago

Job Category : Admin & Clerical

Location : Priory House, Central Bedfordshire Council

Hours Per Week : 37.00

Start Date : Immediate Start              

Start Time : 09:00

End Time :  17:00

Salary: £12.70

We require a full time agency work to cover Project Support,

Stop Smoking Project Support Officer

Public Health

This is a very busy role with lots of projects and tasks to manage.

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & Clerical Location : Priory House, Central Bedfordshire Council Hours Per Week : 37.00 Start Date : Immediate Start         …

Contract, Full Time
Tower Hamlets, East London
Posted 10 months ago

Job Category : Trade & Operatives

Location : Blackwall Goods Yard Depot, London Borough of Tower Hamlets

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time : 08:00

End Time : 16:00

Salary: £20.29

ROLE REQUIREMENTS: 

To undertake a wide range of tasks in the vehicle workshop which require the use of specific knowledge and skills as identified in the Person Specification.

To undertake scheduled inspections and services to vehicles and equipment to a high standard and within agreed timescales.

1.

2.

3.

4.

To undertake safety and maintenance inspections of vehicles and equipment operated by contractors to the Council.

To complete accurately all other appropriate and required records, including timesheets, driving hours etc.

5.

6.

7.

To identify, locate, order and collect parts as necessary to ensure works are undertaken within agreed timescales in order to maintain the operational efficiency of vehicles and equipment, including liaison with suppliers, manufacturers and/or their agents.

To understand the Health and Safety risks identified for the Vehicle Workshop environment and ensure that all mitigating procedures and practices developed from the Risk Assessments are implemented. To notify the Workshop Supervisor immediately of any identified hazards or safety concerns.

To keep nominated own work-area free from hazards and in a clean and tidy condition and assist others in keeping the whole of the Vehicle Workshop environment in a similar condition.

8.

9.To use and operate all equipment in the workshop in an appropriate manner and, once used, return it to the appropriate storage area.

Qualifications

Hold an appropriate vehicle technician qualification (equivalent: NVQ Level 2 or above).

Hold a full, clean car Driving Licence and Motorcycle Driving Licence (150cc minimum).

Hold an appropriate PCV DD restricted (minimum) and/or HVG Class 2 (minimum) driving licence.

Qualified to be an experienced MOT vehicle examiner.

Must hold an appropriate MOT vehicle examiner certificate for Class 4, (Class 5) and Class 7 vehicles.

Skills & Experience

Demonstrate at least two years’ experience of undertaking routine, multi- skilled, working on cars, light vans and heavy vehicles that are similar to those operated by the Council as well as any specialist equipment attached.

Ability to demonstrate experience and knowledge of undertaking repairs to:

o Hydraulic and/or Pneumatic systems

o Body panels

o Electrical systems

o Pedestrianised Vehicles and Motorcycles o Horticultural and Agricultural Equipment

Experience of preparing and presenting vehicles to VOSA testing stations.

Demonstrate experience and knowledge of using Welding equipment

A level of experience and knowledge of:

o Paint Spraying o Fabrication

Knowledge of basic hazards, and appropriate working practices, within a Vehicle Workshop environment

To carry out repair and maintenance to various types of fleet vehicles. Located in London, E14 0JJ.

*Working in the council workshop.

*Maintaining various size fleet vehicles, including cars vans and buses.

*Must have Level 3 City & Guilds in Vehicle Technician.

*Could lead to permanent opportunity

* Experience needed in HGV & PSV vehicles 

*Immediate start for the right candidate

*Looking for two people to work in a great team

Job Features

Job CategoryAdmin / Clerical

Job Category : Trade & Operatives Location : Blackwall Goods Yard Depot, London Borough of Tower Hamlets Hours Per Week : 35.00 Start Date : Immediate Start Start Time : 08:00 End Time : 16:0…

Contract, Full Time
London, Southwark
Posted 10 months ago

Job Category :Admin & Clerical

Location : Sumner House, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 08:45

End Time : 17:00

Salary: £14.22

We need a bright and experienced receptionist, to join our busy children’s service in Peckham, where the main responsibility revolves around looking after the demanding reception desk.  

At the heart of this role you will contribute to the achievement of quality customer care, including providing good customer services as the first point of contact for clients and other agencies. Sensitivity and a professional approach in dealing with children and families facing difficult situations are essential.

You should enjoy a challenge and have experience of working in a Children’s Services or similar setting for our busy office in Peckham.

Use your IT and people skills and knowledge to carry out a variety of administrative activities from booking rooms, to using the electronic records to ensure that service targets are met.  

An essential part of the role will be to help new staff to get up and running by carrying out reception inductions so you will need to be able to keep up-to-date with changes within the department and promote good working relationships.

PRINCIPAL ACCOUNTABILITIES

  1. Carry out administrative functions (as determined by the nature 

of the service), taking into account Departmental policies and procedures, and requirements of Government Departments.

  • Maintain an up-to-date knowledge of the legal framework, including Government guidelines and statistical returns, within which the service operates
  • Provide  information and guidance on processes and procedures to Social Work Practitioners and Managers
  • Update complex information systems, ensuring that individual records are up to date with information required for statutory returns and local datasets, ensuring the data is up to date, accurate and reliable.
  • To undertake the collation, preparation and provision of information reports for practitioners and managers using Business Objects and Excel.
  • Scanning and uploading of documents to the information system, ensuring accuracy and appropriate disposal of paper documents.
  • Provide basic specific financial support to the service, including issuing of travel warrants.
  • Distribution of information e.g. Assessments, LAC reviews, panel papers to Families, young people, Practitioners and Independent Panel Members, ensuring compliance with the Data Protection Act.
  • Providing reception services, ensuring quality customer care for all visitors and directing callers to appropriate services.

Knowledge, including educational qualifications:

Knowledge of the nature and operation of Children’s services department

Interpersonal skills, so as to deal appropriately with a wide range of people in a variety of settings e.g. reception cover and on the telephone.

An understanding of the principles of a quality customer care service

Understanding of how to organise and prioritise own workload

A general understanding of the principles and applications of Diversity in the workplace

An awareness of health and safety issues within an office environment

Understanding and appreciating the importance of and need for confidentially

Experience:

To have extensive administrative experience, including data input and retrieval.

Experience of compiling and maintaining records and administrative systems

Experience of data cleansing, producing statistical information

Aptitudes, Skills & Competencies:

Literacy skills to enable the post holder to produce high quality non-standard correspondence – take and produce Minutes.

Numerical skills to enable the post holder to produce statistical information and contribute to statistical reports

Ability to resolve problems creatively, and disseminate information clearly.

Ability to review and maintain administrative systems

Interpersonal skills in order to deal appropriately with a wide range people in a variety of settings (e.g. reception service, meetings). 

Ability to organise and prioritise own and other’s work responding to changing priorities and deadlines

Job Features

Job CategoryAdmin / Clerical

Job Category :Admin & Clerical Location : Sumner House, Southwark Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 08:45 End Time : 17:00 Salary: £14.22 We need a bright a…

Job Category : Admin & Clerical

Location : Somerset County Council

Hours Per Week : 37.00

Start Date : Immediate start

Start Time : 09:00

End Time : 17:00

Salary: £10.98

We are currently seeking a highly organized and detail-oriented senior business support assistant to support to join our award-winning service in Somerset. The successful candidate will be responsible for providing administrative support to the Public Health Nursing teams (Health Visitors and School Nurses), ensuring the smooth day-to-day running of the service. 

Tasks include:

Monitoring mailboxes and actioning as required.

Collating information and updating spreadsheets

Procurement of good and services

Formatting, proof reading and document management

Attending management meetings and taking notes

Arranging and supporting servicing of medical equipment

Maintenance and updating of letter templates and policy documents.

Extensive use of SharePoint, OneNote, Excel, Outlook, Word, PowerPoint, Microsoft Teams

Maintenance of our electronic patient records system and arranging access for new starters.

Arranging meetings, collation of agendas and booking rooms / Teams Meetings

Collation of information and presenting in a readable form for staff updates

Oversight of and updating the personal safety device database, adding and removing staff as required.

Support to team managers around equipment and inductions for new starters.

Data inputting

General office duties

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & Clerical Location : Somerset County Council Hours Per Week : 37.00 Start Date : Immediate start Start Time : 09:00 End Time : 17:00 Salary: £10.98 We are currently see…

Contract, Full Time
Somerset
Posted 10 months ago

Job Category : Admin & Clerical

Location : County Hall, Somerset Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £10.98

We are looking for a Systems and Finance Assistant to join our dedicated Systems and Performance Team, within the Strategic Asset Management Service, until 31/12/2023. The Systems & Performance team handles parts of the administrative work required to keep the Corporate Estate running. We pay bills and monitor the finances, support systems administration, as well as look after performance reporting.

You will be part of a proactive, hardworking team who are very supportive of one another. 

You will play a vital role in providing financial support to the Strategic Asset Management Service . Key activities within this role will include:

•          Processing invoices for payment

•      Raising purchase orders

•          Liaising with internal and external stakeholders to resolve queries

•          Monitor spend and produce reports for managers to ensure enough funds are available to pay future invoices

•          Act as a point of contact for finance related queries – providing advice and guidance where needed 

•          You will provide other business, systems, and financial support to the Service as and when required.

Systems & Finance Assistant  – Main Responsibilities & Duties

1. Process incoming supplier and sub-contractor invoices, relating to the Property Maintenance Group, for payment within the specified terms of the vendor, unless in dispute. Validate sub-contractor invoices, resolving any associated queries, and referring to the appropriate manager for resolution and authorisation for payment. 

2. Liaise with supplier and sub-contractor credit control departments to review statement of accounts and to reconcile disputed invoices.

3. Create new supplier and sub-contractor purchase orders. Monitor open purchase orders to identify whether sufficient levels of order values are in place to cover future invoices. Provide relevant information to the appropriate manager to decide if new purchase orders are required. 

4. Process new supplier and sub-contractor vendor applications. 

5. Carry out recharging of property maintenance jobs using various data sources to internal Council budget codes and to third parties. 

6. Maintain the Council’s preferred property asset management system and ensure all the financial data records relating to property maintenance are accurate and up to date. 

7. Provide essential business, systems and financial support to the Strategic Asset Management Group, coordinate these activities with business support colleagues across teams within the Group. At the direction of the Systems and Finance Manager, assist other teams in the Strategic Asset Management Service with their recharging and invoicing activities to meet deadlines and backlogs. 

8. Provide or coordinate business support for corporate cross-Group business information request/actions. Maintain consistency and accuracy of appropriate business, systems and financial activities across the Group.

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & Clerical Location : County Hall, Somerset Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Salary: £10.98 We are looking…

Contract, Full Time
Somerset
Posted 10 months ago

Job Category : Admin & Clerical

Location : County Hall, Somerset Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £10.98

We are looking for a Systems and Finance Assistant to join our dedicated Systems and Performance Team, within the Strategic Asset Management Service, until 31/12/2023. The Systems & Performance team handles parts of the administrative work required to keep the Corporate Estate running. We pay bills and monitor the finances, support systems administration, as well as look after performance reporting.

You will be part of a proactive, hardworking team who are very supportive of one another. 

You will play a vital role in providing financial support to the Strategic Asset Management Service . Key activities within this role will include:

•          Processing invoices for payment

•      Raising purchase orders

•          Liaising with internal and external stakeholders to resolve queries

•          Monitor spend and produce reports for managers to ensure enough funds are available to pay future invoices

•          Act as a point of contact for finance related queries – providing advice and guidance where needed 

•          You will provide other business, systems, and financial support to the Service as and when required.

Job Features

Job CategoryAdmin / Clerical, Admin & Clerical Jobs

Job Category : Admin & Clerical Location : County Hall, Somerset Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Salary: £10.98 We are looking…

Contract, Full Time
The Vale of Glamorgan, Wales, Wales
Posted 10 months ago

Job Category: Admin & Clerical
Location: The Alps Depot, Vale of Glamorgan Council
Hours Per Week: 37.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:00
Salary: £11.59

MAJOR PURPOSE OF POST:
• Working with tenants who require support to achieve outcomes that relate to becoming better off financially, healthier or more independent in the home and community.
• Overseeing health and safety at sheltered housing schemes, monitoring the quality of gardening and cleaning services and reporting communal repairs.
• The post-holder will divide their time between delivering services at a designated scheme and working in other areas on a floating basis.

MAIN DUTIES AND RESPONSIBILITIES:
The job description refers to the principal duties and responsibilities of the Post. It does not necessarily list in detail all the tasks required to carry out these duties and responsibilities.
• Undertake key responsibilities for a caseload of clients within the sheltered scheme to promote independent living and safety in their homes.
• Co-ordinate support services from other agencies, carers and relatives as necessary within the Sheltered Housing Scheme.
• To make daily contact with tenants as required, being proactive in checking on their welfare in line with their individual support needs.
• To ensure the designated scheme is linked to the relevant alarm response system, and to maintain regular liaison with the staff in relation to any tenant, including making referrals for dispersed alarms where required.
• To respond to emergencies as they occur.
• To seek, build and maintain partnerships with external agencies providing services. To utilise those services to provide maximum benefit for clients and to use the relationship to promote the council’s sheltered schemes and services.
• To develop and maintain an up to date and extensive knowledge of service available to the client group and be able to signpost tenants to these services and empower them to make use of them independently.  
• To advocate on behalf of clients where required to ensure that they receive services to which they are entitled.
• To complete, maintain and review all records for sheltered schemes and all clients to a high standard; including support plans, risk assessments, daily logs, personal files, emergency details, building and fire records and monitoring information (e.g. outcomes monitoring required by the Supporting People Team).
• To develop protocols , guidance and procedures for the use of on site facilities to include the laundry, guest room, fitness suite  and any IT or electronic equipment provided for residents use in line with the relevant Council Policies and Health and Safety legislation.
• To ensure confidentiality is maintained at all times.  
• To undertake the Premise Management function for the buildings and services provided to sheltered schemes and take the lead in investigating and resolving issues as and when they occur to ensure that the council provides a high quality and safe environment in its sheltered schemes.
• To be responsible for the security of purpose built schemes and to make tenants aware of the scheme security.
• To promote and market the council’s housing services and schemes including the benefits of downsizing and/or measures that can be put in place to enable a property to remain safe and accessible for the tenant.
• To ensure that all tenants of designated properties are offered an assessment of their needs when they become eligible for the service and to repeat this offer periodically to ensure any needs are addressed promptly.
• To use this offer process to monitor the well-being of tenants and work closely with housing officers to report any concerns about any aspect of a tenancy or property.
• Undertake initial and continuous support and risk assessments for customers and ensure that support plans are a comprehensive and detailed record of the outcomes that are achieved for clients.
• To ensure that periodic checks on all matters of Health and Safety and Fire Safety at purpose built schemes take place and to work with the appropriate technical officer to achieve this.  
• To ensure that tenants with mobility issues living in sheltered schemes have up to date Personal Emergency Evacuation Plans and that these plans are identified in site log books and are reviewed periodically.
• To act as keyholder for the complex and associated properties.
• To be responsible for stock control of cleaning items, first aid supplies and associated stationary.
• To provide a first aid emergency response to residents and visitors to the Sheltered Housing Complex
• To be responsible for the periodic testing of emergency alarm equipment including hard-wired systems, dispersed alarms where requested and pendants and the recording of this testing.  
• To ensure that personal objectives derived from the council’s corporate plan are achieved.
• To encourage tenants to become involved with activities and groups to enhance participation and accountability and where necessary to be responsible for the management of cash where tenants are required to contribute.
• To organise, develop and procure  social events as desired by the tenants and encourage them to take the lead in organising themselves thereby ensuring they are fully engaged in the services available to them, promoting independence and wellbeing.
• To engage with the wider community, developing strong links with schools, voluntary groups and other service providers to ensure that residents are not excluded from services in their local area.
• To carry out assisted viewings and sign ups when required at sheltered schemes
• To manage the hiring of Scheme Guest Rooms and the associated cash handling in line with the Councils Financial Standing Orders and Procedure notes and audit recommendations,
• To provide cover to other sheltered schemes if required e.g. holidays and longer term absences.
• To provide help, advice, guidance and support to colleagues in matters related to later life and aging.
• Ensure compliance with the Council’s Financial Regulations, Standing Orders, Policies and Procedures
• To implement the principles of the Council’s Equal Opportunity Policy whilst carrying out the above duties
• To adhere to Health and Safety legislation / relevant Council policies and procedures and to take reasonable care for the health and safety of yourself and other persons who may be adversely affected by your acts / omissions.
• To implement the principles of the Council’s Environment Policy while carrying out the above duties.
• Such other duties and responsibilities commensurate with the grade and in accordance with the general character of the job as may reasonably be required by the Chief Officer from time to time.

Job Features

Job CategoryAdmin / Clerical

Job Category: Admin & ClericalLocation: The Alps Depot, Vale of Glamorgan CouncilHours Per Week: 37.00Start Date: Immediate StartStart Time: 09:00End Time: 17:00Salary: £11.59 MAJOR PURPOSE OF PO…