Clear Results

Contract, Full Time
Hackney
Posted 1 year ago

Job Category : Admin / Clerical

Location : Hackney Service Centre, Hackney Council

Hours Per Week :36.00

Start Date : Immediate Start

Start Time :08:45

End Time :20:00

Salary: £17.27

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin / Clerical Location : Hackney Service Centre, Hackney Council Hours Per Week :36.00 Start Date : Immediate Start Start Time :08:45 End Time :20:00 Salary: £17.27

Contract, Full Time
Merseyside, Liverpool
Posted 1 year ago

Job Category : Sec / Admin

Location : The Ray Hurst Centre, Liverpool City Council

Hours Per Week :35.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:30

Salary: £10.58

The successful post holder will be required to support the Quality Assurance & Safeguarding Unit providing high quality business support to Independent Reviewing Officers & Child Protection Chairs in the delivery of statutory responsibilities.

You will be responsible for the end to end administration of arranging statutory Child Protection Conferences & Looked After Children Reviews. This will involve liaising with social workers, team managers and Independent Reviewing Officers via verbal and electronic correspondence.

You will be a dynamic person with a positive ethos and a commitment to supporting children and young people. You will work well in a team and under your own initiative with the ability to prioritise a busy workload.

Responsibilities of the post include:

Substantial experience in working in a busy, confidential office environment in a senior management support role.

Experience of communicating with a wide variety of internal and external customers and dealing with issues in an appropriate manner.

Experience of processing financial data to a high standard, including ordering goods /services, payments and processing invoices.

Experience of arranging, administering and servicing meetings and low level panels, including the preparation of all paperwork, minute taking and distribution of minutes within agreed timescale. 

The role will be based in Ray Hurst Centre, Pendine Close, Liverpool L6.

Job Features

Job CategoryAdmin / Clerical

Job Category : Sec / Admin Location : The Ray Hurst Centre, Liverpool City Council Hours Per Week :35.00 Start Date : Immediate Start Start Time :09:00 End Time :17:30 Salary: £10.58 The success…

Job Category : Admin & Clerical

 Location :Preston Campus, University of Central Lancashire

Hours Per Week :37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £12.09

Main Duties and Responsibilities:

1.         To provide a comprehensive personal assistant service for Executive Dean/Heads of School including diary and email management, assisting with personal organisation, setting up and maintenance of filing systems, fact finding, dealing with telephone calls and enquiries, drafting correspondence, arranging meetings/appointments including ordering catering and arranging car parking, receiving visitors, preparing papers, assisting with reports and the organisation of Faculty/ School events such as Away Days and conferences.

2.         To provide support to Executive Dean/Heads of School with finance processes in relation to Corporate/Purchasing Card, booking and arranging travel, accommodation, conferences, purchasing goods and services in line with Financial Regulations. 

3.         To support Executive Dean/Heads of School with the recruitment of staff in liaison with HR, including organising interview arrangements and timely notifications to HR in line with the recruitment procedure. Acting as a point of contact for HPL/ Ad-hoc staff contracts and coordinating the sickness absence in line with the University process. 

4.         To act as a central point of contact for the Faculty/School for other Professional Services such as Marketing, Estates Management, LIS, Telecoms and HR in relation to restructures, staff changes, staff recruitment and assist with access of space allocation; distribution of keys. To be proactive in signposting staff, in liaison with the Academic Service Resources Team, to self-service systems and guides.

5.         Specific to PAs to Executive Dean: To provide diary management support only for other management contract holders at Faculty level including the Director of Research. To support the Executive Dean in the preparation of reports, annual planning including fact finding, liaising with relevant services and acting as a point of contact to coordinate

Work Experience:       Substantial recent experience working as a Personal Assistant or equivalent

Experience of managing a varied and demanding workload using initiative and excellent organisational skills.

Experience and confident in the use of Microsoft Office suite of packages, electronic diary and filing systems.

Experience of servicing meetings and of organising, updating and maintaining accurate records and information.

Evidence of proactiveness in the continual review of working practices      Experience of working in an education environment

Experience of financial administration

Education/

Qualifications: A range of GCSEs, including English Language and Math’s at Grade C or above, or appropriate equivalent experiential learning

Word Processing/typing/IT qualification or demonstrable equivalent experiential learning           ‘A’ level or equivalent qualification

Temporary PA support to Dean and Associate Deans in School of Justice

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & Clerical  Location :Preston Campus, University of Central Lancashire Hours Per Week :37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Salary:…

Contract, Full Time
Newry & Mourne
Posted 1 year ago

Job Category : Admin & Clerical

Location : Monaghan Row, Newry, Mourne and Down District Council

Hours Per Week :37.00

Start Date : immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £12.02

Provide comprehensive administrative and secretarial support to a number of Council Officers on a 

daily basis including acting as point of contact for a service or department. 

2. Provide seamless confidential business support and administrative cover working cross departmentally as required within the Business Support Service. 

Provide business support to agreed service standards and standard operating procedures to ensure the highest standards of work, including effective and efficient turnaround times and work prioritisation.

4. Process and record applications, system transactions and queries in accordance with approved operating procedures.

5. Provide an excellent standard of customer service, including reception services and liaison with other departments of the council, external agencies and members of the public. This will include taking ownership of customer queries and complaints and following through to completion.

6. Provide advice and information to colleagues and customers on business support processes.

7. Process and maintain a range of data and document management systems, this will include filing, archiving, retrieval, research, checking for accuracy, transfer of data to other agencies in line with statutory or service level agreement requirements.

8. Prepare papers and reports actioning recommendations and maintaining follow up and manage correspondence in accordance with departmental procedures.

9. Process financial transactions, to include recording and receipt of all monies (including credit card payments), bank lodgements, updating financial records, generating and processing invoices for authorisation, purchasing goods and/or services, maintaining stock control records, assisting with financial claims and budget monitoring in accordance with financial regulations and governance.

10. Operate and monitor the Council’s manual and computerised booking/requisition systems in accordance with approved procedures.

11. Acknowledge correspondence received and draft, issue and respond in accordance with departmental procedures and agreed timescales.

12. Organise meetings, prepare agendas, service meetings, take minutes, distribute all relevant documents, action recommendations and maintain follow up as required.

General

19. Carry out duties in compliance with the Health and Safety at Work Order 1978 (as amended); Acts of Parliament; Statutory Instruments and Regulations and other legal requirements; and all Council Policies and Procedures including Dignity at Work, Health and Safety, Attendance and all relevant Codes of Conduct.

20. Undertake the duties in such a way as to enhance and promote the positive reputation of Newry, Mourne and Down District Council.

21. Lead by example by behaving at all times in accordance with the Council’s values and promote same within the organisation and externally.

22. Undertake all aspects of work respecting confidentiality and ensure that personal and/or sensitive information under the control or access of the postholder is used, stored and maintained in accordance with relevant data protection legislation.

23. Contribute to Corporate, Departmental and Regional working groups as required.

24. When required, assist in the execution of the Council’s Emergency and Business Continuity Plans.

25. Promote diversity across the organisation and in the Department by adhering to the Council’s Equal Opportunity policies and procedures and avoiding all forms of discrimination both as an employer and a service provider.

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & Clerical Location : Monaghan Row, Newry, Mourne and Down District Council Hours Per Week :37.00 Start Date : immediate Start Start Time : 09:00 End Time : 17:00 Salary:…

Contract, Full Time
Crawley, West Sussex
Posted 1 year ago

Job Category : Administration

Location :Crawley Library, West Sussex County Council

Hours Per Week :40.00

Start Date :Immediate Start

Start Time :09:00

End Time :17:30

Salary: £10.79

Pay – Grade 3

 Location – Crawley or Chichester

Working arrangements – Some home working will be facilitated .

Required experience and skills

(These will be used as the shortlisting criteria)

Key Skills:

1) Literacy and numeracy skills in order to understand complex written instructions describing tasks, type documents or take complex messages.

2) Ability to interpret information, such as service complaints, and then redirect them to the appropriate person to provide quick and accurate resolution.

3) General IT skills including Word and Excel (or equivalent packages) for word processing, data processing, creating basic presentations, maintaining basic computer databases and production of straightforward statistical data etc.

4) Good communication and interpersonal skills in order to provide clear and concise advice and guidance to a range of clients, including the ability to provide helpdesk duties in an appropriate manner.

5) Ability to plan over the short term in order to organise bookings, monitor orderings and co-ordinate requests.

Qualifications and/or experience:

• 4 GCSEs with A-C passes including Maths and English or equivalent qualification or experience demonstrating that level of numeracy and literacy.

• Experience of working in an administration, research or customer service environment – Desirable

Key responsibilities

As directed, undertake a range of tasks effectively and efficiently within timescales e.g. collating straightforward / basic statistical or management information, general administration tasks, manual or electronic filing, telephone calls and desk-based research.

As a member of the administration support team, undertake a range of tasks as allocated, which may include support to colleagues to manage workloads across the team.

Make simple bookings, such as rooms, transport, refreshments, people etc as directed.

Input information into a database, produce defined basic presentations and templates, and/or input, update and maintain straightforward spreadsheets. May include the use of mail merge functions.

Communicate face to face with internal and external clients in an appropriate manner, including meeting and greeting visitors / clients. This may involve undertaking helpdesk duties.

Undertake telephone and scanning duties, including receiving and sending emails, taking clear and accurate telephone messages, occasionally competently transferring calls in an appropriate manner, and scanning a variety of documents.

Responsible for physical resources such as maintaining and ordering supplies, tracking delivery progress and preparing information packs as required.

Responsible for handling or processing information in order to collate and distribute papers, undertake sensitive office filing as directed and maintain records.

Support equality and diversity and respect customers, clients and other members of staff regardless of gender, age, disability, sexual orientation, religion or ethnic origin.

 Job Description : We have an exciting opportunity to work within the Bridging Team, as a temporary Administration Support Officer. This is a key role that will work with our team who provide coordinated front-line support directly to Afghan residents located in Bridging accommodation in West Sussex and a diverse range of partner organisations. Most days you will be based in Bridging accommodation, working closely with the wider team providing practical and administration support where it’s most needed. This is a varied role and will include making and receiving telephone calls, undertaking desk-based research, recording details of research in record keeping systems such as excel spreadsheets and practical tasks such as making up information packs. You will also provide routine administrative support within and across the service, and be responsible for the effective and efficient provision of a direct / indirect administrative service to clients, undertaking a range of tasks as directed.

Job Features

Job CategoryAdmin / Clerical

Job Category : Administration Location :Crawley Library, West Sussex County Council Hours Per Week :40.00 Start Date :Immediate Start Start Time :09:00 End Time :17:30 Salary: £10.79 Pay –…

Contract, Full Time
Flintshire
Posted 1 year ago

Job Category : Sec / Admin

Location : County Hall, Raikes Lane, Mold CH7 6NB – Phase 2, Flintshire County Council

Hours Per Week : 37.00

Start Date : Immediate Start 

Start Time : 08:30

End Time : 17:00

Salary: £11.18

To support the team during the summer months due to increased work with Free School Meals and School Essentials Grant. To include updating systems, working on reports and communicating with customers, support workers and schools.

Job Features

Job CategoryAdmin / Clerical, Admin & Clerical Jobs

Job Category : Sec / Admin Location : County Hall, Raikes Lane, Mold CH7 6NB – Phase 2, Flintshire County Council Hours Per Week : 37.00 Start Date : Immediate Start  Start Time : 08:3…

Contract, Part-time
Newry & Mourne
Posted 1 year ago

Job Category : Admin & Clerical

Location :Downpatrick Leisure Centre, Newry, Mourne and Down District Council

Hours Per Week :22.00

Start Date : Immediate start

Start Time :17:00

End Time :22:30

Salary: £12.02

Business Support Officer – Down Leisure Centre 

Monday 5pm-10.30pm

Tuesday 5pm – 10.30pm

Wednesday 5pm-10.30pm

Thursday 5pm-10.30pm

Job Features

Job CategoryAdmin / Clerical, Admin & Clerical Jobs

Job Category : Admin & Clerical Location :Downpatrick Leisure Centre, Newry, Mourne and Down District Council Hours Per Week :22.00 Start Date : Immediate start Start Time :17:00 End Time :22…

Contract, Full Time
The Vale of Glamorgan, Wales
Posted 1 year ago

Job Category : Admin & Clerical

Location : Civic Offices, Vale of Glamorgan Council

Hours Per Week : 37.00

Start Date : immediate Start

Start Time : 08:30

End Time : 17:00

Salary: £11.59

MAIN DUTIES AND RESPONSIBILITIES

The job description refers to the principal duties and responsibilities of the Post.  It does not necessarily list in detail all the tasks required to carry out these duties and responsibilities.

•          Undertake key responsibilities for a caseload of clients within the sheltered scheme to promote independent living and safety in their homes.

•          Co-ordinate support services from other agencies, carers and relatives as necessary within the Sheltered Housing Scheme.

•          To make daily contact with tenants as required, being proactive in checking on their welfare in line with their individual support needs. 

•          To ensure the designated scheme is linked to the relevant alarm response system, and to maintain regular liaison with the staff in relation to any tenant, including making referrals for dispersed alarms where required.

•          To respond to emergencies as they occur.

•          To seek, build and maintain partnerships with external agencies providing services. To utilise those services to provide maximum benefit for clients and to use the relationship to promote the council’s sheltered schemes and services. 

•          To develop and maintain an up to date and extensive knowledge of service available to the client group and be able to signpost tenants to these services and empower them to make use of them independently.  

•          To advocate on behalf of clients where required to ensure that they receive services to which they are entitled.

•          To complete, maintain and review all records for sheltered schemes and all clients to a high standard; including support plans, risk assessments, daily logs, personal files, emergency details, building and fire records and monitoring information (e.g. outcomes monitoring required by the Supporting People Team).

•          To develop protocols , guidance and procedures for the use of on site facilities to include the laundry, guest room, fitness suite  and any IT or electronic equipment provided for residents use in line with the relevant Council Policies and Health and Safety legislation.

•          To ensure confidentiality is maintained at all times. 

•          To undertake the Premise Management function for the buildings and services provided to sheltered schemes and take the lead in investigating and resolving issues as and when they occur to ensure that the council provides a high quality and safe environment in its sheltered schemes.

•          To be responsible for the security of purpose built schemes and to make tenants aware of the scheme security.

•          To promote and market the council’s housing services and schemes including the benefits of downsizing and/or measures that can be put in place to enable a property to remain safe and accessible for the tenant.

•          To ensure that all tenants of designated properties are offered an assessment of their needs when they become eligible for the service and to repeat this offer periodically to ensure any needs are addressed promptly.

•          To use this offer process to monitor the well-being of tenants and work closely with housing officers to report any concerns about any aspect of a tenancy or property.

•          Undertake initial and continuous support and risk assessments for customers and ensure that support plans are a comprehensive and detailed record of the outcomes that are achieved for clients.

•          To ensure that periodic checks on all matters of Health and Safety and Fire Safety at purpose built schemes take place and to work with the appropriate technical officer to achieve this.  

•          To ensure that tenants with mobility issues living in sheltered schemes have up to date Personal Emergency Evacuation Plans and that these plans are identified in site log books and are reviewed periodically.

•          To act as keyholder for the complex and associated properties.

•          To be responsible for stock control of cleaning items, first aid supplies and associated stationary. 

•          To provide a first aid emergency response to residents and visitors to the Sheltered Housing Complex

•          To be responsible for the periodic testing of emergency alarm equipment including hard-wired systems, dispersed alarms where requested and pendants and the recording of this testing.  

•          To ensure that personal objectives derived from the council’s corporate plan are achieved.

•          To encourage tenants to become involved with activities and groups to enhance participation and accountability and where necessary to be responsible for the management of cash where tenants are required to contribute.

•          To organise, develop and procure  social events as desired by the tenants and encourage them to take the lead in organising themselves thereby ensuring they are fully engaged in the services available to them, promoting independence and wellbeing.

•          To engage with the wider community, developing strong links with schools, voluntary groups and other service providers to ensure that residents are not excluded from services in their local area. 

•          To carry out assisted viewings and sign ups  when required at sheltered schemes

•          To manage the hiring of Scheme Guest Rooms and the associated cash handling in line with the Councils Financial Standing Orders and Procedure notes and audit recommendations,

•          To provide cover to other sheltered schemes if required egholidays and longer term absences.

•          To provide help, advice, guidance and support to colleagues in matters related to later life and aging.

•          Ensure compliance with the Council’s Financial Regulations, Standing Orders, Policies and Procedures

•          To implement the principles of the Council’s Equal Opportunity Policy whilst carrying out the above duties

Job Features

Job CategoryAdmin / Clerical, Admin & Clerical Jobs

Job Category : Admin & Clerical Location : Civic Offices, Vale of Glamorgan Council Hours Per Week : 37.00 Start Date : immediate Start Start Time : 08:30 End Time : 17:00 Salary: £11.59 MAI…

Contract, Full Time
Plymouth
Posted 1 year ago

Job Category : Admin & Clerical

Location : Taylor Maxwell House, Plymouth City Council

Start Date : Immediate Start

Salary: £10.42

Key activities: Communicate with customers in a variety of ways (including face to face, online, over the phone) providing clear information about how to access services. Book appointments according to local guidelines, supporting customers by clearly explaining the requirements to produce evidence to support applications and appointments. (30%)

 Accurately produce documents according to guidance and local policies/procedures within set time frames (30%)

 Accurately update information on relevant systems e.g. Academy, Civica, Radian and Central (15%)

 Handle and process customer data, payments and stock in a secure and confidential manner on daily basis e.g. financial transactions for chargeable counter services (15%)

 Proactively provide suggestions to the team on measures to improve the service in terms of efficiency, customer experience and best practice (2%)

 Promote services and resources including through the preparation of displays and distribution of posters, leaflets and external advertising (2%)

 Where required, work alone and at times be responsible for security, such as locking and unlocking buildings, holding keys and setting and unsetting intruder alarms (2%)

 Effective liaison with external agencies, for example representatives from Government Departments and Emergency Services, as required (2%)

 Undertake other duties appropriate to the grade of the post (2%)

Essential Qualifications / knowledge 

Competent user of ICT including Microsoft Office, (Word, Excel, Access and Outlook) or equivalent

 Knowledge of appropriate service area

 2 GCSEs Grade A*-C (9-4)or equivalent in English and Mathematics, or equivalent

work experience

 A willingness to undertake appropriate and regular training as required.

Customer care qualification/training

 Basic knowledge of relevant legislation, policies and registration procedures  Experience of using registration software

Experience of giving information and signposting customers in a tactful and professional manner face to face, over the phone, online and in writing

 Knowledge and experience of diffusing difficult situations, including Safeguarding requirements.

 Financial transactions, including cash handling

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & Clerical Location : Taylor Maxwell House, Plymouth City Council Start Date : Immediate Start Salary: £10.42 Key activities: Communicate with customers in a variety of …

Contract, Full Time
Plymouth
Posted 1 year ago

Job Category : Admin & Clerical

Location : Ballard House, West Hoe Road , Plymouth City Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £13.41

 
key activities

Estimate and forecasting of project deliverables at outset of, medium/low

risk, projects. (10%)

Develop outline and full business case and other necessary documentation

for multiple, medium/low risk projects. (25%)

Report progress of projects as agreed within governance arrangement and at

required intervals in line with standards set out by the Portfolio Office.

(10%)

Use the required systems and tools to undertake effective project

Within their allocated projects, manages risk, issues, dependencies,

resources, budgets, benefits, lessons learned, stakeholders and other

relevant areas. (15 %)

Perform process design, requirements capture/analysis and/or other non-

specialist business analysis (15%)

Monitor budgets (up to £250k) and resources allocated to projects,

monitoring the expenditures and costs against delivered and realised benefits

as the project progresses. (15%)

Undertake other duties appropriate to the grade of the post including the

provision of guidance and support to others in the team.

Essential qualifications/knowledge:

GCSE A*- C (9-4) English and Maths.

Knowledge of budget management.

Prince 2 Foundation.

Change Management qualification.

Knowledge and experience of using the following procedures or similar

Microsoft Project Server (or similar) Align, SharePoint, Microsoft Project and

other systems used in project management.

Understanding stakeholder requirements.

Delivering customer needs effectively.

Can plan, schedule and prioritise activities for self and others.

Managing change

Using Prince 2 methodology in project management.

Excellent communication skills required.

Planning and organisational skills.

Use of Microsoft Word, Excel, PowerPoint and Outlook.

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & Clerical Location : Ballard House, West Hoe Road , Plymouth City Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:30 Salary:…

Contract, Full Time
St. Helens, Merseyside
Posted 1 year ago

Job Category : Sec / Admin

Location : Town Hall, Corporation Street, WA10 1HP,  St. Helens MBC

Hours Per Week :37.00

Start Date : Immediate Start              

Start Time : 09:00

End Time : 17:30

Salary: £10.42

To work as part of a busy team, providing administrative support to enables the effective and compliant procurement of good, services, and works, while maintaining systems and data. Overseeing the administration of processes and procedures related to procurement activities, that support excellent customer outcomes.

1.         Overseeing and administering processes and procedures related to procurement activity across the Council.

2.         Administering systems required to support service delivery, including, amongst others; group email, CRM, requisitions, stores, e-procurement, vendor set-up, and webpages; helping address issues, making improvements, and assisting internal and external users as required.

3.         Provide excellent levels of customer service, overseeing general communications (correspondence and enquiries) with customers and providing advice and guidance where required.

4.         Prioritise own workload, to pre-determined deadlines and to comply with any relevant regulatory or legislative requirements.

5.         Complete any and all required forms, returns, documents, etc., including those required by external organisation and outside agencies.

6.         Responsible for the administration of financial matters, such as petty cash, orders and payments, etc..

7.         Support the delivery of meetings and events, including taking notes or confirming actions and outcomes, as well as representing the Council and Service at external events.

8.         Maintain and distribute records and information, including the use of relevant ICT systems and office equipment.

9.         Analyse and evaluate data and information, using this to produce reports as required, and present insights (what the data tells us) to others.

10.       Contribute to the overall performance of the team, and support others in delivering against agreed targets and outcomes, including assisting in the management of corporate contracts. 

11.       Support the continuous and discontinuous improvement of the procurement service, through developing guidance and tools, reviewing processed, and identifying opportunities for enhancement or innovative solutions to service challenges. 

12.       Undertake continuous personal and professional development.

13.       Liaise with colleagues across the council, to ensure appropriate professional advice is obtained as necessary, such as; legal, audit, health and safety, equalities, and human resources.

14.       Supporting the investigation and response to customer requests in line with corporate policies and procedures, including; freedom of information, data protection, and complaints.

Job Features

Job CategoryAdmin / Clerical, Admin & Clerical Jobs

Job Category : Sec / Admin Location : Town Hall, Corporation Street, WA10 1HP,  St. Helens MBC Hours Per Week :37.00 Start Date : Immediate Start      &nbs…

Contract, Full Time
St. Helens, Merseyside
Posted 1 year ago

Job Category : Sec / Admin

Location : Town Hall, Corporation Street, WA10 1HP, St. Helens MBC

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £10.42

To work as part of a busy team, providing administrative support to enables the effective and compliant procurement of good, services, and works, while maintaining systems and data. Overseeing the administration of processes and procedures related to procurement activities, that support excellent customer outcomes

Responsibilities & Outcomes

1.         Overseeing and administering processes and procedures related to procurement activity across the Council.

2.         Administering systems required to support service delivery, including, amongst others; group email, CRM, requisitions, stores, e-procurement, vendor set-up, and webpages; helping address issues, making improvements, and assisting internal and external users as required.

3.         Provide excellent levels of customer service, overseeing general communications (correspondence and enquiries) with customers and providing advice and guidance where required.

4.         Prioritise own workload, to pre-determined deadlines and to comply with any relevant regulatory or legislative requirements.

5.         Complete any and all required forms, returns, documents, etc., including those required by external organisation and outside agencies.

6.         Responsible for the administration of financial matters, such as petty cash, orders and payments, etc..

7.         Support the delivery of meetings and events, including taking notes or confirming actions and outcomes, as well as representing the Council and Service at external events.

8.         Maintain and distribute records and information, including the use of relevant ICT systems and office equipment.

9.         Analyse and evaluate data and information, using this to produce reports as required, and present insights (what the data tells us) to others.

10.       Contribute to the overall performance of the team, and support others in delivering against agreed targets and outcomes, including assisting in the management of corporate contracts. 

11.       Support the continuous and discontinuous improvement of the procurement service, through developing guidance and tools, reviewing processed, and identifying opportunities for enhancement or innovative solutions to service challenges. 

12.       Undertake continuous personal and professional development.

13.       Liaise with colleagues across the council, to ensure appropriate professional advice is obtained as necessary, such as; legal, audit, health and safety, equalities, and human resources.

14.       Supporting the investigation and response to customer requests in line with corporate policies and procedures, including; freedom of information, data protection, and complaints.

Job Features

Job CategoryAdmin / Clerical

Job Category : Sec / Admin Location : Town Hall, Corporation Street, WA10 1HP, St. Helens MBC Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:30 Salary: £10….

Contract, Full Time
Bromley
Posted 1 year ago

Job Category : Admin / Clerical

Location : Princess Royal University Hospital, Bromley Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 08:45

End Time : 17:00

Salary: £17.09

  • Educated to a high level – first degree or equivalent. 
  • ·  Progression to BR10 would require completion of the post graduate certificate in Commissioning in Public Care or any other relevant commissioning qualification 

additional support required in the team to assist to reduce the timescale between care act assessment and service going in.

To discharge the Authority’s responsibilities under the Children Act 1989 and other relevant legislation with respect to children in need, children in care and young people leaving the care system.

To discharge the Authority’s responsibilities under ASCOF and other relevant legislation with respect to clients with disabilities, vulnerabilities and care needs.

To ensure the council’s eligibility criteria, policies and procedure are followed in relation to service users.

To help create packages of support to prevent unnecessary reception of children and young people into care and to assist adult clients to remain in their own home where possible and/or to move to suitable and appropriate residential care.

To match service user needs to potential placements.

To monitor the performance of current providers of placements and support services.

SUMMARY OF RESPONSIBILITIES AND DUTIES:

To ensure that all services commissioned in both placement and support services meet the Council’s Best Value requirements.

To identify the most appropriate and best match of service to client to ensure that clients have their needs met and are safeguarded.

Summary of Duties: Children’s / Adult Placement Officer

1. To receive referrals and assessments from care managers and social workers for clients requiring placements in a timely, professional, efficient and positive manner. To assess the needs and desired outcomes and to match these against an appropriate provision in order identify the best value placement for the client.

2. To make recommendations to the social worker and/or funding panel on the most appropriate and best value options that will meet the service user’s needs. To take responsibility for ensuring that the provider/organisation is both fit for purpose and able to meet the needs of the service user, including undertaking reference, registration and evaluation checks on the providers.

3. To ensure, where required, that notifications of service changes are made to the Finance department to ensure that, where required, financial assessments are undertaken of the client for calculation of contribution to the cost of the care package (adult services only).

 Job Description & Person Specification

    5. To negotiate the cost of all placements and support packages to ensure that the Authority receives the best value service and the most appropriate care and support for our clients, taking into account all cost implications for recommended placements.

6. To commission a range of assessments (medical, parenting, risk, fostering and psychological) as required and identified by the care plan at the request and approval of the Head of Service.

7. To undertake inspection and evaluation visits to providers for both individual clients and for general database records. To produce a report of findings, including recommendations as to the suitability of the provider to meet needs of potential placements. To regularly review and monitor the provision ensuring that up to date Ofsted and CQC reports are received and reviewed, Statements of Purpose and references are regularly updated.

8. To undertake investigation of complaints and concerns as raised by the team, social workers or managers regarding external providers. To produce reports of findings; to meet with providers and agree action plans to remedy any identified faults or failings and to monitor and maintain progress updates against the action plan.

9. To assist the Leaving Care team to identify suitable and appropriate accommodation for young people to move on to when they reach the age of 18 years as required by the Pathway Plan.

10. To ensure communication with Adult services is maintained for young people identified as likely to need Adult services, in particular as they move towards the age of majority.

11. To liaise with social workers and other professionals and agencies regarding assessments of care needs and potential service providers in order to assist the development of appropriate and coherent care planning. This may include the negotiation with other agency representatives around contributions to service funding.

12. To attend London Care Placements Steering Group meetings as required.

13. To participate in a duty rota system dealing with all emergency placements received whilst the duty officer, including following through overnight & weekend placements by updating Carefirst and liaising with social workers on the longer term plans.14. To keep social workers and managers informed of the progress of longer term placement finding progress, liaising and consulting with related departments, eg SEN, EWOs on information around changes to placements

Job Features

Job CategoryAdmin / Clerical, Admin & Clerical Jobs

Job Category : Admin / Clerical Location : Princess Royal University Hospital, Bromley Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 08:45 End Time : 17:00 Salary: £17…

Job Category : Admin & Clerical

Location : Lincolnshire County Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £10.42

Situated in the Schools Finance Team, the main tasks undertaken will be as follows:

To provide  the Schools Finance Team with administrative support.

To assist with the administration of Lincolnshire County Council’s Sickness Insurance Scheme. This entails checking sickness template premiums, invoicing schools, checking monthly sickness & maternity claims, preparing reimbursements of claims.

To upload Schools Forecasts on to the finance system.

To provide administrative support relating to the booking process for schools finance training.

To undertake housekeeping and monitoring tasks in the finance system.

To assist the team with work as allocated by managers of the team. 

Lincolnshire County Council currently has a hybrid working model. Therefore both roles will be predominantly home based, however there will also be a requirement for weekly working from LCC’s central Lincoln offices based in Lancaster House (LN1 1XX). 

Experience of using excel is essential.

Job Features

Job CategoryAdmin / Clerical, Admin & Clerical Jobs

Job Category : Admin & Clerical Location : Lincolnshire County Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Salary: £10.42 Situated in the …

Contract, Full Time
Bedfordshire
Posted 1 year ago

Job Category : Admin & Clerical

Location : Priory House, Central Bedfordshire Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £11.22

This is an office based position, 37 hrs per week (Mon -Fri)

Below is a quick summary of some of the roles and responsibilities this job entails 

To provide an effective administrative service to Customer Finance to 

ensure that all service users receive a financial assessment.

To identify users in receipt of means tested services who require a 

financial assessment; to ensure that Community Finance Advisers

meet weekly visit targets in order help optimize the financial 

resources of the Council.

To be the main point of contact for all users and / or family members 

to arrange financial assessments and to provide advice and 

information on the financial assessment process.

To ensure that action is taken for those users who decline visits to be 

invoiced as appropriate.

We do require an standard DBS for this position

Job Features

Job CategoryAdmin / Clerical, Admin & Clerical Jobs

Job Category : Admin & Clerical Location : Priory House, Central Bedfordshire Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Salary: £11.22 T…

Contract, Full Time
Lincolnshire
Posted 1 year ago

Job Category : Admin & Clerical

Location : Lincolnshire County Council

Hours Per Week : 37.00

Start Date : Immediate Start              

Start Time : 09:00

End Time : 17:00

Salary: £10.42

PURPOSE OF JOB:

Contribute to the delivery of services for area of responsibility. Assist, as appropriate, with:

• Providing an integrated approach to performance management, quality standards and service delivery

• Embedding new ways of thinking and working

• Developing and maintaining strong, positive working relationships with

commissioners, their teams/partners and across service areas as appropriate

To provide day to day support, advice and guidance to the provider team(s) and/or work within own area of responsibility

To assist in the commissioning, delivery, coordination and promotion of transport services and related project work at operational level.

Continuously look for synergies and efficiency savings across area of responsibility.

Operational role, customer facing on the telephone, emails.

Inputting and managing data.

Dealing with applications for bus passes.

  • Must be working towards or hold a CILT Certificate or BTEC National Certificate (or equivalent) or relevant experience. 
  • Must be skilled in IT procedures. 
  • Must be skilled at team working and working on own initiative in routine 

matters and in prioritising work. 

  • Must have good verbal communication skills both telephone and face to 

face and be able to demonstrate empathy and tact to address sensitive 

issues and deal with the requirements of vulnerable customers. 

  • Competent at undertaking routine correspondence. 
  • Must have good interpersonal skills. 
  • Good knowledge and understanding of the Group’s procedures and 

protocols and how to apply them in own area of work, and of other Directorates requirements e.g. operator and contractor Conditions of Contract, Service Level Agreements, Children’s and Adults Directorate criteria. 

  • Good understanding of operational performance management. 
  • Must be competent at identifying operational risks within own area of work and office environment. 
  • Must be skilled at interpreting information from a number of sources to inform decision making. 
  • Knowledge of Data Protection and FOI requirements. 
  • Good geographical knowledge of the County. 

The specific knowledge, skills and abilities required with vary depending on the needs of the role. Specific posts may necessitate advanced specialist knowledge and skills. Post holders should be comfortable working with ambiguity and uncertainty. 

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & Clerical Location : Lincolnshire County Council Hours Per Week : 37.00 Start Date : Immediate Start           &nb…

Contract, Full Time
South Gloucestershire
Posted 1 year ago

Job Title : Educational Psychologist

Job Category : Interims

Location : Patchway (Severnvale) Hub, South Gloucestershire Council

Hours Per Week : 37.00

Start Date : Immediate start               

Start Time : 09:00

End Time : 17:00

Salary: £360.00 Per Day

To carry out psychological assessments and provide the LA with psychological advice for Education, Health and Care (EHC) Needs Assessments.

Job Features

Job CategoryAdmin / Clerical, Allied Health/Psychology

Job Title : Educational Psychologist Job Category : Interims Location : Patchway (Severnvale) Hub, South Gloucestershire Council Hours Per Week : 37.00 Start Date : Immediate start  &nb…

Contract, Full Time
Haringey, North London
Posted 1 year ago

Job Category : Admin / Clerical

Location : CLARENDON RD CENTRE, London Borough of Haringey

Hours Per Week :35.00

Start Date : Immediate Start              

Start Time : 09:00

End Time : 17:00

Salary; £12.47

Receptionist at a Community Mental Health service.  Clarendon Recovery College offers courses for everyone on all aspects of of maintaining good mental health and mental illness. 

  • To ensure Reception gives a positive first impression and provides excellent customer service and information to visitors and students and other stakeholders to the Clarendon Recovery College (CRC), 
  • To engage positively with visitors who may be quiet or anxious, disturbed or aggressive with a professional manner.
  • To maintain good, displayed information. 
  • To manage and administer the enrolment of students and other stakeholders to the CRC.
  • To work as part of a team in producing our Course Guide three times a year taking lead responsibility to matching the proposed courses to the calendar.
  • To share some administrative duties with your part time colleague. 
  • collecting and collating session registers and evaluations to present as useful data for the management team.
  • collecting and recording cash from the CRC public café
  • To communicate effectively and accurately over the phone, face to face and in writing and online and to record accurately all contacts with the Clarendon Recovery College
  • To act as part of the publicity team designing and producing leaflets and other publicity documentation and making sure these items’ reach is a wide as possible.

To induct, train and manage volunteers and work experience students in Reception and Administrative duties.

Knowledge, Qualifications, Skills and Experience

        At least two years experience working as the first contact including face to face contact for vulnerable people

        Working as a Receptionist and as an administrator supporting operational management.

        Experience of using financial systems like SAP and procurement systems like HPCS

        Experience of writing memos, letters, taking accurate minutes and writing brief reports .

        Experience of communicating effectively at all levels in person, by writing, letters, emails and reports, and on the phone

        Experience of maintaining and updating digital records and designing simple systems for those records.

        Experience of and responsibility for cash handling.

        Working with people with challenging behaviour

        Experience of working co-operatively as part of a team.

        Good time management skills

        Knowledge and awareness of issues relating to people from different cultural and ethnic backgrounds

        Understanding of mental distress and its effect on individuals and social exclusion.

        Experience of data visualisation tools like PowerBI or a willingness to learn.

        Experience of more advanced tools with the Microsoft Office package like pivot tables in Excel and setting up Kiosks powered by Powerpoint.

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin / Clerical Location : CLARENDON RD CENTRE, London Borough of Haringey Hours Per Week :35.00 Start Date : Immediate Start         …

Contract, Full Time
Powys, Wales
Posted 1 year ago

Job Category : Professional

Client Location : Powys County Council

Hours Per Week : 37.00

Start Date : Immediate Start              

Start Time : 09:00

End Time : 17:30

Salary: £17.52

  1. To take the lead on specific planning policy topic areas to include:
  • Undertaking research and evidence gathering from a number of different sources both inside and outside the Council.
    • Analysis of findings.
    • Policy drafting.
    • Appraisal and assessment of policies.
  • To contribute towards the monitoring, review and formulation of planning policy.
  • To represent the Authority at public examinations, inquiries and hearings.
  • To prepare and present reports to Committees, working parties and any other relevant meetings.
  • To contribute towards the monitoring of policies and proposals including the annual monitoring report.
  • To advise on the proposals and policies of other bodies (internal and external).
  • This position has a requirement for a Standard DBS Check.
  • Applicants should be able to pronounce Welsh personal and place names

correctly, and can give/ respond to basic greetings on the telephone or in person, or to be prepared to learn within a reasonable period.

  • To address health and safety policies and arrangements in a pro-active manner to ensure that a high standard of safe working practices are maintained.
  1. To actively support and implement the principles and practice of equality of opportunity as laid down in the Council’s Equalities Policy.

Experience

Previous experience of Planning Policy.

Experience of delivering excellent customer care.

Experience of dealing with elected members, statutory consultees, the private sector and the wider community.

Knowledge

A sound understanding of planning legislation and procedures.

Registrations, Qualifications &Training

Degree or equivalent in Planning or a planning related subject. 

Chartered Membership of the Royal Town Planning Institute.

Excellent oral and written communication skills.

IT literate.

Ability to meet tight deadlines.

Ability to manage competing priorities.

Ability to work under pressure.

Ability to use GIS

Job Features

Job CategoryAdmin / Clerical

Job Category : Professional Client Location : Powys County Council Hours Per Week : 37.00 Start Date : Immediate Start            &nbsp…

Contract, Full Time
Bromley
Posted 1 year ago

Job Category :Admin / Clerical
Location : Saxon Centre, Bromley Council
Start Date : Immediate Start
Start Time : 10:00
End Time : 18:00
Salary: £10.57
Administrative Officer within our Children’s Contact Centre Service

Part-time role, 18 hrs per week (working hours; Wed 2pm till 6pm, and Thurs-Fri 10am till 6pm)

The primary base would be in Orpington Children’s Contact Centre, Lych Gate Road, Orpington.

We require someone with excellent communication, interpersonal, and organisational skills for this demanding and busy role.

The successful candidate will have sound knowledge and experience of providing a wide range of administrative support to a large team.

Good IT skills are essential including accurate and timely data entry and experience of using the full Microsoft Package.

This is a customer facing service so the ability to work with people is essential.

  1. Good communication skills, both oral and written.
  2. Good interpersonal skills.
  3. Able to demonstrate accuracy across a range of tasks.
  4. Able to work with minimal supervision and under pressure.
  5. Able to work as a team member providing support and help to colleagues.
  6. Able to use IT, including the full Office package and databases.
  7. Able to take accurate and appropriate minutes.
  8. Able to undertake, organise and prioritise a varied and challenging clerical and administrative workload.
    Able to demonstrate a willingness to learn about the service and other services within the local authority

Experience

  1. Dealing with a range of people in a range of ways including face to face, correspondence and telephone calls.
  2. Working effectively as part of a team to manage both own and shared workloads.
  3. Using the full Microsoft Office package applications for a range of purposes.
  4. Effectively undertaking varied clerical and administrative duties to support a team.

Qualified to Level 2 including English and Maths, or significant relevant experience.

Job Features

Job CategoryAdmin / Clerical

Job Category :Admin / ClericalLocation : Saxon Centre, Bromley CouncilStart Date : Immediate StartStart Time : 10:00End Time : 18:00Salary: £10.57Administrative Officer within our Children’s Contac…