Contract, Full Time
Enfield, Greater London
Posted 1 month ago

Job Category : Social Care – Qualified

Location : Civic Centre, Enfield Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:30

Salary: £28.09


Experienced Occupational Therapist required in the Community Occupational Therapy Team with working experience in Social Care, Paediatrics and Reablement. Successful candidate to have strong moving and handling, seating assessment and adaptations skills as well as being knowledgeable about special equipment provision for adults and children. The post requires excellent communication and negotiation skills.  

1.         Management

a.         Supervision for students on placements

b.         Support to Occupational Therapy Assistants 

2.         Quality

a.         Ensure high quality standards are upheld throughout all aspects of assessment and service delivery

3.         Policy Implementation

a.         Implement the Safeguarding Adults policy & procedure and manage staff through the process, including chairing complex strategy meetings

b.         Ensure Health and Safety policies are implemented and adhered to  

c.         Keep abreast of developments in all relevant areas concerning professional practice, legislation and Central Government guidance

4.         Monitoring

a.         Manage, monitor and review care plans involving users and carers, liaising with other workers and agencies

5.         Data recording

a.         Participate in the development and management of systems associated with team functions, including gathering and analysing of information

b.         Take responsibility for entering information and data onto the online systems relating to own cases 

c.         Work jointly with the Administrative Officers, seeking to improve the knowledge and practical applications of the systems

6.         Service development and delivery

a.         Actively encourage customer participation in the delivery, monitoring and evaluation of the service

b.         Initiate research, recommend best practice and implement changes in policy within a specialist area of service 

c.         Support in the development and operation of team “workload management systems” to ensure that resources address priority cases and respond to changing needs and circumstances

d.         Undertake complex assessments and care planning

e.         Carry out full functional assessments of people of all ages and with a wide range of disabilities. Assessments should also take into account the needs of carer’s and a carer’s assessment should be completed as appropriate.

f.          Advise on appropriate care packages and refer on to other services as necessary

g.         Recommend and arrange for the provision of specialist equipment, ensure correct installation, instruct client and/or carer in safe use and monitor the effectiveness of the provision as appropriate

h.         Advise on and facilitate major adaptations, including major adaptations to properties through consultation with service users, Housing department, Environmental Health services, builders and other professionals as appropriate.


Job Specifications – Skills, Experience, Knowledge & Abilities

Essential:

1.         This role requires you to have excellent numeric and literacy skills in English and sound interpersonal and communication skills. You must be able to apply different tools and methodologies to communicate with adults as required. 

2.         Ability to use information technology systems to input and access data, use word processing systems and

email, or willingness to learn.

3.         Registered as an Occupational Therapist with the HCPC with experience of working in a health or social care setting as an Occupational Therapist

4.         Ability to assess and provide clinical reasoning for your recommendations ( this can include advice, assistive technologies, equipment and adaptations, support plans and direct payments)

5.         Detailed knowledge of legislative frameworks (i.e: the Care Act, Mental Capacity Act and Safeguarding), statutory guidance, standards and local policies and procedures 

6.         To have experience of working with multiple statutory and non-statutory agencies to facilitate holistic assessments and continuity of care

7.         Ability to work autonomously planning and organising own caseload, while prioritising needs and risks to ensure urgent needs are identified and actioned to reduce potential harm or risks to service user and carers or others.  

Desirable:

1. Comprehensive understanding of the strength-based approach.  

Behaviours

Appropriate behaviours are key to the delivery of our vision for Enfield. 

We work collaboratively, flexibly and constructively, and exhibit this ethos in all our dealings with residents, colleagues and partners. Our leaders are exemplars of the following behaviours and encourage staff at all levels;  

Take Responsibility 

We make decisions and be accountable for them. We have a positive can-do attitude where they see problems as challenges which can be overcome. We accept responsibility for service delivery, be clear about services we offer and deliver what we promise.

Open, Honest and Respectful

We are comfortable and confident to acknowledge the difficulties and the barriers we face. We constructively challenge the way things are done where there is evidence that it impedes service delivery. Challenge are conducted in a professional, courteous manner with the aim of reaching a mutually agreeable resolution.

Listen and Learn 

We actively listen and reflect on customer concerns with a view to understanding the customer’s point of view. When we receive constructive criticism we adapt the way we operate and deliver services, where appropriate.

Work Together to find solutions 

We work collaboratively (co-production) with other departments and partners, freely sharing our knowledge and skills to identify solutions to address customer concerns. 

Candidates: Please ensure you address these behaviours in your responses to the essential (and desirable if applicable) criteria above.

Competencies:

Candidates: Please ensure you address these competencies in your responses to the essential (and desirable if applicable) criteria above.

1. Customer focus

2. Deliver service performance

3. Focus on continuous improvement

4. Political awareness and context

Qualifications & Professional registration criteria

Candidates: Please ensure you address these qualifications in your responses to the essential (and desirable if applicable) criteria, you will be expected to meet these requirements of the role and they will be explored with you at interview.

1. Diploma/Degree in Occupational Therapy recognised by the College of Occupational Therapists 

2. Registered with Health Professions Council 

Special requirements

Candidates: Please note you will be expected to meet these requirements of the role and they will be explored with you at interview.

1. Able to travel around the borough independently to access service users’ homes and other office premises. Access to a vehicle and clean driving licence.

Job Features

Job CategorySocial Care – Qualified

Job Category : Social Care – Qualified Location : Civic Centre, Enfield Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time :09:00 End Time :17:30 Salary: £28.09 Experie…

Contract, Full Time
Lewisham
Posted 1 month ago

Job Category : Management

Location : Holbeach Office, Lewisham Council

Hours Per Week : 35.00

Start Date : Immediate Start 

Start Time : 09:00

End Time : 17:00
Salary: £31.33


We need a candidate with extensive anti-social behaviour and statutory nuisance experience. This is not only through knowledge of legislation and statutory requirements, but the candidate must have the skill set to operationalised the legislation and the skillset to write ASB and statutory nuisance policies and procedures.

The candidate must have experience in performance managing staff including experience of using HR processes to manage performance.


Main Purpose of the Job

Be responsible for both day to day service management and the development of policy and strategy within the Safer Communities Service.

To be responsible for the operational delivery of an efficient, effective, and comprehensive Anti, Social Behaviour (ASB) and Statutory Nuisance, Service to protect and support residents and businesses within Lewisham.

To lead on the newly implemented Public Space Protection Order (PSPO), ensuring its success.

To act as the Councils expert advisor and be responsible for the provision of technical and specialist knowledge and support in relation to Anti, Social Behaviour (ASB), Statutory Nuisance Service.

To work in Partnership and in collaboration with colleagues in the Safer Communities Service.

To lead integration across the partnership, driving change to secure improved outcomes for residents.

Lead on ASB and Statutory Nuisance, setting a good example in terms of conduct, motivating and performance managing staff, making, and communicating timely decisions about the service and working to draw on good practice to deliver services that meet the customers’ needs within budget.

To represent the Head of Safer Communities and the Council at both internal and external meetings where appropriate. 


Prepare reports and attend Committee where required, prepare evidence and attend courts, tribunals, public enquiries/meetings, giving evidence as required.

To lead in the preparation of legal cases and evidence, and appear and give evidence as a witness at Court, Tribunal or other statutory hearing.

To lead investigations and other enforcement work with regard to breaches of legislation, in compliance with the Police and Criminal Evidence Act (PACE), the Regulation of Investigatory Powers Act (RIPA), Criminal Proceedings and Investigations Act (CPIA) and Human Rights Act (HRA).

To coordinate the effective response and investigation of complaints of ASB and Statutory Nuisance in the borough of Lewisham, as required by legislation and in accordance with service policy and procedures, meeting set standards and key performance indicators. 

To undertake consistent, proportionate, targeted, accountable and transparent enforcement action, in accordance with best practice advice and enforcement policies. This may include seizing goods, prohibitions, closures, preparing and serving statutory and fixed penalty notices, simple cautions and other legal documents, commensurate with the grade and post.



Knowledge 

  • Extensive knowledge of all relevant aspects of licensing law and statutory procedures, and licensing enforcement including PACE, RIPA and legislation governing disclosure.
  • Successful experience of leading ASB and Statutory Nuisance services, and the subsequent Enforcement including the understanding and use of legislation and how to implement national priorities.
  • Ability to provide support and specialist technical advice to operational staff both within the team and the wider Council, on all relevant matters related to ASB and Statutory Nuisance, and the subsequent Enforcement.
  • An understanding of the issues and challenges facing the service both operationally and strategically.
  • Knowledge of key national policy drivers, Legislation and broader influences related to the role.
  • Detailed and extensive knowledge of the full range of case law, codes of practice and guidance of ASB and Statutory Nuisance and the subsequent Enforcement

Aptitude 

•           Ability to negotiate effective working partnership with other internal departments and external agencies in the public, private and voluntary sector

•           Self-driven, enthusiastic and innovative approach and able to be flexible with new emerging areas of work.

•           Firm belief in the importance of an honest, open, fair and transparent approach to enforcement

•           Firmly committed to the need to strive for continuous improvement

•           Ability to lead and motivate a highly skilled team of officers in an environment which demands constant change and improvement

Skills 

•           Able to work through problems, evaluate risks and offer practical solutions. Ability to make rational decisions after consideration of all the available information.

•           Using persuading and influencing skills to bring about behavioural change and achieve desired results/outcomes as necessary.

•           Effective presentation, communication and interpersonal skills and ability to apply these effectively to a variety of audiences both verbally and in written form.

•           Significant experience of working in, ASB and Statutory Nuisance Services and managing the subsequent Enforcement and dealing with the full range of complex issues.

•           Excellent organisational skills; the ability to manage a heavy workload and prioritise it in order to ensure that all deadlines and targets are met

•           Ability to supervise staff members in an environment that requires constant change and improvement

Experience

•           Strong practical experience in drafting concise and accurate reports, Council committee reports, executive reports, responses to consultation papers, press releases.

•           Experience of managing an ASB and Statutory Nuisance, service and the subsequent Enforcement issues in local authority/public sector or private sector and implementing related work programmes 

•           Experience of advising and presenting to Council committees

•           Able to lead, direct and manage staff to provide high quality services and achieve performance targets within a pressurised and high profile environment

•           Strong experience of motivating and managing a team, having input into training plans and effective working relationships with staff and trade representatives.

•           Experience of managing staff effectively through organisational change 

•           Experience of supporting the delivery of effective performance and continuous improvement

•           Experience of managing and successfully delivering projects 

•           Experience of contributing to service planning, including developing objectives and target setting, together with managing performance.

General Education

•           Evidence of continued professional, managerial and personal development and one or more of the following

•               Educated to degree level with extensive experience &/or Professional qualification related to ASB, Community Safety or Housing with extensive experience

Personal Qualities 

•           Willingness to act corporately and collaboratively

•           Enthusiastic, innovative and imaginative in approach to work

•           An inclusive and supportive manager

•           Highly motivated and not easily discouraged

•           Flexible, innovative and creative approach

•           A strong commitment to probity, honesty, openness, treating people consistently, fairly and with respect

•           Resilient under pressure and able to respond effectively when faced with conflicting demands.

Job Features

Job CategoryManagement

Job Category : Management Location : Holbeach Office, Lewisham Council Hours Per Week : 35.00 Start Date : Immediate Start  Start Time : 09:00 End Time : 17:00Salary: £31.33 We need a candi…

Contract, Full Time
Posted 1 month ago

Job Category : Housing

Location : Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time :17:00
Salary: £19.11


The role will be in the office, but can be negotiated ·   
    Negotiate arrangements with tenants ·  
     Support vulnerable tenants ·     
  Escalate cases through the escalation process ·    
   Contact tenants via phone, e-mail and letter ·     
  Visit tenants in their home for support and try and establish engagement



•          To be the first point of contact for tenants and their representatives in respect to all residential rent charges, arrears and queries.

•          Negotiate repayment plans, determining which cases to escalate and take legal action on rather internally or through referrals to legal services.

•          To be responsible for meeting targets and objectives which maximise rent collection, influencing monthly and annual collection performance and arrears reduction.

•          To liaise and correspond with tenants, the court service, external solicitors, other tenant representatives, fraud and investigation services, representing the Council’s interests and providing a professional and responsive service.

•          To adopt and promote modern ways of working, embracing new technology which improves the customer experience whilst creating efficiencies.

•          To ensuring the Council’s reputation is protected and enhanced through a high quality, professional income collection service.


Knowledge, including educational qualifications:

Educated to ‘O’ level/GCSE standard or similar qualification.

Knowledge of debt management procedures, including legal process, rent and service charge setting principles.

Knowledge of computerised rental management systems.

Understanding of the issues relating to equal   opportunities in service delivery and provision and to actively promote ways of eradicating racism, sexism and other forms of negative discrimination through the Council’s policies and procedures.

Understanding of and compliance with the Council’s Health & Safety Policy.

Experience:

Experience in a customer facing role, ideally in a social housing or income collection.

Experienced in the application of housing income collection procedures and policies.

Experience of working in a performance management environment and experienced in the development and meeting of personal and team performance targets

Aptitudes, Skills & Competencies:

Ability to communicate effectively, both orally and in writing.

Ability to understand, apply and effectively use legal processes.

Negotiation and problem-solving skills

Ability to use prepare and organise data for spreadsheets, manage and present numerical data

Ability to draft correspondence, information and reportsEffective numeracy skills.

Job Features

Job CategoryHousing

Job Category : Housing Location : Southwark Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 09:00 End Time :17:00Salary: £19.11 The role will be in the office, but …

Contract, Full Time
Kingston, Richmond
Posted 1 month ago

Job Category : Social Care & Health Non-Qualified (Kingston & Richmond)

Location : 44 York Street, Achieving for Children

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £26.00

The position will hold both court orders and ourt of court work , undertake assessments, write reports .  also will complree single assessments if the child is deemed to meet threshold for a section 17 assessmment.

The worker MUST have YJS caseworker experience.

About you: our role specification

Qualifications

● Educated at level 4 or above professional qualification in a relevant discipline (e.g Children and Youth, Social Care, Probation )

● Evidence of continuing professional development within Youth Justice

Skills and experience

● Experience of working with children, young people and families with offending behaviour

● Ability to work restoratively with all children, young people and victims of crime in line with the

service restorative approach principles and standards

● Experience of effective management of a caseload of young people in accordance with local

policies/procedure and Youth Justice National Standards, and accurate recording.

● Ability to write clear and concise court reports, bail packages, panel reports

● Skilled at undertaking timely, high quality, robust assessments (AssetPlus) and plans.

● Experience of effective partnership working and working within a multidisciplinary team.

● Experience and understanding of how Courts work and of relevant Youth Justice legislation,

including sentencing and bail/remand.

● Experience of risk management, public protection and safeguarding in the context of youth

offending and contextual safeguarding.

● Experience of delivering effective interventions that reduce risk, reduce likelihood of reoffending

and maximise positive outcomes for young people.

● Good knowledge and understanding of the Youth Justice landscape, including best practice in

regard to Good Lives Model, Desistance Theory, Trauma Informed Practice and Transitions

● Knowledge or keen interest in specific areas of offending such as harmful sexual behaviour, knife crime, county lines and national referral mechanism or children harming in the home.

Personal attributes

● A passion to demonstrate and promote our values (Trust, Respect and Empower) through professional behaviours and relationships with all stakeholders.

● To deliver Achieving for Childrenʼs vision, mission and values to support children and young people to live safe, happy, healthy and successful lives.

● Good organisational abilities including: time management, problem-solving and prioritisation.

● Able to work flexibly and independently with a commitment to the organisation culture.

● Personal determination, drive, energy and ambition to overcome obstacles, achieve challenging

objectives, celebrate success and deliver excellent outcomes for children. Taking a strength

based approach to managing situations.

● Commitment to collaborative working within Achieving for Children and across organisational

boundaries in the best interests of children and families.

● Good communication and interpersonal skills that are open, honest, persuasive and pragmatic,including ability to negotiate and influence.

Job Features

Job CategorySocial Care – Qualified

Job Category : Social Care & Health Non-Qualified (Kingston & Richmond) Location : 44 York Street, Achieving for Children Hours Per Week : 36.00 Start Date : Immediate Start Start Time : …

Contract, Full Time
London, Southwark
Posted 1 month ago

Job Category : Environmental Services

Location : 160 Tooley Street, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time :09:00

End Time : 17:00
Salary: £25.06

36 hours per week, min 2/3 days in office at Tooley Street. Must have in-depth knowledge and experience of the Licensing Act 2003, Gambling Act 2005 and other licensing regime applications and processes. May be required to work outside normal working hours to meet service needs (incl evenings/weekends), and undertake compliance and enforcement work (inspections, evidence gathering, prep prosecution papers, witness statements)

Job Features

Job CategoryEnvironmental

Job Category : Environmental Services Location : 160 Tooley Street, Southwark Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time :09:00 End Time : 17:00Salary: £25.06 36 hour…

Contract, Full Time
Rotherham, South Yorkshire
Posted 2 months ago

Job Category : Admin & Clerical

Location : Riverside House, Rotherham Metropolitan Borough Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £12.38

Key role objectives

Sitting within the Financial Inclusion Team the post holder will provide administrative support to both the Projects and Interventions Officer, and the wider Financial Inclusion Team. The post holder will primarily be working on the new Energy Crisis Support Scheme and key areas of responsibility will include:

•          Checking applications to ensure that the required documents have been received to enable processing, and liaising with applicants where further information is required

•          Supporting applicants with additional needs (i.e., language barriers/learning disabilities) to make applications into the scheme

•          The use of IT including case management systems and spreadsheets to accurately record information and prepare statistical information as and when required

•          To answer customer enquiries regarding the eligibility criteria, the application process and any other enquiries relating to the Energy Crisis Support Scheme in a timely and efficient manner

•          To provide a high-quality support service to the Energy Crisis Support Scheme Team with a focus on the delivering excellent customer service to our tenants and residents. 

Job Features

Job CategoryAdmin & Clerical Jobs

Job Category : Admin & Clerical Location : Riverside House, Rotherham Metropolitan Borough Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00Salar…

Contract, Full Time
Somerset
Posted 2 months ago

Job Category : Planning

Location : County Hall, Somerset Council

Hours Per Week :37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £36.25

Role Purpose 

To be responsible for the processing and determination of a varied and complex caseload of planning applications (including major development – economic, inward investment, change of use and residential schemes) across Somerset, through negotiation with developers and their agents, considering third party comments, liaising with members and drafting reports to Planning Committee and for delegated decisions.

To provide support and guidance to planning officers and consultees dealing with the processing of planning applications, undertaking monitoring and compliance functions and other planning functions to meet agreed timescales, make robust decisions, and deliver appropriate development. To prepare appeal statements and attend hearings and public enquiries as expert witness in connection with planning and enforcement appeals, to represent the Local Planning Authority and defend its decision.

Accountability 

Ensure compliance with all relevant legislation, organisational policy, and professional codes of conduct to uphold standards of best practice reflecting these for the team

Deliver the aims of the council’s equality, diversity and inclusion policies; health, safety and wellbeing of self and others; and Organisational values in everything you do, ensuring team members are also aware of their responsibilities and maintaining their understanding that Equality and Diversity practice covers both interaction with staff, service users and communities. This includes challenging discrimination and promoting equality of opportunity for all.

To work as part of the Council’s wider planning service, to process applications for a wide range of development schemes including major planning applications and those of a more complex nature, undertaking negotiations with developers and their agents, whilst balancing material considerations, site constraints, planning policy and third party comments.

Drafting reports to Planning Committee and for delegated decisions taking account of relevant legislation, case law, appeal decisions, policies, and the procedures of the Council.



Qualification/ Knowledge / skills / experience

Qualifications: 

  • Degree in Town Planning or related subject and equivalent experience. The postholder will require membership of (or be eligible to join) the RTPI (Essential)

Knowledge:

  • Ability to provide detailed advice across a range of planning issues in a development management/planning environment, including process and procedural matters (Essential)
  • Good knowledge of planning, enforcement, planning policy, case law and relevant legislation (Essential)
  • Interpretation of legislation – interpretation of relevant planning legislation and case law in respect of issues arising from pre-application enquiries, applications, appeals and planning enforcement (Essential)

Skills:

  • Good negotiation skills and the ability to contribute positively to the resolution of issues (Essential)
  • Working under pressure and to strict deadlines, prioritising, organising, and planning own and others fluctuating workloads (Essential)
  • Ability to communicate with a range of stakeholders clearly and proactively (Essential)
  • Adaptation and responding to change (Essential)
  • Ability to use influence and persuasion to achieve objectives (Essential)
  • Ability to use thoughtful judgement to manage complex service delivery (Essential)
  • Flexible approach to the working day (Essential)
  • Shares knowledge and expertise with others (Essential)

Experience: 

  • Should have experience of working at a Senior level in Development Management and demonstrate the ability to manage a caseload and competing workloads to maintain performance targets (Essential)
  • Should have experience of defending the Council at appeal (Hearing/Inquiry) (Desirable)
  • Should have experience of working within a team to support team development and CPD (Essential)

Job Features

Job CategoryPlanning

Job Category : Planning Location : County Hall, Somerset Council Hours Per Week :37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:30Salary: £36.25 Role Purpose  To b…

Job Category : Admin & Clerical

Location : Reigate and Banstead Borough Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £11.44


General description of role

Works under the direction of the Principal Estates Manager to:

a)         Manage all aspects of the Post Room services and processes that support the core business of Reigate & Banstead’s operations.

b)         Supervising and making efficient use of resources available to meet the day-to-day Post Room demands from both external and all Council Departments, you will be responsible for but not limited to the following tasks:

o          Sorting and distribution of the post across the Authority.

o          Scanning incoming post and related documents for departments within the council.

o          Sorting of overnight printing and undertaking any printing as and when required.

o          Managing stationary stock levels, along with processing and distributing incoming stationary requests.

o          Operation of various pieces of equipment including large format scanners, folding machine, photocopiers and general office equipment and be willing to continue training in new technology and be prepared to instruct others as required.

Qualifications

SVQ Level 2 Clerical or equivalent or above or similar / or able to demonstrate significant experience in a similar role.

Experience and achievements

2 years pre-qualification experience of Post Room administration.

Able to communicate on all levels, excellent customer care skills.

Experienced in stakeholder management.

Experience of working in multi-tasking environment.

Role required competencies and behaviours

Accustomed to working with highly confidential information.

Knowledge of Premise H & S Compliance.

Ability to work on own initiative and monitor, lead and develop a team of people.

Good communication and written skills.

Ability to work within tight timescales.

Good numeracy skills.

Working knowledge of computer-based software

(ie. Microsoft Office Suite)

Ability to demonstrate a knowledge and commitment to the Council’s policies, procedures and values.A willingness to work flexibly and outside of core working times

Job Features

Job CategoryAdmin & Clerical Jobs

Job Category : Admin & Clerical Location : Reigate and Banstead Borough Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Salary: £11.44 Ge…

Contract, Full Time
South Gloucestershire
Posted 2 months ago

Job Category : Financial

Location : Badminton Road Council Offices, South Gloucestershire Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time :09:00

End Time : 17:00
Salary: £21.98

Under the direction of the Finance Business Partner, you will be responsible for the day to day activity within the team to provide financial advice and information and deliver a range of quality and cost effective financial management and financial support services, to Council departments. The role has key responsibility for:

  • Supporting the Finance Business Partner in the preparation of revenue and capital budgets and the preparation of budget monitoring information.
  • Providing financial advice and support to budget holders, including, advice about capital resources to support the preparation of bids for funding from external bodies.
  • Supervision, on a day-to-day basis, of the work of Finance Officers and oversight of the work of the Finance Assistants.
  • Ensuring that provider payments are made accurately and on time each year. 


Key Responsibilities 



If relevant: manage and motivate a team of staff and oversee performance monitoring, recruitment and provide guidance ensuring team members receive performance feedback and advice, development opportunities and that a highly competent, creative and participative culture is maintained.

Provide expert advice to customers (councillors, departments, managers) who receive clear guidance and information and also ensure that council activity is lawful.  

Produce information reports and analyse complex data for customers so that customers receive accurate, up to date reports and data that fulfil statutory requirements 

Set targets, monitor performance and review potential changes to systems to ensure services and/or projects are delivered successfully

Work closely with suppliers and partners to negotiate and manage projects that meet business needs and service standards.  

In consultation with customers identify and provide training and information sessions so understanding of the area of expertise is enhanced


Knowledge, Skills and Experience

1.         You will have significant operational experience within a large organisation, delivering similar services.

2.         You will hold a relevant professional qualification or will have equivalent relevant professional experience.

3.         You will be able to build positive relationships with Council-wide contacts and partner organisations.

4.         You will have experience of managing and motivating staff to achieve organisational objectives.  

5.         You will be able to oversee projects and work programmes.

6.         You will be able to show excellent verbal and written communication by being able to understand and explain complex information to technical and non-technical audiences at all levels.

7.         You will have good interpersonal skills to communicate with managers and colleagues and to negotiate with and influence a range of audiences

8.         You will have excellent numeracy and good analytical skills.

9.         You will be able to work flexibly, cope with competing demands through good time management and work under pressure.

10.       You will be able to deal with sensitive and contentious issues.


Person Specification


Essential 


 Recognised CCAB qualification (preferably CIPFA), or Association of Accounting Technician qualified or will have equivalent relevant professional experience in local government, covering the key financial processes of financial planning, budget preparation, budget monitoring and preparing final accounts (1 & 2).

Experience of supervising a small team to effectively deliver a range of quality and cost effective financial management and financial support services (4).

Good project management skills to work and oversee projects as and when required (5)

Excellent written and verbal communication skills (6)

Experience of undertaking analysis and appropriately communicating the results to the selected audience (7&8)

Well organised with excellent time management skills (9)

Excellent IT Skills 

Exemplifying the Council values and behaviours

Desirable

Experience of working in a Local Government Organisation

Knowledge of CIVICA Financials 

Job Features

Job CategoryAccounting & Finance Jobs

Job Category : Financial Location : Badminton Road Council Offices, South Gloucestershire Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time :09:00 End Time : 17:00Salary: £2…

Contract, Part-time
Lincolnshire
Posted 2 months ago

Job Category :Education – Primary & Secondary

Location : Lincolnshire County Council

Hours Per Week : 10.00

Start Date : Immediate Start

Start Time : 09:30

End Time : 15:30
Salary: £18.53

PURPOSE OF JOB:

To deliver a balanced and flexible programme of accredited Family Learning

provision across Lincolnshire

▪ To develop adults’ confidence in their own skills and abilities

▪ To support and develop positive interaction between parent and

child

▪ To help signpost families to further learning opportunities within

their local community.

MAIN RESPONSIBILITIES, TASKS & DUTIES

i. To plan, prepare and deliver accredited courses using schemes of

work, session plans and a variety of methods and approaches to

enable and support learning including providing learners with an

Learning Diary (LD), individual learning plan (ILP) or personal learner

record (PLR) and supporting each session with a well prepared

session plan

ii Work with the allocated project officer to provide written information for

all publicity / marketing.

Provide information and advice to learners at the beginning and end of

course.

To attend induction and all other meetings where required as

appropriate.

iii To fully complete, and submit to deadlines, accurate administrative

paperwork related to the organisation of teaching including enrolment

forms, registers, completion and achievement data, course folders,

course evaluations, and other course and statistical information asrequired. Some of which may be online.

Job Features

Job CategoryEducation

Job Category :Education – Primary & Secondary Location : Lincolnshire County Council Hours Per Week : 10.00 Start Date : Immediate Start Start Time : 09:30 End Time : 15:30Salary: £18….

Contract, Part-time
Harringay Ladder, Haringey, North London
Posted 2 months ago

Job Category :Facilities & Environmental Services

Location : ALEXANDRA HOUSE, London Borough of Haringey

Hours Per Week : 25.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 14:00
Salary: £14.40


Caretaker / Janitor ( with Driving duties) Role with be mainly working alone driving a van daily to collect and deliver to and from various libraries buildings , books , newspaper deliveries including small items of furniture as requested and approved


Main Responsibilities

1.         Using Council Vehicle to collect and deliver any identified goods across the Borough as directed by Line management.

2.         Prepare rooms / halls for meetings or functions to the required set out floor plans including where required the provision of audio-visual equipment, and clear up afterwards as needed – moving tables, chairs etc, collecting rubbish. Ensure the safe storage of equipment and inform your manager of any defects.

3.         Attend buildings where meetings / functions are taking place as directed to provide support.

4.         When requested, to carry out visual building walk around checks, reporting any building defect found to the Property Helpdesk, and also visually checking that heating/ventilation and water systems, Fire, intruder alarms are working as required when checks are carried out.

5.         When requested, to check and ensure that the access, egress and surrounding areas of buildings forming the administrative complex, especially during adverse weather conditions, are safe, e.g., clearance of snow and spreading of salt as appropriate.

6.         Assistance to drivers making large/heavy deliveries of goods to the administrative complex, e.g. stationery, and assisting contractors in the access to equipment and machinery as requested.

7.         To present a professional and caring image, including the wearing of a uniform and prescribed footwear.

8.         To participate as a Facilities Management team member in team briefings, training sessions, and other meetings or conferences organised by the section, or by the corporate authority, to further service delivery and enhance team ethic.

9.         To ensure the correct handover to colleagues at end of shift if appropriate.



Knowledge, Qualifications, Skills and Experience

Full driving licence

Good oral communication skills

Able to work alone

Able to prioritise workload 

Good time keeping

Ability to read and follow written instructions 

Self-aware and motivated, able to work within a team

Customer care

Job Features

Job CategoryFacilities & Environmental Services

Job Category :Facilities & Environmental Services Location : ALEXANDRA HOUSE, London Borough of Haringey Hours Per Week : 25.00 Start Date : Immediate Start Start Time : 09:00 End Time : 14:00Sala…

Job Category : Social Care & Health Qualified

 Location : County Hall , Somerset Council

Hours Per Week : 22.25

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £28.82

Role Purpose

To assist the Responsible Senior Officer (RSO) for TEC in the Council and Digital Lead in

Health as part of the DISC programme in Year 3, plus commissioning appropriate

services, develop policy and continuous service development within the Care Market. To

create effective frameworks, strategies, and policies for jointly commissioned services

with partner and commercial agencies. To ensure robust commissioning outcomes

and/or delivery of service to achieve agreed outcomes. To continue to the development

of commissioned services within the Care Market (Residential and Domiciliary Care) as

required


We are looking for a skilled advocate for digital transformation and practice whose focus

is on making things better and easier for people with digital enablement. They will support

the development of the developing a community provider TEC offer, Optimal Handed

Care (OHC) and aligned to the Somerset Independent Living Centres (SILCs) ensuring

that we do the right thing for individuals and carers, people and communities as well as

delivering a working environment for Care staff, which better enables staff to deliver the

best care, they can every day.



Qualification/ Knowledge / skills / experience

A registered HCPC professional with a degree qualification and/or demonstrable

equivalent experience including working on community and organisational transformation.

An interest in developing skills and practice within the care market, either within

Digital/TEC and Moving & Handling. (E)

Prince 2 Practitioner, Agile, Change Management or equivalent qualification or

demonstrable equivalent experience. (E)

Evidence of continuing professional development. (E)

Experience of leadership within Socail Care and/or Healthcare, including expertise and

understanding of performance and change management, business planning, budget

setting and management processes. (E)

Role Description

Demonstrable Subject matter expertise across a number of key areas relating to

digital/TEC, data and Moving and Handling Practice (E).

Experience and application of planning, project and programme management

methodologies and practices within community settings (D).

Ability to work without supervision, providing specialist advice to the organisation, working

to tight and often changing timescales (E).

Ability to work collaboratively with team members to co-ordinate a highly effective project

management and ensure key dates and deadlines are disseminated in a clear, effective

and supportive way (E).

Ability to interpret national and local policy for implementation (E).

Effective Leadership skills (E/D)

Experience and application of planning, project and programme management

methodologies and practices within community settings (D).

Experience of working within a complex and challenging environment, managing

relationships with multiple stakeholders (E).

Job Features

Job CategorySocial Care – Qualified

Job Category : Social Care & Health Qualified  Location : County Hall , Somerset Council Hours Per Week : 22.25 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00Salary: £…

Contract, Part-time
Somerset
Posted 2 months ago

Job Category : Planning

Location : County Hall, Somerset Council

Hours Per Week : 18.50

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £30.34

We are an ambitious and dynamic Council with a major programme of residential development and a significant amount of open space and green infrastructure projects to deliver, including country parks, play spaces and allotments.

We require an experienced professional to provide a specialist development management service for landscape and green infrastructure including pre-application discussions, evaluating applications, scrutinising detailed schemes and overseeing delivery of new facilities.

This role is situated in the Placemaking Team within the Climate & Place Directorate and is the lead landscape specialist for the Council. It will provide a specialist development management service for landscape and green infrastructure including pre-application discussions, evaluating applications, scrutinising detailed schemes, providing expert witness advice in appeals and enforcement.

You will play a key role in the delivery of well-designed high quality open space for the benefit of local communities and the environment.  We are looking for enthusiasm as well as a commitment to good design and the highest standards of landscape architecture detailing.

Accountability

Corporate

Responsibilities

Ensure compliance with all relevant legislation, organisational policy,

and professional codes of conduct to uphold standards of best

practise.

Deliver the aims of the council’s equality, diversity and inclusion

policies; health, safety and wellbeing of self and others; and


ROLE DESCRIPTION

Organisational values in everything you do, ensuring team members

are also aware of their responsibilities and maintaining their

understanding that Equality and Diversity practice covers both

interaction with staff, service users and communities and includes

challenging discrimination and promoting equality of opportunity for

all.

Qualifications

• Educated to postgraduate level in Landscape Architecture or equivalent – Essential

• Membership of the Landscape Institute – Desirable

Knowledge

• Able to prepare and review planning policy and guidance, including the Local Plan and

related Development Plan Documents (DPDs) and Supplementary Planning Documents

(SPDs) Neighbourhood Plans and Conservation Area Appraisals and Management Plans

making recommendations and presenting to the relevant Council and public meetings as

necessary – Essential

• Knowledge of the democratic process – Desirable.

• Knowledge of changes in techniques, legislation and guidance including up to date CPD 

Desirable.

• Understanding and experience of project management methodology, processes, and

tools – Desirable.

• Working knowledge of the County of Somerset – Desirable.

Experience

• Proven track record in providing specialist knowledge in landscape planning  Essential

Experience of providing specialist landscape design advice on planning applications for

all major development and new green spaces  Essential ROLE DESCRIPTION

• Experience of involvement with Landscape and Visual Impact Assessment – Essential

• Proven track record within a similar role within local government or complex organisation

with understanding of the local government sector and its current challenges – Essential

Previous experience of planning workloads, establishing priorities and meeting deadlines

– Desirable.

• Experience of Appeals Process including informal hearings and Inquiries – Desirable..

• Proven track record in providing specialist landscape design advice on planning 

Desirable

• Dealing with Members, including reporting to committee/boards – Desirable.

• Experience of preparing and reviewing planning policy and guidance, including the Local

Plan and related Development Plan Documents (DPDs) and Supplementary Planning

Documents (SPDs) Neighbourhood Plans and Conservation Area Appraisals and

Management Plans including making recommendations and presenting to the relevant

Council and public meetings as necessary – Desirable.

• Extensive customer care experience and dealing with difficult customers/complainants 

Desirable.

Skills

• Excellent written, report writing and presentation skills – Essential

• Strong interpersonal skills when dealing with team members and colleagues, developers,

specialist consultants, as well as with the public and elected members – Essential• Able to make applications for all major development and new green spaces – Desirable

Job Features

Job CategoryPlanning

Job Category : Planning Location : County Hall, Somerset Council Hours Per Week : 18.50 Start Date : Immediate Start Start Time : 09:00 End Time : 17:30Salary: £30.34 We are an ambitious and dyn…

Contract, Full Time
Somerset
Posted 2 months ago

Job Category : Housing

Location : Somerset County Council, Somerset Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £16.50

Role overview:

Assist in lettings service, involving managing the empty homes and lettings processes to minimise income loss and protect relet times, whilst ensuring each home is let in accordance with the Council’s Choiced Based Lettings Scheme, Lettings Policy and associated lettings procedures.

Responsibilities:

Advertising, shortlisting, verifying, offering and viewing our empty homes through Somerset Council’s housing allocations register and local lettings policy.

Develop effective relationships with the service’s in-house property services teams and other external voids contractors, ensuring all void works are completed efficiently and meet the Lettable Standard.

Work in partnership with the Tenancy Management Officers and Supported Housing  Officers to ensure a collaborative approach in the allocation process aimed at improving tenancy sustainment.

Work collaboratively with the Rent Recovery Team and Tenancy Management Team, including a small team of benefit advisors, ensuring applicants are making advance rent payments with a full understanding of their affordability with any risks identified.

Qualifications

Minimum of 5 GCSEs at grades A to C (including English and Maths) Essential

NVQ Level 4 or equivalent, or significant relevant experience within housing; local authority or registered provider Desirable

Evidence of continuing development of professional skills e.g., through training qualification or experience Essential.

Knowledge and Experience – Essential

At least 2 years housing management experience in a similar setting with a registered provider.

Good understanding of the social housing; with a strong emphasis in housing management

Knowledge of working within Housing management, tenancy, and estates

Ability to deal with confidential and sensitive matters with a wide range and spectrum of people in varying circumstances.

Experience of dealing with the general public and in particular vulnerable customers Experience of delivery of frontline customer services

Experience of working in an administrative role

Experience of recording and maintaining accurate statistical information

Knowledge and Experience – Desirable

Numerate

Ability to prioritise, manage own workload, and meet deadlines.

Ability to work as part of a team, be flexible, use own initiative and work with limited supervision.

An awareness of the Data Protection Act

An awareness of Health and safety in a social housing setting.

An awareness of welfare benefits and welfare reform

Experience of effectively triaging enquiries and signposting clients where appropriate


Skills 

Excellent customer care and people skills and an ability to communicate well both face to face, by email and by telephone.

Accuracy and attention to detail

Good organisational and administrative skills

Good keyboarding / word processing skills

Good IT skills including the use of Microsoft Word, Excel, and Outlook as well as case management systems.

Job Features

Job CategoryHousing

Job Category : Housing Location : Somerset County Council, Somerset Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00Salary: £16.50 Role overview: A…

Contract, Full Time
South Gloucestershire
Posted 2 months ago

Job Category : Admin & Clerical

Location : Badminton Road Council Offices, South Gloucestershire Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £12.80

Tasks will include (under the guidance of experienced team members):

•          Logging MP Enquiries

•          Logging Compliments

•          Basic logging and allocating of FOIs

•          Collating information for subject access requests

•          Collating information for police requests 

•          Some cover of inboxes/first level queues

This role will predominately be home working – with initial trip to Badminton Road for induction and IT collection

About the role

Reporting to the Public Health Business Support & Planning Officer, this is a supporting role working within the Business Support Team to provide administrative support to the professional teams of Public Health & Wellbeing, within the Children, Adults and Health department.

The post holder will collate and analyse information for reports and maintain accurate records, interpreting data and drafting content for use by others. They will use strong communication skills to liaise with customers and relay issues and queries promptly where necessary. They will research information within areas of service specialism and act as a main point of contact for customers and colleagues including stakeholders and partnership agencies.

The role supports the division’s finances by using the council’s financial systems to input data, purchasing goods/services, recoding and processing petty cash claims. The role also provides administrative support which will include word processing and minute taking at meetings.

Key Responsibilities 

Provide administrative support to managers ensuring work carried out is efficient and procedures are effectively implemented.

Act as a main point of contact for the service area and provide effective communication when dealing with enquiries and information requests.

Collate and maintain records and analyse information to ensure accurate statements are produced and data is retrieved from computerised systems and interpreted.

Research information within your area of service specialism and collate evidence for presentation in reports.  This may include drafting sections of documents for use by others.

Interact with customers, colleagues and partners to maintain strong working relationships.

Communicate specific concerns, queries and issues and ensure they are accurately and promptly relayed when necessary.

Accurately record and also assist in the monitoring and maintaining of budgets/financial information/resources.


Knowledge, Skills and Experience

1.         You will have experience of working in an environment related to the service area or within a similar role.   

2.         You will hold a minimum qualification of 3 grade C’s at GCSE (or equivalent qualification) including English and Maths, or you will hold equivalent relevant experience.

3.         You will have good literacy skills and able to write letters and contribute to providing information for reports.

4.         You will have good communication skills.

5.         You will have good numeracy and IT skills.

6.         You will have good organisational skills and attention to detail.

7.         You will be able to seek out information, collate it and present findings.

8.         Knowledge of the processes and procedures related to the specialism may be useful.

Essential

You will hold a minimum qualification of 3 grade C’s at GCSE (or equivalent qualification) including English and Maths or you will hold equivalent relevant experience within a similar role in administration. (KSE1,2)

Ability to communicate effectively to service users, professionals and partnership agencies using a variety of media i.e. email, phone, face to face etc. (KSE4)

IT knowledge and its practical application, including experience of using Microsoft Office (Outlook, Word, Excel, PowerPoint) and maintaining computerised record systems (KSE5) 

Have experience in using databases, including running standard reports, analysing data and presenting findings. (KSE5,7)

Have experience of basic financial procedures i.e. petty cash, invoicing etc (KSE7)  

Desirable

Experience in working in an environment related to children’s and/or adults services (KSE1)

Experience/knowledge of processes and procedures related to the Department for Children, Adults and Health (KSE1,8)

Hold a qualification in IT or word processing (KSE2)

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & Clerical Location : Badminton Road Council Offices, South Gloucestershire Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:0…

Contract, Full Time
Posted 2 months ago

Job Category : Legal

Location :Lincolnshire County Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 08:30

End Time : 17:00
Salary: £20.85

PURPOSE OF JOB:

Contribute to the delivery of services for Legal Services Lincolnshire. Assist, as

appropriate, with:

• Providing an integrated approach to performance management, quality

standards and service delivery

• Embedding new ways of thinking and working

• Developing and maintaining strong, positive working relationships with

commissioners, partners external clients and their teams/partners and

across service areas as appropriate

To provide high quality efficient and effective legal and administrative advice and

services to the County Council and external customers and assist and support

the County Council’s Monitoring Officer in discharging his/her duties and

responsibilities.

To provide legal advice to members and senior officers of the Council, partners

and other clients and carry a workload of appropriately complex and high profile,

high risk matters and advise as required on public law and governance in support

of clients’ decision-making processes.

To role model and promote the values and culture of the service including the

highest degrees of flexibility openness and collaboration and the provision of risk-

based, solution focused advice centred on enabling clients to achieve their outcomes.


To role model and promote the values and culture of the service including the

highest degrees of flexibility openness and collaboration and the provision of risk-

based, solution focused advice centred on enabling clients to achieve their

outcomes.

To provide day to day leadership, advice and guidance to colleagues relating to

work within own area of responsibility

Continuously look for synergies and efficiency savings across area of

responsibility.

2

.

MAIN RESPONSIBILITIES, TASKS & DUTIES

The specific accountabilities of this role will be flexible and will change to meet

the needs of the organisation as required but will include (or be equivalent in

nature to) those listed below:i a) To provide high quality efficient and effective legal and administrative

advice and services to the County Council, partners and external

customers to the highest standards of professional conduct and ethics

and in a way that furthers and promotes good customer care within

Legal Services Lincolnshire.

b) To undertake all legal services work whether advice, case work or

assistance to other fee earners as required within the area of work

designated in the post outline for the time being with minimal

supervision and professional support.

c) To give legal procedural and propriety advice to senior officers, elected

members or other persons or bodies whose conduct or activities fall

within the remit of the Monitoring Officer’s duties as appropriate for

grade and to follow all instructions of the Monitoring Officer or any

deputy in relation to the conduct of any monitoring officer activities.

d) To make the Monitoring Officer, the Chief Legal Officer, an Assistant

Chief Legal Officer (or any other deputy) aware of any:-

– matters that are of a critical nature

– matters that are politically sensitive or high profile

– problems in any areas of service delivery or Council activity

– instance in which any advice given by him/her has been refused or

ignored, or

– any proposals, decisions, actions or omissions that have, or would

contravene any rule of law or code of practice or conduct or amount to maladministration.

Job Features

Job CategoryLegal Jobs

Job Category : Legal Location :Lincolnshire County Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 08:30 End Time : 17:00Salary: £20.85 PURPOSE OF JOB: Contribute to the…

Contract, Full Time
London, Southwark
Posted 2 months ago

Job Category : Trade & Operatives

Location :Council Offices, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 08:00

End Time : 16:00
Salary: £16.11

Responsibilities

  1. To competently identify the nature of an infestation and the most appropriate treatment/ management techniques. This decision should be based on knowledge gained through formal training, legislative restrictions, species specific biology, environmental protection considerations and site data. 
  2. To carry out treatments and management techniques for infestations including traps, culls, deterrents, pesticides and biocides safely and humanely, in line with The British Pest Control Association (BPCA) Code of Practice. 
  • To survey properties, internally and externally, including drains, and make recommendations for further repair works or structural considerations to overcome future infestations and mitigate the risk of spread between dwellings. To survey and assess requests for pest control support that falls outside of normal contracts. Providing estimate costings and quotations, with technical drawings where applicable
  • To carry out proofing work to control and prevent infestations, ensuring materials and techniques used are in line with housing fire safety guidance and Construction (Design and Management) Regulations 2015.
  • To organise and perform the collection of stray dogs using sound judgement and expertise in line with the safe system of work and legislation. To arrange kennel stay or re-homing where appropriate. 
  • To assist in the organisation, and perform the execution of pigeon proofing measures, including the cleansing and removing of pigeon matter as and when required.
  • To use, prepare, store and transport pesticides in line with COSHH regulations; ensuring that substances hazardous to health are properly controlled. Assist in preparing risk assessments and method statements. 
  • When allocated a vehicle the post holder is responsible for ensuring that the vehicle is safely and correctly driven, is well maintained and roadworthy, and all plant and materials are safely stored. There is also responsibility for the content of the vehicle at all times while in their possession and to ensure the security of all materials and tools.
Knowledge, including educational qualifications: 
Qualified to either Diploma in Pest Control with the British Pest Control Association (BPCA part 1 and 2) or RSPH Level 2 Certificate in Pest Management or equivalent.
 
To understand issues around the delivery of all pest control work activities in an urban environment and evidence of continued professional, managerial and personal development, within the relevant discipline.  
Understanding of relevant legislation and codes of practice in H&S, pest control.
 
To understand how the principles of Equality Act and Public Sector Equality Duty impacts on all work duties.
 
To understand the basic safeguarding procedures and protocols for children and adults at risk. 

Experience:
Experience in providing pest control advice to clients.
 
Experience of working with baits, traps, poisons and pest control equipment.
 
Experience of working effectively both independently and as part of a team.   
Experience of providing excellent customer service whilst working in a front line operational team.   
Aptitudes, Skills & Competencies:
Ability to handle, prepare and lay poison baits or spray insecticides, keeping yourself and others safe.  
Ability to use technology equipment in line with the duties of the post.   
Ability to prepare reports and maintain records of visits and actions carried out in relation to pest control and animal welfare duties.
 
Ability to interpret work instructions, both written and verbal, and implement them.
 
Ability to determine when an infestation requires a more detailed investigation or treatment.   
Ability to formulate practical solutions to problems given the constraints of the situation 
Ability to respond to the needs of customers diplomatically and sensitively, and to deal with issues calmly, effectively and with a high degree of professionalism and integrity.
 
Ability to act as coach and mentor to trainees and newly qualified colleagues.
 

Job Features

Job CategoryConstruction Trades & Operatives

Job Category : Trade & Operatives Location :Council Offices, Southwark Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 08:00 End Time : 16:00Salary: £16.11 Resp…

Contract, Full Time
Powys County Council
Posted 2 months ago

Job Category : Professional

Location : Llandrindod Wells County Hall, Powys County Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £284.97

A To assist the Trading Standards Service in providing the full range of its functions in accordance with relevant objectives, policies and procedures.

Food Standards qualification, experience, and evidence of competency against the framework essential. The role is to conduct interventions at premises in accordance with the Food Law Code of Practice.

Wage negotiable must be comparable to existing workers, to be discussed.

What you will do:

  • Undertake routine inspections and respond to complaints and enquiries relating to Trading Standards activities and support other officers in the team with this work and their development.
  • Provide advice and assistance to businesses
  • Work closely with other Council departments, government agencies, external partners and members of the public.
  • Apply relevant legislation and guidance and undertake investigations or enforcement as appropriate.  Prepare case files for prosecution, attend court/tribunerals/hearings as required.

Your responsibilities will be:

This section should include details of the main responsibilities of the job and should include no more than 12 separate points

1.   To investigate and report on breaches of relevant Trading Standards  legislation in accordance with the Council’s Enforcement Policy and to ensure that such cases are dealt with in a timely and professional manner. Prepare the necessary case material for legal proceedings, attend and where necessary give evidence in Magistrates or Crown Court, before Justices of the Peace, Tribunals, and other forms of hearings where necessary.



Do you think you’re the right person for the role? Then, demonstrate you meet the following criteria in your application. 

Experience         

Essential 

  • Will have experience of working in a TS environment for a period of 12 months
  • Proven record of working with consumers and businesses to resolve disputes/secure compliance
  • Will have investigated and reported on breaches of TS legislation

Knowledge 

Essential 

  • Thorough understanding of statutory and regulatory controls undertaken by TS service
  • Understanding of the legal system in the UK, to allow thorough investigation, analysis of offences and production of comprehensive reports
  • Be aware of the current challenges facing the TS service in the UK

Qualifications and Training 

Essential 

  • Diploma In Trading Standards (or equivalent)
  • Be qualified to enforce  Food Safety Legislation
  • Be qualified to perform the duties of a Weights and Measures Inspector

Personal Qualities 

Essential 

  • Shall be honest, reliable and committed 
  • Show qualities in leadership, innovation and determination
  • Demonstrate the ability to work in a sensitive and sometimes stressful environment
  • Strong financial and commercial awareness, with excellent analytical skills and a creative approach to problem solving

Skills 

Essential 

  • Will have excellent interpersonal skills
  • Be a good communicator both orally and in writing
  • Ability to manage a diverse workload and heavy demands whilst adhering to tight timescales.
  • Excellent communication and negotiation skills and an ability to influence outcomes, with reasoning, persuasion and tact.
  • The ability to engage with and relate to key partners and stakeholders, other public sector bodies and private organisations in a way that benefits the Service and delivers results.
  • Ability to work under pressure and to deadlines  and in stressful situations
  • Ability to exhibit empathy when dealing with distressed consumers and business personnel

Job Features

Job CategoryProfessional

Job Category : Professional Location : Llandrindod Wells County Hall, Powys County Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:30Salary: £284.97 …

Contract, Full Time
Knowsley
Posted 2 months ago

Job Category : Social Care – Qualified

Location : Nutgrove Villa, 2nd Floor, Knowsley Borough Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £35.21Qualified social worker for children’s role

Job Features

Job CategorySocial Care – Qualified

Job Category : Social Care – Qualified Location : Nutgrove Villa, 2nd Floor, Knowsley Borough Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00…

Job Category : Driving

Location : Folkestone Road Depot, London Borough of Newham

Hours Per Week : 20.00

Start Date : Immediate Start

Start Time : 07:00

End Time : 17:00
Salary: £13.65

20 hours per week – 2 AM hours and 2 PM hours per day

MUST HAVE A CURRENT DBS CHECK AS WILL BE DRIVING A SCHOOL BUS.

Clean License

Job Features

Job CategoryDriving

Job Category : Driving Location : Folkestone Road Depot, London Borough of Newham Hours Per Week : 20.00 Start Date : Immediate Start Start Time : 07:00 End Time : 17:00Salary: £13.65 20 hours p…