Administrator – Lifelong Services

Job Title : Administrator – Lifelong Services
Job Category : Administration
Location : County Hall North, West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £9.62
At West Sussex we are proud to say that our Values have been developed by our
employees. They are described in detail in the West Sussex Values document which is
available on the jobs pages.
The values describe how we work with our colleagues, customers and partners.
Successful candidates will be guided through the Values and how they apply to the job
role as part of the induction process.
West Sussex County Council has identified a clear set of expectations for all
employees. The expectations describe how employees demonstrate the values and
meet essential working practices. Successful candidates will be guided through the
expectations as part of the induction process and their performance and development
in relation to these will be assessed though on-going appraisals

Administrator – Service Unit
Person Specification
This section outlines the key criteria that must be addressed when submitting
an application for employment or registering with West Sussex Futures as
shortlisting for interview will be based on information supplied here.

Level of Knowledge
Literacy and numeracy sufficient to follow procedures for a range of admin tasks.
General working knowledge of IT such as Word and Excel (or equivalent
packages)

Qualifications and Professional Membership
4 GCSEs with A-C passes including Maths and English or equivalent qualification or
experience demonstrating that level of numeracy and literacy.
RSA I Word-processing or equivalent qualification – desirable

Experience
Previous experience of working in an office environment – desirable
Skills
Key Skill 1
Literacy and numeracy skills in order to understand complex written instructions
describing tasks, type documents or take complex messages.
Key Skill 2
General IT skills including Word and Excel (or equivalent packages) for word
processing, data processing, creating basic presentations, maintaining basic computer
databases and production of straightforward statistical data etc.
Key Skill 3
Good communication and interpersonal skills in order to provide clear and concise
advice and guidance to a range of clients, including the ability to provide receptionist
duties in an appropriate manner.
Key Skill 4
Ability to interpret information, such as service complaints, and then redirect them to
the appropriate person to provide quick and accurate resolution.
Key Skill 5
Ability to plan over the short term in order to organise resource bookings, monitor
stationery orderings and co-ordinate FOI requests.