Job Board

Job Category : Planning

Location : Guildhall 1, Royal Borough of Kingston

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00
End Time : 17:00
Salary: £34.34

Job Category : Revenue & Benefits

Location : 160 Tooley Street, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £22.15

We are looking for 3 officers to join the Debt Resolution Service within the Income Operations Service.

The aim of the role will be to reduce arrears and influence customer payment behaviours through customer contact, payment negotiation, verification of liabilities / discounts / exemptions, liaising with third parties and taking appropriate recovery action based on the customer individual circumstances.

Candidates require extensive experience with NEC (Northgate revenues) and Council Tax Legislation – Previous experience with Civica Collect (Onestep) is desirable but not essential.

The role is HYBRID and Candidates will be required to attend Southwark offices or surrounding area at least 2 days per week and may be required to make home visits.

PURPOSE OF THE JOB

To manage a particular caseload in the day-to-day administration, billing, collection and

recovery of Council Tax (an annual debit of £176M), and Business Rates (annual debit of

£320M) and BIDs (annual levy £4M). Interpret and apply the Local Government Finance

Act 1992, relevant regulations and Southwark Council’s own policies and procedures,

ensuring that Best Value indicators on council tax & NNDR collection and debt reduction

targets are achieved for your caseload and that quality assurance frameworks are

established such that accuracy of data is maintained.

To identify and take the appropriate collection action on accounts relating to Miscellaneous

Income & Housing Benefit Overpayments, liaising with service departments in respect of

uncollectable debts.

To seek the most efficient collection routes meeting council and customers’ needs and

influence the implementation of best practice processes in performance and service

delivery so that the team meets its collection targets and supports broader corporate

objectives.


Knowledge, including educational qualifications:

Essential

How

assessed

Extensive knowledge of Revenues including relevant legislation

and regulations. 

5 GCSE’s (including English and Maths) or equivalent or work

experience of at least an equivalent level 

Experience:

Significant experience of Revenues administration, working

practice and procedures preferably in a delivery role. 

Experience of dealing directly with, and advising, members of the

public in a professional manner under all circumstances 

Experience of attending and interviewing customers at Court 

Aptitudes, Skills & Competencies:

Ability to communicate effectively both verbally and in writing with

a variety of people at different levels both in and outside the

Council

Ability to co-ordinate, plan and prioritise the workload and meet

deadlines when faced with conflicting priorities 

Effective interpersonal skills, tact, diplomacy and listening skills to

enable development of working relationships with customers,

colleagues and all stakeholders

Ability to work independently and within teams to meet targets

and deadlines 

Ability to provide a customer focused service. 

Ability to use computer systems including word processing,

spreadsheets and databases for correspondence, reports and

performance monitoring.

Ability to deal with complex queries whilst ensuring good attention

to details to resolve issues that arise 

Effective desk-based investigative skills, which utilise all available IT avenues to resolve cases successfully.

Job Category : Construction & Trades

Location : The Alps Depot, Vale of Glamorgan Council

Hours Per Week : 37.00

Start Date :  Immediate Start

Start Time :08:00

End Time : 16:00
Salary: £16.10

We are looking for a candidate that is qualified in painting and decorating with an NVQ level 2 or similar and has good experience in external + internal painting. 

This candidate needs to have a full driving licence and is punctual with his time keeping. This roll involves the successful person to work closely with a team of painters that are undergoing a painting program that will be spanning up to September and with the opportunity to to work in void property’s when the weather changes.

Job Category : Environmental Services

Location : 160 Tooley Street, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 08:45

End Time : 17:00
Salary: £19.94

Must have 6 months (or more) experience in dealing with Formal Representations and/or informal appeal made against the PCN (issued within London). Full understanding of TMA 2004 & RTA 1991 is required.

PURPOSE OF THE JOB

As a member of the Parking appeals and representations team, they deliver a timely and effective service for the Parking and Network Management team and the wider council. The post holder will be expected to produce work to a consistently high standard and to use their experience, knowledge and aptitude to weigh up the evidence in each case, whether it is a Penalty Charge Notice (PCN), parking permit or parking control suspension and make balanced judgements.

Parking and traffic enforcement is crucial to delivering three of the council’s plans: Climate Change, Air quality and Streets for people. 

PRINCIPAL ACCOUNTABILITIES

1.         To investigate and respond to all parking related correspondence, including formal and informal representations and appeals received as a result of enforcement of PCN issued to motorists.  This includes the external Environment and Traffic Adjudicators who sit at London Tribunals and make the final decision on any parking or traffic penalty in an adjudication hearing which evidence is presented by the officers to trained solicitors or barristers who are the adjudicators. 

2.         To ensure other parking enquiries are dealt with, in line with the statutory process and timescales, internal key performance indicators (KPIs), civil procedural rules (CPR 75) and the council’s communication procedures to deliver a high standard of customer services to the residents and visitors of Southwark.

3.         To attend external Adjudication Hearings and give evidence and prepare proofs of evidence as required preparing and determining a plan for any complex cases highlighted in accordance with the legislation.  

4.         To ensure that all incoming parking permit applications and parking control suspension applications are dealt with (including requests for further information) in line with the set time limits given by the appeals and representations managers.

5.         To answer phone calls in the specialist parking customer service centre, dealing with incoming emails, parking permits, parking control suspensions and Paybyphone services, resolving residents and visitors requests and issues in a timely and clear manner.  

6.         To accelerate and identify any themes and trends arising from representations, complaints and concerns to their line manager reporting and sharing case issues. 

7.         To manage and prioritise their own workload in response to changing demands from management. 

8.         To ensure that daily quality and quantity performance standards are met or exceeded and that correspondence conforms to the relevant quality, policy and legislative standards 

9.         To ensure that enforcement practices and required enforcement infrastructure complies with agreed procedures and standards and to take responsibility for reporting non-compliance issues to the appropriate teams. 

10.       To authorise the cancellation of and initiate refunds as a result of PCNs being cancelled, permit or suspensions ending before their expiry when required in accordance with the parking services policies.  

11.       To assist in the mentoring of new staff providing guidance and training on local parking policies, procedures and legislation. Providing advice and guidance on complex parking and traffic cases liaising with other internal or external bodies to resolve queries.

12.       To carry out other duties and tasks which may from time to time be required to meet the needs of the service and to deputise for the Appeals and Representations Manager in their absence.

JOB CONTEXT

            Organisational Objectives: 

            The council has a statutory duty to undertake parking and traffic enforcement and this role deals with the outcomes of managing the limited kerb space on the highway. 

            Contributes to the delivery of the Council’s streets for people strategy, Climate change and Air quality strategies.

            Delivering effective and cost efficient services to the residents and motorists of Southwark

            Delivering high standards of customer service to the residents of Southwark. Formally reports to:    Appeals and representations manager

Job Category : Administration

Location :County Hall, Chichester, West Sussex County Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £14.84

Working pattern: Full time

Working arrangement: Office base is County Hall, Chichester but the team does hybrid working. One day a week in Chichester and the rest of the week working remotely. 

Length of assignment: 

Job Description : 

An exciting opportunity to join West Sussex County Council’s Economic Growth 

Team. The team delivers a broad range of evidence-led economic initiatives and 

programmes in response to the needs and opportunities of the West Sussex 

economy. We are looking for a Project Support Officer to work at the heart of 

the team supporting with a range of projects and initiatives.

The Project Support Officer will play an important role in supporting the delivery 

of a range of new projects, having the opportunity to help shape the approach. 

This is a great opportunity to work in a collaborative team on projects that make 

a difference in our communities. 

The role holder will coordinate activities in line with the team business plan, as 

well as plan and assist in the development and staging of a variety of events, 

including meetings, seminars, briefings etc.

They will also support  communications and marketing activities, including through social media.

There is a regular and intrinsic requirement to communicate in English with 

members of the public.

Key Skills:

1. Sound communication and interpersonal skills in order to interact effectively

with a range of clients and create effective working relationships.

2. Ability to organise / prioritise work, co-ordinate a variety of tasks in a clear

and logical way and meet agreed deadlines which minimise the disruption to

the business.

3. Good literacy and numeracy skills in order to understand complex written

instructions describing tasks and to check financial invoices and other

documents.

4. Sound and accurate IT skills including a good working knowledge of MS Office

applications for analysing, report writing and maintaining data at a high level.

5. Ability to present information clearly, concisely, accurately and in ways that

promote understanding, either verbally or in written form.

6. Ability to interpret varied and complex information to produce high quality

documents with minimal guidance.

Qualifications and/or experience:

• Level 4 qualification in a relevant area, OR equivalent practical experience,

demonstrating the same level of applied knowledge in researching, analysing

and evaluating arguments and information.

• Experience of working within a small team with evidence of effectively

supporting the delivery of projects / initiatives, developing report

documentation, and problem solving.

• Degree or Diploma in Business Administration or equivalent – Desirable

• Experience working in local government or economic development –

Desirable

Job Category : Buildings Services, Trades & Maintenance

Location : Rhondda Cynon Taf County Borough Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 07:00

End Time : 15:00
Salary: £12.80

Job Category : Technical

Location : Magdalen House, Bootle, L20 3NJ, Sefton MBC

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £19.24

The post is within the Home Improvements Team which forms part of the Building Services team

Job Purpose:

Supporting the Principal Housing Improvement Officer in the delivery of comprehensive and efficient Home Improvement Service the post holder will assess adaptation requirements in line with relevant legislation, undertake design work to address identified requirements efficiently and effectively and manage the delivery of the works to a high standard.

To deliver the following outcomes

1.         The Council’s key investment projects are delivered

2.         The operation and financial efficiency of the Council’s assets are improved

3.         The opportunities for sustainable development and investment in Sefton are increased

4.         The Council’s assets are maintained

5.         The most vulnerable people are assisted in accessing opportunities

6.         Our services are accessible

Main Duties and Responsibilities:

1.         To provide an efficient and effective service to clients who are enquiring about, have made an application for, or have received approval for, the various types of grant or loan assistance provided by the Council.

2.         To organise and oversee all technical aspects of the Housing grants / loans process from receipt of initial enquiry through to completion. Visiting client’s in their own homes providing the required level of advice and information and maintaining regular contact with them at each stage of the case

3.         To Inspect properties with regard to the legislation and standards appertaining to the Housing Health and Safety Rating System, the Decent Homes Standard, Disabled Facilities Grant and other relevant standards, as appropriate. To visit properties and undertake surveys to identify eligible works, prepare detailed plans and specifications / schedules of work to meet the needs and to check and analyse plans, specifications, estimates, bills of quantities and variations in connection with all applications for assistance.

4.         To maintain and review an up-to-date Register of Preferred Contractors5.         To administer the Contracts for Works, instruct contractors and monitor the quality of workmanship.

Job Category : Social Care & Health Qualified

Location : Civic Offices, London Borough of Sutton

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £26.25 

This role will be for a Social Worker to assess prospective foster carers and support and promote fostering recruitment service 

Job Category : Housing

Location : Council Offices, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £23.20

Require a communal repairs technical officer to inspect, raise and follow through on a patch of blocks specifically in relation to communal repairs. Being the point of contact for residents and tenants associations. some out of hours work will be required for evening tenants meeting.

must be experienced in repairs and raising jobs via netfed codes.

PURPOSE OF THE JOB

To undertake inspection, specification and performance monitoring of

communal repairs to ensure that we do what we say we do, ensuring

customer satisfaction and service delivery is maintained at all times.

To provide expert quality assessment of communal repairs and

maintenance works.

To provide a customer-focused service to leaseholders, tenants and their

advocates, responding to queries and providing performance monitoring

information to key stakeholders. To carry out pre and post inspections to

ensure specified communal works are undertaken to contract standards.

To ensure that a high standard of works is delivered by undertaking audits

and quality assessments, working with contractors/customers to address

service failure through appropriate contract sanctions.

PRINCIPAL ACCOUNTABILITIES

1.Act as Contract Administrator for communal repairs, using a range of

specialist skills and technical expertise, to ensure effective performance by

the various contractors/service providers

This will require the post holder to;

• Use technical expertise to inspect, specify and analyse repairs,

majoring on those of a communal nature, required to rectify a range

of defects (including major defects), aiming to carry out cost

effective repairs and repair programmes. This includes the

production of detailed specifications and quotes to fulfil leaseholder

and tenant consultation requirements

Knowledge, including educational qualifications:

How

1. Understanding of building construction and

maintenance related contracts 

2. HNC in building studies or equivalent trade or other

qualification, or to be working towards that

qualification or have extensive relevant experience

3. Knowledge of contract management and different

forms of repairs and maintenance contracts 

4. Understanding of landlord & tenant matters and

leaseholder consultation requirements 

5. Understanding of issues surrounding the delivery of

maintenance contracts in an urban environment 

Experience:

6. Dealing with the public, resolving queries or giving

advice 

7. Experience of diagnosing complex building defects

and producing specifications for repair 

8. Experience of managing contractors in a repairs

environment 

Aptitudes, Skills & Competencies:

9. Ability to communicate effectively with a wide range

of people whilst maintaining a professional manner

in high pressure situations

10. Able to explain complex information clearly to

members of the public, staff and contractors within a

professional environment

11. Able to plan and organise a wide and challenging

workload effectively 

12. Able to explain complex information clearly to

members of the public, staff and contractors 

13. Able to appraise the responsiveness, performance

and quality of services provided to the public and to

contribute towards improving service delivery

14. Able to critically appraise technical reports,

particularly those in relation to building defects 

15. Must be able and willing to climb ladders and

scaffolds as part of the daily duties using safe

methods of work and wearing appropriate Personal

Protective Equipment

16. Able to work as a member of team and to perform in

a supportive and flexible way 

17. Ability to use IT systems effectively 

Special Conditions of Recruitment:

Must have a driving licence and car available for use at

work, essential car user allowance is payable.

Must be willing and able to climb ladders and or scaffolds as part of inspection duties

Job Category : Housing

Location :Council Offices, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:00 
Salary: £23.67

PURPOSE OF THE JOB

To lead and manage a team of craft operatives undertaking maintenance works to the Councils’ housing stock, and

ensure that the highest standards are achieved and maintained. This will require the post holder to utilise their

specialist building industry knowledge.

Ensure that Southwark Building Services delivers the repair provision in accordance with the terms of the contract, and

that individual operatives are aware of, and meet their obligations in relation to the contract

Ensure that all works are appropriately planned and undertaken in order to drive up customer satisfaction ratings.

PRINCIPAL ACCOUNTABILITIES

 Provide and deliver a comprehensive contracting service to our clients, for the voids, day to day and emergency

works, delivering the repairs service required by effective use of in-house staff and contractors.

Manage, organise and control the activities of all allocated operatives – setting targets, monitoring performance,

attendance and conduct – identifying training needs and resolving issues in line with council procedures Deliver

a highly professional service through on-going technical expertise and knowledge development amongst the

team, and actively encourage staff to identify and implement changes in working practices that will deliver

continuous improvement.

Ensure compliance with both Fire Safety and Health & Safety legislation and protocols at all times.

Respond to and resolve customer enquiries and complaint as they arise and in a timely fashion.

Promote and deliver a customer focused service that is responsive to customer needs.

Maintain a comprehensive and up to date knowledge of all relevant legislation, procedures and best practice.

Knowledge, including educational qualifications:

Essential 

or

Desirable 

HNC Building studies or equivalent, or be working toward that qualification or

have extensive equivalent experience

Demonstrate evidence of continued professional and personal development

within a relevant discipline.

Understanding of issues around the delivery of maintenance and refurbishment

contracts in an urban environment.

An understanding of construction and maintenance related contracts. E I

Understanding of relevant legislation and codes of practice including H&S,

Building Regulations, Fire Regulations, etc.

Understanding of landlord / tenant matters, leaseholder consultation

requirements, and contract dispute & resolution, particularly Disrepair and its

special circumstances.

Experience:

Experience of dealing with the public and in resolving queries and problems. E I

Able to diagnose complex building defects and to produce specifications for

repair / replacement.

Experience of managing both staff and contractors in a repairs environment. E I

Aptitudes, Skills & Competencies:

Ability to lead and motivate staff, to act as a coach and mentor, and to provide

strategic direction to the workgroup.

Ability to communicate both verbally and in writing, and to adjust

communication style and content to meet the needs of the audience.

Ability to formulate practical solutions to problems given the constraints of the

situation.

Ability to make well reasoned decisions based on available information, within

given timeframes.

The ability to manage people, and the ability to set, monitor, and assist staff to

achieve realistic targets.

Numerate, with strong analytical skills, and the ability to present information at a

level appropriate to the audience.

Ability to negotiate issues, and to exert influence over the views and opinions of

others.

Ability to plan, prioritise and organise workload to meet required deadlines.

Ability to manage against a budget, and to allocate resources efficiently and

effectively.

Ability to respond to the needs of customers politely and efficiently, and to deal

with issues calmly and objectively.

Can use the available information technology effectively, and efficiently to meetwork demands

Job Category : Engineering & Surveying

Location : Council Offices, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £23.67

require a void surveyor to specify void works to a large number of properties on a single estate in SE17. ensuring works are coded and raised to the natfed codes and costs are kept as low as possible.

PURPOSE OF THE JOB

To provide a specialist, comprehensive professional surveying and technical service

to the Task and Finishing Team (TFT) in the audit of specific ‘high-risk’ major works

projects carried out on the London Borough of Southwark’s (LBS) social housing

estates.

To provide professional building surveying expertise and advice on processes and

procedures relating to the procurement and management of major works improvement

projects to social housing schemes including, identifying any weaknesses areas for

improvement.

PRINCIPAL ACCOUNTABILITIES

Responsibilities

1. To act as an expert for the TFT within the building surveying professional field, with

an in-depth knowledge of building construction and practices.

2. To carry out detailed reviews of feasibility studies and design criteria for future

major works projects to ensure, as far as possible, that they are robust, accurate

and fit-for-purpose.

3. To provide professional advice on the management of major works projects from

inception to completion, including the programming of works and supervision of

contractors to deliver on budget, time and to the required quality.

4. To provide expert building and technical advice for the repair, maintenance and

refurbishment of homes on the LBS’ social housing estates.

5. To undertake condition and structural surveys, post inspections and assessments

of completed works, providing technical advice and recommendations to the TFT.

Knowledge, including educational qualifications:

Qualified Chartered Building Surveyor (MRICS/FRICS) 

Knowledge of, and experience in housing building

maintenance and refurbishment and contract management. 

Knowledge of landlord/tenant matters, leaseholder

consultation requirements, contract dispute and resolution. 

Knowledge of issues around the delivery of maintenance

and refurbishment contracts in an urban environment. 

Experience:

giving advice. Experience in dealing with the public, resolving queries and

service delivery, sustainability and construction. Experience in housing maintenance and refurbishment

Experience in the administration and management of

standard and bespoke building related contracts including,

budgetary control.

relationship in contracts. Experience of the management of the client/contractor

Aptitudes, Skills & Competencies:

Ability to communicate effectively with a wide range of

people, maintaining a professional manner in high pressure

situations.

Able to effectively plan and organise a wide and challenging

workload. 

Ability to explain complex information clearly to members of

the public, staff, contractors and others. 

Able to write concise reports on complex issues. 

Able to us IT including, but not limited to word processing,

spreadsheets, databases etc.

Job Category : Health (Non Clinical / Non Medical)

Location :Rhondda Cynon Taf County Borough Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00End Time : 17:30
Salary: £14.91

Job Category : Social Care – Qualified

Location :Hamadryad Community Health Team Centre, Cardiff Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:00
Salary: £30.50

An Approved Mental Health Professional is needed to cover the current shortfall in this area.  

Job Purpose:    

To assist people to resolve major difficulties in their lives and to enhance their independence and coping skills.

To work within current legislation and Council policy, procedures and practice to assess, commission and review services, including planned interventions, for a specific client group.

To work within the statutory guidance and policy/procedural framework to assist in protecting those who are at risk or vulnerable.

To contribute to the development and maintenance of workable systems to ensure quality of service across the city and the identification of people particularly at risk.

To work positively with colleagues in the statutory and independent sector to ensure an appropriate multi-agency approach, and to empower clients to speak for themselves.

Education 

& Training

            A good general education

Degree in Social Work or equivalent

            Approved Mental Health Professional 

Experience / Knowledge

            Experience of working with people with mental health difficulties

Experience of supervision of staff

            Experience of managing a caseload of ranging complexity and problems, and competing demands

Experience of working with the Mental Health Act 1983 amended 2007.

Skills and

Abilities

            Ability to give clear written and verbal accounts of casework issues.

Ability to write clear, concise records and reports.

Skills in assessment and analysis of risk

Ability to communicate effectively and creatively with children/vulnerable adults in a non-judgemental manner.

Ability to work as part of a team.

Ability to effectively organise work within a framework where time and service delivery targets are set.

Advocacy skills

An ability to work with staff and managers at all levels and in a variety of disciplines/agencies.

Knowledge of relevant legislation, policies, and procedures

            Management systems and organisational skills

Ability to use information technology systems.

The ability to speak other languages, in particular Welsh, and Community Languages would be an advantage.

Personal

Attributes

            Commitment to the principles of equal opportunities and anti-discriminatory practice

Commitment to the Council’s Equal Opportunities Policy

Commitment to principle of partnership

Non-judgemental and caring attitude

Understanding of the value and importance of supervision and ability to accept supervision.

Commitment to using information technology systems. 

            Committed to the delivery of high-quality services within a changing and complex environment.

Special  

Circumstances

            Full valid driving licence and the use of a car

Willingness to work outside normal office hours as necessary.

Job Category : Manual Labour

Location : Hither Green Crematorium, Lewisham Council

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time : 07:30

End Time : 15:30

Salary: £16.51

General manual labour of the cemeteries which involves tidying the areas and keeping clean, grass cutting and tending to the flowerbeds 

Candidates successful will be either working at Grove Park Cemetery or Hither Green Cemetery

Job Category : Manual Labour / General Industrial

Location :Oakleigh Depot, Barnet Council

Hours Per Week : 37.00

Start Date : Immediate Start

Base Salary : £38,058.00

Transport Services manages the maintenance and repair of the council’s vehicle fleet/plant/equipment, in accordance with legal regulations, lease company’s and manufactures’ standards and targets. The Commercial Vehicle Technician (Level 3) role is to support the Workshop Manager by undertaking the maintenance of the council’s fleet, including third party and plant maintenance processes are carried out effectively to meet the services obligations, in a timely and cost-effective manner.

    2.       Key accountabilities:

•          To assist in the delivery of an efficient and effective Transport Workshop Service, through the undertaking maintenance of the council’s fleet, including third party vehicular and plant fleet maintenance, in an effective and safe manner.  Duties include the individual’s combined and effective use of skills, expertise, and the technical resources of the Transport Workshop, in respect of inspection, servicing and repair of vehicles, plant and their associated components, employing such skills and knowledge as may be required with due regard to ensuring the fleet is maintained in a legal and roadworthy condition.

•          To assist in supporting of solutions that will enable the compliance with the council’s operators’ license, appropriate legislation, council’s policies, and performance standards. 

•          Promote continuous improvement and ‘right first time’ culture, within the Transport Workshop team.

•          The council’s designated VOSA MOT Station Nominated Tester, responsible for undertaking MOT Tests (Class 4, 5 & 7). 

•          To assist in the provision of the day-to-day Transport Workshop administration and Fleetwave™ IT operational support.

•          Provide effective support to the Environmental Services Manager Transport (ESM-T) through:

2.1 Inspect and test vehicles and plant (including Grounds Maintenance equipment) to Council’s standards and criteria, in accordance with relevant legislation, as directed by the Transport Workshop management.  Diagnose faults and repairs relating to all vehicles and plant including that necessary to pass legislative testing (MOT test), provide condition and maintenance reports orally and in writing.

2.2 Identify and report all potential faults or non-compliance affecting operational and roadworthy capability, notifying supervision accordingly

NVQ 3 or IMI 3 Heavy Motor Vehicle qualification or equivalent

Proven work experience as an EV Technician or similar role for 1-2 years, with a specific focus on electric heavy trucks.

Qualified Commercial Vehicle Inspector (VOSA accreditation)  

Nominated Tester (VOSA accreditation MOT Class 4 to 7 testing)

Current vocational LGV Category C driving licence (HGV 2)

Forklift driving licence

Standard Secondary /Comprehensive Education (minimum) at least ‘GCSE’ level standard including English and Maths or demonstrable relevant experience

Experience & Knowledge

Accredited holder of appropriate vehicle maintenance product training including commercial vehicle inspection, maintenance, hydraulics and diagnostic skills in chassis cab and specialist body mounted equipment, with accreditation to intermediate standards in the following areas or the ability to achieve this within 12 months):

Dennis and Mercedes Refuse Trucks

Refuse vehicle bodies

Johnston &Scarab sweepers

Main manufacturers vans

Mercedes Econic chassis cab

IVECO chassis cab (ranging from 3.5 to 28 tonnes)

Tail lift & crane equipment

Terberg bin hoist equipment

Agricultural/mechanical plant and telehandler equipment

Grounds maintenance (grass cutting), pedestrian, ride-on and trailed equipment

EV Vehicles inspection, diagnostics, fundamentals and repair

Loler lifting equipment testing

Demonstrable experience of operating computer and manual based administrative systems including Excel, Word and Outlook to a basic standard.  

Experience in transport workshop environment or operating within a team in transport logistics or an equivalent .

Skill & Ability

Intermediate welding skills and/or Motor Vehicle Electrical Skills to NVQ 2 standard or equivalent

Ability to be part of a standby team working from 21.30 to 06.30

To assist in departmental performance and regulatory monitoring, etc.

Ability to learn new software packages quickly and thoroughly.

A working knowledge of Chevin Fleetwave™ IT system (within 6 months)

Values & Behaviours

Communicating and influencing

Excellent verbal and written communication skills

Demonstrable numeracy skills 

Demonstrable office administration skills

Respecting others

To support individuals and the team to ensure a collaborative and supportive work environment.

Striving for excellence

Basic IT systems experience whilst working in a transport related environment

Ability to operate within strict Quality Control guidelines and ensure adherence by the in-house vehicle maintenance team

Able to demonstrate a flexible approach in a busy working environment

Willingness and ability to undertake training to meet the job criteria and develop individual strengths and minimise individual’s weakness.

To assist in the development of innovative methods of working.

Setting direction

Ability to ensure work is completed to the required standard within timescales

Ability to work split shifts 06.30 to 21.30 hours Monday to Friday. Provide standby cover on a1 in 9-week rota including weekends and bank holidays.

Managing performance

Ability to maintain Commercial Vehicle Technicians standard of performance within management KPI targets.

Ability to work without supervision and work within a busy team environment

Ability to develop own work plans and milestones to meet agreed targets.

Ability to carry out internal audits and support management to monitor and manage staff performance. To ensure work plans and targets are attained.

Knowledge of Health & Safety At Work Act, Operator Licence compliance, transport legislation and relevance to vehicle maintenance workshop/environment in order to operate within current guidelines.

Developing talent

Support others to undertake training in the use of relevant transport maintenance systems, equipment and carry out basic fault diagnosis / troubleshooting.

Team working

Experience of working effectively without supervision, supporting staff, and working within a busy team environment.

Cross Barnet working

Ability to assist management and service users to enhance their service delivery.

Knowledge and understanding of Council aims and values and how they impact on the transport role

External partnership working

Experience of procuring goods and services from a range of suppliers.

Caring

Integrity- I work with candidates and colleagues in a way that builds trust.

Empathy- I say, “thank you” and “well done” where appropriate, and take time to ‘check in’ to see if the people I work with are ok

Support- I support my colleagues to deliver excellent services. I focus on resolving any issues and capturing lessons learnt

Learning to Improve

Insight- I regularly rely on evidence and professional standards to support my work and decision making.

Agile-I am fully empowered to act within the scope of my role

Growth Mindset- I take responsibility for my own personal development, growth and learning and support others with their learning and development where I can

Inclusive

Personal Responsibility- I am curious about what is important to others around diversity.  I reflect and act upon this curiosity to improve my own understanding

Engage with discomfort- I am open to and reflect on what makes me uncomfortable and use my engagement with others to challenge myself and constructively challenge others

Champion Diversity- I recognise the advantages and importance of equality, diversity and inclusion in delivering outcomes for residents, and take an active role to ensure they are implemented and integrated in everything I do.

Collaborative

One Team- I actively and purposefully build my network of relationships with people across the Council and with partners. I proactively seek feedback and evidence as a way of learning from and improving the way I work with others

Accountable- I accept responsibility for my own actions and decisions, and demonstrate commitment to ensuring these align to what is best for BarnetOutcomes Focused- I adapt my way of working to best suit the outcome we are trying to achieve within the scope of my role and professional standards

Job Category : Manual Labour / General Industrial

Location : Oakleigh Depot, Barnet Council

Hours Per Week : 37.00

Start Date : Immediate Start

Base Salary :£31,986.00

To ensure the efficient and smooth operation of the Council’s MOT testing station. Promote a culture of continuous improvement to present and future service needs and to improving the transport and MOT test station for users of this service.

Accountable for:-

3.1. Key Accountabilities Specific for This Post

Transport Services provide a complete vehicle procurement and maintenance service to the

borough and some external bodies. The Postholder will have a major role in ensuring the

effective and reliable operation of the Council’s MoT Testing Station and inspection of the

Council’s vehicle and plant fleet.

3.2. Financial And Asset Responsibilities

To operate within strict budgetary guidelines.

Vehicle Inspector Job Description

10 February 2005

To be responsible for the security of cash, cheque and credit card payments taken by

the MoT Testing Station and ensure these are banked in accordance with Council

procedures.

3.3. Staff Responsibilities

None

3.4. Principle Responsibilities

Responsible for ensuring cover of the MoT Test Station. Undertake, as a Nominated Tester,

MoT testing of the Council’s and public vehicles up to and including Class 7 tests, when

required.

Assist the Workshop Manager in the successful planning and scheduling of the vehicle annual

MoT testing, inspection, maintenance and repair programmes.

NVQ 3 Heavy Motor Vehicle qualification or

equivalent

Qualified Commercial Vehicle Inspector

(VOSA accreditation)

Nominated Tester (VOSA accreditation MoT

Class 4 to 7 testing)

Accredited holder of appropriate product

training including commercial vehicle

inspection, maintenance, hydraulics and

diagnostic skills in chassis cab and specialist

body mounted equipment, with accreditation

to intermediate standards in the following

areas (ESSENTIAL: able to achieve this

within 12 months of appointment):

▪ Dennis Refuse vehicle chassis cab and vehicle

bodies

▪ Faun Refuse vehicle bodies

▪ Johnston sweepers

▪ Scarab sweepers

▪ Ford Connect and Transit vans

▪ Mercedes Econic chassis cab

▪ IVECO chassis cab (ranging from 3.5 to 28

tonnes)

▪ Tail lift equipment ( either Recon or Ratcliff)

▪ Atlas crane equipment ▪ Terberg bin hoist

equipment

▪ Agricultural/mechanical plant and

telehandler equipment

▪ Grounds maintenance (grass cutting), pedestrian,

ride-on and trailed equipment

▪ Loler lifting equipment testing


Experience of dealing with the public in a MoT

Testing Station environment

Intermediate welding skills or Motor Vehicle

Electrical Skills to NVQ 2 standard or

equivalent

 Minimum 10 years combined experience in

municipal, commercial fleet or plant fleet

maintenance

 Ability to operate within strict Quality Control

guidelines and adhere to Quality Controller’s

instructions

Ability to operate within strict MoT (VOSA)

regulations relating to the operation and

undertaking of MoT tests

Competencies and

Special aptitudes

Ability to deputise in the absence of the

Quality Controller if required

 Able to demonstrate a flexible approach in a

busy working environment

 Current vocational LGV Category C driving

licence (HGV 2)

 Forklift driving licence

Ability to complete and maintain manual and

computerised work records and timesheets

Knowledge of Health & Safety At Work Act

and relevance to vehicle maintenance

workshop/environment in order to operate

within current guidelines

Knowledge relevant to

job

 Demonstrable understanding of diarised

booking in and job authorisation procedures

 Understanding of ICME

 Ability to operate within strict budgetary

guidelines

Education

Good level of general education to ensure

accurate job/time recording and

interpretation of technical service data and

manufacturer’s instructions

Training 

Willingness and ability to undertake training

as required to meet job criteria

Wearing of PPE as appropriate

Special job

requirements

Genuine Occupational

qualification relevant

within the terms of the

legislation

Commitment to

council’s Aims and

Values

 Knowledge and understanding of Council

aims and values and how they impact on the

transport role

Job Category : Housing

Location :Laurence House – Fifth Floor, Lewisham Council

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £22.78

Key duties that officers will be carrying out:

– Identify abandoned accommodation.

– Suitability assessments 

-Identify partial/ under occupation. 

– Ensure suitability and changes in circumstances are recorded.

– Ensure accommodation meets property standards

– Work with the repairs team and providers to improve the conditions of Temporary Accommodation

Main Purpose of the job:

Provide excellent tenancy sustainment support ensuring tenancies in the private rented sector are

sustained to provide safe and secure housing for our customers whilst meeting local and

corporate objectives.

To provide a high quality advice, lettings and tenancy sustainment service that maximises the

number of homeless households who are able to move successfully into good quality, affordable

private rented accommodation for clients from various services such as HOC, CYP and NRTPF.

To promote the use of the private rented sector as a viable alternative to social rented housing, in

order to encourage independence, prevent homelessness, provide settled housing solutions and

reduce the Council’s use of temporary accommodation.

To effectively report, as required, on performance, against local and corporate targets.


Summary of Responsibilities and Personal Duties:

1. Work effectively within the private sector to increase the supply of good quality

accommodation for households in housing need to meet individual and team targets.

2. To carry out inspections of properties in order to assess their suitability for households in

housing need.

3. Assess prospective customer’s suitability for private rented accommodation by reviewing

their housing history, making enquiries into their financial situation, and establishing

whether or not they are able to meet the rent and comply with the tenancy conditions.

4. Undertake accompanied viewings with prospective customers and provide them with expert

advice and guidance on all aspects of letting (including housing benefit and the conditions

of tenancy) in order to help them make informed decisions.

5. Ensure all private rented sector accommodation procured is of the size, type and location

required by prospective customer, complies with all health and safety & planning

regulations and is in compliance with the Council’s location priority policy.

6. To act as the first point of contact for landlords and tenants who are experiencing

difficulties in sustaining tenancies, including acting as a negotiator and or mediator

between disputing parties to resolve contractual issues to ensure compliance with the legal

framework to sustain tenancies.

7. Provide a comprehensive tenancy sign up and sustainment service to ensure assured

short hold tenancies (prevention, discharge) and non-secure tenancies (temporary

accommodation) are successfully signed up and sustained.

8. Ensure customers are settled into their private rented sector accommodation and fully

made aware local services such as doctor’s surgeries, schools, police station, CAB office,

dentist surgeries etc.

9. To understand, and keep up to date with local and national policies affected by legislation

with regard to welfare reforms and housing.

10. Ensure all properties are maintained to a high standard investigate persistent disrepair

complaints and/or to take property inventories for those properties accessing the Council’s

incentive and or bond scheme.

11. Be responsible for ensuring all landlords and tenants comply with their respective

contractual agreements

Knowledge

Excellent current knowledge of private rented sector housing market and contracts,

particularly the issues affecting private rented sector customers and landlords.

Knowledge of how to deliver a first class customers focused service.

A good knowledge and understanding of the government’s welfare reform and its

implications on the private rented sector.

A good understanding and awareness of housing issues and homelessness issues.

Knowledge of private sector housing law, health and safety rating system and other health

and safety regulations (gas , electrics and energy efficiency) and legislation relating to the

letting of private sector tenancies.

Knowledge of the services provided by the Council for households who are in housing

need.

General knowledge of good property standards and common building problems.

An awareness of the financial implications of decisions and an understanding of the

importance of prioritising value for money.

Aptitude

Excellent oral and written communication skills, with an ability to explain complex information clearly to a

range of audiences.

Excellent negotiating, influencing and liaison skills to successfully promote the Council to private sector

landlords and agents and market housing options to customers, staff and stakeholders.

Ability to develop and maintain effective partnerships with a wide range of people and organisations.

Competitive, being performance driven and able to meet targets.

Ability to be proactive and response and go the “extra mile”.

Ability to identify business risks at an early stage within the procurement process, alerting appropriate

managers and developing possible solutions.

Skills

(Skills can only be used as shortlisting criteria if the skill is to be tested) 

Ability to work as part of a team and take initiative with own cases.

Ability to promote and develop effective joint working practices across services.

Ability to work with private sector partners and respond to the needs of that market as well as

understanding how that fits with the requirement to meet housing need.

Commitment to the promotion of a homeless prevention approach.

Flexible, problem-solving approach to service delivery with a positive attitude to change and ability to

identify opportunities and develop innovative housing solutions.

Ability to maintain databases and work effectively with IT systems.

Ability to meet performance targets and deliver positive outcomes.

Experience

Experience of effectively working with landlords, letting agents and other accommodation

suppliers.

Experience of working with people who are homeless, at risk of homelessness, in housing

need and/or living in unsatisfactory housing.

Experience of providing an excellent level of customer care and customer service in a

comparable customer service environment.

Experience of working effectively with private sector landlords and/or within a

homelessness context.

Experience of prioritising competing demands in a pressurised environment, recognize

service priorities and manage a caseload within agreed targets.

Experience of successfully developing initiatives and schemes to provide housing

opportunities for people in housing need.

Experience of managing own caseload.

Experience of achieving performance targets and meeting departmental objectives.

General Education

A good standard of education, including excellent levels of numeracy and literacy. 

Personal Qualities

Personable and presentable

Organised and target driven

Able to set and maintain the highest standards in professional relationships and behaviour

with customers, colleagues and other external contacts.

Commitment to high levels of attendance and punctuality.

Flexible and proactive, with a commercially-minded approach to developing services and

sustaining relationships with landlords.

Willingness to undertake home visits which are effective and take into account health and safety requirement

Job Category : Interims

Location :London Borough of Hillingdon

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
salary: £118.44

Delivery of technical and core administrative support, and customer service support within the Waste Service, meeting performance targets and embedding a culture of “Putting our residents first” where continuous service improvement is maintained.


1.         People Management

▪           No direct supervisory responsibility, however, may be required to assist in induction and training of peers and new employees.

2.         Customer Management / Care

▪           Demonstrate understanding of the Council’s Customer Care Standards and ensure that these standards are met in order to deliver the Council’s vision of ‘putting our residents first’.

▪           Respond to customer queries by phone, email, and CRM systems, and escalate issues and messages to the technical managers and professional workers

▪           Commitment to the highest level of service delivery

▪           Learn from best practice and lead by example in the development of a customer focused team empowered to continually improve levels of service delivery through innovative and creative approaches to service improvement.

3.         Operational Service Delivery

▪           To support the Waste Services team to investigate and respond to enquiries, service requests, and complaints.

▪           Responsible for delivering complex, routine, and emergency administrative tasks to ensure consistency in service delivery

▪           Deliver a skilled and flexible technical administration support service, and to react to peaks and troughs of work in both the customer contact and waste services teams.

▪           To work as part of a multi-disciplinary team responsible for meeting tight deadlines and committed to high standards of customer care

▪           Maintain an understanding of the operational workflow processes and linkage with the technical administrative support services

▪           Prioritise tasks assigned and escalate any gaps in resourcing to the line manager

▪           Escalate any operational issues to the line manager 

▪           Ability to learn complex and specialised administrative tasks in a short space of time to meet changing service requirements 

▪           To provide high quality technical specialist services administrative support to the customer contact and waste services teams

▪           To show flexibility in adapting to delivery of different functions at a variety of locations, to meet varying demands








1. QUALIFICATIONS

Minimum 5 GCSE level pass including maths and English, or equivalent

2. STATUTORY or ROLE SPECIFIC REQUIREMENTS

Prepared to work flexibly to meet the needs of the service, including with other teams and

other geographical locations, as and when required.

Maintain confidentiality at all times.

3. EXPERIENCE

Experience of supporting a multi-disciplinary teams with comprehensive technical administration services (including meeting arrangements, minute taking, and

database/system administration)

Experience of prioritising high volumes of work effectively and accurately, and to deal with routine matters on own initiative within deadlines

Experience of developing and maintaining good working relationships with clients, senior

colleagues and Members of the Council.

Experience of dealing sensitively with members of the public in a variety of situations

Experience in managing high volumes of work

effectively and accurately, and to deal with routine matters on own initiative within deadlines.

4. KNOWLEDGE & SKILLS

Excellent ICT skills including Word, Excel and Google Docs, and an understanding of case/data management systems

Understanding of Business Improvement (BID)

and its implications for the wider team

Ability to use financial systems i.e. Oracle

5. COMPETENCIES

“Can do” positive attitude

Committed to delivering the goals and priorities of the team and Service

Seeks to improve the Council’s service delivery



Optimistic and not easily discouraged

Positive about change and does not act as a barrier

Presents options for improvements Celebrates the team’s success

Takes responsibility and delivers results

Seeks to achieve and exceed targets, at, team and personal level

Ensures work is delivered on time and is of a good quality

Sets a positive example in the way they perform their role

Plans, prioritises and organises workload to meet deadlines

Team working

Builds effective relationships within and between teams, as appropriate

Shares ideas, knowledge & good practice with others

Works collaboratively with all colleagues and other agencies (where appropriate) to deliver improved services to service users and residents

Is supportive of others and appreciates their work Capable of putting the Council’s interest first

Is aware of the role members’, partners’ and stakeholders’

Communication

Easily expresses self and ideas.

Has the knowledge of and the ability to use technology

Listens, questions and clarifies to ensure full understanding

Adapts style to suit the needs of the audience

Customer Care

Raising service user and residents’ satisfaction is understood and is a commitment

Acts as an ambassador for LB Hillingdon- communicating consistent positive and realistic messages about the CouncilEngages with the Council’s users, strives to understand and meet their needs and preferences

Job Category : Executive

Location : Civic Centre, Enfield Council

Start Date : Immediate Start

Base Salary :£43,983.00

Enfield Council are a dynamic local authority driven by a clear vision of how we will transform the borough, address inequality and create a lifetime of opportunities for everyone who lives, works and learns in Enfield.

A vacancy has arisen in the Finance Business Partnering team – Adult Social Care Finance Team for a Business Partner leading on Adult Social Care.

The role will support the Head of Finance in the provision of high quality, flexible, professional finance support to service departments. Key duties include:

•          Support and deputise for the Head of Finance and Finance Manager to deliver financial support, advice, and guidance to the relevant service area.

•          Lead on the delivery of specific finance tasks supporting the annual financial cycle, including budgeting, forecasting, and closing the accounts.

•          Conduct sensitivity analysis, review and challenge budget decisions, perform options appraisals, and lead on detailed calculations underpinning new funding and grants requests.

•          Provide financial input to procurement processes and take responsibility for scoring financial sections.

•          Proactively seek opportunities to improve financial support and identify efficiencies in service support.

We are seeking an ambitious self-starter with a proactive approach to work. The ideal candidate will possess excellent data interpretation and information analysis skills, strong attention to detail, and the ability to work under strict deadlines. Additionally, you should have excellent IT and communication skills, experience in analysing and challenging budget decisions within a complex organization to achieve value-for-money outcomes, and experience in financial modelling and assessing the viability of new initiatives and service models.

If you have finance business partnering and data analysis experience and enjoy building good relationships and working closely with the service, then we’d like to hear from you.

Enfield offers a hybrid working arrangement with an expectation that staff will be in the office at least one day every other week as a minimum.

•          Staff will be expected to attend the office as required by the service.


Essential:

1. 2. 3. 4. 5. A CCAB or CIMA accountancy qualification, or part qualified and actively studying for such a qualification or

qualified by significant accountancy experience in a similar role.

Good knowledge and understanding of local government finance, budgeting and accounting, and experience

in providing high level advice, support and challenge on a variety of complex financial and service issues

Excellent numerical and analytical skills, including the ability to analyse and interpret detailed and complex

financial and other information, to develop and use financial management systems and to have the

confidence and ability to train and develop others in the use and application of such systems

Good oral and written communication skills, including the ability to present a range of complex and detailed

financial and other issues to a diverse audience including councillors and senior officers and to develop and

manage productive relationships with both external and internal contacts and agencies.

Advanced IT skills in Excel, PowerPoint and Word but not limited to these applications, including the ability to

6. design, construct and interpret complex spreadsheets. Extensive experience of working with integrated

financial systems in a large organisation

Experience of providing financial advice and support to senior officers, members and external stakeholders

Desirable:

1. 2. Experience of analysing and challenging budget decisions in a complex organisation in to order to achieve

value for money outcomes.

Experience of financial modelling and assessing the viability of new initiatives, service models etc.

Page 6 of 7

Competencies:

1. Provide Leadership

2. Build Relationships

3. Communicating Information

4. Creating Innovation

5. Resilience

6. Planning and Managing Resources

Knowledge

1. Knowledge & understanding of financial management of a large organisation preferably local government

Qualification(s)

2. A CCAB or CIMA accountancy qualification, or part qualified and actively studying for such a qualification or

qualified by significant accountancy experience in a similar role.

Job Category : Finance (Support)

Location :Civic Centre, Enfield Council

Start Date : Immediate Start

Base Salary : £34,416.00

Exciting Opportunity for Finance Payment and Admin Officer at Enfield Council

Enfield Council is a progressive local authority with a clear vision to transform the borough, tackle inequality, and create lifelong opportunities for everyone who lives, works, and learns in Enfield.

We are seeking a motivated Finance Assistant to join our Finance Business Partnering team within the Education and Schools Finance Team.

Role Overview:

As a Finance Assistant, you will be an integral part of a dynamic finance team, delivering exceptional customer service to schools and Council staff regarding school payments and finance-related queries. Your key responsibilities will include:

•          Calculating and updating monthly payments to schools using the Council’s schools advances system.

•          Completing financial reconciliations and resolving any discrepancies.

•          Reviewing and following up on monthly and quarterly school finance returns.

•          Liaising with Council staff and schools to address queries.

•          Proactively seeking opportunities to improve processes.

Why Join Us?

This role offers an excellent opportunity for finance professionals looking to make a meaningful impact in the public sector. You will gain valuable experience, develop your skills, and contribute to the financial well-being of our educational institutions.

Candidate Requirements:

To excel in this role, you should possess strong numeracy and literacy skills, attention to detail, and accuracy in your work. Proficiency in Microsoft Excel, Word, and Outlook, along with accounting skills, is essential.

If you have finance experience and enjoy interacting with people and resolving queries, we would love to hear from you.

Working Arrangements:

Enfield Council offers a hybrid working arrangement, with an expectation that staff will be in the office at least one day every other week. Additional office attendance may be required based on service needs.

Generic Job category: Finance i.e. jobs with general finance responsibilities in a variety of work settings.

Post Title and Number:  Finance Payments and Admin Officer

Present Grade:      Sc6                           Dept: Corporate Finance, Resources                                             

Service/Section/Team:   Finance Business Partnering

Reports to (title): Finance Manager (Resources or Education and Schools)

Purpose of the Role:

This post will be located in the Corporate Finance – Finance Business Partnering Team and will focus on activities relating to:

Schools and Education payments, queries and administration. 

The role is responsible for:

–           the management of the schools advances monthly process and support for other education related payments to external organisations.

–           The collation of monthly schools VAT returns and submission of the information to Corporate Accountancy team for inclusion in the Council’s VAT claim within the deadlines.

–           The collation of other schools related financial information for monthly, quarterly and year end returns.

–           Logging and responding to queries raised in a timely manner and escalating issues where appropriate.

–           Liaison with schools and other third-party organisations.

The above postholders will be expected to:

Provide a high quality and comprehensive finance support service, be adaptable, and follow standard operating procedures with limited supervision. 

Deliver an effective, efficient and customer focused service in line with corporate policies and within national and local legislative requirements. Taking responsibility for ensuring that any issues raised are resolved in a timely manner.

Finance payment and admin officers should actively support continuous improvement and the implementation of automation and efficient ways of working.

The role/s require the post holder/s to keep up to date with service developments and council practices including ensuring that there are sufficient audit trails and approvals for the authorisation of financial transactions.


KNOWLEDGE, SKILLS & ABILITIES 

Job Specifics – Skills, Experience 

(In this section you should list between 4 and a maximum of 8 essential recruitment and selection criteria and 2 desirable criteria).  The information you provide in this section will be used in the recruitment application process to assess the suitability of job applicants.

Essential:

•          Working within a finance related environment delivering high quality services

•          Excellent numeracy and written communication skills

•          Strong commitment to customer focused service 

•          Experience of dealing with customer queries and taking responsibility of resolving issues

•          Strong IT/Technical skills, knowledge, specifically excel skills

•          Finance payments and administration experience

•          Experience of dealing with high work volumes within tight deadlines

•          Development of skills and knowledge

Desirable:

•          Advanced excel skills

•          Accounts payable experience

Experience of finance related support or business support roles including numeracy

Competencies*:

Please choose a maximum of 6 most important competencies for the role from either the Staff Competency Framework (up to SO2) Leadership Competency Framework (PO1 and above) and list here in ranked order. Candidates will be asked to address these when making their application.

1.       Driving Success                                                                           4. Give support

2.       Planning and Organising                                                             5. Investigate issues/develop expertise

3.       Uphold Standards                                                                         6. Resilience

Knowledge*

1. Understanding of financial requirements of a local authority 

2. Good knowledge of Microsoft Office suite including Excel

3. Council processes and working practices

Qualification(s)*

Maths and English minimum level 2 or equivalent