Job Board

Job Category :Social & Healthcare Qualified

Location : Monkton Park Council Offices, Wiltshire Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £27.92

Hybrid working – 2/3 days a week at Monkton Park Office

Hours – 37Drivining licence required

Job Category : Social Care – Unqualified

Location : Thomas Hardy House, Enfield CouncilHours Per Week : 28.00Start Date : immediate StartStart Time : 09:00End Time :17:00Salary: £19.95The Access to Resources Team is the External Placements Commissioning Team in Enfield for children up to 18 years of age. A candidate with experience of working within a Placements Team is required. The successful candidate will be expected to be able to start making placements immediately. The successful candidate will be able to  work in a pro-active manner, ensuring sensitivity and confidentiality. The role will involve making a range of placements under the supervision of the Senior Placements Officer and Team Manger. The range of placements will include,  Independent Fostering Agencies, Residential Placements, Special Needs, and Welfare Secure Placements. Working hours:9am – 5pm Monday to Friday , with the expectation that should there be an emergency situation after 5pm, team members are expected to stay until the placement is identified. Please only submit candidates with relevant skills and experienceKNOWLEDGE, SKILLS & ABILITIES Job Specifics –  Skills, Experience, Knowledge, Behaviours  Essential: 1. Knowledge of the range of complex needs of Looked After Children and an understanding of the most appropriate interventions to meet those needs2. Excellent organisational skills including the ability to manage competing demands, respond to emergency situations and manage your workload effectively3. Experience in partnership working with statutory sector partners4. Experience in contract monitoring and performance management 5. Experience of market management and working with external providers  Desirable:1. Experience within a statutory children’s setting 2. Knowledge and experience of systems for meaningful engagement with young people in planning , delivering and reviewing services  Behaviours Appropriate behaviours are key to the delivery of our vision for Enfield.  We want staff who will work collaboratively, flexibly and constructively, and exhibit this ethos in all their dealings with residents, colleagues and partners. Our leaders will be exemplars of the following behaviours and encourage them in staff at all levels;   Takes Responsibility We want staff who are willing to make decisions and be accountable for them. Staff should have a positive can-do attitude where they see problems as challenges which can be overcome. They should accept responsibility for service delivery, be clear about their service offer and deliver what they promise. Is Open, Honest and RespectfulWe want staff who are comfortable and confident to acknowledge the difficulties and the barriers they face. They should also be able to constructively challenge the way things are done where there is evidence that it impedes service delivery. Challenge should be conducted in a professional, courteous manner with the aim of reaching a mutually agreeable resolution. Actively Listening and Learning We want staff who are prepared to actively listen and reflect on customer concerns with a view to understanding the customer’s point of view. Staff should be able to receive constructive criticism and be prepared to adapt the way they operate and deliver services where appropriate. Working Together to find solutionsWe want staff who can work collaboratively with other departments and partners, freely sharing their knowledge and skills to identify solutions to address customer concerns.   Candidates: Please ensure you address these behaviours in your responses to the essential and desirable (if applicable) criteria above.     Competencies: Candidates: Please ensure you address these competencies in your responses to the essential and desirable (if applicable criteria above). Management information: Please choose a maximum of 6 most important competencies for the role from either the (Staff Competency Framework (up to SO2) or Leadership Competency Framework (PO1&above) and list here in ranked order. Candidates will be asked to address these when making their application. 1.  Technical and professional expertise                                                                                                            2.  Providing leadership/customer focus                                                                                                              Qualifications & Professional registration criteria Candidates: Please ensure you address these qualifications in your responses to the essential criteria, you will be expected to meet these requirements of the role and they will be explored with you at interview.  Special requirements Candidates: Please note you will be expected to meet these requirements of the role and they will be explored with you at interview. 

Job Category: Housing

Job location: Southfield Road, Loughborough, Leicestershire, LE11 2TU, Charnwood Borough Council

Hours per week: 37

Start date: Immediate start

Salary: £15.00 per hour

Monday – Thursday 8am – 4pm Friday 8am – 3.30pm

Job Purpose

• To ensure CBC achieves its vision and business objectives, by supporting the Repairs Team Leaders to drive and develop the service to achieve and maintain top quartile performance in all categories.
• To deliver high quality customer standards and contribute to achieving and retaining the customer service excellence standard.
• To carry out a wide range of joinery work associated with the business activities of CBC.
• To undertake all work to a competent recognised standard, with minimal risk to the health and safety of all those it may affect.
• Delivery of an effective and appropriate service to all service users, fairly and without discrimination.

Qualifications

NVQ Level 2 or City and Guilds in Joinery or equivalent

Appropriate qualification in Health and Safety

To be able to carry out a wide range of Joinery work associated with the maintenance and adaptation of council properties and public buildings

Advanced City and Guilds (or equivalent) relevant building trade

To be able to undertake all work to a competent recognised standard, with minimal risk to the Health and Safety of all those it may affect

Working at Heights and general Health and Safety training

Evidence of continual professional/trade development

Demonstrable experience identified within the section below.

Experience

Apprentice time-served in Carpentry and Joinery.  Substantial experience following completion of apprenticeship

A good knowledge and understanding of Social Housing

Experience in floor and wall tiling

Experience of ordering and receiving/ collecting materials

A good understanding and knowledge of up to date legislation relating to the building industry, including Health and Safety

Ability to demonstrate technical skills

Ability to use PDAs and administer all job related requirements

Ability to work at heights and experience of using ladder/scaffold towers to deliver work requirements

Computer literate

Experience in working within voids and responsive repairs

Job Category: Social Care Qualified

Job location: Ladywell House, Park Street, Newtown, Powys, SY16 1EG,

Powys County Council

Hours per week: 37

Start date: Immediate start

Salary: £26.55 per hour

Job Category: Manual Labour

Job location: Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, 

Charnwood Borough Council

Hours per week: 37.50

Start date: Immediate start

Salary: £14.00 per hour

If it is a new post or an existing post that has substantially changed, a copy of the job description and person specification must be sent to Corporate HR Business Support Team, email hrcorporate-support�leics.gov.uk, in order for the post to undergo Job Evaluation for grading.
Person specifications must not include any reference to years of experience, attendance record and appearance or any other requirement that could be perceived as discriminatory.
Guidance on completing the person specification
In general, person specifications should include details of:
1. Qualifications – Qualification requirements which are not necessary to undertake the job should be avoided, as they are potentially discriminatory. The use of professional or academic qualifications should be avoided where they are not demonstrably and genuinely needed to undertake the job. Instead appropriate testing should be used to gather information on a candidate�s abilities. The challenge is to be very specific about the skill or level of skill required to carry out the post and then to test for it. Evidence of appropriate skills, knowledge and experience should be considered as an alternative. Where a qualification is necessary, an equivalent qualification should also be taken into account e.g. qualifications gained overseas or National Vocational Qualifications.
The use of basic Maths or English qualifications as evidence of relevant numeracy or literacy skills is a commonly included criterion that should be considered very carefully before inclusion in a person specification. These criterions could be seen to discriminate against persons who have acquired similar levels of skill through experience and vocational training. Furthermore an academic qualification is no guarantee that the applicant will have the particular skills needed.
Some exceptions to this rule would be:
? Where a national qualification standard has been adopted by the Council with which it must comply.
? Where there is a statutory requirement for persons to be appropriately qualified in order to perform their function, e.g. Solicitors.
? Where it would be unrealistic to test a body of knowledge on account of its scope e.g. Education, Engineering etc, and where it is reasonable to rely on that professional qualification as evidence of competence.
Recruiters must always challenge the inclusion of academic qualifications in person specifications. If in doubt you should seek advice from HR.
2. Experience – Consider the type of experience required (if any). Also consider what types of experience may be valid, e.g. voluntary work.
3. Skills/Specialist Knowledge – Is there any specialist knowledge or skills required, e.g. management competencies, Surveying, Accounting or IT.
4. Interpersonal Skills – What �people� skills are required for effective performance in the job, e.g. communication, listening, negotiation, counselling skills.
5. Other Requirements
The 2 requirements shown must always be included. There may also be other requirements that are necessary for the particular job e.g. �To be able on occasion to work outside normal office hours

Job Category: Social Care Qualified

Job location: Civic Campus, Euclid Street, Swindon, SN1 2JG,

Swindon Borough Council

Hours per week: 37

Start date: Immediate start

Salary: £33.32 per hour

Candidates must be able to demonstrate that they have minimum of 3 years PQE before starting this assignment. Experienced Social Worker Are more autonomous in their role. They demonstrate expert and effective practice in complex situations, assessing and managing higher levels of risk, striking a balance between support and control, liaising with a wide range of professionals, including more senior levels.

They manage complex caseloads, and offer expert support to case conferences, and product high quality assessments and reports for a range of functions. They model good practice, setting expectations for others. They start to take responsibility and be accountable for the practice of others, mentoring newly qualified social workers, and supervising the work of junior staff. They undertake capacity- building with individuals, families, communities, user groups and voluntary organisations, and contribute their views on service provision to commissioners. Job Purpose ? To undertake professional and comprehensive casework for a complex caseload of children and young people. ? To maintain high professional standards and good overall knowledge of relevant legislation regulation and practice methods, ensuring that you are abreast of new developments. Provide guidance and support to less experienced staff to help them develop their professional skills and knowledge. ? As lead professional, to contribute to the provision of good quality services which integrate government and local initiatives and guidance (including Working Together, ChildProtection procedures, Looked After Children�s processes, the Assessment Framework and Common Assessment Framework). 2 Key Accountabilities Casework ? Manage an allocated caseload appropriate to the extensive experience of the Experienced Social Worker, to include complex assessments of children, families and parenting and other work to meet statutory requirements. ? Work within Swindon Borough Council�s policies, procedures and good practice guidelinesin order to meet the needs of the children and families allocated. ? Work with children and young people, families, carers and communities to help them make informed decisions, engender change enabling them to clarify and express their needs, and contribute to service planning. ? Maintain up to date case notes and other records, utilising relevant IT systems, and write reports, including court reports, and give expert evidence in court. ? Undertake specialist assessments, for your and other workers� cases, for court proceedings, including parenting and kinship assessments. ? Ensure that casework is up to date, comprehensively written up, and managed within agreed timescales. ? Ensure your manager is kept fully appraised of problems arising from cases or work load and to seek advice as and when necessary. ? When working with families, to recognise monitor and assess risk. To ensure information about risk is escalated to managers in a timely manner. ? Develop and maintain positive working relationships with service users and other professionals. ? Model good practice helping to set the expectations for others. ? Where appropriate act as the duty worker for the team responding to queries and issues Learning and development ? Keep up to date with contemporary issues in children�s social work including legislationand evidence based practice and use this to inform working practice. ? Use supervision to reflect on cases, and put learning into practice ? Identify own individual learning needs in line with the requirements of the PCF for an experienced and advanced social work practitioner and attend relevant training anddevelopment opportunities. Lead professional ? Liaise with colleagues in own and other directorates and external agencies to gatherinformation to inform assessment and care planning activities, jointly plan and deliverinterventions. ? Participate in complex planning and reviewing of cases of children in care, child protection and support fostering/adoption arrangements. ? Provide constructive challenge to enhance practice, procedures and policies, promote innovation, and introduce new ways of working ? Lead and monitor multi-agency actions and objectives. ? Provide leadership and professional wisdom to colleagues and other professionals for working situations of high complexity ? Act as a placement supervisor to students or mentor to NQSW in their ASYE year and act as a mentor to other staff. ? Model and facilitate reflective and evidence-informed practice, contributing to the development of 3 knowledge and promotion of excellence in the field ? Carry out any other duties, commensurate with the post, as may be required for the efficient running of the service. Knowledge & Experience Candidates must have substantial knowledge and experience in the following areas of business and will be required to provide evidence of this: ? Experience of identifying the needs of children and young people and establishing targeted planning to meet their needs. ? Practical experience producing in depth and analytical assessments for complex cases ? Experience of multi-disciplinary working with children and families and chairing formal multidisciplinary meetings ? Experience of undertaking assessments and writing court reports and presenting evidence in court. ? Knowledge of child protection, looked after children, and associated child in need socialwork practice issues ? Knowledge of methods of social work intervention. ? In-depth knowledge of relevant legislation, regulations, guidance and policies. ? Knowledge and understanding of the framework for the assessments of children in need and their families. ? Contemporary knowledge of social work applications, i.e. attachment theory, enabling change, parenting and kinship assessments, behaviour and behaviour management. Skills & Abilities ? Good IT skills ? Proven ability to work effectively as part of a team ? Ability to write appropriate reports and keep documents up to date. ? Ability to mentor colleagues and develop assessment skills ? Ability, through reflection, to analyse, interpret and make positive plans. ? Think analytically to solve problems and issues, making rational, realistic and sound judgements. Work-related Personal Qualities ? Strong interpersonal skills, especially in working with clients ? Ability to adapt and cope with a changing environment and support colleagues in these circumstances. ? Ability to manage pressure effectively and cope well with conflict and challenge ? Clear personal values in line with those of Swindon Borough Council Other Work-related Requirements ? Hold a current driving licence and be prepared to undertake occasional long car journeys and on occasions transport children or clients. ? Flexible in the use of time and be prepared to work, sometimes, at times outside working day. ? Able to attend meetings and to work at a variety of locations across the Borough. 4 Qualifications ? Social Work Degree/Diploma and HCPC Registration and (if qualifying after 2013) have completed and passed the Assessed and Supported Year in Employment. ? Have completed and passed post qualifying learning and development (e.g. Graduate Diploma or Placement Supervision award) or have appropriate equivalent experience. ? Evidence of Commitment to CPD as required by the HCPC. Decision Making ? Assess and manage higher levels of risk that involve multi-agency input, complex family dynamics, serious hostility and conflicts of interest. ? Critically track actions and care planning outcomes to ensure good outcomes for children Creativity and Innovation ? A need to understand that diversity characteristics shape human experience and it

Job Category: Social Care Qualified

Job location: Trinity Road, Bootle, Merseyside, L20 3NJ, Sefton MBC
Hours per week: 36

Start date: Immediate start

Salary: £27.98 per hour

Job Category: Legal

Job location: Fleet House, 59-61 Clerkenwell Road, London, Greater London, EC1M 5NW, 

Hours per week: 7

Start date: Immediate start

Salary: £30.14 per hour

Southern Housing

Job Category: Admin & Clerical

Job location: 255 – 259 High Road, Ilford, Greater London, IG1 1NN, Redbridge Council

Hours per week: 36

Start date: Immediate start

Salary: £15.63 per hour

36 hours/ PA to two Heads of service within Adult social care

Job description

Job Description (can be added as an attachment to the email to your CSE. Please use Word where possible)    Job Title: Administrator

Job Description:
We are seeking a highly organised and detail-oriented Administrator to join our team. The successful candidate will be responsible for a variety of administrative tasks to ensure the smooth operation of our office. Key responsibilities include:

�    Minute taking during meetings
�    Scanning and copying documents
�    Preparing and organising information packs
�    Office organisation and maintenance
�    Organising events and workshops

Skills and Qualifications:
�    Excellent organisational and time-management skills
�    Strong attention to detail
�    Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
�    Good communication and interpersonal skills
�    Ability to multitask and prioritise tasks effectively
�    Experience with office equipment such as scanners and copiers
�    Event planning and coordination skills
�    Ability to communicate clearly and professionally with all levels of personnel
�    Experience of conducting DBS checks advantageous

This is a hybrid working role with some flexibility to work both remotely and on-site, primarily based at Albert Road Children Centre, Ilford, but may be required to work from other offices as needed. The role is 36 hours per week rolling contract.

Job Category: Admin & Clerical

Job location: Blaenau Gwent County Borough Council

Hours per week: 37

Start date: Immediate start

Salary: £15.31 per hour

Job description

�We are looking for an enthusiastic and motivated person to undertake the role of Gazetteer and GIS Officer.  The work will primarily involve maintenance and updating of the Local Land & Property Gazetteer (LLPG) and Local Street Gazetteer (LSG).  This will include maintenance of the council�s address databases, creation and plotting of new streets/developments, in accordance with statutory requirements, liaison with Geoplace and Ordnance Survey to ensure compliance with standards and awareness of developments.

The role will also require supporting staff and Services in the LA in relation to plotting of data on maps, and creating map overlays for e.g. school catchment areas, area boundaries, road traffic accident hotspots etc, and responding to general enquiries from staff, members of the public, council members, statutory bodies or agencies relating to the LLPG and street naming.

Experience of updating the Land and Property Gazetteer and using it to plot data and create maps is essential.

Job Category: Manual Labour 

Job location: Glastonbury Highway Depot, Wells Road, Glastonbury, Somerset, BA6 9AS, 

Somerset Council
Hours per week: 37

Start date: Immediate start

Salary: £12.45 per hour

Job description

This post will be required to undertake general street cleansing duties in the Mendip area of Somerset. 

This will include litter/dog bin emptying, litter picking, manual sweeping and fly tip removal. 

The post will be required to start at the depot in Glastonbury at 5/6am so will only suit someone who lives locally. 

The role will be mobile either through the use of a work van or a street barrow and will therefore require a driving licence. 

Qualification/Knowledge/Experience/Skills

Essential

Good standard of education 

Full UK Driving licence. 

To be self-motivated and be able to provide a quality level of service with minimum supervision. 

Desirable  

Experience of a hands on, physical role 

Experience in a similar role would be advantageous. 

Job Category: Building Services & Maintenance

Job location: Llanfoist Depot, Abergavenny, Monmouthshire, NP7 9LH,  Monmouthshire County Council

Hours per week: 7.50

Start date: Immediate start

Salary: £12.85 per hour

Are you looking for an exciting opportunity to work within Recycling and Waste? 

We are looking for Recycling and Waste Collection Operatives to collect all aspects of waste throughout the county of Monmouthshire. 

If you are what we are looking for then we would be delighted to hear from you!

Your Responsibilities are:

• To collect waste from households and businesses as determined by the Council�s recycling and waste strategy and collection schedules from a variety of receptacles/bins. 

Recycling and waste collections include:

• Food waste
• Garden waste
• Residual waste (Black bags)
• Hygiene waste
• Dry recycling e.g. paper, glass, cans
• Trade waste

• To deliver a high quality Service to the Public by ensuring:

How will we know if you are the right person for the role? As the successful candidate you will have demonstrated:-

1. Relevant experience within a similar operational environment.
2. Experience of and willingness to work as part of an effective team.

1. A good understanding of Health and Safety issues and agreement to abide by the authority�s policies and procedures.
2. The ability to self-motivate and work without close supervision.
3. Good communication skills.
4. A commitment to providing a high quality Service to Monmouthshire residents and businesses.
5. A willingness to undertake any relevant training
6. Flexibility and ability to work outside the core hours to meet the needs of the service when required
7. It is desirable for the post holder has a clean and current driving licence but not essential.

1. Welsh Desirable – You may be required to learn or improve your existing skills through attending staff Welsh language training funded by the coun

Job Category: Driving 

Job location: Llanfoist Depot, Abergavenny, Monmouthshire, NP7 9LH, Monmouthshire County Council

Hours per week: 7.50

Start date: Immediate start

Salary: £14.84 per hour

Job Category: Legal

Job location: Fleet House, 59-61 Clerkenwell Road, London, London, EC1M 5LA, Southern Housing

Hours per week: 35

Start date: Immediate start

Salary: £45.00 per hour

Job description

Location:

You’ll be based at one of our main offices in either Farringdon or Croydon with the option for working in a hybrid way when appropriate and as agreed with your manager. You’ll often have to travel between those two offices.  You may also be required to travel occasionally to our other offices at Isle of Wight, Maidstone or Sittingbourne

What you’ll be doing

• You’ll be managing a caseload of litigation cases as well as providing advice and assistance on various housing management matters (such as but not limited to, disrepair, injunctions, possession, leasehold disputes).
• You’ll be complying with the processes and procedures established in the team to ensure the efficient and effective provision of litigation and housing management disputes to Southern Housing in line with our HEART values.
• You’ll be liaising with colleagues at all levels across the organisation and our resident’s legal advisers.
• You’ll build and maintain effective working relationships with contacts with all of the team’s stakeholders – colleagues, resident’s solicitors, partners outside the Legal Services team and other third parties.
• You’ll ensure confidentiality, sensitivity and a professional approach in all activities.
• You’ll providing cover for other members of the Litigation team in their absence and guidance/support to more junior team members.
• If you choose to, following a development pathway to grow your legal career with us.

What you’ll need

• You’ll be either a qualified CILEX Lawyer, Solicitor, or a Barrister with a practicing certificate.
• Previous litigation and housing management experience (particularly working in social housing or for other public sector bodies).
• Previous experience of dealing with litigation matters (including housing management matters).
• The ambition to provide a fantastic service as part of the Legal Services Team.
• Excellent IT skills in particular Microsoft Office suite and Outlook, and able to work within a case management system.
• Ability to present information in a variety of forms to a high standard, including excellent verbal and written communication skills.

Job Category: Trades & Operatives 

Job location: Unit 11, The Tramsheds, Coomber Way, Croydon, London, CR0 4TQ, 

Southern Housing

Hours per week: 40

Start date: Immediate start

Salary: £18.22 per hour

Job description

 Reporting to a Resolve supervisor, the Direct Services Resolve Technician is an essential member of the Reactive  Repairs department, working within a dedicated team, providing a comprehensive, efficient, and responsive property maintenance service.

As a member of the Resolve Team, the primary focus is providing a high-quality responsive repair service to all residents, internal colleagues, and our partners.

You will achieve this by managing your own time in a productive, efficient and value for money way as to ensure that all KPI’s are met; co-ordinating within the team to ensure that all works are completed with a ‘can do, first time fix’ ethos; execute all works to a high standard,  whilst providing excellent Customer Satisfaction through detailed, regular, and accurate communication, on time, within contractual obligations. 

Resolve operatives are expected to have a full UK drivers licence

Job Category: Admin & Clerical

Job location: King Square, Bridgwater, Somerset, TA6 3AR, Somerset Council

Hours per week: 37

Start date: Immediate start

Salary: £26.55 per hour

Position is offered on a hybrid basis. Minimum one day per week in the office base which is Bridgwater House

Key Information

• 37 hours per week. Monday – Thursday 8.30am – 5.00pm. Friday 8.30am – 4.30pm
• This role offers hybrid working. There will be an expectation that the post holder will work from the Bridgwater House office alongside business support and operational colleagues in Children’s Social Care a minimum of one day per week.

What will I be doing?

We’re working to improve the lives of children in Somerset – and you’ll be a key part of that helping a team of social workers who assess potential Kinship and foster carers. Your day-to-day work will involve:

• Processing fostering and Kinship applications
• Taking telephone calls 
• Chasing references
• Managing a busy mailbox by monitoring and responding to email requests
• Arranging and minuting meetings as required by the Team
• Updating our database system with client details 
• Supporting Social Workers and Operational staff with day to day IT and admin queries

What kind of experience or qualifications do I need?

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

• Are passionate about helping to improve the lives of vulnerable children and young people living in Somerset.
• have a warm, friendly, non-judgemental manner in order to help the families we support feel comfortable. You will need to be calm and kind in difficult situations and conversations.
• Have experience working in an office environment
• Know your way around Microsoft 365 (especially Word, MS Teams and Excel) and are comfortable using databases
• Can deal with changing and competing deadlines and priorities (not everybody can, and that’s ok – but it’s super important in a role like this one)
• Are educated to GCSE Grade 4 (C ) or above standard in English and Maths.

Job Category: Social Care Qualified

Job location: Neuadd Brycheiniog, Cambrian Way, Brecon, Powys, LD3 7HR, Powys County Council

Hours per week: 28

Start date: Immediate start

Salary: £26.55 per hour

Job Category: Interims

Job location: Civic Campus, Euclid Street, Swindon, SN1 2JG, Swindon Borough Council

Hours per week: 37

Start date: Immediate start

Salary: £55.05 per hour

Purpose

To support delivery of the council�s people strategy (At our Best) and the Swindon Plan as a senior member of the HR Operations team.

To balance your role as strategic advisor and member of the Senior Management Team to a specific service with supporting the council in its ambition to be an employer of choice. 

To be an expert strategic HR and organisational development advisor to senior leaders across the breath of complex HR issues.

To contribute to the improvement of services through the design, delivery, and implementation of people strategies and solutions that deliver organisational excellence. 

To be a role model in bringing the council�s culture, values and behaviours, and new ways of working to life.

Accountabilities

o contribute to the strategic management of the council as an extended member of the Senior Management Team to an allocated Directorate / Service, ensuring that people related issues are considered in the design and delivery of services.

Strategic alignment: Partner with senior leaders to develop, implement, and embed HR strategies that support long-term goals, drive organisational performance and ensures the council�s financial sustainability.

Organisational design & change management programmes: Lead initiatives around the design and delivery of restructuring, workforce planning, and transformation to ensure organisational agility and scalability. 

Talent and development strategy: Collaborate on succession planning, leadership development, and talent acquisition strategies to build a robust talent pipeline and support a culture of growing our own.

Culture & engagement: Champion initiatives including the At our Best programme that enhance employee engagement, inclusion, high performance, continuous improvement and a values-driven culture.

Performance & capability: Drive performance management processes and support capability building across teams.

Data-driven insights: Commission and interpret HR analytics to inform evidence-based decisions, identify trends, and recommend proactive solutions. 

Employee relations & risk management: Provide guidance on complex employee relations issues, ensuring compliance and mitigating risk in line with council policies, employment law and best practice to deliver innovative people solutions. To provide and evaluate risk-based options, and advise upon risk ahead of key decisions, adjusting plans as necessary.

To commission the HR&OD & Enabling Services centres of excellence to develop and embed innovative interventions that drive transformational change across and within services. 

To provide coaching and risk-based advice and support to senior managers and leaders, enabling and empowering them to make informed decisions while ensuring their accountability for decisions. 

To embed HR best practice and develop high standards of people management within services.

To assist in developing and rolling out organisational HR policy, practice and procedure ensuring their consistent application within services.

To be a positive influencer and constructively challenge ideas and proposals to ensure sound people implications are considered ahead of decisions being made. 

To network and build positive relationships with key stakeholders and external partners. 

To develop and maintain excellent trade union relationships, particularly regarding HR change and cultural development. 

To use computerised systems, technology, artificial intelligence (AI) and digital solutions to deliver an effective service.   

To ensure EDI is integral to the work of the function and adheres to all legal and mandatory requirements. 

To lead / contribute to people management and organisation change workstreams as required. 

To lead the compilation of responses to requests for employment data or staffing information.

To chair working groups as requested, ensuring the needs of the department on a particular issue are clearly articulated and considered as appropriate.

To be a visible, engaging, and inspiring member of the HR Operations leadership team and wider senior management team of the assigned service / s.

To work with the HR Operations leadership team to identify and grow future talent, to enable succession planning within the HR Operations team and wider HR & OD Service.

To escalate complex problems / issues and areas of risk to the Head of HR Operations and Delivery or other members of the HR and OD Leadership team.

To deputise for the Head of HR Operations from time to time, as required.

To contribute to the effectiveness of the services provided by the HR &OD Service; and support and advise on the departmental contribution to business processes, making suggestions for improvement / change where appropriate.

To be a positive ambassador for the HR Operations team and wider HR and OD Service. 

To attend HR Operations team meetings and other HR and OD Service meetings as required. 

To maintain own continuing professional development in consultation with the Head of HR Operations and to liaise / network with other HR practitioners as appropriate.

Any other duties commensurate with the grade and purpose of the post.

Job Category: Interims

Job location: Civic Campus, Euclid Street, Swindon, SN1 2JG, Swindon Borough Council

Hours per week: 37

Start date: Immediate start

Salary: £45.04 per hour

Role Purpose

To lead and develop HR Operations at SBC, ensuring the function delivers efficient, customer-focused, and digitally enabled services. The role will provide immediate leadership to the HR Operations team, establish performance standards and KPIs, deliver a clear HR Operations service offer, and drive improvement initiatives.

The interim HR Operations Manager will also ensure the service is positioned to scale and adapt to future needs, balancing resources with demand, strengthening data quality and reporting, and embedding a culture of continuous improvement.

Key Responsibilities

Leadership & People Management

Lead, support, and develop the HR Team Leader and their team to ensure capability, accountability, and high-quality service delivery.

Integrate the Assistant HR Business Partners into the HR Shared Service Centre model.

Role-model inclusive and visible leadership, embedding Council values and behaviours.

Operational Excellence & Service Standards

Rapidly establish and implement KPIs and Service Standards (SLAs) for HR Operations.

Communicate service standards and the HR Ops service offer clearly to key stakeholders, ensuring transparency and accountability.

Deliver consistent, timely, and customer-focused HR operational support across the employee lifecycle.

Data, Insights & Reporting

Partner with the HR Data & Insights team to design and deliver performance reporting mechanisms, including demand management, prioritisation, and team workload allocation.

Strengthen HR data integrity, reporting, and analytics to inform operational and strategic decision-making.

Improvement & Transformation

Own and deliver the HR Operations improvement plan, ensuring recommendations from Business Transformation and audit reviews are implemented effectively.

Develop, implement, and refine HR templates, procedures, and systems to improve efficiency, compliance, and scalability.

Investigate opportunities for AI and other digital tools to enhance efficiency, scalability, and job enrichment.

Undertake detailed analysis of resource requirements against current capacity, factoring in technological advancements, and make evidence-based recommendations.

Stakeholder Engagement & Reassurance

Lead a stakeholder engagement and reassurance exercise to restore confidence in HR Operations.

Build strong relationships with managers, staff, trade unions, and corporate leaders to ensure HR services are trusted, transparent, and aligned to organisational needs.

Skills & Experience

Significant leadership experience in HR Operations or Shared Services within a local authority or complex public sector environment.

Strong track record of leading HR teams, improving performance, and embedding robust service standards and SLAs.

Experience of delivering transformation and process improvements in HR Operations, ideally in a unionised environment.

Demonstrable experience of workforce resource analysis and capacity planning, including the application of technology to enhance efficiency.

Skilled in managing HR data quality, reporting, and analytics to support decision-making.

Strong stakeholder management and communication skills, with the ability to engage and reassure at all levels.

Understanding of audit and compliance requirements within public sector HR operations.

Awareness of emerging digital solutions and ethical AI applications in HR.

Values & Behaviours

Embodies Swindon 2028 values of prevention, inclusion, sustainability, and digital enablement.

Builds trust through visibility, openness, and accountability.

Champions equity, diversity, and inclusion in all aspects of HR service delivery.

Pragmatic, improvement-focused, and able to deliver results at pace.

Job Category: Admin & Clerical

Job location: County Hall, High Street, Newport, Isle of Wight, PO30 1UD, Isle of Wight Council

Hours per week: 8

Start date: Immediate start

Salary: £13.26 per hour

Job description

The role is on-site at Building 41, Newport Road, Cowes, ISLE OF WIGHT PO31 8BX. 

Outline of the role and requirements of Building 41 reception cover:

Receptionist duties including being the professional, friendly, and engaging face of Building 41, opening up in the morning and closing the building down in the evening, meeting and greeting members and visitors, showing people to their booked meeting rooms, showing new members round the building and setting them up to work from the building (eg providing WiFi codes, showing them where the kitchen facilities are).

Showing people round the facilities if they request a tour, refilling the coffee machine, and keeping the kitchen area and co-working areas presentable. This is an enjoyable role in a very pleasant work environment, requiring a professional and enthusiastic approach when engaging with members.

Hours are 08:45 – 17:15 with an hour lunch break. 

Address is Building 41, Newport Road, Cowes, ISLE OF WIGHT PO31 8BX. It is on the Number 1 (Park & Ride bus route) and there is a free car park, bike storage, showers, and free access to tea and coffee.

Training will be provided in advance at Building 41 and a building manual will be available during cover.