Job Board

Job Category : Sec / Admin
Location : Magdalen House, Bootle, L20 3NJ, Sefton MBC
Hours Per Week : 37.50
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £13.57

Commissioning Support officer (Brokerage) . Dealing with telephone and email enquiries from clinical staff and care providers clients regarding packages of care, care placements, invoice queries. Checking of information for accuracy prior to negotiation with placement providers, care providers, clients and their representatives using a variety of communication methods. Experience of IT systems – including word and excel. Good interpersonal skills to be able to communicate and negotiate appropriately. Attention to detail and ability to check data carefully. Home based working. NB: This post is with NHS Cheshire and Merseyside, not Sefton Council.

1. Communication & Relationship Skills
   ⦁ Send and receive audio and visual correspondence between patients, relatives, providers and internal or external staff on a variety of IPA matters and procedures, effectively and sensitively liaise with anxious patients and relatives, including where cultural or language barriers exist
   ⦁ Communicate complicated administrative/commissioning/contractual information to staff from internal and external departments and contacts
   ⦁ Communicate complex, sensitive and often contentious information with a range of stakeholders, where persuasion or negotiation skills are required
   ⦁ Support the induction of new staff, with on the job training of processes and procedures to effectively enable new staff to learn from experienced staff
   ⦁ Support the development and motivation of colleagues to achieve objectives
   ⦁ Maintains effective working relationships with own and other departments
2. Knowledge, Training & Experience
   ⦁ Knowledge of commissioning and administrative procedures and systems, the majority of which are non-routine, acquired through training and experience to Vocational Level 3 or equivalent;
   ⦁ Proven experience in administration of meetings including accurate minute taking and working with the meeting Chair to ensure tasks, actions and minutes are effectively monitored and escalated, where appropriate
   ⦁ High standards of attention to detail
   ⦁ Knowledge and experience to deal with non-routine issues such as problem solving for an area of work or specific tasks
   ⦁ Developing alternative or additional procedures within own area of expertise
   ⦁ Supporting colleagues with changes in processes or procedures
   ⦁ Working on own initiative to strict deadlines meeting the needs of the service at all times
   ⦁ Knowledge of specialist functional/medical/legal terms, organisational policies and procedures
3. Analytical & Judgemental Skills
   ⦁ Exercises judgement and initiative when dealing with enquiries within own area of expertise.
   ⦁ Analyses information to resolve problems for patients, carers, agencies and staff, within own area expertise (e.g. Commissioning Support)
4. Planning & Organisational Skills
   ⦁ Plan and organise own workload in conjunction with the other non-clinical team members.
   ⦁ Prioritises workload in relation to service need and importance
   ⦁ Arranges and Administrates meetings
   ⦁ Ability to manage multiple diaries
   ⦁ Organises events, conferences, MDT meetings.
5. Physical Skills
   ⦁ Advanced keyboards skills for regular use of computer systems/touch or audio typing
6. Responsibility for Patient/Client Care
   ⦁ Regular contact with patients
   ⦁ Provides non-clinical advice, information and guidance to patients, carers, relatives and external providers/stakeholders about appointments, admissions and commissioned services
7. Responsibility for Policy/Service Development
   ⦁ Follows existing policies and procedures
   ⦁ Implements policies and procedures in own area
   ⦁ Proposes changes to procedures in own area

Job Category : Building Services, Trades & Maintenance
Location : Cillefwr Depot, Carmarthenshire County Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 06:00
End Time : 14:00
Salary: £12.18

Monday to Thursday 06:00 – 14:00 & Friday 06:00 – 13:30
PRINCIPAL ACCOUNTABILITIES:
Operational Duties:
1.Collect recycling or refuse from the kerbside or other agreed collection point and load into vehicle in accordance with operational plans, procedures and codes of practice including the lifting/ manoeuvring/sorting and returning of a full range of refuse and recycling containers ensuring that refuse and recycling items are collected at all times and missed collections are avoided by the end of the scheduled day.
2.Operate any fitted power mechanism including automated loading/compaction equipment in accordance with service procedures and vehicle requirements and to assist the driver in operational activities on the round and at tipping locations to reduce and control the potential risks to Health & Safety.
3.Be responsible for supporting the driver to manoeuvre the vehicle safely around the streets and carry out reversing assistant, traffic control and signalling (banks person) duties in accordance with safe working procedures and utilising reversing aides to minimise the risk of personal injury to other members of the crew and to members of the public.
4.Undertake a visual inspection of sacks and containers to ensure that prohibited/contaminated waste is not collected and that recyclable waste is deposited in the appropriate vehicle compartment to avoid cross contamination. Identify and report to the Refuse/Recycling Driver any non-compliance and where necessary apply approved notices to the bags or container.
5.Ensure that any debris or spilt refuse from damaged sacks is cleared up immediately, and where heavy littering has occurred, report to the Refuse/Recycling Driver.
6.Continually liaise with the Refuse/Recycling Driver in relation to the round’s daily operational activities in order to report any problems (parked vehicles/communal points access/call backs/missed collections/spillages/litter problem areas/landfill etc) and use of initiative to deal with operational issues as they arise so that they may be speedily resolved.

Job Related Skills and Competencies
Ability to understand, interpret and follow verbal and written instructions
Good communications skills and the ability to maintain good working relationships
Ability to identify and report on vehicle defects
The ability to use physical effort for sustained periods of working

Job Category : Social Care – Qualified
Location : 44 York Street, Achieving for Children
Hours Per Week : 36.00
Start Date : Immediate start
Base Salary : £39,951.00
Top Point Salary : £42,840.00

We are offering a £3,000 annual market supplement for this role!
AfC offers a hybrid way of working with the main office based in Kingston where you will support children and young people aged 0 to 18.

• Based in the office or out in the community 3 days a week
• Salary from £39,951 (SCP29) to £42,840 (SCP32)

About Our Benefits:
We are focused on creating a positive, supportive environment, where you will have access to a wide range of resources, as well as a competitive salary and the technology and equipment to enable hybrid working.

At AfC you will also have access to the following benefits…

• retention bonus for selected roles
• access to free parking at your main place of work
• 29 days annual leave, increasing to 33 days after 2 years and 35 days after four years with bank holidays in addition
• local government salary and pension scheme (LGPS or Teachers Pension)
• hybrid working, enabling you to work from home, office or the community, with access to the technology and equipment to support you
• working with a wide range of families from diverse backgrounds with different presenting issues
• travel assistance package for business use, including car and cycle mileage reimbursement, annual season ticket loan or business Oyster cards
• a minimum of 12 protected Development Days each year for all staff
• support and recognition from a stable senior leadership team with an open door culture
• managers who recognise complexity of cases and load, value hard work, provide reassurance, build confidence and facilitate career development and progression opportunities
• a huge range of additional professional development opportunities as part of our regional Social Work Teaching Partnership

Qualifications needed (essential):

• relevant Social Work qualification
• completion of ASYE
• active Social Work England registration

Job Category : Building Services, Trades & Maintenance

Location : Trostre Depot, Carmarthenshire County Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 07:00

End Time : 15:00
Salary: £11.98

Candidates must be fit and healthy, hold a full UK drivers licence, live in Carmarthenshire and provide their clothing and boot sizes.

Candidates must also be flexible enough to work either a 7am or 8am start when required.

Key tasks/responsibilities

Emptying and sorting of refuse containers

Collecting illicit tipping

Litter picking where required

Taking rubbish to the amenity site at the end of the rounds

Drive a vehicle, reporting all defects and ensuring that the road

traffic act is adhered to at all times

Encourage and monitor recycling across the site

Investigate and implement procedures that improve recycling

Report to line manager when stock levels are low

Clean relevant areas in the absence of cleaning staff


Qualifications/

Vocational

training/

Professional

Memberships

Driving licence

Job Related

Skills/

Competencies

Customer service skills

Willing to work in adverse weather

Knowledge of Safe Systems of work

Knowledge Relevant Health and Safety Legislation

Knowledge of refuse rounds

Local Area knowledge

Knowledge of CCC recycling targets

Experience Previous experience of working with waste

Personal

qualities

Good Communication skills

Ability to work well as a teamA flexible approach to work

Job Category : Manual Labour / General Industrial

Location : Preston Campus, University of Central Lancashire

Hours Per Week : 16.25

Start Date : Immediate Start

Start Time : 06:30

End Time : 09:45
Salary: £11.44

Main Duties and Responsibilities

1. To clean all internal and some external areas of University Buildings 

2. To use cleaning equipment as directed, including buffers, vacuums and scrubbers.  To ensure all equipment is used in accordance with health and safety guidelines, including the reporting of faults immediately.

3. To use cleaning products in accordance with health and safety guidelines, paying particular attention to the correct use of chemicals in accordance with COSHH regulations.

4. To maintain the appearance of University areas and the exterior of buildings by removing unwanted posters, etcetera and promote a positive image of the University at all times. 

5. To replenish toilet supplies as required and undertake tasks including dusting, vacuuming, carpet shampooing, washing floors, cleaning toilets and basic external cleaning as identified. 

6. To ensure all rubbish is collected and disposed of on a daily basis, ensuring items for recycling are appropriately segregated. 

7. To comply with all health and safety instructions e.g placing warning signs for slippery areas, correct moving of any furniture and other items in accordance with manual handling instructions.  To undertake all health and safety training as directed. Reporting any building defects. 

8. To wear all protective clothing as required and correct uniform. 

9. To work as part of a team and flexibly, to ensure all areas of the University can be covered as required. 

Work Experience        

Experience of working in a cleaning operation in a customer orientated environment. 

Use of cleaning equipment, chemicals,

and cleaning methods

Health and safety awareness

Education/ Qualifications       Basic level of literacy and numeracy required.

To be able to understand instruction.

Skills/Abilities  To work well as a team by assisting others.

An awareness of manual handling and safe working practices. 

Ability to carry out duties which can be physical in nature and can include bending, walking, pushing, lifting. climbing stairs and handling equipment. 

To communicate effectively and interact with a variety of people at all levels. 

Excellent customer service skills and ability to deliver a quality service. 

To safely operate all relevant cleaning equipment.

Attention to detail in cleaning tasks.

Other   An understanding of general data protection  and the ability to employ confidentiality.

Smart, professional appearance. 

Ability to work under your own initiative and as a member of the wider Building Services/ Estates Team.An understanding of and demonstrable commitment to the University’s Values of Common Sense, Compassion, Teamwork, Attention to Detail, and Trust as a framework for decisions, actions and behaviours.

Job Category : Admin & Clerical

Location : Riverside House, Rotherham Metropolitan Borough Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 08:30

End Time : 17:30

Salary: £12.38


Key Duties/Areas of Responsibility

•          Deal with customer enquiries at reception and over the telephone.

•          Receipt and distribute incoming post, process correspondence, and send mail out.

•          Gather information to report back to others.

•          Set up and produce non-standard letters/templates/spreadsheets/documentation, update and maintain databases, and produce management information.

•          Provide help and assistance to staff in the use of IT packages/systems.

• •           Carry out filing, maintain staff records, prepare documents for scanning, photocopying, faxing, arrange meetings, diary appointments, handle post, and take minutes.
  
  Experience of providing customer service to the public and other organisations in a high volume and fast paced multi-channel environment
• Experience of promoting digital access and supporting others to find information so they can complete transactions themselves
• Experience of handling, recording, and analysing information where care, accuracy, confidentiality, and security are important.
• Working in an environment where literacy and numeracy skills have been demonstrated
• Experience of using a range of computer applications and ICT including word processing, spreadsheets, databases, presentation software, internet, and e-mail 
• Appreciation of auditable financial procedures and awareness of the need to maintain sensitive information and records securely to prevent inappropriate access. 
• Willingness to under a job-related apprenticeship leading to recognised qualification

Job specific qualifications       

NQF Level 2 qualification e.g. GCSEs Grades 4-9, NVQs Level 2, GNVQs Intermediate, City and Guilds Craft or Part 2,

Or

Evidence of the equivalent level of knowledge gained through work experience

Job Category : Legal

Location : London Borough of Newham

Hours Per Week :36.00

Start Date : Immediate Start

Start Time :09:00

End Time : 17:00
Salary: £22.16

1. Ensure that all members of Scrutiny Committees are provided with

comprehensive, high-quality and efficient support and advice to enable them to

discharge their roles.

2. Manage individual reviews as directed by the Policy and Scrutiny Manager.

3. Ensure that the overview and scrutiny system is robust. This will involve:

? providing advice and support to the Overview and Scrutiny Committee

? providing advice and support to the Chairs of Scrutiny Task and Finish

Commissions

? ensuring the effective operation of Scrutiny Task and Finish Commissions

and conduct reviews

? advising on topics for scrutiny based and sound information/research

? advising individuals and organisations who are invited to give written or oral

evidence

? drafting well evidenced and concise reports, including securing appropriate

research and expertise

? following up action

4. Provide effective policy analysis, review and development role to support the

overview and scrutiny function.

5. Present reports, including those on the outcome of reviews to Scrutiny Task and

Finish Commissions and the Overview and Scrutiny Committee as required.

6. Support proper co-ordination between the Overview and Scrutiny Committee,

the Council and Cabinet.

7. Contribute to developing, implementing and promoting democratic and decision

making structures and procedures relating to overview and scrutiny and advise

Members and officers.

8. Liaise with Members to discuss and review requirements of the scrutiny function.

9. Establish and maintain good relationships with stakeholders, Council officers

and partnership bodies.


CRITERIA- Essential METHOD OF ASSESSMENT

KNOWLEDGE

High level of understanding of the role of the governance

arrangements, the executive and scrutiny function, non-

executive Members, performance review and the

changing needs of Members.

Application/Interview/Test

Good knowledge of legislation in respect of local

authority decision making.

Application

Knowledge of local government policies, strategy,

legislative and financial framework.

Interview/Test

QUALIFICATIONS

Educated to degree level or equivalent or

Work experience demonstrating graduate level ability

Application

EXPERIENCE

Experience of policy and research work including

producing high quality written material including reports

and presentations.

Application/Interview/Test

Experience of working successfully with Members,

stakeholders and members of the public and external

agencies.

Application/Interview

Experience of project management, research work and

relevant techniques.

Application/Interview

Experience of working effectively with colleagues across

a wide variety of services.

Application/Interview

SKILLS AND ABILITIES

Ability to work in a political environment, recognising sensitive

issues and maintaining confidentiality, facing frequently

changing demand and dealing with demands from elected

Members, officers, members of the community and outside

bodies.

Interview

Ability to manage a complex workload with competing

priorities and deadlines

Interview

Ability to analyse, interpret and present (in oral and written

form) complex information simply and effectively.Application/Interview

Job Category : Finance, Revenues & Benefits

Location : Civic Centre, Torfaen Council

Hours Per Week :25.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:30
Salary: £22.65

1)         To manage and ensure that the proper administration of the Authority’s VAT obligations takes place in accordance with statutory legislation and HMRC Regulations, including the completion of the required VAT returns, and the completion and monitoring of the Council’s VAT Partial Exemption position.

2)         Continuing to develop processes and procedures to ensure that all required aspects of HMRC Making Tax Digital requirements are implemented and are efficient in operation.

3)         To be responsible for the maintenance and development of comprehensive VAT guidance manuals.

4)         To respond to changes in Welsh & UK wide statute that impact VAT accounting / treatment.

5)         To provide VAT advice and support on issues that arise on an ad-hoc basis.

6)         To work effectively in a demanding role with high degree of conflicting priorities, whilst adhering to strict deadlines and externally definable timescales.

7)         To ensure effective communication links are established and maintained.

8)         To ensure that all tasks that the post is responsible for are undertaken with due recognition of best practice and all relevant prevailing accounting standards and legislation. 

9)         To make an active contribution to the development and deployment of IT within Financial Services, in a VAT context.

10)       To maintain appropriate relationships with officers of the Council, external agencies and the community to ensure that the financial stewardship of the council finances are preserved at all instances, and that best practice can be adopted. 

11)       To undertake any other duty that may reasonably be requested by the Head of Financial Services.

1.1       Qualified Accountant .

1.2 Commitment to and participation in Continual Professional Development (CPD) 

1.3   An understanding and knowledge of the range of current issues confronting local authority finance

1.4 An understanding of financial systems and accounting principles

1.5  Practical knowledge and understanding of legislation, statutory obligations and related regulations relating to local authority finance

Experience

2.1       5 years practical experience in finance

2.2  Proven experience of identifying and implementing personal, service and corporate goals

Skills and Abilities

3.1       An understanding and knowledge of the range of issues confronting local authority finance.

3.2       An ability to identify and implement personal, departmental and corporate goals.

3.3       An understanding of financial systems and accounting principles.

3.4    An ability to reflect on and learn from mistakes

3.5      Be highly self-motivated and can act on own initiative

3.6     Pro-active and innovative approach and logical, systematic approach to problem solving

3.7   A determination to ensure proper public accountability and stewardship of the financial affairs of the Authority

Personal Attributes

4.1       To be an effective communicator with good interpersonal skills necessary to collaborate successfully with other agencies under partnership arrangements.

4.2  To be an effective manager of change.4.3   Highly numerate, I.T. literate and analytical

Job Category : Management

Location : Holbeach Office, Lewisham Council

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:00
Salary: £31.33

We need a candidate with extensive anti-social behaviour and statutory nuisance experience. This is not only through knowledge of legislation and statutory requirements, but the candidate must have the skill set to operationalised the legislation and the skillset to write ASB and statutory nuisance policies and procedures.

The candidate must have experience in performance managing staff including experience of using HR processes to manage performance.

Main Purpose of the Job

Be responsible for both day to day service management and the development of policy and strategy within the Safer Communities Service.

To be responsible for the operational delivery of an efficient, effective, and comprehensive Anti, Social Behaviour (ASB) and Statutory Nuisance, Service to protect and support residents and businesses within Lewisham.

To lead on the newly implemented Public Space Protection Order (PSPO), ensuring its success.

To act as the Councils expert advisor and be responsible for the provision of technical and specialist knowledge and support in relation to Anti, Social Behaviour (ASB), Statutory Nuisance Service.

To work in Partnership and in collaboration with colleagues in the Safer Communities Service.

To lead integration across the partnership, driving change to secure improved outcomes for residents.

Lead on ASB and Statutory Nuisance, setting a good example in terms of conduct, motivating and performance managing staff, making, and communicating timely decisions about the service and working to draw on good practice to deliver services that meet the customers’ needs within budget.

To represent the Head of Safer Communities and the Council at both internal and external meetings where appropriate. 

Work in close liaison with various individuals and groups, including Committee Chairs, responsible authorities, elected members and members of the public. 

Provide professional advice and guidance (Written and Verbal) to internal and external service partners, including managers, staff and Members, in order to improvement the quality of services for residents. 

To ensure that all statutory obligations are delivered across the service and that all processes are compliant with legislation.



Equal Opportunities

•          Commitment to implement the Council’s Equal Opportunities Policies

•          Awareness of Equal Opportunities issues

•          An understanding of working in and the different needs of a diverse and multi cultural community

Knowledge 

•          Extensive knowledge of all relevant aspects of licensing law and statutory procedures, and licensing enforcement including PACE, RIPA and legislation governing disclosure.

•          Successful experience of leading ASB and Statutory Nuisance services, and the subsequent Enforcement including the understanding and use of legislation and how to implement national priorities.

•          Ability to provide support and specialist technical advice to operational staff both within the team and the wider Council, on all relevant matters related to ASB and Statutory Nuisance, and the subsequent Enforcement.

•          An understanding of the issues and challenges facing the service both operationally and strategically.

•          Knowledge of key national policy drivers, Legislation and broader influences related to the role.

•          Detailed and extensive knowledge of the full range of case law, codes of practice and guidance of ASB and Statutory Nuisance and the subsequent Enforcement

Aptitude 

•          Ability to negotiate effective working partnership with other internal departments and external agencies in the public, private and voluntary sector

•          Self-driven, enthusiastic and innovative approach and able to be flexible with new emerging areas of work.

•          Firm belief in the importance of an honest, open, fair and transparent approach to enforcement

•          Firmly committed to the need to strive for continuous improvement

•          Ability to lead and motivate a highly skilled team of officers in an environment which demands constant change and improvement

Skills 

•          Able to work through problems, evaluate risks and offer practical solutions. Ability to make rational decisions after consideration of all the available information.

•          Using persuading and influencing skills to bring about behavioural change and achieve desired results/outcomes as necessary.

•          Effective presentation, communication and interpersonal skills and ability to apply these effectively to a variety of audiences both verbally and in written form.

•          Significant experience of working in, ASB and Statutory Nuisance Services and managing the subsequent Enforcement and dealing with the full range of complex issues.

•          Excellent organisational skills; the ability to manage a heavy workload and prioritise it in order to ensure that all deadlines and targets are met

•          Ability to supervise staff members in an environment that requires constant change and improvement

Experience

•          Strong practical experience in drafting concise and accurate reports, Council committee reports, executive reports, responses to consultation papers, press releases.

•          Experience of managing an ASB and Statutory Nuisance, service and the subsequent Enforcement issues in local authority/public sector or private sector and implementing related work programmes 

•          Experience of advising and presenting to Council committees

•          Able to lead, direct and manage staff to provide high quality services and achieve performance targets within a pressurised and high profile environment

•          Strong experience of motivating and managing a team, having input into training plans and effective working relationships with staff and trade representatives.

•          Experience of managing staff effectively through organisational change 

•          Experience of supporting the delivery of effective performance and continuous improvement

•          Experience of managing and successfully delivering projects 

•          Experience of contributing to service planning, including developing objectives and target setting, together with managing performance.            

General Education

•          Evidence of continued professional, managerial and personal development and one or more of the following

•              Educated to degree level with extensive experience &/or Professional qualification related to ASB, Community Safety or Housing with extensive experience  

Personal Qualities 

•          Willingness to act corporately and collaboratively

•          Enthusiastic, innovative and imaginative in approach to work

•          An inclusive and supportive manager

•          Highly motivated and not easily discouraged

•          Flexible, innovative and creative approach

•          A strong commitment to probity, honesty, openness, treating people consistently, fairly and with respect

•          Resilient under pressure and able to respond effectively when faced with conflicting demands.

Circumstances

•          Must be able to work in the community and work in a mobile fashion in the borough

•          Able to attend meetings in the evening.

•          On occasion able to attend events & or facilitate projects at the weekend.

•          To work beyond minimum hours as and when required to achieve deadlines.

•          Must be able to attend meetings outside of the borough as required

•          Undertake unaccompanied visits as appropriate.     

Physical  

•          Generally candidates must meet the standard Lewisham requirements for the post

•          Able to carry and transport equipment.

•          If you are disabled person, but are unable to meet some of the job requirements specifically because of your disability, please address this in your application.  If you meet all the other criteria you will be shortlisted and we will explore jointly with you if there are ways in which the job can be changed to enable you to meet requirements.

Job Category : Social Care – Qualified

Location : Civic Centre, Enfield Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:30

Salary: £28.09


Experienced Occupational Therapist required in the Community Occupational Therapy Team with working experience in Social Care, Paediatrics and Reablement. Successful candidate to have strong moving and handling, seating assessment and adaptations skills as well as being knowledgeable about special equipment provision for adults and children. The post requires excellent communication and negotiation skills.  

1.         Management

a.         Supervision for students on placements

b.         Support to Occupational Therapy Assistants 

2.         Quality

a.         Ensure high quality standards are upheld throughout all aspects of assessment and service delivery

3.         Policy Implementation

a.         Implement the Safeguarding Adults policy & procedure and manage staff through the process, including chairing complex strategy meetings

b.         Ensure Health and Safety policies are implemented and adhered to  

c.         Keep abreast of developments in all relevant areas concerning professional practice, legislation and Central Government guidance

4.         Monitoring

a.         Manage, monitor and review care plans involving users and carers, liaising with other workers and agencies

5.         Data recording

a.         Participate in the development and management of systems associated with team functions, including gathering and analysing of information

b.         Take responsibility for entering information and data onto the online systems relating to own cases 

c.         Work jointly with the Administrative Officers, seeking to improve the knowledge and practical applications of the systems

6.         Service development and delivery

a.         Actively encourage customer participation in the delivery, monitoring and evaluation of the service

b.         Initiate research, recommend best practice and implement changes in policy within a specialist area of service 

c.         Support in the development and operation of team “workload management systems” to ensure that resources address priority cases and respond to changing needs and circumstances

d.         Undertake complex assessments and care planning

e.         Carry out full functional assessments of people of all ages and with a wide range of disabilities. Assessments should also take into account the needs of carer’s and a carer’s assessment should be completed as appropriate.

f.          Advise on appropriate care packages and refer on to other services as necessary

g.         Recommend and arrange for the provision of specialist equipment, ensure correct installation, instruct client and/or carer in safe use and monitor the effectiveness of the provision as appropriate

h.         Advise on and facilitate major adaptations, including major adaptations to properties through consultation with service users, Housing department, Environmental Health services, builders and other professionals as appropriate.


Job Specifications – Skills, Experience, Knowledge & Abilities

Essential:

1.         This role requires you to have excellent numeric and literacy skills in English and sound interpersonal and communication skills. You must be able to apply different tools and methodologies to communicate with adults as required. 

2.         Ability to use information technology systems to input and access data, use word processing systems and

email, or willingness to learn.

3.         Registered as an Occupational Therapist with the HCPC with experience of working in a health or social care setting as an Occupational Therapist

4.         Ability to assess and provide clinical reasoning for your recommendations ( this can include advice, assistive technologies, equipment and adaptations, support plans and direct payments)

5.         Detailed knowledge of legislative frameworks (i.e: the Care Act, Mental Capacity Act and Safeguarding), statutory guidance, standards and local policies and procedures 

6.         To have experience of working with multiple statutory and non-statutory agencies to facilitate holistic assessments and continuity of care

7.         Ability to work autonomously planning and organising own caseload, while prioritising needs and risks to ensure urgent needs are identified and actioned to reduce potential harm or risks to service user and carers or others.  

Desirable:

1. Comprehensive understanding of the strength-based approach.  

Behaviours

Appropriate behaviours are key to the delivery of our vision for Enfield. 

We work collaboratively, flexibly and constructively, and exhibit this ethos in all our dealings with residents, colleagues and partners. Our leaders are exemplars of the following behaviours and encourage staff at all levels;  

Take Responsibility 

We make decisions and be accountable for them. We have a positive can-do attitude where they see problems as challenges which can be overcome. We accept responsibility for service delivery, be clear about services we offer and deliver what we promise.

Open, Honest and Respectful

We are comfortable and confident to acknowledge the difficulties and the barriers we face. We constructively challenge the way things are done where there is evidence that it impedes service delivery. Challenge are conducted in a professional, courteous manner with the aim of reaching a mutually agreeable resolution.

Listen and Learn 

We actively listen and reflect on customer concerns with a view to understanding the customer’s point of view. When we receive constructive criticism we adapt the way we operate and deliver services, where appropriate.

Work Together to find solutions 

We work collaboratively (co-production) with other departments and partners, freely sharing our knowledge and skills to identify solutions to address customer concerns. 

Candidates: Please ensure you address these behaviours in your responses to the essential (and desirable if applicable) criteria above.

Competencies:

Candidates: Please ensure you address these competencies in your responses to the essential (and desirable if applicable) criteria above.

1. Customer focus

2. Deliver service performance

3. Focus on continuous improvement

4. Political awareness and context

Qualifications & Professional registration criteria

Candidates: Please ensure you address these qualifications in your responses to the essential (and desirable if applicable) criteria, you will be expected to meet these requirements of the role and they will be explored with you at interview.

1. Diploma/Degree in Occupational Therapy recognised by the College of Occupational Therapists 

2. Registered with Health Professions Council 

Special requirements

Candidates: Please note you will be expected to meet these requirements of the role and they will be explored with you at interview.

1. Able to travel around the borough independently to access service users’ homes and other office premises. Access to a vehicle and clean driving licence.

Job Category : Management

Location : Holbeach Office, Lewisham Council

Hours Per Week : 35.00

Start Date : Immediate Start 

Start Time : 09:00

End Time : 17:00
Salary: £31.33

We need a candidate with extensive anti-social behaviour and statutory nuisance experience. This is not only through knowledge of legislation and statutory requirements, but the candidate must have the skill set to operationalised the legislation and the skillset to write ASB and statutory nuisance policies and procedures.

The candidate must have experience in performance managing staff including experience of using HR processes to manage performance.

Main Purpose of the Job

Be responsible for both day to day service management and the development of policy and strategy within the Safer Communities Service.

To be responsible for the operational delivery of an efficient, effective, and comprehensive Anti, Social Behaviour (ASB) and Statutory Nuisance, Service to protect and support residents and businesses within Lewisham.

To lead on the newly implemented Public Space Protection Order (PSPO), ensuring its success.

To act as the Councils expert advisor and be responsible for the provision of technical and specialist knowledge and support in relation to Anti, Social Behaviour (ASB), Statutory Nuisance Service.

To work in Partnership and in collaboration with colleagues in the Safer Communities Service.

To lead integration across the partnership, driving change to secure improved outcomes for residents.

Lead on ASB and Statutory Nuisance, setting a good example in terms of conduct, motivating and performance managing staff, making, and communicating timely decisions about the service and working to draw on good practice to deliver services that meet the customers’ needs within budget.

To represent the Head of Safer Communities and the Council at both internal and external meetings where appropriate. 

Prepare reports and attend Committee where required, prepare evidence and attend courts, tribunals, public enquiries/meetings, giving evidence as required.

To lead in the preparation of legal cases and evidence, and appear and give evidence as a witness at Court, Tribunal or other statutory hearing.

To lead investigations and other enforcement work with regard to breaches of legislation, in compliance with the Police and Criminal Evidence Act (PACE), the Regulation of Investigatory Powers Act (RIPA), Criminal Proceedings and Investigations Act (CPIA) and Human Rights Act (HRA).

To coordinate the effective response and investigation of complaints of ASB and Statutory Nuisance in the borough of Lewisham, as required by legislation and in accordance with service policy and procedures, meeting set standards and key performance indicators. 

To undertake consistent, proportionate, targeted, accountable and transparent enforcement action, in accordance with best practice advice and enforcement policies. This may include seizing goods, prohibitions, closures, preparing and serving statutory and fixed penalty notices, simple cautions and other legal documents, commensurate with the grade and post.

Knowledge 

• Extensive knowledge of all relevant aspects of licensing law and statutory procedures, and licensing enforcement including PACE, RIPA and legislation governing disclosure.

• Successful experience of leading ASB and Statutory Nuisance services, and the subsequent Enforcement including the understanding and use of legislation and how to implement national priorities.

• Ability to provide support and specialist technical advice to operational staff both within the team and the wider Council, on all relevant matters related to ASB and Statutory Nuisance, and the subsequent Enforcement.

• An understanding of the issues and challenges facing the service both operationally and strategically.

• Knowledge of key national policy drivers, Legislation and broader influences related to the role.

• Detailed and extensive knowledge of the full range of case law, codes of practice and guidance of ASB and Statutory Nuisance and the subsequent Enforcement

Aptitude 

•           Ability to negotiate effective working partnership with other internal departments and external agencies in the public, private and voluntary sector

•           Self-driven, enthusiastic and innovative approach and able to be flexible with new emerging areas of work.

•           Firm belief in the importance of an honest, open, fair and transparent approach to enforcement

•           Firmly committed to the need to strive for continuous improvement

•           Ability to lead and motivate a highly skilled team of officers in an environment which demands constant change and improvement

Skills 

•           Able to work through problems, evaluate risks and offer practical solutions. Ability to make rational decisions after consideration of all the available information.

•           Using persuading and influencing skills to bring about behavioural change and achieve desired results/outcomes as necessary.

•           Effective presentation, communication and interpersonal skills and ability to apply these effectively to a variety of audiences both verbally and in written form.

•           Significant experience of working in, ASB and Statutory Nuisance Services and managing the subsequent Enforcement and dealing with the full range of complex issues.

•           Excellent organisational skills; the ability to manage a heavy workload and prioritise it in order to ensure that all deadlines and targets are met

•           Ability to supervise staff members in an environment that requires constant change and improvement

Experience

•           Strong practical experience in drafting concise and accurate reports, Council committee reports, executive reports, responses to consultation papers, press releases.

•           Experience of managing an ASB and Statutory Nuisance, service and the subsequent Enforcement issues in local authority/public sector or private sector and implementing related work programmes 

•           Experience of advising and presenting to Council committees

•           Able to lead, direct and manage staff to provide high quality services and achieve performance targets within a pressurised and high profile environment

•           Strong experience of motivating and managing a team, having input into training plans and effective working relationships with staff and trade representatives.

•           Experience of managing staff effectively through organisational change 

•           Experience of supporting the delivery of effective performance and continuous improvement

•           Experience of managing and successfully delivering projects 

•           Experience of contributing to service planning, including developing objectives and target setting, together with managing performance.

General Education

•           Evidence of continued professional, managerial and personal development and one or more of the following

•               Educated to degree level with extensive experience &/or Professional qualification related to ASB, Community Safety or Housing with extensive experience

Personal Qualities 

•           Willingness to act corporately and collaboratively

•           Enthusiastic, innovative and imaginative in approach to work

•           An inclusive and supportive manager

•           Highly motivated and not easily discouraged

•           Flexible, innovative and creative approach

•           A strong commitment to probity, honesty, openness, treating people consistently, fairly and with respect

•           Resilient under pressure and able to respond effectively when faced with conflicting demands.

Job Category : Housing

Location : Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time :17:00
Salary: £19.11

The role will be in the office, but can be negotiated ·   
    Negotiate arrangements with tenants ·  
     Support vulnerable tenants ·     
  Escalate cases through the escalation process ·    
   Contact tenants via phone, e-mail and letter ·     
  Visit tenants in their home for support and try and establish engagement



•          To be the first point of contact for tenants and their representatives in respect to all residential rent charges, arrears and queries.

•          Negotiate repayment plans, determining which cases to escalate and take legal action on rather internally or through referrals to legal services.

•          To be responsible for meeting targets and objectives which maximise rent collection, influencing monthly and annual collection performance and arrears reduction.

•          To liaise and correspond with tenants, the court service, external solicitors, other tenant representatives, fraud and investigation services, representing the Council’s interests and providing a professional and responsive service.

•          To adopt and promote modern ways of working, embracing new technology which improves the customer experience whilst creating efficiencies.

•          To ensuring the Council’s reputation is protected and enhanced through a high quality, professional income collection service.

Knowledge, including educational qualifications:

Educated to ‘O’ level/GCSE standard or similar qualification.

Knowledge of debt management procedures, including legal process, rent and service charge setting principles.

Knowledge of computerised rental management systems.

Understanding of the issues relating to equal   opportunities in service delivery and provision and to actively promote ways of eradicating racism, sexism and other forms of negative discrimination through the Council’s policies and procedures.

Understanding of and compliance with the Council’s Health & Safety Policy.

Experience:

Experience in a customer facing role, ideally in a social housing or income collection.

Experienced in the application of housing income collection procedures and policies.

Experience of working in a performance management environment and experienced in the development and meeting of personal and team performance targets

Aptitudes, Skills & Competencies:

Ability to communicate effectively, both orally and in writing.

Ability to understand, apply and effectively use legal processes.

Negotiation and problem-solving skills

Ability to use prepare and organise data for spreadsheets, manage and present numerical data

Ability to draft correspondence, information and reportsEffective numeracy skills.

Job Category : Social Care & Health Non-Qualified (Kingston & Richmond)

Location : 44 York Street, Achieving for Children

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £26.00

The position will hold both court orders and ourt of court work , undertake assessments, write reports .  also will complree single assessments if the child is deemed to meet threshold for a section 17 assessmment.

The worker MUST have YJS caseworker experience.

About you: our role specification

Qualifications

● Educated at level 4 or above professional qualification in a relevant discipline (e.g Children and Youth, Social Care, Probation )

● Evidence of continuing professional development within Youth Justice

Skills and experience

● Experience of working with children, young people and families with offending behaviour

● Ability to work restoratively with all children, young people and victims of crime in line with the

service restorative approach principles and standards

● Experience of effective management of a caseload of young people in accordance with local

policies/procedure and Youth Justice National Standards, and accurate recording.

● Ability to write clear and concise court reports, bail packages, panel reports

● Skilled at undertaking timely, high quality, robust assessments (AssetPlus) and plans.

● Experience of effective partnership working and working within a multidisciplinary team.

● Experience and understanding of how Courts work and of relevant Youth Justice legislation,

including sentencing and bail/remand.

● Experience of risk management, public protection and safeguarding in the context of youth

offending and contextual safeguarding.

● Experience of delivering effective interventions that reduce risk, reduce likelihood of reoffending

and maximise positive outcomes for young people.

● Good knowledge and understanding of the Youth Justice landscape, including best practice in

regard to Good Lives Model, Desistance Theory, Trauma Informed Practice and Transitions

● Knowledge or keen interest in specific areas of offending such as harmful sexual behaviour, knife crime, county lines and national referral mechanism or children harming in the home.

Personal attributes

● A passion to demonstrate and promote our values (Trust, Respect and Empower) through professional behaviours and relationships with all stakeholders.

● To deliver Achieving for Childrenʼs vision, mission and values to support children and young people to live safe, happy, healthy and successful lives.

● Good organisational abilities including: time management, problem-solving and prioritisation.

● Able to work flexibly and independently with a commitment to the organisation culture.

● Personal determination, drive, energy and ambition to overcome obstacles, achieve challenging

objectives, celebrate success and deliver excellent outcomes for children. Taking a strength

based approach to managing situations.

● Commitment to collaborative working within Achieving for Children and across organisational

boundaries in the best interests of children and families.

● Good communication and interpersonal skills that are open, honest, persuasive and pragmatic,including ability to negotiate and influence.

Job Category : Environmental Services

Location : 160 Tooley Street, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time :09:00

End Time : 17:00
Salary: £25.06

36 hours per week, min 2/3 days in office at Tooley Street. Must have in-depth knowledge and experience of the Licensing Act 2003, Gambling Act 2005 and other licensing regime applications and processes. May be required to work outside normal working hours to meet service needs (incl evenings/weekends), and undertake compliance and enforcement work (inspections, evidence gathering, prep prosecution papers, witness statements)

Job Category : Admin & Clerical

Location : Riverside House, Rotherham Metropolitan Borough Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £12.38

Key role objectives

Sitting within the Financial Inclusion Team the post holder will provide administrative support to both the Projects and Interventions Officer, and the wider Financial Inclusion Team. The post holder will primarily be working on the new Energy Crisis Support Scheme and key areas of responsibility will include:

•          Checking applications to ensure that the required documents have been received to enable processing, and liaising with applicants where further information is required

•          Supporting applicants with additional needs (i.e., language barriers/learning disabilities) to make applications into the scheme

•          The use of IT including case management systems and spreadsheets to accurately record information and prepare statistical information as and when required

•          To answer customer enquiries regarding the eligibility criteria, the application process and any other enquiries relating to the Energy Crisis Support Scheme in a timely and efficient manner

•          To provide a high-quality support service to the Energy Crisis Support Scheme Team with a focus on the delivering excellent customer service to our tenants and residents. 

Job Category : Planning

Location : County Hall, Somerset Council

Hours Per Week :37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £36.25

Role Purpose 

To be responsible for the processing and determination of a varied and complex caseload of planning applications (including major development – economic, inward investment, change of use and residential schemes) across Somerset, through negotiation with developers and their agents, considering third party comments, liaising with members and drafting reports to Planning Committee and for delegated decisions.

To provide support and guidance to planning officers and consultees dealing with the processing of planning applications, undertaking monitoring and compliance functions and other planning functions to meet agreed timescales, make robust decisions, and deliver appropriate development. To prepare appeal statements and attend hearings and public enquiries as expert witness in connection with planning and enforcement appeals, to represent the Local Planning Authority and defend its decision.

Accountability 

Ensure compliance with all relevant legislation, organisational policy, and professional codes of conduct to uphold standards of best practice reflecting these for the team

Deliver the aims of the council’s equality, diversity and inclusion policies; health, safety and wellbeing of self and others; and Organisational values in everything you do, ensuring team members are also aware of their responsibilities and maintaining their understanding that Equality and Diversity practice covers both interaction with staff, service users and communities. This includes challenging discrimination and promoting equality of opportunity for all.

To work as part of the Council’s wider planning service, to process applications for a wide range of development schemes including major planning applications and those of a more complex nature, undertaking negotiations with developers and their agents, whilst balancing material considerations, site constraints, planning policy and third party comments.

Drafting reports to Planning Committee and for delegated decisions taking account of relevant legislation, case law, appeal decisions, policies, and the procedures of the Council.

Qualification/ Knowledge / skills / experience

Qualifications: 

• Degree in Town Planning or related subject and equivalent experience. The postholder will require membership of (or be eligible to join) the RTPI (Essential)

Knowledge:

• Ability to provide detailed advice across a range of planning issues in a development management/planning environment, including process and procedural matters (Essential)
• Good knowledge of planning, enforcement, planning policy, case law and relevant legislation (Essential)
• Interpretation of legislation – interpretation of relevant planning legislation and case law in respect of issues arising from pre-application enquiries, applications, appeals and planning enforcement (Essential)

Skills:

• Good negotiation skills and the ability to contribute positively to the resolution of issues (Essential)
• Working under pressure and to strict deadlines, prioritising, organising, and planning own and others fluctuating workloads (Essential)
• Ability to communicate with a range of stakeholders clearly and proactively (Essential)
• Adaptation and responding to change (Essential)
• Ability to use influence and persuasion to achieve objectives (Essential)
• Ability to use thoughtful judgement to manage complex service delivery (Essential)
• Flexible approach to the working day (Essential)
• Shares knowledge and expertise with others (Essential)

Experience: 

• Should have experience of working at a Senior level in Development Management and demonstrate the ability to manage a caseload and competing workloads to maintain performance targets (Essential)
• Should have experience of defending the Council at appeal (Hearing/Inquiry) (Desirable)
• Should have experience of working within a team to support team development and CPD (Essential)

Job Category : Admin & Clerical

Location : Reigate and Banstead Borough Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £11.44


General description of role

Works under the direction of the Principal Estates Manager to:

a)         Manage all aspects of the Post Room services and processes that support the core business of Reigate & Banstead’s operations.

b)         Supervising and making efficient use of resources available to meet the day-to-day Post Room demands from both external and all Council Departments, you will be responsible for but not limited to the following tasks:

o          Sorting and distribution of the post across the Authority.

o          Scanning incoming post and related documents for departments within the council.

o          Sorting of overnight printing and undertaking any printing as and when required.

o          Managing stationary stock levels, along with processing and distributing incoming stationary requests.

o          Operation of various pieces of equipment including large format scanners, folding machine, photocopiers and general office equipment and be willing to continue training in new technology and be prepared to instruct others as required.

Qualifications

SVQ Level 2 Clerical or equivalent or above or similar / or able to demonstrate significant experience in a similar role.

Experience and achievements

2 years pre-qualification experience of Post Room administration.

Able to communicate on all levels, excellent customer care skills.

Experienced in stakeholder management.

Experience of working in multi-tasking environment.

Role required competencies and behaviours

Accustomed to working with highly confidential information.

Knowledge of Premise H & S Compliance.

Ability to work on own initiative and monitor, lead and develop a team of people.

Good communication and written skills.

Ability to work within tight timescales.

Good numeracy skills.

Working knowledge of computer-based software

(ie. Microsoft Office Suite)

Ability to demonstrate a knowledge and commitment to the Council’s policies, procedures and values.A willingness to work flexibly and outside of core working times

Job Category : Financial

Location : Badminton Road Council Offices, South Gloucestershire Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time :09:00

End Time : 17:00
Salary: £21.98

Under the direction of the Finance Business Partner, you will be responsible for the day to day activity within the team to provide financial advice and information and deliver a range of quality and cost effective financial management and financial support services, to Council departments. The role has key responsibility for:

• Supporting the Finance Business Partner in the preparation of revenue and capital budgets and the preparation of budget monitoring information.
• Providing financial advice and support to budget holders, including, advice about capital resources to support the preparation of bids for funding from external bodies.
• Supervision, on a day-to-day basis, of the work of Finance Officers and oversight of the work of the Finance Assistants.
• Ensuring that provider payments are made accurately and on time each year. 

Key Responsibilities 

If relevant: manage and motivate a team of staff and oversee performance monitoring, recruitment and provide guidance ensuring team members receive performance feedback and advice, development opportunities and that a highly competent, creative and participative culture is maintained.

Provide expert advice to customers (councillors, departments, managers) who receive clear guidance and information and also ensure that council activity is lawful.  

Produce information reports and analyse complex data for customers so that customers receive accurate, up to date reports and data that fulfil statutory requirements 

Set targets, monitor performance and review potential changes to systems to ensure services and/or projects are delivered successfully

Work closely with suppliers and partners to negotiate and manage projects that meet business needs and service standards.  

In consultation with customers identify and provide training and information sessions so understanding of the area of expertise is enhanced


Knowledge, Skills and Experience

1.         You will have significant operational experience within a large organisation, delivering similar services.

2.         You will hold a relevant professional qualification or will have equivalent relevant professional experience.

3.         You will be able to build positive relationships with Council-wide contacts and partner organisations.

4.         You will have experience of managing and motivating staff to achieve organisational objectives.  

5.         You will be able to oversee projects and work programmes.

6.         You will be able to show excellent verbal and written communication by being able to understand and explain complex information to technical and non-technical audiences at all levels.

7.         You will have good interpersonal skills to communicate with managers and colleagues and to negotiate with and influence a range of audiences

8.         You will have excellent numeracy and good analytical skills.

9.         You will be able to work flexibly, cope with competing demands through good time management and work under pressure.

10.       You will be able to deal with sensitive and contentious issues.


Person Specification

Essential 

 Recognised CCAB qualification (preferably CIPFA), or Association of Accounting Technician qualified or will have equivalent relevant professional experience in local government, covering the key financial processes of financial planning, budget preparation, budget monitoring and preparing final accounts (1 & 2).

Experience of supervising a small team to effectively deliver a range of quality and cost effective financial management and financial support services (4).

Good project management skills to work and oversee projects as and when required (5)

Excellent written and verbal communication skills (6)

Experience of undertaking analysis and appropriately communicating the results to the selected audience (7&8)

Well organised with excellent time management skills (9)

Excellent IT Skills 

Exemplifying the Council values and behaviours

Desirable

Experience of working in a Local Government Organisation

Knowledge of CIVICA Financials 

Job Category :Education – Primary & Secondary

Location : Lincolnshire County Council

Hours Per Week : 10.00

Start Date : Immediate Start

Start Time : 09:30

End Time : 15:30
Salary: £18.53

PURPOSE OF JOB:

To deliver a balanced and flexible programme of accredited Family Learning

provision across Lincolnshire

▪ To develop adults’ confidence in their own skills and abilities

▪ To support and develop positive interaction between parent and

child

▪ To help signpost families to further learning opportunities within

their local community.

MAIN RESPONSIBILITIES, TASKS & DUTIES

i. To plan, prepare and deliver accredited courses using schemes of

work, session plans and a variety of methods and approaches to

enable and support learning including providing learners with an

Learning Diary (LD), individual learning plan (ILP) or personal learner

record (PLR) and supporting each session with a well prepared

session plan

ii Work with the allocated project officer to provide written information for

all publicity / marketing.

Provide information and advice to learners at the beginning and end of

course.

To attend induction and all other meetings where required as

appropriate.

iii To fully complete, and submit to deadlines, accurate administrative

paperwork related to the organisation of teaching including enrolment

forms, registers, completion and achievement data, course folders,

course evaluations, and other course and statistical information asrequired. Some of which may be online.

Job Category :Facilities & Environmental Services

Location : ALEXANDRA HOUSE, London Borough of Haringey

Hours Per Week : 25.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 14:00
Salary: £14.40

Caretaker / Janitor ( with Driving duties) Role with be mainly working alone driving a van daily to collect and deliver to and from various libraries buildings , books , newspaper deliveries including small items of furniture as requested and approved


Main Responsibilities

1.         Using Council Vehicle to collect and deliver any identified goods across the Borough as directed by Line management.

2.         Prepare rooms / halls for meetings or functions to the required set out floor plans including where required the provision of audio-visual equipment, and clear up afterwards as needed – moving tables, chairs etc, collecting rubbish. Ensure the safe storage of equipment and inform your manager of any defects.

3.         Attend buildings where meetings / functions are taking place as directed to provide support.

4.         When requested, to carry out visual building walk around checks, reporting any building defect found to the Property Helpdesk, and also visually checking that heating/ventilation and water systems, Fire, intruder alarms are working as required when checks are carried out.

5.         When requested, to check and ensure that the access, egress and surrounding areas of buildings forming the administrative complex, especially during adverse weather conditions, are safe, e.g., clearance of snow and spreading of salt as appropriate.

6.         Assistance to drivers making large/heavy deliveries of goods to the administrative complex, e.g. stationery, and assisting contractors in the access to equipment and machinery as requested.

7.         To present a professional and caring image, including the wearing of a uniform and prescribed footwear.

8.         To participate as a Facilities Management team member in team briefings, training sessions, and other meetings or conferences organised by the section, or by the corporate authority, to further service delivery and enhance team ethic.

9.         To ensure the correct handover to colleagues at end of shift if appropriate.

Knowledge, Qualifications, Skills and Experience

Full driving licence

Good oral communication skills

Able to work alone

Able to prioritise workload 

Good time keeping

Ability to read and follow written instructions 

Self-aware and motivated, able to work within a team

Customer care