Licensing Support Officer

Job Category:   Admin & Clerical

Job location: Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX,
Charnwood Borough Council
Hours per week: 37

Start date: Immediate start
Salary: £12.21 per hour

Job Purpose

To assist in the carrying out of Licensing and registration duties delegated to the Licensing Section in accordance with relevant legislation and the Councils Policies and procedures, such as the statutory regulation of Alcohol, Gambling, Scrap Metal, Hackney Carriage and Private Hire licensing and other associated regulatory duties.

Duties and Responsibilities

1.

Receive and analyse new applications, variations and transfers (checking/analysing the required documentation for validity and accuracy) made under the Licensing Act 2003 and Gambling Act 2005.   Prepare and issue licensing documents in accordance with application procedure.

2.

Receive and analyse applications for Hackney Carriage and Private Hire Vehicle/Driver Licences.  Check/analyse all required documentation for validity and accuracy including DBS, Medical, and DVLA information. Prepare and issue driver and vehicle licenses, badges and plates in accordance with application procedure.

3

Provide information to the public, deal with enquiries and complaints from applicants, colleagues and Elected Members by telephone, e-mail, and face to face in the reception area of the Council. 

4

Liaise with other internal / external agencies as required, e.g., the Police and Environmental Protection.

5.

Demonstrate and apply specialist skills with an ability to develop a clear understanding of complex licensing issues.  Keep up to date with legal, legislative and organisational changes within the licensing section and Council in order to provide accurate information to all customers.

6.

Provide assistance and support to other members of the Licensing team to ensure effective maintenance of the teams filing and record keeping (manual and computer records) and assist in the preparation of reports to be presented at hearings of the licensing panel.

7.

Receive record and balance all monies received within Licensing. 

8.

Responsible for protecting and managing information securely, and reporting breaches or suspected information security breaches, in line with Council policies.