Jobs

Job Category : Social care - Unqualified

Location : 44 York Street, Achieving for Children

Hours Per Week : 36.00

Start Date : Immediate Start

Base Salary : £31,524.00

Therapeutic Intervention Worker & Edge of Care Outreach Worker

Average 36 hours per wk, 156 hours per month, shift work across 365 days per year

Sleep in allowance

Shift work across 7 days a week, over the full year including Christmas, New Year and other bank holidays

Achieving for Children (AfC)  is opening a second children's home whilst also developing  our outreach services to children and young people on the edge of care. Therefore we are now  looking to recruit workers who are attracted to a role which will include both working within a children's home setting and offering outreach support to children in the community.  We are excited  to announce the opening of a new home in Old Windsor, offering a range of exciting opportunities to join our team. Come and be part of our pioneering residential and edge of care outreach service which will involve working across different sites including Old Windsor, Teddington and by 2026, Surbiton. You’ll be working alongside experienced professionals who are passionate about delivering high-quality care and keeping children within their families wherever possible. There will be opportunities for growth and development within this team whilst contributing to our ongoing work supporting children and families.

About the role

The Therapeutic Intervention Worker will provide day to day care of children and young people within a family based environment that promotes positive attachments and relationships. 

- You will work alongside the wider framework of professionals and families in order to understand a child’s life experience and respond and act in ways that promote a child’s opportunities and potential.

- Work directly with children and young people.

- Provide the best quality of personalised nurturing care that meets the needs of very vulnerable young people.

- Contribute to developing and maintaining a stimulating, nurturing home where children feel happy, cared for and safe.

- Provide 1-to-1 outreach support to children, young people and families in their own homes and in the community.

Qualifications

● Diploma level 3 in caring for children and young people is desirable

● Maths and English GCSEs or equivalent.

Skills and experience

● Ability to engage appropriately with young people and develop rapport.

● Recognise signs of abuse and trauma and deal with safeguarding issues appropriately when they

arise.

● Able to recognise and deal with conflict and challenging behaviours and situations with young

people.

● Able to form and sustain positive and professional working relationships.

● An understanding of the social, emotional, educational, cultural, religious and recreational needs

of young people.

● Experience of keeping and maintaining records (in accordance with local policy) and producing

accurate reports, presentations, and written updates to a range of stakeholders (which may

include families, children or young people).

● Able to constructively engage with a wide network of professionals.

● Able and willing to undertake all tasks associated with parenting a young person and able to

demonstrate good parenting skills.

Personal attributes

● A passion for Achieving for Children’s vision, mission and values to support children and young

people to live safe, happy, healthy and successful lives.

● Personal determination, drive, energy and ambition to overcome obstacles, achieve challenging

objectives, celebrate success and deliver excellent outcomes for children. Taking a strength based

approach to managing situations.

● Excellent communication and interpersonal skills that are open, honest, persuasive and

pragmatic, including excellent negotiation and influencing skills.

● Ability to handle your own emotions and feelings, without over-empathising with the young

people.

● Ability to cope with the pressures of a residential care setting.

● Ability to demonstrate a genuine desire and interest in working with challenging young people.

● Committed to anti-discriminatory practice and able to translate this attitude into practice.

● Able to meet the requirement of working within the home over a 24hr shift to include a sleep induty, weekend and bank holiday working including Christmas, New Year and Easter.

Job Category :Admin & Clerical

Location : Bridgwater House, Somerset Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time :08:30

End Time : 17:00
Salary: £12.65

Key information

•           37 hours per week. Monday – Thursday 8.30am – 5.00pm and Friday 8.30am – 4.30pm. 

•           This role offers hybrid working. There will be an expectation that the post holder will work from the office, either Bridgwater House or Express Park, Bridgwater, for a minimum of three 

        days per week to work alongside business support and operational colleagues in Children’s Social Care.

•           The position is offered as maternity cover

What will I be doing?

•           Database monitoring and updating

•           Taking telephone calls

•           Monitoring and responding to email requests

•           Arranging transport

•           Sending out letters and reports

•           Arranging and minuting meetings

•           Liaising with professionals from other agencies

What kind of experience or qualifications do I need?

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

•           Are passionate about helping to improve the lives of vulnerable children and young people living in Somerset.

•           have a warm, friendly, non-judgemental manner in order to help the families we support feel comfortable. You will need to be calm and kind in difficult situations and conversations.

•           Have experience working in an office environment

•           Know your way around Microsoft 365 (especially Word, MS Teams and Excel) and are comfortable using databases

•           Can deal with changing and competing deadlines and priorities (not everybody can, and that’s ok – but it’s super important in a role like this one)•           Are educated to GCSE Grade 4 (C ) or above standard in English and Maths

Job Category : Admin & Clerical

Location : County Hall, Somerset Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £12.65

 approximately 1 day a week but initially this may be more for training purposes, at the council offices in Taunton, Bridgwater, Shepton Mallet or Yeovil. 

The role will be undertaking work from the east area of the Council, but the office base can be agreed between the applicant and line manager.

The main responsibilities of the role are

Work as part of a multi-skilled case management and service support team to deliver a wide range of statutory and non-statutory processes efficiently and effectively, providing a fast, high quality and continuously improving service for both internal and external customers, ensuring adequate cover during council opening hours. 

To be the first point of contact for all service requests including the processing of a wide variety of applications, notifications, queries and complaint work and act as case officer, in line with defined procedures ensuring the customer is at the centre of everything we do. This involves responsibility for case investigation work, problem solving and responding/ conclusion of case investigation, within the statutory requirements and service standards or ensuring response from others. 

Regular contact with businesses and members of the public investigating cases where they will offer advice, negotiate, and influence behaviour to seek satisfactory outcomes under the supervision of the specialist officers/managers. 

Identify the most appropriate methodology to process many types of applications and resolve a wide range of technical service requests.  To achieve this, they may negotiate with members of the public, businesses and partners but will know when to seek advice from more senior officers when appropriate. 

To use their experience and technical knowledge to case manage and resolve a wide range of service requests supported by current legislation and operating procedures, maintaining some freedom for discretion as long as within policy guidance.  

Excellent organisational skills, as this is a multi-skilled role and will require daily reprioritisation of workloads.


Knowledge 

Recognises when issues need to be referred to more experienced officers.

A flexible and innovative approach to problem solving under supervision of Regulatory Services Support Manager Business Support Lead or other specialist officers/managers.

Ability to contribute positively and innovatively to service review and development.

Ability to follow operating procedures accurately and contribute to their development.

Flexible, able to cope with a variety of tasks and an ability to prioritise completing demands.

Excellent knowledge of a number of different services across the council

Working knowledge of Database Administration.

Experience 

Experience of case managing in a similar role or in a regulatory services environment.

Experience of dealing with members of the public.

Experience of working with a variety of databases and generating reports for performance.   

Experience of case managing service request, applications, and inspections.

Experience of working with elected members or in a political environment.

Experience of working as a system administrator.

Qualifications / Registrations / Certifications

Grade 4/C or higher at GCSE in English, Mathematics and Science, or equivalent experience.

Educated to A-level standard, or equivalent experience.

Knowledge of licensing and environmental health legislation.

Business Administration/IT Level 3 Qualification.

ICDL – International Certification of Digital Literacy (Previously ECDL – European Computer Driving Licence), or equivalent.

Skills 

Excellent customer service skills.

Excellent organisational skills.

Good communication skills.

Excellent IT user familiar with database and reporting systems – ability to work accurately at speed. 

Works well within a team.

Ability to manage difficult situations.

Ability to deal sympathetically and be empathetic with members of the public.Persuasive & encouraging – adopting a coaching style to enable customers.

Job Category : Social Care & Health Qualified

Location : County Hall, Monmouthshire County Council

Hours Per Week :37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £38.43

£38.43 per hour

hybrid role but needs to live within easy commute of Monmouthshire.

Must have at least 3 years recent and solid experience working with CLA

Nice supportive team.

Within this role you will be expected to:

• Be inspired by working with Children and Young people!

• Build relationships with children, young people, their family and carers so that you can understand their needs and complexities in meeting those needs long term
• Assess and plan for children and young people adhering to relevant guidance and legislation
• Support children and young people who are looked after and leaving care ensuring actions are completed within the appropriate planning process
• Assess and work with multi-agency partners to reduce the level of risk and vulnerability of children and young people.

The outcomes achieved by this role are for children and young people:

• To be safe
• To achieve happiness
• To maintain relationships with their family and those who are important to them
• To be supported to achieve their potential and to live independently as an adult

Your responsibilities are to:-

• Manage a caseload that includes complex and diverse cases, involving assessments, reviews and the preparation of reports. 
• Be confident in presenting information in formal meetings and at court.
• Work in a flexible and imaginative way to provide support and advice for children, young people, their families and carers.
• Complete Proportionate and quality assessments of individuals and families; analysing strengths and risks.
• Formulate plans to meet assessed needs and risks building on strengths of children, families and carers.
• Implement agreed plans to safeguard children and to increase the capacity and resilience of their parents and/or carers.
• Chair reviews/meetings
• Undertake office duty and respond to crises, as and when required.
• Work as part of a team and contribute to the development of the service.
• Be willing to supervise Social Work students.
• Initiate, develop and sustain effective working relationships with foster carers as professionals. 
• Initiate, develop and sustain effective working relationships with partner agencies.

Education, qualifications and knowledge

•          A recognised Social Work qualification

•          Knowledge of current relevant legislative framework and national policy

•          A working knowledge of child development and protection theories, including attachment theory and the needs of Looked After Children/Children in Need/children in the Child Protection system

•          Understanding and knowledge of adoption, fostering, disability, and children and families issues as appropriate to work setting

Experience

•          Experience of writing and presenting formal reports, assessments and statements

•          Experience of working in partnership with other agencies and building effective working relationships

•          Newly qualified social workers also welcomed to apply

Communication and interpersonal skills

•          Good organisational skills including recording skills and use of I.T.

•          Good communication skills both orally and in writing

•          Good assessment skills

•          Direct work skills with children, families and carers

•          Effective negotiating and interpersonal skills including the ability to manage conflict

•          Ability to prioritise and to work effectively on own initiative as well as within a team

Personal attributes

•          Commitment to continued professional development

•          A genuine commitment to the involvement of service users and carers

•          Enthusiasm

•          Innovative ideas and flexibility

•          Willingness to abide by the Council’s Equal Opportunities Policy, including undertaking appropriate equality awareness training. 

•          Understanding and respect for the principles of confidentiality

Job Category : Human Resources

Location : Laurence House - First Floor, Lewisham Council

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time :09:00

End Time : 17:00

Salary: £24.35
Job Description We are looking for an experienced HR Adviser with a proven successful track record of managing ER casework.

***The ideal candidate will have experience in Employee Relations casework, knowledge of Employment Law and experience of working for a local authority*** 

In return, we will offer excellent development opportunities, flexible working and the opportunity to make a real difference to our local community. Location We offer a hybrid working environment for our staff where you will work a minimum of 2 days a week from our modern offices at Laurence House in Catford (London). Special conditions This is a temporary role until the end of July initially.

Main Purpose of the job:

1. To provide specialist, professional HR advice across all Council directorates. The role will provide expert advice on employment legislation and on Council policies and procedures.    As part of the HR Team, it provides a comprehensive value added, high quality Human Resource Management Service in partnership with directorate services, ensuring the delivery of a customer focused professional service.  

• To lead on specific service plan and work programmed areas and projects as allocated. Working collaboratively across the HR Community to deliver common service plan objectives, including the provision of advice and support across directorates as required. 

• To support and maintain the improvement of the quality of people management across the Directorates, by ensuring that managers know how to access HR services and support in a timely way and that they are well informed and equipped to fulfil the expectations of them in relation to people management practice and policies.  

Summary of Accountabilities and Personal Duties:

1. Support the delivery of services’ priorities in all aspects of people management, by delivering a first class HR service and providing expert HR advice, guidance and support to all managers across the Directorates on complex issues and cases, including organisational change, and employee relations case work, ensuring the delivery of a customer focused and professional service that improves people management practice across the organisation.
   
2. Act as the Council’s human resource advisory expert on employment legislation; policies and procedures; conditions of service and best practice. This will include, advising and coaching managers at all levels to improve people management practice and performance across the Directorate; undertake mediation/negotiation to resolve employee relations matters; and represent HR as required at cross directorate and corporate meetings and working groups.

Maintain constructive working relationships with trade union representatives and other staff representatives.  Undertake consultation and negotiation participating as necessary in Directorate consultative forums

Equal Opportunities

            Commitment to implement the Council’s Equal Opportunities Policies

Awareness of equalities issues within an inner London authority and experience of how to integrate diversity and inclusion approaches into  people management solutions

Knowledge & Experience

            Successful track record as an HR practitioner in a complex environment/organisation.

Up to date knowledge of corporate and business challenges facing local authorities and public bodies and how to deliver people management solutions that address those

Sound knowledge of employee engagement, employment law, best practice and employee relations to deliver key outcomes that support the organisation’s priorities and objectives.

Experience of successfully developing and implementing people management solutions to deliver agreed organisational outcomes

Good track record in leading and delivering people management initiatives and interventions to improve talent management, resourcing, performance management and the employee experience.

Good understanding and experience of the political interface in a local authority and the role and needs of elected members.

Experience of successfully managing relationships and stakeholders within a complex organisation.

Experience of working in a unionised environment

Aptitudes & Skills

            Strong communication skills – able to speak confidently, persuasively and articulately and to write clearly and effectively. 

Highly organised, able to prioritise and handle change, and to lead a team to work calmly and effectively under pressure and to meet deadlines 

Ability to use information technology including MS Office and financial and human resources management systems.

Good project management and financial management knowledge.

Astute, with the ability to identify long and short term risks and opportunities, and to think creatively and work collaboratively to develop and deliver practical solutions

Be resident focused. With the ability to listen to learn, think broadly and find solutions, make decisions and take action. 

Be ambitious to improve. A person who takes responsibility, creates and innovates, measures and evaluates.

Take a one Council approach. Inspiring and communicating, trusting and empowering, collaborating.

A strong commitment to probity, honesty and openness, treating people consistently, fairly and with respect

Ability to work collegiately in a matrix environment and to provide training, development, and coaching to colleagues. 

Proactive, positive, customer centric and determined to add value. 

Evidence of commitment to continued professional development.

Chartered membership of the Institute of Personnel and Development or demonstrable equivalent experience. 

Able to attend meetings in the evenings; to work outside normal office hours; and to work beyond minimum hours as and when required to achieve deadlines.

Generally, must meet LB Lewisham requirements for the post.

Job Category : Housing, Benefits & Planning

Location :Lewes and Eastbourne Council

Hours Per Week : 30.00

Start Date : Immediate Start

Start Time :08:30

End Time : 17:00

Salary: £15.00

This is an exciting role where no two days are the same and you will need to enjoy working with people and be keen to play a key role in improving the lives and independence of our tenants. This role requires the candidate to be multi skilled, managing a range of tenancy related tasks, you should have experience in managing tenancies within the social housing sector or similar transferable skills. You will require good resilience and great time management skills. You will be working with vulnerable customers and undertaking a variety of duties including raising safeguarding concerns and working with our partner agencies, monitoring, and recording health and safety in relation to our retirement housing schemes and writing personal tenancy sustainment plans including risk assessment. You should possess the ability to work well within a team and equally to work alone for long periods, a willingness to learn is essential. You must be IT literate and can work on multiple systems such as MS office and housing management CRM systems.

Job Purpose

•          Support the delivery of an efficient, effective, and consistent tenancy management service, predominantly to older and vulnerable tenants across Eastbourne and Lewes.

•          Supporting Retirement Housing tenants to maintain their independence e.g. encouraging customer self-serve and spotting opportunities for the Council to initiate further enabling and self-serve. 

•          Respond to customer concerns, manage processes and liaise with specialists and partner agencies. Maintain confidentiality in line with agreed policy and relevant data protection legislation.

•          To support the continuous improvement of processes and procedures within the service using best practice from others where appropriate.

Key Tasks

1.         To undertake or support leads in partner agencies on a range of cases, assessing the risk and vulnerability of customers and considering all aspects of the customer’s situation in order to provide the best avenue of support e.g. safeguarding referrals.

2.         To maintain the statutory landlord and health and safety requirements within Neighbourhood Housing and provide advice on Retirement Housing matters to tenants and the public.

3.         To take decisions, prioritise and action urgent queries from tenants and the public.

4.         Access and accurately update all relevant information systems, both customer and back office ensuring that the Golden Customer Record is updated and maintained through verification and validation, and in accordance with General Data Protection Regulation principles

Qualifications

Good standard of general education including GCSE at grade C or above or equivalent in English and Maths.

Basic first aid (or a willingness to undertake training if required)

Relevant transferable work related skills, experience or Housing Qualification.

Training

Customer Service (or willingness to undertake training)

Willingness to undertake relevant housing related training, including basic first aid.

Commitment to undertake continuing professional development.

Equalities knowledge and understanding

Skills and Abilities

Able to communicate effectively both orally and in writing with customers, colleagues, council officers and external agencies and partners to provide excellent customer service

Ability and commitment to work with vulnerable people and help challenging and distressed customers

Ability to actively listen in order to extract and assess important information to ensure that the appropriate arrangements are made to support the customers’ needs

Ability to work calmly and sensitively

Ability to draft reports to support decisions and court action

Ability to use IT systems to gather, store and produce reports and process information

Ability to work, support and deliver services within the Councils Equalities Policy

Customer focused

Negotiation skills and the ability to positively manage and diffuse challenging situations

Confident, resourceful and flexible team worker with ability to work on own initiative

Customer focused and ability to engage residents and encourage to maintain an independent lifestyle.

Experience

Experience of working in social housing service environment.

Awareness of basic health and safety issues connected to maintaining the security of building.

Ability to deal sensitively with challenging situations.

Experience of working in customer services environment

Knowledge

Best practice relevant to the post e.g. Health and safety checks, low level ASB, tenancy sign ups, viewings, introductory tenancy visits and tenancy management.

General Data Protection Regulatory Act.

Equalities.

Working knowledge of Microsoft Office software.

Knowledge of Retirement Housing and issues relating to older people e.g. pension benefits, adult social care services

Knowledge of services provided across the councils.

Mental Health Act

Professional boundaries and Safeguarding good practices

Physical, legal and other requirements

Ability to undertake site visits.

Full driving licence and access to own vehicle with business insurance

DBS Clearance.

Be available to work additional hours outside of normal working hours when need arises.

Ability to travel across Lewes District and Eastbourne Borough.

An engaging, enthusiastic and positive manner with a strong “can do” approach and personal resilience.Willingness to work within the Core Competency Framework.

Job Category : Admin / Clerical

Location :Laurence House - Fifth Floor, Lewisham Council

Hours Per Week : 35.00

Start Date : immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £21.45

We are looking for an experienced  Case Management Officer preferably with Front Door or Hospital Discharge experience to join our busy Front Door Service.

Experience in cross team working and understanding of high demands in ASC is required.

Main Purpose of the job: 

1.         To support adults with care and support needs, their families and carers to make informed choices to live as independently as possible and to achieve their wellbeing goals and outcomes. 

2.         To work in partnership with others, including MWAH providers, community resources to make sure support is appropriately coordinated. 

3.         Help people to help themselves where possible by using a strength-based approach.

Summary of Responsibilities and Personal Duties:

•          To be the key point of contact within Health and Social Care services for eligible clients completing assessments and reassessments of need / resource entitlement within the context of a strength based approach.

•          Provide high quality information to vulnerable adults, carers and relevant stakeholders in order to promote wellbeing and prevention initiatives.

•          Liaise with appropriate health, housing and community stakeholders for the benefit of vulnerable adults around i.e. signposting, referrals, multi-disciplinary working, joint assessments and relevant meetings. 

•          Build and develop relationships with wider partners to conduct person-centered assessments and reviews of  support / care plans with individuals, their unpaid carers and other stakeholders as appropriate.  Or, to act as a point of contact for the client, their unpaid carers or an external support planner / broker who may be developing the support plan.

•          Putting the person at the center of the process, facilitate the selection of support services, activities or other routes to achieve outcomes and meet needs.

•          Support people to find creative, individual and efficient ways of solving problems or challenges in their lives, including strengthening family or social connections.

•          To promote self-directed support and direct payments to all service users and carers.

•          Assist people to make their plans happen by signposting or researching and providing information about local services and opportunities, and negotiating with service providers on people’s behalf if required.

•          Provide people with, or signpost them to, information on rights, choices, self-management, non-statutory support and other provisions which may assist in their well-being.

•          To be aware of, and adhere to all legislative requirements, and maintain an up-to-date knowledge of the care market.

Knowledge 

Of assessment procedures, good practice and asset-based interventions 

Of support planning and personalised and strength-based outcomes

Of arranging and securing personalised services

Of key statutes and guidance underpinning adult social care services including financial assessment and charging

Of The Care Act Eligibility Criteria and its application, and other relevant legislation appertaining to the role

Of personalisation in Adult Social Care and central government guidance for self directed support for disabled and older people

Knowledge of preventative and Enablement approaches that improve independence

Knowledge of the integration agenda, including the reduction, duplication and delaying needs

Understanding of safeguarding, deprivation of liberty, and dignity in care as applicable to vulnerable adults using  social care and health  services

Knowledge of the physical and psychological needs of vulnerable adults and their carers

Knowledge of the role of social workers, occupational therapists and other professional staff within the health and social care context

Knowledge of the range of statutory, voluntary sector, and community based universal services that can support vulnerable adults. 

Aptitude

Able to innovatively plan support and design personalised care solutions for service users and carers. 

Able to assess and manage the range of risks that vulnerable adults may experience.

Able to work in partnership with service users, carers and colleagues

Able to present accurate case information verbally and in writing to service users, carers, colleagues and managers

Able to work within a pressured environment using time effectively to meet individual performance targets

Ability to recognize the limits of own accountability and responsibility, and to seek appropriate support, advice and supervision

Able to work as a member of a team

Skills

Observational skills to review and update the assessed social care needs of vulnerable adults

IT skills across a range of systems and tools e.g. social care client database, e-mail, internet based programmes, word processing. 

Strong literacy / numeracy skills and report writing skills 

Influencing and co-ordination skills to ensure that support services are provided in a timely fashion 

Organisational skills to arrange own work time taking account of progressing urgent work appropriately within a mixed caseload 

Good communication skills to be able to communicate with service users carers and professional colleagues verbally and in writing

Experience

Extensive experience of working in a health or social care environment 

Extensive experience in working with Service Users and their carers, including working with young people age 14-25 if this is the role in question.

Experience of promoting service user independence through the use of equipment, assistive technology, and/or using a reablement approach 

General Education

Evidence of formal development within the field of health or social care, to equivalent of NVQ 3 level, or equivalent experience. 

Personal Qualities

Commitment to underpinning ethical values of service delivery to vulnerable adults, and the principles of personalised social care provision

Adaptable and willing to work flexibly in the best interest of the service user or carer Adaptable and willing to work flexibly in the best interest of the service user or carer

Circumstances

Able to attend occasional evening/ weekend appointments if required 

Post holder may be required to work public holidays and/or weekends 

Physical Generally candidates must meet standard Lewisham requirements for the post.

Job Category : Interims - Health & Social Care (Social Work, Adult & Children's 

Location : Lincoln County Offices (Newland), Lincolnshire County Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £319.11

To support the high-quality delivery of commissioning programmes in line with the One Council Commissioning Framework and Model across services within the Adult Care and Community Wellbeing Directorate including joint commissioning opportunities with the NHS Integrated Care Board (ICB). 

To support Heads of Service in the development and implementation of commissioning plans and make/recommend commissioning decisions to meet identified needs, ensuring that the Council achieves the expected and desired outcomes across portfolios and service categories.

To deliver improved outcomes through service innovation and development whilst assuring value for money is achieved in commissioning decisions. To develop and implement commissioning strategies and plans in line with the Joint Strategic Needs Analysis (JSNA) / Health and Wellbeing Strategy priorities and Corporate Plan Priorities. 

To ensure all commissioning activities are carried out in accordance with legislation, statutory guidance and Council policies and procedures.

The work closely with the Senior Strategic Contract Manager and Senior Strategic Commercial and Procurement Manager to ensure effective leadership and delivery of key aspects of the commissioning cycle including; reviewing, shaping, planning and design of new commissioned services; the redesign of existing services, joint review processes, engagement, benchmarking, best practice, demand, intelligence, cost and risk analysis.

To assist with the delivery of a consistent strategic commissioning approach across the Council and the ICB as appropriate, with:

-           Embedding new ways of thinking and working. 

-           Developing and maintaining strong, positive working relationships across service areas, with providers and partners.

-           Continuously look for synergies and efficiency savings across strategic commissioning areas.

The post holder will be leading or managing commissioning projects with whole service or countywide impact, and leading Council and/or ICB complex projects. The post holder will be flexible to work on priority projects as these emerge or priorities change.

The role will provide day to day leadership, advice and guidance within own area of responsibility as appropriate but will include working closely with Commercial Services. Provide support to other commissioning project team members including but not limited to; service area colleagues, corporate services colleagues, Procurement Officers, Contract Officers, Commercial Development Officers, Business Support and external partners as necessary.

Professional & Specialist Knowledge  

Relevant qualifications (such as an appropriate degree or professional qualification) or demonstrable experience in a relevant specialist area, and relevant and demonstrable experience across most of the diverse range of knowledge needed for the role.

Understanding of health and social care landscape, including responsibilities, drivers and priorities of organisations represented.

The post holder will be expected to have Minimum of 3 years practical experience in commissioning and/or related discipline.

Proven experience in managing complex improvement projects.

People, Interpersonal & Influencing Skills

Demonstrable leadership skills and the ability to work with a wide range of stakeholders to gain ownership for a shared vision and direction and deliver results.

Able to build relationships but also able to provide effective challenge.

Good negotiating and facilitation skills.

Effective team manager skilled in both line and matrix management.

Able to motivate, lead and influence cross-functional teams to achieve improvements in performance and changes in culture and practice.

Job Category : Financial

Location : ALEXANDRA HOUSE, London Borough of Haringey

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £19.95

Banking & Income Accountant – PO1/2

Shared Service Centre | Finance

Role Purpose:

•          To process the Council’s banking and income transactions.

•          To support service areas in collecting income and making payments

•          To resolve banking and income queries from internal and external customers

•          To assist in the management of the Council’s treasury investments and borrowing & pension fund

•          To reconcile and post cash, debit / credit card and banking transactions.

Main Specific Responsibilities: 

•          Prepare daily cashflows

•          Post bank statements & resolve banking queries

•          Reconcile and bank cheque payments received

•          Provision of petty cash service on an interim basis until it is phased out

•          Monitor and clear suspense accounts & undertake bank reconciliations resolving outstanding balances in a timely fashion. Proactively identify posting errors and propose on-going remedial action.

•          Process BACs runs & initiate CHAPS payments according to agreed policies & protocols

•          Undertake reconciliations between the Council’s general ledger and feeder systems such as Icon & Logotech resolving outstanding balances in a timely fashion. Proactively identify posting errors and propose on-going remedial action.

•          Update treasury systems (Logotech) with deals and provide / review deal confirmations.

•          Support banking projects and upgrades as required including system testing.

•          Regularly monitor and clear queries / requests logged in the SSC case management system or other relevant email inboxes

•          Provide ad hoc financial advice and support through all appropriate channels in use in the Shared Service centre – for example online guidance, a telephone helpdesk, CRM call systems etc. actively supporting a culture of self service 

•          Provide support and information to individuals authorising payments including creation, amendment and deletion of active users

•          Contribute to the completion of the annual Final Accounts and to satisfactorily respond to internal and external audit queries in line with the Council’s current audit protocol

•          Provide accounting supporting, including reconciliations, posting and monitoring of contributions and benefits paid to the Pension Fund.

•          To deputise as required for the principal accountant banking & income and  provide cover for other Accountants as necessary 

•          To undertake training and development in order to fulfil the requirements of the role

•          Participate in all council staff management and development processes including appraisals, my conversation, finance forum etc.

•          To satisfactorily respond to internal and external audit queries in line with the Council’s current audit protocol

•          To undertake any other temporary duties consistent with the basic objectives and duties of the post. 

Additional Duties for PO2

•          To resolve more complex accounting problems and provide advice and support to senior officers.

•          To contribute to external meetings with banking, treasury and pensions service providers and advisors and internal performance and budget meetings.

•          To assist with the production of the year-end financial statements of the Pension Fund.

Knowledge, Qualifications, Skills and Experience (in addition to those on generic profile):

          Minimum of GCSE level Mathematics (or equivalent) plus demonstration of an aptitude for financial work

          AAT qualified or working towards a similar qualification; or experience of working in a finance service in a large organisation

          A minimum of three years experience of working in a financial, preferably banking, environment

          Excellent communication and analytical skills.

          Ability to work with internal and external stakeholders.

          Ability to exercise initiative and good judgement in delivering service and Council aims and objectives

Job Category : Social Care & Health Qualified (Kingston & Richmond)

Location : 44 York Street, Achieving for Children

Hours Per Week :28.80

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £26.94




The postholder will act as the agency panel adviser (PA) and support the Agency Decision Making process and quality assure reports presented to the panel. They will provide communication and liaison between the panels, the branch managers, and the service and brief the agency decision makers on panel matters in both IFA branches. They will provide consistent support and challenge across both areas to ensure that prospective and existing carers receive a high standard of service and support, while upholding national minimum standards and fostering regulations of foster carers and fostering services. The PA will develop robust quality assurance mechanisms, which are independent of the team management structure. Ensuring the panel documents, meetings, minutes and agency decision maker decisions are compliant with fostering regulations, collaborates and works alongside the panel administrators to ensure the functionality of the panel. The role will deliver innovative improvement plans for the panel service, provide relevant training to services within AfC to ensure professional understanding of processes and requirements. There is no direct budget oversight, however consideration of budgeting restrictions for the panel service need to be considered and discussed with the budget holder. The PA is responsible for the safer recruitment of all panel members, ensuring that these documents, checks, and appraisals are up to date and collated together, as well as ensuring required or relevant training is offered to the panel members. The PA will attend relevant management level meetings including IFA board. Each panel will provide an annual report for the service which is collaborated by the panel chair, vice chair with contribution from panel members and advisor as appropriate; the PA will ensure this is done within required timeframes, and throughout the panel year raise themes, concerns or recognised patterns while providing constructive feedback to supervising social workers, children social workers, fostering service and fostering reviewing officers. Ofsted inspections and assurance visits, will also require preparation and involvement from the PA.

Job Category : Legal

Location : Newham Dockside, London Borough of Havering

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £20.00



•          To support the lawyers in the provision of legal advice to the Councils, Members and Officers, and support the provision of legal solutions in relevant areas of legal work to enable the Councils to progress with corporate goals.

•          To assist lawyers and senior lawyers in the provision of legal expertise, in a shared back office support service, contributing to the delivery of a portfolio of high quality, solution focused legal work in more than one discipline and across multiple sites, to customers in different organisations. 

1. •     To provide legal and administrative support across children’s and adult’s social care and safeguarding and education.
   
   
   
   To support the lawyers and senior lawyers with a caseload of legal work, including personal responsibility for matters, including, but not limited to, carrying out research, drafting court pleadings, statements and correspondence, preparation of bundles and instructions to counsel, telephone conversations with customers and third parties in respect of cases, attendance at court with counsel as required, and at meetings with customers and third parties. Appropriate supervision as required by Lexcel will be provided, but the Legal Officers will be expected to work autonomously to produce creative and innovative solutions to legal issues
   1. To provide support if required to strategic projects across multi-functional teams, 
   1. To carry out advocacy on preliminary matters if required to do so,  and not to instruct external support except in accordance with agreed procedures
   1. To work with the Administrative Support Team to ensure that all support tasks are carried out at the relevant level
   1. To provide advice to customers on legal matters, and liaise with other parties in proceedings in respect of the conduct of the case, with the ability to and responsibility for making appropriate decisions without supervision
   1. To work some evenings, weekends and occasional public holidays in order to meet the service requirements of customers and in order to ensure appropriate representation of the Councils with residents, elected members, and external bodies.

• Other duties – the job description indicates the main areas of activity for this post. From time to time other tasks/duties maybe required which are commensurate with the general area of responsibility and grade of the post.
  
  
  Communicates complex information to others effectively
• Is a clear and persuasive communicator, using influencing and negotiating skills when necessary
• Actively listens to, respects and values the view of others
• Presents succinct, well balanced information orally and in writing, with clear outcomes
• Identifies good practice & solutions and integrates into service provision
• Translates customer and stakeholder feedback into strategic improvements
• Actively seeks out and recognises opportunities for developing new customer bases
• Demonstrates integrity, fairness and consistency in decision making
• Identifies and manages risk
• Assumes personal responsibility for making decisions, identifying solutions and achieving the best possible outcomes
• Demonstrates integrity at all times
• Considers impact of own actions and tries to cater for the differing needs of others
• Acts as a role model sets a personal example of good equalities practice at all times
• Challenges inappropriate and discriminatory behaviour.

Job Category : Trade & Operatives

Location : Council Offices, Southwark Council

Hours Per Week : 40.00

Start Date : Immediate Start

Start Time : 08:00

End Time :17:00
Salary: £19.39

require X2 wet trader multi traders. must be able to complete all aspects of wet trade works. will be working in voids across the borough as part of a gang undertaking all works required in that void

PURPOSE OF THE JOB

1. Demonstrating excellent operational skills whilst providing skilled workmanship within the building trades as part of a multidisciplinary team maintaining, servicing and improving the council’s housing and property stock.

• To self-manage work within the requirements of the delivery; liaising with customers to enable the smooth running and completion of each job, providing diagnoses and making recommendations regarding the remedial work required to defects.    

• To provide a high quality and excellent level of service to the residents of Southwark, focused on achieving required turnaround in accordance with council targets and to required standard. 

PRINCIPAL ACCOUNTABILITIES

Responsibilities

1. To provide knowledge, understanding and execution of installation, repairs and maintenance, inspection of equipment of operational buildings, features and fittings within housing managed stock and infrastructure.

• To be responsible for completing a range of Repair & Maintenance work to a professional standard and highly productive level, acting with minimum supervision and a large degree of self management.

• Carry out to the highest standard all aspects of repair / renewal work to items in various trades such as ground works, carpentry, plumbing, glazing and finishing trades (painting & decorating, plastering / tilling). Undertake a broad range of multi-skilled repair activities to provide a comprehensive repair service.

• To maintain a level of knowledge and skill necessary to effectively perform the duties of the post and comply with any appropriate standards of continuing professional development.

• To ensure all work and related activities are carried out in accordance with current H&S legislation, Southwark’s safety management systems, contract specifications/instructions and good working practices at all times.

• To provide support, guidance, training and mentoring for apprentices, trainees or work colleagues through specialist knowledge and experience.

Knowledge, including educational qualifications:

1.         City And Guilds plumbing NVQ 2 or equivalent, or City and Guild Carpentry NVQ 3 or equivalent

2.         City and Guild Multi-skilled NVQ 3 or equivalent

3.         Good level of literacy and numeracy

4.         Demonstrate evidence of continued professional and personal development within a relevant discipline

5.         Understanding of issues around the delivery of maintenance and refurbishment contracts in relation to a housing repairs environment. 

6.         Understanding of relevant legislation and codes of practice including H&S, Building Regulations, Fire Regulations, etc.

Experience:

7.         Demonstrable experience of working in the building and trades industry carrying out repairs and maintenance to void and tenanted properties.

8.         Experience of working within diverse communities of all abilities

9.         Experience of working Independently making decisions required for the completion of jobs

10.       Experience of working within teams

11.       Demonstrable experience of customer service matters while working with customers in the community.

Aptitudes, Skills & Competencies:

12.       Ability to formulate practical solutions to problems given the constraints of the situation.

13.       Ability to make well reasoned decisions based on available information, within given timeframes.

14.       Ability to plan, prioritise and organise workload to meet required deadlines

15.       Ability to respond to the needs of customers politely and efficiently, and to deal with issues calmly and objectively

16.       Can use the available information technology effectively, and efficiently to meet work demands17.       Ability to lead and motivate trainee’s, apprentices or staff, to act as a coach and mentor to these

Job Category : Engineering & Surveying

Location :160 Tooley Street, Southwark Council

Hours Per Week :36.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:00
Salary: £29.68

The contract is based on the  management  /  delivery of a large Domestic Electrical Installation Condition Reporting programme , the completion & certification of any remedial works identified to make the installation's Satisfactory  and Domestic Fire Alarm Installation & Servicing works. 

The contract manager will be responsible for managing a team  of  Inspectors and customer relationship officers and external contractors completing the works.

The candidate should have experience in delivering / manging electrical contracts in a Social Housing environment and the challenges this presents.

The role will be office based however some working from home may be available at the discretion of the line manger after a probation period.

Responsible for providing operational support to managers including monitoring and managing service providers, contractors, consultants and other agencies to facilitate high levels of service delivery to all aspects of the design and delivery of projects.

To manage borough wide electrical schemes, works packages and projects to high standards including customer expectations, quality standards, and workmanship. This includes the management, motivation and development of teams and staff within the remit of the post holder.

PRINCIPAL ACCOUNTABILITIES

Responsibilities

1. Provide strong leadership and management support to the electrical safety team, ensuring effective planning, development, organisation and prioritisation of workloads to ensure effective and efficient operations across the team.

• Accountable for devising and implementing action plans in response to problems arising from the ongoing provision of services under their area of control including recommending changes in procedures or activities as appropriate including responsibility for all day-to-day operational decisions.

• Manage the monthly performance of contractors and consultants through various processes such as assisting in performance reviews, progress, partnering and framework meetings. Responsible for the implantation and delivery of lessons learnt meetings and making appropriate recommendations for improvement to the compliance electrical manager.

• Using experience and professional expertise to contribute towards an investment strategy with the aim of improving the ongoing condition of the building’s electrical installation and fire alarm stock.

• Utilising financial and budgetary skills on a project basis to develop and review technical and economic models relating to projects, creating internal budget applications, budget forecasts and monthly/quarterly/annual reports.

• Playing a lead role in the procurement and contracting processes across a range of contract types to achieve compliance, effective delivery and value for money.

• Managing resident, officer and councillor consultation and liaison processes to ensure good communication throughout the project lifecycle. 

Knowledge, including educational qualifications:

Educated in a range of electrical disciplines i.e. City & Guilds 2360 Parts 1 & 2, 2391 Inspection, Testing & Certification of Electrical Installations, 2382 18th Edition BS7671 etc.

Knowledge of Housing Fire safety guidance documents which impact on building safety and the various types of Fire Alarm installations required within them and their testing and certification requirements.

Knowledge of current housing legislation and social issues impacting on service delivery

Knowledge in the planning and delivery of works in large quantities within residents’ homes and the challenges this can present in a diverse & multicultural environment.

Experience:

Extensive experience of working within a team in a managerial capacity.

Experience of managing/monitoring contract programmes

Experience of managing projects, preferably within a housing context

Experience of delivering large value projects within budget and timescales

Aptitudes, Skills & Competencies:

Ability to plan and think strategically and communicate effectively both orally and in writing, with a wide range of stakeholders.

Ability to develop strong working relationships across the council and with external stakeholders.

Ability to think and work methodically with strong attention to detail

Ability to work on own initiative and effectively prioritise and meet deadlines when faced with conflicting priorities

Ability to use computer systems including word processing, spreadsheets for correspondence, reports and performance monitoring.

Job Category : Engineering & Surveying

Location : 160 Tooley Street, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 08:30

End Time : 16:30
Salary: £25.90

Experienced  in overseeing Electrical contractors works and putting together reports for progress meetings, reviewing Electrical Installation Condition Reports and agreeing Remediation works identified to obtain Satisfactory outcomes ,  conversant with Domestic Fire Alarm systems and their Certification. 

The contract to be worked on is based on the delivery of a large Domestic Electrical Installation Condition Reporting programme , the completion & certification of any remedial works identified to make the installation's Satisfactory and Domestic Fire Alarm Installation & Servicing works.

Experience in dealing with external contractors completing the above works is required and producing reports for meetings.

The candidate should have experience in a Social Housing environment and the challenges this presents.

The role will be office-based collating and reviewing certification for compliance with site-based visits to properties to agree works , undertake quality control checks and communicate / meet with external stakeholders, some working from home may be available at the discretion of the line manger after a probation period were working patterns permit.

The candidate will hold BS7671 18th Edition (2382) , Inspection & Testing (2391) and a Level 3 Qualification in Electrical Installations / or equivalent time served electrical apprenticeship.

Knowledge, including educational qualifications:

1. Fully understand the department’s strategic view of service delivery and how the Mechanical Engineering Investment service will interface with other sections.

2. HNC in Building Services Engineering or equivalent or be working toward this qualification or have extensive appropriate experience.

3. Understanding of the Council’s co-operative targets, objectives in relation to customer focus, health and safety, best value, performance management, and their implementation within the unit.

4. To have sound background in contract administration of major electrical engineering replacement and refurbishment schemes.

5. Knowledge of effective contract management.

Experience:

6. Experience of managing electrical term contracts.

7. Commercial experience of negotiating high value contracts. 

8. The management of complex budgets and the ability to deliver within financial targets

9. Experience of asset management and the control of H&S assets.

10. Demonstrable experience of the replacement of Building Services in large scale, ageing housing estates

Aptitudes, Skills & Competencies:

11. Ability to analyse complex situations, define problems, produce acceptable solutions and subsequently implement against tight deadlines.

12. To be able to communicate effectively both verbally and in writing at all levels of the organisation and with outside bodies.

13. Self motivated, able to work under pressure, both autonomously and within a corporate team.

14. Ability to produce and implement innovative solutions to intransigent problems.

15. Ability to instigate change within a complex environment.

16. High level of engineering experience.

17. Preparation of specifications and tender documents

Reporting to:   Contract Manager (Electrical & Lifts)

Responsible for: Electrical Engineer x1 and supervision of contractor’s staff.

Organisational Objectives: To be regarded as a department of engineering excellence delivering high value services to tenants and leaseholders. 

To ensure that the Council meets its statutory obligations in respect of engineering installations, water hygiene and asbestos.

All duties are implemented in accordance with the Council’s commitment to Managing Diversity.

Financial Responsibilities: Responsibility for capital projects with a value of £5M. There is a need to regularly monitor budgets and change priorities.

Contacts: Internal at senior management level with staff from area offices, other housing divisions to co-ordinate major works, other departments, external customers, tenants and leaseholders.

Daily contact with: Members of the Council, external and in house, contractors/consultants concerning allocation of contracts, level of performance and scheduling works.  

Grade/Conditions of Service: 11

Special Conditions of Service: May be required to attend sites out of normal office hours and within urgent time scales to deal with emergencies. Will be required where necessary to wear protective clothing and use safety equipment. There will be an occasional requirement to attend meetings in the evening and at weekends.

Job Category : Social Care & Health Qualified

Location :Civic Offices, London Borough of Sutton

Hours Per Week :36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £21.38

2 Social Workers needed with the Hospital Pathway team:

1 Social worker to be based at St Hellier Hospital to support with facilitating discharges, Assessing and reviewing the patients jointly with Continuing health care team, Completing MCA, Best interest meeting, carrying out DST post discharge, take up complex and safeguarding cases. 1 Social worker to be based at Civic Offices with Hospital pathway team to support with carrying out Care act assessment post discharge under D2A, taking up the Safeguarding enquiry and managing the team Safeguarding cases, completing MCA and best interest meeting, carrying out DST post discharge, take up complex cases, support with Court of protection application.