Job Board

Job Category : Admin & Clerical

Location : Newry, Mourne and Down District Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £12.02

Duties and Responsibilities

1. Provide comprehensive administrative and secretarial support to a number of Council Officers on a

daily basis including acting as point of contact for a service or department.

2. Provide seamless confidential business support and administrative cover working cross

departmentally as required within the Business Support Service.

 Provide business support to agreed service standards and standard operating procedures to ensure

the highest standards of work, including effective and efficient turnaround times and work

prioritisation.

4. Process and record applications, system transactions and queries in accordance with approved

operating procedures.

5. Provide an excellent standard of customer service, including reception services and liaison with other

departments of the council, external agencies and members of the public. This will include taking

ownership of customer queries and complaints and following through to completion.

6. Provide advice and information to colleagues and customers on business support processes.

7. Process and maintain a range of data and document management systems, this will include filing,

archiving, retrieval, research, checking for accuracy, transfer of data to other agencies in line with

statutory or service level agreement requirements.

8. Prepare papers and reports actioning recommendations and maintaining follow up and manage

correspondence in accordance with departmental procedures.

9. Process financial transactions, to include recording and receipt of all monies (including credit card

payments), bank lodgements, updating financial records, generating and processing invoices for

authorisation, purchasing goods and/or services, maintaining stock control records, assisting with

financial claims and budget monitoring in accordance with financial regulations and governance.

10. Operate and monitor the Council’s manual and computerised booking/requisition systems in

accordance with approved procedures.

11. Acknowledge correspondence received and draft, issue and respond in accordance with

departmental procedures and agreed timescales.

12. Organise meetings, prepare agendas, service meetings, take minutes, distribute all relevant

documents, action recommendations and maintain follow up as required.              

General

19. Carry out duties in compliance with the Health and Safety at Work Order 1978 (as amended); Acts

of Parliament; Statutory Instruments and Regulations and other legal requirements; and all Council

Policies and Procedures including Dignity at Work, Health and Safety, Attendance and all relevant

Codes of Conduct.

20. Undertake the duties in such a way as to enhance and promote the positive reputation of Newry,

Mourne and Down District Council.

21. Lead by example by behaving at all times in accordance with the Council’s values and promote same

within the organisation and externally.

22. Undertake all aspects of work respecting confidentiality and ensure that personal and/or sensitive

information under the control or access of the postholder is used, stored and maintained in

accordance with relevant data protection legislation.

23. Contribute to Corporate, Departmental and Regional working groups as required.

24. When required, assist in the execution of the Council’s Emergency and Business Continuity Plans.

25. Promote diversity across the organisation and in the Department by adhering to the Council’s Equal

Opportunity policies and procedures and avoiding all forms of discrimination both as an employer and a service provider.

Job Category : Education Qualified
Location : Thomas Carlton Centre, Southwark Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £29.19

Experienced Basic Skills and Functional Skills tutors with a proven record of accomplishment of teaching either English/ Literacy; numeracy/Maths; ESOL or IT/ICT Digital Skills in Adult Community Learning, FE or in a Voluntary Sector setting.

EXPERIENCE

1. Experience of teaching adults in the FE and/or adult and community learning sectors with proven success. (E) (S, I)
2. Experience of planning, delivering, assessing and evaluating teaching and learning, including devising schemes of work, lesson plans, individual learning plans, registration and enrolment, entering learners for exams. (E) (S, I)
3. Experience of devising curriculum, learning materials and systems for the management of learning. (E) (S, I)
4. For applicants to qualification based and accredited courses Experience of marking, assessing, tutorials and standardisation (experience of internal verification, EQA planning and moderation would be desirable). (E) (S, I)
5. Family learning applicants: Experience of teaching adults and children together, with appropriate learning goals and outcomes for both age groups (E). (S, I)
6. Professional experience in the subject(s) taught. (D) (S)

QUALIFICATIONS

7. A teaching qualification (NB Southwark Adult Learning expects its teaching staff to be qualified to teach adults. We require tutors to be qualified to City and Guilds stage 1 or PTTLS, or equivalent. If you do not have the appropriate qualification you must be willing to obtain it within the first year of service). (E) (S)
8. A subject qualification (D) (S)
   Skills for life applicants:
9. A level 4 qualification in literacy or numeracy (D) (S)

KNOWLEDGE

10. Proven ability to teach the subject(s) at a range of levels and sound knowledge, enthusiasm and interest for the subject(s) to be taught. (E). (S, I)
11. An understanding of the use and value of ICT and ILT in delivering and managing learning. An understanding of the use of data in order to improve the quality of provision. (E). (S, I)
12. A commitment to and ability to demonstrate knowledge of health & safety issues, including risk assessment of the learning environment and learning activities, and an understanding of safeguarding of vulnerable adults and children in an adult learning context. (E) (S, I)
13. An understanding of how equal opportunities affect classroom and Service practice (E). (S, I)
    Skills for life applicants:
14. Familiarity with skills for life and the core curriculum (E). (S, I)

Job Category : Education Qualified
Location : Thomas Carlton Centre, Southwark Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £29.19

We are seeking tutors to deliver City & Guilds qualification from Entry 1 to Entry 3 and Level 1 to Level 2 to adults 19+ in our established Skills for Life department. All shortlisted tutors to be interviewed and are required to deliver a ten minute micro-teach to the interview panel.

EXPERIENCE

1. Experience of teaching adults in the FE and/or adult and community learning sectors with proven success. (E) (S, I)
2. Experience of planning, delivering, assessing and evaluating teaching and learning, including devising schemes of work, lesson plans, individual learning plans, registration and enrolment, entering learners for exams. (E) (S, I)
3. Experience of devising curriculum, learning materials and systems for the management of learning. (E) (S, I)
4. For applicants to qualification based and accredited courses Experience of marking, assessing, tutorials and standardisation (experience of internal verification, EQA planning and moderation would be desirable). (E) (S, I)
5. Family learning applicants: Experience of teaching adults and children together, with appropriate learning goals and outcomes for both age groups (E). (S, I)
6. Professional experience in the subject(s) taught. (D) (S)

QUALIFICATIONS

7. A teaching qualification (NB Southwark Adult Learning expects its teaching staff to be qualified to teach adults. We require tutors to be qualified to City and Guilds stage 1 or PTTLS, or equivalent. If you do not have the appropriate qualification you must be willing to obtain it within the first year of service). (E) (S)
8. A subject qualification (D) (S)
   Skills for life applicants:
9. A level 4 qualification in literacy or numeracy (D) (S)

KNOWLEDGE

10. Proven ability to teach the subject(s) at a range of levels and sound knowledge, enthusiasm and interest for the subject(s) to be taught. (E). (S, I)
11. An understanding of the use and value of ICT and ILT in delivering and managing learning. An understanding of the use of data in order to improve the quality of provision. (E). (S, I)
12. A commitment to and ability to demonstrate knowledge of health & safety issues, including risk assessment of the learning environment and learning activities, and an understanding of safeguarding of vulnerable adults and children in an adult learning context. (E) (S, I)
13. An understanding of how equal opportunities affect classroom and Service practice (E). (S, I)
    Skills for life applicants:
14. Familiarity with skills for life and the core curriculum (E). (S, I)

Job Title : Tutor LBS-008 -SEND learners
Job Category : Education Qualified
Location : Thomas Carlton Centre, Southwark Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £29.19

Experienced teachers for pre-entry Literacy classes with a knowledge of SEND learners.

EXPERIENCE

1. Experience of teaching adults in the FE and/or adult and community learning sectors with proven success. (E) (S, I)
2. Experience of planning, delivering, assessing and evaluating teaching and learning, including devising schemes of work, lesson plans, individual learning plans, registration and enrolment, entering learners for exams. (E) (S, I)
3. Experience of devising curriculum, learning materials and systems for the management of learning. (E) (S, I)
4. For applicants to qualification based and accredited courses Experience of marking, assessing, tutorials and standardisation (experience of internal verification, EQA planning and moderation would be desirable). (E) (S, I)
5. Family learning applicants: Experience of teaching adults and children together, with appropriate learning goals and outcomes for both age groups (E). (S, I)
6. Professional experience in the subject(s) taught. (D) (S)

QUALIFICATIONS

7. A teaching qualification (NB Southwark Adult Learning expects its teaching staff to be qualified to teach adults. We require tutors to be qualified to City and Guilds stage 1 or PTTLS, or equivalent. If you do not have the appropriate qualification you must be willing to obtain it within the first year of service). (E) (S)
8. A subject qualification (D) (S)
   Skills for life applicants:
9. A level 4 qualification in literacy or numeracy (D) (S)

KNOWLEDGE

10. Proven ability to teach the subject(s) at a range of levels and sound knowledge, enthusiasm and interest for the subject(s) to be taught. (E). (S, I)
11. An understanding of the use and value of ICT and ILT in delivering and managing learning. An understanding of the use of data in order to improve the quality of provision. (E). (S, I)
12. A commitment to and ability to demonstrate knowledge of health & safety issues, including risk assessment of the learning environment and learning activities, and an understanding of safeguarding of vulnerable adults and children in an adult learning context. (E) (S, I)
13. An understanding of how equal opportunities affect classroom and Service practice (E). (S, I)
    Skills for life applicants:
14. Familiarity with skills for life and the core curriculum (E). (S, I)

Job Category : Education Qualified
Location : Thomas Carlton Centre, Southwark Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £29.19

Experienced IT teacher who has the knowledge and ability to deliver digital skills qualifications and ITQs or similar to adults who has the flexibility to teach at Beginner level to Level 2.

EXPERIENCE

1. Experience of teaching adults in the FE and/or adult and community learning sectors with proven success. (E) (S, I)
2. Experience of planning, delivering, assessing and evaluating teaching and learning, including devising schemes of work, lesson plans, individual learning plans, registration and enrolment, entering learners for exams. (E) (S, I)
3. Experience of devising curriculum, learning materials and systems for the management of learning. (E) (S, I)
4. For applicants to qualification based and accredited courses Experience of marking, assessing, tutorials and standardisation (experience of internal verification, EQA planning and moderation would be desirable). (E) (S, I)
5. Family learning applicants: Experience of teaching adults and children together, with appropriate learning goals and outcomes for both age groups (E). (S, I)
6. Professional experience in the subject(s) taught. (D) (S)

QUALIFICATIONS

7. A teaching qualification (NB Southwark Adult Learning expects its teaching staff to be qualified to teach adults. We require tutors to be qualified to City and Guilds stage 1 or PTTLS, or equivalent. If you do not have the appropriate qualification you must be willing to obtain it within the first year of service). (E) (S)
8. A subject qualification (D) (S)
   Skills for life applicants:
9. A level 4 qualification in literacy or numeracy (D) (S)

KNOWLEDGE

10. Proven ability to teach the subject(s) at a range of levels and sound knowledge, enthusiasm and interest for the subject(s) to be taught. (E). (S, I)
11. An understanding of the use and value of ICT and ILT in delivering and managing learning. An understanding of the use of data in order to improve the quality of provision. (E). (S, I)
12. A commitment to and ability to demonstrate knowledge of health & safety issues, including risk assessment of the learning environment and learning activities, and an understanding of safeguarding of vulnerable adults and children in an adult learning context. (E) (S, I)
13. An understanding of how equal opportunities affect classroom and Service practice (E). (S, I)
    Skills for life applicants:
14. Familiarity with skills for life and the core curriculum (E). (S, I)

Job Category : Housing, Benefits & Planning

Location : Southover House, Lewes and Eastbourne Councils

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £13.65

Senior Caseworker required to manage the Lewes District Council owned stock of Temporary Accommodation within the Lewes District. This post also requires the applicant to undertake some management of the Commercial properties also in Lewes District (private rented tenancies). 

The skills and qualities required are the following:

Tenancy management experience – preferably from a Social Housing provider/Council. 

Knowledge of homeless legislation – does not need to be in depth, but a general understanding is essential. 

Ability to undertake visits in and around the Lewes District and on occasion, cover in Eastbourne.

1. Provide detailed advice and support to the teams in relation to tenancy

management.

2. Investigate, manage and seek positive solutions in partnership with statutory and

voluntary agencies on complex tenancy management cases including Anti-

Social Behaviour, safeguarding, tenancy fraud and complaints

3. Manage breaches of tenancy, investigate reports and complaints about

neighbours and take appropriate enforcement action

4. Manage complex tenancy cases across tenure

5. Manage a range of cases, inspections and associated activity – working with

customers, neighbours and partner agencies to resolve problems, taking formal

action when required.

6. Work as the lead caseworker or supporting leads in partner agencies on a range

of complex cases, assessing the risk and vulnerability of customers and

considering all aspects of the customer’s situation in order to provide the best

avenue of support and action.Page 2 of 6

7. Proactively design and develop tools and guidance notes for the area of

specialism to enable the team to self-serve and widen their knowledge.

8. To promote, create and implement best use of available social media channels

to help increase awareness of the councils’ presence in the community.

9. Collaborate with other team leaders and colleagues to resolve issues and

identify and implement improvements in performance and customer services.

10. Manage, own and resolve escalated complaints.

11. Access and accurately update all relevant information systems, both customer

and back office ensuring that the Golden Customer Record is updated and

maintained through verification and validation, and in accordance with Data

Protection principles.

12. Actively develop and maintain an extensive working knowledge of Lewes and

Eastbourne Council’s services, processes and procedures.

QUALIFICATIONS

Essential

• GCSEs (or equivalent) at Grade

C or above including Maths and

English or qualified by strong

relevant experience.

Desirable

• Institute of Customer Services (or

equivalent).

SKILLS & ABILITIES

Essential

• Ability to effectively organise own

and team workload to meet

deadlines.

• Effective negotiation skills to

ensure a flow of new housing

solutions.

• Ability and commitment to help

challenging and distressed

customers.

• Ability to actively listen in order to

extract and assess important

information to ensure that the

appropriate arrangements are

made to support the internal and

external customer needs.

• Ability to work calmly and

sensitively.

• To be confident, flexible and the

ability to work on own initiative.

• Customer focused.

• Ability to use IT systems to

gather, store and produce reports

and process information.

• Ability to work, support and

deliver services within the

Councils Equalities Policy.

• Full understanding of channel

shift principles.

Desirable

• Project and / or change

management.

• Understanding of customer

demands and forecast planning.

• Understanding of social media

channels and channel shifts.Page 5 of 6

• Able to work with teams across

an organisation to improve

services.

KNOWLEDGE

Essential

• Best practice relevant to the post,

e.g. tackling anti-social

behaviour, succession, mutual

exchange and estate

management.

• Knowledge of housing law and

relevant legislation, including

privately rented accommodation

• Tenancy Management and

enforcement

• Professional boundaries and

safeguarding good practice.

• Housing Act 1996, 2004.

• Safeguarding.

• Data protection.

• Equalities.

Desirable

• Project and/or change

management.

• Able to exploit the use of new

technology.

• Knowledge of the Care Act &

Mental Health Act

EXPERIENCE

Essential

• Proven competence/expertise in

tenancy management, including

engagement with residents,

managing anti social behaviour

and court proceedings.

• Managing complaints and

successfully resolving difficult

problems.

• Engagement with private and

social sector housing providers to

find housing solutions.

• Working with external agencies

and service providers.

Desirable

• Working in a front line public

service team.

• Working within budgets and

meeting financial targets

Job Category : Human Resources

Location : Laurence House – First Floor, Lewisham Council

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £29.21

We are looking for an experienced Senior HR practitioner with a proven successful track record working in a complex environment/organisation. The ideal candidate will have experience in Business Partnering and Employee relations, experience of managing others and setting performance targets and knowledge and experience of working for a local authority.

In return, we will offer excellent development opportunities, flexible working and the opportunity to make a real difference to our local community.

Location

We offer a hybrid working environment for our staff where you will work a minimum of 2 days a week from our modern offices at Laurence House in Catford (London).

Summary of Accountabilities and Personal Duties:

1. Direct and manage the team in the provision of high quality expert HR employee relation services, including providing expert advice, guidance and support across the directorates on complex people management issues and cases, including organizational change (restructuring and TUPE), and employee relations case work, ensuring the delivery of a customer focused and professional service.
   
2. Support the delivery of services’ priorities in all aspects of people management, developing effective working relationships with managers to achieve that.
   
3. Lead and direct the team in the provision of expert advice and support to managers on complex management of change issues including reorganisation /restructuring redundancy/redeployment, outsourcing/TUPE, job evaluation and consultation processes. This will include providing advice on financial and equality implications; job design, establishment control and reconciliation.
   
4. Analyse, monitor and review all HR metrics for the directorate(s), preparing reports and recommendations for DMT and other service management meetings. This will include using external insight and intelligence to help inform recommendations. 
   
5. Monitor and review the effectiveness of HR policies and protocols across the Directorates, identifying areas for improvement and development and making recommendations for the development of HR policy to support the continual smooth running of the Council. Review and develop areas of HR policy and practice as allocated, ensuring the Councils policies and procedures are legally compliant and in line with best practice.
   
6. Build and maintain constructive working relationships with trade union representatives and other staff representatives.  Undertake consultation and negotiation participating as necessary in Directorate consultative forums.

• Support and encourage managers to make best use of the Council’s learning and development offer, working with the learning and development team, to ensure that staff have the knowledge, skills and experience to fulfil individual and organisational needs and ambitions. 
  

Knowledge & Experience

Successful track record as an HR practitioner in a complex environment/organisation.

Experience of managing others and setting performance targets.  

Up to date knowledge of corporate and business challenges facing local authorities and public bodies and how to deliver people management solutions that address those

Sound knowledge of employee engagement, employment law, best practice and employee relations to deliver key outcomes that support the organisation’s priorities and objectives. 

Experience of successfully developing and implementing people management solutions to deliver agreed organisational outcomes

Good track record in leading and delivering people management initiatives and interventions to improve performance management and the employee experience.

Good understanding and experience of the political interface in a local authority and the role and needs of elected members.

Experience of successfully managing relationships and stakeholders within a complex organisation.

Experience of working in a unionised environment

Aptitudes & Skills

Strong communication skills – able to speak confidently, persuasively and articulately and to write clearly and effectively. 

Highly organised, able to prioritise and handle change, and to lead a team to work calmly and effectively under pressure and to meet deadlines

Ability to use information technology including MS Office and financial and human resources management systems.

Good project management and financial management knowledge.

Astute, with the ability to identify long and short term risks and opportunities, and to think creatively and work collaboratively to develop and deliver practical solutions

Job Category : Interims

Location : Sutton Gate, Sutton Housing Partnership

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £399.20

This is a hybrid role – mostly working from home. 

Will have to come into the office as and when needed. 

Essential:

● Experience of data management within NEC housing and the ability to export and interrogate datasets from the system

● Strong technical understanding of NEC Housing system security and admin unit setup

● Proven track record of the technical delivery of data quality projects and programmes

● Be able to demonstrate the following skills:

o Project Management/Organisation skills o Systems thinking

o Team and collaboration orientation

o Problem solving

o Performance driven

o Learning orientation

o Public speaking/Presentation skills

o Excellent written and oral communication

skills

Desirable:

● Experience of creating or editing Business Objects reports

● Experience of NEC in-product dashboards and implementation of the NEC Data Warehouse

● Experience of working with data visualisation tools, such as Power BI

Qualifications, or Proven Experience:

● Bachelor’s or Master’s Degree in Computer Science, Business Administration, or other related field or equivalent work experience

● Experience in writing and editing SQL queries against and Oracle database

Key Responsibilities:

● Analysing the current system security setup and working with the business to create standardised Job Roles that link to the various positions across the organisation

● Preparing datasets for the purpose of understanding data issues and planning data cleansing activities

● Manipulating datasets for the purposes of data cleansing. SHP has identified a list of data cleansing activities that relate to personal data, property data as well as the system security and admin unit structure

● Review SHP’s data hierarchy in NEC Housing and preparing recommendations on how to rationalise and cleanse data

● Support the implementation of NEC’s Data Quality and Voids Performance dashboards

● Work closely with the business to ensure that procedures are in place to ensure the cleanliness of data that is entered in the system going forward

Job Category : Housing, Benefits & Planning

Location : Southover House, Lewes and Eastbourne Councils

Hours Per Week : 37.00

Start Date: Immediate start 

Start Time : 09:00

End Time : 17:00

Salary: £10.42

Caseworker required to assist the very busy Accommodation Team at Lewes & Eastbourne Councils. This role requires the post holder to support a Senior Caseworker with the day to day running of the service. This includes the placement of homeless clients into Emergency or Temporary Accommodation, completing Housing Benefit applications and placement paperwork. This role also requires substantial administration experience to help manage and keep records up to date. 

This role is predominantly working from home but the ability to attend the occasional day in Newhaven or Eastbourne offices is required.

Key skills and attributes – 

Ability to manage various priorities. 

Strength in administration and note keeping. 

Knowledge of homelessness legislation (a general understanding).

Able to collect IT equipment from Eastbourne Office.

Key Tasks

1. Casework or supporting leads in partner agencies on a range of homelessness, housing

options, allocations and rough sleeping cases, assessing the risk and vulnerability of

customers and considering all aspects of the customer’s situation in order to provide the

best avenue of support.4

2. Assist in the design and development of tools and guidance notes for Housing Needs and

Standards area to enable the team to self-serve and widen their knowledge.

3. To promote, create and implement best use of available social media channels to help

increase awareness of the councils’ presence in the community.

4. Access and accurately update all relevant information systems, both customer and back

office ensuring that the Golden Customer Record is updated and maintained through

verification and validation, and in accordance with Data Protection principles.

5. Actively develop and maintain a working knowledge of Lewes and Eastbourne Council’s

services, processes and procedures.

Corporate Accountabilities

1. To promote equality of opportunity in service delivery in line with strategic commitment and

corporate policies.

2. To promote a culture that is supportive of the Councils’ purpose, aims and values, and to

take all reasonable steps to maintain good employee relations

3. Staff are encouraged to participate fully in promoting a safety culture to protect the safety

and health of themselves, colleagues and other people affected by the Council’s activities

4. To understand and apply the council’s Data Protection and Data Quality policy and

procedures

5. Any other duties commensurate with the nature of the post.

6. You will be required to support Eastbourne Borough and Lewes District Councils’

corporate priorities and to ensure business continuity eg emergency response, elections,

deployment to critical services.

7. To work within the councils’ Core Competencies Framework. Central to the delivery of the

role are the values and behaviours set out below. These are shared by all employees and

applied to everything we do. The bullet points for each competency are examples of

performance required:

QUALIFICATIONS

Essential

• Good standard of general education

including GCSE at grade C or above

(or equivalent) in English and Maths,

or qualified by strong relevant

experience.

Desirable

• Institute of Customer Services (or

equivalent).

TRAINING

Essential

• Commitment to undertake continuing

professional development.

• Commitment to undertake a

Customer Services qualification.

• Equalities.

• Willingness to undertake relevant

training.

Desirable

• Customer Service.

• Health and Safety.

SKILLS & ABILITIES

Essential

• Able to communicate effectively, (face

to face, written and telephone) with

customers, colleagues, council

officers and external agencies.

• Ability to deal with challenging,

vulnerable and distressed customers

and difficult situations.

• Ability to actively listen in order to

extract and assess important

information to ensure that the

appropriate arrangements are made

to support the customer’s needs.

• Ability to work calmly and sensitively.

• To be confident, flexible and the

ability to work on own initiative.

• Customer focused.

• Ability to use IT systems to gather,

store and process information.

• Ability to work, support and deliver

services within the Councils

Comprehensive Equalities Policy.

Desirable

• Able to exploit the use of new

technology.

• Able to work with teams across an

organisation to improve services.

Job Category : Allied Health/Psychology

Location : Civic Offices, London Borough of Sutton

Hours Per Week : 18.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £27.92

We are looking for an experienced Expert Assessor to join the Concessionary Travel Team in London Borough of Sutton.  This is a part time post (18 hours) but other applications will be taken into consideration. We welcome both Occupational Therapists and Physiotherapists, registered with HCPC, to apply.  They will be supervised by an Occupational Therapist, receiving regular supervision and access to informal support.  The Expert Assessor will be responsible for completing both desktop assessments, and twice weekly mobility clinics held face to face in the London borough of Sutton, to assess if residents meet the eligibility criteria for a Concessionary Travel pass; Blue Badge, Freedom Pass or Taxi Card.  Hybrid working is possible but attendance of face to face clinics is essential.

Representative accountabilities 

• ●  Deliver service activities and manage caseloads to ensure intended outcomes for customers and the Council are delivered within agreed service standards. 
• ●  Identify and implement improvements in own work area in order to deliver continuous service improvement and improved outcomes to customers. 
• ●  Liaise with customers to review service requirements and resolve problems. 

● Keep up to date with changes in policy/legislation/contractual requirements in order to ensure service delivery is effective and complies with appropriate regulations. 

Person specification (knowledge, skills, experience and behaviours required in the role) 

1. Occupational Therapy qualification and to be able to meet the requirements of the HCPC the Occupational Therapy regulator and the College of Occupational Therapy. 

• A current valid UK driving licence and the use of a car for work, with valid insurance covering business use. Ability to travel around the borough and visit people in their homes and communities. 
• Demonstrate an effective and active use of supervision and appraisal for accountability, professional reflection and development 
• Demonstrate a critical understanding of the application to Occupational Therapy of research, theory and knowledge 
• Demonstrate a critical understanding of the legal and policy frameworks and guidance that inform and mandate Occupational Therapy practice, recognising the scope for professional judgement. (Relating specifically to the area in which this post works) 
• Demonstrate a critical knowledge of the range of theories and models for Occupational Therapy intervention including the impact of congenital, traumatic or chronic conditions affecting everyday life in the individual’s environment, facilitate interventions using techniques, equipment, adaptations and support, to sustain the maximum potential level of independence. To demonstrate a working knowledge of key concepts of attachment, separation, loss, change and resilience across the life course and the ability to make evidence informed judgements 
• Understand forms of harm and their impact on people, drawing on concepts of strength, resilience, vulnerability, risk and resistance. Recognise the factors that create or exacerbate risk and contribute to the assessment and management of risk. Be able to 

identify appropriate responses to safeguard vulnerable people of all ages and promote their wellbeing 

• Be able to demonstrate use of Occupational Therapy methods, models and tools, to promote positive change, independence and to prevent harm, in doing so demonstrate 

value and take account of the expertise of service users, carers, and professionals 

• Understand the authority of the Occupational Therapy role and use this appropriately and 

confidently as an accountable professional, 

1. Demonstrate skills in sharing information appropriately and respectfully and recognise lines 

of accountability and the boundaries of professional autonomy and discretion. 

11. HCPC registration body underpinning the role and expectations of an Occupational 

Job Category : Admin & Clerical

Location : 160 Tooley Street, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate start

Start Time : 09:00

End Time : 17:00

Salary: £17.90

The role will be support the delivery of the family hubs and start for life transformation programme

PRINCIPAL ACCOUNTABILITIES 

1. To maintain confidentiality on all information relating to service users and staff(past and present), ensuring compliance with the Data Protection Act. 
2. To produce statistical information that supports performance management and operational managerial decision making based upon data that is reliable and of good quality. 
3. Develop specific knowledge and skills that support the remit of the Senior Performance Analysts – Safeguarding and Care 
4. Support training and guidance to managers and practitioners around data and performance management and how these products are utilised to support effective social work practice. 
5. To support in the research, collation, capture, storage and publication of evidence and datasets to support strategic planning and decision-making within Children and Families. 
6. To support the updating of analytical products for Children and Families to support strategic planning and commissioning. 
7. The post-holder will be required to liaise with colleagues across the to ensure that data and intelligence are shared widely and efficiently. 
8. To prepare cyclical and ad-hoc Children and Families performance reports and present these to managers and other stakeholders as required. 
9. BeachampionforstatutorydataandreportingframeworksforChildrenandFamilies and support all necessary data collection, validation, and reporting to support compliance with these. 
10. Liaise with front line workers and managers to provide appropriate support, guidance, and advice within Children and Families to improve data and performance monitoring, completion of statutory returns and facilitate the provision of operational management information to Children and Families to agreed timetables and specifications. 
11. To carry out the duties and responsibilities of the job in accordance with the Council’s Health and Safety Policy and relevant Health and Safety legislation and to actively promote equalities through the application of the Council’s employment practices and procedures in accordance with relevant legislation. 

Knowledge, including educational qualifications: 

Good understanding of the national and local context for children’s services, including Early Help, Safeguarding and Looked After Children including Care Leavers. 

Good understanding of legislation, policy and the regulatory frameworks governing Children’s Services.
Good analytical and numerical skills and a demonstrable ability to work with datasets. 

Experience: 

Relevant professional qualification or experience of children’s services.

Experience of performance management, data cleanliness, quality assurance processes and operations in a high performing team. 

Ability to support in the production of information for external regulators including for inspection. 

Experience of data protection and safeguarding frameworks. 

Ability to produce performance information, quality intelligence and analysis products which support service improvement. 

Experience of using a range of software and systems relevant to children’s services in support of data extraction, manipulation, presentation and submission, for example: 

• Microsoft Office applications (e.g. Word, Excel, Access); 
• Business Objects Infoview & Web Intelligence, 
• Mosaic, 
• Synergy, 
• BI tools (preferably PowerBI) 

Job Category : Interims

Location : Patchway (Severnvale) Hub, South Gloucestershire Council

Hours Per Week : 37.00

Start Date : immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £360.00

To carry out psychological assessments and provide the LA with psychological advice for Education, Health and Care (EHC) Needs Assessments.

Working from home / Hybrid work patterns accepted.

Please ONLY submit candidates that have agreed with the rate on display.

Job Category : Operational & Support Staff

Location : Service Headquarters, Carmarthen, Mid and West Wales Fire and Rescue Service

Hours Per Week : 37.00

Start Date : immediate start

Start Time : 09:00

End Time : 17:30

Salary: £12.02

About this Job 

A challenging and exciting opportunity exists for the right person to form part of Mid and West Wales Fire and Rescue Service in the post of a Clerical Assistant. The successful individual will be responsible for providing clerical support to the Operational Equipment and Assurance department and to attain the department’s goals and effective and efficient administration of the Operational Support team with the use of the dedicated computer applications to record and maintain records. You will be responsible to process and monitor, cross-reference and confirm validity, and accurate completion of works before passing to finance and allocate work streams for the operational support team of hydrant inspectors.

The Person 

Suitable applicants will have already demonstrated achievement with the appropriate administrative qualifications at NVQ Level 4/HNC/HND and/or appropriate experience.

You will have the skills and aptitudes to operate effectively at a Clerical Assistant. If you are highly organised, a confident communicator with sound judgement and a proven track record in admin, this is an opportunity to drive forward an exciting role for the fire and rescue service, in an area that offers excellent working and living conditions. 

The successful applicant will be based at Fire Service Headquarters in Carmarthen, which administers 58 fire stations and 1300 staff with a budget of over £63 million. Mid and West Wales provides a beautiful environment in which to live and work, and the opportunity for a high quality of life.

1.         Appropriate administrative qualifications at NVQ Level 4/HNC/HND and/or appropriate experience                    

          

2.         Current Driving Licence                               

KNOWLEDGE

3.         Knowledge and understanding of the services provided within the Operational Equipment and Assurance Department             

          

4.         Experience in Microsoft Office packages and various other software packages                             

5.         Knowledge of Operational Equipment and Assurance Department policies and procedures                                

EXPERIENCE

6.         Experience of day-to-day office administration                               

7.         The ability to work under pressure to tight deadlines, often having to prioritise to meet unexpected or changing workload                             

8.         Experience in dealing with members of the public                          

Job Category : Social & Health Care Qualified

Location : Sumner House, Southwark Council

Hours Per Week : 36.00

Start Date : 30/10/2023

Start Time : 09:00

End Time : 17:00

Salary: £21.64

To provide a comprehensive, effective, integrated, systemically-informed social work 

service, within Southwark’s practice framework, managing complex cases. To deliver 

excellent social work practice, assessing complex need, planning and working purposefully 

with families, support networks and other professionals to manage risk, safeguard children 

and promote positive outcomes. To provide a social work service which is both relationship[1]based and which responds in a timely manner within statutory guidelines. To work 

collaboratively with the team, supporting the development of best practice and confident 

practitioners through coaching and mentoring of students, newly qualified social workers 

and less experienced practitioners.

PRINCIPAL ACCOUNTABILITIES

Responsibilities (in line with the Knowledge and Skills Statements for Approved

Child and Family Practitioners

Relationships and effective direct work

1. Provide focused and purposeful systemically-informed social work within Southwark’s

practice framework, in complex situations, with explicit aims and objectives about

desired outcomes which are proportionate to each child’s identified risk and need.

2. Establish rapport, build and maintain professional, respectful, and honest relationships

with children and their families to develop trust and assist in safeguarding children,

resolving conflict and promoting positive and timely outcomes.

3. Deliver social work practice which is informed by statutory guidance, best evidence,

and research knowledge.4. Provide professional guidance, support and developmental opportunities with less

experienced or knowledgeable social work colleagues, including taking the role of

practice educator with social work students, and assessor of NQSWs in their ASYE

year.

Communication

5. Present complex information in writing and in person in a range of settings, including

professional input at child protection conferences and representing the Council at

Court.

6. Maintain case records and management information on appropriate systems,

ensuring that case files are organised and up to date.

7. Manage and organise complex information, producing comprehensive, analytic, high

quality reports which evaluate the most appropriate interventions and make cogent

arguments based on evidence.

Job Category : Facilities & Environmental Services

Location : Tadlow House,  Royal Borough of Kingston

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 07:00

End Time : 15:15

Salary: £13.21

DBS is a MUST required.

MUST have a clean Full UK drivers license.

Manuel position physically fitness is a requirement 

Report writing & basic IT skills is a must

Positions will be based in Kingston.

Monday – Friday 7am-3.15pm (36 hours a week)

Previous experience would be beneficial

Training will be provided.

1. Customer Service and focus
2. ● “It is of paramount importance that the Council’s objective of working within an engagement culture with its residents is realised. This objective is multifaceted and includes community led scrutiny, audit and testing of decisions and service provision, and to ensure a greater level of information sharing, empowerment and engagement by residents. This will be achieved by employing a range of formal and informal methods to involve residents and it is the responsibility of every post holder in the Council to contribute to the development and sustainability of this ethos.”
3. ● To meet the Council’s customer service standards demonstrating professionalism and courtesy at all times to colleagues, customers and stakeholders.
4. ● Understands the needs and expectations of internal and external customers and partners including service departments and partner organisations and to provide them with information and advice relating to the service provided.
5. ● To demonstrate a passionate “can-do” attitude to customer service and to demonstrate ownership, responsibility, flexibility, collaboration with others and empathy that raises the Council’s profile based on excellent communication skills.
6. ● To act as the front line contact with residents to foster excellent customer care relations between residents and the Council to include:
7. ● To report complaints to the Team Leader Estate Services.
8. ● Resolving initial complaints about the service.
9. ● To attend Resident Association meetings as required.
10. ● To be involved in resident participation and consultation activities.

● To effectively engage and involve customers in current and future service delivery.

Knowledge, including educational qualifications 

1. Good general education
2. Understanding of the needs of estate residents and services
3. Understanding of good customer service
4. Ability to use information technology to undertake required duties

Experience: Tier One

1. Significant experience of caretaking and estate services
2. Experience of working to tight deadlines
3. The ability to drive all RBK Housing Vehicles and in possession of a valid driving licence

Experience: Tier Two – in addition to Tier One requirement the following is applicable

1. Significant staff management experience

Experience of resident consultation

Job Category : Social Care – Qualified

Location : County Hall North, West Sussex County Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £30.55

Location : County Hall North, Horsham 

Drivers License required 

Duty Weeks : Must be onsite one week in every four. Candidates are also expected to be in the office at least twice a week, whilst visiting families face to face.  

Payrate : £38. Whilst we are able to pay up to £42, this rate is for those deemed to be at ASW level. Please ensure your candidates are aware that the pay rate they request may not be the rate they are offered; managers are assessing skills and competency at interview. If the candidate is being offered less than requested, we will make the reasoning clear whilst providing feedback.

The Horsham office offers a large canteen area,  parking facilities, very close to the town centre with good shops and cafes and a very large park and leisure centre on its doorstep.  

You will act as a professional who practices effectively with high quality judgement, in situations of complexity, risk, uncertainty and challenge in line with the Professional Capabilities Framework. Manage caseloads with confidence and independence and are recognised as a source of reliable knowledge and advice and use your initiative to broaden your expertise. You help to support case conferences and produce quality assessments, taking shared responsibility and be accountable for your professional development. You will support equality and diversity and respect anyone working for or in contact with WSCC. 

The candidate needs: 

– To be an experienced worker with at least 2/3 years safeguarding experience. 

– Recent Front line – child protection work 

– Good assessment skills that are able to identify risk 

– Direct work with children to be able to identify their needs 

– Good multi agency working experience 

OFSTED UPDATE: In May 2023 Ofsted Inspectors praised West Sussex County Council’s Children’s Services for its ‘relentless approach to improving practice,’ giving the service an overall rating of ‘requires improvement’, with ‘good’ judgements for children in care and leadership and management. The judgements on children needing help and protection and children leaving care are they ‘require improvement to be good’. This rating is up from the last full inspection of Children’s Services back in 2019, when all areas were rated as inadequate.

Inspectors recognised the ‘strong, determined and cohesive leadership team’ who have made significant improvements since 2019 and their commitment and focus to make further improvements.

Agency staff are treated as part of the service and encouraged to attend transformational and other leadership events

Qualifications and/or experience:

• A recognised Social Work qualification e.g. Degree in Social Work, DipSW, CQSW or equivalent as recognised by the relevant professional body. 

• Registration with the relevant professional registration body and maintaining registration with that body. 

• Knowledge of theoretical Social Work concepts and practices, with demonstrable examples of dealing with complex issues, for example, attachment, impact of developmental trauma and child development. 

• Experience of effectively coaching and supervising others, acting as practice role model and promoting exemplary practice. • Experience of managing levels of risk within a caseload

Job Category : Interims

Location : ALEXANDRA HOUSE, London Borough of Haringey

Hours Per Week : 40.00

Start Date : immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £357.60 per day

Must be at least MRICS qualified with 5 years post qualified experience in commercial property with a private practice or client side. previous work with a local authority would be also be ideal but not essential.  Experience of lettings, rent reviews and management dealing with tenants and managing a varied portfolio of commercial property assets.   

1.         Effectively managing the Haringey property portfolio to maximise value, reduce costs, enhance long term value and increase returns, with a focus on both financial performance and social and economic benefits.   

2.         Take ownership for identifying and executing value add opportunities and asset management initiatives across the assets.

3.         Delivering commercial arrangements (including leases and acquisitions) which meet the council’s needs.

4.         Act as an “intelligent client”  to our supply chain and property managers on all property management issues.  

5.         Working with Senior colleagues in developing and delivering the Haringey’s property strategy in line with wider Council policy.  

6.         Maximising property regeneration opportunities from Haringey assets through development enabling work and ensuring asset disposals meet Councils objectives and represent best value.

7.         Undertake budgeting, forecasting and financial management in respect of the property portfolio which is valued at circa £2.77bn. 

8.         Managing and advising on cross Haringey initiatives and policies

9.         Understand future workstreams and ensure the expected consequences of the business strategy inform the development of the wider Haringey Property Stragety

10.       Create robust business cases to support strategy recommendations; feasibility management, quantifying value creation and other commercial benefits appropriately tailored to departmental objectives.  Support progress through Programme / Investment Boards up to Cabinet approval 

11.       Develop effective client relationships with our professional advisors and with service teams, Legal and Finance colleagues to present a unified Haringey view.  

You’ll be currently working as a property professional in a private or public-sector organisation linked to property, infrastructure or housing.  you will be used to working in a professional property team; leading on asset management, delivering advice to clients and prioritising work whilst always looking for ways to improve and innovate and help to lead and steer surveyors within the team.  Whatever your background, if you have the skills, passion and determination we’re looking for then you will be supported to succeed.  

You will be educated to degree level, have a property related qualification or be working towards these with excellent and detailed experience within the industry.  Your experience will include working as a leader and establishing good relationships with key business heads and senior stakeholders.   As a property professional you understand and can demonstrate compliance with Statutory, Regulatory and Professional requirements.

You will have a firm understanding and demonstrable track-record in handling asset management initiatives: lettings, rent reviews, re-gears, refurbishments as well as hold / sell analysis in addition to a thorough understanding of commercial leases A range of experience and a good knowledge of legal negotiations and contracts/agreements.   You will be able to produce quality reports and analysis in tight time constraints.  

You are an effective communicator and negotiator, able to influence others by articulating reasons to gain agreement.  You think ahead to identify problems and find solutions, giving direction and communicating confidently.  You can inspire others to work towards a long-term goal and recognise wider strategic implications.

You can manage a changing portfolio of projects and priorities with the ability to deliver to tight deadlines, manage teams, prioritise work and adapt your working style to meet the different needs of each client or transaction.  You are able to work through difficulties and establish a shared way forward.

You will be proficient in:

•          procuring and managing consultants such as agents, surveyors, planners, and solicitors.

•          Navigating public policy, preparing land development; Acquisition and disposal strategies and presenting papers to our relevant approval/board meetings.

•          Running disposal tenders, analysing information, financial appraisals, and contracting land deals.

•          A range of experience and a good knowledge of legal negotiations and contracts/agreements

A results-focused, motivated and creditable individual with the ability to

provide expert advice and strategic guidance on all property related issues

in relation to all property portfolios.

Expert knowledge and understanding of legislative, policy and contextual

framework affecting the work of the service; an understanding of the

workings of local government, public sector management, and current and

future challenges facing local authorities.

Essential

Excellent political awareness and ability to advise elected members on

policy choices and develop positive partnerships with elected Members.

Degree in a property related field or Chartered Surveyor (member of RICS) or

equivalent.

Job Category : Social Care & Health Qualified

Location : County Hall, Somerset Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 08:30

End Time : 17:00

Salary: £28.19

The role is in a Children Looked After Team based in the Taunton Office 

The role is a full time post covering 37 hours a week.

Office hours are 08:30 till 17:00 Monday to Thursday and 08:30 till 4:30 on  Friday.

We operate a hybrid working arrangements with workers coming into the office at least twice a week.

Caseloads of no more than 16.

Job Category : Sec / Admin

Location : The Wilson Centre, Hull City Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 08:30

End Time : 17:00

Salary: £11.18

The post holder will provide effective, efficient and customer focussed support services to the Temporary Accommodation Team as required to support the delivery of a high-quality front-line service.

This will include providing administrative and practical support as required to enable the team to deliver the service such as ordering goods and services, arranging for the payment of invoices and liaising with managers where dispensations are required, supporting the team with setting up temporary accommodation, arranging the clearing & cleaning of vacated temporary accommodation, dealing with enquiries coming into the team and supporting colleagues with visits as necessary.  It will include interaction with internal and external customers, stakeholders, partners and elected members and any other general administrative task as the wider Housing Access Service requires, which may include assisting the Head of Service (Access & Well Being) and other managers and team leaders in the service

PRINCIPAL ACCOUNTABILITIES:

1.         Provides a professional, empathetic and high-quality service in response to customers approaching the service for advice and assistance which may be in person, over the phone, in writing or via IT systems. 

2.         Provides a responsive and flexible service to colleagues and customers in respect of the provision of emergency TA, often with little or no notice.  This may include, but is not limited to, arranging furniture packs, supporting with the set-up of utilities, arranging safety checks and décor as appropriate and within agreed protocols, liaising with the council’s or external contractors as and when appropriate.  This will involve travelling between many different locations.

3.         Prioritises their own caseload and also collaborates with their team to identify pressure points and agree and contribute to team priorities, to meet the demands of the service and ensure targets are met.   

4.         Administers their workload efficiently ensuring accurate and professional information is recorded on systems as appropriate.  Collates statistics where required to feed into performance management activity and ensures that the required information is fed back to government HCLIC (homelessness) returns.  

5.         Processes requests for goods and services following procurement procedures.  This includes monitoring stock levels, identifying needs and ordering as required, receiving deliveries, resolving discrepancies as appropriate and processing invoices for payment (including arranging dispensations with the relevant manager if required).

6.         Receives, responds to and routes general enquiries as appropriate in accordance with agreed protocols, projecting a responsive and professional image of the service which is understanding of and sensitive to the needs of our customers.

7.         Performs their duties from various locations as required including other council buildings, empty properties, customer’s homes or community settings.  

8.         Supports colleagues within the wider Housing Access Service as is appropriate according to service pressures and priorities.

9.         Mentors new starters to the service as deemed appropriate.

10.       To promote and safeguard the welfare of children, young people and/or vulnerable adults.

Qualifications:

NVQ Level 2 in Business Administration, Customer Service or similar or equivalent relevant experience

Relevant Experience:

Experience of working in a busy administration environment

Experience of delivering customer services ensuring excellent customer experiences

Experience of working to tight deadlines in a very busy environment

Experience of handling sensitive data

Skills (including thinking challenge/mental demands):

Ability to use Microsoft Office systems (Outlook, Word, Excel)

Ability to work flexibly and effectively within a team

Ability to use initiative to appropriately prioritise work according to service pressures

Able to work in a non-judgemental way with customers from a range of backgrounds

Ability to carry out tasks according to agreed protocols and perform to pre-determined standards

Ability to record accurate data both in IT systems and written form

Demonstrates a positive attitude to change; the service and working practices will constantly evolve and adapt to changing legislation, operating environment and demands.

Knowledge:

Knowledge of General Data Protection Regulations 2016

Knowledge of housing policies and procedures, particularly those relating to housing allocations and homelessness

Basic awareness of the issues that customers approaching the council for help with housing might be experiencing

Broad knowledge of the range of housing options available in the city

Job Category : Management

Location : Riverside House, Rotherham Metropolitan Borough Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £250.00

We are looking for an enthusiastic individual with substantial experience in programme management and strong analytical skills to join us in the role of Programme Manager. This role will sit within the Service Improvement and Governance team which supports our colleagues in Adult Care to strive for excellence through the provision of change management support and guidance. The post holder will be responsible for managing a programme of works which aims to dramatically reduce waiting list times within Adult Social Care to improve the service we offer and complete assessments in a timely manner.  This will require the oversight of a small team to ensure the effective delivery of the waiting list improvement programme. The postholder will be proficient in the use of spreadsheets and other analytical tools to track actions and drive the programme forward. They will also need to have strong interpersonal skills.

•          Significant experience of planning and project management in all its forms, including

supporting the development and delivery of the key priorities as previously mentioned.

•          A demonstrable history of the ability to initiate, manage and implement change initiatives in service delivery.

•          Experience of working in an intelligence and improvement role ideally within a supervisory capacity.

•          Experience of the development, analysis and interpretation of complex quantitative and qualitative evidence for presentation to a wide range of audiences including recommendations for improvement.

•          Highly competent in utilising a wide variety of computer applications to create professional and high-quality reports, analysis and presentations to achieve the desired outcome. 

•          High level of analytical skills with a proven ability to interpret and effectively communicate technical specifications and guidelines to actively lead the completion of programmes.

•          Experience of leading high level service improvements, communicating progress to senior managers and ensuring the delivery of customer outcomes, performance standards and organisational priorities.

Key Duties/Areas of Responsibility

1.         To ensure business change is achieved across the Housing Service through the implementation of a new Housing Management system and associated technologies to deliver the following outcomes:

a.         Adherence to statutory and local policies, guidance and procedures

b.         Implementing a best practice solution aligned to the Design Principles

c.         Improved performance and performance monitoring

d.         Delivery of the new system to the timescales and within the project budget (both internal and supplier cost envelopes)

e.         Delivery in line with the contractual terms and conditions with proactive management of variance via escalation, change control and/ or available penalties within the terms

2.         Ensure that the project produces the required products within the specified tolerances of time, cost, quality, scope, risk and benefits.

3.         Producing a project plan, identifying, securing and managing resources (within the project framework).

4.         Develop and foster effective relationships with external stakeholders, partners and agencies, representing and promoting the Council’s interests with these groups.

5.         Responsible for ensuring that the project is focussed throughout its lifecycle on achieving its objectives and delivering the forecast benefits as defined.

6.         Report to Project Board and other governance structures as appropriate.

7.         Maximising the deployment of mobile technologies, digital and self-service across the Housing Service.

8.         Manging the “Go Live” process with appropriate sign off by key roles and third party suppliers.

9.         Liaise with suppliers’ project managers and other internal project managers to deliver the project.

10.       Co-ordinate work on the project, chairing project team meetings, ensuring that all parties perform satisfactorily and report regularly to client and/or Council Members on progress and costs.

11.       Provide professional advice on managing the project and associated risks.

12.       Contribute to the Council’s budget process, advising the senior managers within the directorate and Elected Members on service priorities and implications of budgetary options

Key Areas of Knowledge and Experience

Broad range of experience in IT projects and performance management

Knowledge and understanding of issues and their impact relating to the delivery of large change programmes

Experience of managing people effectively within a customer focussed services delivery organisation

Experience of the principles of operating a business in a competitive environment and within a public sector context

Experience of contributing to partnership and multi-agency working

Practical knowledge of project management techniques and leading a team to deliver to standard and timescale

Knowledge and understanding of the aims and objectives of housing services

Experience of service improvement 

Experience of managing financial resources

Utilising a range of ICT systems and applications 

 Qualifications

NQF Level 7 qualification e.g. Post Graduate Certificates and Diplomas with extensive experience in the relevant specialist area and other related areas of work, or a wider range of areas

Or

Evidence of the equivalent level of knowledge gained through work experience

Evidence of continuing professional development