ASB Officer (Q076)

Job Title : ASB Officer (Q076)
Job Category : Housing & Planning
Location : Council Offices, Charnwood Borough Council, Leicestershire, East Midlands
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £14.38
To assist in managing ASB cases from low to high risk.
Job Purpose
To contribute to ensuring the Council achieves its vision and business objectives.
To ensure that tenants, leaseholders and customers are at the heart of all services and that all staff demonstrate a commitment to the development and implementation of the Council’s involvement frameworks.
To hold primary accountability for all anti-social behaviour case management, within a designated caseload.
Delivery of an effective and appropriate service to all service users, fairly and without discrimination.
Experience
Experience in the delivery of a high quality anti-social behaviour service

Experience in participating in multi-agency working.

Experience of preparing witness statements and legal documentation relating to anti-social behaviour issues.

Experience in handling difficult customers in a compassionate and sensitive manner.

Experience of pro-actively promoting and undertaking face to face and group meetings to reach effective and agreeable outcomes.

Experience in the use of anti-social behaviour IT systems.

Experience of giving evidence in court on anti- social behaviour cases.