Civil Enforcement Officer – Moped Rider

Job Category : Revenue & Benefits
Location : London Borough of Newham
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £12.78
CEO with either Full Licence or CBT. Moped provided.
Overall Purpose of Job

Responsible for carrying out parking enforcement in line with the regulations set out in the Traffic Management Act 2004 and associated legislation. Enforcement will be for on and off street parking as well as removal of vehicles from the highway to the vehicle pound.

Job Context

The post holder reports to the Enforcement Team Leader.

1. The post holder has no line management responsibility.
2. The post holder has no budget responsibility.
3. The post holder will be required to work evenings, weekends and public holidays in order to meet service requirements.
4. The post holder will be required to wear a uniform and to ensure that all staff adhere to this dress code.

KNOWLEDGE:
Understanding of Civil Enforcement legislation (Traffic management Act 2004) an advantage but not essential and training will be provided

A Driving licence a benefit but not a necessity

EXPERIENCE:
Experience of working in a customer facing role

Experience of being a strong team player
Ability to operate a handheld computer

Strong interpersonal and communication skills

Ability to write simple reports and complete pocket book notes

Ability to patrol as directed within the local area

Ability to work in a confrontational environment and be resilient and able to handle difficult conversations

This role will be field-based , so a willingness to work outside in all weathers is essential.

The opportunity to carry out duties on an electric bicycle or moped may be presented and therefore, a provisional driving licence would be desirable although not a necessity.