Court of Protection Officer (Grade 6)

Job Category : Sec / Admin

Location :Cunard Building Water Street Pier Head Liverpool L2 2BS, Liverpool City Council

Hours Per Week :35.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £18.10

Job Purpose

To be responsible for a case load managing the finances and property for vulnerable

adults for whom Liverpool City Council is the Court Appointed Deputy of Appointee.

Main Areas of Responsibility:

• To protect the property and financial affairs of vulnerable adults who are

subject to the Court of Protection.

• To act under the delegated Court Appointed Deputy to enforce the Court

Order on behalf of the Court, LCC and the client.

• At all times, the Post Holder must adhere to the Directions of the Court Order

and meet the Local Authority Deputy Standards set by the Office of the Public

Guardian and act in compliance to the Mental Capacity Act (2005).

• Liaise with the Court, Social Workers and other LCC staff, HMRC, DWP and

other government bodies and financial institutions on behalf of and in the best

interest of the client.

• To ensure COP representation at appropriate meetings in relation to an individual

client and their family members.

• Advise and explain to Social Workers and family members the procedures

relating to deceased Clients subject to Court of Protection regarding the funeral

and estate.

• Report to Office of the Public Guardian Visiting Officers on open/active cases.

• To provide guidance and training to appropriate staff.

• To carry out any other tasks reasonably required of the post holder

Qualification and training

Essential

• 5 GCSE’s/NVQ Level 3 in administration or equivalent (A)

Desirable

• ECDL

Experience

Essential

• Knowledge and understanding of the Court of Protection and Local Authority Deputy

Standards 

• Experience of managing finances and property

• Experience of producing work of a high standard and working to tight deadlines 

Desirable

• Experience of consulting with and advising staff, members of the public external

providers

• Experience of working with core IT and financial systems

Skills/Abilities

Essential

• An understanding of the Mental Capacity Act (MCA) and its Code of Practice

• Excellent verbal and written communication and interpersonal skills 

• Well-developed IT skills 

• Good organisational skills and ability to use own initiative and prioritise own

workload

• The ability to deal with distressed and/or aggressive customers in a sensitive

and professional manner 

Desirable

• The ability to work independently and manage a personal caseload

• The ability to communicate and liaise efficiently at all levels within the Council

and with external partners

• The ability to deal with potential conflict but deliver positive outcomes

• The ability to produce quality work within highly pressurised and time

restricted situations

Commitment

Essential

• Practising and promoting equality or opportunity and non- discriminatory practice

• Provide a quality service to meet the needs of all services the applicant supports 

Desirable

• An understanding of and a personal commitment to the Vision and Values of

Liverpool City Council

• Commitment to Best Practice and to participate in the development of the team

Other

Essential

• A commitment to equal opportunities 

Desirable

• A commitment to providing customer focussed services

• Ability to work with minimum supervision, a conscientious attitude, willing to learn new skills, be prepared to question and seek continuous improvement