Employee Services Assistant (Recruitment)

Job Category : Admin & Clerical

Location : 3 Spilman Street, Carmarthenshire County Council

Hours Per Week : 37.00

Start Date: Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £12.84

9-5 Monday – Friday though will be open to accept part time applications.  The role will be hybrid in the office 2 days a week however we may require the worker to be in the office 5 days during the intial training period. Welsh speaking is desirable. 

Main Purpose of Job

To provide effective and timely recruitment and selection support ensuring high

standards of customer service as part of the Employee Services Team.

Key responsibilities

1. 2. 3. 4. 5. 6. 7. 8. 9. Prepare recruitment data for processing in accordance with appropriate

procedures, regulations and standards and ensure safeguarding processes are

followed and flag up areas of concern

Update and maintain a suite of recruitment related standard letters and

guidance ensuring managers and People Management colleagues have access

to the most up to date versions

Support the recruitment process from job advertisement to appointment as

required

Monitor progress of recruitment and liaise with managers regarding interviews,

pre-employment checks and offers of employment and respond to queries from

job applicants, recruiting managers and colleagues and escalate as necessary

Provide support on the application and submission of disclosure/registration

documentation for the Disclosure and Barring Service (DBS) checks

Maintain and update relevant entries on both manual and electronic HR/Payroll

records ensuring the quality and integrity of employee data adheres to Data

Protection and Carmarthenshire County Council standards

To be able to retrieve data to support an accurate and timely response to

enquiries and correspondence, with the ability to refer and brief Employee

Services Officers and the People Management team on more complex issues.

Assist with the review of processes and development of Standard Operating

Procedures.


Essential Criteria

Qualifications, Vocational training and Professional Memberships

NVQ in Business Administration level 2 or above, or equivalent in a relevant subject area or

equivalent experience

Job Related Skills and Competencies

Ability to prioritise conflicting demands

Ability to produce timely and accurate work within often, tight deadlines

Ability to work using own initiative and with a minimum of supervision

Ability to analyse situations and information and provide written or verbal advice.

Knowledge

Excellent ICT skills

Understanding and commitment to the principles of customer care and application in the

workplace

Experience

Successful experience of working in roles/projects where attention to detail is paramount

Experience of researching and interrogation of systems to produce relevant data

Personal qualities

Ability to work in a busy environment and manage conflicting demands and prioritise

Flexible approach

Confident and diplomatic communication skills to deliver, sometimes unwelcome,

information and advice

Ability to respond positively to challenge and suggestions for improvement

Ability to maintain confidentiality and exercise discretion when responding to queries

Desirable Criteria

Knowledge of good practice in recruitment administration

Working knowledge and understanding of HR/Payroll systems together with national and

local terms and conditions of employment across all occupation types

Demonstrable knowledge and understanding of key HR/Payroll core functions

Demonstrable knowledge of HR processes and procedures

Experience of working with an HR/Payroll system

CIPD – Chartered Institute of Personnel & development – Level 3

CIPP – Chartered Institute of Payroll Professionals – Certificate

Planning and project management skills