Family engagement officer

Job Category : Admin / Clerical
Location : London Borough of Hillingdon
Hours Per Week : 14.50
Start Date : Immediate Start
Start Time : 08:30
End Time : 16:15
Salary: £11.50

To engage families at the point of entry to the service and build and maintain positive working relationships with service users, both at the centre and in the community, enabling their access to the locality offer.
To manage the reception area, greeting all visitors warmly and ensuring it remains a welcoming, clean and pleasant environment and ensuring that safety checks and procedures are implemented and advised to visitors to the centre.
To manage enquiries to the children’s centre by telephone, email and face to face contact from parents, professionals, voluntary organisations, statutory agencies and the general public.