Leasehold Services Officer (SO1)

Job Category : Housing.
Client Location : Edmonton Centre, Enfield Council.
Hours Per Week : 35.00.
Start Date : Immediate Start.
Start Time : 09:00.
End Time : 17:00.
Salary: £16.29.

Ensure that statutory obligations under the Commonhold and Leasehold Reform Act 2002 (CLRA) and Section 20 of the Landlord and Tenant Act 1985 and the relevant consultation requirements are fully met.
To be responsible for issuing and successfully managing the processing of all Notices under the CLRA 2002 within the statutory deadlines.
Job Specifics – Skills, Experience

Essential:

1. Experience of dealing with public and giving clear and unambiguous advice on complex issues.
2. Ability to meet deadlines and targets, demonstrating ability to achieve challenging targets despite constraints and obstacles.
3. Ability to understand, summarise and explain complex documents, for example leases.
4. Experience of debt recovery.
5. High level of numeracy to calculate service charges.
6. Demonstrate high level of verbal and written communication skills.
7. Demonstrate high level of customer service skills.
8. Must have a command of spoken English which is sufficient to enable the effective performance of the role.

Desirable:

1. Experience of dealing with legal recovery of service charges
2. Knowledge of Leasehold law as it relates to Right to Buy leaseholders

Knowledge of Section 20 Consultation process.