Penalty Notice Officer

Job Category : Education (qualified)
Location : London Borough of Hillingdon
Hours Per Week : 36.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £16.29

Participation Officers work with vulnerable children and their families and schools. The service delivers support and challenge to schools and parents around attendance and punctuality, at both a strategic and case work management level. They provide challenge to schools on policy and practice including challenging poor practice to ensure legislative requirements are met. They provide advice to or lead within professional networks to identify contributing factors and plan interventions to address poor attendance.

Poor attendance can be an indicator for higher need families with complex and multiple difficulties involved in or at risk of being involved in crime, antisocial behaviour, disengagement with education and risk of homelessness or edge of care. The Penalty Notice Officer must be able to weigh up evidence from a variety of sources, determine levels of risk, and determine the most appropriate level at which to intervene.

The Penalty Notice Officer is responsible for ensuring that the preparation of legal cases is clearly evidenced and that pursuing legal proceedings is an efficient use of the council’s resources.

The role requires partnership working across the local authority, schools, alternative provision providers and other relevant agencies assisting in their duties to fulfil statutory responsibilities to safeguard pupils and ensure regular attendance in school.

The officer will oversee and coordinate the legal and statutory processes for irregular attendance under S444 Education Act 1996, liaising with Legal Services about court cases for non-attendance, to issue penalty notices and co-ordinate truancy patrols.

The role requires strong administrative skills.
EXPERIENCE
Experience of paid work directly with families and children and young people experiencing social stress to achieve satisfactory outcomes

Experience of working with schools, Academies, FE and HE providers, training providers and employers in support of young people’s participation

Experience of working in a timely manner to tight deadlines to achieve SMART objectives

Experience of responding to complex and confrontational situations in a calm and pUnderstanding of the issues for families that impact on school attendance.

Knowledge of evidence-based strategies for improving attendance and punctuality.

Delivering customer focused services which are tailored to the needs of individuals.

Sound judgment with a positive respect for confidentiality and diversity.

Proven ability to proactively develop effective working relationships with colleagues, partners and other stakeholders, understanding their needs and concerns.

Experience of working with Legal Services to ensure successful prosecutions.
rofessional manner