Senior Business Support Assistant (Grade 14)

Job Category :Admin & Clerical

Location : Bridgwater House, Somerset Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time :08:30

End Time : 17:00
Salary: £12.65

Key information

•           37 hours per week. Monday – Thursday 8.30am – 5.00pm and Friday 8.30am – 4.30pm. 

•           This role offers hybrid working. There will be an expectation that the post holder will work from the office, either Bridgwater House or Express Park, Bridgwater, for a minimum of three 

        days per week to work alongside business support and operational colleagues in Children’s Social Care.

•           The position is offered as maternity cover

What will I be doing?

•           Database monitoring and updating

•           Taking telephone calls

•           Monitoring and responding to email requests

•           Arranging transport

•           Sending out letters and reports

•           Arranging and minuting meetings

•           Liaising with professionals from other agencies

What kind of experience or qualifications do I need?

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

•           Are passionate about helping to improve the lives of vulnerable children and young people living in Somerset.

•           have a warm, friendly, non-judgemental manner in order to help the families we support feel comfortable. You will need to be calm and kind in difficult situations and conversations.

•           Have experience working in an office environment

•           Know your way around Microsoft 365 (especially Word, MS Teams and Excel) and are comfortable using databases

•           Can deal with changing and competing deadlines and priorities (not everybody can, and that’s ok – but it’s super important in a role like this one)•           Are educated to GCSE Grade 4 (C ) or above standard in English and Maths