Support Worker – Grade D

Job Category : Social & Healthcare Unqualified

Location : The Vine, Plymouth City Council

Start Date : immediate Start

Salary: £11.81

Manual handling and Dysphasia training essential

Key activities

 Support service users with all aspects of personal care, eating, drinking and PEG feeds. Ensuring a person is treated with dignity, sensitivity and respect at all times. (40%)

 Support and empower service users to develop daily independent living skills, including simple snack/ meal preparation, shopping, managing service user’s personal monies. Enable service users to make informed choices, delivering a range of identified activities. (10%)

 Use a variety of communication methods to aid communication, independence and choice making. (20%)

 Assist with the safe administration of medication and emergency rescue medication, in accordance with the health/ medical needs of service users. (5%)

 Support customers to access social/community activities of their choice, build, and sustain relationships with their peers, family, friends and wider community. (15%)

 Undertake daily report writing, including the completion of service user’s daily diaries, Incident/Illness Report Forms, seizure record charts and assessments. (5%)

 Advocating for individuals who attend the service to ensure their voice is heard. (5%)

 Carry out other duties appropriate to the grade of the post

Essential qualifications/ knowledge

 Literacy skills to keep records and contribute to reviews and meetings.

 Experience of working with people with learning disabilities and complex

needs.

 Knowledge and experience of the need for dignity, respect and sensitivity

when supporting the service user group.

 Undertake personal care tasks in accordance with Manual Handling

Regulations.

 Evidence of a commitment to continuous personal development.

 Experience and understanding of people with a learning disability.

 Knowledge of the need for dignity, respect and sensitivity when working

with people with a learning disability.

 Basic level of literacy and numeracy.

 Basic IT Skills.

Essential to Driver Role only

 Must hold a current, full UK driving license.

 PCC Minibus Driver Certificate or willingness to attend the training course.

 PCC Driver & Passenger Assistant Certificate or willingness to attend the

training course.

Desirable qualifications/ knowledge

NVQ Level 2 in Care/Health and Social care Diploma

 Learning Disability Qualifications (LDQ)

 Knowledge and/or experience of working with people who challenge the

service.

 Knowledge of relevant Plymouth City Council policies and procedures.

 (E.g. Equal Opportunities, Health and Safety, Risk Assessments, Manual

Handling Regulations).

 Knowledge of other relevant legislation covering disclosure, safeguarding

health and safety, discrimination and human rights.  Current, full UK driving license

Essential experience

Physical skills, co-ordination required for operating specific equipment such as hoists, feeding and mobility aids while supporting service user’s personal care and mobility needs.

 Effective communication skills through Total Communication, with the use of signs, symbols, photos, gesture and objects of reference.

 Skills to implement individual and group activities/sessions, with clear aims and objectives.

 Ability to support service users with transport requirements.

 Caring skills required as jobholder is dealing with the basic needs of

demanding service users.

 Supporting the demands of service users, especially when working in the

community, requiring some interpretation of information or situations to respond to service users’ needs.