Job Category: Social Care Qualified
Job location Civic Campus, Euclid Street, Swindon, SN1 2JG,
United Kingdom
Swindon Borough Council
Hours per week: 37
Start date: Immediate start
Salary: £35.30 per hour
Job Purpose
To deliver and improve services for Children, young people and their Families through the provision of high quality social work interventions, and effective partnership working with all those involved with the child.
To lead and direct a team of professional social workers and other staff alternatively qualified together with
support staff to provide services to children, young people and their Families requiring support/ and or
intervention. Services to be delivered in accordance with legislation, Corporate and Directorate policies and
allocated budgetary limits.
To be a champion of Social Work values and delivering interventions that work to keep children safe and,
where possible and achievable, within their own family or extended networks.
To operationally manage and supervise the team to ensure high quality service to individuals, children,
families and/or communities; focussed on good outcomes with timely interventions at the right level; within
statutory guidelines and within given resource and budget availability.
To model good management by taking professional responsibility for the provision of a high
quality and responsive service.
To assist the Team Manager in the determination of priorities, and support the Team Manager to endorse
and promote our focus on quality assurance, value the importance of co-production and seek out the voice
of the child, young person and families in all aspects of service delivery. This will be done through effective
management and supervision of social care staff to ensure those we work with are safeguarded and their
welfare promoted.
Key Accountabilities
� You will lead and manage a team of professional, skilled staff to provide a high quality, high performing
outcomes driven service to ensure effective safeguarding practice is paramount and that children are
supported to reach their full potential
� You will recruit, develop and motivate staff groups capable of fulfilling the changing demands of the
service, through day to day support and providing high quality decision making with regards to children
who are allocated to your staff group and within the service
� You will allocate resources and workload across your team to ensure effective delivery of services within
allocated agreed budgetary limits. You will support the team managers in delivering the teams� staffing
budget and support the delivery of the team and service efficiency agenda and targets, as agreed by the
Team Manager
� You will ensure that team members record all case work, undertake assessments, analysis, decisions,
care planning and actions on the necessary ICS systems � signing off all decisions made and discussing
any issues that require clarification or further scrutiny with the relevant member of staff.
� You will ensure the team understands and adheres to the Quality Assurance Framework, including
ensuring the regular case file audits are undertaken by yourself when required and that continuous
improvement is evidence based and includes learning from national and regional practice
� You will ensure performance measures are adhered to and use this to drive a high performing team
where statutory timescales are met
� You will ensure effective assessment; risk management and child protection and care planning protect
the most vulnerable
� You are responsible for shaping and influencing the practice system to ensure confident analysis and
decision-making is in place
� You will ensure supervision is frequent, reflective, challenging and explorative to enable informed
decision making on cases that occur to safeguard children and vulnerable adults, and is based on the best
evidence from research to inform complex judgments, promoting professional curiosity ad solution
focused approaches to problem solving routinely within informal and formal supervision
� Develop effective and meaningful partnership working that is positive and constructive and respectful of
differing roles and responsibilities and the value they can bring to the safeguarding of children and
vulnerable adults. Support team members both internally and externally with partners as part of sharing
information and developing safety and care plans
� Demonstrate effective use of power and authority by being confident in child care practice and family
law and understand and ensure your staff also do what they need to do to ensure safeguard practice is in
place for children and Young People,
� Ensure your team members recognise and address behaviours or actions that are resistant to change in
Families, prioritising and acting where immediate action is required and taking necessary proportionate
action to safeguard children
� You will ensure that there is an effective supervision structure in the team, that delivers high quality
reflective supervision and bi annual performance appraisals for all, to enable you to effectively manage
poor performance and celebrate and share best practice
� You will support the Team Manager in ensuring effective prioritisation processes are in place and actively
managed to minimise and mitigate risks when demand is high
� You will ensure that processes are in place to ensure effective communication and engagement with the
team (team meetings/forums)
� You will offer robust oversight, guidance, supervision and support to practitioners to enable them to take
actions to prevent family breakdown or escalation of issues / risk, accurately recording the advice and
guidance given.
� Ensure that diversity is respected and takes account of the different needs of children and their carers,
and that the decisions made and service delivery is sensitive to and addresses discriminatory issues of
language, gender, ethnicity, religion, ability, sexuality and social background.
� Promote corporate working across teams, and wider across the organisation, ensuring that every
opportunity is taken to develop a wider understanding of the child or young person�s journey and the
impact that other areas of the Council have on this.
� Encourage and model behaviours that promote inclusion and value diversity of the team as well as the
people that access care and support
� Promote the development and maintenance of high standards within the team in accordance with the
Council�s and the Service�s values and behaviours.
� You will work in accordance with the provisions of the Health & Safety at Work Act (1974) and
subsequent enactments, take responsible care for the health and safety of him/herself and of other
persons who may be affected by his/her acts or omissions at work. Co-operate with the Council so far as
is necessary to enable the Council to perform and comply with its duties under any statutory health and
safety provisions.
� Undertake any other duties and responsibilities as may be required by the Team Manager commensurate
with the grade of the post.
� Swindon Borough Council have teams in various locations across the town. You could be asked to work
from a different team if the business requires you to do so.
Supplementary Accountabilities
� Because of the nature of the work and in accordance with the demands of the service, he/she will be
required from time to time to work outside normal office hours, including evening and weekend working,
for which time off in lieu of payment should be taken at a time agreed with the Team Manager. Overtime
will not be paid.
� This job description is intended as a general guide to the duties attached to the post and is not an
inflexible specification. It may therefore be altered from time to time to reflect the changing needs of the
Department, always in consultation with the post holder.
Knowledge & Experience
Candidates must have substantial knowledge and experience in the following areas of business and will be
required to provide evidence of this:
� Demonstrable evidence of management and Leadership Skills within a management role in a Social Work
setting
� Post qualification experience and evidence of practice in a front-line Social Work setting
� Management and Leadership experience of recruitment, performance, appraisal and direct responsibility
for operational staff
� Detailed knowledge of all primary legislation and policy relevant to the service, and experience of
keeping abreast of relevant legislation / reforms
� Computer literacy, performance management skills and the skills necessary to work with and analyse
information from management systems
� Ability to organise and prioritise work appropriately and to work flexibly under pressure to both selfdetermined and prescribed deadlines.
� Excellent interpersonal skills, including active listening and coaching skills
Qualifications
� Diploma or Degree Level Qualification in relevant area (essential)
� Post Graduate qualification in field of practice (essential)
� Registered Social Work Practitioner, SW England (essential)
� Qualification in, or working towards, Leadership/Management (preferred)
� Coaching certificate, or working towards (preferred)
� Enhanced DBS certificate required
Decision Making
� Responsibility for decision making according to the service�s scheme of delegation, including allocation of
work in accordance with priorities, and decision-making regarding nature and timeliness of service
provision for your service.
� Ensuring that team�s delivery meets statutory obligations and follows teams� procedures, and that this is
managed in accordance with corporate policy, and other procedures.
� Financial decision-making and responsibility for budget monitoring and for the control of income and
expenditure. Managing the team’s devolved budget within financial guidelines, agreed budget limits and
within delegated authority. Controlling and monitoring expenditure, reporting and issues that require
taking remedial action to the Team Manager.
Creativity and Innovation
� To respond to situations and use knowledge and experience to interpret the challenges faced and offer
guidance and tailored support to children and their families in crisis, to safeguard and promote their
welfare.
Job Scope
Number and types of jobs managed
� Social Workers (newly qualified to Senior Practitioner)
� Social Care Workers
� Hosted staff from alternate agencies as required.
Typical tasks supervised/allocated to others
Information gathering; analysis, care planning; assessment;
case; case transfer; case management; data upkeep, decision
making, management of limited resources, budget responsibility
Budget Holder
Asset
Responsibility:
No
No
Contacts and Relationships
(how the role relates to the work of others i.e. officers, groups, committees, general public, members, partner
organisations, internal and external contacts of the council)
� Communicating clearly to a range of audiences and across organisational boundaries and levels.
� Representing the Team with external agencies and providers of services, particularly voluntary agencies.
� Sound written and oral presentation of ideas and information as part of formal reports, strategies and
plans.
� Deputising for the Team Manager when needed
� Written analysis of financial and service specific information.
� Ability to understand, interpret and provide information in order to support the Team Manager to
develop strategies, plans and services
� Experience and ability to chair meetings effectively (including Safeguarding /risk and care of Children
meetings)
Job Features
| Job Category | Social Care – Qualified |
Job Category: Social Care Qualified Job location Civic Campus, Euclid Street, Swindon, SN1 2JG,United KingdomSwindon Borough CouncilHours per week: 37 Start date: Immediate star…
Job Category: Admin & Clerical
Job location: 36 Orchard Street, Lincoln, Lincolnshire, LN1 1XX,
United Kingdom
Lincolnshire County Council
Hours per week: 37
Start date: Immediate start
Salary: £12.68 per hour
Monday – Friday 08:00-18:00 excluding Public Holidays
You must be available to work Monday-Friday over the festive period excluding Bank Holidays (Christmas Day, Boxing Day & New Year’s Day).
The Customer Service Centre is the First Point of Contact for many of Lincolnshire County Councils Services, including Adult Care, Children’s Services, Highways, Registration & Celebratory Services, Library Services. We deliver a diverse range of services, many of which play an important part in people’s lives – whether it is carrying out a Social Care Assessment to enable a resident to stay safely at home, taking a contact to support a Child in Need or simply renewing a library book, it can be hard, but rewarding work.
The Opportunity
We are currently recruiting a Customer Service Associate for our Corporate Hub at Lincolnshire County Council’s Customer Service Centre you will be the first point of for District Council Services (e.g. Council Housing repairs) and other local services including Libraries and Heritage enquiries. You will be required to gather and process information efficiently and accurately.
If you enjoy working in a fast-paced environment, with plenty of variety with the chance to learn new things, then this is the role for you!
About you
To be a successful Customer Service Associate you will have a passion for delivering excellent customer service and excellent communication skills. Good IT skills with a competency in using Microsoft Office and Windows is also essential!
Where will I work?
Our offices are based in Lincoln City Centre at Lancaster House.
What hours will I work?
Monday-Friday 08:00-18:00 excluding Bank Holidays. You must be available to work Monday-Friday over the festive period excluding Bank Holidays (Christmas Day, Boxing Day & New Year’s Day).
What training will I be given?
You will be given a full Induction and relevant training aligned to your role and ongoing development.
Job Features
| Job Category | Admin / Clerical |
Job Category: Admin & ClericalJob location: 36 Orchard Street, Lincoln, Lincolnshire, LN1 1XX,United KingdomLincolnshire County CouncilHours per week: 37 Start date: Immediate startSala…
Job Category: Social Care Qualified
Job location North Hykeham Technology Park, Stephenson Road, North Kesteven, Lincolnshire, LN6 3QU,
United Kingdom
Lincolnshire County Council
Hours per week: 37
Start date: Immediate start
Salary: £22.20 per hour
Seeking full time experienced Social Worker to work in North Kesteven Family Help Team. The base is at North Hykeham (Lincoln) and covers travel over North Kesteven which is a large rural area. The team takes referrals from the front door on a duty rota system- one week in four on duty. The role involves assessment, planning and support for children at CIN, CP and Children In Care. Public and private law proceedings are part of the role.
Hybrid working- required to be onsite at least two days per week and five days within the duty week.
This is a settled, stable and supportive team.
Job Features
| Job Category | Social Care – Qualified |
Job Category: Social Care QualifiedJob location North Hykeham Technology Park, Stephenson Road, North Kesteven, Lincolnshire, LN6 3QU,United KingdomLincolnshire County CouncilHours p…
Job Category: Social Care Qualified
Job location King Square, Bridgwater, Somerset, TA6 3AR,
United Kingdom
Somerset Council
Hours per week: 37
Start date: Immediate start
Salary: £28.48 per hour
What will I be doing?
You will be supporting our Safeguarding Teams as a consistent Duty Social Worker for a period of 3 months, while we continue to recruit permanent workers to existing vacancies.
You will be undertaking duty tasks for children subject to Child In Need and Child Protection Plans, in pre-proceedings and in legal proceedings. You will be supporting our existing teams to cover for staff who are on leave or off work unwell, allowing social workers more time and space to work with the families allocated to them. Your work will be supported and overseen by the Duty Team Manager, and you will work alongside backup duty workers from within the teams.
In our well established Family Safeguarding model, you will be able to work alongside adult-focused practitioners to inform assessments and plans, in the specialist areas of substance misuse, domestic abuse, and mental health.
You will work with parents and the wider family network, with access to Family Group Conferencing, to support them to identify strengths, tackle problems and change interactions and behaviours. With permanent Team Managers, you’ll be supported with regular and reflective group and personal supervision.
What kind of experience or qualifications do I need?
You will be passionate about relationship-based social work, proud of your profession, and able to reflect and think creatively about how you can build relationships to make a difference to children and families. You will need to be a qualified social worker registered with Social Work England and have substantial experience working with children and families in social work.
We are proud to offer an environment that is supportive and rewarding, within a friendly team who are passionate about the work that they do to improve the lives of people in Somerset. We are continuing to develop our use of motivational interviewing to support families with identifying opportunities for change and working to achieve and sustain this alongside them, with the support of our multi-agency partners. Up-to-date technology is provided to help you stay connected to your team and manager through virtual meetings, team check-ins and service sessions. As an authority, we use Magic Notes to support our social workers with their recording.
Anything else I should know?
You will be based in Bridgwater, we are open to flexible working options but would expect you to be in the office for the majority of your working week each week as you will need to be available to complete visits on duty at short notice. You will need to hold a full driving licence and have access to your own vehicle as travel is required.
Job Features
| Job Category | Social Care – Qualified |
Job Category: Social Care QualifiedJob location King Square, Bridgwater, Somerset, TA6 3AR,United KingdomSomerset CouncilHours per week: 37 Start date: Immediate startSalary: £28.48 per hour Wha…
Job Category: Legal
Job location 1 Catford Road, Catford, London, Greater London, SE6 4RU,
United Kingdom
Lewisham Council
Hours per week: 35
Start date: Immediate start
Salary: £17.78 per hour
Property Legal Assistant
MAIN PURPOSE OF THE JOB
To work at the direction and with supervision of the Senior Lawyer, to deal with routine legal and administrative work and assist members of staff with legal work, as assigned.
PERSONAL DUTIES
1. Under supervision and direction of the Senior Lawyer assist in a range of legal duties as required by the Senior Lawyer including interviewing witnesses and preparation of witness statements and other evidential material; assistance with, preparation and defence of proceedings in the Magistrates, Family Proceedings, Youth Justice, County and High Courts; co-ordinating the attendance of witnesses, Counsel and others in Court; representing the Council at hearings of minor or straightforward cases, directions appointments and applications; service of notices or proceedings as required; preparation of documents and liaising with parties in respect of lease extensions, collective enfranchisement and right to buy matters; assistance with straightforward property transactions; assistance with straightforward contract and procurement matters; preparation of bundles and contract documentation.
2. To carry particular responsibility under supervision for more straightforward cases which involves legal work of less complexity.
3. Undertake legal research and assist more senior staff within Legal Services in respect of more complex transactions.
4. Provide all necessary support to staff within Legal Services as required.
5. Operate computerised case management and case progression systems, and input relevant data including time recording as required, adhering to current procedures for the scanning, storage and maintenance of all file records
7. Maintain awareness of relevant legal and procedural developments.
8.
Produce performance monitoring reports, collate and produce financial and other information and carry out such statistical recording and reporting as maybe required.
KNOWLEDGE
Basic knowledge of local authority office procedures or general office administration S
APTITUDE
Ability to learn and understand quickly S
Ability to prepare routine reports/statistics
Ability to work on own initiative
Ability to undertake casework and associated tasks under direction and supervision
Dedication, commitment and a capacity for hard work S
An analytical approach to problem solving with the ability to apply critical thinking to problems
on day to day basis
SKILLS
Ability to use standard Microsoft Packages in order to produce a high standard of work.
Good standard of literacy with ability to produce accurate work S
Ability to communicate clearly and concisely in writing, in person and on the telephone
Ability to manage own time effectively
Experience of working in a legal environment S
Experience of document preparation S
Experience of dealing with a wide range of people
Experience of dealing with confidential issues appropriately
Experience of working methodically under pressure to meet
EXPERIENCE
deadlines S
PERSONAL QUALITIES
Ability to communicate effectively and succinctly in writing S
Ability to follow instructions accurately and effectively
Ability to work as an effective member of a team dealing with a variety
of duties
Willingness to learn new skills and commitment to continuous personal development
Commitment to service excellence
Special Requirements
Ability, on occasions, to work late to deal with urgent deadlines
Generally candidates must meet standard Lewisham requirements for
the post
Professional Qualification(s)
Obtained or studying for ILEX, Law degree, Diploma in Legal Studies or other relevant qualification.
Job Features
| Job Category | Legal Jobs |
Job Category: LegalJob location 1 Catford Road, Catford, London, Greater London, SE6 4RU,United KingdomLewisham CouncilHours per week: 35 Start date: Immediate startSalary: £17.78 p…
Job Category: Social Care Qualified
Job location 31 Chester Street, Wrexham, Wrexham Principal Area, LL13 8BG,United Kingdom
Wrexham County Borough Council
Hours per week: 37
Start date: Immediate start
Salary: £24.00 per hour
The Education Support Service is looking to appoint a highly motivated Education Social Worker.The successful candidate will be highly skilled in this area and have a high level of specialist knowledge and expertise, particularly in relation to school attendance, exclusion and safeguarding.They will be proficient in working with schools and a range of partners and stakeholders, including young people and their parents.
This is an exciting opportunity for a professional who is passionate about the importance of education and committed to ensuring that the needs of all children and young people are successfully supported.An enhanced DBS & Social Council for Wales registration is required for this position.The post is term time only and is unable to facilitate home working.
Job Features
| Job Category | Social Care – Qualified |
Job Category: Social Care Qualified Job location 31 Chester Street, Wrexham, Wrexham Principal Area, LL13 8BG,United Kingdom Wrexham County Borough Council Hours per week: 37 Start date: Immed…
Job Category: Social Care Qualified
Job location County Hall, High Street, Newport, Isle of Wight, PO30 1UD,
United Kingdom
Powys County Council
Hours per week: 37
Start date: Immediate start
Salary: £29.22 per hour
Job Features
| Job Category | Social Care – Qualified |
Job Category: Social Care QualifiedJob location County Hall, High Street, Newport, Isle of Wight, PO30 1UD,United KingdomPowys County CouncilHours per week: 37 Start date: Immediate …
Job Category: Social Care Qualified
Job location Ty Brycheiniog, Brecon Enterprise Park, Brecon, Powys, LD3 8BT,
United Kingdom
Powys County Council
Hours per week: 37
Start date: Immediate start
Salary: £29.22 per hour
Job Features
| Job Category | Social Care – Qualified |
Job Category: Social Care Qualified Job location Ty Brycheiniog, Brecon Enterprise Park, Brecon, Powys, LD3 8BT,United KingdomPowys County CouncilHours per week: 37 Start date:…
Job Category: Social Care Qualified
Job location Ty Brycheiniog, Brecon Enterprise Park, Brecon, Powys, LD3 8BT
United Kingdom
Powys County Council
Hours per week: 37
Start date: Immediate start
Salary: £28.35 per hour
Job Features
| Job Category | Social Care – Qualified |
Job Category: Social Care QualifiedJob location Ty Brycheiniog, Brecon Enterprise Park, Brecon, Powys, LD3 8BTUnited KingdomPowys County CouncilHours per week: 37 Start date: Im…
Job Category: Manual Labour
Job location Furze Brake, Whitepit Lane, Newport, Isle of Wight, PO30 1NJ,
United Kingdom
Southern Housing
Hours per week: 40
Start date: Immediate start
Salary: £12.50 per hour
Job Category: Manual LabourJob location Furze Brake, Whitepit Lane, Newport, Isle of Wight, PO30 1NJ,United KingdomSouthern HousingHours per week: 40 Start date: Immediate startSalar…
Job Category: Trades & Operatives
Job location Pool Road, Newtown, Powys, SY16 3AF,
United Kingdom
Powys County Council
Hours per week: 37
Start date: Immediate start
Salary: £14.63 per hour
DBS:There is no DBS requirement for this position
Summary
About the role:
The main purpose of the role of HGV Technician is to maintain the fleet in line with the undertakings of the authority’s operator’s licence.
Powys’ fleet consists of various types of equipment and vehicles, such as Mowers, all the way to 32 tonne, 4 axle trucks.
The role will mainly focus on HGV, LGV and specialist vehicles, but you will also be asked to look at items of plant equipment within the fleet.
About you:
The successful candidate will:
Be hard working, and motivated.
Willing to be adaptable.
Be outgoing.
Help where requested.
Be able to work as a team member, but also independently.
What you will do:
Within this role, you will carry out:
Preventative Maintenance Inspections, on vehicles and equipment within the fleet.
Servicing of Vehicles and Machinery
Fault Diagnosis
MOT preparation
Parts replacement
Your responsibilities will be:
To support and assist the Fleet Operations Supervisor to deliver a high functioning, customer focused HGV & LCV Inspections and maintenance service in accordance with DVSA regulatory standards, Corporate Fleet Policies and manufacturers’ recommendations.
To provide an ‘out of hours’ service during the winter period and bank holidays to provide assistance to other service areas across the Council as required.
Provide a proactive approach to maintaining the councils fleet of around 150 HGV’s to ensure compliance with the legal requirement in relation to the operation of the Council’s plant and transport fleet, the Council’s Operator’s license and DVSA. You will play a pivotal part in the service income maximization by logging and recording work activities, labour charges, ordering parts and monitoring impress stock on the digital database.
Provide a specialist resource to the Council to promote an understanding and use of HGV & LCV preventative maintenance when carrying out vehicle and inspections, maintenance, servicing and repairs, following Council maintenance schedules to minimise vehicle downtime and disruption to service users and avoid unnecessary vehicle hires.
Using the online Fleet Management system, complete and maintain accurate documentation including Vehicle Safety Inspection and service sheets. To sign each Inspection sheet at the end of the Inspection and record all repairs as required. To report any damage repair or non-predictable maintenance undertaken on a vehicle/plant, to enable appropriate costings to be captured.
.
Do you think you’re the right person for the role? Then, demonstrate you meet the following criteria in your application.
Experience
Essential
Experience in heavy vehicle or heavy plant maintenance.
Experience in vehicle inspection to meet the standards set by DVSA
Knowledge
Essential
Knowledge of Health and Safety
Mechanical knowledge of a broad range of vehicles, machinery, equipment and tools
Knowledge of diagnostic equipment
Qualifications and Training
Essential
Accredited nationally recognised qualification in the repair and maintenance of vehicles or heavy plant to QCF level 3 or Current IRTEC Advanced Technician licence holder or DVSA Nominated tester
Possess a full current valid Category B driving licence
Possess a full current Category C driving licence or the capability to attain a Category C licence within 2 years after probationary period
Commitment to undergo any future training required for the role
Desirable
DVSA nominated Tester
Health and Safety Certificate to a minimum standard of IOSH Working Safely or equivalent
Personal Qualities
Essential
Good interpersonal skills
An ability to work as part of a team
Commitment to provide a quality repair service and excellent customer service
Skills
Essential
Able to work efficiently under pressure and meet deadlines
Good personal organisational skills
Other Requirements
Essential
To work variable working patterns as required by the needs of the service
To carry out tasks during out of hours as per the stand-by and call out rota
Possess a full driving licence and have the ability to travel around the County
Job Features
| Job Category | Trade & Operatives |
Job Category: Trades & OperativesJob location Pool Road, Newtown, Powys, SY16 3AF,United Kingdom Powys County CouncilHours per week: 37 Start date: Immediate startSalary: £…
Job Category: Admin & Clerical
Job location Loughborough Road, West Bridgford, Nottingham, Nottinghamshire, NG2 7QP,
United Kingdom,
Nottinghamshire County Council
Hours per week: 23
Start date: Immediate start
Salary: £13.42 per hour
Job Features
| Job Category | Admin / Clerical |
Job Category: Admin & ClericalJob location Loughborough Road, West Bridgford, Nottingham, Nottinghamshire, NG2 7QP, United Kingdom, Nottinghamshire County CouncilHour…
Job Category: Housing
Job location Ashfield District Council, Urban Road, Kirkby, Nottingham, Nottinghamshire, NG178DA,
United Kingdom
Ashfield District Council
Hours per week: 37
Start date: Immediate start
Salary: £13.68 per hour
Main Purpose of Job:
To support the work of the Tenancy/Estates Team by undertaking a range of tasks which contribute to an effective service provision within Housing Management.
Responsible to: Tenancy Services Team Leader
Key relationships/Functional links with:
Tenants and residents of the Council
Staff within the housing section including Housing Options, Lettings, Housing Management, Income and Repairs
Other departments within the Council and other public and private bodies
Main Responsibilities / Accountabilities:
The jobholder will be expected to complete the responsibilities / accountabilities effectively in order to deliver the key objectives of the organisation
Undertake specialist activities in accordance with pre-determined procedures, instructions and standards to support the effective provision of housing management.
Maintain an effective appointment system for Officers in response to complaints, enquiries and requests for service and plan/co-ordinate a programme of housing surgeries, estate inspections, new tenant visits and introductory tenancy reviews.
To administer and receive requests for mutual exchanges, successions, assignment of tenancies and permissions to enable Housing Officers to determine approval/refusal.
To initiate outgoing calls and enquiry responses and encourage customer feedback in order to improve customer services.
As required, undertake reception duties, deal with telephone and personal enquiries and provide housing advice to ensure effective delivery of the tenancy/estate management service.
To support the Housing Officers in relevant visits such as inspections, safe and well checks and other tenancy visits as and when required.
To administer and process TV licences, requests for keys/fobs, screening requests and any other requests/referrals relevant to the Section.
Assist with the review and refurbishment of Sheltered Schemes.
To provide support/cover for the Lifeline Service during periods of absence and assist other sections within the Council, as and when required.
To collect, collate and prepare statistical information as required and assist with the updating and compilation of management and performance information.
General administrative tasks such as photocopying, printing, word processing and minute taking.
Deal with correspondence in respect of tenancies and send standard and non-standard letters as and when required.
Operate and maintain an effective and efficient electronic filing and housing management system including inputting, scanning and retrieving information.
Contribute to both individual and team performance targets, make suggestions for service improvements, ensure the delivery of excellent housing services, which deliver value for money.
Required skills/experience:
Understanding of social housing related issues and effects on customers
Call handling experience
Working within an office environment
Working with the public within a customer service environment
Excellent communication and interpersonal skills
Ability to use own initiative to organise and prioritise workload, organisational skills with a systematic and methodical approach to work and attention to detail/accuracy
Extensive IT skills in all Microsoft Office Applications (Word, Excel, Access etc. or equivalent; keyboard skills and ability to create spreadsheets and computer files to facilitate the recording and manipulation of sensitive information and documentation
Ability to work in a team and work on own initiative with minimal supervision.
General information:
The post holder will be required to comply with organisation’s policies and procedures.
The post holder will be required to work at Urban Road, Kirkby in Ashfield and any other locations across the Council district.
The organisation has a no smoking policy. Staff are not permitted to smoke on any of the organisation’s premises nor in any vehicle used on organisation business.
This Job Description covers the main duties and responsibilities of the job and will be subject review and amendment, in consultation with the post holder, to meet the changing needs of the organisation.
Other activities commensurate with this Job Description may from time to time be undertaken by the post holder.
Job Features
| Job Category | Housing |
Job Category: HousingJob location Ashfield District Council, Urban Road, Kirkby, Nottingham, Nottinghamshire, NG178DA,United KingdomAshfield District CouncilHours per week: 37 Start …
Job Category: Social Care Non-Qualified
Job location Trinity Road, Bootle, Merseyside, L20 3NJ,
United Kingdom
Isle of Wight Council
Hours per week: 37
Start date: Immediate start
Salary: £19.00 per hour
JOB PURPOSE
To contribute to the operational delivery of an effective Children’s Social Care Service as part of a team responsible for safeguarding and promoting the welfare of children and young people who will be leaving or have left care provision, continuously improving outcomes.
To be responsible for support, guidance and work with young people in accordance with national and departmental procedures and guidance.
MAIN DUTIES
Provide advice and practical support to care experienced young people.
Participate in the assessment, preparation, monitoring and review of Pathway Plans, ensuring a person-centred focus and empowering young people and their families where appropriate
Co-ordinate the provision of support and take reasonable steps so that care experienced young people make use of services
Maintain information about care experienced young people’s progress and well-being through a range of methods including direct contact.
Assist young people to maintain positive health and well-being as well as provide targeted advice and support to access specialist health services.
Support young people to develop their confidence by being aspirational for young people and supporting them to achieve their full potential.
Identify and assess levels of risk and need and take responsibility for reporting risk through the line management structure.
Identify and report safeguarding issues in line with legislation and local procedures.
Work as part of a wider corporate parenting team that includes a variety of different agencies, all of whom have the needs of the young person as their priority.
Work in partnership within the Council and across agency boundaries including statutory, voluntary and local community and faith groups.
Attend and represent the department at a range of meetings in line with the individual needs of the young person.
Maintain accurate, timely and up to date records on ICS and any other electronic tools or data bases as required.
Ensure that expenditure on cases is properly authorised and recorded.
Contribute to the development of the service through team meetings, Departmental and Council events.
Prepare for and attend Performance and Development Reviews, supervision sessions and staff meetings and make use of all available learning and development opportunities.
To undertake any other duties as directed from time-to-time to meet the exigencies of the service.
Job Features
| Job Category | Social Care – Unqualified |
Job Category: Social Care Non-QualifiedJob location Trinity Road, Bootle, Merseyside, L20 3NJ,United Kingdom Isle of Wight CouncilHours per week: 37 Start date: Immediate startSalary: £19….
Job Category: Social Care Qualified
Job location Brympton Way, Yeovil, Somerset, BA202HT
United Kingdom
Somerset Council
Hours per week: 37
Start date: Immediate start
Salary: £30.56 per hour
Occupational Therapist
Adults and Health
This role will be based in the community, it is expected that assessment are completed in the persons home 3days a week and 2 days in office writing up assessment and progressing cases
Work Experience Knowledge & Skills
Essential
Relevant multi-disciplinary Social Care experience within multi-disciplinary team � relevant to the needs of the post.
Evidence of partnership working with other agencies including Social Care Services, Health Services, Voluntary Agencies and/or Education
Knowledge and understanding of Social Care practice as defined by HCPC Guidelines, appropriate legislation and issues relevant to client group.
IT skills to enable effective input, manipulation and retrieval of data and information.
Ability to speak fluent English as stated in Part 7 of the Immigration Act (2016)
Desirable
A variety of experiences working with relevant client group.
Supervisory experience
Previous experience of working with health professionals
Qualifications
Essential
Degree in Occupational Therapy or equivalent
Registration with Health Care Professions Council
Willingness to study for higher level of qualifications
Desirable
Previous experience of working with health professionals
Personal Attributes
Essential
Demonstrates empathy, sensitivity, self-awareness and acceptance of others.
Able to prioritise workload, work with competing deadlines and organise time effectively.
Self-reliant and resilient � able to respond positively to difficult situations
Willingness to embrace organisational change
Access to / use of a vehicle is an essential requirement
Desirable
Creative thinker
Main responsibilities & Duties
To provide a comprehensive Occupational Therapy service to users and carers and to undertake assessments through the O.T. process – assessment, planning, intervention and review, to meet the needs of the individual and promote independence in accordance with current relevant legislation in all activities of daily living. To enable them to identify their priorities and goals in order to make realistic plans for their future.
Common Elements:
A. Make ongoing assessments of allocated cases to reflect individual circumstances including assessment of risk, support and need to ensure that service users are protected from significant harm.
Responsible for a caseload of varying complexity, commensurate with ability and experience, receiving and responding to referrals from various sources.
Occupational therapy assessment to ensure appropriate protection to service users and carers, to identify the need for risk assessment as appropriate.
Statutory reviews and comply with appropriate legislation, policy and procedures.
Assess occupational therapy needs of individuals within their own homes and in activities of daily living, in consultation with other professionals.
B. Prepare and present reports as necessary to facilitate proper decisions being made in respect of service users.
Provide information, written assessments, reports and statements to support other service professionals, managers and agencies in making decisions related to care.
Maintain client records to a high standard in accordance with relevant legislation, policy and procedures.
Job Features
| Job Category | Social Care – Qualified |
Job Category: Social Care QualifiedJob location Brympton Way, Yeovil, Somerset, BA202HTUnited Kingdom Somerset CouncilHours per week: 37 Start date: Immediate startSalary: £30.56 pe…
Job Category: Housing
Job location Ashfield District Council, Urban Road, Kirkby, Nottingham, Nottinghamshire,
United Kingdom
Ashfield District Council
Hours per week: 37
Start date: Immediate start
Salary: £16.62 per hour
Main Purpose of Job:
The jobholder will be responsible for delivering a high quality Tenancy Support Service for tenants of the Council who are vulnerable and who have difficulties in sustaining their tenancy.
Responsible to: Tenancy Services Team Leader
Key relationships/Functional links with:
New and existing tenants of the council
Staff within the housing section including Housing Options, Lettings, Housing Management, Income and Repairs
Other departments within the Council
Partner agencies such as social care, health services, Notts Fire & Rescue Service, police, and other public and private bodies
Main Responsibilities / Accountabilities:
The jobholder will be expected to complete the responsibilities / accountabilities effectively in order to deliver the key objectives of the organisation:
Provide a comprehensive support and advice service to new or existing tenants assessed as being in need of such support, with a view to ensuring compliance with the tenancy conditions, working towards sustainable tenancies, preventing homelessness and the learning of appropriate life skills to promote independent living.
Identify any support needs and any gaps in service provision by carrying out initial assessments of a tenant’s needs and agree support plans which are person centred and focus on achieving positive outcomes.
Establish constructive relationships of trust with tenants, encouraging and supporting them to pursue realistic options and to make changes of lifestyle which may be necessary to achieve positive outcomes. This will involve developing and maintaining a high level of personal contact with tenants.
Remind tenants of their rights and responsibilities as a tenant, ensuring that advice and guidance is provided in maintaining their home to a reasonable standard. This includes reporting and progressing repairs on behalf of the tenant where needed, assisting Housing Management Advisors in dealing with any breaches of tenancy, collation of information where legal action is required and working with other sections within Housing.
Assist tenants to complete forms and obtain access to grants, acting as an advocate for tenants with statutory, voluntary and commercial agencies.
To identify the need for and to access other specialised support when appropriate, liaising with other agencies to facilitate access to support for individuals.
Ensure tenants maximise their income and deal with benefits and budgeting problems by providing basic budgeting advice and making referrals to the Money Management Advisor as necessary.
Responsible for the monitoring and management of own case load in line with performance targets and prioritising workload.
Undertake reception duties, dealing with telephone and personal enquiries and provide housing advice, deal with all aspects of office administration to ensure an effective delivery of the housing service.
Keep full and detailed records of all actions and contact with tenants and write non-standard letters, briefing notes and reports as and when required.
Provide advice and support to colleagues whilst promoting the service within the Council on all aspects of the service provided by the Tenancy Sustainment Officer.
Develop positive working relationships, protocols and best practice with partner organisations and attend multi-agency meetings.
Attend Tenant and Resident Meetings and other external/internal meetings as required.
Knowledge/experience required:
Experience working in social housing or relevant field
Experience of working directly with vulnerable client groups in the community
Knowledge of legal processes associated with Social Landlord and Tenant relationship
Excellent communication skills
Interpersonal skills to deal sensitively, calmly and professionally with tenants experiencing difficulties
Proficient in Microsoft Office including Word, Excel and Outlook
Ability to work in a team
Ability to organise own workload and work with minimal supervision
General information:
The post holder will be expected to work from the Council’s Urban Road offices and visit tenants in their homes.
A DBS check will be required for this role.
The post holder will be required to comply with organisation’s policies and procedures.
The organisation has a no smoking policy. Staff are not permitted to smoke on any of the organisation’s premises nor in any vehicle used on organisation business.
The working week will be 37 hours and will be worked between 8.00am and 6.00pm, Monday to Friday in accordance with the department and rota/cover requirements.
Job Features
| Job Category | Housing |
Job Category: HousingJob location Ashfield District Council, Urban Road, Kirkby, Nottingham, Nottinghamshire,United Kingdom Ashfield District CouncilHours per week: 37 Start da…
Job Category: Social Care Qualified
Job location County Hall, Usk, Monmouthshire, NP151GA,
United Kingdom
Monmouthshire County Council
Hours per week: 37
Start date: Immediate start
Salary: £22.78 per hour
We are looking for a process mapping specialist to facilitate process mapping workshops as part of the implementation plan of our new case recording system.
To carry out the analysis, mapping, and redesign of business processes across services, ensuring workflows are documented, optimised, and aligned with digital transformation objectives. This role will be supporting the implementation of the new case recording system across Social Care.
Key Responsibilities
Process Mapping & Analysis
Develop accurate �as-is� and �to-be� process maps using tools such as Visio or Lucidchart.
Identify inefficiencies and work with teams to propose redesigns to improve operational effectiveness.
System Integration
Align mapped processes with new systems and reporting frameworks.
Support configuration, validation, and testing during implementation phases.
Stakeholder Engagement
Facilitate workshops with practitioners, managers, and regional partners.
Secure buy-in for process changes and ensure smooth adoption.
Documentation & Governance
Produce clear visual and written documentation for workflows.
Ensure compliance with GDPR and organisational governance standards.
Change Management
Communicate process changes effectively and support training plans.
Maintain own action plans and follow through with actions that contribute to project reporting.
Essential Skills & Experience
Proven experience in business process mapping and improvement.
Strong knowledge of digital delivery standards (e.g., GDS) and Agile methodologies.
Proficiency in process mapping tools (Visio, Lucidchart, or similar).
Excellent analytical and problem-solving skills.
Skilled in facilitation and stakeholder engagement.
Understanding of data protection and compliance frameworks.
Desirable Skills
Experience in social care or public sector transformation projects.
Familiarity with system configuration and UAT processes.
Knowledge of continuous improvement methodologies (Lean, Six Sigma).
Job Features
| Job Category | Social Care – Qualified |
Job Category: Social Care QualifiedJob location County Hall, Usk, Monmouthshire, NP151GA,United KingdomMonmouthshire County CouncilHours per week: 37 Start date: Immediate startSalar…
Job Category: Admin & Clerical
Job location Holton Road, Barry, Vale of Glamorgan, CF634RU,
United Kingdom
Vale of Glamorgan Council
Hours per week: 37
Start date: Immediate start
Salary: £12.65 per hour
The paid driver role we have on offer involves picking up members of the Greenlinks service from their home addresses and transporting them to various locations and back again. In general this is usually for shopping, medical appointments, visiting family at care homes or attending clubs etc
To be able to drive any of the Greenlinks vehicles (we have a mixture of cars to 12 seater minibuses), drivers will need to be over 21 years of age, have held a driving licence for 2 years and have a D1 entitlement on their driving licence to enable them to drive a 12 seater minibus.
We converse with the driver the day before working and provide a schedule of their pick-ups/drop-offs.
Driver to be available every Tuesday and Wednesday between the hours of 08:30 and 16:30
Job Features
| Job Category | Admin / Clerical |
Job Category: Admin & ClericalJob location Holton Road, Barry, Vale of Glamorgan, CF634RU,United Kingdom Vale of Glamorgan CouncilHours per week: 37 Start date: Immediate startSal…
Job Category: Admin & Clerical
Job location County Hall, High Street, Newport, Isle of Wight, PO30 1UD,
United Kingdom
Isle of Wight Council
Hours per week: 37
Start date: Immediate start
Salary: £13.42 per hour
Job Purpose
To provide efficient and effective administrative support to the Integrated Localities Social Care Team.
Job Context
• Interrogation and updating of Databases and wider Council systems.
• Data and statistical collection and presentation of information.
• Caseload management, Data cleansing (i.e. case closures etc.).
• Facilitation and processing of information into the team (telephone calls, letters, emails etc.).
• Administrative support to team members.
• Booking appointments and managing diaries for review team.
• Minute taking, meeting arrangement, room booking.
• Maintaining dashboard, rotas and spreadsheets for team
• Direct contact with care providers, service users and other associated professionals
Job Features
| Job Category | Admin / Clerical |
Job Category: Admin & ClericalJob location County Hall, High Street, Newport, Isle of Wight, PO30 1UD,United Kingdom Isle of Wight CouncilHours per week: 37 Start date: Immediate …
Job Category: Social Care Non-Qualified
Job location 7 Rowston Close, Gainsborough, Lincolnshire, DN212SF,
United Kingdom
Lincolnshire County Council
Hours per week: 21
Start date: Immediate start
Salary: £13.69 per hour
Shift to start on the 24th December 1330 to 2200 2200 to 0700 0700 to 1030 This will include staff sleeping in and finishing on the 25th at 1030 am
We provide support for young people who are 16 and over, they are self sufficient but may need support in shopping and cooking, and spending time with staff. Staff conduct 3 x welfare checks per shift either in person or by phone, staff on duty will record when they have seen a yp what the yp have done today and what support was offered.
We do not get into conflict with the yps, there is a lone worker device, a full induction will be given to the staff , they are there as support if needed.
Job Features
| Job Category | Social Care – Unqualified |
Job Category: Social Care Non-QualifiedJob location 7 Rowston Close, Gainsborough, Lincolnshire, DN212SF,United Kingdom Lincolnshire County CouncilHours per week: 21 Start date:…












