Job Board

Job Category: Social Care – Unqualified
Location: County Hall, Cardiff Council
Hours Per Week: 37.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:00
Salary: £12.47

About the Service:
• Do you want to work in a meaningful role supporting children to meet their individual needs and overcome challenges helping them to live full and happy lives?
• This is an exciting opportunity to join Ty Storrie our Residential Home, which provides short break accommodation for young people with additional learning needs.
• In addition to making a positive impact on the lives of our children, there are generous enhancements paid for evenings, weekend working, Bank Holidays and sleeping in duties, additional to your salary.
• You will receive an additional salary enhancement of 30% after 8pm weekdays, 50% weekends and £38 per sleep in.

About the Job:
• It takes a special type of person to dedicate their career to supporting others. Your patience, empathy and caring nature would make you the ideal person to support individuals who use our short break home at Ty Storrie. If you feel you are this type of person, then you are who we are looking for.
• We are looking for individuals to help ensure children and young people receive a high level and quality of individual support throughout their time in our home.
• You will be working within a team supporting children and young people to achieve positive outcomes, build appropriate relationships and have fun, being there at every step of their development. You need to be willing to learn and share experiences, skills and knowledge whilst also putting children and young people at the centre of your role.

What we are looking for from you:
• As a Residential Childcare Officer, you will play an essential part in providing direct care and effective support to young people in our short break home to enable them to achieve positive outcomes in line with their childcare personal plan.
• Every day is different, and you will face new challenges, we need staff members with a can-do attitude, that are willing to go above and beyond for the young people in their care.
• We need our team to help recognise and promote young people’s individuality, uniqueness and diverse needs whilst providing a nurturing and positive environment.

Job Category: Social Care – Qualified
Location: Shropshire Council
Hours Per Week: 7.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:00
Salary: £19.98

SSW/ Lead Practitioner post holder is directly accountable to the Senior Lead Practitioner and will: 
• Manage day to day practice lead for the hospital avoidance and discharge agenda.
• Drive the operational implementation of national and local strategic objective of hospital avoidance, discharge and reablement.
• Responsibility for the maintenance of hospital avoidance and discharge systems which demonstrate adherence to legislative, national and corporate requirements, performance and finance.
• Accountable for maintaining an effective operating model in delivering hospital avoidance and discharge service to vulnerable adults.
• Drive the work of hospital avoidance and discharge through multi agency partnerships and liaising with Senior Managers as required.
• Implement and review information systems for the planning, commissioning and monitoring the activities of hospital avoidance and discharge service for vulnerable adults.

Summary of role:
• To have knowledge and understanding of relevant legislative and regulatory framework and Government initiatives relating to your service area, including safeguarding, and the needs of vulnerable adults.
• To have knowledge of the principles and responsibility of information sharing and data protection in line with legislation.
• To be responsible for the day to day management of a service area, including practice, standards, quality and performance.
• To undertake specific duties and responsibilities determined by the line manager and senior managers to enable the team to achieve its goals and objectives.
• To work with the line manager to ensure day to day functioning of the team in operational matters.
• Proactively promote partnership working and integration within and outside of the council.
• To have staff supervisory responsibility.
• To have designated budgetary/budget monitoring responsibility.

Job Category: Social Care – Qualified
Location: Mount McKinley Building, Shropshire Council
Hours Per Week: 37.00
Start Date: Immediate Start
Start Time: 08:45
End Time: 17:00
Salary: £26.48

Duty and assessment social worker – complete social work assessments, S47 enquiries, S7 and S37 reports.  Also required to attend Initial Conferences and CIN meetings

Job Category: Social & Healthcare Qualified
Location: County Hall – Main, Wiltshire Council
Hours Per Week: 37.00
Start Date: Immediate Start
Start Time: 08:45
End Time: 17:15
PAY RATE is £35 – £40.99 per hour depending on experience

Support and Safeguarding West team.
We have recently won the National Award for the Safeguarding of Children at the National Children and Young People’s Awards 2020 and we are looking for bright, innovative people to join us!

Why Wiltshire? 
• We are a good authority with a good reputation.
• We have a progressive digital culture which enables us to spend more time with our families and give us flexibility.
• A ‘One Journey’ model which means you stay with the child from the front door right the way through to permanence if required.
Our social workers are passionate about this model and the continuity it provides children, young people and their families and carers. 
• We have a visible and accessible management team who pride themselves on offering quality monthly supervision through reflective, open and strengths-based support.
• We have generous training opportunities in response to the national and local picture including:
– NAAS Social Work accreditation
– Through our teaching partnership with Bournemouth University, we offer you teaching opportunities, masterclasses and more
– We have close links with Social Work England who provide support to our workforce
• We offer creative opportunities for development including practice development lead roles and opportunities to train and develop practitioners and become involved in development projects
• We offer secondment opportunity for development and experience.
• We have a clear development pathway which is in line with the Professional Capabilities Framework 
• We are part of an innovative project operating a Contextual Safeguarding model in partnership with the University of Bedfordshire.
• Our approach has been praised in a recent Government sexual abuse strategy report.

Our offer to you: 
• We offer light, spacious and modern working environments allowing flexibility to work at any of our hubs where you will have access to free, priority parking. 
• We offer a hybrid working model, so you will also have more opportunities to work remotely from home or across the county. 
• We have a range of roles including full time, part time and compressed 9- day fortnight hours.
• Access to wide wellbeing support service available for practitioners which includes a brand-new support service to reduce the likelihood of secondary trauma in our staff.
• Multi-disciplinary team support including key workers who will co-work some cases with you as well as access to administrative services to free you up to focus on spending time with families. 
• Excellent local government pension scheme.
• The opportunity to work for a forward-thinking council with a strong focus on staff engagement.

Job Category: Building Services & Maintenance
Location: Civic House, North Yorkshire County Council
Hours Per Week: 37.00
Start Date: Immediate Start
Start Time: 08:30
End Time: 17:30
Salary: £21.50  

Main Purpose: 
To undertake repair and maintenance to the Council’s void property housing stock and assist the Councils In House Maintenance Team in providing repairs to its tenanted housing stock and corporate properties on an ad hoc basis. 

Main Accountabilities:
⦁ Carry out maintenance and repair work within the Councils Void Properties as per works order specification
⦁ Carry out reasonable allied duties as and when required
⦁ Comply with requirements relating to vehicle use & maintenance
⦁ Make full use of the Council’s multi-skilled agreement

Maintenance and repair works:
⦁ To carry out work described within our void property works programme as per our clients survey requirements.
⦁ Carry out the required work within the timescales and budget constraints provided, taking into account safe working practices and complying with Harrogate Borough Council’s agreed standards / service specifications.
⦁ Liaises and assists all Property Services staff to ensure the efficient and effective co-ordination of all maintenance works.

Reasonable allied duties:
⦁ Recording and monitoring of supplied equipment as necessary
⦁ All provisions in regard to Health & safety
⦁ All duties associated with the Supervision and management of labour
⦁ Be part of the “out of hours” emergency call out rota.

Vehicle use and maintenance:
⦁ Carry out routine safety checks as required
⦁ Ensure vehicle is well maintained from both a mechanical perspective as well as a presentational one.
⦁ Drive the vehicle; maximise fuel economy, minimise wear and tear and provide safe regard to other road users.

Multi skill agreement:
It is recognised that multi-skilled operatives provide more flexibility in delivery of a reactive service and therefore Harrogate Borough Council encourages tradesmen with a core skill to train and become competent in other skill areas to ensure we make full use of this agreement.

Job Category: Interims
Location: Hackney Service Centre, Hackney Council
Hours Per Week: 36.00
Start Date: Immediate Start
Start Time: 09:00
End Time: 17:00
Salary: £292.35  per day 

This post exists to provide organisational leadership and to influence practice in the Corporate Property Services area of the Council and will mainly provide construction related procurement support and managing of major works, minor works. repairs and maintenance procurements in this area.

The role will report to Category Lead – construction and environment but will also have dotted reporting line to the Head of DLO – Building Maintenance and will focus mainly on the procurement of repairs and maintenance contracts, providing holistic support to the DLO – Building Maintenance In respect of their procurements and commissioning, supplier relations, contract management, and through to contributing to quality assurance and service planning.  

The post holder will contribute to commercial strategies, governance systems and procurement best practice through both strategic and operational activities, and will promote the benefits of procurement, demonstrating to managers and heads of service how effective procurement can improve service provision and add value to the Council tenants and leaseholders.

A significant part of this role will be to work with Category Lead – construction and environment to lead or contribute to the DLO – Building Maintenance development in the following areas:

a) enhance construction procurement support to the DLO – Building Maintenance
b) provision of procurement support in the development of the DLO – Building Maintenance and oversee strategy and its implementation including procurement of essential contracts identified as part of the delivery of the strategy 
c) oversee contracts negotiations and the contract management for major works and services procured by the DLO – Building Maintenance

DLO BUILDING MAINTENANCE

Job Category : Legal
Location : Hackney Service Centre, Hackney Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £26.48

A housing lawyer is required to work for a busy Local Authority Legal Services Department (London) in Housing Disrepair.
PURPOSE OF THE JOB:

⦁ To manage a caseload of routine and non-routine legal matters with minimum supervision.

⦁ To provide clear, consistent and accurate legal advice to clients in the Council’s services.

EDUCATION, KNOWLEDGE AND EXPERIENCE:

⦁ Qualified solicitor or barrister (Supreme Court of England and Wales/English Bar) or Fellow of the Institute of Legal Executives
⦁ Experience of undertaking a caseload of both routine and non-routine legal matters
⦁ Experience of providing clear, consistent and accurate legal advice to clients on the interpretation of the law
⦁ Experience of using a case management system.
⦁ Experience of undertaking a caseload of complex legal matters
⦁ Experience in one or more of the following areas of law relevant to the team in which the post holder will be working:

⦁ Adult social services
⦁ Children’s Services
⦁ Employment
⦁ Environmental law
⦁ General litigation
⦁ Housing
⦁ Licensing
⦁ Local government
⦁ Planning
⦁ Policy
⦁ Procurement and contracts
⦁ Property
⦁ Prosecutions
⦁ Regeneration
⦁ Trading Standards and consumer protection

⦁ Experience of advocacy
⦁ Experience of researching and presenting complex legal arguments
⦁ Experience of achieving chargeable hours targets.
⦁ Experience of providing legal services to clients to agreed standards and of implementing client care policies and initiatives.
⦁ Understanding of the workings of local government and the issues affecting a multi-cultural inner city area.
⦁ IT literate

SKILLS

⦁ Ability to provide high quality legal services to clients across the Council.
⦁ Ability to manage a demanding caseload of legal matters
⦁ Ability to achieve chargeable hours targets
⦁ Ability to represent the Council in courts and tribunals
⦁ Client care skills
⦁ Ability to comply with practice management and other professional standards
⦁ Ability to use a case management system effectively and record at least 1200 chargeable hours per annum
⦁ Highly developed communication skills both oral and written
⦁ Influencing and negotiation skills
⦁ Presentation skills
⦁ Ability to work as part of a team
⦁ Ability to embrace and implement the Council’s Equalities Policy

Job Category : Social Care – Qualified
Location : Nutgrove Villa, 2nd Floor, Knowsley Borough Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £12.00

Our Child Protection Service has 5 teams and we are recruiting a number of family support workers for social work support within these teams to complete direct work with children and families.

The role will include parenting sessions, wishes and feelings of children, home visits and school visits. DBS is required for this role.

We would anticipate that the main visits would be Monday to Friday 9-5 however, we expect some flexibility to work on weekends and from 8am to 10pm when required for families. However, the hours are 36 hours per week

Job Category : Social Care – Qualified
Location : Lynton House, Redbridge Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £22.60

Senior Social Worker required to undertake lead professional role in representing Adult Services at the Multi-Agency Risk Assessment Conferences (MARAC) and the Multi-Agency Public Protection Arrangements (MAPPA) and providing Senior cover to First Contact Team 3 days weekly.
Experience
⦁ Experience of supervising students and/or staff in a statutory front-line social care or health setting.
⦁ Proven supervision skills, utilising a Reflective Model of practice.
⦁ Evidence of developing and maintaining good working practices with a wide range of customers and other stakeholders.
⦁ Experience of representing the service at multi-agency forums, making informed, sound decisions.
⦁ Experience of working effectively in a high pressure environment.
⦁ Experience of working with Adult service users and Carers.
⦁ Experience of managing complex cases and risk assessments.
⦁ Experience of safeguarding work including chairing of meetings.
⦁ Experience of work in relation to Mental Capacity and best interest decision making.
⦁ Experience of working in a multi-disciplinary inter-agency framework
⦁ Experience of meeting performance targets and delivering service outcomes.

Skills:
⦁ Proven verbal and written communication skills, including the preparation and presentation of detailed reports and correspondence.
⦁ Effective listening skills.
⦁ Ability to deal with conflict and complaints.
⦁ Ability to maintain confidentiality.
⦁ Able to be resilient, handle information with adult safeguarding concerns that can be emotionally challenging for themselves and others.
⦁ Good organisational and supervisory skills.
⦁ Ability to manage, assist in managing and monitoring budgets/financial resources.
⦁ Manages time and prioritises work in an effective and productive way.
⦁ Manages own stress, remaining objective and stable in stressful situations.
⦁ Ability and skills to work alone and in a team.
⦁ Information Technology/computer skills including managing information systems, both paper based and electronic.

Knowledge:
⦁ Detailed understanding of the Care Act and other appropriate legislation.
⦁ Excellent knowledge and understanding of the Mental Capacity Act 2005 and Deprivation of Liberty safeguards legislation.
⦁ Clear understanding of Young Carers rights and practitioner responsibilities in relation to The Care Act 2014.
⦁ Clear understanding of the importance of information and advice and alternative ways to support identified outcomes – e.g. assisted technologies, health interventions.
Excellent knowledge of Adult Safeguarding, managing complex issues and

Minimum education/ qualifications
⦁ Professional Social Work, qualification as recognised by the HCPC
⦁ Current HCPC registration
⦁ Recent post qualification study
⦁ Evidence of CPD
⦁ Best Interest Assessor award – or willingness to train to gain the qualification
⦁ Approved Mental Health Professional award – (specialist teams)
3 years post qualifying experience in health and/or social care setting

Job Category : Social Care – Unqualified
Location : Claverings Industrial Estate, Enfield Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:30
End Time : 20:00
Salary: £14.81

We require a full time (35hrs weekly) Senior Enablement Worker to cover a current vacancy. This role plays a vital role in ensuring each Adult we support has a safe assessment of support and care needs completed at the point of hospital discharge.
The role supports the timely discharge for clients and contributes to safe care being delivered. The role supports our requirements under our CQC standards in delivering a safe service. Applicants must have experience of putting together a care plan along with risk assessing and setting up medication Mar sheets within each client’s home, so that our carers know how to support the clients safely. candidates MUST have access to a car and willing to drive around Enfield to do home based assessments, working on a rolling rota to include working one weekend in 4.
THIS IS NOT A SOCIAL WORKER ROLE. we pay mileage to each worker in addition to the hourly salary. The worker will have on average 3 home visits daily to put together a care/support plan, risk assessments and medication MAR sheets on the spot ready for the carers 1st care call on the day. support is provided by an OT. working hours are on a 4 weekly rota pattern working 7 hours daily between the hours of 9.30am and 7.30pm on a rolling rota basis.
Job Specifics – Skills, Experience, Knowledge, Behaviours

Essential:

1. As a regular and intrinsic part of this role requires you to speak to members of the public in English, the ability to converse at ease with customers and provide advice in accurate spoken English is essential and consistent with the requirements of this role. This role also requires you to be polite and courteous when conversing with the public.
2. A Social Care qualification i.e. NVQ/QCF 3 in Social Care or equivalent.
3. Competent when using the IT systems and ability to maintain electronic records in accordance with statutory requirements and data protection policy.
4. Ability to produce personalised support plans, whilst balancing risk when promoting independence
5. Minimum of 2 years’ Experience of supporting vulnerable adults with home and community based personal care and support.
6. Ability to work independently using own initiative and as part of a team while managing workload effectively, prioritising work and adopting a flexible can-do approach to changing demands of the service.
7. Must have a full clean driving licence and assess to a vehicle to travel to homes to complete allocated work
   Desirable:
8. An understanding of legislation and regulations that relate to services providing domiciliary care for vulnerable adults.
9. Understand Trusted assessors or knowledge of how assistive aids and equipment can maximise independence

Qualifications & Professional registration criteria

1. NVQ/QCF or equivalent Level 3 in Adult Social Care
   2.

Job Category : Social Care – Qualified
Location : Mary Woollett Centre, Doncaster Children’s Services Trust
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £27.71

Provide a local professional social care service for children, young people and families in need.
Contribute to a range of voluntary and statutory social work activities and carry out professional social work tasks in accordance with recognised social work procedures, evidence based practice and professional social work ethics.
Manage a case load of “children in need” “at risk of significant harm and / or “looked after,” adhering to legislative and procedural requirements, ensuring the best possible outcomes for the children concerned.

Job Category : Housing & Planning
Location : Charnwood Borough Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £12.70

• To assist the Allocations and Lettings Team in the smooth running of the Councils Housing Allocations Service and Choice Based Lettings scheme.
• To assess the needs of housing applicants according to the Council’s policies and procedures.
• To deliver an effective and appropriate service to all service users, fairly and without discrimination
Experience
Experience of Housing Allocations, Choice Based Lettings or related work.

Experience of general office duties including data inputting, typing, record keeping, filing, dealing with general telephone enquiries and written correspondence.

Experience of using Microsoft Office including Outlook, Word and Excel and the internet.

Experience of working with spreadsheets and databases.

Experience of analysing data and identifying trends and actions.

Job Category : Admin & Clerical
Location : Badminton Road Council Offices,South Gloucestershire Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £11.39

Winter Discharge funding

The specific role will include:

• General administrative tasks
• Accurate data input
• Computer literate
• Confidentiality

There will be a requirement to come into the office for training, then hybrid working afterwards
About the role
Under the guidance of the DoLS Support Officer and Senior Practitioner, this role supports the administrative processes for the DoLS team and includes data inputting and maintenance, running standard reports, responding to internal and external queries, typing reports and other documentation as required.
The post holder will perform specific established administrative tasks to support work the service, for example processing applications and maintaining information and databases for use by others. They will arrange and support meetings, and distribute minutes and will assist in the maintenance of financial records. They will have effective customer service and communication skills and will raise any complex issues with senior staff as necessary.
Attention to detail is required for inputting and retrieving information from the specialised databases maintained in the department, for example, searching for personal information relating to a child, young person or vulnerable adult.
Data produced and inputted provides information for the Department for Children, Adults and Health and ensures statutory duties for South Gloucestershire Council are met.
This role is crucial in providing an excellent, flexible and diverse administrative service contributing to the compliance with the statutory requirements of the department in a constantly changing environment.
The DoLS Business Support Assistant will be expected to communicate within the team to ensure delivery of work to schedule, in consultation with the DolS Support Officer and Senior Practitioner.

Knowledge, Skills and Experience

1. You may have an NVQ2 or equivalent or will have a similar level of relevant experience
2. You will have relevant training and practical experience of administrative processes and procedures.
3. You will demonstrate a knowledge of relevant processes and procedures and some understanding of the wider context in which they are undertaken.
4. You will have good IT skills including knowledge of standard software packages and ability to be trained on bespoke software and databases.
5. You will have the initiative and judgement to identify problems and raise them with senior colleagues as appropriate.
6. You will have good verbal and written communication skills and a focus on customer needs.
   You will have some appropriate skills to assist in the maintenance of financial records

Essential
1, 2 Previous experience of administrative processes and procedures
2, 3 Good organisational skills and attention to detail
2, 4 IT knowledge and its practical application, including experience of using Microsoft Office (Outlook, Word, Excel, PowerPoint)
4 Experience of working with databases.
5 The ability to identify problems and escalate them where appropriate
6 Good verbal and written communication skills with the ability to work as part of a team
7 Some experience of working with financial records

Desirable
1 NVQ 2 or equivalent in a relevant subject, e.g. business administration.
3 Knowledge of one or more work areas across the Children, Adult & Health department

Job Category : Social Care Qualified
Location : Badminton Road Council Offices, South Gloucestershire Council
Hours Per Week : 37.00
Start Date : immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £27.01

*Winter Discharge Funding *
We require two Best Interest Assessors to carry out assessment and other duties within the team
Please note candidates need be local to South Gloucestershire Council (BS37 5AF) as a requirement will be to complete face to face assessments in SG.

Essential:
You must have a professional social work qualification: DipSW, CQSW or equivalent and an accredited qualification as DoLS Best Interests Assessor.
You will have thorough knowledge of current MCA and DoLS legislation, case law and practice guidance.
You will have excellent communication knowledge and skills with the ability to form positive professional relationships and work as part of a team.
You will have the ability to keep appropriate records and to provide clear and reasoned reports in accordance with legal requirements and good practice, with the necessary skills to evaluate and analyse complex evidence and differing views.
You will have significant post qualifying experience in adult social care or mental health with dealings of complex MCA and DoLS cases and working across partner organisations.

PLEASE ENSURE ALL COMPLIANCE IS UPLOADED ON CV SUBMISSION
Knowledge, Skills and Experience

1. You will hold a professional qualification and where necessary a professional registration.
2. You will have considerable relevant post qualifying, practical experience in similar service areas and/or to have achieved a relevant post qualifying award.
3. You will demonstrate knowledge of relevant legislation, developments of social care policy, regulations, and codes of practice, systems, initiatives, processes and procedures.
4. You will have an ability to supervise others.
5. You will have good relationship building skills, which may involve dealing with emotive situations.
6. You will have financial experience or training to carry out associated financial assessments.
7. If relevant: you will have experience of care assessment.
8. You will have a good level of general IT skills and the ability to use, or be trained in the use of, appropriate specialist in-house software packages.
   Able to demonstrate the Council’s values and behaviours.

Job Category : Social Care – Unqualified
Location : Shirehall, Shropshire Council
Hours Per Week : 29.60
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £11.70

We are looking for workers to cover our weekend service as part of our hospital team – hospital experience is a must, we are flexible in our approach to which days you would like to work – our requirement is to cover Friday to Monday as a team.

Job Category : Engineering & Surveying
Location : London Borough of Havering
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £30.00

Job Context:

1. The post holder reports to a Senior Engineer
2. The post holder has no direct line management responsibility but will be expected to lead and coordinate projects as required and on occasion deputise for a Senior Engineer as necessary.
3. The post holder will occasionally be required to work outside ‘normal’ office hours, and as required by the line manager to 36 hours per week which may include monitoring works and Council and community meetings.
4. The post holder has a responsibility to contribute towards a variety of projects. They will assist in the execution of commissioned work including the preparation of certificates, account payments, final accounts, final costs statements and accounts for services.

Experience
⦁ Experience leading and coordinating projects.
⦁ Experience of successfully assisting with budgets.
⦁ Able to demonstrate an innovative approach to problem solving with a successful outcome.
⦁ Proven experience of working with staff at all levels of the organisation and developing effective relationships with relevant people, groups, departments and companies.
⦁ Experience of assisting other staff for improved and sustained delivery.
⦁ Experience of engineering in a highways, traffic and parking service.

Qualifications
To have a recognised professional qualification in engineering or acceptable proven
technical ability.
To have experience in the public or private sector to successfully operate at engineering
level.

Job Category : Human Resources
Location : Halton Borough Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £18.00

Main Purpose of the Role
To be a member of a team providing a range of human resources services in an effective and efficient manner with particular responsibility for the areas of employee relations, conditions of service, welfare services and occupational health service provision.
Experience
Experience of advising managers on terms and conditions of service, including pay and pensions relating to employee health, well-being, support and retirements.
Experience of job evaluation grading systems and appeals.
Design and delivery of training events.
Awareness of diversity issues.
Experience of working collaboratively with trade unions, managers, head teachers, elected members, school governors, occupational health providers and external groups.
Knowledge
Knowledge of employment, pay and public sector pension legislation.
Skills & Abilities
Interpersonal and communication skills (both verbal and written).
Ability to produce clear written briefs and reports and present these to managers and head teachers, etc
Ability to undertake research and develop sound conclusions.
Ability to interpret legislation and information.
Negotiating and persuasion skills

Job Category : Social Care & Health Qualified
Location : Time Square, Bracknell Forest Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £27.22

Social Worker role managing CP, CIN, CLA and care proceedings work.

Job Category : Environmental
Location : Civic House, North Yorkshire County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:30
End Time : 17:00
Salary: £14.63

Licensing Enforcement Officer required to cover the range of licensing functions inc Licensing Act, Gambling Act, caravans. Experience in taxis would be of special benefit. Attendance at the office required 2 days per week to carry out enforcement duties and liaise with the team. A degree of administration work is also required e.g. entering actions onto our idox Uniform database, drafting letters and notices.
Main duties and responsibilities relating to accountabilities
Takes a lead role for the provision of complex specified service areas. Deals with complex and non-routine enquiries.
Responsible for developing and reviewing policy and procedures e.g. Taxi “Rulebook”, Criminal Record, Enforcement, Licensing Act, Gambling Act, Street Trading, charity collections etc.
Interview drivers for licences to drive Hackney Carriages and Private Hire vehicles. Decides on the fitness and suitability of applicant’s, vehicles, premises and records to comply with the standards required under legislation before the issue of licences. Meets and deals with licence holders on problems they may have regarding the regulations etc.
Delivers a risk based inspection programme of all licenced premises focussed on performance targets e.g. animal boarding, riding establishments, zoos, scrap metal, licenced premises, alcohol, gambling, caravan sites etc.
Decides when a licence application has been properly submitted, and where relevant, decides what conditions should be attached to a licence. Decides on licence approval or refusal making reference to local procedures, council policy, legislation, government guidance and regulations to a greater or lesser degree depending on availability. Refers to a hearing when appropriate.
Determines contested applications, reports to hearing and court at appeal
Investigates complaints concerning licensed premises, vehicles and unlicensed activities.
Works with partner agencies such as police and trading standards to ensure compliance with legislation.
Takes enforcement action, serves legal notices, suspends and revokes licences as appropriate. Has responsibility for enforcement outside of normal working hours. Undertakes recorded interviews under caution. Prepares prosecution file in accordance with the Safer Communities Enforcement Policy. Prepares own witness statements and those of witnesses, attends court and gives evidence.
Arranges vehicle Compliance Tests in accordance with the Hackney Carriage regulations and issues certificates. Liaises with garages re problem vehicles, visits garage if required and adjudicates where vehicles have failed. Handles any complaints from the garage against the driver of the Hackney/Private hire vehicle when attending their Compliance Test.
Ensures taxi fare meters are sited and operated and calibrated correctly. Carries out checks on suspected abuse of meters. Undertakes meter tests of vehicles over a measured distance.
Represents Harrogate Borough Council on external groups/forums and participates in Corporate working groups relating to all Licensing matters.
Prepares and presents reports on all aspects licensing work for Head of Service, Cabinet Members and Committees, attends meetings giving advice, guidance and evidence.
Responsible for the enforcement & recovery of Licence fees throughout the year. Must follow agreed accountancy and audit procedures in handling, banking, receipting and balancing of all money.
Liaises with the trade in relation to matters such as policy, compliance etc. Facilitates forum groups such as Pubwatch, Offwatch, Taxi Liaison group and other local liaison groups.
Checks and determines eligibility using Disclosure and Barring Service, Police and medical reports.
Works with immigration and safeguarding agencies to prevent and detect serious crimes.
Reviews and updates as necessary all systems, forms and procedures in liaison with Technical Support Team.
Participates in and provides training and education in Licensing matters/updates to staff.
Ensures that all relevant targets and performance standards are met.
Identifies and delivers opportunities for fee paid services in accordance with the Charging for Services Policy.
Prioritises and plans own work programme.
Is required to work outside normal office hours.
Carries out any other duty that may reasonably fall within the general nature and level of responsibility and competence of the post as required by the FLOS/EP Manager or Head of Safer Communities.

Job Category : Construction Trades & Operatives
Location : Willcox House, Cardiff Council
Hours Per Week : 28.00
Start Date : immediate Start
Start Time : 09:00
End Time : 21:00
Salary: £11.39

The role requires an standard DBS check. The post holder will be required to work on rota basis with a rotating shift pattern across the 24/7 period. Please note that the service is 24/7 every day of the year including Bank Holidays and Public Holidays and will therefore be eligible for appropriate shift allowance and weekend/night enhancements. With enhancements considered the estimated pay roughly equates to a staff member working 37 hours per week at grade 4. There is also availability for additional hours/overtime.

Job Purpose:
The Contact Centre Operator will be responsible for receiving and responding to a range of calls including emergency and priority calls from vulnerable or elderly callers. Managing a range of support services to employees and customers of the council including lone working, virtual concierge and CCTV monitoring.

The position is a joint Telecare and CCTV Operator role.

Duties and Responsibilities
• To deliver services to customers across a range of services including making outbound welfare calls vulnerable or elderly customers
• To understand, support and advise a wide range of customers who will be making enquiries concerning Council services through multiple channels of access
• To work with colleagues within the Contact Centre and other service areas to ensure the highest levels of call resolution and customer satisfaction
• To have an understanding and knowledge of technology used within the centre for lone working devices and CCTV images
• To deal with sensitive and emergency situations effectively and efficiently liaising with other customers, care agencies are/or emergency services
• To take responsibility and follow protocols for virtual concierge requests, capturing and utilising CCTV images and any emergency requests for lone working devices/anti-social behaviour.

Job Specific Requirements
• To receive and respond to issues reported to the contact centre including emergency and priority calls from vulnerable and elderly customers
• To listen patiently, to empathise with the customer’s situation and convey a genuine desire to help and support
• Communicate clearly, concisely and appropriately to a wide range of customer and colleagues
• To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken
• To liaise with officers from a range of council and partner agencies including out of hours highways, noise pollution and emergency services
• Adhere to set guidelines for calls received out of hours for key stakeholders dealing with repairs and schemes
• Work with current and emerging technology to enhance customer contact services
• Work as part of the wider team ensuring continuous improvement responding to change in a positive manner

Other relevant information on skills and abilities are below

YOU DO NOT HAVE TO MEET THESE REQUIREMENTS BUT IF YOU DO, PLEASE TELL US How Assessed
Application Form or Interview or Both
Competencies (as per Behavioural Competency Framework)
Putting Our Customers First
• Seek to understand our customer needs
• Asking for customer feedback
• Using feedback to inform our actions, priorities and recommendations

Getting Things Done
• Ensuring own and, where applicable, others’ outputs meet requirements
• Identifying and communicating priorities to relevant people
• Identifying where the right resources and skills are available

Taking Personal Responsibility
• Being consistent and fair in dealings with others
• Rectifying errors and seeking appropriate guidance and support to correct them
• Sharing of all relevant information with others

Seeking to understand others and treating them with respect
• Asking about others’ views and feelings, and actively listening and acknowledging these
• Acknowledging and considering the different views and ideas of others
• Checking own understanding of how others fee

Education
& Training Educated to GCSE standard or equivalent, five GSCE’s grade C and above. Two of these GCSE’s must include Mathematics and English.
The ability to understand, speak and write Welsh. Application Form & Certification where required
Experience / Knowledge
Demonstrates the ability to work under pressure with confidence and initiative and be committed to the provision of a quality service for customers at all times.
Experience of delivering customer focused information.
Application Form, Task and Interview

Skills and
Abilities
Demonstrates the ability to communicate well in a manner appropriate to individual needs, by phone in person or in writing
Proficient in use of technology, being comfortable in the use of I.T systems, programmes and apps.
Demonstrates the ability to work as part of a team, showing a willingness to assist others and a commitment to meeting the objectives of the team
Show a personal commitment to the work of the service, taking ownership of tasks and seeking to meet set deadlines and targets
Demonstrates a positive attitude to new challenges and a willingness to adapt quickly to change

Application Form, Task and Interview