Job Category: Admin & Clerical

Job location: Carshalton Road, Sutton, Greater London, SM1 4LE, Sutton Housing Partnership

Hours per week: 36

Start date: Immediate start

Salary: £13.34 per hour

– Act as the first point of contact for residents and colleagues on the phone & email on all aspects of  resales & service charge account queries

– To support other property sales related work in relation to leasehold properties, communicating with leaseholders valuers and solicitors

– General administration duties, including managing email inboxes

– Assist with the calculations of service charge actuals, keeping to deadlines and assisting with the printing and enveloping of invoices.

– Respond to correspondence, telephone calls, emails and complaints in accordance with SHP service standards and timescales

Candidates should be able to manage their own workload and have good attention to detail.

Job Category: Facilities & Environment

Job location: Conway Road, Colwyn Bay, Conwy County Borough, LL297AZ,

Conwy County Borough Council

Hours per week: 37

Start date: Immediate start

Salary: £12.65 per hour

The role will be working within Coed Pella Offices during Monday to Friday on a shift basis which may include working hours during the bandwidth of 6.30am to 7.30pm as the norm.

Job Category: Interims

Job location: Civic Campus, Euclid Street, Swindon, SN1 2JG, Swindon Borough Council

Hours per week: 37

Start date: Immediate start

Salary: £52.43 per hour

Job Purpose

Working at system level to advise and influence partners, commissioners and senior leaders to shape the

strategic direction of the prevention and early intervention agenda. Leading a team of Service Leads in the

design and delivery of borough-wide services aimed at building community capacity, improving health and

wellbeing and tackling inequality; thereby reducing/delaying demand and cost to public service.

Strategic oversight of a number of integrated community-based services, which include multi-disciplinary and

integrated neighbourhood teams, funded by a range of internal and external sources. Teams include but not

restricted to:

� Community Safety and Community Safety Partnership

� Live Well Service

� Libraries and Information Service

This role will be integral to galvanising and leading a universal contact model and neighbourhood-based offer

which supports people who have the greatest need; providing the right support, in the right place and at the

right time.

This role will work directly with other Heads of Service, to ensure the strategy and delivery maximise

opportunity for collaboration and learning and providing Swindon residents with a joined up prevention and

early intervention service as well as a quality universal offer.

Key Accountabilities

� Set medium to long term priorities for the services; taking account of wider system pressures,

statutory responsibilites and resourcing; horizon scanning and ensuring programmes are effective,

sustainable and meet demand.

� Lead Service Managers to ensure service level business plans are aligned to corporate plans,

translating missions and pledges into tangible action for Managers to take forward.

� Lead service development, design and delivery, ensuring programmes & resources tackle root causes

of demand and health inequalities, focusing particularly in those parts of the Borough where demand

on public services is highest.

� Lead and oversee the management of integrated community services as a key part of a future

integrated model of prevention and engagement for residents; building agile and responsive services

which has a core offer of improving outcomes for residents and families.

� Work with internal and external colleagues to explore and determine best use of local assets in line

with the development and delivery of an integrated community hub model; putting prevention and

early intervention at the heart of neighbourhoods.

� Influence at a senior level (CEO, Director and Head of Service) across the Swindon system; partnering

with health, police, fire, voluntary, parishes, businesses, community and faith sectors for the

betterment of residents.

� Offer expert advice on areas of prevention, health improvement, health promotion, volunteering,

community development and engagement to internal and external stakeholders, Members and

senior leaders.

� Be accountable for adherence to legislation, business continuity, risk management, safeguarding and

quality assurance across the integrated community services business area as well as the broader

corporate areas.

� Build and influence a network of community relationships to define insight & priority and build

community capacity; acting as an expert in this space.

� Manage all service area budgets, maintaining financial balance at all times and reporting against all

service level agreements.

� Develop and deliver Lets Talk Swindon resident and community engagement events; ensuring the

resident voice is at the heart of decision making and local people feel informed and inspired to

participate.

� Liaise with partners, including Parish and Town Councils to ensure effective communication,

collaboration and joint working which ensures the best outcomes for local residents

Supplementary Accountabilities

� Deputise for the Director Communities and Partnerships

� Strategically plan, manage and monitor the use of all resources (financial, human and other) and

make efficiency savings to ensure that the strategy for the directorate is achieved.

3

� Contribute at a senior level to system-wide meetings, task forces and development groups

� Initiate proof of concepts/pilots to build evidence and drive innovative activity

� Attend WMT to influence corporate decisions and CMT as requested to act as subject expert

� Horizon scanning; seeking external funding opportunities

� Mitigate costs to public service through innovative approaches and ensuring a balanced budget

Knowledge & Experience

Candidates must have substantial knowledge and experience in the following areas of business and will be

required to provide evidence of this:

� Significant and substantial eexperience of developing synergies and partnerships within the Council

and with external partners

� Significant depth/breadth of management experience and knowledge; delivering outcomes at a

senior level

� Excellent management skills to drive services and ensure the strategic direction of the Council is

affected on a value-added basis

� Strong influencing, problem solving skills with a willingness to take managed risks to achieve

successful outcomes

� Proven experience of working with Members, MPs, Parishes, communities and major stakeholders

and an in-depth understanding of the political and complex environment the council works within

� High levels of competence in inspiring change through strong advocacy and compelling story telling

� Strong and effective negotiation skills to develop and maintain partnerships and collaborations at a

senior leadership level

� Proven knowledge and experience of seeking external funding and creating new opportunities

� Proven experience of managing complex budgets and multi-faceted teams

� Proven success in the delivery of presentations on a national platform

Qualifications

� Qualifications in Communities, Public Health, Community Safety with extensive senior management

experience

� ILM Leadership qualification (or similar) at least Level 5

Decision Making

� Strategic development of the service to align to corporate and system demands

� Accountability for partnership development and viability of projects

� Effective management of resources including financial and people and management of the

departmental budget circa �4m

� Accountability for the shape and structure of the service delivery teams

� Effective delivery of annual saving targets; accountable for decisions about where to invest or reduce

4

Creativity and Innovation

� Writing compelling reports and bids to secure new or sustain existing funding

� Strong presentation skills, confident with a wide range of audience from communities to senior

leaders

� Creation of a dynamic and agile workforce structure to meet demand and flex focus accordingly

� Excellent communication skills which speaks to all learning styles/preferences

� Design of new projects and programmes which are innovative and grab the attention of

commissioners, stakeholders and participants

� Creation of a cross- oragnisational culture which puts the resident and community at the heart of

decision making; promoting every contact counts and right thing, right time, right place

� Develop new methods of on-going and productive engagement with local people, community groups

and other stakeholders.

Job Category : Social Care – Qualified
Location : Halewood Centre, Halewood, L26 9UH,
Knowsley Borough Council

Hours Per Week :  36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £25.00

Purpose of the job

To provide safe care and support of adults ‘at risk’ ensuring all their basic needs identified in their support plan and risk assessments are fully met. 

To provide person-centred quality care that is tailored to the needs and aspirations of each individual. This personalised approach must ensure that individual outcomes are met and everyone is treated with dignity, respect and compassion. 

Duties and responsibilities

This is not a comprehensive list of all the tasks, which may be required of the post holder. It is illustrative of the general nature and level of responsibility of the work to be undertaken:-

Social Care Worker

1.         To support the delivery of agreed plans of care ensuring that service users are supported safely and individual needs and service targets are met. The quality and standard of care must meet CQC fundamental standards. 

2.         To support clients with their personal care as determined within their individual care plan.  Personal care can include supporting service users undertake activities such as dressing, washing, bathing or shaving, toileting, getting in or out of bed, eating, drinking, taking medication and communicating.

3.         Postholders are required to be involved in monitoring the progress of service users, being mindful of triggers for challenging behaviour, seizures and acting appropriately in line with agreed guidelines and to highlight any changes in an individual’s behaviour to the manager so that the support plans can be updated.  

4.         To provide support for individuals who may regularly place emotional demands on the jobholder; and raising significant issues to the manager.

Skills, knowledge, experience etc 

1          Ability to embrace the values of KMBC          

2          The ability to provide physical assistance to meet individuals assessed need in such areas as personal care and delivery quality care that meets CQC fundamental standards. 

3          Ability to fill in forms and provide short written reports using standard template documents       

4          Demonstrate a personal commitment to continuous learning and development    

5          Demonstrate a personal commitment to support, appreciate and value the contribution of others          I

6          Demonstrate a commitment to improving our services and provide person-centred caring and social support for service users to meet their needs and outcomes.     

7          Demonstrate a commitment to working as part of a team in a flexible and responsive manner and communicate in an open and honest manner           

8          Be aware of issues with regard to Equal Opportunities and Anti-Discriminatory practice and to act accordingly ensuring a person-centred approach treating individuals with dignity, respect and compassion.          

9          The ability to motivate individual service users to meet their full potential and lead an independent and as full a life as possible.          

10        Sufficiently physically able to undertake the moving and handling of service users as required     

Qualifications

11        NVQ 2 Care or the ability to undertake training within a negotiated time scale      

Health and safety

12        Ability to use equipment as instructed and trained

Ability to inform management of any health and safety issues which could place individuals in danger 

Personal attributes and circumstances

13        Able to work contracted hours within agreed rota patterns to be agreed with manager.   
14        Willingness to work flexibly from any location determined by the Authority, when required evenings and weekends and at short notice.             

Job Category : Housing

Location : Guildhall 2, Royal Borough of Kingston

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £17.54


Role purpose 

The Council is focused on delivering the best possible outcomes for its communities. To do this the Council needs employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture. 

The role reports directly to the Housing Register and Rehousing Manager, responsible for the collation of data and statistics required by Accommodation Services and respond to complaints from households in temporary accommodation and other stakeholders (members, Councillors, etc..)To lead on Freedom of Information enquiries and responses to data requests from other relevant parties, as appropriate. To collate and run reports for the Accommodation Services using appropriate ICT data software. 

Key activities 

Performance 

● Works with manager and colleagues to define outcomes, set targets and monitor performance, within a culture of continual improvement 

● Supports operational plans to ensure that the resources within the teams are used to best effect and impact 

Customers and Partners 

● Builds strong internal and external working partnerships to enable the service to be delivered in an outcome-focused and efficient way 

● Supports Kingston’s commitment to community cohesion and valuing diversity and social inclusion 

Digital/New Ways of Working 

● Uses new technologies, particularly Google, to adopt modern, agile working practices, improve customer service and eliminating paper-based processes wherever possible. 

Delivery 

● To respond to complaints from members of the public and households in temporary accommodation within agreed corporate deadlines. 

● To assist the Accommodation Services team managers and colleagues in responding to complaints from Members, Councillors, advocates and other authorised third parties. 

● To provide data and statistics for Accommodation Services, this will include (but not limited to) weekly, monthly, quarterly and annual reports. 

● To employ data analysis techniques to present data reports when required. ● To lead on requests under the Freedom of Information Act and other relevant legislation when required. 

● To run and provide reports for the Accommodation Service when requested ● To be the point of contact for all data related enquiries for Accommodation Services

● To participate in project work as and when required. 

Equality and Diversity 

● Embeds equity, equality, fairness and diversity into all aspects of team working and service delivery 

The person 

In order to successfully deliver the responsibilities of the role, you will need to: ● Question and challenge ways of working, with an understanding of the bigger picture in terms of the corporate context and external environment 

● Demonstrate agility and adaptability in mindset and ways of working ● Work successfully with key stakeholders within and outside of the Council ● Demonstrate commitment to own personal and professional development to meet the changing demands of the role 

● Demonstrate innovation and creativity 

● Actively engage in positive cross organisational communications and team working ● Communicate clearly, confidently and appropriately with colleagues using the best methods of communication for the task. 

Our Values 

Becoming an enabling council is a key principle that runs through our organisational development and is embedded in everything we do. Underpinning these priorities are the following values: 

● Supportive of trying new ideas, with the courage to change direction. 

● Transparent and connected in all that we think, say and do. 

● Appreciative of each other, recognising and celebrating success. ● Respectful of difference and valuing diversity.

Job Category : Social Care & Health Qualified

Location : Civic Offices, London Borough of Sutton

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £26.25
Children’s Social Worker – Children with Disabilities

Job Category : Social & Health Care Qualified

Location : Sumner House, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start  

Start Time : 09:00

End Time : 17:00
Salary: £186.49

This is an exciting opportunity to support Southwark’s integrated Family Hub model and Start for Life programme.  As a Start for Life Clinical Officer, you will deliver high-quality mental health assessment, advice, and evidence-based therapeutic interventions to infants (0–2 years old) and their parents with mild to moderate needs. You will work within a systemic framework, embedded across Family Hubs, Children and Family Centres, and Early Help services. Your work will include both 1:1 and group interventions focused on supporting parent-infant mental health and relationships. This role requires someone with a mental health qualification who is able to conduct both assessments and evidence-based therapeutic interventions. We have funding for this role until end of March 2026. 

About You:

We’re looking for someone who:

Holds a relevant mental health qualification such as United Kingdom Council for Psychotherapy (UKCP) or British Association of Counsellors & Psychotherapists (BACP) or British Association of Behavioural & Cognitive Psychotherapists (BABCP) or Nursing & Midwifery Council (NMC) – as a mental health nurse

Has experience and passion for working with infants (0–2) and their families.

Is skilled in engaging families who may face barriers to accessing services.

Has strong knowledge of child development, parenting practices, and parent-infant mental health.

Is experienced in delivering therapeutic interventions with both adults and parent-infant dyads.

Understands the challenges faced by families in diverse urban communities.

Is ready to begin as soon as possible to support the success of the programme.

Knowledge, including educational qualifications:

Mental health qualification which provides eligibility for registration with an organization such as:

•          United Kingdom Council for Psychotherapy (UKCP)

•          British Association of Counsellors & Psychotherapists (BACP)

•          British Association of Behavioural & Cognitive Psychotherapists (BABCP)

•          Nursing & Midwifery Council (NMC) – as a mental health nurse

•          Health & Care Professions Council (HCPC) – as a practitioner psychologist or art/occupational therapists

Must be able to provide evidence of continuing professional development

Knowledge of therapeutic services that offer support to children and their families 

Knowledge and understanding of child development, parenting capacity, environmental factors and risk and protective factors

Knowledge and understanding of current issues and best practice in relation to children’s social work and therapeutic interventions

Knowledge of roles and responsibilities of key children’s agencies

Knowledge and understanding of a range of psychological interventions and methodologies and commitment to the systemic approach

Knowledge of adult mental health disorders and relevant services

Experience:

Experience of delivering evidence based therapeutic services to  children and within a relevant setting ideally with experience of working within a children’s social care setting and ideally providing formal reports to the family or youth justice courts

Experience of assessment and therapeutic work with adults

Experience of successfully working in an anti-discriminatory way including addressing issues of racism, inequality and injustice

Aptitudes, Skills & Competencies:

Ability to collate and analyse complex information, and produce and present quality reports in a variety of different settings, including courts and review meetings

Ability to evaluate the quality of services provided and produce recommendations for improvements

Ability to build professional relationships with children and their families that promote positive outcomes

Computer literacy skills at a level to maintain case records within information management systems

Ability to work closely and support other practitioners, and maintain effective working relationships

Job Category : Legal (Specialist)

Location : London Borough of Hillingdon

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £35.00

Property Lawyers required to undertake full range of residential and commercial work but specifically, working on the Council’s disposal project including reports on title and sales process.  This is a hybrid role as the deeds are not in electronic format.  2 days in the office is preferred for all staff.  

1. People Management

          No direct supervisory responsibility however may be requirement to assist in induction and training of peers and new employees and to advise, train and support the other members of the team.

2. Resident & Community Contribution

          To demonstrate understanding of the Council’s Customer Care Standards and ensure that these standards are met in order to deliver the Council vision of ‘putting our residents first’. 

3. Operational Service Delivery

          Conduct of complex and large acquisitions and disposals by agreement and under compulsory purchase powers as well as smaller and routine conveyancing work.

          Deal with the Conveyancing aspects of sales to Council tenants and all Agreements and Charges with and to the Housing Associations.

          Ensure the relevant authority has been obtained prior to the completion of every transaction.

          Undertake correspondence relating to easements, boundaries, restrictive covenants etc., and consult as appropriate with Groups, other parties, barristers and solicitors on related matters.

1. QUALIFICATIONS

To be an admitted Solicitor, Barrister or Fellow of the Institute of Legal Executives and have a right of audience in all Proceedings in the County Court or be about to gain such a right of audience.

2. STATUTORY or ROLE SPECIFIC REQUIREMENTS

None

3. EXPERIENCE

Recent experience of advocacy in the County Court.

Recent experience of advocacy in the Magistrates’ Court.

Experience of dealing with all aspects of commercial property work 

Experience of dealing with all aspects of residential property work

Experience of working in Local Government

4. KNOWLEDGE & SKILLS

Excellent communication skills both oral and written with the ability to explain issues clearly, objectively and in a personable manner.

To express opinions and ideas in a logical and persuasive manner.

To debate legal points in a pragmatic and impartial way.

Advocacy skills.

Knowledge of Housing law.

Detailed knowledge of the Civil Court Procedures.

Knowledge of recent relevant legislation/government proposals

Ability to anticipate problems and find a solution to them.

5. COMPETENCIES

“Can do” positive attitude

Demonstrates a commitment to changing work practices and processes, and a willingness to try new ways of working or thinking.

Takes responsibility and delivers results

Adapts to changing demands to ensure that objectives are met, overcoming problems and making well considered decisions.

To work to tight deadlines.

Team working

Acts as a role model to others in the team, sharing knowledge and experience when necessary, whilst respecting and valuing the contribution other team members’ experiences can bring.

To work constructively and co-operatively with other members of staff at all levels.

Communication

Demonstrates well developed, listening, written and verbal communication skills; and the confidence to present reports and verbal accounts credibly to a variety of different audiences.

Customer Care

Develops contacts and relationships with customer/ client groups, regularly reviewing service delivery and taking responsibility to ensure quality service provision.

Takes ownership of personal development

Takes action to develop own and others’ capability and knowledge by promoting and supporting developmental opportunities to improve performance.

Job Category : Social Care – Qualified

Location : County Hall, Chichester, West Sussex County Council

Hours Per Week : 18.50

Start Date: Immediate Start

Start Time : 09:00

End Time : 17:30

Payrate : £35. 

We are bound by the MoC, which means pay rates are capped. Whist we are able to pay up to £38, this rate is for those deemed to be at a qualified Social Worker with at least 2 years experience Please ensure your candidates are aware that the pay rate they request may not be the rate they are offered; managers are assessing skills and competency at interview. If the candidate is being offered less than requested, we will make the reasoning clear whilst providing feedback.

 *We can offer £35 ph plus £150 pw expenses if the candidate lives outside West Sussex ( This will need to be confirmed if submitting at this rate ) * 

Working arrangements – Mix of both – office based 3 days a week and the rest from home Location – County Hall North – Horsham but the team covers Countywide 

Job Description: 

In this challenging but rewarding role, you will work as part of a strong and dynamic social work service. You will be required to act as an allocated social worker, responsible for delivering a statutory social work service to those people who access or need specialist mental health services and will support their discharge from hospital.

You will work in partnership with the newly formed mental health hospital discharge hub, including completion of all statutory work such as Care Act assessments, s117 aftercare planning meetings, safeguarding, Mental Capacity Assessments, Best Interest Meetings as well as any other social care related tasks and functions. 

This will be a fast-paced role, and you will be required to be proactive and able to work under pressure to ensure all aspects of the individual’s needs are considered and incorporated into the discharge process. You will work as part of a small county-wide team which will focus solely on the discharge role. The workers within this team will be aligned to geographically based mental health hospitals, providing a service to people who are aged 18 and over. 

The staff within the team may focus on a specific age group either 18-65 or 65+, but you will need to be willing to cover work across the age range. You will manage a caseload, collaborating with people and family or friend carers, undertake strengths-based assessments and reviews, identifying eligible needs and personalised outcomes. 

You will act as a professional representative for the service by working with a focus on ensuring the safe and effective delivery of services to people who have complex mental disorder, acting with integrity, professionalism, and respect on behalf of the organisation, ensuring at all times that the needs of individuals and the business are paramount. 

You will work effectively in partnership with other staff, teams and agencies, both internal to the Council and external, including Sussex Partnership NHS Foundation Trust. An excellent understanding of the relevant health, voluntary and private services in the area is essential. You will remain up-to-date and compliant with all relevant legislation and adhere to organisational procedures, policies, and codes of conduct as well as Social Work England professional standards to uphold a high-quality, seamless service.

You will be working within a supportive environment to apply your social work skills to develop and implement support plans, aimed at improving wellbeing and delivering outcomes, including utilising community assets, and ensuring that eligible needs are met. You will be working within a managed and supportive context, applying learning to further develop capability, and professional confidence. 

You will be supported with professional supervision and assessment and a workload that is appropriate to your level of professional development. There will also be a requirement for you to work flexibly using your own initiative where appropriate to support people, carers, and families, sometimes out of normal working hours. 

You’ll need to be able to travel independently throughout the county, including to areas that may not be easily accessible by public transport, so a driving licence is preferred. There is a regular and intrinsic requirement to communicate in English with members of the public.

Key Skills:

1. Ability to analyse and interpret people related information and data in order

to prioritise needs and formulate plans for intervention and service provision.

2. Ability to undertake direct work with those who access or need the service in

order to support individuals. Ability to work in partnership with carers,

colleagues and a variety of external agencies in order to deliver the most

effective service.

Job Description & Person Specification

3. Excellent communication and interpersonal skills to interact effectively with a

range of stakeholders to provide clear advice, guidance and interventions,

able to clearly explain complicated information and to persuade others to

adopt a particular course of action.

4. Ability to provide informal supervision and develop the capabilities of less

experienced social care practitioners, and to mentor and coach students and

apprentices.

5. Ability to recognise the limits of own accountability and responsibility, know

when to seek appropriate support, advice and supervision, and to prioritise

and organise work and meet agreed performance expectations.

6. Sound and accurate IT skills to ensure effective record keeping, compliant

with data protection and respecting confidentiality.

Qualifications and/or experience:

• Degree in Social Work or a recognised equivalent Social Work qualification,

e.g. Diploma in Social Work.

• Registered with the relevant professional registration body and responsibility

for maintaining registration with that body.

• Approved Mental Health Practitioner (it is required to have AMHP

qualification, or to be working towards the qualification to be complete within

2 years of appointment and to maintain that knowledge).

• Experience of undertaking assessments and social work intervention

planning, implementation and review by means of creative and pragmatic

solutions.

• Experience of working in partnership with those who access the service and

maintaining a focus on the needs and strengths of the people, and the

outcomes they want to achieve, whilst handling conflict and disagreement.

• Experience of working proactively as a member of the team to make an

accurate strengths-based assessment of needs and negotiate and implement

effective plans and outcomes (in line with relevant legislation), working in

partnership with carers, colleagues and a variety of external agencies

(health, housing, learning, statutory, voluntary and independent sector) to

meet people’s outcomes.

• Experience of applying a risk enablement approach and using evidence-based

practice.

• Experience of analysis and interpretation of people related information and

data to prioritise needs and formulate plans for intervention and service

provision.

• Experience of contributing to or undertaking safeguarding enquiries.

• Good, up-to-date working knowledge of relevant legislation, e.g. Care Act

(2014), Mental Capacity Act (2005) etc.• Valid, full driving licence – Desirable

Job Category : Social Care – Unqualified

Location : Orchard House, West Sussex County Council

Start Date : Immediate Start

Salary: £17.18

This is a bulk order for cook shifts at Children’s care homes, requiring a DBS.

Job Category : Sec / Admin

Location : West Offices, Station Rise, York, YO1 6GA, North Yorkshire Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £14.60

Supporting York and North Yorkshire Combined Authority


Job context

York and North Yorkshire Combined Authority (the Combined Authority) is a public sector employer with access to powers and funding to unlock transport and housing improvements, boost skills provision and help the economy transition to net zero. Making the most of the combined strengths of the city region and rural powerhouse, the Combined Authority is a long-term commitment to shaping a brighter future for generations to come. By working for us you will play a part in making positive changes, unlocking investment, supporting business and communities to thrive, and creating new and better opportunities for people that live and work, here. This will be diverse and busy role. 

•          The post holder is required to work with colleagues and members at every level within the organisation and with external customers and partners.  

•          The nature of the work requires a flexible approach and a good awareness of civic and political protocols always ensuring a high level of confidentiality.  

•          The post-holders will often deal with complaints and enquiries from MPs, Councillors, members of the public, government departments and colleagues at all levels and will need to manage these in accordance with the organisational procedures, ensuring accurate records are maintained.  

•          Whilst post-holders will be nominated as a key contact for a specific senior officer or member, they will be expected to have the skills, ability, and confidence to cover and provide wider support to other senior officers within the organisation.

•          This role involves spoken communications, so a confident use of English language is required.


Person Specification

Essential upon appointment

Knowledge

•          Sound understanding of the application of use of ICT software including email, word processing, spreadsheets, presentations, and databases.

•          Sound knowledge of common office practice and procedures. 

•          Good understanding of local government legal and administrative procedures.

•          Awareness of issues relating to confidentiality and data security.

•          Good understanding and commitment to high quality services and customer care.

•          Knowledge of civic and political protocols relevant to the role

•          Knowledge of working to statutory and legislative standards relevant to the position.

Experience

•          Significant experience in the use of office software.

•          Public Sector, Local Government, or similar experience.

•          Strong organisational skills and experience.

•          Secretarial support including diary management.

•          Experience of working a busy office and providing secretarial support.

•          Experience of working with complex reports or information to tight deadlines.

•          Experience of assessing incoming queries and information and correctly prioritising them.

•          Experience of dealing with competing demands from customers.

•          Experience of providing information (including confidential and sensitive information) and advice across a wide area to the highest standards of customer care. 

•          The ability to converse at ease with customers and provide advice in accurate spoken English.

•          Experience of dealing with distressed or angry customers.

•          Experience of providing support to senior managers.

•          Experience of noting down minutes in meetings.

•          The ability to influence and negotiate with colleagues at all levels including those in senior positions.

Occupational Skills

•          Excellent ICT skills with ability to use a keyboard with speed and accuracy.

•          Ability to accurately prepare text from recorded audio instructions and other technologies.

•          Ability to produce an accurate record of meeting discussion and actions.

•          Excellent organisational skills and ability to manage own workload as well as the senior officer/member you are supporting.

•          Ability to problem solve and to make decisions.

•          Ability to process and/or monitor financial information.

•          Ability to communicate effectively in writing, using existing documents, formats, and styles and to complete accurate written records.

•          Ability to use IT applications and understanding of how technology can be used to effectively support administrative processes.

•          Ability to successfully persuade, influence or negotiate with people in difficult situations.

•          Ability to obtain and present information from a variety of sources.

Professional Qualifications/Training/Registrations required by law, and/or essential for the performance of the role

•          Level 3 qualification in Business Administration or equivalent

•          Good literacy and numeracy skills to Level 2 or equivalent

•          Ongoing commitment to development

Other Requirements

•          Ability to work to tight deadlines ensuring accuracy and efficiency.

•          Ability to attend meetings outside of normal business hours, where necessary.

•          Ability to use tact, diplomacy, and discretion.

Behaviours 

•          Be a visible and enthusiastic team member, encouraging partnership working across the organisation.

Job Category : Social Care – Qualified

Location : County Hall, Cardiff Council

Hours Per Week : 37.00

Start Date: Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £18.26

We have an exciting opportunity for a Deputy Officer in Charge, working with some of our most vulnerable children and young people In Cardiff. We are seeking a confident, independent and effective Deputy Manager for our new Children’s Home, who can lead, inspire, motivate and develop the home, staff and wellbeing of our young people we serve. 

As a Deputy Manager, you will assist in the management and administration of the home, ensuring the home meets all regulatory standards and provides an excellent quality of care to the children and young people who may stay up to 12 weeks. The aim is to understand their needs in greater depth and secure a placement more able to meet their needs. 

Key responsibilities as Deputy Officer in Charge will include:

•          Ensuring that young people receive a sensitive service, which best meets their social, racial, medical, psychological, educational, cultural, physical identity and health and wellbeing needs

•          Ensuring that young people are empowered to have a voice when making decisions about their lives, futures and encouraging independence

•          Building positive relationships with families and others, ensuring consultation and participation

•          Ensuring integration with communities, using local facilities whilst developing and maintaining relationships with the local community 

•          Assisting the manager to ensure the professional competence of the staff team is maintained

•          Taking responsibility at the direction of the Manager for ensuring that delegated budgets are managed effectively and the use of finances is properly monitored

•          Co-ordinating, attending and chairing meetings as required and ensure that meetings are conducted in a manner which promotes inclusion and achievement of objectives

About you:

We are looking for a person who is and has:

•          Proven experience at a senior level of working with young people within a residential childcare environment

•          Relevant qualification that meets the equivalent criteria for Social Care Wales registration in addition to a 

•          Level 3 Diploma in Health & Social Care (Children and Young People)

•          Excellent communication and organisation skills

You will need to have the ability, skills and knowledge of:  

•          Knowledge of The Regulation and Inspection of Social Care (Wales) Act 2016 and other current legislative requirements

•          Knowledge of budget monitoring and management systems

•          Knowledge of child development, appreciation of the needs of young people.

•          Ability to undertake and complete assessments

•          Experience of working with a Behaviour support model of care

•          Ability to plan, organise, and prepare reports and chair meetings

•          Experience in managing staff

•          Ability to understand own duty of care, to safeguard and promote the interests of young people and challenge inappropriate practices

•          Problem solving and decision making skills

Job Category : Social & Healthcare Unqualified

Location : Ballard House, West Hoe Road, Plymouth City Council

Hours Per Week :  37.00

Start Date: Immediate Start

Start Time : 08:30

End Time : 16:30

Salary: £15.08

This role is to come to work for the Home to school transport team where we support over 1000 children to get to school each day via taxi, minibus’s and bus passes. 

This role is to cover the Transport Officers (Assessment and PA’s) role for three months. The role is split between two officers and the requirements which needs fulfilling is to be responsible for determining entitlement to all transport in accordance with changing statutory and local policies. This will also to include processing applications for social care transport which will include working with social workers to ensure transport is arranged as soon as possible with our procurement officer to ensure students are able to continue accessing education from their foster placements.  

There will also be a requirement to assist with the Stage one and Stage two appeal paperwork. 

This is an extremely busy service and you will need to be a very well organised person with excellent communication and IT skills with the ability to work effectively in a variety of situations with conflicting priorities.   There will be a requirement to answer phone calls from a variety of customers including Parents, Passenger assistants, operators of our Home to school transport routes and schools

Job Category :   Facilities & Environmental Services

Location : Town Hall,    London Borough of Havering

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £20.27

The Enforcement Officer will undertake a range of enforcement activities to resolve, amongst other things, rough sleeping, anti-social behaviour, public nuisance, environmental crime, highway infringement, licensing and any other related area of enforcement deemed appropriate and necessary across community safety, enforcement and the public protection arenas (not exhaustive).

Shift patterns apply including weekends twice a month

Job Context:

1. The Enforcement Officer reports to a Senior Enforcement Officer who in turn reports into the Enforcement manager.. Overall accountability to the Head of service for Enforcement and Community Safety.

• The Enforcement Officer will work across ward and boundaries and will be supervised by Senior Enforcement Officers.

• The Enforcement Officer will undertake a range of enforcement activities to resolve, amongst other things, rough sleeping, anti-social behaviour, public nuisance, environmental crime, highway infringement, licensing and any other related area of enforcement deemed appropriate and necessary across community safety, enforcement and the public protection arenas (not exhaustive).

• The post holder will be required to work outside normal office hours including evenings, nights, weekends and public holidays in order to meet service requirements

Qualifications

1. Possession of current and valid Community Safety Accreditation Certificate (or equivalent)

Will need to work towards passing the CSAS NPPV/2 Vetting

•  Disclosure and Barring Scheme clearance 

• Possession of a full current manual driving licence (provisional driving licence will not be accepted)

This is a career graded post and officers will start on grade 6 and work towards the top of grade 7 depending on the completion of a skills competency

KNOWLEDGE

Understanding of relevant legislation and guidance including;

1. Knowledge of ASB Crime and Policing  Act 2014

• Knowledge of the Crime and Disorder Act 1998

Knowledge of the Police and Criminal Evidence Act 1984, Regulation of Investigatory Powers Act 2000

• RIPA), Criminal Procedures and Investigation Acts 1996 (Disclosure)

• Knowledge of the Environmental Protection Act 1990, Highways Act 1980 and Clean Neighbourhoods and Environment Act 2005.

• Traffic Management Act 2004

• Understanding of court procedures and ability to prepare civil/criminal case papers,

• Understanding of Data Protection Act 1998/2018 and General Data Protection Regulations (GDPR)

• Understanding of the Human Rights Act 1998

• Knowledge of and commitment to equal opportunities policies and anti-discriminatory practice (READI).

Job Category : Procurement

Location : Guildhall, Royal Borough of Kingston

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £21.71 

Undertake proactive monitoring of commissioned services at planned and regular intervals with a designated portfolio of services ensuring that colleagues across ASC are appropriately involved and informed

Collate quality assurance information and intelligence from variety of sources including, audits, observations, engagement with service users, carers and service providers through in person visits, telephone and questionnaires to inform safeguarding, contract management, commissioning and procurement activity

Access quality of care and support being provided, and measure against contractual obligations, safety and quality standards

Identify improvement areas and make appropriate recommendations to stakeholders for review and improvement.

Ensure service user and carer feedback is captured and used to drive quality improvements for service users

Raise concerns on service quality refereed by internal team and through monitoring visits to the Councils governance framework

Work with ASC operational teams, relevant professionals and partner organisations on a regular basis to share market intelligence and agree required actions where service quality concerns are identified

Support any necessary action required to manage suspensions or provider failure that will impact service delivery

Develop, monitor and report on service provider action plans and risk assessments to address poor performance

Job Title : Placements & Assessment Officer (PO1)Job Category :   Social Care – Unqualified

Location : Thomas Hardy House, Enfield Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £22.08

Placements & Assessment Officer Commissioning placements for Looked After Children and Quality Assurance on different type of placements

Skills , Experience

Essential:

1. Knowledge of the range of complex needs of Looked After Children and an understanding of the most appropriate interventions to meet those needs

2. Excellent organisational skills including the ability to manage competing demands, respond to emergency situations and manage your workload effectively.

3. Experience in partnership working with  statutory sector  partners

4. Experience of market management and working with external providers

5. The main requirement of the post holder will be an expectation to travel across the country to undertake detailed assessments and monitoring visits to all Looked After Children’s resources. 

6. The post holder is expected to be resilient with regards to the emotional demands the work may pose.

7. The post holder is expected to work on a flexible basis with some unsocial hours.

Desirable:

1. It is desired that the post holder should be a car driver.

2. Experience of working within a statutory children’s services/setting

3. Knowledge and experience of systems for meaningful engagement with young people in planning, delivering and reviewing services

Knowledge*

1. A knowledge of the Childrens Act 2012.
2. A knowledge of the Leaving Care Act
3. A knowledge of Children Homes Regulations 2010
4. Knowledge of Out of authority placement of looked after children – Volume 2

Knowledge of Safeguarding policies and procedures

Qualification(s)*

1. Qualification in the use of IT systems to produce data reports and trend analyses
2. Willingness to undertake a Commissioning course

Job Category :   Social Care – Unqualified

Location : Thomas Hardy House, Enfield Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £22.08

Placements & Assessment Officer Commissioning placements for Looked After Children and Quality Assurance on different type of placements

Purpose of the Role

To commission placements and support services for Looked After Children and care leavers, ensuring that the needs of individual children and young people are closely matched within available resources and using Best Value principles and to have the lead responsibility for assessments on all IFA, Residential and Semi-Independent resources commissioned by Enfield.

Skills, Experience

(In this section you should list between 4 and a maximum of 8 essential recruitment and selection criteria and 2 desirable criteria).  The information you provide in this section will be used in the recruitment application process to assess the suitability of job applicants.

Essential:

1. Knowledge of the range of complex needs of Looked After Children and an understanding of the most appropriate interventions to meet those needs

2. Excellent organisational skills including the ability to manage competing demands, respond to emergency situations and manage your workload effectively.

3. Experience in partnership working with  statutory sector  partners

4. Experience of market management and working with external providers

5. The main requirement of the post holder will be an expectation to travel across the country to undertake detailed assessments and monitoring visits to all Looked After Children’s resources. 

6. The post holder is expected to be resilient with regards to the emotional demands the work may pose.

7. The post holder is expected to work on a flexible basis with some unsocial hours.

Desirable:

1. It is desired that the post holder should be a car driver.

2. Experience of working within a statutory children’s services/setting

3. Knowledge and experience of systems for meaningful engagement with young people in planning, delivering and reviewing services

Knowledge*

1. A knowledge of the Childrens Act 2012.
2. A knowledge of the Leaving Care Act
3. A knowledge of Children Homes Regulations 2010
4. Knowledge of Out of authority placement of looked after children – Volume 2

Knowledge of Safeguarding policies and procedures

Qualification(s)*

1. Qualification in the use of IT systems to produce data reports and trend analyses
2. Willingness to undertake a Commissioning course

Other Special Requirements*

1.   Ability to following the Lone Working Policy.

2.   Car driver preferred as the post will include extensive travel and knowledge and adherence to the lone workers policy.

Job Category : Social Care – Unqualified

Location : Enfield Highway Library, Enfield Council

Hours Per Week : 16.00

Start Date : Immediate Start

Start Time : 14:00

End Time : 19:00

Salary: £13.39

Outreach Team, support adults with a learning disability to maximise their independence within their own homes. experience of person centred planning, upskilling with cooking, budget and accessing the community.

flexible to work the following 4 week roiling rota:

weeks 1,2,3 and 4 – Tuesday, Wednesday, Thursday and Friday 3pm – 7pm

Sundays will be paid at an enhanced rate of pay

Job Category : Education Non-Qualified

Job location: 17*-20 Pen-Y-Dre, Merthyr Tydfil, Merthyr Tydfil County Borough, CF47 9DY,

Merthyr Tydfil County Borough Council

Hours per week: 21

Start date: Immediate start

Salary: £15.84 per hour

The role will be based at Compass Community Hub 17-20 Gurnos, Merthyr Tydfil and can be flexible on days worked.

We are looking for someone with a background in ceramics who would like to pass on their knowledge to our learners to help them to gain skills and

their health and wellbeing

Deliver agreed training and workshops linked to the outcomes of the Shared Prosperity Fund program and strategic outcomes for MTCBC

Promote social inclusion, engage children , young people and adults in learning opportunities to improve skills levels and help combat loneliness and isolation

Deliver soft skills development , non-accredited and accredited workshops to participants

Support learners by helping individuals to gain access to the benefits of learning by removing barriers

Provide support in curriculum development, quality assurance and commit to including cross cutting themes in modes of delivery

Provide advice, guidance and signposting to further learning and   training opportunities , linking in with the progression officer

Work in partnership with a broad range of professionals and organisations within the statutory, non-statutory and third sector

Disseminate good practice locally and nationally through standardisation meetings

Deliver appropriate accredited courses that fits within the Credit Qualification Framework Wales or awarding body standards

Support in marketing the project to encourage engagement

Be proactive in offering innovative solutions to increase the curriculum offered

Be dynamic and enthusiastic to cover multiple subject areas when required

Ensure safe working practises during delivery and contributing to the wider health and safety practises and procedures of the centre

Will be required to work outside of “normal” working hours when needed

Contribute to the wider development of the employability agenda by attending meeting, contributing ideas for continuous improvement

To develop and maintain quality records and paperwork for funders, awarding bodies, audit and inspections

Any other duties deemed reasonable by the manager / senior manager  

You would need to have advanced skills in ceramics and either have experience in teaching or hold a teaching qualification.

Job Category : Building Services & Maintenance

Job location: Monmouth Depot, Mitchel Troy, Monmouthshire, NP254HX,

Monmouthshire County Council

Hours per week: 37

Start date: Immediate start

Salary: £12.85 per hour