Job Board

Job Category : Social Care & Health Qualified           

Client Location : County Hall, Somerset Council

Hours Per Week :30.00

Start Date : Immediate Start

Start Time :08:30

End Time :17:30

Salary: £30.44

Social worker for the Kinship support pod

Completing Assessment of support needs for special guardianship families, completing support plans and delivering support or identifying appropriate therapist to complete work.

Job Category : Social Care & Health Qualified

Location : County Hall, Somerset Council

Hours Per Week :37.00

Start Date : Immediate Start

Start Time :08:30

End Time :17:00

Salary: £30.44

Somerset Council have an exciting opportunity for an experienced Social Worker to join our Taunton Assessment team within Children’s Social Care. The key purpose of the role is to improve the outcomes for our most vulnerable young people and families in Somerset to encourage positive change. 

We’re working to improve the lives of people in Somerset – and you’ll be a key part of that. Your day-to-day work will involve:

– Work with children and families to complete assessments to reflect individual circumstances including assessment of needs and risk, alongside strengths and protective factors, to develop meaningful plans to ensure that children are protected from significant harm and receive the appropriate multi-agency support.

– Responsible for a caseload of varying complexity, commensurate with experience, ability and qualification; receive and respond to referrals from various sources.

– Assess the needs of children and families under the appropriate statutory frameworks, liaising and working with partner agencies, and other Children’s Services teams, as required

– Participate in a duty rota responding to crisis situations and supporting children to remain safely within their families

– Enable and empower individuals’ families and carers to address issues which affect their health, financial, emotional and social wellbeing and to achieve and sustain positive change.

You will be passionate about relationship-based social work, proud of your profession, and able to reflect and think creatively about how you can build relationships to make a difference to children and families.

You will need to be a qualified social worker registered with Social Work England and have substantial experience working with children and families in social work.

Job Category : Social & Health Care Qualified

Client Location : Sumner House, Southwark Council

Hours Per Week :36.00

Start Date : immediate Start

Start Time :09:00

End Time :17:00

Salary: £23.87

Job Category : Administration
Location : County Hall North, West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Pay – Grade 6 – £12.02 Per Hour

Location – Chichester
Working arrangements – Mix of home and office – 1 day in the office and 4 days from home ( candidates can choose to spend more time in office if wish ) There may occasionally be ad hoc additional meetings requiring colleagues to come into the office.

Job description :
We are committed to ensuring continuous improvement in the quality of care for our customers and our expectations of the health and social care market which deliver those services are high. Working as part of a team this role will play a key part in delivering that commitment, working in partnership with customers, Providers, other departments in WSCC and external organisations.
The key purpose of this team will be:

1. To be responsible for the provider monitoring cycle with initially a primary focus on domiciliary care providers
2. Support and assist with responses to provider concerns/failure with a focus on improvement and development in quality. This may include other types of contracted providers (e.g. residential care providers).
3. Support development of clear processes and responsibilities enabling effective coordination and response to performance related information within AS Operations, Safeguarding and Contract colleagues in the H&SC Commissioning teams. Supported by Team Manager and the broader team, you will identify performance issues, agree performance improvement plans and use your knowledge of the contracts performance framework to improve the quality of delivery for customers.
   This will include both onsite and desktop performance checks as part of the monitoring cycle. In addition this will require close working relationships with your colleagues in Adult Services Operations, Health and Social Care Commissioning and Contracts teams and Adults Safeguarding. The Provider Monitoring & Support team will have a countywide remit and some travelling will be required. This team will form part of the Adults Social Care Quality and Improvement team.

Job Category : Social Care – Unqualified
Location : Orchard House, West Sussex County Council
Start Date : Immediate start
Salary: £16.18

This is a bulk order for cook shifts at Children’s care homes, requiring a DBS.

Job Category : Environmental

Location :Claro Road Depo, North Yorkshire Council

Hours Per Week :42.00

Start Date : Immediate Start

Start Time :09:00

End Time : 17:30

Salary: £12.00

The worker is required to work outside for 42 hours per week undertaking grounds maintenance works. They will be trained to use grass machinery, mowers, strimmers, blowers etc and would be preferable if they can drive.

Job Category : Social Care & Health Non-Qualified

Location : Civic Centre, Bromley Council

Hours Per Week :36.00

Start Date : immediate Start

Start Time :09:00

End Time :17:00

Salary: £20.14

1.         With Heads of Service develop and implement the Trusted Assessor Provider Support Planning programme as set out in the Trusted Assessor Manual.

2.         Work with staff and providers to further develop the Trusted Assessor Provider Support Planning model ensuring that all relevant staff are trained and that processes are in place to enable ongoing monitoring and to maximise independence for vulnerable adults and efficiencies for the council.

3.         Build on Bromley Council’s strengths and outcome-based approaches, to ensure that adults maximise their opportunities and the Council maximises its efficiencies

4.         Work with the System Development Lead to aligning the new system of structure changes with new arrangements in assessment and care management and across Adult Social Care 

5.         Deliver the allocated change projects and strive to achieve all perceived benefits

6.         Responsible for ensuring that all project documentation which is to be supplied to the business, is completed to a high standard

7.         Provide as necessary support and guidance to temporary staff working on specific time-limited projects

8.         Working with Learning and Development and relevant trainers to ensure all Trusted Assessors are engaged and successfully complete a suitable training plan, to ensure successful use of the new system 

SKILLS & ABILITIES

1.         Proven ability to work on own initiative, manage and prioritise workload to meet deadlines, as well as accommodating unplanned changes to circumstances and priorities 

2.         Attention to detail and an ability to present documents to a varied audience

3.         Effective verbal and written communication skills, with the ability to present information in an influencing way 

4.         Ability to plan, organise project work and prioritise tasks in accordance with service requirements

5.         Proficient skills in Microsoft packages including Word, Excel, Outlook, SharePoint etc

            KNOWLEDGE

1.         An awareness of relevant legislation including the 2014 Care Act, financial and procurement regulations and GDPR

2.         An understanding of how research, performance assessment frameworks, development and review methods could be applied in an adult social care setting.

            EXPERIENCE 

1. Practical experience of monitoring, planning, evaluation or performance improvement projects

2. Practical experience of information collection and presentation both electronic and hard copy.

3. Experience of contributing to a change management agenda – particularly in the areas of systems and processes.

4. Experience in conducting/ co-ordinating all aspects of user satisfaction surveys

5. Experience of being part of project groups to undertake time limited work

            QUALIFICATIONS

•          Educated to a minimum of GCSE or similar in Maths and English

Job Category : Education Unqualified

Location :Ballard House, West Hoe Road, Plymouth City Council

Hours Per Week :14.80

Start Date : Immediate Start

Start Time :09:00

End Time :17:00

Salary: £13.41

Role outcomes

 Ensure high quality annual reviews of EHCPs are completed in accordance with the 0-25 SEND code of practice. (30%)

 Ensure that all settings work in accordance with the code of practice relating to annual reviews. (20%)

 Ensure annual reviews of educational provision for children and young people with SEND are needs and outcome specific. (20%)

 Ensure that EHC plans are reviewed and placements monitored to meet the needs of individual children and young people. (30%)

Key activities

 Working directly with children, young people and families, multi-agency professionals and educational settings to monitor quality outcomes for children and young people, providing training where appropriate. (20%)

 Amending Education, Health and Care Plans in line with the code of practice timeframes. (20%)

 Prioritising attendance at key annual reviews of children and young people with an EHCP. Attending in person, or ensuring LA representative is at meeting to consider whether outcomes and supporting targets remain appropriate and to challenge outcomes and provision wherever necessary. (15%)

 Work closely with schools and independent providers regarding annual reviews of students, actively monitoring children and young people’s progress towards their outcomes and longer term aspirations. Focusing on the child or young person’s progress towards achieving the outcomes specified in the EHC plan. (15%)

 Carry out actions as a result of the annual reviews of children and young people 0-25, who have an EHCP, for example requests to panel, referrals/signposting to colleagues within the code of practice guidelines. (15%)

 Monitoring annual review systems and processes for children and young people 0-25, who have an Education, Health and Care Plan (EHCP). Reporting Key Performance Indicators (KPI’s) relevant to annual reviews. (15%)

 Carry out other duties appropriate to the grade of the post.

Essential qualifications/ knowledge

 5 GCSEs (Grade 9-4), including Maths and English.

 Knowledge of the 0-25 SEND Code of Practice and Children and Families Act 2014.

Desirable qualifications/ knowledge

 Experience of providing advice, guidance and training to a range of stakeholders and professionals.

Essential experience

 Experience of working as part of a team.

 Experience of multi-agency working alongside children and families.

 Experience of using IT systems and Microsoft office – eg. collating and presenting statistical information.

Desirable experience

 Experience of working with children and young people with special educational needs.

 Experience of working within an educational setting.

Job Category : Procurement – Senior

Location : Windsor House & Car Parks, Plymouth City Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:00

Salary: £24.66

PLEASE NOTE: IT IS ESSENTIAL THAT THE CANDIDATE IS ABLE TO WORK FROM OUR OFFICES IN PLYMOUTH A MINIUM OF EVERY OTHER WEEK OR 2-3 DAYS A WEEK.

We are looking for an experienced Strategic Commissioning Manager, preferably with a strong understanding of Children’s Services including Social Care and SEND to manage a commissioning team for an initial period of 6 months due to the secondment of the substantive post holder. 

The key priorities for the post are:

Support for pending Ofsted inspections – SEND and ILACS and day to day engagement with managers in Children’s Services including attendance at DMT’s

Line management of a team of experienced Commissioning Officers and Commissioning Assistants

Oversight of external placement brokerage

Engagement with partnership meetings including with the ICB and neighbouring local authority commissioners and local provider partners

Overseeing progress on projects including the procurement of a new Domestic Abuse service, young carers and substance misuse services and refugee support services

Beginning to progress the action plan behind a refreshed placement sufficiency statement

Job Category : Admin / Clerical

Location : Hackney Service Centre, Hackney Council

Hours Per Week :36.00

Start Date : Immediate Start

Start Time :08:45

End Time :20:00

Salary: £17.27

Job Category :Social Care – Qualified

Location : Ty Dewi Sant, Flintshire County Council

Hours Per Week :37.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:00

Salary: £31.98

We are looking for an extremely experienced Social Worker with significant experience in dealing with Hospital Discharge to be part of a newly formed team in Flintshire. 

Flintshire County Council has created the ‘Discharge Assessment and Recovery Team’ to provide support to the citizens of Flintshire through D2RA pathways, including discharge from local acute and community hospitals, step down beds and a specialist D2RA unit providing gold standard multi-disciplinary support.

The successful candidate will work holistically with citizens co-producing strength-based, outcome focused interventions, encompassing the key principles of the SSWBA 2014. The work is fast paced and rewarding, providing opportunities for creative and innovative practice via multi-disciplinary working. The team work in partnership with health colleagues improving outcomes for citizens.

The post will require the successful candidate to work flexibly across the different pathways and key sites that the team covers. The team operates a hybrid working policy. 

The ability to speak Welsh is desirable for this post. 

Please do not submit recently qualified social workers.  They must also be registered with Social Care Wales

Principal Accountabilities

1.         The post holder will undertake a range of community care and safeguarding assessments, in accordance with relevant statutory requirements, identifying risks, needs and options. 

2.         Develop and implement care plans, which are clearly linked to the needs of clients and identify any unmet needs and outcomes 

3.         The post holder will construct value for money care packages; commission a range of services designed to minimise risk and improve quality of life of service users and carers 

4.         The post holder will work with individuals and their families, carers and communities to help them make informed choices and decisions, enabling them to clarify and express their needs and contribute to service planning 

5.         Manage an allocated case load of clients; regularly monitor, review and evaluate changes in client’s needs and ensure that all services contribute effectively to the care plan and ensure it remains an effective use of resources. 

6.         The post holder will develop and maintain effective relationships with clients, their families and carers; provide advice and support, promote independence and early intervention, as necessary; help resolve conflict where appropriate. 

7.         The post holder will liaise with colleagues in own and other departments and external agencies in order to gather information relevant to assessment and care planning activities; act as advocate on behalf of clients and carers within the local authority and with health agencies and voluntary organisations 

8.         The post holder will update case-notes and other records, write reports as required; if required give evidence in court in relation to care or other proceedings. 

9.         May supervise a social work student on placement, trainees, support staff or volunteers. 

10.       Continue to undertake post qualifying training such as CPEL credits that will meet the requirements of the Care Council for Wales, including experienced practitioner awards, such as Practice Assessor, Best Interest Assessor, Deprivation of Liberty Assessor etc.  Upon completion of such qualifying programmes the post holder will engage in the practice.

Academic/ Professional Qualification

Social Work qualification (CQSW, CSS, DipSW) 

At least two years post qualifying experience As social worker assessing and managing risks.  Designing outcome focussed care plans.

Previous experience of working with older people and their families / carers.

Knowledge and Experience

Proven ability to undertake assessment of older people and their families / carers in conjunction with other professionals as required 

Ability to arrange, monitor and evaluate care plans 

To use initiative and make decisions without consultation where appropriate 

To be creative and innovative in approach and designing care plans

Reviewing and monitoring care arrangements 

Previous experience of working with a multi-disciplinary team. 

Working knowledge of legislation as pertains to social care 

Job Category : Human Resources

Location : Newham Dockside, London Borough of Newham

Hours Per Week :36.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:00

Salary: £14.00

Overall purpose of the role – Providing effective support to the Mayor and other Executive Members of the Council, through the management and facilitation of Cabinet Accountability Model (CAM) meetings. 

Key Tasks and Accountabilities: 

•          Support the implementation, embedding and day to day working of the new Cabinet Accountability Model with regards to their assigned Cabinet Members’ portfolios.

•          Ensure the smooth running of the CAM processes which could include coordination and drafting of CAM meeting agendas, facilitating CAM meetings, and collating and publishing CAM papers for the meeting.

•          Proactive management of  the CAM Actions log and Forwards Plans and track key CAM deliverables in relevant the actions log and forward plan.

•          Where necessary, support may be required for co-ordination with the wider Mayor’s Office team, to support and align with CAF, Scrutiny and Cabinet activities.  

•          Forward planning with the Cabinet Lead and Corporate Director to ensure they are briefed and provide input ahead of CAM meetings and decisions are made in a timely manner. 

Experience and Skills:

•          Experience of providing Cabinet support service.

•          Experience of devising and implementing management and administrative systems in a busy senior executive environment.

•          Experience of managing the co-ordination of writing and delivery of meeting notes and actions from high profile meetings.   

•          Advanced knowledge and experience of using information technology packages including Microsoft Office packages, e.g., schedule, email, databases, spreadsheets, word processing and PowerPoint.

•          Ability to develop and maintain effective administrative support systems.   

•          Ability to develop, manage and maintain effective and efficient co-ordination of Member level meetings.    

•          Ability to produce quality written work to tight deadlines.   

•          Ability to develop and maintain effective liaison with council Members and Senior Management.   

•          Ability to communicate clearly and effectively orally and on paper, including the ability to write reports.   

•          Ability to priorities workload and meet varying deadlines.   •          Ability to work flexibly as part of a team

Job Category : Management

Location : Town Hall, London Borough of Havering

Hours Per Week :36.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:30

Salary: £144.00

Experience

1. Proven experience of detailed interpretation and application of the Freedom of Information Act, Environmental Information Regulations, Re-Use of Public Sector Information & the Data Protection Act.
2. Expert knowledge of the Freedom of Information Act 2000, Environmental Information Regulations 2004, Re-Use of Public Sector Information Regulations 2015 & the Data Protection Act 2018 exemptions and their application & the General Data Protection Regulation
3. Expert knowledge in the application of the Data Protection principles to Subject Access Requests when dealing with directly or giving advice.
4. Significant experience working in information compliance
5. Experience in the management of ‘Records Management’ practices

Skills

1. Ability to work alone and make decisions
2. Exceptional ICT skills
3. Ensure confidentiality of personal, sensitive data at all times and to promote & support this throughout the Council
4. Ability to work as part of a team
5. Ability to interpret advice and instructions given by the Information Commissioner and other agencies
6. Excellent communication skills both oral and written
7. Ability to work under pressure involving continual change and management of conflicting priorities
8. Ability to promote good governance and transparency
9. Ability to deal with a substantial volume of work and meet tight deadlines
10. Excellent organisational skills and eye for detail 
11. High level of political understanding 
12. Has a high degree of integrity 

This will be mainly remote working. Though may be office attendance may be required at times.

please check JD

This is short term contract so it is essential that we source someone with hands on experience of processessing and responding to FOI, SARs and EIR’s request. 

Experience

Proven experience of detailed interpretation and application of the Freedom of Information Act, Environmental Information Regulations, Re-Use of Public Sector Information & the Data Protection Act.

Expert knowledge of the Freedom of Information Act 2000, Environmental Information Regulations 2004, Re-Use of Public Sector Information Regulations 2015 & the Data Protection Act 2018 exemptions and their application & the General Data Protection Regulation

Expert knowledge in the application of the Data Protection principles to Subject Access Requests when dealing with directly or giving advice.

Significant experience working in information compliance

Experience in the management of ‘Records Management’ practices

Job Category : Sec / Admin

Location : The Ray Hurst Centre, Liverpool City Council

Hours Per Week :35.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:30

Salary: £10.58

The successful post holder will be required to support the Quality Assurance & Safeguarding Unit providing high quality business support to Independent Reviewing Officers & Child Protection Chairs in the delivery of statutory responsibilities.

You will be responsible for the end to end administration of arranging statutory Child Protection Conferences & Looked After Children Reviews. This will involve liaising with social workers, team managers and Independent Reviewing Officers via verbal and electronic correspondence.

You will be a dynamic person with a positive ethos and a commitment to supporting children and young people. You will work well in a team and under your own initiative with the ability to prioritise a busy workload.

Responsibilities of the post include:

Substantial experience in working in a busy, confidential office environment in a senior management support role.

Experience of communicating with a wide variety of internal and external customers and dealing with issues in an appropriate manner.

Experience of processing financial data to a high standard, including ordering goods /services, payments and processing invoices.

Experience of arranging, administering and servicing meetings and low level panels, including the preparation of all paperwork, minute taking and distribution of minutes within agreed timescale. 

The role will be based in Ray Hurst Centre, Pendine Close, Liverpool L6.

Job Category : Housing

Location :The Deane House, Somerset Council

Hours Per Week :37.00

Start Date: Immediate Start

Start Time :09:00

End Time :17:30

Salary: £19.31

Work Experience Knowledge & Skills

Essential

Effective written and verbal communication

Ability to deal inventively and sensitively with a wide range and spectrum of people in greatly varying circumstances.

Ability to establish and manage realistic applicant expectations.

Ability to manage a diverse caseload effectively where detailed and complex investigations are required, working with precision and attention to detail.

Ability to maintain accurate detailed and timely case notes and other evidence-based records.

Good organisational and administrative skills.

Ability to speak fluent English as stated in Part 7 of the Immigration Act (2016)

Desirable

Knowledge of the Homelessness legislation. (Housing Act 1996, Homelessness Act 2002, Suitability Order 2012, Homelessness Reduction Act 2017)

Knowledge of the Landlord and tenant law.

Knowledge of Options available to somebody that is homeless or at risk of homelessness.

Knowledge of Data Protection. Negotiating skills

Equality and diversity issues and an understanding of the relevance to a housing advice service

Experience of working within a Housing Options team

Experience of working in a housing association, local authority housing department or similar organisation.

Experience of dealing with the public and in particular vulnerable applicants

Experience of effective partnership working which has led to positive solutions

Provide advice, information and assistance to applicants who are homeless or at risk of homelessness. Help applicants to explore their housing options and find suitable accommodation that meets their needs. To work with a range of partners and agencies to prevent and reduce homelessness in the community.

Referral signposting to supporting agencies.

Qualifications

Essential

Education qualification to at least A level standard or acquired knowledge to NVQ level 4 and ongoing commitment to continuous professional development and where required will acquire specialist accreditation and skills.

 – Remote working, Duty rota 2 days a week, details discussed at interview.

 – Team size roughly 10 including management support

 – Case load to be managed alongside homelessness duty cover

Job Category : Building Services & Maintenance

Location :Mount Pleasant Car Park, Liverpool, L3 5RR, Liverpool City Council

Hours Per Week :1.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:30

Salary: £11.82

To secure effective and efficient management of City Council’s various on/off street (including multi storey) parking. 

We work a 24/7 365 service dealing with members of the public on a face to face or through an intercom. We manage four multi story car parks for Liverpool City Council we need to have a number of staff on duty at any one time. 

In the event of an emergency, we are required to have staff respond immediately. We have key staff on duty with training to deal with any issues with members of the public, Health and Safety issues and patrolling all four sites for criminal activity and to evict rough sleepers. 

We control all car parks from one location and supply a service to the Arena and convention/exhibition centre. 

This role is subject to shifts on a 24/365 basis.

Job Category : General Industrial

Location : Cranfield Beach Lifeguard Station, Newry, Mourne and Down District Council

Hours Per Week :20.00

Start Date : Immediate Start

Start Time :10:00

End Time :18:00

Salary: £10.79             

Duties and Responsibilities

1.         Maintenance of amenity and beach , including checks on equipment, litter collection patrols, cleansing of public building, pathways, car parks, slipways, toilets, signage and assisting higher graded operatives in their work.

2.         Patrolling the Council managed facilities to ensure protection of property and that Council bye-laws are enforced.

3.         Day to day maintenance of the facility, car park, signage, including toilets, shower block and play areas, and ensuring a high standard is maintained in these areas.

4.         Checking the safety of the facility and associated facilities prior to use by the public and, if required, recording details of checks carried out.

5.         Open and close the facilities and controlling traffic as required, and attendance at the facilities at all times when required.

6.         Enforce Council bye-laws and ensure good order is maintained at all times, and to ensure that appropriate report sheets are completed and that appropriate actions are taken in relation to any unauthorised activity on Council managed property.

7.         Complete a litter patrol of all Council managed facilities including the beach area.

8.         Working with / referral to appropriate officers with regard to general maintenance, breaches of bye-laws and any other issues relevant to the upkeep of the amenity.

General

1.         Carry out duties for all jobs up to and including those in the grade / scale set for this post

provided such duties are deemed to be within the area of work.

2.         Carry out duties in compliance with the Health and Safety at Work Order 1978 (as amended); Acts of Parliament; Statutory Instruments and Regulations and other legal requirements; and all Council Policies and Procedures including Dignity at Work, Health and Safety, Attendance and all relevant Codes of Conduct.

3.         Complete all documentation associated with the duties of the post.

4.         Participate in staff training and development activities to ensure that knowledge, skills and competence required to fulfil the role in full are up to date.

5.         Undertake the duties in such a way as to enhance and promote the positive reputation of Newry, Mourne and Down District Council.

6.         Undertake all aspects of work respecting confidentiality.

7.         By its nature the post will require flexible working to meet the needs of the service.

8.         Contribute to Corporate, Departmental and Regional working groups as required.

FACTOR AND CRITERIA

Experience

•          At least 6 month’s previous work experience of cleansing duties in a working environment.

•          At least 6 months’ experience working with members of the public.

•          At least 6 months’ previous experience of patrolling and enforcement duties eg, car park, litter control.

•          Experience of basic record keeping.

Skills and Knowledge

          Good understanding of health and safety practice relevant to the post.

          Ability to work on own initiative with minimal supervision.

          Ability to maintain high standard of cleanliness in accordance with specified requirements.

Job Category : Human Resources – General

Location : Ballard House, West Hoe Road, Plymouth City Council

Hours Per Week :37.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:00

Salary: £20.47

Role outcomes

 Provide advice and support in respect of job evaluation, job redesign, restructure, employee relations, contractual and other operational HR issues.

 Deliver an effective and timely HR Consultancy service by working in partnership with managers on HR related issues, such as those arising from restructuring, TUPE and change exercises.

 Develop and mentor the HR and Culture Assistants

 Evaluate the service provided to Directorates and meet regularly with users to review the service and work with the HROD Community to further develop monitoring mechanisms against which the HR teams’ performance can be measured.

 Attend and support managers on appropriate action to take on disciplinary, grievance, capability and absence issues with minimal supervision, in line with Council’s policies and procedures. Where managers are new to this area, providing hands on support and advice and training to help up- skill the managers.

 Attend formal meetings/hearings/ case conferences/appeals as necessary and advise on management reports and correspondence in accordance with Council’s procedures.

Key activities

Use case management tools, case conferences, rag ratings to manage cases status and facilitating lessons learnt approach. Evaluating the effectiveness of the services provided by seeking feedback on employee experience across the Council on a regular basis.

 Promotes interdisciplinary co-operation, which actively pulls teams together to deliver service objectives. Also deliver services in line with our service level agreement.

 Develops a good understanding of business issues and how to identify and deliver HROD interventions and solutions to meet business needs.

 Interprets HR policies and terms and conditions and ensure that these are implemented fairly

 Work closely with the Head of Consultancy, Culture HR Partners, Trade Unions and OD Consultants to provide a seamless HR service.

 Assist in facilitating ER case conference and lesson learns to promote continuous improvement and ensure that the appropriate interventions are in place.

 Ensures the Council meets its obligations in terms of our People Strategy, Corporate plan.

 Deliver excellent customer and person centric services. Develop professional working relations with managers and coach managers on ER activities to build their HR Capacity.

 Manage and contribute to HR projects and assist in the development of HR policies.

Essential qualifications/ knowledge

Associate member of the Chartered Institute of Personnel and Development or equivalent or working towards CIPD level 5- Associate Diploma.

Understanding of the local government sector, the wider commercial market and new models of service delivery and the challenges facing the sector.

 Previous experience in Human Resources or HR consultancy role within a large and complex organisation

 Strong Employee Relations (including development of HR policies and guidelines) and employment law knowledge

 Understanding of equalities legislation and application in HR activities.

Desirable qualifications/ knowledge

Knowledge of e-capabilities for HR services and experience in and evaluating the effectiveness of the HR activities.

 MCIPD with evidence of continuing professional development  Accredited Mediator

Accredited Mediator

Essential experience

Experience of providing HR support on a full range of issues to line managers providing creative solutions to business problems

 Experience of significant casework in sickness absence management, disciplinary and grievances.

 Experience of managing change including re-structure, redundancy and staff transfers and the use of the relevant statutory and legal requirements.

 Experience in conducting redundancy consultations/communication and providing direct support to line managers and employee during the process is essential.

 Experience of contributing to the development and successful implementation of HR policies or procedures.

 Knowledge of employment law and current best practice in people management experience in identifying and implementing improvements to HR processes.

 Reacts appropriately and in a timely way to current ER issues and problems and does so decisively.

 Acts promptly in crisis or other time sensitive situation, involving others where appropriate and ability to facilitate case conference and resolve long standing cases swiftly and successfully.

 Facilitation of training on HR matters and evidence of continuous professional development

 Proven ability to develop a good understanding of business issues and how to identify and deliver HROD interventions and solutions to meet business needs.

HR Consultant required for up to 12 months with experience of employee relations and restructuring within local government.  Based within a supportive and professional team, the role will require hybrid working – with a requirement to be on site 2 to 3 days per 

Job Category : Human Resources

Location : ALEXANDRA HOUSE, London Borough of Haringey

Hours Per Week :36.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:30

Salary: £140.00

Main Responsibilities

1. Delivery of a high quality, accurate customer focussed onboarding and employment screening

service for all our customer groups which are delivered within or exceeding our Service Level

Agreements.

2. To work closely with the resourcing team to process candidate’s compliance documentation

in line with Haringey Council’s Recruitment Policy

3. Responsible for providing a high level of customer service to all candidates, engaging and

building relationships

4. Liaising with candidates through the initiation of the compliance software as well as by phone

and face to face to assist them through the onboarding/compliance/screening process where

necessary

5. Arranging suitable times for candidates to attend right to work document check appointments that are customer focused and offer flexibility for the candidate.

6. Liaise with the Senior HR Officer (Compliance) where a candidate has disclosed information

on their DBS certificate which needs to be assessed against Haringey Councils Recruitment of

Ex-Offenders Policy and safeguarding requirements.

7. To maintain confidentiality at all times and ensure any disclosed information is shared on a

strict “need to know” process.

8. To ensure any disclosures are assessed and considered within a clear objective risk

assessment framework and all decisions and actions taken clearly documented and filed for

audit purposes.

9. Responsible for confirming the candidate’s appointment, agreeing appropriate start dates and

issuing all relevant employment documents in a timely manner and within agreed timescales.

10. Delivery of high quality, efficient HR Service customer query resolution aiming for first time

resolution and proactively suggesting updates to guidance materials to support ESS/MSS and

HR Self-Service.

11. Maintain the integrity of all HR Data, data flow, processes, and procedures

12. Delivery of accurate advice and guidance by ensuring up to date knowledge and

understanding of HR policies, practice notes and procedures.

13. Clear escalation and or handover of customer query ensuring customer and next team, e.g.

HR Advice, are fully briefed on requirements

14. Proactive review of common requests or issues to drive identification of future improvements

to guidance.

15. Continuous work with HR Support Service, the wider HR Team, and other council teams as

appropriate, to transform service delivery and increase digital utilisation for the council.

16. Proactively identify and implement current and future opportunities to increase ESS and MSS.

Knowledge, Qualifications, Skills and Experience

Up to date experience of employee screening, compliance and right to work checks

Experience of recruitment and onboarding within a medium sized organisation

Up to date knowledge of UK Regulatory, legislative, and local council requirements

HR Operations/HR Shared Service experience

Excellent teamwork skills

Excellent customer service skills to include face to face.

Excellent communication skills in both verbal and written correspondence

Ability to work in a fast-paced environment with a desire to develop and deliver a first-class service

CIPD or relevant qualification/membership

Experience of using compliance software

Experience of other HR platforms, providers and systems

Experience in Digital transformation to improve and streamline services i.e. use of workflows

Under the leadership of the HR Operations management team provide a professional, high quality, accurate customer focused onboarding, employment screening and compliance service to all our customer groups. Working in partnership with the HR Support Services colleagues, the Resourcing Team and wider HR function to support a seamless on-boarding process and HR transformation.

Job Category : Housing

Location :Sutton Gate, Sutton Housing Partnership

Hours Per Week :36.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:15

Salary: £20.57

Responsibilities and outcomes Key responsibilities:

• Provide excellent place based housing management services to tenants and leaseholders.

• Enforce SHP’s arrears recovery policy and procedure including proactive discussions with residents, pre-court visits and court/eviction attendance.

• Prepare cases for court action and represent the Council/SHP in court.

• Be responsible for residents on your patch at tenancy termination and sign up to ensure properties are returned in good, clear condition and let promptly.

• Complete settling in visits, probationary tenancy visits, and occupancy checks and enforce any breaches of tenancy.

• Provide advice and support of our vulnerable customers and where necessary signpost them to other services that are able to sustain their tenancy.

• represent SHP at case conferences and multi-agency meetings managing effective stakeholder relationships and seeking joint solutions to housing issues.

• Actively encourage and undertake resident consultation and community development initiatives that offer opportunities for residents to be involved and influence the services they receive. Identify and support residents who want to start new resident associations.

kills/Experience Essential:

• Maintaining detailed, evidence-based records using attention to  detail and excellent verbal and written communication skills.

• Remaining assertive whilst responding sympathetically and with understanding to residents with personal and sometimes distressing issues.

• Working on your own and as part o fa team with minimal supervision.

• Working in a fast paced and busy environment, happy to take on a range of tasks and be flexible and adaptable.

• The ability to manage your time and organise priorities so that work is managed efficiently and to high standards.

Proven track record of providing excellent customer services.

• Proven ability to work methodically, follow agreed procedures and accurately record data a n d information.

CIH or other relevant qualification.

We require 3 individual Housing Managers to cover secondment posts