Job Board

Job Category : Engineering & Surveying
Location :Ballard House, West Hoe Road
Hours Per Week :37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £18.81
Plymouth City Council is recruiting a Building Survey to support the Facilities Management Team with the delivery of repairs and maintenance across a diverse range of properties within Plymouth City Council’s corporate property estate.

You’ll get to enjoy an amazing quality of life by the sea in the home of the UK’s first National Marine Park with the flexible ability to hybrid work with a mixture of home working and office working.

You will be delivering programmed and responsive maintenance works and condition surveys in support of the council’s maintenance and capital programme plans. This is a really exciting time to be joining the team as we undertake a programme of capital improvements to our estate.

Key activities will include carrying out site inspections to determine the most appropriate remedial works, including reviewing supplier quotations and estimates, and providing technical advice on strategic projects.

The successful applicant will have demonstrable customer service and IT skills, enabling them to respond to work requests, originating both from members of the public and colleagues.

This role is suitable for flexible working subject to the needs of the service.

Experience of working within a commercial environment, responsible for maximising opportunities to generate additional income or contract growth.

• Numerical skills to enable cost effective maintenance solutions to be selected
• Ability to work at height, in confined spaces and on site in exposed weather
• It skills to use CAD systems and Digital Mapping systems
• Communication skills to inform customers/clients of building maintenance
plans and progress. Skills need to be able to be tailored to suit the occasion
• Planning of own workload to ensure effective delivery of maintenance
works/activity
• This is a demanding role and the post holder will be required to work
autonomously, making decisions within the scope of their allocated responsibilities. Long periods of concentration are required to be able to undertake complex and detailed works, often with conflicting pressures
• Management and personal attributes to undertake the competent person function – able to effectively identify and prioritise risks; when required to act appropriately to affect devolved authority to ensure statutory compliance within the corporate estate

Job Category :Financial (Kingston & Richmond)
Client Location : 42 York Street, (Kingston & Richmond)
Hours Per Week :36.00
Start Date : Immediate Start
Start Time :09:00
End Time : 17:00
Salary: £34.00

to mid December. They will be monitoring our looked after children placements and social care teams, as well as supporting the preparation of budgets for 24-25

• Fully qualified accountant with active membership of a reputable accounting body (CIPFA, ACA, CIMA, ACCA) is desirable but applications from candidates qualified by experience are also encouraged.

• Experience of producing monthly management accounts and reporting including trend analysis of key income and expenditure areas, analysis of variances from plan and forecast and review of balance sheet items to ensure correct reporting of monthly financial position.
• Experience of producing budgets and forecasting in partnership with colleagues across services and using activity data and other intelligence to inform financial reporting and decision making.
• Experience of supporting operational reviews of financial performance and taking appropriate and timely action when projections indicates that action is required.
• Understanding of savings/efficiency programmes and ability to undertake financial modelling and ongoing financial monitoring for these schemes.
• Ability to be able to provide financial support for bids and contract negotiations and of ensuring that service models and associated costings are completed in line with standard processes and accurately reflect the resources required to deliver service specifications and contractual deliverables.

Job Category : Interims

Location :London Borough of Newham

Hours Per Week :36.00

Start Date : Immediate Start              

Start Time : 09:00

End Time : 17:00

Salary: £317.86

Experience as a marketing manager with knowledge of latest brand management and marketing approaches including design, production, digital marketing, social media and evaluation. 

Understanding of the local government context including insight into the needs/barriers of target audiences. 

Demonstrable experience of delivering brand management and marketing strategy for a large organisation.

Strong project management skills with the ability to manage multiple, complex project simultaneously. 

Excellent writing, editing and proofreading skills. 

Events, advertising and publication experience, specifically in magazine production.

Exceptional digital design experience including as it relates to website performance, content design and production approaches. 

Experience of supplier management including briefing and project management. 

Experience of budget management including in identifying ways to reduce costs and increase value. 

Experience in applying data led marketing including in evaluation and design of activity.

Location :Civic Offices, London Borough of Sutton

Job Category : Social Care & Health Qualified

Hours Per Week : 36.00

Start Date : Immediate Start              

Start Time :09:00

End Time : 17:00

Salary: £30.55

Reporting to the Service Manager or service specific Team Manager, Team Manager’s will be responsible for the leadership and management of the Service. Using  their advanced knowledge and experience  they will  lead and model  practice which meets statutory requirements and provides Early Help and prevention to reduce need and support independence using the relevant practice framework for the service. They will support the manager to develop and embed a culture of learning and improvement through supervision, mentoring,sharing of best practice knowledge, research and the competent application of  legislative frameworks, including deputising in their absence

These roles will deputise for the Service Manager or Service specific Manager and will form part of the on call duty rota as app

Job Title :HR Business Partner
Job Category : Interims
Location : Town Hall, London Borough of Havering
Hours Per Week :36.00
Start Date :Immediate Start
Start Time :09:00
End Time : 17:30
Salary:£317.86

Up to 6 months
Mostly working from home – occasional office visits for meetings
looking for public sector experience or similar
Needs to have HR Ops/restructure experience

This BP role is mainly focused on Change and restructures and will lead on this and must have evidence of structure change on CV Dealing with restructures, developing structures with new roles . Will also be HR generalist– ideally public sector background for this role Other must haves: • Delivering innovative HR strategic solutions • People management including motivation, performance and capability • Provision of strategic HR advice that positively impacts service provision • Leading on change management in a complex organisation • Implementing HR policies and procedures and proposing recommendations for improvements • To present options taking a risk based approach • CIPD or equivalent, and evidence of continuous professional development • Demonstrable knowledge of both HR policies and procedures and employment law • Delivering a range of customer focused high level HR advice • Good working knowledge of Microsoft Office and other desktop IT applications • Proven track record of influencing senior managers in a complex organisation • Significant experience of both implementing HR policies and procedures, and proposing recommendations for improvements • Demonstrable experience of analysing extensive data and producing HR reports to facilitate business decisions • Significant experience of working with a variety of TU partners

Job Category :Interims
Location : Town Hall, London Borough of Havering
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time :09:00
End Time : 17:30
Salary: £254.29 Per Day

Mostly working from home – occasional office visits for meetings
Will be HR generalist–public sector background for this role – Other must haves: • Delivering innovative HR strategic solutions • People management including motivation, performance and capability • Provision of strategic HR advice that positively impacts service provision • Leading on change management in a complex organisation • To present options taking a risk based approach • CIPD or equivalent, and evidence of continuous professional development , Delivering a range of customer focused high level HR advice • Good working knowledge of Microsoft Office and other desktop IT applications • Proven track record of influencing senior managers in a complex organisation • Significant experience of both implementing HR policies and procedures, and proposing recommendations for improvements • Demonstrable experience of analysing extensive data and producing HR reports to facilitate business decisions.

Job Category : Social Care & Health Non-Qualified
Location : Mercury House, London Borough of Havering
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £29.52
RATE: PAYE £30
WORKING: HYBRID
DURATION: 3 months (extension for the right candidate)

PLEASE NOTE: – This is not a social work post but a qualified youth work post.

The primary purpose of this role is to:

-Directly manage and matrix-manage a team and to support and implement the strategic planning of the service in relation to youth influence and participation.

-To provide leadership management in the delivery of efficient operation services to ensure the delivery of high quality, fully integrated services to children, young people and their families in line with the requirements of national legislation (including government regulation, local policy and best practice.

-Deputise for the Service Manager/Team managers across the service.

-Financial decision making and accountability for team budget within the agreed budgetary limits. Working with the wider management team to inform commissioning and market management/development to ensure service provision meets local need and delivers improving outcomes for children and families and value for money.

-To be responsible for assigned projects.

-Responsible for the HR management, performance and resource allocation for the team and to manage the ongoing development of the service through the continuous improvement and performance management structures.

-Support Face to Face working in line with Havering Children’s Services models and guide collaborative partnership working with multi-agencies

Job Title : HR Officer

Job Category : Professional

Client Location :Service Headquarters, Carmarthen Mid and West Wales Fire and Rescue Service

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time :09:00

End Time : 17:30

Salary: £18.35

Job Category : General Industrial

Client Location : Harrogate, North Yorkshire County Council

Start Date : Immediate start

Salary: £12.27

*Requirements*

Clean Driving licence 

Past experience in cleaning 

*Shifts*

20/052023 – 17:00-20:00pm – Public Toilet Cleaning – Knaresborough 

21/05/2023 – 10:00-12:00pm & 16:00-20:00pm – Public Toilet Cleaning – Harrogate 

Job Category : Admin / Clerical

 Location : Civic Centre, Bromley Council

Start Date : Immediate Start

Start Time :08:45

End Time :17:00

Salary: £12.27

To provide general administrative support to the Central Placements Team.

SUMMARY OF RESPONSIBILITIES AND DUTIES: 

1 – To liaise with Finance section ensuring all relevant information is provided to enable contracts to be issued and payments made.

2 – To assist with the reconciliation and inputting of invoices on the payments system (Fusion).

3 – To maintain the computerised or manual systems required with details of services commissioned and providers to ensure accurate financial and care records are held by the Authority.

4 – To participate in a rota of panel support with other panel administrators, covering where necessary for sickness and annual leave.

5 – To Support the Contracts Officer, with administration of contracts and novations.

6 – To Support Panel Administrations with minute taking and scheduling of Panels for Adult and Childrens Social Care.

7 – To participate in the training of locum and/or temporary staff as required.

8 – To undertake any other duties commensurate with the level of the post, as required to ensure the efficient and effective running of the Department / Section.

SKILLS & ABILITIES

1.         Ability to set up and maintain computerised information systems effectively, including spreadsheets and database systems.

2.         Ability to organise and prioritise workload effectively and methodically.

3.         Ability to communicate effectively, both orally and in writing.

4.         Ability to use initiative and be self motivated.

5.         Flexibility within office environment.

6.         Ability to work both individually and as part of the team.

7.         A customer-focused approach to your work.

8.    Preferable experience of processing invoices

9.    Preferable experience in the issuing of contracts and novations

Job Category : Permanent
Location : Ballard House, West Hoe Road, Plymouth City Council
Hours Per Week :  37.00
Start Date : Immediate Start

Base Salary : £58,849.00

Plymouth City Council is a great place to work, but we have ambitions to make it even better. To create a place where everyone, whatever their background, has the opportunity to reach their potential, to work in a safe and healthy environment and to enjoy a good quality of life. To build an organisation where employees feel valued, inspired and empowered to help us achieve our goals and provide the best services possible to our residents.

Plymouth’s HROD department has reshaped its services. We are realigning our service provision to put digital, learning and innovation at the heart of what we do. We have created four new functions – HR Consultancy, Culture and Employee Engagement, Health and Safety, and the HR Culture Partnering Team.

Head of Culture and Employee Engagement Role Profile
Grade L: £58,849 – £62,895
Relocation package available (subject to terms and conditions)
Role Reference: 

As our permanent Head of Culture and Employee Engagement, you will be part of our senior management team, responsible for delivering key elements of our People Strategy and will provide expert and professional HROD leadership, and advice. You will be partnering with and coaching senior leaders to ensure services are accessible, efficient and provide value for money to our customers and residents.

Working closely with the Service Director of HROD, you will be responsible for a small team developing and leading organisational development activities which deliver a culture of high performance and employee engagement in support of the Council’s People’s Strategy. This will include developing, implementing and evaluating the impact of cross-organisational strategies, plans, systems and processes in areas including learning and development.

You will need to be a highly credible professional with a demonstrable passion and drive for organisational development and employee engagement.

You will need: 
• A recognised HROD or L&D qualification and CIPD member status is essential
• Experience of leading an organisational development function for a complex organisation, whether as a stand-alone practitioner or as a manager
• Current  knowledge and understanding of organisational design techniques and approaches 
• Knowledge and understanding of HROD processes and interventions which embed culture change, behaviours and values, and achieve employee engagement.

Job Category : Permanent
Category : Permanent Recruitment
Location : Ballard House, West Hoe Road, Plymouth City Council
Hours Per Week : 37.00
Start Date :Immediate Start
Base Salary : £58,849.00

Plymouth City Council is a great place to work, but we have ambitions to make it even better. To create a place where everyone, whatever their background, has the opportunity to reach their potential, to work in a safe and healthy environment and to enjoy a good quality of life. To build an organisation where employees feel valued, inspired and empowered to help us achieve our goals and provide the best services possible to our residents.

Plymouth’s HROD department has reshaped its services. We are realigning our service provision to put digital, learning and innovation at the heart of what we do. We have created four new functions – HR Consultancy, Culture and Employee Engagement, Health and Safety, and the HR Culture Partnering Team.

Head of Health and Safety Role Profile
Grade L: £58,849 – £62,895
Relocation package available (subject to terms and conditions)
Role Reference: CORP/2029

As our permanent Head of Health and Safety, you will be part of the senior management team, responsible for delivering key elements of our People Strategy in line with the Council’s values and behaviours.   

You will provide expert and professional health and safety leadership, and advice, working collaboratively with colleagues to contribute to the safe, efficient and effective delivery of the Council’s vision, priorities and services.
Working closely with the Service Director of HROD, you will be responsible for a small team delivering a high quality service to leaders and managers across the Council in a variety of settings. 
To be considered for this opportunity you will need to be a highly credible professional with a demonstrable passion and drive for health and safety. 
You will need: 

• NEBOSH diploma in occupational health and safety, or equivalent 
• Chartered membership of IOSH, or equivalent.
• Post graduate or professional qualification in safety management and/or risk management
• In-depth knowledge and understanding of laws, regulations and guidance that apply to health and safety
• In-depth knowledge and understanding of relevant statutory duties and functions provided by local authorities 

Job Category : Manual Labour / General Industrial

Location : Crematorium & Cemetery, Swale and Maidstone Borough Council

Hours Per Week :37.00

Start Date : Immediate Start

Start Time:07:00

End Time:15:00

Salary: £9.93

Job Category :Social Care & Health Qualified
Location :Civic Offices, London Borough of Sutton
Hours Per Week :36.00
Start Date : Immediate Start
Start Time :09:00
End Time :17:00
Salary: £30.55

Reporting to the Service Manager or service specific Team Manager, Team Manager’s will be responsible for the leadership and management of the Service. Using their advanced knowledge and experience they will lead and model practice which meets statutory requirements and provides Early Help and prevention to reduce need and support independence using the relevant practice framework for the service. They will support the manager to develop and embed a culture of learning and improvement through supervision, mentoring,sharing of best practice knowledge, research and the competent application of legislative frameworks, including deputising in their absence

These roles will deputise for the Service Manager or Service specific Manager and will form part of the on call duty rota as appropriate

Job Category : Management

Location : London Borough of Havering

Hours Per Week :36.00

Start Date : Immediate Start              

Start Time : 09:00

End Time : 17:30

Salary: £35.00

The role will be mainly remote working but there are staff on site so attending the office occasionally will be required, perhaps once or twice a month.

About Us

An exciting opportunity has arisen for an experienced manager in Housing Benefit, Council Tax Support and Discretionary Payments to lead Havering’s Benefits Services within oneSource, Exchequer & Transactional Services.

Exchequer & Transactional Services is an innovative department with a strong commitment to administering Benefits in a fast, efficient and controlled manner.

The Benefits Service is responsible for paying out £54 million in Housing Benefit and £15 million in Council Tax Support to residents of Havering. The service works closely with a number of council departments and the voluntary sector to maximise income to vulnerable households. 

About the Job

The Exchequer Controls Manager will be instrumental in promoting continuous service improvement while delivering change.

We will provide you with varied and exciting work in a dynamic virtual business environment. This will include management and control of all aspects of the administration of Benefits Services.

You will be responsible for maximising income, making savings and improving efficiency using innovative models and initiatives. A team of up to 30 people lead by you will support you in service delivery and delivering service improvements.

Government grant return completion, developing and maintaining policy and introducing new processes will all form part of your diverse portfolio.

The successful candidate will be able to identify solutions and make decisions to achieve the best possible outcomes.

The majority of the role can be undertaken remotely in the UK.

About You

We are looking for a self-motivated, organized and committed individual to share our vision. You should have at least five years’ experience of leading in a busy benefits environment.

The successful candidate will have:

•          A firm knowledge of current policy and practice and the ability to interpret and apply Housing Benefit and Council Tax Support legislation to work practices

•          Leadership and people management skills including motivation, performance and capability

•          Transformation management skills to deliver service improvements

•          Experience in communicating with a diverse range of audiences both orally and in writing

•          Managed projects and

•          Supported seniors in setting strategy

Job Category : Social Care & Health Non-Qualified

Client Location :London Borough of Havering

Hours Per Week : 36.00

Start Date : Immediate Start              

Start Time : 09:00

End Time : 17:00

Salary: £15.00

Havering Access Team is a front door (fast paced) service which accepts and receives referrals on a daily basis. The team manages urgent or immediate as well as short-term referrals.

The team is a multi-disciplinary team which includes senior staff, contact workers (who takes the referrals); Occupational therapists and occupational therapy assistants, care assessors, social workers.

Qualifications/Experience 

• ·  GCSE English & Maths or equivalent level of competency. 
• ·  Experience of completing assessments and/or reviews. 
• ·  Experience of working with adults/older people/people with a physical or learning disability and their carers in a community or hospital setting. 

· Experience of multi-disciplinary team work.
· Experience of preparing needs-led assessments/reassessments and support plans. 

· Experience of using IT systems.
· Some knowledge and experience of moving and handling legislation and practice 

Candidate requirements:

1. . Knowledge of social care practice and legislations (e.g. Care Act 2014, Equality legislations, Mental health Act, safeguarding and making safeguarding personal, GDPR and Data Protection policies 

2. Good communication/assessment and written skills

3. Ability to prioritise case load and ability to work in a fast paced team 

4. Experience ( preferable but not essential) of using social care database (Liquid Logic)

5. Car driver preferred 

6. Experience working in Adult social services 

Havering is a great place to live and work, within easy travelling distance to the centre Havering Council launched the ‘Better Living Model ’ – where customers strengths is considered as crucial to their assessment. Havering provides laptop device with opportunities to smart work across various locations. Staff are expected to come into the office at least x2 a week to support with duty functions. Mandatory training is provided for all staff Monthly supervision and also informal supervision/discussion as and when needed. 

London borough of Havering have a open door policy

Job Category :Interims

Client Location :Romford Library, London Borough of Havering

Hours Per Week :36.00

Start Date : Immediate Start              

Start Time :09:00

End Time :17:30

Salary: £300.00

This is a face to face role at Havering Town Hall  – panel sits 2 Wednesday’s per month as a minimum.  Panel Members are on a Rota basis.  These are both set requirements.

Qualifications

• CQSW, Diploma in Social Work, CSS or equivalent.

Experience

• Significant experience of working in a Fostering service 

• Experience of being and independent panel member for  a fostering or adoption panel 

• Experience of multi-disciplinary inter-agency basis 

• Experience of the application of theoretical models and relevant research.
•  

The London Borough of Havering Children’s Services is looking to recruit independent foster panel members. Our inclusive Foster panel meets at least twice a month in person in the Havering Town Hall, based in the centre of Romford (30 minutes from the centre of London). We are a rapidly changing borough with one of the highest growing child populations in the country. We want to reflect the growing diversity of Havering’s local population in our panel membership and are looking for people from different professional and cultural backgrounds to join us.

Previous panel experience is not essential. We want to recruit panel members from a wide variety of backgrounds including professionals with a background in heal, education and social care. You must have experience either professionally or personally, or both, of the journey of a child in care. We would welcome applications from previously care experienced adults. The successful candidates will be placed on our central membership rota. If you are successful you will receive an induction to our systemic model of practice and regular training to assist you in undertaking role on the panel.  You will have a thorough induction and an opportunity to observe panel before you start.  This post is subject to a requirement for a Disclosure and Barring Service (DBS) enhanced check. 

The main responsibilities of the role are:

1.         To draw upon both personal and professional experience and attend Foster Panel meetings in person

2.         To fully contribute to panel discussions that contribute to the recommendations to approve  foster carers,

3.         To read circulated paperwork in advance of the panels to ensure a thorough understanding of the applicants prior to panel.    

4.         To Promote equality  and challenge any discrimination  

5.         To fully engage in panel induction, ongoing panel training 

6.         To participate in constructive annual appraisals of your panel membership 

7.         To confirm to Havering Council if they have been charged, cautioned or convicted for any criminal offence or if any criminal proceeding are pending   

If you are interested please contact Tendai Dooley / Jane Gouge for an informal conversation about the role.   

Job Category : Social Care & Health Non-Qualified

Client Location : Mercury House, London Borough of Havering

Hours Per Week :36.00

Start Date : Immediate Start              

Start Time :09:00

End Time :17:00

Salary: £164.00 Per Day

to be able to complete the EHCP process from application to finalisation, ideally I also require the Officer to be experienced in processing Annual review amends and liaising with parents.

Responsible to the Assessment and Placement Team Manager for duties associated with statutory functions in relation to the implementation of the new SEND Code of Practice and Adult Social Care’s Assessment processes.

To undertake a key role in the newly created Assessment and Placement team.  The team is responsible for carrying out all the statutory assessments as part of the EHC and LDD planning processes.   The team will work closely with the Children and Adults with Disabilities Commissioning and Procurement Team and the Children and Adult Support Service, to ensure there is a streamlined process to assess, support, commission and place all service users, based on the “Asset Model” of working.

The postholder will carry out person centred, outcome based statutory assessments.  They will work closely with children and young people, their families and their carers, and with early years settings, schools, colleges, independent, supported and residential placements.

Job Category : Social Care – Qualified

Location : Glebelands Day Centre, West Sussex County Council(Glebelands – Shoreham – By – Sea)

Hours Per Week :37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary : £30.44

Location – Glebelands – Shoreham – By – Sea 

Working arrangements – Mix of home and office – Minimum of 3 days a week in office – Will be required to carry out home visits in Adur / Worthing.

Qualifications and/or experience:

• Diploma/BSc Occupational Therapy or recognised equivalent Occupational Therapy qualification.
• Registration with Health and Care Professions Council (HCPC).

You will work as part of a strong and dynamic Occupational therapy service. In this role you will be required to undertake strengths-based assessments in highly complex situations maintaining a sophisticated understanding and application of relevant legislation, advanced Occupational therapy skills and knowledge. You will utilise these skills to develop and implement plans of support, aimed at improving wellbeing and delivering outcomes for people. You will manage, and support others to manage, a varied and complex caseload collaborating with people and family or friend carers. You will draw on a wide range of highly developed skills to make sophisticated professional judgements, and support others to make judgements aimed at improving wellbeing and delivering outcomes, including utilising community assets, and ensuring that eligible needs are met. You will have a role in improving the practice of unregistered and registered social care practitioners and developing, leading, and championing best practice and professional standards. You will advise others and facilitate access to and dissemination of more specialist advice where necessary to further develop capability and professional confidence. 

Job Category : Admin / Clerical

Location : Ruislip Manor Library, London Borough of Hillingdon

Hours Per Week : 26.50

Start Date : Immediate start   

Start Time : 08:30

End Time : 19:00

Salary: £13.25

To undertake the routine tasks required to ensure the efficient and smooth operation of the library, serving customers and promoting the service to the local community within the context of the library service plan.

They are expected to deliver a high standard of customer care assisting members of the public with enquiries, supporting them with any ICT issues they might have as well conducting book circulation tasks such as issuing and discharging of books. They also need to support the events and activity programme in their library assisting their managers with the planning, promotion & delivery of events and activities. Other routine tasks include things like the serving of refreshments, creating of displays, selling parking vouchers and handing out recycling bags??

English A-C GCSE or equivalent 

Ability to work the days and shifts as outlined in the advertised work pattern for this post.

Ability to move and transfer books onto a trolley and from the trolley to book shelves. This involves bending, stretching, pushing and carrying.

Ability to file in alphabetical and numerical order

Ability to work in any location in the borough as required

Paid or voluntary experience of face-to-face customer contact with a diverse range of adults and children

Experience of working in a team dedicated to frontline service delivery.

Experience of working calmly, quickly and accurately under pressure.

Experience of speaking to large groups, delivering talks, presentations etc.

Experience of engaging with children, young people and people with disabilities in individual and group settings.

Ability to communicate clearly and to a high standard with customers and team members verbally (in person and on the telephone) and in writing (via letters and email).

A thorough understanding of the aims of a public library service, and what the library service offers.

A range of IT skills, including Google apps (including spreadsheets and documents), email and other Windows based environments in order to work efficiently and support the public with IT enquiries. Able to respond to changes at work which can be unpredictable and unplanned requiring constant shifts of priority

Ability to think quickly and solve problems using imagination, sensitivity and creativity.

A resilient, confident approach when dealing with challenging behaviour and difficult situations.