Job Board

Job Category : Housing

Location : Civic Centre, Enfield Council

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £23.98 

“The Market Management Service was established to ensure that Enfield’s private rented sector meets resident’s needs. The aim of the Market Management is operationalised by the provision of range of PRS interventions and initiatives including emergency and temporary accommodation and PRS Housing Services, including procurement, allocation, and management services.  

The Housing Supply officer will ensure the supply of TA and PRS housing meets demand and standards. The Housing Supply Team will acquire new TA and PRS housing in line policies and procedures. The Housing Supply Team will also work with suppliers to convert existing leases onto new leasing schemes and ensure the timely and effective hand backs of all types of temporary and privately rented accommodation. The Housing Supply Team will also ensure   

The Housing Supply Officer will also: 

•          Work with the market to improve the supply of TA and PRS Housing to fulfil the LA homelessness duties  

•          Increase the number of households exiting emergency and temporary accommodation, by efficiently securing PRS for residents in need. 

•          Procuring Private Rented Sector properties on commercially sustainable terms for use by Enfield households and manage relationships with landlords on behalf of Enfield Let (Housing Gateway) and the Council  

•          Procure Private Leased Annexes (PLA) and Private Sector Leased (PSL) properties suitable for use on a temporary basis by households while more sustainable housing solutions are secured  

•          To provide advice and guidance to landlords with the purpose of gaining trust in the PRS market and develop relationships with those landlords therefore increasing supply of accommodation for use.  

•          To record and monitor service delivery issues and complaints as they arise to implement correct processes to address and remedy issues, as appropriate. ”                                                                                                                     

The role is a hybrid role with attendance at our office in Edmonton 1 day a week. The successful candidate will be required to go on site to meet managing agents and landlords alike.


Job Specifics – Skills, Experience, Knowledge, Behaviours 

Essential: 

1.         Can demonstrate the effective use of time and resources to meet challenging targets and deadlines  

2.         Excellent communication skills both written and verbal 

3.         Excellent IT skills  

4.         Experience of working with several parties to achieve a successful outcome  

5.         Can use initiative to prioritise a heavy workload with several work streams independently of others.  

6.         Excellent negotiating skills with the ability to influence others  

7.         Experience of working in a customer focused environment 

8.         Can demonstrate initiative in improving on existing processes to achieve best value for the Council  

9.         A sound knowledge of current legislation related to the acquisition and leasing of property used as TA and PRS Housing 10. Knowledge of Housing Law (Landlord & Tenant)  

11.       Knowledge of procurement rules, framework agreements – approved lists  12.       An understanding of the impact of local and national trends on procurement activities
13. A valid UK driving license and access to own vehicle  

Job Category: Interims

Job location: Civic Campus, Euclid Street, Swindon, SN1 2JG, Swindon Borough Council

Hours per week: 37

Start date: Immediate start

Salary: £52.43 per hour

Job Purpose

Working at system level to advise and influence partners, commissioners and senior leaders to shape the

strategic direction of the prevention and early intervention agenda. Leading a team of Service Leads in the

design and delivery of borough-wide services aimed at building community capacity, improving health and

wellbeing and tackling inequality; thereby reducing/delaying demand and cost to public service.

Strategic oversight of a number of integrated community-based services, which include multi-disciplinary and

integrated neighbourhood teams, funded by a range of internal and external sources. Teams include but not

restricted to:

� Community Safety and Community Safety Partnership

� Live Well Service

� Libraries and Information Service

This role will be integral to galvanising and leading a universal contact model and neighbourhood-based offer

which supports people who have the greatest need; providing the right support, in the right place and at the

right time.

This role will work directly with other Heads of Service, to ensure the strategy and delivery maximise

opportunity for collaboration and learning and providing Swindon residents with a joined up prevention and

early intervention service as well as a quality universal offer.

Key Accountabilities

� Set medium to long term priorities for the services; taking account of wider system pressures,

statutory responsibilites and resourcing; horizon scanning and ensuring programmes are effective,

sustainable and meet demand.

� Lead Service Managers to ensure service level business plans are aligned to corporate plans,

translating missions and pledges into tangible action for Managers to take forward.

� Lead service development, design and delivery, ensuring programmes & resources tackle root causes

of demand and health inequalities, focusing particularly in those parts of the Borough where demand

on public services is highest.

� Lead and oversee the management of integrated community services as a key part of a future

integrated model of prevention and engagement for residents; building agile and responsive services

which has a core offer of improving outcomes for residents and families.

� Work with internal and external colleagues to explore and determine best use of local assets in line

with the development and delivery of an integrated community hub model; putting prevention and

early intervention at the heart of neighbourhoods.

� Influence at a senior level (CEO, Director and Head of Service) across the Swindon system; partnering

with health, police, fire, voluntary, parishes, businesses, community and faith sectors for the

betterment of residents.

� Offer expert advice on areas of prevention, health improvement, health promotion, volunteering,

community development and engagement to internal and external stakeholders, Members and

senior leaders.

� Be accountable for adherence to legislation, business continuity, risk management, safeguarding and

quality assurance across the integrated community services business area as well as the broader

corporate areas.

� Build and influence a network of community relationships to define insight & priority and build

community capacity; acting as an expert in this space.

� Manage all service area budgets, maintaining financial balance at all times and reporting against all

service level agreements.

� Develop and deliver Lets Talk Swindon resident and community engagement events; ensuring the

resident voice is at the heart of decision making and local people feel informed and inspired to

participate.

� Liaise with partners, including Parish and Town Councils to ensure effective communication,

collaboration and joint working which ensures the best outcomes for local residents

Supplementary Accountabilities

� Deputise for the Director Communities and Partnerships

� Strategically plan, manage and monitor the use of all resources (financial, human and other) and

make efficiency savings to ensure that the strategy for the directorate is achieved.

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� Contribute at a senior level to system-wide meetings, task forces and development groups

� Initiate proof of concepts/pilots to build evidence and drive innovative activity

� Attend WMT to influence corporate decisions and CMT as requested to act as subject expert

� Horizon scanning; seeking external funding opportunities

� Mitigate costs to public service through innovative approaches and ensuring a balanced budget

Knowledge & Experience

Candidates must have substantial knowledge and experience in the following areas of business and will be

required to provide evidence of this:

� Significant and substantial eexperience of developing synergies and partnerships within the Council

and with external partners

� Significant depth/breadth of management experience and knowledge; delivering outcomes at a

senior level

� Excellent management skills to drive services and ensure the strategic direction of the Council is

affected on a value-added basis

� Strong influencing, problem solving skills with a willingness to take managed risks to achieve

successful outcomes

� Proven experience of working with Members, MPs, Parishes, communities and major stakeholders

and an in-depth understanding of the political and complex environment the council works within

� High levels of competence in inspiring change through strong advocacy and compelling story telling

� Strong and effective negotiation skills to develop and maintain partnerships and collaborations at a

senior leadership level

� Proven knowledge and experience of seeking external funding and creating new opportunities

� Proven experience of managing complex budgets and multi-faceted teams

� Proven success in the delivery of presentations on a national platform

Qualifications

� Qualifications in Communities, Public Health, Community Safety with extensive senior management

experience

� ILM Leadership qualification (or similar) at least Level 5

Decision Making

� Strategic development of the service to align to corporate and system demands

� Accountability for partnership development and viability of projects

� Effective management of resources including financial and people and management of the

departmental budget circa �4m

� Accountability for the shape and structure of the service delivery teams

� Effective delivery of annual saving targets; accountable for decisions about where to invest or reduce

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Creativity and Innovation

� Writing compelling reports and bids to secure new or sustain existing funding

� Strong presentation skills, confident with a wide range of audience from communities to senior

leaders

� Creation of a dynamic and agile workforce structure to meet demand and flex focus accordingly

� Excellent communication skills which speaks to all learning styles/preferences

� Design of new projects and programmes which are innovative and grab the attention of

commissioners, stakeholders and participants

� Creation of a cross- oragnisational culture which puts the resident and community at the heart of

decision making; promoting every contact counts and right thing, right time, right place

� Develop new methods of on-going and productive engagement with local people, community groups

and other stakeholders.

Job Category: Housing

Job location: Priory House, Monks Walk, Chicksands, Shefford, Central Bedfordshire, SG17 5TQ, Central Bedfordshire Council

Hours per week: 37

Start date: Immediate start

Salary: £17.00 per hour

The position locations will be predominantly Dunstable, Houghton Regis, and Leighton Buzzard areas.

Central Bedfordshire Council (CBC) has worked to enable the development of high quality, purpose-built appartements for affordable rent for people aged 55+, in great locations, some with on-site support and care. CBC has also redeveloped premises that will be used for Supported Accommodation for customers aged 18 years upwards.

The roles are twofold with re-purposing of CBC accommodation as an ongoing project, and managing a Supported Housing scheme with direction from the Supported Accommodation managers.

Your role is firstly, to maximise the potential for these new schemes to meet the housing aspirations of council tenants aged 55+. You will do this by-:

promoting knowledge about these new schemes using a range of channels and communication methods, in liaison with our comms team.

acting as a point of contact for people expressing an interest in the new schemes.

providing advice about affordability and income maximisation.

enabling visits and viewings.

liaising across operational teams to enable smooth, fast-tracked application, assessment and move-in processes, adding your capacity wherever its required.

In the course of this work, you will have lots of face-to-face and telephone contact with our tenants. As a representative of their landlord, you will need to be ready to listen as people talk about their wider housing concerns and aspirations, and you will liaise with operational teams in response to issues that have been brought to your attention. Following on from this, the project aims to repurpose dwellings that are vacated because of these moves in order to meet the needs of homeless and younger households.

You will record the outcome of all interactions accurately, and the insights that you glean from being in contact with our tenants will help to inform decisions around how our housing stock is used in the coming 2-5 years.

The second aim of this project is to provide support to customers placed in a Supported Housing scheme where you will be required to work with customers to promote independence and integration back into the community. Some of these customers may be challenging, however, the scheme in question will be let to customers on a sensitive let basis due to the surrounding neighbourhood.

You may also be asked to cover absences in teams carrying out risk assessment and support work with housing service customers who have disclosed Domestic Abuse, and in teams managing Housing First dwellings for people with a rough-sleeping history.

The specific aims of this temporary role may evolve in response to shifting operational pressures and our developing insights. However, the tasks will remain focused on housing-management project work to enable change and best use of resources.

We are looking for people with-:

Housing management experience.

the ability to build and manage relationships across a range of colleagues, customers and advocates.

the ability to apply a sound understanding of the allocation criteria for these new schemes (following a period of induction and training).

some expertise in assessing affordability and giving income maximisation advice will be an advantage.

the ability to manage expectations and share difficult information with clarity and respect.

The ability to support customers, make referrals to internal and external agencies, and signpost relevant services.

Able to identify people in crisis and have experience in safeguarding procedures.

Could you please respond to the following questions and upload the answers with your CV directly or as an attachment to your CV:

In 100 words or less, please give an example of a time when you have given advice to a customer, to help resolve a housing management problem.

In 100 words or less, please answer the following. You are planning a home visit to a council tenant. What information would you try to ascertain before you visit them?

Job Category: Social Care Qualified

Job location: Ty Brycheiniog, Brecon Enterprise Park, Brecon, Powys, LD3 8BT, Powys County CouncilHours per week: 37Start date: Immediate startSalary: £28.35 per hour This position is full time and based in Brecon (South of Powys). 

Job Category: Admin & Clerical

Job location: Wade Road Depot, Basingstoke, Hampshire, RG24 8PL, Basingstoke and Deane Borough Council

Hours per week: 37

Start date: Immediate start

Salary: £14.54 per hour

General administration to include:

Attending meetings, taking notes and updating action trackers

Organising and facilitating meetings, as required.

Monitor the ‘Operations’ general inbox – dealing with customer enquiries / complaints at the point where the Contact Centre are unable to provide further assistance.  This includes considerable levels of customer contact dealing with elected members, Senior Managers and the public.

Assist the Operations Support Officer for day-to-day management of sport pitch bookings.  This includes administration of the booking software for new and cancelled pitches.

Order PPE for managers and staff using approved supplier, to include monthly payment analysis and sample testing.

Assist managers with booking and staff allocation for various training course (both internal and external)

Other general administrative duties as required

job Category: Social Care Qualified

Job location: Castle heights, Chapel Street, Mold, Flintshire, CH7 1NP, Flintshire County Council

Hours per week: 37

Start date: Immediate start

Salary: £25.58 per hour

CP and Court team

Childrens Services

To provide a comprehensive social work service in a variety of settings within a framework of relevant legislation and procedures, supporting children, young people, families and groups within the community. Social Workers will take responsibility for a caseload according to qualifications and experience.

• To form, develop and maintain professional relationships with children and young people and their families through direct casework, supervision, shared activity and counselling, in such a way that the child/young person’s family’s needs are met.

• To provide a service, which meets primary needs, promotes development, and assists behavioural difficulties and vulnerabilities

• To identify and assess risk of abuse, failure to protect, or harm to children.

• To advise senior managers as to any concerns in respect of children/young people with particular reference to there being at risk of abuse or harm.

• To identify, contribute to and suggest ideas for good practice and its development, and to take a lead in a special area of responsibility.

• To value, recognise and respect the diversity, expertise and experience of individuals, families and carers and enable them to make informed decisions and express their needs.

• To challenge discrimination, disadvantage and other forms of inequality, injustice and oppressive practice.

• To maximise the financial and material resources available to service users and carer(s) from all possible sources and ensure value for money care packages.

• Ensure that service users and carers are aware of the Department’s Complaints procedures.

• To case manage child protection work.

• To understand the changing culture, health and social needs of the locality to inform current and future practice and service provision. • To establish good practice by example

• To provide verbal and written information to aid care planning activities and to provide evidence for assessment of need and care plan approaches. • To implement designated actions from care plans.

• To gather and interpret information on agreed criteria related to the care of a client or implementation of procedures. • To lead meetings to define care planning activities and to evaluate evidence for assessment of need and care plan approaches.

 • To set up mechanisms for monitoring and evaluating delegated actions from care plans.

• To derive and interpret information related to the care of a service user or implementation of procedures

• To communicate effectively and in the best interests of the client in case conferences, planning meetings, discussions with clients/families, inter-agency personnel, team members and in staff supervision.

• If required, to give evidence in court in relation to care.

• To work within established protocols, negotiate expectations/roles in liaison with others, e.g. in the key worker role / in multi agency working.

• To represent the Team as required on behalf of a service user – this includes representing individuals and the dept/team in meetings/conference.

 • To attend child protection meetings.

• To appropriately challenge the judgements and decisions of others where there is evidence that the needs of those you are working with are not being met.

Job Category: Social Care Qualified

Job location: County Hall, High Street, Newport, Isle of Wight, PO30 1UD, Isle of Wight Council

Hours per week: 18.50

Start date: Immediate start

Salary: £32.00 per hour

looking for a P/T 18.5 hours a week adoption SW.

job Category: Social Care Qualified

Job location:   High Street, Blaina, Abertillery, Blaenau Gwent, NP13 3BN, Blaenau Gwent County Borough Council

Hours per week: 37

Start date: Immediate start

Salary: £22.65 per hour

Job Summary:

There is currently an opportunity within Blaenau Gwent for a passionate, committed and driven practitioner to progress their career to the position of Senior Social Work Practitioner.

The opportunity is within the North Locality Team whose primary focus is supporting children/families 0 to 14 at the point where on-going work is determined as the outcome. This involves support being provided on a Care and Support Plan, Child Protection Registration, Children Looked After, Court cases and also private law cases.

A senior practitioner in the team is responsible for providing a high quality service in relation to all aspects of the referral, decision making, assessment and case management process.

This will include chairing complex meetings when required, the supervision of staff, holding more complex cases within the team. Deputising in the absence of the team manager taking on the responsibility of the day to day team management i.e. being on hand for advice/guidance, quality assuring work, attending meetings/court hearings to support the social worker. A senior practitioner is expected to support in ensuring performance and data information is properly collated/ recorded on the WCCIS system and appropriate feedback provided to workers if they are not meeting the required standards.

Full Advert

It’s no secret that, with its roots in heavy industry and, as the birth place of the NHS, Blaenau-Gwent and its people have a proud community heritage.

Nothing stays the same of course.

Heavy industry in the area has gone and the county can now be proud of the beautiful green spaces which form the backdrop to the short commute from one side of the borough to the other. Similarly, the meaning of ‘community’ has shifted and adapted to reflect the changing demographic of the population.

But, at its core, Blaenau-Gwent Council remains committed to its vision to be ‘a better place to live and work.’ Collectively, we recognise that we have a commitment to ensuring the wellbeing of future generations; we want our children and their families to have opportunities to enjoy an exciting and aspirational future.

We are therefore seeking a creative and motivated senior social work practitioner to join our Children’s Social Services’ department.

We welcome applications from experienced senior practitioners and qualified social workers who feel ready to take the next steps in their careers.

Our staff benefit from the opportunity to attend weekly, bite-sized training sessions with internal and external facilitators. The range of topics is varied. Our workforce development team also co-ordinates a varied package of more intensive training, developed following regular consultation with staff. We run quarterly News and Networking workshops, bringing the division together as a whole to aid networking, shared understanding and service development.

Job Category: Social Care Qualified

Job location:   Plough Lane, Hereford, Herefordshire, HR4 0LE, Herefordshire Council

Hours per week: 37

Start date: Immediate start

Salary: £24.08 per hour

Location: Leominster

45p per mile business mileage

up to £150 per week accommodation expense

The role

We are looking for experienced Social Workers to help us on our improvement journey. Come and join us on our Restorative Journey of Improvement to gain the best for children and families in Herefordshire.

Working within the Assessment Team, you will work directly with children and families, alongside other staff within the Directorate and partner agencies. Ensuring referrals are responded to in a child focused and timely way, you will carry out assessments and investigate concerns so that a decision can be made regarding the most appropriate support for the child and family.

You will be fully qualified (DipSW, CQSW, CSS or equivalent), with a minimum of 3 years’ experience in statutory social care. With honed skills in assessment, report writing, and managing a complex caseload, you will be dedicated to improving the lives of children and families within Herefordshire.

This position will be located in our northern region, with the primary base of operations at the Leominster Multi-Agency Office, ensuring accessibility and collaboration within the area. 

Job Category: Admin & Clerical

Job location:  County Hall, Usk, Monmouthshire, NP151GA, Monmouthshire County CouncilHours per week: 37Start date: Immediate startSalary: £12.85 per hourPerson SpecificationHow will we know if you are the right person for the role? As the successful candidate you will have demonstrated:-The ability to effectively liaise with internal and external partners, ensuring smooth communication, coordination, and delivery of administrative functions.Have excellent written and verbal communication skills to liaise professionally with diverse internal and external stakeholders.Have strong organisational and time management skills to prioritise tasks and manage multiple deadlines.Demonstrate effective interpersonal skills to build and maintain positive working relationships. Be proficient in Microsoft Office Suite (SharePoint Online, Word, Excel, Outlook)and other relevant administrative software.Be able to prepare reports, correspondence, and documentation accurately and efficiently.Have problem-solving skills to address administrative issues as they arise.Able to pay attention to detail to ensure accuracy in all documentation and communication. Experience (Essential)Proven experience in an administrative or clerical role, ideally involving liaising with external partners or stakeholders.Experience of working within a professional or organisational environment where confidentiality and professionalism are paramount.Demonstrable experience of using MS Office and relevant administrative tools. Welsh Desirable.You may be required to learn or improve your existing skills through attending staff Welsh language training funded by the council.

Job Category: Professional

Job location:  Quarry Road, Wenvoe, Cardiff, Vale of Glamorgan, CF56AA, Vale of Glamorgan Council

Hours per week: 35

Start date: Immediate start

Salary: £12.21 per hour

Job Category: Admin & Clerical

Job location:  Lewisham Council

Hours per week: 35

Start date: Immediate start

Salary: £19.50 per hour

MAIN PURPOSE

This is a new role being created to implement the targeted termly support meetings with schools required under the statutory changes introduced in the Working Together to Improve Attendance guidance.

The key purpose is to improve attendance across schools in Lewisham given advice and guidance and leading schools with policy development as well as case advice.

This will be achieved by leading the targeted support meetings with schools, LA colleagues, and other agencies to identify pupils and cohorts at risk of poor attendance and agreeing target actions and plans to support pupils and ensure their right to education.

Analysing attendance data is an essential part of the role to enable solution focused approaches to help schools target vulnerable pupils and cohorts by reducing persistent absence (PA) and severe absence (SA) and improving attendance for all children and young people.

Knowledge

Good working knowledge of the following legislation and guidance:     

Knowledge of Working Together to Improve School Attendance 2024,

Education Act 1996, Anti-Social Behaviour Act 2003,

Pupil Registration Regulations 2024, 

Children Missing Education 2016,

KCSIE, the role of the Attendance Officer and LA procedures around attendance, legal action, CME and EHE.

knowledge of IT systems and be fully proficient in the use of MS Word, Excel, PowerPoint, Outlook, e-mail and relevant attendance systems and data.

School Attendance, Registration Regulations, Admissions and School Exclusions

Legal and processes in relation to irregular attendance                                                      

Safeguarding, Common Assessment Framework and child protection procedures

Equal Opportunities and Anti-Discriminatory Legislation

Good working knowledge of:                                                                                                 

the causes and links between low educational attainment, social inclusion, and poor attendance.

Whole school strategies and frameworks of self-assessment for attendance management.

Strategies to improve school attendance and reduce persistent absence.

Information Advice & Guidance practices to prevent pupils from becoming NEET.

Aptitude

A champion of the professional integrity of the service.

Embracing the changing landscape of local authority working and the requirement to implement and promote a changing culture.

To work independently but also seek advice and make use of supervision.

To represent the authority.

Skills

To have a customer and business approach.

To have good time management and prioritising skills to work within agreed time scales.                  

To have excellent inter-personal skills to develop effective collaborative working relationships.

To have excellent verbal and written communication skills, recording clearly and accurately.

To have good word processing and ICT Skills, including compiling reports to be viewed by external partners.

To have a commitment to learning, development and the achievement of potential of self, colleagues and customers.

Experience

Significant experience working in a child-centred way, ensuring that indicators of child abuse and/or neglect are identified, and action taken in a timely and appropriate manner in line with corporate procedure and national best practice.                                                                                                     

Significant experience of multi-agency working, listening, and empowering others in problem solving with a range of colleagues including external partners.       

Significant experience in school attendance data analysis and interpreting information to advise and guide.

Experience of using a range of IT software and composing professional reports                 

Experience of working in an enforcement/investigation related discipline.                                      

Experience of working with vulnerable children and families.                                                          

Experience of providing effective support and challenge whilst maintaining a positive relationship as part of a day-to-day role.                                               

Experience of compiling reports for a range of specified agencies or professionals and experience of recording clearly and accurately.       

Significant experience working with vulnerable children and families providing effective support and challenge whilst maintaining a positive relationship as part of a day to role.                                        

Experience in the field of Education Attendance/Welfare.                                                                

Experience of keeping sensitive information confidential and to liaise constructively with relevant parties to resolve sensitive issues.                                                                                           

Experience of maintaining and forming appropriate professional relationships and boundaries with children, young people, and vulnerable adults.                                                                              

Experience of communicating effectively with a wide range of people.

Experience in promoting ‘traded services models.                                                                           

General Education

Excellent levels of numeracy and literacy and IT.

Personal Qualities

Flexible approach

Willingness to embrace change.

Professional and empathetic

Job Category: IT

Job location:  1 Catford Road, Catford, London, Greater London, SE6 4RU,  Lewisham Council

Hours per week: 35

Start date: Immediate start

Salary: £22.78 per hour

Main Purpose of the job:

IMPORTANT:    A good understanding of Adult Social Care Systems and in particular LAS and Controcc, confident and understanding AI.

To lead and develop training guidance to end users either through one to one sessions or classroom coaching          

Deliver induction training on all Adult Social Care case management IT systems to new starters

Support  on all service changes with regards to IT system 

Knowledge

Excellent working knowledge of the national and wider social care policy environment                                                                                              

An in depth understanding of the IT needs of client professionals working in the social                 services environment

A good knowledge and understanding of assessment of need and the creation of                          care plans  

Practical knowledge of services-within the Department and available from other agencies        

Aptitude

Ability to communicate at all levels both inside and outside the organisation  

Ability to maintain quality of work in a pressurised environment.                            

Ability to plan and prepare for training including producing lesson plans, training manuals, preparing the classroom, undertaking learner assessment and evaluation                                                                                                   

Able to think and act clearly when working under considerable pressure and to work to tight deadlines

Ability to work under own initiative in training delivery

Ability to undertake and work according to legislative and procedural requirements including keeping your professional development up to date through research and self- learning

The ability to take decisive action, based on the options that are available, so that service objectives are successfully achieved

The ability to generate viable action plans, putting them into operation, and then monitoring progress to ensure objectives are achieved.

The ability to seek ways of improving services or working practices, and to respond enthusiastically to implement changes that are introduced by others

The ability to focus on objectives and delivering outcomes that meet or exceed service expectations.

The ability to prepare and present complex written reports for a variety of audiences

To be self- motivated and have strong problem solving skills

Skills

Demonstrable IT skills:

Excellent IT skills. Advance use of Word, with sound knowledge of the other Microsoft Office applications.

Able to work in a detailed and systematic manner.

Able to work as a manager and on own initiative in a busy office environment

Demonstrable organisational skills:

Demonstrable communication skills:

Able to communicate effectively

Oral and written communication skills including the ability to converse fluently

AI Proficiency

Proficient in the application of artificial intelligence (AI) within adult social care                                                                                                                                                                                                                                                                                                                                                         

settings, contributing to service innovation and improved outcomes

Posses a good understanding of AI integration within systems such as the                                                                                                                                                                                                                                                                                                                                                         

Liquidlogic Adults’ Social Care System (LAS), enhancing workflow efficiency, case management, and evidence-based decision-making

Experience

Experience designing and developing IT training systems                                                                                                                                                                                                                                                                                  

Experience of managing workload, working independently with minimum                                                                                                                                                                                                                                                          supervision and meeting deadlines                

Experience of using Liquid Logic, Business Objects, ContrOcc and e-learning                                                                                                                                                                                                                                                 

Tools would be an advantage

Experience of, or ability to assist in the implementation of working with business                                                                                                                                                                                                                                             

change using transitional skills, to ensure training is delivered and to maximise new ways of working                                                                                                                                                                                                                                                                                          Experience of, or ability to set up to monitor training delivery and effectiveness                                                                                                                                                                                                                                                                             

Job Category: Building Services & Maintenance

Job location: Raglan Depot, Raglan, Monmouthshire, NP152ER, Monmouthshire County Council

Hours per week: 37

Start date: Immediate start

Salary: £12.85 per hour

Duties will include providing a professional cleaning/caretaking service at the School, ensuring that the establishment is opened and closed at designated times, in the approved conditions for occupancy and carrying our daily cleaning duties.

Experience   

The Caretaker should have experience of:

�    Working in a team

�    Basic clerical/ administrative experience.

�    Experience of building security duties, including alarm setting.

�    Cleaning Duties   

In addition, the Caretaker might have experience of:

�    Working within an educational environment.

�    Previous caretaking and/ or cleaning experience.

�    Previous experience of working with heating systems.

Knowledge and understanding   

The Caretaker should have knowledge and understanding of:

�    The varied roles of all staff in the educational process;

�    The basic principles of alarming and securing premises;

�    The basic principles of site management;

�    The importance of Health & Safety

�    Techniques for the repair of damaged of defective equipment or resources.

�    Willing to abide by and to actively promote the principles of Equal Opportunities as set out in Authority�s policy.   

In addition, the Caretaker might also have knowledge and understanding of:

�    The contribution of both professionals and non-professionals to life-long learning;

�    Specific premises issues: security, Health & Safety, heating systems, COSHH regulations.

Skills

Welsh Desirable.

The Caretaker will be able to:

�    Use practical skills to improve the site and buildings;

�    Deal with emergencies and problems in a positive and systematic manner;

�    Work alone when required, showing good self-motivation.

Job Category: Operational & Support Staff

Job location: Holton Road, Barry, Vale of Glamorgan, CF634RU, Vale of Glamorgan Council

Hours per week: 37

Start date: Immediate start

Salary: £13.17 per hour

Job description

To carry our service reviews of individual Supporting People Grant, Supporting People Revenue Grant and other supported housing schemes ensuring services and payments operate in line with established contracts and specifications and meet the requirements of the Welsh Government Accredited Support Provider ratings. This will include regularly reviewing all Council housing management services to determine support and rent costs.

To undertake Tenant Support Scheme (TESS) referrals to support providers, update and maintain all computerised records on referrals and monitor the outcome of each referral.

To Assist the Supporting People Coordinator in reviewing the Supporting People Local Commissioning Plan.

To maintain all computerised records ensuring information is kept up to date at all times and full audit trails on payments and support service provision are in place.

To undertake Housing Related Support Needs Assessments (HRS) of supporting people clients and regularly update all record systems.

To provide regular reports, advice and information, statistics and performance information on the Supporting People services including weekly/monthly monitoring reports, Citizen Charter, National Assembly for Wales and other performance indicator information as directed.

To carry out client assessments under the Councils Fairer Charging Policy for Supporting People and ensure all payments are correctly reconciled on Supporting People IT monitoring systems and office records.

To represent the Housing Services at working parties, resident meetings and committees and undertake presentations, provide reports and feedback as necessary.

Ensure compliance with the Council’s Financial Regulations, Standing Orders, Policies and Procedures.

To implement the principles of the Council’s Equal Opportunity Policy whilst carrying out the above duties.

To adhere to Health and Safety legislation / relevant Council policies and procedures and to take reasonable care for the health and safety of yourself and other persons who may be adversely affected by your acts / omissions.

To implement the principles of the Council’s Environment Policy while carrying out the above duties.

Such other duties and responsibilities commensurate with the grade and in accordance with the general character of the job as may reasonably be required by the Chief Officer from time to time.

Experience

Experience of working with the public;

Experience of record keeping and office systems.

Experience of working with vulnerable clients

Knowledge        

Knowledge of housing and support issues.

Good knowledge and experience of IT systems.

Knowledge of Supporting People Framework

Skills and aptitudes

Good interpersonal skills

Good written skills with ability to write and complete correspondence, forms and reports both clearly and accurately.

Excellent administration and organisational skills.

Ability to establish & maintain administration/monitoring systems including IT (OHMS).

Job Category: Admin & Clerical

Job location: Carshalton Road, Sutton, Greater London, SM1 4LE, Sutton Housing Partnership

Hours per week: 36

Start date: Immediate start

Salary: £13.34 per hour

– Act as the first point of contact for residents and colleagues on the phone & email on all aspects of  resales & service charge account queries

– To support other property sales related work in relation to leasehold properties, communicating with leaseholders valuers and solicitors

– General administration duties, including managing email inboxes

– Assist with the calculations of service charge actuals, keeping to deadlines and assisting with the printing and enveloping of invoices.

– Respond to correspondence, telephone calls, emails and complaints in accordance with SHP service standards and timescales

Candidates should be able to manage their own workload and have good attention to detail.

Job Category: Facilities & Environment

Job location: Conway Road, Colwyn Bay, Conwy County Borough, LL297AZ,

Conwy County Borough Council

Hours per week: 37

Start date: Immediate start

Salary: £12.65 per hour

The role will be working within Coed Pella Offices during Monday to Friday on a shift basis which may include working hours during the bandwidth of 6.30am to 7.30pm as the norm.

Job Category: Interims

Job location: Civic Campus, Euclid Street, Swindon, SN1 2JG, Swindon Borough Council

Hours per week: 37

Start date: Immediate start

Salary: £52.43 per hour

Job Purpose

Working at system level to advise and influence partners, commissioners and senior leaders to shape the

strategic direction of the prevention and early intervention agenda. Leading a team of Service Leads in the

design and delivery of borough-wide services aimed at building community capacity, improving health and

wellbeing and tackling inequality; thereby reducing/delaying demand and cost to public service.

Strategic oversight of a number of integrated community-based services, which include multi-disciplinary and

integrated neighbourhood teams, funded by a range of internal and external sources. Teams include but not

restricted to:

� Community Safety and Community Safety Partnership

� Live Well Service

� Libraries and Information Service

This role will be integral to galvanising and leading a universal contact model and neighbourhood-based offer

which supports people who have the greatest need; providing the right support, in the right place and at the

right time.

This role will work directly with other Heads of Service, to ensure the strategy and delivery maximise

opportunity for collaboration and learning and providing Swindon residents with a joined up prevention and

early intervention service as well as a quality universal offer.

Key Accountabilities

� Set medium to long term priorities for the services; taking account of wider system pressures,

statutory responsibilites and resourcing; horizon scanning and ensuring programmes are effective,

sustainable and meet demand.

� Lead Service Managers to ensure service level business plans are aligned to corporate plans,

translating missions and pledges into tangible action for Managers to take forward.

� Lead service development, design and delivery, ensuring programmes & resources tackle root causes

of demand and health inequalities, focusing particularly in those parts of the Borough where demand

on public services is highest.

� Lead and oversee the management of integrated community services as a key part of a future

integrated model of prevention and engagement for residents; building agile and responsive services

which has a core offer of improving outcomes for residents and families.

� Work with internal and external colleagues to explore and determine best use of local assets in line

with the development and delivery of an integrated community hub model; putting prevention and

early intervention at the heart of neighbourhoods.

� Influence at a senior level (CEO, Director and Head of Service) across the Swindon system; partnering

with health, police, fire, voluntary, parishes, businesses, community and faith sectors for the

betterment of residents.

� Offer expert advice on areas of prevention, health improvement, health promotion, volunteering,

community development and engagement to internal and external stakeholders, Members and

senior leaders.

� Be accountable for adherence to legislation, business continuity, risk management, safeguarding and

quality assurance across the integrated community services business area as well as the broader

corporate areas.

� Build and influence a network of community relationships to define insight & priority and build

community capacity; acting as an expert in this space.

� Manage all service area budgets, maintaining financial balance at all times and reporting against all

service level agreements.

� Develop and deliver Lets Talk Swindon resident and community engagement events; ensuring the

resident voice is at the heart of decision making and local people feel informed and inspired to

participate.

� Liaise with partners, including Parish and Town Councils to ensure effective communication,

collaboration and joint working which ensures the best outcomes for local residents

Supplementary Accountabilities

� Deputise for the Director Communities and Partnerships

� Strategically plan, manage and monitor the use of all resources (financial, human and other) and

make efficiency savings to ensure that the strategy for the directorate is achieved.

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� Contribute at a senior level to system-wide meetings, task forces and development groups

� Initiate proof of concepts/pilots to build evidence and drive innovative activity

� Attend WMT to influence corporate decisions and CMT as requested to act as subject expert

� Horizon scanning; seeking external funding opportunities

� Mitigate costs to public service through innovative approaches and ensuring a balanced budget

Knowledge & Experience

Candidates must have substantial knowledge and experience in the following areas of business and will be

required to provide evidence of this:

� Significant and substantial eexperience of developing synergies and partnerships within the Council

and with external partners

� Significant depth/breadth of management experience and knowledge; delivering outcomes at a

senior level

� Excellent management skills to drive services and ensure the strategic direction of the Council is

affected on a value-added basis

� Strong influencing, problem solving skills with a willingness to take managed risks to achieve

successful outcomes

� Proven experience of working with Members, MPs, Parishes, communities and major stakeholders

and an in-depth understanding of the political and complex environment the council works within

� High levels of competence in inspiring change through strong advocacy and compelling story telling

� Strong and effective negotiation skills to develop and maintain partnerships and collaborations at a

senior leadership level

� Proven knowledge and experience of seeking external funding and creating new opportunities

� Proven experience of managing complex budgets and multi-faceted teams

� Proven success in the delivery of presentations on a national platform

Qualifications

� Qualifications in Communities, Public Health, Community Safety with extensive senior management

experience

� ILM Leadership qualification (or similar) at least Level 5

Decision Making

� Strategic development of the service to align to corporate and system demands

� Accountability for partnership development and viability of projects

� Effective management of resources including financial and people and management of the

departmental budget circa �4m

� Accountability for the shape and structure of the service delivery teams

� Effective delivery of annual saving targets; accountable for decisions about where to invest or reduce

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Creativity and Innovation

� Writing compelling reports and bids to secure new or sustain existing funding

� Strong presentation skills, confident with a wide range of audience from communities to senior

leaders

� Creation of a dynamic and agile workforce structure to meet demand and flex focus accordingly

� Excellent communication skills which speaks to all learning styles/preferences

� Design of new projects and programmes which are innovative and grab the attention of

commissioners, stakeholders and participants

� Creation of a cross- oragnisational culture which puts the resident and community at the heart of

decision making; promoting every contact counts and right thing, right time, right place

� Develop new methods of on-going and productive engagement with local people, community groups

and other stakeholders.

Job Category : Social Care – Qualified
Location : Halewood Centre, Halewood, L26 9UH,
Knowsley Borough Council

Hours Per Week :  36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £25.00

Purpose of the job

To provide safe care and support of adults ‘at risk’ ensuring all their basic needs identified in their support plan and risk assessments are fully met. 

To provide person-centred quality care that is tailored to the needs and aspirations of each individual. This personalised approach must ensure that individual outcomes are met and everyone is treated with dignity, respect and compassion. 

Duties and responsibilities

This is not a comprehensive list of all the tasks, which may be required of the post holder. It is illustrative of the general nature and level of responsibility of the work to be undertaken:-

Social Care Worker

1.         To support the delivery of agreed plans of care ensuring that service users are supported safely and individual needs and service targets are met. The quality and standard of care must meet CQC fundamental standards. 

2.         To support clients with their personal care as determined within their individual care plan.  Personal care can include supporting service users undertake activities such as dressing, washing, bathing or shaving, toileting, getting in or out of bed, eating, drinking, taking medication and communicating.

3.         Postholders are required to be involved in monitoring the progress of service users, being mindful of triggers for challenging behaviour, seizures and acting appropriately in line with agreed guidelines and to highlight any changes in an individual’s behaviour to the manager so that the support plans can be updated.  

4.         To provide support for individuals who may regularly place emotional demands on the jobholder; and raising significant issues to the manager.

Skills, knowledge, experience etc 

1          Ability to embrace the values of KMBC          

2          The ability to provide physical assistance to meet individuals assessed need in such areas as personal care and delivery quality care that meets CQC fundamental standards. 

3          Ability to fill in forms and provide short written reports using standard template documents       

4          Demonstrate a personal commitment to continuous learning and development    

5          Demonstrate a personal commitment to support, appreciate and value the contribution of others          I

6          Demonstrate a commitment to improving our services and provide person-centred caring and social support for service users to meet their needs and outcomes.     

7          Demonstrate a commitment to working as part of a team in a flexible and responsive manner and communicate in an open and honest manner           

8          Be aware of issues with regard to Equal Opportunities and Anti-Discriminatory practice and to act accordingly ensuring a person-centred approach treating individuals with dignity, respect and compassion.          

9          The ability to motivate individual service users to meet their full potential and lead an independent and as full a life as possible.          

10        Sufficiently physically able to undertake the moving and handling of service users as required     

Qualifications

11        NVQ 2 Care or the ability to undertake training within a negotiated time scale      

Health and safety

12        Ability to use equipment as instructed and trained

Ability to inform management of any health and safety issues which could place individuals in danger 

Personal attributes and circumstances

13        Able to work contracted hours within agreed rota patterns to be agreed with manager.   
14        Willingness to work flexibly from any location determined by the Authority, when required evenings and weekends and at short notice.             

Job Category : Housing

Location : Guildhall 2, Royal Borough of Kingston

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £17.54


Role purpose 

The Council is focused on delivering the best possible outcomes for its communities. To do this the Council needs employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture. 

The role reports directly to the Housing Register and Rehousing Manager, responsible for the collation of data and statistics required by Accommodation Services and respond to complaints from households in temporary accommodation and other stakeholders (members, Councillors, etc..)To lead on Freedom of Information enquiries and responses to data requests from other relevant parties, as appropriate. To collate and run reports for the Accommodation Services using appropriate ICT data software. 

Key activities 

Performance 

● Works with manager and colleagues to define outcomes, set targets and monitor performance, within a culture of continual improvement 

● Supports operational plans to ensure that the resources within the teams are used to best effect and impact 

Customers and Partners 

● Builds strong internal and external working partnerships to enable the service to be delivered in an outcome-focused and efficient way 

● Supports Kingston’s commitment to community cohesion and valuing diversity and social inclusion 

Digital/New Ways of Working 

● Uses new technologies, particularly Google, to adopt modern, agile working practices, improve customer service and eliminating paper-based processes wherever possible. 

Delivery 

● To respond to complaints from members of the public and households in temporary accommodation within agreed corporate deadlines. 

● To assist the Accommodation Services team managers and colleagues in responding to complaints from Members, Councillors, advocates and other authorised third parties. 

● To provide data and statistics for Accommodation Services, this will include (but not limited to) weekly, monthly, quarterly and annual reports. 

● To employ data analysis techniques to present data reports when required. ● To lead on requests under the Freedom of Information Act and other relevant legislation when required. 

● To run and provide reports for the Accommodation Service when requested ● To be the point of contact for all data related enquiries for Accommodation Services

● To participate in project work as and when required. 

Equality and Diversity 

● Embeds equity, equality, fairness and diversity into all aspects of team working and service delivery 

The person 

In order to successfully deliver the responsibilities of the role, you will need to: ● Question and challenge ways of working, with an understanding of the bigger picture in terms of the corporate context and external environment 

● Demonstrate agility and adaptability in mindset and ways of working ● Work successfully with key stakeholders within and outside of the Council ● Demonstrate commitment to own personal and professional development to meet the changing demands of the role 

● Demonstrate innovation and creativity 

● Actively engage in positive cross organisational communications and team working ● Communicate clearly, confidently and appropriately with colleagues using the best methods of communication for the task. 

Our Values 

Becoming an enabling council is a key principle that runs through our organisational development and is embedded in everything we do. Underpinning these priorities are the following values: 

● Supportive of trying new ideas, with the courage to change direction. 

● Transparent and connected in all that we think, say and do. 

● Appreciative of each other, recognising and celebrating success. ● Respectful of difference and valuing diversity.