Contract, Full Time
Barnet, North London
Posted 5 months ago

Job Category : Manual Labour / General Industrial

Location : Oakleigh Depot, Barnet Council

Hours Per Week : 37.00

Start Date : Immediate Start

Base Salary :£31,986.00


To ensure the efficient and smooth operation of the Council’s MOT testing station. Promote a culture of continuous improvement to present and future service needs and to improving the transport and MOT test station for users of this service.

Accountable for:-

3.1. Key Accountabilities Specific for This Post

Transport Services provide a complete vehicle procurement and maintenance service to the

borough and some external bodies. The Postholder will have a major role in ensuring the

effective and reliable operation of the Council’s MoT Testing Station and inspection of the

Council’s vehicle and plant fleet.

3.2. Financial And Asset Responsibilities

To operate within strict budgetary guidelines.

Vehicle Inspector Job Description

10 February 2005

To be responsible for the security of cash, cheque and credit card payments taken by

the MoT Testing Station and ensure these are banked in accordance with Council

procedures.

3.3. Staff Responsibilities

None

3.4. Principle Responsibilities

Responsible for ensuring cover of the MoT Test Station. Undertake, as a Nominated Tester,

MoT testing of the Council’s and public vehicles up to and including Class 7 tests, when

required.

Assist the Workshop Manager in the successful planning and scheduling of the vehicle annual

MoT testing, inspection, maintenance and repair programmes.

NVQ 3 Heavy Motor Vehicle qualification or

equivalent

Qualified Commercial Vehicle Inspector

(VOSA accreditation)

Nominated Tester (VOSA accreditation MoT

Class 4 to 7 testing)

Accredited holder of appropriate product

training including commercial vehicle

inspection, maintenance, hydraulics and

diagnostic skills in chassis cab and specialist

body mounted equipment, with accreditation

to intermediate standards in the following

areas (ESSENTIAL: able to achieve this

within 12 months of appointment):

▪ Dennis Refuse vehicle chassis cab and vehicle

bodies

▪ Faun Refuse vehicle bodies

▪ Johnston sweepers

▪ Scarab sweepers

▪ Ford Connect and Transit vans

▪ Mercedes Econic chassis cab

▪ IVECO chassis cab (ranging from 3.5 to 28

tonnes)

▪ Tail lift equipment ( either Recon or Ratcliff)

▪ Atlas crane equipment ▪ Terberg bin hoist

equipment

▪ Agricultural/mechanical plant and

telehandler equipment

▪ Grounds maintenance (grass cutting), pedestrian,

ride-on and trailed equipment

▪ Loler lifting equipment testing


Experience of dealing with the public in a MoT

Testing Station environment

Intermediate welding skills or Motor Vehicle

Electrical Skills to NVQ 2 standard or

equivalent

 Minimum 10 years combined experience in

municipal, commercial fleet or plant fleet

maintenance

 Ability to operate within strict Quality Control

guidelines and adhere to Quality Controller’s

instructions

Ability to operate within strict MoT (VOSA)

regulations relating to the operation and

undertaking of MoT tests

Competencies and

Special aptitudes

Ability to deputise in the absence of the

Quality Controller if required

 Able to demonstrate a flexible approach in a

busy working environment

 Current vocational LGV Category C driving

licence (HGV 2)

 Forklift driving licence

Ability to complete and maintain manual and

computerised work records and timesheets

Knowledge of Health & Safety At Work Act

and relevance to vehicle maintenance

workshop/environment in order to operate

within current guidelines

Knowledge relevant to

job

 Demonstrable understanding of diarised

booking in and job authorisation procedures

 Understanding of ICME

 Ability to operate within strict budgetary

guidelines


Education

Good level of general education to ensure

accurate job/time recording and

interpretation of technical service data and

manufacturer’s instructions


Training 

Willingness and ability to undertake training

as required to meet job criteria

Wearing of PPE as appropriate


Special job

requirements

Genuine Occupational

qualification relevant

within the terms of the

legislation


Commitment to

council’s Aims and

Values

 Knowledge and understanding of Council

aims and values and how they impact on the

transport role

Job Features

Job CategoryGeneral Industrial, Manual Labour

Job Category : Manual Labour / General Industrial Location : Oakleigh Depot, Barnet Council Hours Per Week : 37.00 Start Date : Immediate Start Base Salary :£31,986.00 To ensure the efficient an…

Contract, Full Time
Lewisham
Posted 5 months ago

Job Category : Housing

Location :Laurence House – Fifth Floor, Lewisham Council

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £22.78

Key duties that officers will be carrying out:

– Identify abandoned accommodation.

– Suitability assessments 

-Identify partial/ under occupation. 

– Ensure suitability and changes in circumstances are recorded.

– Ensure accommodation meets property standards

– Work with the repairs team and providers to improve the conditions of Temporary Accommodation


Main Purpose of the job:

Provide excellent tenancy sustainment support ensuring tenancies in the private rented sector are

sustained to provide safe and secure housing for our customers whilst meeting local and

corporate objectives.

To provide a high quality advice, lettings and tenancy sustainment service that maximises the

number of homeless households who are able to move successfully into good quality, affordable

private rented accommodation for clients from various services such as HOC, CYP and NRTPF.

To promote the use of the private rented sector as a viable alternative to social rented housing, in

order to encourage independence, prevent homelessness, provide settled housing solutions and

reduce the Council’s use of temporary accommodation.

To effectively report, as required, on performance, against local and corporate targets.


Summary of Responsibilities and Personal Duties:

1. Work effectively within the private sector to increase the supply of good quality

accommodation for households in housing need to meet individual and team targets.

2. To carry out inspections of properties in order to assess their suitability for households in

housing need.

3. Assess prospective customer’s suitability for private rented accommodation by reviewing

their housing history, making enquiries into their financial situation, and establishing

whether or not they are able to meet the rent and comply with the tenancy conditions.

4. Undertake accompanied viewings with prospective customers and provide them with expert

advice and guidance on all aspects of letting (including housing benefit and the conditions

of tenancy) in order to help them make informed decisions.

5. Ensure all private rented sector accommodation procured is of the size, type and location

required by prospective customer, complies with all health and safety & planning

regulations and is in compliance with the Council’s location priority policy.

6. To act as the first point of contact for landlords and tenants who are experiencing

difficulties in sustaining tenancies, including acting as a negotiator and or mediator

between disputing parties to resolve contractual issues to ensure compliance with the legal

framework to sustain tenancies.

7. Provide a comprehensive tenancy sign up and sustainment service to ensure assured

short hold tenancies (prevention, discharge) and non-secure tenancies (temporary

accommodation) are successfully signed up and sustained.

8. Ensure customers are settled into their private rented sector accommodation and fully

made aware local services such as doctor’s surgeries, schools, police station, CAB office,

dentist surgeries etc.

9. To understand, and keep up to date with local and national policies affected by legislation

with regard to welfare reforms and housing.

10. Ensure all properties are maintained to a high standard investigate persistent disrepair

complaints and/or to take property inventories for those properties accessing the Council’s

incentive and or bond scheme.

11. Be responsible for ensuring all landlords and tenants comply with their respective

contractual agreements

Knowledge

Excellent current knowledge of private rented sector housing market and contracts,

particularly the issues affecting private rented sector customers and landlords.

Knowledge of how to deliver a first class customers focused service.

A good knowledge and understanding of the government’s welfare reform and its

implications on the private rented sector.

A good understanding and awareness of housing issues and homelessness issues.

Knowledge of private sector housing law, health and safety rating system and other health

and safety regulations (gas , electrics and energy efficiency) and legislation relating to the

letting of private sector tenancies.

Knowledge of the services provided by the Council for households who are in housing

need.

General knowledge of good property standards and common building problems.

An awareness of the financial implications of decisions and an understanding of the

importance of prioritising value for money.

Aptitude

Excellent oral and written communication skills, with an ability to explain complex information clearly to a

range of audiences.

Excellent negotiating, influencing and liaison skills to successfully promote the Council to private sector

landlords and agents and market housing options to customers, staff and stakeholders.

Ability to develop and maintain effective partnerships with a wide range of people and organisations.

Competitive, being performance driven and able to meet targets.

Ability to be proactive and response and go the “extra mile”.

Ability to identify business risks at an early stage within the procurement process, alerting appropriate

managers and developing possible solutions.

Skills

(Skills can only be used as shortlisting criteria if the skill is to be tested) 

Ability to work as part of a team and take initiative with own cases.

Ability to promote and develop effective joint working practices across services.

Ability to work with private sector partners and respond to the needs of that market as well as

understanding how that fits with the requirement to meet housing need.

Commitment to the promotion of a homeless prevention approach.

Flexible, problem-solving approach to service delivery with a positive attitude to change and ability to

identify opportunities and develop innovative housing solutions.

Ability to maintain databases and work effectively with IT systems.

Ability to meet performance targets and deliver positive outcomes.

Experience

Experience of effectively working with landlords, letting agents and other accommodation

suppliers.

Experience of working with people who are homeless, at risk of homelessness, in housing

need and/or living in unsatisfactory housing.

Experience of providing an excellent level of customer care and customer service in a

comparable customer service environment.

Experience of working effectively with private sector landlords and/or within a

homelessness context.

Experience of prioritising competing demands in a pressurised environment, recognize

service priorities and manage a caseload within agreed targets.

Experience of successfully developing initiatives and schemes to provide housing

opportunities for people in housing need.

Experience of managing own caseload.

Experience of achieving performance targets and meeting departmental objectives.

General Education

A good standard of education, including excellent levels of numeracy and literacy. 

Personal Qualities

Personable and presentable

Organised and target driven

Able to set and maintain the highest standards in professional relationships and behaviour

with customers, colleagues and other external contacts.

Commitment to high levels of attendance and punctuality.

Flexible and proactive, with a commercially-minded approach to developing services and

sustaining relationships with landlords.

Willingness to undertake home visits which are effective and take into account health and safety requirement

Job Features

Job CategoryHousing

Job Category : Housing Location :Laurence House – Fifth Floor, Lewisham Council Hours Per Week : 35.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Salary: £22.78 Key d…

Contract, Full Time
Hillingdon, London
Posted 5 months ago

Job Category : Interims

Location :London Borough of Hillingdon

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
salary: £118.44

Delivery of technical and core administrative support, and customer service support within the Waste Service, meeting performance targets and embedding a culture of “Putting our residents first” where continuous service improvement is maintained.


1.         People Management

▪           No direct supervisory responsibility, however, may be required to assist in induction and training of peers and new employees.

2.         Customer Management / Care

▪           Demonstrate understanding of the Council’s Customer Care Standards and ensure that these standards are met in order to deliver the Council’s vision of ‘putting our residents first’.

▪           Respond to customer queries by phone, email, and CRM systems, and escalate issues and messages to the technical managers and professional workers

▪           Commitment to the highest level of service delivery

▪           Learn from best practice and lead by example in the development of a customer focused team empowered to continually improve levels of service delivery through innovative and creative approaches to service improvement.

3.         Operational Service Delivery

▪           To support the Waste Services team to investigate and respond to enquiries, service requests, and complaints.

▪           Responsible for delivering complex, routine, and emergency administrative tasks to ensure consistency in service delivery

▪           Deliver a skilled and flexible technical administration support service, and to react to peaks and troughs of work in both the customer contact and waste services teams.

▪           To work as part of a multi-disciplinary team responsible for meeting tight deadlines and committed to high standards of customer care

▪           Maintain an understanding of the operational workflow processes and linkage with the technical administrative support services

▪           Prioritise tasks assigned and escalate any gaps in resourcing to the line manager

▪           Escalate any operational issues to the line manager 

▪           Ability to learn complex and specialised administrative tasks in a short space of time to meet changing service requirements 

▪           To provide high quality technical specialist services administrative support to the customer contact and waste services teams

▪           To show flexibility in adapting to delivery of different functions at a variety of locations, to meet varying demands








1. QUALIFICATIONS

Minimum 5 GCSE level pass including maths and English, or equivalent

2. STATUTORY or ROLE SPECIFIC REQUIREMENTS

Prepared to work flexibly to meet the needs of the service, including with other teams and

other geographical locations, as and when required.

Maintain confidentiality at all times.

3. EXPERIENCE

Experience of supporting a multi-disciplinary teams with comprehensive technical administration services (including meeting arrangements, minute taking, and

database/system administration)

Experience of prioritising high volumes of work effectively and accurately, and to deal with routine matters on own initiative within deadlines

Experience of developing and maintaining good working relationships with clients, senior

colleagues and Members of the Council.

Experience of dealing sensitively with members of the public in a variety of situations

Experience in managing high volumes of work

effectively and accurately, and to deal with routine matters on own initiative within deadlines.

4. KNOWLEDGE & SKILLS

Excellent ICT skills including Word, Excel and Google Docs, and an understanding of case/data management systems

Understanding of Business Improvement (BID)

and its implications for the wider team

Ability to use financial systems i.e. Oracle

5. COMPETENCIES

“Can do” positive attitude

Committed to delivering the goals and priorities of the team and Service

Seeks to improve the Council’s service delivery



Optimistic and not easily discouraged

Positive about change and does not act as a barrier

Presents options for improvements Celebrates the team’s success

Takes responsibility and delivers results

Seeks to achieve and exceed targets, at, team and personal level

Ensures work is delivered on time and is of a good quality

Sets a positive example in the way they perform their role

Plans, prioritises and organises workload to meet deadlines

Team working

Builds effective relationships within and between teams, as appropriate

Shares ideas, knowledge & good practice with others

Works collaboratively with all colleagues and other agencies (where appropriate) to deliver improved services to service users and residents

Is supportive of others and appreciates their work Capable of putting the Council’s interest first

Is aware of the role members’, partners’ and stakeholders’

Communication

Easily expresses self and ideas.

Has the knowledge of and the ability to use technology

Listens, questions and clarifies to ensure full understanding

Adapts style to suit the needs of the audience

Customer Care

Raising service user and residents’ satisfaction is understood and is a commitment

Acts as an ambassador for LB Hillingdon- communicating consistent positive and realistic messages about the CouncilEngages with the Council’s users, strives to understand and meet their needs and preferences

Job Features

Job CategoryInterim Executive

Job Category : Interims Location :London Borough of Hillingdon Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00salary: £118.44 Delivery of technical and co…

Contract, Full Time
Enfield, Greater London
Posted 5 months ago

Job Category : Executive

Location : Civic Centre, Enfield Council

Start Date : Immediate Start

Base Salary :£43,983.00


Enfield Council are a dynamic local authority driven by a clear vision of how we will transform the borough, address inequality and create a lifetime of opportunities for everyone who lives, works and learns in Enfield.

A vacancy has arisen in the Finance Business Partnering team – Adult Social Care Finance Team for a Business Partner leading on Adult Social Care.

The role will support the Head of Finance in the provision of high quality, flexible, professional finance support to service departments. Key duties include:

•          Support and deputise for the Head of Finance and Finance Manager to deliver financial support, advice, and guidance to the relevant service area.

•          Lead on the delivery of specific finance tasks supporting the annual financial cycle, including budgeting, forecasting, and closing the accounts.

•          Conduct sensitivity analysis, review and challenge budget decisions, perform options appraisals, and lead on detailed calculations underpinning new funding and grants requests.

•          Provide financial input to procurement processes and take responsibility for scoring financial sections.

•          Proactively seek opportunities to improve financial support and identify efficiencies in service support.

We are seeking an ambitious self-starter with a proactive approach to work. The ideal candidate will possess excellent data interpretation and information analysis skills, strong attention to detail, and the ability to work under strict deadlines. Additionally, you should have excellent IT and communication skills, experience in analysing and challenging budget decisions within a complex organization to achieve value-for-money outcomes, and experience in financial modelling and assessing the viability of new initiatives and service models.

If you have finance business partnering and data analysis experience and enjoy building good relationships and working closely with the service, then we’d like to hear from you.

Enfield offers a hybrid working arrangement with an expectation that staff will be in the office at least one day every other week as a minimum.

•          Staff will be expected to attend the office as required by the service.


Essential:

1. 2. 3. 4. 5. A CCAB or CIMA accountancy qualification, or part qualified and actively studying for such a qualification or

qualified by significant accountancy experience in a similar role.

Good knowledge and understanding of local government finance, budgeting and accounting, and experience

in providing high level advice, support and challenge on a variety of complex financial and service issues

Excellent numerical and analytical skills, including the ability to analyse and interpret detailed and complex

financial and other information, to develop and use financial management systems and to have the

confidence and ability to train and develop others in the use and application of such systems

Good oral and written communication skills, including the ability to present a range of complex and detailed

financial and other issues to a diverse audience including councillors and senior officers and to develop and

manage productive relationships with both external and internal contacts and agencies.

Advanced IT skills in Excel, PowerPoint and Word but not limited to these applications, including the ability to

6. design, construct and interpret complex spreadsheets. Extensive experience of working with integrated

financial systems in a large organisation

Experience of providing financial advice and support to senior officers, members and external stakeholders

Desirable:

1. 2. Experience of analysing and challenging budget decisions in a complex organisation in to order to achieve

value for money outcomes.

Experience of financial modelling and assessing the viability of new initiatives, service models etc.

Page 6 of 7

Competencies:

1. Provide Leadership

2. Build Relationships

3. Communicating Information

4. Creating Innovation

5. Resilience

6. Planning and Managing Resources

Knowledge

1. Knowledge & understanding of financial management of a large organisation preferably local government

Qualification(s)

2. A CCAB or CIMA accountancy qualification, or part qualified and actively studying for such a qualification or

qualified by significant accountancy experience in a similar role.

Job Features

Job CategoryExecutive

Job Category : Executive Location : Civic Centre, Enfield Council Start Date : Immediate Start Base Salary :£43,983.00 Enfield Council are a dynamic local authority driven by a clear vision of h…

Contract, Full Time
Enfield, Greater London
Posted 6 months ago

Job Category : Finance (Support)

Location :Civic Centre, Enfield Council

Start Date : Immediate Start

Base Salary : £34,416.00


Exciting Opportunity for Finance Payment and Admin Officer at Enfield Council

Enfield Council is a progressive local authority with a clear vision to transform the borough, tackle inequality, and create lifelong opportunities for everyone who lives, works, and learns in Enfield.

We are seeking a motivated Finance Assistant to join our Finance Business Partnering team within the Education and Schools Finance Team.

Role Overview:

As a Finance Assistant, you will be an integral part of a dynamic finance team, delivering exceptional customer service to schools and Council staff regarding school payments and finance-related queries. Your key responsibilities will include:

•          Calculating and updating monthly payments to schools using the Council’s schools advances system.

•          Completing financial reconciliations and resolving any discrepancies.

•          Reviewing and following up on monthly and quarterly school finance returns.

•          Liaising with Council staff and schools to address queries.

•          Proactively seeking opportunities to improve processes.

Why Join Us?

This role offers an excellent opportunity for finance professionals looking to make a meaningful impact in the public sector. You will gain valuable experience, develop your skills, and contribute to the financial well-being of our educational institutions.

Candidate Requirements:

To excel in this role, you should possess strong numeracy and literacy skills, attention to detail, and accuracy in your work. Proficiency in Microsoft Excel, Word, and Outlook, along with accounting skills, is essential.

If you have finance experience and enjoy interacting with people and resolving queries, we would love to hear from you.

Working Arrangements:

Enfield Council offers a hybrid working arrangement, with an expectation that staff will be in the office at least one day every other week. Additional office attendance may be required based on service needs.

Generic Job category: Finance i.e. jobs with general finance responsibilities in a variety of work settings.

Post Title and Number:  Finance Payments and Admin Officer

Present Grade:      Sc6                           Dept: Corporate Finance, Resources                                             

Service/Section/Team:   Finance Business Partnering

Reports to (title): Finance Manager (Resources or Education and Schools)

Purpose of the Role:

This post will be located in the Corporate Finance – Finance Business Partnering Team and will focus on activities relating to:

Schools and Education payments, queries and administration. 

The role is responsible for:

–           the management of the schools advances monthly process and support for other education related payments to external organisations.

–           The collation of monthly schools VAT returns and submission of the information to Corporate Accountancy team for inclusion in the Council’s VAT claim within the deadlines.

–           The collation of other schools related financial information for monthly, quarterly and year end returns.

–           Logging and responding to queries raised in a timely manner and escalating issues where appropriate.

–           Liaison with schools and other third-party organisations.

The above postholders will be expected to:

Provide a high quality and comprehensive finance support service, be adaptable, and follow standard operating procedures with limited supervision. 

Deliver an effective, efficient and customer focused service in line with corporate policies and within national and local legislative requirements. Taking responsibility for ensuring that any issues raised are resolved in a timely manner.

Finance payment and admin officers should actively support continuous improvement and the implementation of automation and efficient ways of working.

The role/s require the post holder/s to keep up to date with service developments and council practices including ensuring that there are sufficient audit trails and approvals for the authorisation of financial transactions.


KNOWLEDGE, SKILLS & ABILITIES 

Job Specifics – Skills, Experience 

(In this section you should list between 4 and a maximum of 8 essential recruitment and selection criteria and 2 desirable criteria).  The information you provide in this section will be used in the recruitment application process to assess the suitability of job applicants.

Essential:

•          Working within a finance related environment delivering high quality services

•          Excellent numeracy and written communication skills

•          Strong commitment to customer focused service 

•          Experience of dealing with customer queries and taking responsibility of resolving issues

•          Strong IT/Technical skills, knowledge, specifically excel skills

•          Finance payments and administration experience

•          Experience of dealing with high work volumes within tight deadlines

•          Development of skills and knowledge

Desirable:

•          Advanced excel skills

•          Accounts payable experience

Experience of finance related support or business support roles including numeracy

Competencies*:

Please choose a maximum of 6 most important competencies for the role from either the Staff Competency Framework (up to SO2) Leadership Competency Framework (PO1 and above) and list here in ranked order. Candidates will be asked to address these when making their application.

1.       Driving Success                                                                           4. Give support

2.       Planning and Organising                                                             5. Investigate issues/develop expertise

3.       Uphold Standards                                                                         6. Resilience

Knowledge*

1. Understanding of financial requirements of a local authority 

2. Good knowledge of Microsoft Office suite including Excel

3. Council processes and working practices

Qualification(s)*

Maths and English minimum level 2 or equivalent

Job Features

Job CategoryAccounting & Finance Jobs

Job Category : Finance (Support) Location :Civic Centre, Enfield Council Start Date : Immediate Start Base Salary : £34,416.00 Exciting Opportunity for Finance Payment and Admin Officer at Enfie…

Contract, Full Time
Lewisham
Posted 6 months ago

Job Category : Financial

Location :Laurence House – Fourth Floor, Lewisham Council

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time :09:00

End Time :17:00
Salary: £18.51

Main purpose of job:  

To provide professional, customer focused, efficient and effective financial transactional services to a range of stakeholders.  To work with officers across the Council to ensure that appropriate financial controls are in operation including high volume and /or high value transactions. Ensuring all receipts or payments are dealt with professionally and in accordance with Audit recommendations and Financial Regulations.

Duties and responsibilities 

1          To contribute to a first class Financial Transactional Service processing payments coming in and going out of the Council. 

2          To be able to work to strict deadlines and timetables 

3          Responsible for making and receiving payments to/from a wide variety of debtors and creditors 

4          To contribute to the delivery of a wide range of financial processing functions by inputting data, validating data, analysing evidence and maintaining accurate and detailed records

5          To liaise with internal stakeholders across the Council (including, but not limited to, budget holders, team leaders and social workers) to ensure smooth running of the Financial Transactional Service 

6          To liaise with, and provide good customer service to, external stakeholders (including, but not limited to, foster carers, suppliers of goods and services, PPF providers and other debtors and creditors) to facilitate the payment of invoices and / or the collection of payments. This should include taking a proactive approach to resolving any discrepancies.

7          To control and report on sensitive financial data, understanding appropriate levels of confidentiality and to operate accordingly.

8          To carry out regular reconciliations of financial records

9          To be recognised as technically proficient on a wide range of financial systems including an understanding of system interfaces

Experience in processing invoice/payment request transactions. Use of ContrOCC (Liquid Logic), Oracle Financial/payables are preferable but not essential.  

Experience

Experience in financial processing within a large and complex organisation            

Experience of applying legislation, regulations and guidance (e.g. as relates to financial regulations, banking and accounting standards etc.)

Experience of communicating with a wide range of stakeholders       

Experience of IT and e-payments systems                                          

Knowledge

Knowledge of cash and cheque handling procedures in a Local Government or similar environment.        

Understanding of Customer Care practices and service provision         

Advanced knowledge of how to use computerised financial information systems and standard software packages (e.g. Oracle, Axis, CONTROCC, Excel, Word, etc.).                                                                               

Appreciation of finance budgeting and accountancy at a level appropriate to the job.

An understanding of legislation, regulations and statutory requirements in relation to financial transactions and processing.

Aptitude

Ability to provide effective advice and support at a level appropriate to the grade to external agencies, clients and their representatives, to ensure compliance with legislation and statutory guidance and to promote financial best practice                                                                                                                      

Able to focus on attention to detail when required and also to understand some implications of potential courses of action

Able to take responsibility for own personal and professional development, ensuring that the technical knowledge and skills required to meet the demands of the post are kept up to date.

Ability to contribute to new systems and developments relating to the at least one of the following:  Oracle financials, Axis systems, prepaid card and Post Office PayOut payments and CONTROCC functions.                                              

Skills

High standard of written and oral communication skills, and ability to communicate effectively with a wide range of people from within and outside the Authority 

Ability to understand and apply complex legislation and guidance. 

Personal qualities

Ability to deal with a pressurised work environment and work to strict deadlines

Committed, flexible and enthusiastic.  Good at attention to detail and able to work quickly and accurately.

Physical Generally candidates must meet standard Lewisham requirements for the post.

Job Features

Job CategoryAccounting & Finance Jobs

Job Category : Financial Location :Laurence House – Fourth Floor, Lewisham Council Hours Per Week : 35.00 Start Date : Immediate Start Start Time :09:00 End Time :17:00Salary: £18.51 Main …

Job Category : Technical

Location : Huyton Library, Knowsley, L36 9GD, Knowsley Borough Council

Hours Per Week :36.00

Start Date : immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £30.42


Purpose of the job

The Major Development Team will provide an enhanced service and dedicated

resource to key investors and developers. The team will help accelerate the delivery

of housing and economic growth schemes, to deliver innovative solutions that secure

delivery whilst proactively helping developers to bring forward stalled schemes.

The Major Development team will be responsible for the delivery of the Council’s

pipeline schemes for housing, transport and economic development, the

implementation of the three Town Centre masterplans whilst ensuring delivery of the

nine sustainable urban extensions. The team will manage and deliver the following

major programmes:

• Halsnead Garden Village

• Oakford East of Halewood

• Knowsley Lane

• Shakespeare North

• Kirkby Town Centre Regeneration programme

• Prescot Town Centre Regeneration programme

• Huyton Town Centre Regeneration programme

Duties and responsibilities

This is not a comprehensive list of all the tasks, which may be required of the post

holder. It is illustrative of the general nature and level of responsibility of the work to

be undertaken.

1. To manage a varied major development caseload in the Major Development

team, consisting of the Knowsley’s most high profile and complex residential and

commercial development schemes. This includes:

• To apply advanced practical and theoretical knowledge and experience of

legislation, policy and practice relating to a varied and complex major

development caseload.

• To coordinate and analyse detailed plans and technical reports submitted in

support of development proposals.

• To undertake site visits to assess site conditions and context to fully inform

analysis of technical reports and development proposals.

• To liaise and consult with internal and external colleagues, and partner agencies,

including the analysis and synthesis of a range of detailed technical advice

relating to development proposals.

• To manage the negotiations and define with applicants the appropriate commuted

financial contributions and / or delivery of various mitigation and enhancements,

including scrutinising viability assessments, within the context of the Council’s

policy framework and ensuring the best outcome for the Council.

• To draft schedules and formulas for planning legal agreements ensuring the

timely and effective negotiation of and processing of significant S106 legal

agreements and Unilateral Undertakings in relation to planning decisions.

• To report directly to and brief the Council’s programme sponsors including the

Chief Executive, Executive Director/Assistant Executive Director on relevant

Development Management issues relating to the Major Development Programme.

• To produce high quality, detailed committee reports, making appropriate

recommendations, and to report directly to the Head of Planning Services for the

signing off of Planning Committee reports.


Skills, knowledge, experience etc.

1 Ability to embrace the values of KMBC, whilst providing

excellent customer care

2 Substantial experience at senior level in planning

development management including the assessment of Major

Planning applications, presenting at Planning Committee,

attending public meetings and experience of public appeals.

3 Substantial experience of working in a multi-disciplinary team

with experience of contributing fully to a whole team approach

to planning decision-making.

4 Advanced knowledge of current legislation and best practice

in the assessment of major complex planning applications

including the adherence to national and local planning

legislation and other related technical disciplines. Knowledge

of the legislative and policy context within which the Major

Development Team will deliver.

5 Experience of caseload management and assessment, to

report on a variety of major planning applications

6 Experience of preparing evidence for planning appeals and

representing the Council either through written

representations or informal hearings.

A, I

7 Practical evidence of experience of and ability to support

landowners and developers to bring forward Development

from plan to delivery.

8 Experience of undertaking site investigations/ observations A, I

9 Experience of ability to analyse and interpret complex

technical specifications and issues

10 Experience of Planning Enforcement A, I

11 Ability to lead and motivate staff, within a culture of seeking

innovative problems solving and continuous improvement in

service delivery.

12 Practical experience of Performance Management and

Project Management tools and techniques to achieve

business objectives.

13 Excellent communication and negotiation skills, including

ability to resolve conflict in difficult situations

14 Ability to communicate effectively with elected members and a

range of partners, stakeholders and the community.

15 Excellent IT and presentation skills, including database and

Microsoft Office programmes.

16 Experience of negotiating and securing financial contributions

and off site improvement works from developers and drafting

terms of S106 and legal agreement to secure the commuted

sums and schemes of works

17 Ability to deploy high level organisation skills with ability to

work effectively to meet deadlines

Test

18 Flexible approach to work to meet the organisations and other

targets.

Qualifications

19 Degree in town and country planning or a closely related

subject.

20 Membership of (or eligible to join) RTPI. 

Health and safety

21 Ability to use equipment as instructed and trained 

22 Ability to inform management of any health and safety issues

which could place individuals in danger

Personal attributes and circumstances

23 Time management and personal organisational skills 

24 Political and organisational awareness 

25 A considerable commitment to flexibility, both in terms of

duties undertaken and the need to occasionally work outside

normal hours

26 An ability to keep a positive perspective and perform well

including during difficult situations

27 Driving licence and access to a vehicle for site visits

Job Category : Technical Location : Huyton Library, Knowsley, L36 9GD, Knowsley Borough Council Hours Per Week :36.00 Start Date : immediate Start Start Time : 09:00 End Time : 17:30Salary: £30….

Contract, Full Time
Knowsley
Posted 6 months ago

Job Category : Technical

Location : Huyton Library, Knowsley, L36 9GD, Knowsley Borough Council

Hours Per Week : 36.00

Start Date : immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £30.42

The Major Development Team will provide an enhanced service and dedicated

resource to key investors and developers. The team will help accelerate the delivery

of housing and economic growth schemes, to deliver innovative solutions that secure

delivery whilst proactively helping developers to bring forward stalled schemes.

The Major Development team will be responsible for the delivery of the Council’s

pipeline schemes for housing, transport and economic development, the

implementation of the three Town Centre masterplans whilst ensuring delivery of the

nine sustainable urban extensions. The team will manage and deliver the following

major programmes:

• Halsnead Garden Village

• Oakford East of Halewood

• Knowsley Lane

• Shakespeare North

• Kirkby Town Centre Regeneration programme

• Prescot Town Centre Regeneration programme

• Huyton Town Centre Regeneration programme

• North Huyton Revive programme

Qualifications

RTPI accredited degree or equivalent qualification.

Membership of RTPI

Skills, knowledge, experience etc.

1 Ability to embrace the values of KMBC, whilst providing

excellent customer care

2 Substantial experience at senior level in planning

development management including the assessment of Major

Planning applications, presenting at Planning Committee,

attending public meetings and experience of public appeals.

3 Substantial experience of working in a multi-disciplinary team

with experience of contributing fully to a whole team approach

to planning decision-making.

4 Advanced knowledge of current legislation and best practice

in the assessment of major complex planning applications

including the adherence to national and local planning

legislation and other related technical disciplines. Knowledge

of the legislative and policy context within which the Major

Development Team will deliver.

5 Experience of caseload management and assessment, to

report on a variety of major planning applications

6 Experience of preparing evidence for planning appeals and

representing the Council either through written

representations or informal hearings.

7 Practical evidence of experience of and ability to support

landowners and developers to bring forward Development

from plan to delivery.

8 Experience of undertaking site investigations/ observations 

9 Experience of ability to analyse and interpret complex

technical specifications and issues

10 Experience of Planning Enforcement 

11 Ability to lead and motivate staff, within a culture of seeking

innovative problems solving and continuous improvement in

service delivery.

12 Practical experience of Performance Management and

Project Management tools and techniques to achieve

business objectives.

13 Excellent communication and negotiation skills, including

ability to resolve conflict in difficult situations

14 Ability to communicate effectively with elected members and a

range of partners, stakeholders and the community

Qualifications

19 Degree in town and country planning or a closely related

subject.

20 Membership of (or eligible to join) RTPI. C, A

Health and safety

21 Ability to use equipment as instructed and trained 

22 Ability to inform management of any health and safety issues

which could place individuals in danger

Personal attributes and circumstances

23 Time management and personal organisational skills 

24 Political and organisational awareness 

25 A considerable commitment to flexibility, both in terms of

duties undertaken and the need to occasionally work outside

normal hours

26 An ability to keep a positive perspective and perform well

including during difficult situations

27 Driving licence and access to a vehicle for site visits

Job Features

Job CategoryTechnical

Job Category : Technical Location : Huyton Library, Knowsley, L36 9GD, Knowsley Borough Council Hours Per Week : 36.00 Start Date : immediate Start Start Time : 09:00 End Time : 17:30Salary: £30…

Contract, Full Time
Somerset
Posted 6 months ago

Job Category :Planning

Location : Brympton Way, Somerset Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £36.2

5To work as part of the Council’s wider planning service, to process applications in particular relating to Children’s Services as a fast track service.

Job Features

Job CategoryPlanning

Job Category :Planning Location : Brympton Way, Somerset Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:30Salary: £36.2 5To work as part of the Council…

Contract, Full Time
Rhondda Cynon Taf
Posted 6 months ago

Job Category : Admin & Clerical

Location : Ty Elai, Rhondda Cynon Taf County Borough Council

Hours Per Week : 37.00

Start Date : immediate Start

Start Time : 08:30

End Time : 17:00
Salary: £12.80

SPECIFIC RESPONSIBILITY

1.         To direct customers to self serve via the Councils website where applicable and if necessary, to assist the customer with this process

2.         To deal with Contact Centre enquiries in a productive manner within agreed processes and quality standards

3.         To maintain an up to date working knowledge of the services delivered through the Contact Centre

4.         To maintain good working relationships with other colleagues and divisions of the Council and outside organisations, on all matters that relate to customer service

5.         To support customers and manage expectations in regard to service standards relative to the enquiry

6.         To provide support to the wider Contact Centre where required

7.         To adhere to rota’s within the Contact Centre

8.         To liaise with back office functions to resolve customer enquiries/complaints

9.         The above list is an indication of the duties, which will normally be expected of this post. However, it is not an exhaustive list and the post holder may be required to undertake other duties, which are within the scope of the post

10.       The post may develop with changing working method and to address service priorities and the duties will be subject to reasonable change

11.       The Contact Centre also requires that employees work both flexibly and co-operatively to ensure service priorities are met.

To carry out health and safety responsibilities in accordance with the Division’s Health & Safety Responsibilities document.

To undertake such other duties and responsibilities commensurate with the grade, as may be reasonably required by the Service Director, or as a mutually agreed development opportunity.

EXPERIENCE    Of dealing with Customers

Of using a range of IT applications (including Microsoft suite)

Of interacting with colleagues            Of working in Contact Centres

COMPETENCIES           Administrators Competency Framework

1.         Working with Others  *Knows the role of other teams and individuals and uses this to help resolve Service Users’ issues

Supports other team members when required, particularly new team members

2.         Communicating Effectively     *Passes on accurate information to other service areas

Listens to others and actively checks their understanding 

3.         Meeting Customers’ Needs    Focuses on resolving customer queries quickly

*Anticipates what else a customer might need, and provides them without being asked

Knows what issues they can resolve themselves and when to refer upwards

4.         Demonstrating Techinical Ability       Has a high level of accuracy and pays attention to details

*Understands data protection and doesn’t disclose private information inappropriately

5.         Achieving Results        Is always punctual and ready to start work on time

Takes initiative and can work without close supervision

*Prioritises tasks according to importance for the Council 

6.         Demonstrating Professionalism         Always demonstrates that they take pride in representing the Council

*Is resilient and works effectively under pressure 

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & Clerical Location : Ty Elai, Rhondda Cynon Taf County Borough Council Hours Per Week : 37.00 Start Date : immediate Start Start Time : 08:30 End Time : 17:00Salary: £1…

Contract, Full Time
North Yorkshire
Posted 6 months ago

Job Category : Building Services & Maintenance

Location : Multiple Locations, North Yorkshire Council

Hours Per Week : 37.00

Start Date :Immediate Start

Start Time :09:00

End Time :17:30
Salary: £31.72


Job context

The building control service processes Building Regulation applications under the provisions of Section 91 and 92 of the Building Act 1984. All building work carried out should meet current building codes and regulation requirements. The building control department ensures that buildings are designed and constructed in accordance with the Building Regulations and associated legislation. It is the responsibility of those carrying out the work to ensure that the provisions of the regulations are fully met. The role of Building Control is to check that they do so and ensure that corrective actions are taken when compliance has not been achieved.

The post holder will be competent in all building control and administrative matters ensuring that appropriate buildings meet the regulatory standards in safety, sustainability, accessibility, and design. They will initiate and assist with enforcement action to ensure delivery of the services obligations under the Building Act and associated legislation, whilst working within a highly competitive market.   In addition, the post holder will contribute to a strong and efficient performance culture with a focus on service excellence and customer satisfaction.

The building control service deals with reports of Dangerous Structures during normal working hours as well as out of office hours, along with the administration of Demolition Notifications, Initial Notice Applications, Competent Person Submissions and Exempt Enquiries on behalf of North Yorkshire Council.

The duties and responsibilities highlighted are indicative and may vary over time. The post holder is expected to undertake other duties and responsibilities relevant to the nature, level, and scope of the post.  

Qualifications  •          HND/Degree level in a relevant subject such as Building Control, Building Surveying, Construction, Structural Engineering and/or be able to demonstrate learning at an equivalent level.

            •          Student or Associate Member and working towards being a Corporate Member of a relevant professional body such as RICS (Royal Institute of Chartered Surveyors), CABE (Chartered Association of Building Engineers), CIOB (Chartered Institute of Building) or equivalent

            •          Chartered Member of a relevant professional body such as RICS, CABE, CIOB or equivalent.

            •          Registered with the Building Safety Regulator to at least, or working towards, Class 1: Trainee Building Inspector as determined by the HSE Building Inspector Competency Framework (BICoF)

            •          Registered with the Building Safety Regulator to at least, or working towards, Class 2: Building Inspector as determined by the HSE Building Inspector Competency Framework (BICoF)

Knowledge      •          Demonstrate knowledge of the construction industry, methods, techniques and materials

            •          Good knowledge of Building Regulations, procedures and associated Building Control functions offered by a Local Authority

            •          Good experience within Building Control dealing with a variety of different types of projects ranging from small domestic to relatively complex non-domestic/residential schemes.

            •          Demonstrate a good understanding of local government services and procedures

Experience      •          Experience of working within the construction industry in any of the various trades or professions

            •          Experience of providing high standards of customer service across a range of diverse activities 

            •          Highly effective written and oral communications skills with the ability to maintain accurate records.

Skills & Competencies •          Technically competent individual who demonstrates logical methods of working, shows attention to detail and provides clear professional advice 

            •          Ability to understand architects plans, compile reports and records and undertake site inspection work.

            •          A range of good ICT skills including efficient keyboard use to produce own correspondence, email management, data input and use of relevant office programmes and software.

            •          Good interpersonal/ people skills, self-motivated and a productive team player. 

            •          Ability to work on your own initiative with supervision depending on competency level and complexity of task.

            •          Well organised and with good time management skills and the ability to work to tight deadlines, maintaining accuracy and diligence

            •          Able to influence in a positive manner and support others with new ways of working to ensure business objectives are achieved.

            •          Energetic and driven individual that demonstrates a solid work ethic. 

Character        •          Ability to work independently as well as part of a team.

            •          Ability to maintain good working relationships with stakeholders at all levels, representing the Partnership in an effective and professional manner.

            •          Committed to continuous personal development.

            •          Confident and self-motivated with an aptitude to think laterally.

            •          Confidence to challenge how things are done and offer solutions or alternatives in a constructive and personable way.

            •          Commitment to the organisation’s aims and values for equal opportunities 

            •          Actively pursuing personal development of skills and knowledge necessary for effective performance in the role, for the Team, Service and the Council 

            •          Able to respond to changes in workload and changing priorities by carrying out the role in a flexible manner which may include working extended hours, at the beginning and/or end of the day. 

            •          Additionally, on occasions, out of hours working may be required by agreement.

Availability / Locality / Mobility          •          Ability to travel across the County

            •          Ability to work in various locations which will require the post holder to work on sites across rough terrain, climbing ladders and entering trenches


BSR Class 2a and above

Locations –

Harrogate

Northallerton

Malton

Job Features

Job CategoryBuilding Services & Maintenance

Job Category : Building Services & Maintenance Location : Multiple Locations, North Yorkshire Council Hours Per Week : 37.00 Start Date :Immediate Start Start Time :09:00 End Time :17:30Salar…

Contract, Full Time
North Yorkshire
Posted 6 months ago

Job Category : Building Services & Maintenance

Location : County Hall, Northallerton, DL7 8AE, North Yorkshire Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 08:30

End Time : 17:00
salary: £26.38

Building surveyors required for a project working with Align Property Services due to end March 2026.

Working hours are Monday – Friday, across the below locations. 

08:30 – 17:00 

Required to review housing stock, predominately across Selby, Harrogate and Richmondshire. 

Fully trained and qualified building surveys Please ensure candidates submitted are based in the North Yorkshire Area. This role is NOT remote.

Job Features

Job CategoryBuilding Services & Maintenance

Job Category : Building Services & Maintenance Location : County Hall, Northallerton, DL7 8AE, North Yorkshire Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 08:30 E…

Contract, Full Time
Hackney
Posted 6 months ago

Job Category : Technical – Property

Location : Hackney Service Centre, Hackney Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £32.94

There is a need to recruit to this position initially on an Agency basis as it is critical in expediting the Council’s Capital programme of Health & Safety Compliance remedial works over the next 5 to 10 years across a range of various assets (eg. operational buildings, VCS, General Fund, Temporary Accommodation, Libraries).

PURPOSE OF JOB:

To be a key pivotal point of contact and coordination of support for young people who

are leaving care. The worker will be responsible for providing a flexible and reliable

connection to our young people. The leaving care worker is key in coordinating the

plans we make, and will lead on bringing together the resources available from other

agencies to ensure that young people transition to adulthood in a safe and healthy

manner. This role will involve direct work with young people, as well as working with

their network of peers and family, to ensure they achieve outcomes in line with their

individual plans, and the Councils Children in Care and Care Leavers Strategy

To support and challenge agencies, families, and young people’s wider relationships to

bring about lasting change to help drive improved outcomes for care leavers. If young

people choose not to work with the service, and are considered harder to reach, then it

is the role of the worker to utilise their skills to foster a connection to the young person

and bring together the right agencies and opportunities to enhance the life chances and

outcomes for care leavers.

To support young people 16 to 25, to move successfully through life, secure education,

training, employment, access stable accommodation, and to progress into adulthood as

a happy and healthy adult.

MAIN DUTIES: The specific accountabilities of this role will be flexible and will change to

meet the needs of the organisation as required but will include (or be equivalent in

nature to) those listed below:

o 1 To work within policies, practices and procedures of Children’s Services

Directorate. To manage a caseload of young people and their families/network

within the appropriate level of responsibility including direct work with Children and

Young People. The Postholder will work in a multi-agency team in conjunction with

the Practice Supervisor/Team Manager and access support systems such as

supervision, appraisal and team meetings

o 2 Encourage and empower young people to participate in all decision making and

processes affecting their lives, and involve the peers and family with workers in this

process when appropriate

o 3 To work in partnership with young people and agencies ensuring professional

boundaries are set and maintained. To work alongside young people in devising

strategies and plans that will enable them to achieve and sustain positive

outcomes and live happy lives.

o 4 To work within the young person network and home to help them grow their own

strategies and abilities to live healthy lives. This may include practical household

tasks, ensuring access to education, training and employment and addressing any

risk or behavior that could lead to negative outcomes. This will be done in in

conjunction with appropriate partner agencies.

o 5 To offer a support and challenge approach with young people and their networks to

bring about change and grow positive opportunities in life.

To work across a broad age range within the network of people and professionals

which may include other adults and children.

May be required to work evenings and weekends as required.

PERSON SPECIFICATION

Requirements Where identified* Essential Desirable

NVQ LEVEL 3 or equivalent A Y

Demonstrate a good level of

knowledge and skills in the

Leaving Care arena (16 to 25)

Ability to produce and maintain

accurate records and reports. 

Ability to act as a Lead

Professional for a young where 

appropriate with responsibility for

the day-to-day implementation

and coordination of the young

person’s plan.

To be a key team player and

work closely with staff members

and specialist

workers from other agencies,

local authorities and

organisations.

The Postholder will need to

demonstrate they have the ability

to effectively engage with children

and young people, build

relationships which will enable

them to assess and intervene to

improve outcomes in relation to

educational attendance, anti-

social behavior, offending and

unemployment, health and well

being, safeguarding, life

aspirations and independence

skills

The Postholder will need to have a

broad understanding of a range of

legislation which affects children in

care and care leavers.

Ability to deliver a wide range of

support and interventions.

Driving licence and vehicle

available for work.

Commitment and understanding

of Health & Safety

Knowledge of child development.

Knowledge of Safeguarding and

risk management.

To have and demonstrate a

positive attitude to the promotion

of diversity and equal

opportunities.

Possess the ability to work

across different organisations’

cultures.

Job Features

Job CategoryTechnical

Job Category : Technical – Property Location : Hackney Service Centre, Hackney Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Salary: £32.9…

Job Category : Facilities & Environmental Services

Location : Civic Centre, Bromley Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 08:00

End Time : 17:00
Salary: £28.14

MAIN PURPOSE: 

• To undertake all duties pertinent to the administration, inspection, investigation and enforcement of relevant licensing legislation and codes of practice, service plans and Council policy.

• To give advice and assistance to Councillors, Responsible Authorities, businesses and their agents and residents in matters related to environmental health in general and licensing law in particular .

• To undertake cross divisional work as required.

SUMMARY OF RESPONSIBILITIES AND DUTIES: 

•          To support the administration of all type of licensing applications dealt with by the licensing team

•          To undertake inspections of premises under the terms of relevant legislation to ensure compliance with the legal requirements in accordance with Council and Departmental policy.

•          To investigate relevant service requests in accordance with Divisional procedures and ensure that remedial action is undertaken.

•          Provide advice on licensing law and policy to Councillors, responsible authorities, businesses and their agents and residents. 

•          To assess the potential impact of licence applications and where necessary make written representations.

•          Prepare reports for Licensing sub Committee hearings as directed by the Lead Practitioner / Head of Service and attend hearings as necessary.

•          Prepare and sign licences/ registrations, correspondence and statutory notices within delegated responsibilities or pass to Lead Practitioner / Head of Service for signature.  

•          Work closely with all internal and external partners to actively promote the Licensing Objectives (Licensing Act 2003 and Gambling Act 2005), ensure compliance with the Councils polices and legal responsibilities and ensure compliance with licensing law in the Borough.

•          Prepare cases for legal proceedings in consultation with the Lead Practitioner / Head of Service and Legal Team.

•          Undertake relevant promotional work and talks to residents and organisations as required.

•          Act as subject lead for a designated area of work as directed by the Lead Practitioner (Licensing). 

•          Maintain a high level of knowledge in relevant specialist areas and to undertake further training as required.

•          Take part in the training and instruction of trainees in the specialist areas of responsibility.

•          To help formulate and participate in cross Divisional work as required.

•          Maintain a full and accurate record of work undertaken.

•          Maintain and develop professional knowledge and competence.

•          Undertake any other duties commensurate with the level of the post, as required, to ensure the efficient and effective running of the Department/Section.

SKILLS & ABILITIES

•          Excellent communication and interpersonal skills.

•          Able to work within minimum supervision and use initiative.

•          Ability to organise workload.

•          Able to work well, both within a team and by themselves.

•          Has a flexible approach to work.

            KNOWLEDGE

•          Wide working knowledge of current Environmental Health legislation, especially the licensing law and associated technical subjects.

•          Knowledge of the broader licensing agenda such as the inspection and issuing of licenses to animal boarding establishments, beauty therapists would also be advantageous.

•          Familiarity with Microsoft Office and Environmental Health database software.

•          Good working knowledge of legislation and practices associated with the provision of an environmental health service.

EXPERIENCE

Experience of working with relevant legislation, in a related area.  Experience of working within a local authority would be an advantage.

            QUALIFICATIONS

            Relevant qualifications to the work of Environmental Health and/or Licensing. 

            Diploma or degree in Environmental Health.

            Certificate of higher education in Licensing law        

            SPECIAL REQUIREMENTS

•          Full Driving Licence for a car.

•          Flexible work arrangements and prepared to work out of normal office hours.

•          This post is likely to involve frequent face to face contact with dissatisfied and potentially aggressive persons and specialist Personal Protective Equipment may be directed to be worn.

•          Training and/or experience in dealing with aggressive people and difficult situation would be preferable.

Job Features

Job CategoryFacilities & Environmental Services

Job Category : Facilities & Environmental Services Location : Civic Centre, Bromley Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 08:00 End Time : 17:00Salary: £28…

Contract, Part-time
Bromley
Posted 6 months ago

Job Category : Facilities & Environmental Services

Location : Civic Centre, Bromley Council

Hours Per Week : 21.60

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £23.95

Trading Standards Officer with an emphasis on illicit tobacco investigations and the response to new vape legislation.

SUMMARY OF RESPONSIBILITIES AND DUTIES: 

1.         Investigate complaints alleging breaches of legislation, following all reasonable lines of enquiry in bringing investigations to an appropriate, relevant conclusion.

2.         Compile reports of breaches in accordance with the Police and Criminal Evidence Act and prepare case for Court and give evidence in Magistrates, County or Crown Court as necessary by liaising with solicitors or barristers.

3.         Prepare and participate in outreach activities relating to advice, education, information, and training to stakeholders.

4.         Carry out inspections of retail trade outlets, advise in respect of appropriate legislation and                            deal with infringements of the law as necessary.

5.         Maintain an up to date, appropriate working knowledge of legislation assigned to the service.

6.         Provide appropriate advice to consumers, businesses, partners and attend relevant meetings as the Divisional representative when required.

7.         Develop specialist skills in areas of agreed topics.

8.         Provide support to other officers where required. 

9.         Work within established departmental procedures

10.       Undertake any other duties commensurate with the level of the post, as required to ensure the efficient and effective running of the Department / Section.



Leadership and developing others     Be capable of organising and leading activities involving groups other than own team. Show exceptional ability in the management of complex investigations or a specialised field. Demonstrate high level of accountability and initiative to motivate others to reach desired goals. Demonstrate effective leadership skills, taking responsibility for complex pieces of work, influencing and inspiring others, as well as project and people management Practice at the highest level, demonstrating and maintaining expert-level functional and technical competencies in a core area of complex practice. Supervisory role with officer(s) at BR6-BR8. Depute for Trading Standards Manager.

Flexibility         Ability to adapt readily to change and strategic goals, communicate potential change to colleagues and senior staff.

Initiative          Identify opportunities to act without direction and help and encourage others to use own initiative in approaching situations or problems.

Professional and technical expertise  Hold the diploma in Trading Standards or equivalent or demonstratable exceptional expertise in a complex area. Experience of undertaking contentious and complex investigations of regional and national significance Practice at the highest level, demonstrating and maintaining expert-level functional and technical competencies in a core area of complex practice. Act as a consultant to others in team on specialist matters.

Customer Focus          Maintain clear communication with customers, respond to and process enquiries and complaints within local standards, keep customers informed and up to date about progress. Strive to exceed expectations of service and actively encourage continuous improvement. Contribute significantly to policy development and service improvement using customer feedback.

Influencing others       Identify and use a range of linked tactics to influence others using a style and approach appropriate to the interest and level of the organisation.

Planning and organisation      Achieve a high level of performance through effective planning, personal organisation, showing confidence in own skills and capability. Demonstrate ability to assess raw data, missing data and information to identify weaknesses and flaws in order to correct and improve.

Monitor other officers’ workloads, recommending improvements, advice and identifying training needs where appropriate. Experience in developing and documenting best practice policies and procedures.

Teamwork and co-operation  Work effectively in collaboration with others, demonstrating multidisciplinary awareness, engaging with multiple stakeholders, and building and maintaining relationships

Motivation and quality of works        Exceed individual work targets with no supervision and maintain a consistently high standard of work. Encourage others to improve performance by own example. Demonstrate a high level of experience in successfully managing own workload in a complex area of work.

Analytical thinking      Assess and advise senior staff on the impact and implications of change. Break down complex tasks into manageable parts and be able to report to members and senior staff clearly and efficiently in order that policy decisions can be properly made. Be able to recognise causes of events or consequences of action likely to impact the service. Experience in developing and documenting best practice policies and procedures.

Job Features

Job CategoryFacilities & Environmental Services

Job Category : Facilities & Environmental Services Location : Civic Centre, Bromley Council Hours Per Week : 21.60 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00Salary: £23…

Contract, Full Time
Chichester
Posted 6 months ago

Job Category : Social Care – Qualified

Location : County Hall, Chichester, West Sussex County Council

Hours Per Week : 37.00

Start Date: Immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £30.55

Working Pattern: Full time

Working arrangement: The expectation is that workers will be office based during duty week, the role is a mixture of office/hybrid but we are preferring office based but there is flexibility to work at home.

The candidate must be a car driver and be happy to drive around the western area of the county to fulfil the role requirement.  

The candidate MUST be able to demonstrate a minimum of 3 years post-qualified experience working in direct employment within LA children’s social care in England to qualify for an agency /contractor assignment.

WSCC will not engage agency workers within the same region for a minimum of three months after they have left a substantive role within the region. 

We require at least two detailed practice-based references.

As a Children’s Social Worker you will be at the forefront of assessing need and risk for vulnerable children and their families. You will be responsible for achieving positive change and improved outcomes by undertaking high quality assessments, care planning and, as appropriate, child protection investigations, to prevent the separation of children from their families where possible. You will ensure that children and young people are adequately protected in line with our policies, procedures and relevant legislation.

The candidate needs: 

– To be an experienced worker with at least 2/3 years experience.

 – Recent Front line – child protection work 

– Good assessment skills that are able to identify risk 

– Direct work with children to be able to identify their needs 

– Good multi agency working experience

Job Features

Job CategorySocial Care – Qualified

Job Category : Social Care – Qualified Location : County Hall, Chichester, West Sussex County Council Hours Per Week : 37.00 Start Date: Immediate Start Start Time : 09:00 End Time : 17:30S…

Contract, Full Time
Lincolnshire
Posted 6 months ago

Job Category : Children’s Services

Location : Myle Cross Centre, Lincolnshire County Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £17.30

To support care experienced young people (16-25) within Lincolnshire and also out of county in order to help them achieve their aspirations and goals. To work with partner agencies, networks and young people to achieve this.

GENERAL

The postholder is required to take personal responsibility for contributing to organisational

transformation and changes in ways of working, maximising the benefits and efficiencies for both

internal and external customers, including the promotion and use of self–service to achieve maximum

cost effectiveness.

The postholder is expected to work to the Lincolnshire County Council Core Values and Behaviours and

to carry out the duties in accordance with Lincolnshire County Council policies.

Other Duties – The duties and responsibilities in this job description are not exhaustive. The post holder

may be required to undertake other duties within the general scope of the post. Any such duties should

not substantially change the general character of the post. Duties and responsibilities outside of the

general scope of this grade of post will be with the consent of the post holder.

Safeguarding –

. All employees need to be aware of the possible abuse of children and vulnerable adults

and if you are concerned you need to follow the Lincolnshire County Council Safeguarding Policy. In

addition employees working with children and vulnerable adults have a responsibility to safeguard and

promote the welfare of children and vulnerable adults during the course of their work.

MAIN DUTIES: The specific accountabilities of this role will be flexible and will change to

meet the needs of the organisation as required but will include (or be equivalent in

nature to) those listed below:

o 1 To work within policies, practices and procedures of Children’s Services

Directorate. To manage a caseload of young people and their families/network

within the appropriate level of responsibility including direct work with Children and

Young People. The Postholder will work in a multi-agency team in conjunction with

the Practice Supervisor/Team Manager and access support systems such as

supervision, appraisal and team meetings

o 2 Encourage and empower young people to participate in all decision making and

processes affecting their lives, and involve the peers and family with workers in this

process when appropriate

o 3 To work in partnership with young people and agencies ensuring professional

boundaries are set and maintained. To work alongside young people in devising

strategies and plans that will enable them to achieve and sustain positive

outcomes and live happy lives.

o 4 To work within the young person network and home to help them grow their own

strategies and abilities to live healthy lives. This may include practical household

tasks, ensuring access to education, training and employment and addressing any

risk or behaviour that could lead to negative outcomes. This will be done in in

conjunction with appropriate partner agencies.

o 5 To offer a support and challenge approach with young people and their networks to

bring about change and grow positive opportunities in life.

To work across a broad age range within the network of people and professionals

which may include other adults and children.

May be required to work evenings and weekends as required.

o 6 In partnership with young people and other agencies carry out whole network

assessment and plan to deliver interventions which minimise duplication but

coordinate/supplement the plans completed by partner agencies.

o 67 To establish and maintain effective working relationships with statutory and

voluntary agencies to ensure a high standard of service and support to young

people.

Requirements Where identified* Essential Desirable

NVQ LEVEL 3 or equivalent A Y

Demonstrate a good level of

knowledge and skills in the

Leaving Care arena (16 to 25)

Ability to produce and maintain

accurate records and reports. A/I Y

Ability to act as a Lead

Professional for a young where A/I Y

appropriate with responsibility for

the day-to-day implementation

and coordination of the young

person’s plan.

To be a key team player and

work closely with staff members

and specialist

workers from other agencies,

local authorities and

organisations.

The Postholder will need to

demonstrate they have the ability

to effectively engage with children

and young people, build

relationships which will enable

them to assess and intervene to

improve outcomes in relation to

educational attendance, anti-

social behavior, offending and

unemployment, health and well

being, safeguarding, life

aspirations and independence

skills

The Postholder will need to have a

broad understanding of a range of

legislation which affects children in

care and care leavers.

Ability to deliver a wide range of

support and interventions.

Driving licence and vehicle

available for work.

Commitment and understanding

of Health & Safety

Knowledge of child development.

Knowledge of Safeguarding and

risk management.

To have and demonstrate a

positive attitude to the promotion

of diversity and equal

opportunities.

Possess the ability to work

across different organisations’

cultures.

Job Features

Job CategoryChildrens Services

Job Category : Children’s Services Location : Myle Cross Centre, Lincolnshire County Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:30 Salary: …

Contract, Full Time
Reigate, Surrey
Posted 6 months ago

Job Category : Housing, Benefits & Planning

Location : Reigate and Banstead Borough Council

Hours Per Week : 36.00

Start Date : immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £23.92

To lead the Planning Policy Team and manage various work in connection with the Council’s Local

Plan.

Top ten duties / responsibilities of role

1. To lead the Planning Policy Team and manage the production, maintenance and monitoring

of the Council’s Local Development Scheme and Local Plan documents for the borough in

accordance with statutory procedures and best practice, ensuring coordination with the

corporate policy direction, the work of other services and the Council’s other plans and

programmes.

2. To commission surveys, studies or other specialist services as needed and manage such

projects effectively.

3. To provide written and verbal evidence to Local Plan examinations and public inquiries.

4. To ensure that the duty to cooperate is fulfilled, including engagement with other local

authorities on their development plans, and to promote the interests of the Council in cross

boundary strategic planning work.

5. To be responsible for the briefing of senior management, the Portfolio Holder and other

Executive and non-Executive Councillors, in relation to planning policy activities, including

the preparation and presentation of reports.

6. To advise stakeholders and the general public in relation to planning policy matters and to

deliver effective community engagement in the production of planning policy documents.

7. To provide oversight of the provision of planning policy advice on planning applications, and

responses to planning policy consultations from Government, Government agencies, and

other organisations as appropriate.

8. To lead the Planning Policy Team, supervise, develop and appraise staff, to help them

understand and undertake their roles.

9. Assist the Development Manager with the management of the Planning Policy budget and

maintenance of an up-to-date business plan for the service.


Qualifications

A degree in Town Planning or equivalent

qualification 

Membership of RTPI or eligible for membership 

Experience and achievements

Significant experience of planning policy and

development plan preparation 

Local Government experience 

Experience of giving evidence at Local Plan

examinations and/or public inquiries 

Experience of team management 

Experience of project management and managing

consultants 

Comprehensive and up-to-date understanding of

planning legislation, policy and guidance 

Good understanding of relevant software packages 

Role required competencies and behaviours

Excellent written and verbal communication skills 

Ability to prioritise and programme the work of the

team to meet deadlines 

Self-motivated and proactive 

Excellent people management skills 

Ability to think and act strategically 

Commitment to continuing professional development 

Corporately required personal qualities and behaviours

Innovative 

Supportive 

Flexible 

Positive 

Special requirements

Full driving licence 

Ability to work outside office hours to attend Councilmeetings and other events

Job Features

Job CategoryHousing

Job Category : Housing, Benefits & Planning Location : Reigate and Banstead Borough Council Hours Per Week : 36.00 Start Date : immediate Start Start Time : 09:00 End Time : 17:00Salary: £23…

Contract, Full Time
London, Southwark
Posted 6 months ago

Job Category : Social & Health Care Non-Qualified

Location : Talfourd Place, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00
Salary: £25.90



Ensuring our children and young people have the best possible placements that are proportionate to their assessed needs and that help them to achieve their full potential is absolutely key. You will be a very experienced, highly motivated, well organised and determined colleague who understands why we must get placements and support right for our children. 

We operate in a fast paced and dynamic market place and your work style and work ethic must reflect this.

CHILDREN’s SERVICES: To work as part of the Access To Resources Team – responding quickly to referrals from Social Work Teams seeking the right placement and support for our children and young people.

This is a hybrid role requiring colleagues to be in the office at least 2 days / week and 5 days for the week when they are on duty

work proactively within the Placements Team to ensure all children are placed in suitable 

placements, monitoring referral patterns and use of Independent Fostering Agencies (IFAs), and 

ensure that senior managers are alerted to any risks or threats in relation to sufficiency. 

2. help develop and manage systems that track all referrals, placements, placement moves and 

endings, and ensure that high quality management information is available to assist in the planning 

and review of the service. 

3. deliver a responsive and efficient service alongside the Fostering Service: ensure that all parties 

involved in the referral and placement process are kept fully informed when placements are made, 

and that children’s views are taken into account. 

4. undertake the sourcing and negotiation of suitable placements, and to contribute information about the 

market for health to maintain the quality of services. To keep accurate records and reporting on 

placement and financial activities by updating individual case notes on Mosaic. 

5. negotiate on placement costs/support packages to ensure cost effective placements. Also ensuring 

placements are agreed and placements contracts (IPAs) are completed in a timely manner as well as 

Mosaic finances. 

6. help put systems in place to ensure foster carers and providers are paid promptly and that any 

additional or special payments are processed in a fair and transparent way, in keeping with the 

operating principles of the Fostering Payment Policy. 

7. track and maintain an overview of all children waiting for placements and monitor progress on 

identifying suitable carers. Alert senior managers to any corporate threat or risks relating to the 

council’s sufficiency strategy. 

8. ensure that information systems are fit for purpose and that high quality management information 

can be produced for a range of indicators. Use management information to inform planning and 

reviewing the sufficiency strategy. 

9. ensure the best use is made of Southwark’s fostering resources, keeping use of external placements 

to a minimum and promoting the use of Friends and Family Placements as far as possible. 

10. keep abreast of local and national changes to best practice when securing placement’s options for 

children and young people including legislative changes and Ofsted guidance. 

11. provide placement briefings to the Team Manager and to senior management when requested. 

12. provide professional guidance, support and developmental opportunities with less experienced or 

knowledgeable social work colleagues, including taking the role of practice educator with social work 

students. 

13. maintain case records and management information on appropriate systems, ensuring that case files 

are organised and up to date. 

14. work with a degree of independence without the need for close supervision, whilst recognising when 

and how to seek advice from a range of sources. Use supervision to identify strategies to build 

professional resilience and balance the potential for bias in decision-making.

15. contribute experience and expertise to group and individual supervision processes, to support 

evidence-informed judgements in complex cases.


Knowledge, including educational qualifications:

Must hold a recognised social work qualification or equivalent child care

equivalent qualification

Knowledge of the placement needs of looked after children 

A strong interest in promoting permanence and placement stability 

Knowledge of safeguarding procedures and key fostering and residential

legislation, guidance and National Minimum Standards E

Knowledge of roles and responsibilities of key children’s agencies 

Experience:

Experience of developing and managing information systems and using

data to monitor and evaluate performance

Experience of working with foster carers and a commitment to achieving

placement stability through the development of placement support

services

Experience of interpreting performance data from a complex database to

ensure sound strategic management of the service.

Experience of working on own initiative, organise workloads, determine

priorities and meet deadlines.

Experience of financial and resource management within a social care

environment

Aptitudes, Skills & Competencies:

Ability to analyse, interpret & explain data with a focus and drive on

positive outcomes for children

Ability to motivate staff and deal effectively with any performance issues 

Ability to apply work within national and local policies and procedures as

they relate to fostering, and to ensure financial accountability and

transparency

Able to be solution-focused and to work within a systemic framework 

Ability to delegate and negotiate where necessary Ability to manage change effectively

Job Features

Job CategorySocial Care – Unqualified

Job Category : Social & Health Care Non-Qualified Location : Talfourd Place, Southwark Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00Salary: …

Contract, Full Time
Merseyside, Liverpool
Posted 6 months ago

Job Category : Social Care – Unqualified

Location : Cunard Building Water Street Pier Head Liverpool L2 2BS, Liverpool City Council

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time : 09:00
End Time : 17:00
Salary: £14.47

Job Features

Job CategorySocial Care – Unqualified

Job Category : Social Care – Unqualified Location : Cunard Building Water Street Pier Head Liverpool L2 2BS, Liverpool City Council Hours Per Week : 35.00 Start Date : Immediate Start Start…