Job Board

Job Category : Manual Labour / General Industrial
Location : Broad Lane Council Offices, South Gloucestershire Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 07:30
End Time : 15:30
Salary: £10.00

Reliable person required for litter picking works on Avon Ring Road, Programmed works, involves alot of walking, lifting and carrying. Must be physically fit.

Job Category : Admin / Clerical
Location : Civic Centre, Bromley Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 08:45
End Time : 17:00
Salary; £15.40

The Central Placement Team is looking for an experienced worker with a health or social care background (preferably) to undertake placement searches for care home placements for adult social care service users. Candidates need to have knowledge of the area of work, ideally with experience of use Liquidlogic client management system. Sound negotiation, administration skills required. IT literate, good people skills. Post is home based currently so candidates need to have access to broadband and wifi, however we are encouraging office based working and looking to co-locate in Bromley with health colleagues.

SKILLS & ABILITIES
Ability to work within a framework of legislation, guidance, divisional policies and procedures and to be accountable to senior officers.
The ability to understand and interpret to everyday activities the Council’s Financial Regulations
Ability to work as a team member and to form professional partnerships with other staff within the Department, colleagues from other agencies, foster carers and residential workers and health and education professionals. This will include an ability to remain aware of the professional role and responsibilities of others and to promote a positive image of the division and department.
Skill in communicating orally and in writing in clear and correct English, including an ability to maintain concise and legible case records and the ability to produce reports as required.
Ability to manage working time effectively to meet both professional priorities and administrative requirements.
Good numeracy and literacy skills
A high level of computer and IT skills and experience, record keeping and telephone communications, including the use of office software packages, eg databases, email and internet for research.
Demonstrate appropriate understanding, knowledge and skills in valuing diversity

KNOWLEDGE
Knowledge of the range of services that is available to children and families and adults and of the organisational framework within which they operate.
An understanding of the importance of confidentiality in the context of a social and healthcare environment.
A sound understanding of the Care Standards and relevant legislation and the CQC/OFSTED registration and approval process.
A sound knowledge of the nature of social and healthcare service delivery in the community
A knowledge of local services and community resources
A basic understanding of contract rules and obligations
An awareness and commitment to the Council’s Equal Opportunities Policy and its application to service delivery and the role.
An understanding of the need for timely and accurate record keeping in order to provide management information and performance indicators

EXPERIENCE
Experience of working as part of a team.
Experience of using computer packages and undertaking administrative tasks.
Experience of negotiating agreements or contracts
Experience of working in a local government or third sector environment, ideally within a social care or community care setting
Previous experience of a customer focussed environment
Evidence of continued professional and personal development
QUALIFICATIONS
Educated to a high level – first degree or equivalent.
Progression to BR10 would require completion of the post graduate certificate in Commissioning in Public Care or any other relevant commissioning qualification.

Job Category : Financial
Location : Romford Library, London Borough of Havering
Hours Per Week : 36.00
Start Date : immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £14.90

The role will work within our Payroll Team, the team works across two Authorities (Havering and Newham) the candidate would be allocated a portfolio of employees to manage their pay, we would look to have a candidate with;

Experience of managing a client portfolio, preferably schools and/or Local Authority
Working knowledge of PAYE, National Insurance, Statutory Payments (Sickness, Maternity etc.)
Ideal knowledge of Fusion Payroll System
Able to calculate an employee’s remuneration to advise pension fund (LGPS)

Job Category : Interims
Location : Newham Dockside, London Borough of Newham
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00

We are looking for a Senior, Managing Commissioner to join Newham Children and Young People’s services.
£395.41 day rate.
Reporting to the Assistant Director of Children’s Commissioning. Please see job description for duties.

Job Purpose

1. To lead the commissioning/de-commissioning of services and resource allocation to meet the needs of children with special educational needs and/or disabilities and for children with health needs, including mental health, together with joint commissioning activity with key partners.
2. To drive change to secure improved outcomes for children and young people.
3. Use an evidenced based approach to identify the outcomes we wish to achieve for residents.
4. To develop and support strong partnerships with stakeholders including parent carers and health partners.
5. To lead on the ongoing development of the Joint SEND Commissioning Strategy for services to support SEND pupils in out of borough and in independent provision.
6. To lead on the ongoing development of the joint strategy for emotional wellbeing and mental health and collaborate with health partners on the future model of CAMHS and other joint priorities identified with the CCG
7. To lead on securing best value from all SEND provision in independent and out of borough provision and with other areas of children’s commissioning, as identified in the future with the Assistant Director for Children’s Commissioning

KNOWLEDGE:

⦁ Comprehensive knowledge of the equalities and diversity agenda and statutory frameworks as it relates to service planning, commissioning and delivery

Comprehensive knowledge of legislation and strategy/policy frameworks for children and young people with SEND
QUALIFICATIONS:

⦁ Educated to degree-level or equivalent in a relevant area, or equivalent by experience.

⦁ Qualification in commissioning or equivalent (desirable).

⦁ Evidence of continuous managerial and professional development.

EXPERIENCE:

Experience of working in children’s social care/education services/adult social care/SEND.

Experience of preparing and presenting complex reports and making recommendations for change to senior managers.

Substantial experience of effective project management and delivery with meticulous attention to detail.

Experience of procurement activities, such as tendering and contract management.

A demonstrable track record of budget management and delivering financial and other efficiency savings.

Experience of stakeholder communication, management and negotiation, to a range of audiences including senior management, service professionals and service users to achieve service objective.

A demonstrable track record of delivering results on time, to a high quality and to budget.

Experience of interpreting and utilising a range of different information and data sources, including financial, statistical, and qualitative data and presenting conclusions and implications.

Ability to set outcomes and outputs for service delivery that are measurable.

SKILLS AND ABILITIES:

⦁ Excellent I.T. Skills (Microsoft Office).

⦁ Excellent communication, writing and presentation skills with experience of effective communication to a range of audiences including senior management, professionals and service users.

Highly effective organisational and prioritisation skills, managing a demanding and complex work-programme with rapidly changing and competing priorities

Job Category : Admin & Clerical
Location : The Alps Depot, Vale of Glamorgan Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £9.79
We require general administrative support for team i.e answering telephone, filing, scanning , processing mail etc.

Job Category : Social Care – Unqualified
Location : Rose Taylor Day Centre, Enfield Council
Hours Per Week : 27.50
Start Date : Immediate Start
Start Time : 09:00
End Time : 14:30
Salary: £9.50

Job Summary
To assist in the provision of the catering service to the standards required by the authority.
Candidate Profile
Some experience of preparing and cooking food
To be able to communicate at a reasonable level
To be aware of procedures with regards to cleanliness and storage of food, including food rotation.
To be able to complete simple forms and read basic instructions in English (this is required as cleaning rotas need to be filled in as do other daily records and instructions are often written)
To have received an introduction to Food Hygiene training
Needs verified photo ID.
Health & Safety
Must have experience in catering or service industry and have knowledge of Food Hygiene Regulations. Must be well presented with high standards of personal hygiene. No jewellery or nail polish to be worn. All catering staff must have undergone pre-employment health screening.
Personal Protective Equipment
Must possess overall, headgear, sensible shoes with non-slip soles essential.

Job Category : General Industrial
Location : Madeline McKenna Court Care Home, Halton Borough Council
Hours Per Week : 20.00
Start Date : Immediate Start
Start Time : 08:00
End Time : 17:00
Salary: £9.90

Cleaner required to cover annual leave

Job Category : Admin / Clerical
Location : London Borough of Hillingdon
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £17.57

PA required to support Adult Services and Health Directorate. This post was filled by a secondment but the post holder has taken a career break. Agency cover is sought for 2 months to ensure there is sufficient capacity within the Social Care & Health PA Team pending further team changes/restructure.

ROLE PURPOSE:

To postholder will provide professional, comprehensive and high-quality PA support to council directorates, ensuring priorities and objectives are met in line with service priorities.

The postholder will be responsible for undertaking a range of varied tasks supporting multiple Assistant Directors and Heads of Service roles, ensuring direct high-level day to day support is maintained.

The postholder will work across a range of duties including facilitating responses, compiling reports, developing high quality briefing notes, managing deadlines and monitoring project outcomes and key milestones. The postholder will be responsible for coordinating a wide range of management information.

The post holder will have a full overview and complete knowledge of the work of the Directorate and the service area, and support opportunities for business process improvements.

QUALIFICATIONS
Educated A level standard or equivalent qualification or equivalent work based knowledge and experience
A management qualification e.g.ILM3 (or equivalent) or willingness to work towards
EXPERIENCE
Experience of supporting multiple projects / work tasks simultaneously and overseeing progress of projects or work within and not within your direct control
Experience of collating high level reports and briefings for senior managers and Members
Experience of working with senior managers to provide high- quality support across a diverse range of tasks and functions
Demonstrable experience of overhauling, designing, using and maintaining administrative and management information systems,
both manual and electronic
Experience of working on own initiative to develop considered solutions to problems, seeking management support when appropriate
Experience of developing and maintaining good working
relationships with providers, senior colleagues and Members of the Council.
Experience in managing high volumes of work effectively and
accurately, and to deal with routine matters on own initiative within deadlines.
Experience of attending high level, confidential meetings and taking accurate minutes for distribution

KNOWLEDGE & SKILLS
Excellent ICT skills and able to work with ICT services to make
technological improvements to service processes and procedures
Demonstrable project support skills
Ability to research issues, collate information and present in acceptable formats, as required.
Ability to use and learn a variety of service specific software as required
Appreciation and understanding of change management
Ability to think strategically, working corporately across traditional
boundaries.
An understanding of the ways of working within more than one
service department

Job Category : Finance – Unqualified
Location : Hackney Service Centre, Hackney Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £16.01

PURPOSE OF THE JOB:

As a member of the Payroll Service, provide an efficient and effective payroll support and administration service to the Council including HLT and Teachers

To be the initial point of contact for all payroll related queries regardless of the nature of the enquiry.

Provide a customer focussed service to every customer whether internal or external and ensure that issues are resolved on the first occasion wherever possible.

DUTIES AND RESPONSIBILITIES:

Input payroll data into the Midland HR System (ITRENT) in accordance with statutory and contractual obligations and the pre-defined processing deadlines set by the Payroll Manager.

This includes all staffing changes starters, secondments, acting up, leavers and all other amendments to salaries and employee data in compliance with council polices and HMRC legislation.

Responsible for the input, calculation and recording of maternity, paternity and adoption payments both statutory and occupational.

Prepare information to assist in the provision of information to external agencies in relation to mortgage references, child support agencies etc, as required.

EDUCATION, EXPERIENCE AND WORKING KNOWLEDGE

Proven up-to-date knowledge of payroll processes and principles.
Experience of providing advice and support to managers and employees on all payroll matters.
Experience of using information technology, Microsoft Office, Excel/Word to set up records and provide management information.
Knowledge of statutory payments and deductions including SSP, SMP, TAX and NI.

COMPETENCIES

Ability to plan, prioritise and organise workloads in line with payroll deadlines to achieve service objectives.
Able to ensure customers understand the need to comply with deadlines.
Attention to detail to ensure accuracy.
A methodical and logical approach with the ability to multi task effectively and meet strict deadlines.
Dealing with conflicting demands whilst maintaining a high level of customer care to managers and employees.

Organisation Culture and Job Knowledge

Attention to detail to ensure accuracy of documents issued and data recorded.
A methodical approach with the ability to multi task effectively.
Dealing with conflicting demands whilst maintaining a high level of customer care to managers and service users.

Communication and Personal Impact

Experience of building effective working relationship with colleagues and customer within team.
Experience of resolving customer queries/problems and taking the initiative to progress solutions.
Willingness to work flexibly within the team to ensure high quality, effective and efficient services is delivered.

Job Category : Social Care – Unqualified
Location : Enfield Highway Library, Enfield Council
Hours Per Week : 18.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 21:00
Salary: £12.25

This role is for a care coordinator, on scale 4 point 7. to work with Adults service Outreach. The role of this worker would be to monitor support visits are logged and developing staff rota’s using our call monitoring system. previously known as CM2000. This worker will have responsibilities to liaise with staff send out rota’s and monitor the visits are being completed. monitoring of our team email and responding to referrals coming through, logging them on to a spreadsheet and tracking with team leaders. 18 hours weekly on a rolling rota basis. rota is: Week 1 – Tuesday 9-5pm, Wednesday 9-4.30pm and Thursday 9-1.30pm. Week 2 – Monday 9-12.45pm, Thursday 12-5pm and Friday 9-1pm
Purpose of the Role:
Provide high quality and comprehensive administrative and/or finance support to a team or service in relation to any of the functions undertaken, ensuring that an effective, efficient and customer focused service is delivered within required timescales and in line with Corporate Policies.

Contribute towards the monitoring of the logging in and out of calls made by the Outreach carers and support workers using the call monitoring system CM2000.
Allocate new work and schedules to cover care call requirements to staff, using the service call monitoring system
To work on a rolling rota working alternative weekends and shift patterns to provide service cover, rota plans can fall between the hours of 7am – 10pm Monday to Sunday
Deliver support to ensure the service audit systems are up to date, collating data to management on request.
The Enablement service provides short term and long-term care and support to vulnerable adults within Enfield. This role contributes to the delivery of a service which Enables clients to maximise their independence potential, and maintains health and wellbeing

Skills, Experience, Knowledge, Behaviours

Essential:

1. As a regular and intrinsic part of this role requires you to speak to members of the public in English, the ability to converse at ease with customers and provide advice in accurate spoken English is essential and consistent with the requirements of this role. This role also requires you to be polite and courteous when conversing with the public.
2. Competent when using the IT systems and ability to maintain electronic records in accordance with statutory requirements and data protection policy.
3. Experience of working in an adult social care environment
4. Ability to work independently using own initiative and as part of a team while managing workload effectively, prioritising work and adopting a flexible can-do approach to changing demands of the service.
5. Experience of working with an electronic rota allocation system
6. To be flexible and able to work to a rolling rota, to include alternate weekends, earlies and lates, which may include some working from home.

Desirable:

1. NVQ level 2 or equivalent in social care/IT

Job Category : Social Care – Unqualified
Location : Madeline McKenna Court Care Home, Halton Borough Council
Hours Per Week : 20.00
Start Date : Immediate Start
Start Time : 08:00
End Time : 22:00
Salary: £10.19

Care assistant to cover vacancy in Madeline McKenna

Job Category : Admin / Clerical
Location : Runnymede Borough Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £13.95

We are looking for an administrative support officer to help out in a a very busy parks and open spaces team. The work is very varied and includes communicating with event organisers, letting allotments and answering general queries on the phone and by email. We are looking for a practical person who is willing to learn on the job, a good communicator, with excellent IT skills who would enjoy a wide variety of work in a busy team. The position is available until 31st March 2023

Job Category : Administration
Location : County Hall North, West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £9.79

Administrator – Service Unit
Working arrangement : Mostly remote working, once a week onsite would be preferable but once a fortnight is imperative at a council office nearest the candidates home.
Full time preferred but a minimum of 22 hours would be considered. Please state on application if applying for part time.

The Team : Working with Life Long services including Learning Disability, Autism, Physical and Sensory impairment. experience in these areas would be beneficial.
The Role : Diary Management, note taking, minutes of meetings, some data input. Supporting duty systems, dealing with callers. General support to the team. Must be Outlook 365 competent.

Level of Knowledge
Literacy and numeracy sufficient to follow procedures for a range of admin tasks.
General working knowledge of IT such as Word and Excel (or equivalent
packages)

Qualifications and Professional Membership
4 GCSEs with A-C passes including Maths and English or equivalent qualification or
experience demonstrating that level of numeracy and literacy.
RSA I Word-processing or equivalent qualification – desirable

Experience
Previous experience of working in an office environment – desirable
Skills
Key Skill 1
Literacy and numeracy skills in order to understand complex written instructions
describing tasks, type documents or take complex messages.
Key Skill 2
General IT skills including Word and Excel (or equivalent packages) for word
processing, data processing, creating basic presentations, maintaining basic computer
databases and production of straightforward statistical data etc.
Key Skill 3
Good communication and interpersonal skills in order to provide clear and concise
advice and guidance to a range of clients, including the ability to provide receptionist
duties in an appropriate manner.
Key Skill 4
Ability to interpret information, such as service complaints, and then redirect them to
the appropriate person to provide quick and accurate resolution.
Key Skill 5
Ability to plan over the short term in order to organise resource bookings, monitor
stationery orderings and co-ordinate FOI requests.

Job Category : Admin / Clerical
Location : Civic Centre, Bromley Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary; £12.32 per hour

The Housing Options & Support Service currently has a number of vacancies and whilst recruitment to these is underway we are looking to temporarily recruit Housing Options Admin Officers. Customer Service Experience.
MAIN PURPOSE:

To undertake (on and off the job) training to investigate, assess and advise customers under a statutory duty, in line with Housing Act 1996 (Part VI and Part VII), as amended by the Homelessness Reduction Act 2017, Homeless Code of Guidance and all other relevant and/or associated legislation.

Provide advice, information, and support to vulnerable residents, who approach the Council’s Housing Options and Support Service in need of help and support with their housing, assisting to prevent or relieve their homelessness and sustaining tenancies.

To work collaboratively with other housing teams and Council departments, Local Authorities colleagues, Registered Providers, and external partners to achieve the best outcomes for customers and to meet Service objectives and performance indicators.

Provide an excellent resettlement support service for vulnerable people showing care and compassion, finding solutions to their housing needs, through holistic, fair, and accessible service delivery.

The role will be:
• Based at the Bromley Civic Centre, Stockwell Close, Bromley, Kent
• Monday to Friday, 9.00am – 5.00pm (36 hours)
• 4th July 2022 – 30th September 2022 (minimum of 8 weeks within this period)
• £12.32 per hour

The successful candidates will be offered basic training:
• In the Homelessness legislation
• On the Housing IT Systems and processes
• To understand the causes and effects of homelessness
• Homelessness administration and casework.

EXPERIENCE

1. Delivery of customer services, and providing support to those in need of help and advice.
2. Excellent administration and record keeping skills, ability to make full use of IT systems, and to work with minimum supervision and competently meet service objectives and Key Performance Indicators.
3. Working effectively to manage a personal caseload by providing timely casework, openly communicating with customers, colleagues, and partners, within Data Protection (GDPR) regulations.
4. Writing clear and concise information for range of customers who may need advice and support.
5. Delivering excellent customer care and respond appropriately to customers, taking into
   consideration assessed needs, vulnerability, and protected characteristics.
6. In preparing documents using Microsoft Packages, Word, Excel and Powerpoint.

Job Category : Social Care – Unqualified
Location : George Davies Lodge, Redbridge Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 07:00
End Time : 18:00
Salary: £11.20
Provide all personal care including shopping and housework, must be available for shift work

Job Category : Social Care & Health Non-Qualified
Location : CIVIC CENTRE, London Borough of Haringey
Hours Per Week : 30.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £11.40

BASIC OBJECTIVE OF THE POST

To undertake a range of domestic, cleaning and associated duties in order to ensure the safety, welfare, physical and mental well-being of children and all users of the Centre throughout the day.

MAIN DUTIES AND RESPONSIBLITIES

Cleaning, Domestic and Premises duties

1. To vacuum carpets, clean floor, work surfaces and toys; polish
   window shelves, furniture and woodwork, empty wastepaper into
   sacks and deal in accordance the Council’s safe working practices.
2. To spot mop, clean spillage and wash floors as necessary, depending
   on use to which they have been put and nature of the surfaces.
3. To clean toilets, including lavatory pans, hand basins, fixtures and
   fittings using clean fluids, and disinfectants as appropriate in
   accordance with safe working practice; to clean potties after use by
   the children; to replace toilet rolls as and when required.
4. To clean and scour sinks and keep other basic domestic equipment
   and machinery in a clean and workable condition, reporting any defects
   or faults to the Head of Centre.
5. To ensure that sufficient cleaning materials are available by checking how much is left and informing Head of Centre when the amount is low, and when cleaning is finished, to put away materials and equipment, ensuring that equipment is clean.
6. To report any health and safety hazards to Head of Centre.

CANDIDATE SPECIFICATION FOR CENTRE ASSISTANT

These are the qualities we believe to be necessary to do this job. You should clearly show in your application how your skills / experience / potential meet
some or all of them, as the short listing decision will be based on our assessment of you against these criteria.

1. The ability to assist with the general care, activities, and comfort of
   young children.
2. The ability to communicate with parents, colleagues and children.
3. Cleaning experience.
4. The ability to prepare basic food for young children.
5. The ability to work as a member of a team.
6. An awareness of Health and Safety at work.
7. An understanding and commitment to Equal Opportunities in the
   context of the post.

Job Category : Public Health
Location : London Borough of Hillingdon
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 08:00
End Time : 16:00
Salary: £23.00

To support the mortuary manager in operating the Hillingdon Council public mortuary to provide a public mortuary (including for the purposes defined under Section 198 of the Public Health Act 1936) which is in line with Human Tissue Act and Licence requirements (including Codes of Practice and Standards), anatomical pathology best practice and Council policy.

QUALIFICATIONS

Royal Society for Public Health (RSPH) Certificate of Anatomical Pathology Technology
Or
The RSPH Level 3 Diploma in Anatomical Pathology Technology.
Good standard of English, Mathematics and Science
EXPERIENCE
Equivalent to experience of working full time as an APT (including training

Job Category : Interims
Location : Badminton Road Council Offices, South Gloucestershire Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:30
End Time : 17:00
Salary: £25.55

Traffic Engineer – Assess and Decide Team
We believe good engineering solutions make a positive contribution to the delivery of traffic schemes in South Gloucestershire and you will have the opportunity to design and deliver on minor signing and lining schemes, carrying out investigation work and preparing outline designs. In the role you will also receive and respond to requests on a wide range of traffic issues from members of the public, parish councils, local councillors and MPs as well as meeting with them on site.
DUTIES:
• You will design and deliver on minor traffic schemes, liaising with in-house teams as part of the design process and carry out investigation work and prepare outline designs for future schemes.
• In the role you will receive and respond to requests on a wide range of traffic issues from members of the public, parish councils, local councillors and MPs as well as meeting with them on site.
• You will undertake assessments, outline detail design, implement and monitor programmes and specific schemes.
• On a daily basis you will offer expert technical advice and guidance on technical aspects of the role You will ensure that the Council meets it obligations in law and provides an environment that is safe and efficient while considering conserving and enhancing the environment.
• A key part of the role will be to prepare and present reports and technical briefing papers that support proposed asset and service provision solutions.
• It is essential that you establish and maintain effective working relationships with stakeholders, both external and internal
WHAT WE NEED FROM YOU:
• You will be educated to degree level or equivalent in an appropriate discipline, you will have considerable relevant experience.
• We require you to have a good knowledge of the relevant sections of the Design Manual for Roads and Bridges, a thorough knowledge of the Traffic Signs Regulations and General Directions and the Traffic Signs Manual and have previous experience of providing design input during the construction phase.
• It is essential that you have a number of years of experience as a Traffic Engineer, be particularly adept at responding to correspondence as well as being able to use AutoCAD.
• It is crucial that you have excellent customer service skills and a strong customer focus in your ability to deal with internal and external stakeholders
• You must have experience in writing reports and presenting them to appropriate audiences such as senior management teams and Councillors, with a good attention to detail and the ability to produce accurate, error free work.

Job Category : Admin / Clerical
Location : London Borough of Hillingdon
Hours Per Week : 14.50
Start Date : Immediate Start
Start Time : 08:30
End Time : 16:15
Salary: £11.50

To engage families at the point of entry to the service and build and maintain positive working relationships with service users, both at the centre and in the community, enabling their access to the locality offer.
To manage the reception area, greeting all visitors warmly and ensuring it remains a welcoming, clean and pleasant environment and ensuring that safety checks and procedures are implemented and advised to visitors to the centre.
To manage enquiries to the children’s centre by telephone, email and face to face contact from parents, professionals, voluntary organisations, statutory agencies and the general public.

Job Category : Social Care – Qualified
Location : Enfield Highway Library, Enfield Council
Hours Per Week : 35.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £16.58

the candidate will require extensive experience of assessing, developing strength based support plans and risk assessments. The candidate will need to be able to present well developed assessments of potential carers using good grammar and English, to present to a panel for approval. must have advanced experience of working on the computer and with IT skills. Must have experience of supporting adults in a CQC regulated service providing home care support and care services. desirable the candidate has knowledge of shared lives. must be flexible to work past 5pm if we receive any emergency situation.
Purpose of the Role:

1. To deliver high quality safe person-centered services that focus on Wellbeing, Promoting Independence and Healthy Life Styles, based on choice, rights and control
2. To provide high quality and comprehensive support to the service stakeholders.
3. Working effectively as part of the management team to actively contribute to the development and smooth running of agreed service(s) in accordance with LBE and IWE local policies, procedures and relevant legislation.
4. To deputise in the absence of the manager and to take responsibility for specific parts of the service under the direction of the manager.
5. To manage, support and develop staff within a performance management framework.
6. To encourage creativity, innovation and flexibility in response to need.
7. To ensure that the service is provided within the framework of the CQC fundamental standards.
8. To ensure that services provided are as specified within the individual’s Assessment, Support Plan and Risk Assessments.

– Skills, Experience, Knowledge, Behaviours

1. As a regular and intrinsic part of this role requires you to speak to members of the public in English, the ability to converse at ease with customers and provide advice in accurate spoken English is essential and consistent with the requirements of this role. This role also requires you to be polite and courteous when conversing with the public.
2. Minimum of 2 years’ experience of assess personal care and support needs of service users whilst balancing risk with the promotion of independence.
3. Ability to supervise and manage performance of staff effectively
4. Ability to work with professionals to achieve the best outcomes for the customer
5. A Social Care qualification i.e. NVQ/QCF 3 in Social Care or equivalent, and a willingness to undertake level 4
6. Competent when using the IT systems and ability to maintain electronic records in accordance with statutory requirements and data protection policy.
7. Ability to produce an excellent high standard of detailed assessment reports of prospective carers, and present these to an independent approval panel.

Desirable:

1. Access to a vehicle and clean driving licence is desirable
2. Knowledge of relevant legislation, policies and guidance that underpin a service providing care and support to vulnerable adults

Qualifications & Professional registration criteria

Candidates: Please ensure you address these qualifications in your responses to the essential criteria, you will be expected to meet these requirements of the role and they will be explored with you at interview.

1. NVQ/QCF or equivalent Level 3 in Adult Social Care