Clear Results

Contract, Full Time
North Yorkshire, York
Posted 2 months ago

Job Category : Sec / Admin

Location : West Offices, Station Rise, York, YO1 6GA, North Yorkshire Council

Hours Per Week :37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £14.60

Supporting York and North Yorkshire Combined Authority.

Please note this role requires the candidate to have lived in the UK for the last 3 years, as Police Vetting is required.

Job Summary:

The core focus of this role is to provide dedicated administrative and secretarial support to the Leadership team. The postholder will be responsible for managing the Leadership team’s schedule, correspondence, and engagements, ensuring all activities are well-organised and professionally executed.

Key Responsibilities:

•          Deliver confidential and comprehensive administrative support, including diary management, meeting preparation, and coordination of public appearances.

•          Liaise effectively with internal departments and external stakeholders to facilitate smooth communication and collaboration.

•          Ensure statutory and organisational deadlines relevant to the Leadership team’s duties are met.

•          Assist with the planning and delivery of specific projects, events, and emergency responses as required.

•          Uphold the organisation’s policies and standards, maintaining discretion and professionalism at all times.

Key Skills and Attributes:

•          Proven experience in diary management and scheduling in a high-profile or fast-paced environment.

•          Strong interpersonal and communication skills, with the ability to liaise confidently with internal and external stakeholders.

•          Excellent organisational and time management abilities.

•          High level of discretion, integrity, and professionalism.

•          Ability to work independently and handle sensitive information with confidentiality.

This role will be full time and will work on a hybrid basis in York.

Job Features

Job CategoryAdmin / Clerical

Job Category : Sec / Admin Location : West Offices, Station Rise, York, YO1 6GA, North Yorkshire Council Hours Per Week :37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:30Sala…

Contract, Part-time
Merthyr Tydfil County
Posted 2 months ago

Job Category: Admin & Clerical

Job location: Castle Street, Merthyr Tydfil, Merthyr Tydfil County Borough, CF47 8AN, Merthyr Tydfil County Borough Council

Hours per week: 18.50

Start date: Immediate start

Salary: £13.26 per hour

Job Purpose

To staff the Lifeline and Emergency Planning Control Room on a rota basis. 

Must have the ability to work alone and operate within a flexible shift pattern (this will include Nights/Weekends/Bank Holidays).

To receive calls via all communication networks, e.g. landlines, PNC, fax and to ensure that each call is adequately and properly dealt with.

Ability to speak Welsh is desirable

Technical skills required

Must be able to demonstrate relevant experience of using telephone systems to engage with customers.

Some knowledge of the Housing Repairs System is desirable, but not essential.

Using the Community Alarm Service.

Amount of experience required

Knowledge and understanding of the Data Protection Act.

Experience of working with I.T. systems.

Job Features

Job CategoryAdmin / Clerical

Job Category: Admin & Clerical Job location: Castle Street, Merthyr Tydfil, Merthyr Tydfil County Borough, CF47 8AN, Merthyr Tydfil County Borough Council Hours per week: 18.50 Start date: Immedia…

Contract, Full Time
Merseyside, Sefton
Posted 2 months ago

Job Category: Admin & Clerical
Job location:  Trinity Road, Bootle, Merseyside, L20 3NJ, Sefton MBC
Hours per week: 36
Start date: Immediate start
Salary: £13.63 per hour

JOB PURPOSE:    To provide administrative support to the Children with Complex Needs Service, including the minuting of Strategy Meetings & other Professional meetings as and required.

MAIN DUTIES:

  1. To type formal reports, letters, memos, and any other appropriate correspondence.
  2. To organise the collation and filing of reports, files, registers and any other appropriate records in relation to the work within Children with Complex Needs Service.
  1. To attend Strategy Meetings and any other meetings when necessary and to act as minute taker where appropriate.
  2. To maintain appropriate records of work undertaken and to comply with required administrative procedures, particularly the liaison with other agencies.
  1. To provide administrative support to the Help and Protect Teams
  2. To process incoming and outgoing mail & telephone handling.
  3. To prepare for and attend supervision sessions and staff meetings.
  4. To participate in available training, and developmental activities as required.
  5. To contribute as appropriate to developments within Children’s Services.
  1. To undertake any other duties as directed from time to time to meet the exigencies of the service.
  2. For operational reasons, it may be necessary for the postholder to work in other Children’s Services sites on a temporary basis.
  3. To ensure that client information data is lawfully gathered, accurate and up-to-date and only divulged in accordance with the Data Protection Act 1998 and the local government common law duty of confidentiality. Failure to apply these duties can lead to the individual or the Department facing court proceedings.

QUALIFICATIONS

  1. OCR (RSA II) qualification or equivalent, or equivalent experience
  2. Word Processing qualification/experience

EXPERIENCE

Proven clerical experience. 

Work as part of a team.

Experience in providing the full range of word processing services in an office environment.

Proven experience of minute-taking in a formal setting

Job Features

Job CategoryAdmin / Clerical

Job Category: Admin & ClericalJob location:  Trinity Road, Bootle, Merseyside, L20 3NJ, Sefton MBCHours per week: 36Start date: Immediate startSalary: £13.63 per hour JOB PURPOSE: &nbsp…

Job Category: Admin & Clerical
Job location: Loughborough Road, West Bridgford, Nottingham, Nottinghamshire, NG2 7QP,

Nottinghamshire County Council
Hours per week: 37
Start date: Immediate start
Salary: £12.26 per hour

Office based role, working 8am until 4pm.

Job Features

Job CategoryAdmin / Clerical

Job Category: Admin & ClericalJob location: Loughborough Road, West Bridgford, Nottingham, Nottinghamshire, NG2 7QP, Nottinghamshire County CouncilHours per week: 37Start date: Immediate startSala…

Job Category: Admin & Clerical

Job location: County Hall, Loughborough Road, West Bridgford, Nottinghamshire, NG2 7QP,Nottinghamshire County CouncilHours per week: 37Start date: Immediate startSalary: £12.85 per hour

Working hours will be from 8:00-9:00am and finishing 4:00/5:00pm, when fully trained.Whilst training start time to be 08:30-09:00am.Please make candidate aware the rate of pay and how their leave is accrued/paid.Successful candidate will be expected to work from County Hall (West Bridgford – Nottingham) for 3-6 months whilst training.Once trained, the worker will be given the option to work from home 2/3 days, so someone who is self-motivated is essential.Due to the nature of the job will be required to be in the office 1/2 days a week, even when trained.There’s plenty of on-site parking along with a bus stop directly outside the site with connections to Barton & NCT buses.The candidate will need to be familiar with MS Office, and will be using 3 different systems throughout the day, so the ability to pick up systems and multi-task would be desired.High organization skills and the ability to plan/prioritise workloads would be essential. The team is quite small (six), so communication is vital.

Job Features

Job CategoryAdmin / Clerical

Job Category: Admin & Clerical Job location: County Hall, Loughborough Road, West Bridgford, Nottinghamshire, NG2 7QP,Nottinghamshire County CouncilHours per week: 37Start date: Immediate startSal…

Contract, Full Time
Monmouthshire, Wales
Posted 3 months ago

Job Category: Admin & Clerical

Job location: County Hall, Usk, Monmouthshire, NP151GA, Monmouthshire County Council

Hours per week: 29.5

Start date: Immediate start

Salary: £13.69 per hour

THIS ROLE IS 4 DAYS PER WEEK, ALL TRAINING IS OFFICE BASED

Your responsibilities are to:-

Administration

  • Responsible for timely and professional managing of incoming and outgoing correspondence from the social work teams (e.g. letters, emails, mail merges and verbal communications)
  • Responsible for storing information correctly e.g file management of paper and electronic notes and records 
  • Gather information and copy to respond to Data Protection Subject Access requests (DSARs)
  • General minute taking as requested ie: strategy meetings, which very occasionally may include travelling to meetings across and outside of the County
  • Responsible for administrative tasks e.g. photocopying, scanning, printing, room bookings, transport and hotel bookings etc.
  • Data base validation, reporting and updating databases as we move from one system to another
  • Booking meetings, diary management and sending meeting invites and corresponding minutes
  • Responsible for maintaining supplies and stock control (e.g. Stationary)
  • Conduct timely �file audits� to ensure that Children�s files have appropriate documentation prior to transfer to the next team
  • Adhoc administrative tasks to meet service requirements as requested

Experience

Recent and relevant experience of working within an administrative environment.

Experience of organising and facilitating meetings including minute taking and experience of organising diaries.

Experience of developing and maintaining administrative systems

Have experience of managing systems and data for record keeping, collation of information and statistics.

Communication and interpersonal skills

  • Must possess high level oral and written communication skills, showing ability to maintain systems and produce documents to a professional standard.
  • Must have the ability to communicate clearly with a range of individuals and organisations, by demonstrating a professional and sensitive approach.
  • Must have the ability to build good working relationships
  • High level of tact, diplomacy and a good understanding of the requirement of confidentiality.

Job Features

Job CategoryAdmin / Clerical

Job Category: Admin & Clerical Job location: County Hall, Usk, Monmouthshire, NP151GA, Monmouthshire County Council Hours per week: 29.5 Start date: Immediate start Salary: £13.69 per hour THIS R…

Contract, Full Time
Bromley
Posted 3 months ago

Job Category : Admin / Clerical

Location :Bromley Council

Hours Per Week : 22.00

Start Date : Immediate Start

Start Time : 08:00

End Time : 17:00
Salary: £13.02

Administrative role. Registering new and updating applications on Salesforce software. Dealing with customer enquiries by email and telephone. Other associated administrative tasks.

MAIN PURPOSE: 

To provide administrative and technical support to the Building Control Section, in a customer orientated manner, arising from the submission and determination of Building Regulation applications and general day to day enquiries.  Undertake Building Control duties in accordance with the policies and procedures of the Building Control office to conform to the Quality Assurance certification of Charter Mark in order to deliver a very high quality service.

SUMMARY OF RESPONSIBILITIES AND DUTIES: 

1. Answer enquiries from the public and advise of, if necessary, the need to submit a Building Regulations application and advise on the different routes available for this procedure, including the various charges that apply to each type of application.

2. Receive Building Regulation applications, register and validate on the computer system.

3. Check Commencement Notices, enter details on the computer system, record charges and complete VAT receipts.

4. Check on computer, Decision Notices, Relaxation’s and Completions have been entered correctly; sending copies of Notices to other sections for information.

5. Adhere to statutory time periods, including performance indicators and benchmarking criteria.

6. Invoice Charge Requests and follow up Charge letters if charges are outstanding.

7. Checklists of outstanding fees and liaise with Finance or Borough Treasurer’s on recovery of charges.

8. Collect post and correspondence.

9. On completion of works, ensure that all records are complete and charges have been made and arrange for external scanning or scan directly through IDOX and link to applications as appropriate.

10. On completion of works, ensure that all records are complete and charges have been paid and arrange for scanning.

11. Issue Completion Certificates and collect charges where appropriate.

12.       Ensure that the ‘Revocation of Plans’ procedure is carried out.

13.       Enter and update on a regular basis standard letters on the database and produce ‘Completion Letters’, certificates and notices as requested and instructed.

14.       Dealing with and deciding on the appropriate responses to Solicitors’ enquiries and associated charge collection.

15.       Undertake any other duties commensurate with the level of the post, as required to ensure the efficient and effective running of the Department/Section.

SKILLS & ABILITIES

1. Proven communication skills with the public, developers, builders and architects.

2. Organisational skills and daily accurate record keeping.

3. Be self-motivated, work on own initiative, determine priorities and achieve results.

4. To be familiar with Microsoft computer suite produces (training given in specific use programmes).

5. Work in team for the benefit of the whole section.

6. Be flexible in the face of changing priorities.

7. Ability to work in an organised and methodical way to a high level of accuracy.

            KNOWLEDGE

1. An understanding of administrative routines.

2. Computer systems.

3. Office procedures.

4. An understanding of the political considerations involved in working in a Local Authority.

EXPERIENCE

1. Local Authority Building Control work and working in an office environment would be an advantage.

2. Would have worked effectively in busy work situations.

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin / Clerical Location :Bromley Council Hours Per Week : 22.00 Start Date : Immediate Start Start Time : 08:00 End Time : 17:00Salary: £13.02 Administrative role. Registering n…

Contract, Full Time
Basingstoke, Hampshire
Posted 3 months ago

Job Category: Admin & Clerical

Job location: Wade Road Depot, Basingstoke, Hampshire, RG24 8PL, Basingstoke and Deane Borough Council

Hours per week: 37

Start date: Immediate start

Salary: £14.54 per hour

General administration to include:

Attending meetings, taking notes and updating action trackers

Organising and facilitating meetings, as required.

Monitor the ‘Operations’ general inbox – dealing with customer enquiries / complaints at the point where the Contact Centre are unable to provide further assistance.  This includes considerable levels of customer contact dealing with elected members, Senior Managers and the public.

Assist the Operations Support Officer for day-to-day management of sport pitch bookings.  This includes administration of the booking software for new and cancelled pitches.

Order PPE for managers and staff using approved supplier, to include monthly payment analysis and sample testing.

Assist managers with booking and staff allocation for various training course (both internal and external)

Other general administrative duties as required

Job Features

Job CategoryAdmin / Clerical

Job Category: Admin & Clerical Job location: Wade Road Depot, Basingstoke, Hampshire, RG24 8PL, Basingstoke and Deane Borough Council Hours per week: 37 Start date: Immediate start Salary: £14.54…

Contract, Full Time
Monmouthshire, Wales
Posted 3 months ago

Job Category: Admin & Clerical

Job location:  County Hall, Usk, Monmouthshire, NP151GA, Monmouthshire County CouncilHours per week: 37Start date: Immediate startSalary: £12.85 per hourPerson SpecificationHow will we know if you are the right person for the role? As the successful candidate you will have demonstrated:-The ability to effectively liaise with internal and external partners, ensuring smooth communication, coordination, and delivery of administrative functions.Have excellent written and verbal communication skills to liaise professionally with diverse internal and external stakeholders.Have strong organisational and time management skills to prioritise tasks and manage multiple deadlines.Demonstrate effective interpersonal skills to build and maintain positive working relationships. Be proficient in Microsoft Office Suite (SharePoint Online, Word, Excel, Outlook)and other relevant administrative software.Be able to prepare reports, correspondence, and documentation accurately and efficiently.Have problem-solving skills to address administrative issues as they arise.Able to pay attention to detail to ensure accuracy in all documentation and communication. Experience (Essential)Proven experience in an administrative or clerical role, ideally involving liaising with external partners or stakeholders.Experience of working within a professional or organisational environment where confidentiality and professionalism are paramount.Demonstrable experience of using MS Office and relevant administrative tools. Welsh Desirable.You may be required to learn or improve your existing skills through attending staff Welsh language training funded by the council.

Job Features

Job CategoryAdmin / Clerical

Job Category: Admin & Clerical Job location:  County Hall, Usk, Monmouthshire, NP151GA, Monmouthshire County CouncilHours per week: 37Start date: Immediate startSalary: £12.85 per hourPerson Spe…

Contract, Full Time
Lewisham
Posted 3 months ago

Job Category: Admin & Clerical

Job location:  Lewisham Council

Hours per week: 35

Start date: Immediate start

Salary: £19.50 per hour

MAIN PURPOSE

This is a new role being created to implement the targeted termly support meetings with schools required under the statutory changes introduced in the Working Together to Improve Attendance guidance.

The key purpose is to improve attendance across schools in Lewisham given advice and guidance and leading schools with policy development as well as case advice.

This will be achieved by leading the targeted support meetings with schools, LA colleagues, and other agencies to identify pupils and cohorts at risk of poor attendance and agreeing target actions and plans to support pupils and ensure their right to education.

Analysing attendance data is an essential part of the role to enable solution focused approaches to help schools target vulnerable pupils and cohorts by reducing persistent absence (PA) and severe absence (SA) and improving attendance for all children and young people.

Knowledge

Good working knowledge of the following legislation and guidance:     

Knowledge of Working Together to Improve School Attendance 2024,

Education Act 1996, Anti-Social Behaviour Act 2003,

Pupil Registration Regulations 2024, 

Children Missing Education 2016,

KCSIE, the role of the Attendance Officer and LA procedures around attendance, legal action, CME and EHE.

knowledge of IT systems and be fully proficient in the use of MS Word, Excel, PowerPoint, Outlook, e-mail and relevant attendance systems and data.

School Attendance, Registration Regulations, Admissions and School Exclusions

Legal and processes in relation to irregular attendance                                                      

Safeguarding, Common Assessment Framework and child protection procedures

Equal Opportunities and Anti-Discriminatory Legislation

Good working knowledge of:                                                                                                 

the causes and links between low educational attainment, social inclusion, and poor attendance.

Whole school strategies and frameworks of self-assessment for attendance management.

Strategies to improve school attendance and reduce persistent absence.

Information Advice & Guidance practices to prevent pupils from becoming NEET.

Aptitude

A champion of the professional integrity of the service.

Embracing the changing landscape of local authority working and the requirement to implement and promote a changing culture.

To work independently but also seek advice and make use of supervision.

To represent the authority.

Skills

To have a customer and business approach.

To have good time management and prioritising skills to work within agreed time scales.                  

To have excellent inter-personal skills to develop effective collaborative working relationships.

To have excellent verbal and written communication skills, recording clearly and accurately.

To have good word processing and ICT Skills, including compiling reports to be viewed by external partners.

To have a commitment to learning, development and the achievement of potential of self, colleagues and customers.

Experience

Significant experience working in a child-centred way, ensuring that indicators of child abuse and/or neglect are identified, and action taken in a timely and appropriate manner in line with corporate procedure and national best practice.                                                                                                     

Significant experience of multi-agency working, listening, and empowering others in problem solving with a range of colleagues including external partners.       

Significant experience in school attendance data analysis and interpreting information to advise and guide.

Experience of using a range of IT software and composing professional reports                 

Experience of working in an enforcement/investigation related discipline.                                      

Experience of working with vulnerable children and families.                                                          

Experience of providing effective support and challenge whilst maintaining a positive relationship as part of a day-to-day role.                                               

Experience of compiling reports for a range of specified agencies or professionals and experience of recording clearly and accurately.       

Significant experience working with vulnerable children and families providing effective support and challenge whilst maintaining a positive relationship as part of a day to role.                                        

Experience in the field of Education Attendance/Welfare.                                                                

Experience of keeping sensitive information confidential and to liaise constructively with relevant parties to resolve sensitive issues.                                                                                           

Experience of maintaining and forming appropriate professional relationships and boundaries with children, young people, and vulnerable adults.                                                                              

Experience of communicating effectively with a wide range of people.

Experience in promoting ‘traded services models.                                                                           

General Education

Excellent levels of numeracy and literacy and IT.

Personal Qualities

Flexible approach

Willingness to embrace change.

Professional and empathetic

Job Features

Job CategoryAdmin / Clerical

Job Category: Admin & Clerical Job location:  Lewisham Council Hours per week: 35 Start date: Immediate start Salary: £19.50 per hour MAIN PURPOSE This is a new role being created to impleme…

Contract, Full Time
Sutton, London
Posted 3 months ago

Job Category: Admin & Clerical

Job location: Carshalton Road, Sutton, Greater London, SM1 4LE, Sutton Housing Partnership

Hours per week: 36

Start date: Immediate start

Salary: £13.34 per hour

– Act as the first point of contact for residents and colleagues on the phone & email on all aspects of  resales & service charge account queries

– To support other property sales related work in relation to leasehold properties, communicating with leaseholders valuers and solicitors

– General administration duties, including managing email inboxes

– Assist with the calculations of service charge actuals, keeping to deadlines and assisting with the printing and enveloping of invoices.

– Respond to correspondence, telephone calls, emails and complaints in accordance with SHP service standards and timescales

Candidates should be able to manage their own workload and have good attention to detail.

Job Features

Job CategoryAdmin / Clerical

Job Category: Admin & Clerical Job location: Carshalton Road, Sutton, Greater London, SM1 4LE, Sutton Housing Partnership Hours per week: 36 Start date: Immediate start Salary: £13.34 per hour &#…

Contract, Full Time
North Yorkshire
Posted 3 months ago

Job Category : Sec / Admin

Location : West Offices, Station Rise, York, YO1 6GA, North Yorkshire Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £14.60

Supporting York and North Yorkshire Combined Authority


Job context

York and North Yorkshire Combined Authority (the Combined Authority) is a public sector employer with access to powers and funding to unlock transport and housing improvements, boost skills provision and help the economy transition to net zero. Making the most of the combined strengths of the city region and rural powerhouse, the Combined Authority is a long-term commitment to shaping a brighter future for generations to come. By working for us you will play a part in making positive changes, unlocking investment, supporting business and communities to thrive, and creating new and better opportunities for people that live and work, here. This will be diverse and busy role. 

•          The post holder is required to work with colleagues and members at every level within the organisation and with external customers and partners.  

•          The nature of the work requires a flexible approach and a good awareness of civic and political protocols always ensuring a high level of confidentiality.  

•          The post-holders will often deal with complaints and enquiries from MPs, Councillors, members of the public, government departments and colleagues at all levels and will need to manage these in accordance with the organisational procedures, ensuring accurate records are maintained.  

•          Whilst post-holders will be nominated as a key contact for a specific senior officer or member, they will be expected to have the skills, ability, and confidence to cover and provide wider support to other senior officers within the organisation.

•          This role involves spoken communications, so a confident use of English language is required.


Person Specification

Essential upon appointment

Knowledge

•          Sound understanding of the application of use of ICT software including email, word processing, spreadsheets, presentations, and databases.

•          Sound knowledge of common office practice and procedures. 

•          Good understanding of local government legal and administrative procedures.

•          Awareness of issues relating to confidentiality and data security.

•          Good understanding and commitment to high quality services and customer care.

•          Knowledge of civic and political protocols relevant to the role

•          Knowledge of working to statutory and legislative standards relevant to the position.

Experience

•          Significant experience in the use of office software.

•          Public Sector, Local Government, or similar experience.

•          Strong organisational skills and experience.

•          Secretarial support including diary management.

•          Experience of working a busy office and providing secretarial support.

•          Experience of working with complex reports or information to tight deadlines.

•          Experience of assessing incoming queries and information and correctly prioritising them.

•          Experience of dealing with competing demands from customers.

•          Experience of providing information (including confidential and sensitive information) and advice across a wide area to the highest standards of customer care. 

•          The ability to converse at ease with customers and provide advice in accurate spoken English.

•          Experience of dealing with distressed or angry customers.

•          Experience of providing support to senior managers.

•          Experience of noting down minutes in meetings.

•          The ability to influence and negotiate with colleagues at all levels including those in senior positions.

Occupational Skills

•          Excellent ICT skills with ability to use a keyboard with speed and accuracy.

•          Ability to accurately prepare text from recorded audio instructions and other technologies.

•          Ability to produce an accurate record of meeting discussion and actions.

•          Excellent organisational skills and ability to manage own workload as well as the senior officer/member you are supporting.

•          Ability to problem solve and to make decisions.

•          Ability to process and/or monitor financial information.

•          Ability to communicate effectively in writing, using existing documents, formats, and styles and to complete accurate written records.

•          Ability to use IT applications and understanding of how technology can be used to effectively support administrative processes.

•          Ability to successfully persuade, influence or negotiate with people in difficult situations.

•          Ability to obtain and present information from a variety of sources.

Professional Qualifications/Training/Registrations required by law, and/or essential for the performance of the role

•          Level 3 qualification in Business Administration or equivalent

•          Good literacy and numeracy skills to Level 2 or equivalent

•          Ongoing commitment to development

Other Requirements

•          Ability to work to tight deadlines ensuring accuracy and efficiency.

•          Ability to attend meetings outside of normal business hours, where necessary.

•          Ability to use tact, diplomacy, and discretion.

Behaviours 

•          Be a visible and enthusiastic team member, encouraging partnership working across the organisation.

Job Features

Job CategoryAdmin / Clerical

Job Category : Sec / Admin Location : West Offices, Station Rise, York, YO1 6GA, North Yorkshire Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:30Sal…

Contract, Part-time
The Vale of Glamorgan, Wales
Posted 4 months ago

Job Category :Admin & Clerical

Location : Cardiff City Council (SRS), Vale of Glamorgan Council

Hours Per Week : 22.00

Start Date : Immediate Start

Start Time : 08:30

End Time : 16:30
Salary: £13.47

We are looking for a friendly and reliable team member to provide temporary cover during a period of increased workload at our office in County Hall, Cardiff.

The ideal candidate will have strong communication skills and be able to work effectively in a fast-paced environment. The role involves processing taxi driver licensing applications and responding to related queries. This includes a mix of face-to-face customer service at the counter, as well as answering email and occasional telephone enquiries (please note this is not a telephone-based role, as only a small number of calls are received each day).


General Duties

• Ensure compliance with the Council’s Financial Regulations,

Standing Orders, Policies and Procedures

• To implement the principles of the Council’s Equal Opportunity

Policy whilst carrying out the above duties

• To adhere to Health and Safety legislation / relevant Council policies

and procedures and to take reasonable care for the health and safety

of yourself and other persons who may be adversely affected by your

acts / omissions.

• To report without delay any safeguarding concerns to the

appropriate safeguarding officer

• To implement the principles of the Council’s Environment Policy

while carrying out the above duties.

• Such other duties and responsibilities commensurate with the grade

and in accordance with the general character of the job as may

reasonably be required by the Head of Service from time to time.


Working hours:

Wednesday and Thursday: 08:30 – 16:30 (30-minute lunch break)Friday: 08:30 – 16:00 (30-minute lunch break)

Job Features

Job CategoryAdmin / Clerical

Job Category :Admin & Clerical Location : Cardiff City Council (SRS), Vale of Glamorgan Council Hours Per Week : 22.00 Start Date : Immediate Start Start Time : 08:30 End Time : 16:30Salary: £13….

Contract, Full Time
Rhondda Cynon Taf
Posted 4 months ago

Job Category : Admin & Clerical

Client Location :Courthouse Street (Coroners), Rhondda Cynon Taf County Borough Council

Hours Per Week :37.00

Start Date: Immediate Start   

Start Time : 08:00

End Time :16:30
Salary: £12.21

Working under the supervision of the Inquest & Administration Officer.  Opportunity to work 2 x days remotely.

Purpose of the post:

            To support the Coroner’s Service Manager and the administrative team to deliver an efficient service to all service users

What you will deliver:

            1.         To assist the Inquest & Administrative Officer with the workflow for summonsing Jurors for Inquest cases

2.         To work closely with the Senior Inquest & Administrative Officer in managing Inquests that will proceed as Documentary Hearings (no attendees) – producing disclosure and family letters, collating responses, placing files ready to be concluded and managing the production of paperwork once the Coroner has concluded the Inquests

3.         To work closely with the Senior Inquest & Administrative Officer in managing Inquests that will proceed as Documentary Hearings (with attendees) – producing disclosure and family letters, collating responses, placing files ready to be concluded and managing the production of paperwork once the Coroner has concluded the Inquests

4.         To provide assistance to the administration team when required – answering telephone calls, monitoring the Coroner Admin inbox and dealing with post

To undertake such other duties and responsibilities commensurate with the grade, as may be reasonably required by the Service Director, or as a mutually agreed development opportunity. 

To comply with the Council’s Health and Safety Policies and procedures and undertake any relevant health and safety duties in accordance with local arrangements.

To support the Council to play its part in tackling Climate Change and meeting its Carbon Reduction targets across the services it delivers and also in the goods and services it buys or commissions from other organisations.

All staff have a valuable and vital role in keeping people safe. Any person with concerns regarding the safety of a child or adult at risk, OR the behaviour of a colleague towards a child or adult at risk, has a responsibility to report this immediately. This should be done via the person’s Line Manager, Designated Safeguarding Lead or contact the Cwm Taf Multi Agency Safeguarding Hub.

PERSON SPECIFICATION

This Person Specification sets out the knowledge and/or qualifications, past experience and personal competencies that would be ideal for this particular post.

The Knowledge/Qualifications and Experience sections describe what is required in terms of the technical ability that is needed to do this job successfully.

The Competencies section describes the kinds of non-technical skills, abilities and personal characteristics that the ideal person for this particular role would have. The competencies describe how that person would ideally work with other people and how they would approach their responsibilities.

The Special Conditions and Professional Requirements section describes any other qualities appropriate to the particular circumstances associated with this role.

Knowledge / Education:         

            Essential          Desirable

            Excellent knowledge of IT packages, in particular Microsoft Office  Knowledge of the Civica I-Case System

Experience:     

            Essential          Desirable

            Experience of working in an office environment.      Experience of working in a similar environment e.g. Court Service, legal office, etc

Welsh language skills:

            Essential

            Desirable

            Welsh Language Level 1         ☒

All employees will be required to undertake a basic Welsh Language induction to reach this level

Welsh Language Level 2          ☐

Welsh Language Level 3          ☐

Welsh Language Level 3-5       ☐

Welsh Language Level 4          ☐

Welsh Language Level 5          ☐

            Welsh Language Level 2        ☒

Welsh Language Level 3        ☒

Welsh Language Level 3-5     ☐

Welsh Language Level 4        ☐

Welsh Language Level 5        ☐

            For details about the levels please refer to ‘The Welsh Language Skills Guidance’ online: www.rctcbc.gov.uk/WelshSkills

What skills you will use in the workplace:

            Competency Framework        Supervisor Framework

            Competency Areas     Competency behaviours and values

            1.         Working in a Team      Helps and supports other team members.

Is open about difficulties and asks for support when    necessary.

Will go “over and above” what’s normal to contribute to the   team’s effectiveness.

            2. Communicating Effectively Sets out written communication clearly, accurately and in a well-structured way.

Communicates clearly and concisely.

Passes on correct information to the right person.

Listens to others and actively checks own understanding.

            3.         Achieving Results        Plans and prioritises in advance to meet deadlines.

Is flexible, can switch tasks/ roles/ priorities to accommodate changes or new information.

 Uses initiative and works without close supervision.

            4.         Personal Effectiveness            Is highly dependable and trustworthy.

Is eager and willing to learn new skills.

Has an action-focused attitude to new challenges and change.

Has strong computer skills, effectively uses computer systems

            5.         Focusing on Service Users      Ensures customers’ needs are met by responding to them efficiently and effectively.

Has a positive attitude towards helping people, and is willing to go the extra mile.

Leaves customers happy with the service they have received.

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & Clerical Client Location :Courthouse Street (Coroners), Rhondda Cynon Taf County Borough Council Hours Per Week :37.00 Start Date: Immediate Start    Sta…

Contract, Full Time
Chichester, West Sussex
Posted 4 months ago

Job Category : Administration

Location : County Hall, Chichester, West Sussex County Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £13.26

Location: Northleigh House, Chichester 

Working pattern: Full time 

Working arrangement: Hybrid, with 2 days required in office (1 of these must be on Tuesdays)

About the role: 

Passenger transport planning can be very varied depending on the needs of the customers.  For example, transport may be required for a child with Special Education Needs with profound disabilities and/or children requiring mainstream school transport from remote hard to reach locations.  Reporting to a Senior Planner, you’ll be responsible for planning passenger transport solutions across West Sussex, in either public or schools / adults transport disciplines.

Passenger transport planning can be quite pressured with expectations of immediate solutions, and involves answering technical queries from residents and suppliers about transport arrangements. You will be trained in the use of various processes and the use of specialist planning software.

You’ll need to be able to travel to various locations around the county, including regular visits to the depots, when PPE will be required.  Occasional weekend and evening work may be required.   

Required experience and skills 

(These will be used as the shortlisting criteria)

Key Skills:

1.         Ability to work on own initiative and under pressure, managing competing demands. 

2.         Good communication skills, with the ability to articulate ideas and share information. Able to represent the service at both internal and external meetings. 

3.         Pro-active, with a willingness to seek opportunities for developing passenger transport. Able to think creatively and develop innovative solutions to problems. 

4.         Good influencing, negotiation and partnership working skills. 

5.         Good levels of literacy and numeracy, able to understand and work within a budget, write briefing documents and emails, and discuss and negotiate prices with suppliers.

6.         Ability to work with other people to deliver a piece of work to an agreed standard and within an agreed timeframe. 

Qualifications and/or experience:

•           Educated to A Level standard, or an equivalent qualification or equivalent demonstrable experience. 

•           HNC in Civil Engineering or an equivalent qualification, or equivalent demonstrable experience – Desirable 

•           A good working knowledge of the different strands of passenger transport planning, plus a basic knowledge of passenger transport issues in West Sussex. 

•           Previous experience of working in a role involving coordination, logistics or planning. 

•           Knowledge of the health and safety legislation, which affects the service. 

•           Sound and accurate IT knowledge, particularly Microsoft Office applications.

Job Features

Job CategoryAdmin / Clerical

Job Category : Administration Location : County Hall, Chichester, West Sussex County Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:30 Salary: £13.2…

Contract, Full Time
North Yorkshire
Posted 4 months ago

Job Category : Sec / Admin

Location : Multiple Locations , North Yorkshire Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £23.70

The Council is working through a wide-ranging transformation programme following re-organisation from April 2023. To enable this work over the next 18 months we are seeking qualified accountants with experience of working in a local government setting, supporting financial management of services. Successful candidates will be working within established teams, providing financial management support to service managers, including: in-year budget management, budget setting and year-end management accounts

Hybrid working (County Hall/from home/and other council offices as required)


Job Purpose:   The core focus of this job is to work within a specialist team -providing financial information, advice and support to a range of customers including budget managers, senior management, and partners / external clients.

Operational management      •          Assist and support budget managers through budget setting and monitoring as part of the framework for the finance function as a whole,

•          Assess financial implications of initiatives and/or changes to the business of the Council.

•          Analyse financial performance, so contributing to medium and long term business planning/forecasts.

•          Promote and uphold standard ways of working in line with the framework for the finance function as a whole, as determined by the Corporate Director, Resources.

•          Ensure appropriate professional financial and related standards as required by the Corporate Director, Resources and the Council’s Constitution.

•          Assist and support budget managers to ensure completion of the annual financial accounts in line with the framework as determined by the Corporate Director, Resources.

•          Assist in the development of business cases and commercial ventures, including using a range of estimating, forecasting and scenario testing techniques.

•          To deputise for Senior Accountant or Head of Finance as required.

•          Undertake financial modelling/scenario analysis on such projects/budgets as assigned to the post.

•          Provide financial support to projects.

•          Assist in the provision of financial support to higher risk projects and budgets.

•          Promote professional standards in line with statutory and regulatory requirements and as determined by the Corporate Director, Strategic Resources.

•          Contribute to the preparation of statistical returns, closedown of accounts and other returns

Job Features

Job CategoryAdmin / Clerical

Job Category : Sec / Admin Location : Multiple Locations , North Yorkshire Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:30Salary: £23.70 The Counc…

Contract, Full Time
Somerset
Posted 4 months ago

Job Category : Admin & Clerical

Location :County Hall, Somerset Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 07:30

End Time : 17:00
Salary: £13.05

The post holder will be responsible for the management of our Health Transport Request Inbox, inputting requests directly into our system (called Trapeze, no previous experience of this system is expected).  

The post holder will also be asked to help other team members organise transport for eligible Social Care and Health services users into a wide variety of settings within a given geographical area of Somerset. The post holder will be involved with the tendering and management of contacts as well as helping to oversee the daily schedules of Volunteer Drivers.  This will involve close liaison with Transport Providers, Childrens and Adult Services, Carers and NHS colleagues.      

Working Arrangements – can work from home, however will be required to attend County Hall occasionally for training and line management meetings, (these take place every six weeks).

Key Qualities – candidates must have excellent attention to detail and maintain a high level of accuracy when entering Transport Requests.  The post holder should also be confident using IT systems, including Microsoft WORD, Excel and Outlook.  Excellent verbal and written communication is required for this role

To organise transport for eligible Social Care and Health services users into a wide variety of settings within a given geographical area of Somerset. The post holder will be responsible for tendering and managing contacts as well as overseeing the daily schedules of Volunteer Drivers within their specific area.  This will involve close liaison with Transport Providers, Childrens and Adult Services, Carers and NHS colleagues




Qualification/Knowledge/Experience/Skills

Excellent oral and written communication skills, with proven experience of working with customers.

Excellent organisational skills, with the ability to work efficiently, under pressure and managing conflicting demands and deadlines.

Able to prioritise.

Computer literacy.

Can use initiative appropriately.

Excellent attention to detail and maintain accuracy levels in all areas of work.

Proven experience of team working.

Ability to communicate effectively and confidently with colleagues at all levels – contractors, volunteers, service users, internal and external Transport Requesters.

Flexible

Methodical

Tactful and diplomatic.

Reliable

Self-Motivating 

Can use initiative appropriately.

Good negotiation skills

Ability to meet deadlines. 

Contract Management Experience

Good geographical knowledge of Somerset.Knowledge of local government and transport legislation.

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & Clerical Location :County Hall, Somerset Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 07:30 End Time : 17:00Salary: £13.05 The post holder …

Contract, Full Time
Somerset
Posted 4 months ago

Job Category : Admin & Clerical

Location : County Hall, Somerset Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30
Salary: £12.45

We are currently seeking x2 F/T Finance Support Assistants to work remotely within the Adult Social Care Finance Team.   This would suit an individual that like a fast paced, busy and varied work environment.  Full training and support will be given.

Main Responsibilities & Duties

1.         Maintain systems to enable practices and procedures to operate to specified standards (e.g. administer imprest and unofficial funds, verifying clients personal finance records, security of cash).

2.         Prepare orders for goods/services, receive and check delivery notes, invoices and accounts. Process invoices for payment after certification by an appropriate senior member of staff. 

3.         Check financial information and arrange amendments as necessary (eg monthly downloads and uploading of journals).  Deal with general queries from colleagues, suppliers and clients relating to the financial information systems (eg payment queries).

4.         Prepare invoices for services/goods provided, receive and check payments, update financial records and investigate debt recovery.

5.         Use IT systems to input and extract information and distribute information to appropriate staff (eg SAP, spreadsheets)

  1. Extract statistics for the completion of statutory returns, drawing relevant issues to the attention of Senior Officers 
  • Act as a point of contact for staff, clients and suppliers to give routine advice and information relating to the work of the team.  
  • Prepare and process routine correspondence, reports and other documents 
  • Contribute to the office management of departmental buildings in the area, to propose and implement solutions to many and varied problems (eg ICT, accommodation, health & safety).
  • Understand, uphold and promote the aims of the council’s equality, diversity and inclusion policies; health, safety and wellbeing of self and others; and Organisational values in everything you do. Equality and Diversity practice covers both interaction with staff, service users and communities and includes challenging discrimination and promoting equality of opportunity for all.

Contacts & Relationships

  • The postholder has regular contacts with operational and finance staff to pass or receive information and to receive work instructions. 
  • There is telephone and personal contact with clients services, members of the public, suppliers, voluntary and external organisations to pass and receive information, or deal with queries.  

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & Clerical Location : County Hall, Somerset Council Hours Per Week : 37.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:30Salary: £12.45 We are currentl…

Contract, Part-time
The Vale of Glamorgan, Wales
Posted 5 months ago

Job Category : Admin & Clerical
Location : Cardiff City Council (SRS), Vale of Glamorgan Council
Hours Per Week : 22.00
Start Date : Immediate Start
Start Time : 08:30
End Time : 16:30
Salary: £13.47
To administer the licensing responsibilities assigned to the Licensing Section of the Shared Regulatory Services

To process and determine licence/permit/registration applications dealt
with by the Licensing Section of the Shared Regulatory Services and
carry out any other relevant administrative and clerical functions.
• To determine the suitability of applicants in respect of their
appropriateness to hold a licence in order to ensure public protection.
• Respond to a range of routine written, telephone and “face to face”
requests for specialist advice and guidance including responsibility for
more complex cases as required by the Senior Licensing Officer
• To receive and be responsible for processing payments in respect of
applications, issuing receipts, and recording transactions in accordance
with financial rules and procedures
• To manage and oversee the inputting of computer-based and paper
information systems utilising specialist or general software systems as
appropriate within the Licensing Section

General Duties
• Ensure compliance with the Council’s Financial Regulations,
Standing Orders, Policies and Procedures
• To implement the principles of the Council’s Equal Opportunity
Policy whilst carrying out the above duties
• To adhere to Health and Safety legislation / relevant Council policies
and procedures and to take reasonable care for the health and safety
of yourself and other persons who may be adversely affected by your
acts / omissions.
• To report without delay any safeguarding concerns to the
appropriate safeguarding officer
• To implement the principles of the Council’s Environment Policy
while carrying out the above duties.
• Such other duties and responsibilities commensurate with the grade
and in accordance with the general character of the job as may
reasonably be required by the Head of Service from time to time.

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin & ClericalLocation : Cardiff City Council (SRS), Vale of Glamorgan CouncilHours Per Week : 22.00Start Date : Immediate StartStart Time : 08:30End Time : 16:30Salary: £13.47To…

Contract, Full Time
Hackney
Posted 5 months ago

Job Category : Admin / Clerical

Location : North East NHO (Stamford Hill), Hackney Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £19.36
Hackney is one of the UK’s highest performing local authorities, serving one of London’s best places to live and work. We have achieved a huge amount: our services, our schools, our public spaces are all amongst the very best. We have changed the reputation, not just of the Council, but of Hackney itself. Bringing jobs and investment into the borough, securing the legacy from the 2012 Games, and making this a place of which we can all be proud.

We are also working towards our vision, which is to be a place for everyone; where residents and the workforce can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of race, religion, gender, gender identity, sexual orientation, disability, pregnancy and maternity, age and marital status. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

Job Features

Job CategoryAdmin / Clerical

Job Category : Admin / Clerical Location : North East NHO (Stamford Hill), Hackney Council Hours Per Week : 36.00 Start Date : Immediate Start Start Time : 09:00 End Time : 17:00 Salary: £19.36H…