Job Board

Job Category : Social Care – Qualified

Location : Lynton House, Redbridge Council

Hours Per Week : 36.00

Start Date :Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £22.60

Key elements:

This will involve:

Service Provision

          To be responsible for the organisation of the Deprivation of Liberty Safeguards service.

          To ensure requests for DOLS authorisations are managed in a timely and appropriate manner.

          To ensure activities under DOLS Procedures are processed to the appropriate Supervisory Body e.g Local Authority.

          To undertake Best Interest Assessments, Deprivation of Liberty Safeguards.

          To ensure records and returns are managed efficiently and effectively.

Service Development & Promotion

          To support and give advice to colleagues who are undertaking Best Interest Assessments.

          To lead on promoting understanding of Deprivation of Liberty  Safeguards, and the significance  of the process in safeguarding residents of care homes, and hospital patients.

          To lead, and contribute to, the promotion of best practice in embedding the principles and standards of the Mental Capacity Act in service provision across the borough.

          To raise awareness and disseminate knowledge and information on the Mental Capacity Act and DOLS within the borough.

          To contribute to the development, and where  appropriate, the provision, of training programmes, workshops, seminars and events for staff, service users, carers and partner  agencies.

          To support front-line staff including guiding them   through statutory responsibilities in areas relating to risk & safety.

          To promote intervention which ensures that respect for diversity is integral to service delivery.

          To work  with  contractors, commissioners and  care providers to raise standards  and  support the management of  risk, that  accords  with  the  Mental  Capacity  Act  and  the  Deprivation of  Liberty Safeguards.

          To work   with   colleagues   to   ensure   that   the   application of   DOLS and   the   MCA, support developments to safeguard adults at risk from abuse and neglect.

          To undertake project work as required, and contribute to the Functional Unit’s/Community Care Service’s development processes.

          To ensure that service users’ carers/support networks, formal representatives and advocates are able to participate as required in all decisions about care and support.

Qualifications:

          Professional Social Work, qualification as recognised by the HCPC

          Current HCPC registration

          Recent post qualification study

          Evidence of CPD

          Best Interest Assessor qualification 

          3 years post qualifying experience in health and/or social care setting.

Experience

          Experience of supervising students and/or staff in a statutory front-line social care or health setting. 

          Proven supervision skills, utilising a Reflective Model of practice.

          Evidence of developing and maintaining good working practices with a wide range of customers and other stakeholders. 

          Experience of representing the service at multi-agency forums, making informed, sound decisions. 

          Experience of working effectively in a high pressure environment.

          Experience of working with Adult service users and Carers.

          Experience of managing complex cases and risk assessments.

          Experience of safeguarding work including chairing of meetings.

          Experience of work in relation to Mental Capacity and best interest decision making.

          Experience of working in a multi-disciplinary inter-agency framework

          Experience of meeting performance targets and delivering service outcomes

Job Category : Social Care & Health Non-Qualified

Location :Lincolnshire County Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 08:00

End Time :20:00

Salary: £12.02

Requirements:

Required to undertake Level 3 Diploma in Residential Care. To comply with Children’s Homes Regulations, the diploma must be completed within two years of the commencement in post. Have an understanding of Health and Safety.

Have knowledge and understanding of the impact of neglect, emotional, physical and

sexual abuse has on young people.

To create an environment that promotes a positive respect for young people, ensuring they feel safe and valued. To work as part of a team providing care as outlined with each child or young person’s individual Care Plan. This may include providing outreach support away from the Home.

To provide personal care that respects the dignity and privacy of the young people, and help the young people to understand their emotions and social skills in a positive way.

To carry out administration of medication according to the child’s care plan and policy and procedure. The post holder will be required to maintain detailed and accurate records. You will be required to meet the basic Health needs of the young people and attend appointments to support the young person.

*Carry out administration of medication according to the child’s care plan and in accordance with policy and procedure. Will be required to maintain detailed and accurate records.

Children with disabilities Homes, in addition to the above:*

Make clinical decisions based on knowledge of the child, protocols set by Medical Practitioners and information contained within the child’s care plan. To undertake invasive treatments as per the child’s health care needs. Will be required to undertake a wide range of health care treatments such as; oxygen therapy, Gastrostomy feeds and oral suction (list is not exhaustive).

Will need to be flexible in their time management and able to prioritise their work schedule to ensure that whilst all work is completed the safeguarding of the young people is the priority. The post holder will need to ensure that report writing, updating care plans, attending meetings, training and case conferences can be achieved and be prepared to negotiate changes in their rostered hours to accommodate these.

To work within a range of community based settings in order to meet the needs identified as part of the child’s care plan, i.e. places such as youth center, college, school (list not exhaustive).

Within the scope of their role the post holder will be involved in the development of the service, to undertake reviews and make suggestions on how systems and processes could be more efficient and effective.

Take personal responsibility to maintain and improve the service provided by the Home. To maintain monitoring and administrative systems and participate in departmental monitoring and evaluation processes to ensure the continual development of the service provided to children and young people.

In the absence of a senior member of staff, i.e. whilst for example the shift leader is on an outing or visit with a young person, the post holder will assume full responsibility of the home for that period of time, safety and well-being of children and young people, the building, grounds and resources, will be able to seek telephone advice, support and guidance, from the shift leader in the event of an emergency, the shift leader remains ultimately accountable.

Will be required to maintain environmental health standards when working in the kitchen.

Take personal responsibility for contributing to organisational transformation and changes in ways of working, maximising the benefits and efficiencies to achieve improved cost effectiveness.

Take responsibility for specific areas of work and to provide written updates and analysis in respect of progress and findings.

Work within the whole range of the Home’s operating hours, including weekends, bank holidays, waking night duty, sleep in duties.

1:1 support for young person residing in an airB’n’B

Initial thoughts are that shifts will be 12 hrs 8am – 8pm and 8pm-8am – however this is open to review. 

The night shifts will be sleep ins.

Job Category : Social Care – Qualified

Location : Morrison Drive, Doncaster Children’s Services Trust

Hours Per Week : 21.00

Start Date : immediate Start

Start Time :09:00

End Time : 17:30

Salary: £12.21

Duties and Responsibilities:

•          Have a personal and active involvement in all aspects of the care of Children and young people, seeking to meet their emotional, social and physical needs.

•          Promote and maintain an enabling atmosphere in which Children and Young People can prosper and achieve.

•          Participate in the admission of Children and Young people and the monitoring, evaluation and review of their progress.

•          Actively contribute towards overall care through Care Planning and link working, formulating, participating and involving Children and Young People in their individual care plan.

•          Participate in reviews and case conferences as appropriate ensuring recommendations are implemented and maintained.

•          Record Children’s and young people’s progress through detailed recording systems as prescribed in National Minimum Care standards and Children’s Homes Regulations (2001).

•          Assist Children and Young People through periods of illness, emotional or behavioural difficulties seeking medical or other assistance and support as appropriate.

•          Help to achieve the smooth running of all aspects of the home and participate in domestic/household activities as required.

•          By the nature of a small home, cooking and household duties will be part of the Care Officer’s tasks in addition to the supervision and training of residents in these activities where appropriate.

•          In co-operation with the Registered Manager, develop and maintain good relationships with the neighbourhood and community as a whole,  parents, teachers, social workers, other agencies and professional colleagues, as appropriate to the needs of individual service users

•          Share responsibility with the Registered Manager for the security of drugs and other medications.

•          Will strictly observe the fire precautions and health hygiene requirements, as described in Council procedures.

•          Keep such records as required by the Children and Young People’s Service.

•          To participate in the ‘sleeping in’ rota.

•          Will at all times carry out duties in accordance with the highest professional standards.

•          Strict confidentiality in respect of residents, families and colleagues will be maintained.

Cover required for night shifts in our children’s home in Rossington, Doncaster. 

•          Ensure the discreet oversight of residents at regular intervals during the night or as directed by the officer in charge or other senior officer.

•          Ensure the settling down of residents at night, and waking in the morning.

EDUCATION, QUALIFICATIONS AND VOCATIONAL TRAINING           Willingness & ability to obtain &/or enhance qualifications &/or training for development in this post.       Minimum of 3 GCSE’S or equivalent or evidence of other vocational or craft skills to a similar educational standard. Have completed or working towards QCF Level 3 in care of children and young people.

RELEVANT EXPERIENCE          Previous experience, paid or voluntary work, with children and young people.      

KNOWLEDGE AND SKILLS       Written and verbal fluency.  Racial and cultural awareness, an appreciation of group dynamics.  Creative, sporting or music skills  

Job Category : Driving

Location :London Borough of Newham

Hours Per Week :20.00

Start Date : Immediate Start

Start Time :07:00

End Time : 18:00

Salary: £13.65

Salary is pro-rata based on 20 hours per week and 39 weeks per year.  Term time only.

Mon – Fri – 4 hours per day – Split shifts 2 hours AM and 2 Hours PM

Job Category : Social Care & Health Qualified

Location : Foundation House, Somerset Council

Hours Per Week :37.00

Start Date : Immediate Start

Start Time :00:00

End Time : 00:45

Salary: £41.00

Working as an AMHP in a 24/7 AMHP hub, based in Taunton.

We undertake MHA assessment countywide, so the need to drive is a must. You will be required to work a variety of shifts, including weekends and overnights.

We work closely with our health colleagues and are co-located within a Somerset Foundation Trust building.

Must be registered with relevant professional body and currently approved to AMHP.

Job Category : Driving

Location : Prince Rock Depot, Plymouth City Council

Hours Per Week : 37.00

Start Date : immediate Start

Start Time : 06:30

End Time : 16:15

Salary: £13.41

Primary purpose of role 

To deliver a quality service, ensuring safe, efficient and effective waste collection and transportation operations contributing to a greener, cleaner city. Operating a range of vehicles up to HGV Class 1 and 2 waste vehicles, up to 3.5 tonnes. Maintaining compliant drivers Certificate of Professional Competence and digital Tachograph card. Responsible for the Operator (O) licence requirements including relevant driving regulations and working time rules. Responsibility for collection crew health, safety and welfare where appropriate, productivity and quality of work. Responsibility for customer service and upholding the reputation of Plymouth City Council through the delivery of a frontline critical service.

Key activities

 Driving and operating specialised equipment and HGV in line with training and/or licencing in a public environment and on permitted sites. Driving must be courteous and strictly in accordance with the law and any site requirements. This will often require manoeuvring vehicles in a confined or restricted space ensuring the safety of all persons. (55%)

 Undertaking collection of all waste streams in accordance with relevant legislation and working within defined schedules, procedures, policies and safe systems of work. Decision making required for unplanned events and problem solving to avoid disruption to service with access to a manager as required (10%)

 Taking charge of allocated vehicle and ensuring daily start/end shift roadworthy checks and defect reporting as well as regular cleansing inside the cab and externally such as the well. (10%)

 Undertaking quality recording and completion of relevant checks and documentation s both digital and paper records. (10%)

 Supervising and motivating crew members to ensure productivity when required, staff welfare and compliance with relevant standards and safe systems of work for a greener cleaner city. Checking work and ensuring quality service delivery and customer satisfaction.

 (15%)

 Periodic requirements for high physical effort: lifting and carrying heavy

items, moving containers.

LGV driver required to drive a refuse vehicle

Essential qualifications/ knowledge 

Functional skills in English and Maths level 2 or equivalent

 Full driving license including HGV Category C Driving Licence

 Current Certificate of Professional Competence (CPC)

 Valid digital tachograph

 Knowledge of Health and Safety in an operational environment.

 Understanding of customer standards in a public service

 WAMITAB level 2 Certification of Sustainable Waste Management Operative

(or working towards)

 IOSH Working Safely (or working towards)

 Knowledge of Health and Safety regulations including Lifting Operation

Lifting Equipment Regulations (LOLER) (or working towards)

Desirable experience 

Demonstrable experience of HGV Category C/C+EDriving (specialist operational vehicles)

 Experience working in a front line customer facing role delivering high standards of customer care

 Experience of working in a team

 Experience of safe systems of work and health and safety in an operational

environment

Job Category : Social Care & Health Qualified

Location : Bracknell Forest Council

Hours Per Week :40.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30         

Salary: £526.10

• To work at a strategic level of the Professional Capabilities Framework and engage with officers across the Council including; elected members, senior management, frontline social workers, people who use our services and carers. 

• To provide line management within the social care team and to lead and oversee excellent social work and social care practice across the People Directorate.  Engaging with, consulting with and co-producing with all stakeholders.

• To lead the development of excellent social workers and support effective social work supervision and decision making.  

• To work with the senior leadership team to ensure there is a secure base, culture and environment in which good social work can flourish and positively impact on better outcomes for individuals in need or at risk. 

• To contribute to ensuring that the Council’s responsibilities, legal obligations, and statutory duties are fully met and properly discharged in order to safeguard children and vulnerable adults.

• To support the recruitment and retention of social care workers from entry level to management positions through vacancy promotion and effective workforce planning alongside management teams.

• To advise the departmental director and/or Council in complex and controversial cases and in developing case law relating to social work practice. 

• To provide professional advice and guidance on all aspects of the social care and social work profession for Bracknell Forest Council.

1.         To support social work practice.  Working alongside social workers and other practitioners to identify opportunities to continuously develop social work delivery and to champion excellence in social work practice within the Council by undertaking practice development sessions, mentoring and co-working. 

2.         Liaise between national and regional sector partners and professional social work bodies, ensuring that all practice, data and registration requirements are implemented, up to date and shared as required.

3.         To act as the BFC social work subject matter expert at relevant local, regional, and national forums and networks that directly benefit social work practice at Bracknell Forest Council.

4.         To work in partnership with DMT’s, corporate colleagues, the social care workforce, the equalities group / equalities allies and service users and partners to develop, review and deliver the workforce priorities of the People Directorate, leading on priorities to drive a positive culture and working environments for all.

5.         Develop effective and representative forums for individuals who are in receipt of services/social work plans, social workers, and other social care practitioners, to ensure there is consultation, feedback and co-production that enables everyone to focus on achieving consistency and positive outcomes.   

6.         As a standing member of the DMT, identifying issues, barriers and systems challenges making financial and business cases to ensure the services meet their aims and the culture and climate is such that good social work/care can flourish. 

7.         Ensure a programme of communication and engagement including a regular newsletter/ briefing.

8.         To develop resilience and wellbeing approaches and strategies that are aligned to the needs of front line colleagues, ensuring that initiatives are co-designed with the social care workforce and in partnership with the HR and OD and are linked to corporate strategies. 

9.         Take a lead on policy reviews and implementation alongside the Directorate Management Team.

10.       Contribute and play a leading role in the review, assessment and quality assurance of social care practice including contributing to Ofsted and CQC inspections including data gathering, analysis, report writing and presentation.

11.       Ensure that the views and experiences of service users, children, adults, and their families inform service planning and delivery, ensuring and leading co-production and engagement where practicable and appropriate.

12.       Ensure quality social work management and leadership through identifying talent, succession and development opportunities for aspiring and existing social work and social care managers and leaders, in partnership with the corporate L&D team

Experience and qualifications

            Professional qualification in Social Work (CQSW/Dip SW/ SW Degree)

Evidence of continued professional development including development of leadership skills

Supervisory training

Function at the strategic level of the Professional Capabilities Framework

Significant post qualifying experience in a statutory organisation providing adult/children’s social care or health related services

Significant experience of operating at leadership and management level

Appropriate accreditation/ registration with SWE

The ability to provide evidence of competency against the Bracknell Forest Manager Framework

            Higher degree or Masters in related subject

Management qualification e.g., ILM, CMI or MBA 

Use of / training or awareness in respect of Motivational Interviewing as a technique for change

We are looking for an experienced Adults Social Care PSW and ASC assurance lead to assist in our preparedness for CQC inspection.   

We require someone with significant senior leadership skills to ensure that Bracknell Forest Council’s Adult Social Care Service is prepared for the inspection in both practical means and also by bringing along the workforce and key internal and external stakeholders.

Additional to this the role covers that of the PSW ensuring that our workforce are well equipped and able to undertake their roles.   Experience in change management and inspections essential.

Job Category : Social Care – Qualified

Location : North Yorkshire House, Scarborough YO12 6EE, North Yorkshire Council

Hours Per Week :37.00

Start Date : Immediate Start

Start Time : 08:30

End Time : 17:00

Salary: £25.33

We are looking for an experienced social worker to join our Family Assessment and Support team. We work with children and families who have a child in need plan, child protection plan or are subject to Public Law Outline. The main roles and responsibilities are to work with children and their family to support them to ensure children’s safety and to achieve the desired outcomes of their plan. The team covers Craven and is based in Skipton, North Yorkshire, with both office and home working. We are a friendly and supportive team who work well together but also need someone who is able to work independently.  

Manage and prioritise cases as allocated by the line manager  Assess children and their family’s needs and make appropriate

recommendations for services to achieve agreed outcomes

 Participate in the allocation of cases and accept cases allocated by the Team

Manager commensurate with your level of experience.

 Liaise with other agency professionals as necessary to fulfil the Directorates

statutory duties and achieve best outcomes for children.

 Fully engage in supervision and performance appraisal

 Maintain good case records, write reports as required in line with departmental

standards. Give evidence in court in relation to care or other proceedings.

Communications

 Advise clients on the Directorates charging policies

 Comply with Data Protection Legislation and the Access Request to Files Policy  Demonstrate good recording skills with the available technology

 Liaise with staff of the Directorate and other agencies to effect decisions

reached, and to participate in all necessary placement or review panels to ensure that service provision continues to be appropriate to service user needs and wishes.

 Promote children, young people and their family’s participation in decision making.

 Ensure all work with children and families remains focused and meets the need of children

 Use high level communication skills, including listening, building empathy, consultation and negotiation to ensure positive outcomes for children

 Undertake preventative work with families in order to reduce the need for care or accommodation: support and assist families and extended families, to care for their children

 Work with children and young people, families, carers and communities to help them make informed choices and decisions, enabling them to clarify and express their needs and contribute to service planning.

 Develop and maintain effective relationships with children and young people, their families and carers: provide advice and support: help resolve conflict

Professional Qualifications/Training/Registrations required by law, and/or essential for the performance of the role

Grade J:

 Fully qualified, accredited social work professional status (CQSW, DipSW,

CSS, PQCCA)

 Current registration with the Health and Care Professions Council

Grade K:

 Fully qualified, accredited social work professional status (CQSW, DipSW,

CSS, PQCCA)

 Current registration with the Health and Care Professions Council

 Successfully passing Level 3 (competence based) Assessment

Experience

Grade J :

 Some background experience in a social care or similar setting

 Work placement in a child care setting (degree course) Grade K :

 The eligibility criterion for progression beyond (Grade J) will be as above for

Grade J plus 2 years relevant post-qualification experience in accordance

with designated performance standards.

 Instances may occur where the post-qualification experience is not in a post

specifically designated as Social Worker. In such cases the appropriate Service Manager must be satisfied as to the quality and relevance of that experience

Job Category : Social Care – Unqualified

Location : Hammonds, West Sussex County Council

Start Date : Immediate Start

Salary: £11.59

all shifts at Hammonds Care Home. Address: 210 Hawthorn Rd, Bognor Regis PO21 2UP.

Key accountabilities: Provide active support (i.e. support that encourages individuals to do as much for themselves as possible) and enable customers in all aspects of their personal and physical care in line with individual provider plans, whilst maintaining their dignity, privacy and independence. This may include assisting customers with their toilet routine, showering, assisting with eating and drinking, health related tasks, dealing with emergencies, assisting with mobility requirements and using related equipment, etc.

 Responsible for monitoring, recording and suggesting revisions to the provider plan to ensure that the needs of customers are met and communicate any concerns, deterioration or improvements of customers. This would include maintaining concise daily records.

 Interpret straightforward information and situations e.g. taking part in opportunities designed to ensure physical, social, emotional, cultural and spiritual needs of customers are met e.g. outings, functions.

 Contribute to maintaining and developing a stimulating environment through the delivery of activities in keeping with person centred provider plans, which will include running groups with support of the senior team and sometimes in conjunction with volunteers.

 Exercise judgement with regard to customers’ ability to join in with a particular activity and pitch this at a level that is inclusive but stimulating.

Support Worker – Residential & Day Services, March 2011

Job Cat: CSC Sub Cat: B JE Code: LA28

 Ensure that individuals, if necessary with the support of advocates, have meaningful choices and are involved in decisions about their lives. Be committed to values of respect, choice, individuality, community presence, participation and competence.

 Encourage customers to access, integrate and interact as members of the community, supporting customers to access community based provision as per their provider plan.

 Support customers when using transport to attend the day centre or community based services.

 Good communication and interpersonal skills in order to provide clear and concise specialist advice and guidance to a range of customers. Be able to work with customers who are less able to express themselves and have an understanding of non-verbal communication.

 To work in partnership with health and social care colleagues to deliver the requirements of the provider plan and ensure the health, safety and well-being of the customer and others involved in their care.

 Act as an impartial professional point of contact for other professionals, family members and carers, and be able to understand and interpret information and feed this back to senior members and/or seek support.

 Work with the customers to provide a safe environment and be conscious of the need for safety and take appropriate action as required under Health and Safety legislation, including the day to day monitoring of equipment, e.g. hoists, and report concerns.

 Responsible for regularly handling, processing and storing confidential information relating to customers and/or care of the personal possessions of others.

 Undertake light domestic duties as required to ensure cleanliness, comfort and safety for customers throughout the day e.g. laundry, or safely cleaning an area after a customer has been incontinent.

 Support equality and diversity and respect customers, clients and other members of staff regardless of gender, age, disability, sexual orientation, religion or ethnic origin.

 Remain up to date and compliant with all relevant legislation, organisational procedures, policies and professional codes of conduct in order to uphold standards of best practice.

Level of Knowledge 

Basic literacy and numeracy skills in order to record and document activities in the provider plans.

 Basic understanding of the needs of the customer and their rights as an individual.

 Knowledge of Health and Safety practice, First Aid and Fire procedure, Manual Handling. Desirable

Qualifications and Professional Membership 

NVQ 2 in Care or equivalent qualification. Desirable

Experience

 Demonstrable successful experience of working as part of a team.

 Previous experience of working in a care setting and with people who have a

disability or vulnerable customers. Desirable

 Previous experience of running group activities. Desirable

Job Category : Social & Healthcare Qualified

Location : Wiltshire Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £27.92

•  We have recently won the National Award for the Safeguarding of Children at the National Children and Young People’s Awards 2020 and we are looking for bright, innovative people to join us! Why Wiltshire? 

• We are a good authority with a good reputation 

• We have a progressive digital culture which enables us to spend more time with our families and give us flexibility 

• A ‘One Journey’ model which means you stay with the child from the front door right the way through to permanence if required. Our social workers are passionate about this model and the continuity it provides children, young people and their families and carers. 

• We have a visible and accessible management team who pride themselves on offering quality monthly supervision through reflective, open and strengths-based support 

• We have generous training opportunities in response to the national and local picture including: o NAAS Social Work accreditation o Through our teaching partnership with Bournemouth University, we offer you teaching opportunities, masterclasses and more o We have close links with Social Work England who provide support to our workforce o We offer creative opportunities for development including practice development lead roles and opportunities to train and develop practitioners and become involved in development projects o We offer secondment opportunity for development and experience o We have a clear development pathway which is in line with the Professional Capabilities Framework 

• We are part of an innovative project operating a Contextual Safeguarding model in partnership with the University of Bedfordshire. Our approach has been praised in a recent Government sexual abuse strategy report. Our offer to you: 

• We offer light, spacious and modern working environments allowing flexibility to work at any of our hubs where you will have access to free, priority parking. 

• We offer a hybrid working model, so you will also have more opportunities to work remotely from home or across the county. 

• We have a range of roles including full time, part time and compressed 9- day fortnight hours 

• Access to wide wellbeing support service available for practitioners which includes a brand-new support service to reduce the likelihood of secondary trauma in our staff • Multi-disciplinary team support including key workers who will co-work some cases with you as well as access to administrative services to free you up to focus on spending time with families.

• Excellent local government pension scheme 

• The opportunity to work for a forward-thinking council with a strong focus on staff engagement.

Job Category : Social and Healthcare Unqualified

Location : Lombard Community Flats, Nottingham Community Housing Association

Start Date : Immediate Start

Salary: £10.42

Support service users/tenants to express themselves and make informed choices and decisions about their lives in a way that respects their dignity and rights.

Devise and implement individual care and/or support plans with risk assessments that are not risk averse. These may include one or more of the following examples:

Living as independently as possible 

Maintaining good health and hygiene, administering medications and personal care e.g. dressing, washing, shaving and going to the toilet 

Accessing work, education or training

Enjoying leisure time, activities and cultural beliefs in the community

Keeping in touch with family and friends and making new friends

Key work named service users 

Carry out or assist in cooking and other domestic/cleaning tasks.

Follow and review care and/or support plans with the service user and record progress of plans 

Assist in the delivery of support to service users who may present behavioural challenges.

Key holding including coordinating other shift staff, administering medications and handling money

Assume responsibility for safeguarding adults and/or children who have needs for care and support, are experiencing, or are at risk of, abuse or neglect, and as a result of those needs are unable to protect themselves against the abuse or neglect or the risk of it.

Maintain service user records through NCHA’s IT systems or paper records; sharing confidentially with work colleagues and other relevant people as appropriate to provide consistent care and support.

Maintain Health and Safety and day-to-day records of financial transactions and administration; using NCHA job specific IT/ technical systems.

Enable service users to make inf Support Worker ormed choices through joint reviews of Care and/or Support planning and recorded risk assessments.

Maintain a safe and healthy physical environment for service users and colleagues; complying with current infection control policies and procedures and completing relevant Health and Safety training

Respond to health and safety issues; implementing emergency procedures where necessary.

Work on rota/shift system, including Bank Holidays and weekends and which may include night-time working and sleeping-in duties.

Adhere to mandatory vaccination requirements for the role; providing evidence of exemptions where applicable.

Mental Health Support Worker based in Newark Nottinghamshire.  

Our aim is to support service users to maximise their potential to live independently and identify a wider support network to sustain this when they have moved on. As a brief overview, these duties may include but are not limited to:

•          Working alongside core professionals to identify the support needs and risks including writing and reviewing support plans

•          Being a great listener and providing emotional support 

•          Helping with practical support and domestic duties (e.g. budgeting, shopping, cleaning, cooking)

•          Supporting to identify appropriate community based activities including social support and access work, education or training.

•          Working alongside your team to achieve positive outcomes for the service users.

There will be periods of lone working at this site.

Job Category : Trade & Operatives

Location : County Hall, Somerset Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 08:30

End Time : 16:30

Salary: £11.39

1.         Administer the Section 50 application and licencing process and support technical elements of Street Works processes and the administration of Skips and Scaffolds using a combination of technical knowledge, bespoke ICT systems and interpersonal skills.

2.         Provide basic technical advice, prepare licence application packs and provide support to members of the public, applicants, and external organisations, eg Parish and Town Councils, private developers, businesses etc. in respect of making a Section 50 application.

3.         Ensure, under supervision of senior colleagues, that the statutory requirements for the application of a Section 50 licence are met and Senior Officers have the required information to authorise a Street Works licence.

4.         Record and keep Section 50 licence correspondence, update the appropriate databases and/or administration system as this information may be required in the event of a technical or legal dispute. 

5.         Administer the Section 50 defect registration process, reinstatement and overrun process to ensure that applicants and licence holders are made aware of any licencing offences.

6.         Undertake technical functions for the team, eg record Section 58’s, Skips and Scaffolds and assist with Section 50 bond processes when required.

7.         Record and register Section 50 work notifications using a combination of Street Manager and appropriate API software, record all licenced works and reinstatements on the Highway authorities Street Works Register and details for Highway licenced works.

8.         Send weekly updates on the status of Section 50 licence packs that are outstanding and reminders as to when packs and licences are required by.

9.         Ensure that Operating procedures are kept up to date.

10.       Research and collate financial and statistical information and Section 50 data for the Street Works Service Manager and Principal Street Works Officer to assist with updating service and business plans. Assist other staff and service areas to compile results of customer questionnaires, surveys and consultation exercises.

11.       Provide assistance and cover for colleagues during periods of absence.

Job Category : IT

Location : Sutton Gate, Sutton Housing Partnership

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £28.48

Sutton Housing Partnership manages social housing in Sutton. We aim to bring investment and improvements to homes across the borough. We are responsible for the day-to-day management of housing services to around 6,000 council tenants and 1,500 leaseholders. We are currently seeking a Data Analyst to join us in working together to deliver homes and communities where residents feel happy and secure.

This is an exciting opportunity to support SHP as we implement our Data Strategy and deliver a programme of ambitious projects, aimed at leveraging the insight that can be gained from data within the NEC Housing system.  

The Data Analyst (hybrid working) will have an excellent knowledge of NEC Housing, or a similar housing management system, and will be adept in using Business Objects to build and edit reports. They will be able to work with the business to understand requirements and to adapt the existing suite of reports to address the business needs. The successful candidate will be forward thinking and able to provide data visualisation that can drive decision making, with a view to developing predictive data analytics in the longer term.

This role will involve extensive work within Business Objects to develop a suite of reports that is trusted and tailored to SHP’s delivery plan. The Data Analyst will also be able to review other tools to see if there are opportunities to effectively use Power BI or similar applications in the future. They will also work with users in the business to develop their reporting and data analysis skills to support SHP in developing this expertise across the business.

Key Responsibilities:

● Work to develop a suite of reports that can be relied upon to provide data that is trusted, timely and reliable

● Review SHP’s Business Objects account to provide assurance on key reports and archive those that are no longer needed

● Implement NEC’s Data Warehouse product and demonstrate how SHP can use this to gain strategic advantage

● Implement a change control process that enables colleagues to request new and amended reports ensuring that the business benefit justifies the resource required

● Design a governance framework to ensure that reports are trusted and provide assurance to colleagues at SHP and our partner organisations

● Review Business Objects against other data analysis tools and make a recommendation that brings the most benefit to SHP

● Support business users in identifying the reports needed for performance management, ensuring that these present value for money and that they focus on improving customer experience

● Promote predictive analytics and demonstrate how data can drive decision making

● Support the implementation of projects on the wider Data Strategy Programme

Key Outcomes:

● SHP has a trusted library of key reports that are used to inform decision making

● Business users are able to access reports that measure performance and make service improvements as a result

Skills & Experience

Essential:

● Experience of using Business Objects and NEC Housing in conjunction to build reports

● Proven experience of data manipulation and visualisation techniques

● Experience of implementing a data warehouse

● Business analysis skills and a proven record of delivering clear procedural documentation

● Understanding of Housing and the processes followed

● Excellent data analytics skills and the ability to present complex data in a way that can be easily understood by a non-technical audience

● Strong influencing skills to deliver effective change management

● Be able to demonstrate the following skills:

o Project Management/Organisation skills o Systems thinking

o Team and collaboration orientation

o Problem solving

o Performance driven

o Learning orientation

o Presentation skills

o Excellent written and oral communication

skills

● Experience and knowledge of social housing

Job Category : Financial

Location : Civic Centre, Bromley Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:15

Salary: £17.09

Contract Monitoring Officer in the Exchequer Service for the London Borough of Bromley. The candidate will be primarily responsible for the monitoring of the Accounts Payable service within the Exchequer Services Contract and to undertake monitoring exercises as directed by the Exchequer Manager to ensure the Accounts Payable service is carried out in accordance with Financial Regulations.

SUMMARY OF RESPONSIBILITIES AND DUTIES: 

1. To ensure monitoring procedures are recorded and in place, for all areas of the Accounts Payable service in the contract and that they are updated and undertaken / actioned in accordance with Financial Regulations and audit requirements. 
2. To undertake monthly monitoring and quality assurance checks to ensure payments are made in accordance with the Council’s Financial Regulations, and the Service Specification reporting any irregularities or performance issues to the Contract and Operations Manager. 
3. To provide monthly management reports to monitor the progress of the Council’s performance against the annual BVI8 target and to identify any duplicate payments made. 
4. To ensure invoices are raised where appropriate for all duplicate payments, overpayments or Supplier credits that have not been offset against future payments. 
5. Upon request to provide details of payments made in respect of street works (C numbers) to the Insurance Officer to enable the Council to recover its costs. 
6. To carry out monthly checks of the payments over £500 data and confirm the data can be published. Write to sole traders informing them of the publication and ensure Oracle is updated with any required changes. 
7. On a quarterly basis ensure any surplus of direct payment funds are recovered from the contractor responsible for the direct payment payroll/fund holding service and investigate any negative client balances. 

SKILLS & ABILITIES

1. High level of computer literacy

2. High level of numeracy

3. Written and oral communication skills with an ability to interact with officers at all levels

4. Ability to organise and prioritise workloads effectively and methodically

5. Ability to produce management information

6. Ability to understand and implement procedures and undertake follow-up reviews to check

compliance

KNOWLEDGE

1. Knowledge of the work of the Council and in particular an appreciation of the work of the Education, Care and Health Services Department.

2. Knowledge of Local Authority Financial Regulations and their application.

3. A good knowledge of computer based financial systems.

4. Knowledge of Local Authority Audit requirements.

5. Knowledge of best practice policies and procedures.

5.

EXPERIENCE

1. Experience in the use of computerised financial systems within a Council or large organisation.

2. Experience in the use of MS Office products and Window based IT network systems.

3. Development of IT systems to simplify financial management

Job Category : Admin & Clerical

Location : Taylor Maxwell House, Plymouth City Council

Start Date : Immediate Start

Salary: £10.42

Key activities: Communicate with customers in a variety of ways (including face to face, online, over the phone) providing clear information about how to access services. Book appointments according to local guidelines, supporting customers by clearly explaining the requirements to produce evidence to support applications and appointments. (30%)

 Accurately produce documents according to guidance and local policies/procedures within set time frames (30%)

 Accurately update information on relevant systems e.g. Academy, Civica, Radian and Central (15%)

 Handle and process customer data, payments and stock in a secure and confidential manner on daily basis e.g. financial transactions for chargeable counter services (15%)

 Proactively provide suggestions to the team on measures to improve the service in terms of efficiency, customer experience and best practice (2%)

 Promote services and resources including through the preparation of displays and distribution of posters, leaflets and external advertising (2%)

 Where required, work alone and at times be responsible for security, such as locking and unlocking buildings, holding keys and setting and unsetting intruder alarms (2%)

 Effective liaison with external agencies, for example representatives from Government Departments and Emergency Services, as required (2%)

 Undertake other duties appropriate to the grade of the post (2%)

Essential Qualifications / knowledge 

Competent user of ICT including Microsoft Office, (Word, Excel, Access and Outlook) or equivalent

 Knowledge of appropriate service area

 2 GCSEs Grade A*-C (9-4)or equivalent in English and Mathematics, or equivalent

work experience

 A willingness to undertake appropriate and regular training as required.

Customer care qualification/training

 Basic knowledge of relevant legislation, policies and registration procedures  Experience of using registration software

Experience of giving information and signposting customers in a tactful and professional manner face to face, over the phone, online and in writing

 Knowledge and experience of diffusing difficult situations, including Safeguarding requirements.

 Financial transactions, including cash handling

Job Category : Financial

Location : Ballard House, West Hoe Road, Plymouth City Council

Hours Per Week : 14.80

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £13.41

Key Activities:

To maintain an in depth technical working knowledge of all relevant legislation, policies and procedures for the service. (5%)

 To provide a high quality service to customers providing accurate and comprehensive advice to resolve enquiries at the first point of contact. This may involve interviewing customers in person or by telephone, or undertaking calculations in respect of individual circumstances. Responsibility for recommending decisions that could have far reaching consequences for the Customer. (5%)

 To understand customer requirements and demonstrate the ability to work towards resolving their needs and developing solutions. (5%)

 To keep a full understanding of the relevant systems and procedures. (5%)

 Provide clear and accurate advice, guidance and decisions, with explanations,

to customers and other agencies in complex cases. (20%)

 To regularly update and maintain all relevant systems including client

Role measures

 Accuracy of work (quality).

 Work rate (productivity).

 Process turnaround time.

 Customer feedback/satisfaction.  Performance standards achieved

Key activities

Technical Expert Grade E

N801

Team Leader

Office based hot-desk/touch down worker Semi Professional

records, keeping accurate details of all transactions and the outcomes in

accordance with the Data Protection Act. (5%)

 Responsible for maintaining up to date knowledge of the latest policy,

statutory rules and regulations for service delivery. Ensure that Service and

Strategic Managers are kept appraised of developments. (5%)

 Responsible for dealing with escalated queries and supporting/ helping

colleagues with complex queries, providing expert guidance and advice to

enable the resolution of customer issues first time, every time. (20%)

 Coach and mentor Senior Customer Advisors and Customer Advisors on

issues of policy, rules and regulations. (5%)

 Manage the resolution, impact and learnings from complaints that result

from technical errors. (5%)

 Proactively provide suggestions and guidance for Team Leaders and Service

Managers on how to continuously improve the service in terms of efficiency,

customer satisfaction and best practice. (10%)

 Recognise relevant links and develop effective relationships with internal and

external stakeholders. (5%)

 Able to undertake all of the required responsibilities of Senior Customer

Advisors and Customer Advisors. (5%)

 Undertake other duties appropriate to the grade of the post.

Essential qualifications/ knowledge

Evidence of continuous professional development

 2 GCSEs (Grade A-C) or equivalent in English and Mathematics, or

equivalent work experience

 A willingness to undertake appropriate and regular training as required

 Knowledge of effective recovery techniques

 Understanding of the service delivery environment

A qualification relevant to the service e.g. NVQ2

Proven knowledge and experience of relevant legislation and policy with the ability to interpret and apply complex legislation to specific client issues

 Demonstrable experience of giving professional information and advice using telephone, written and personal interview techniques

 Demonstrable experience working in a customer environment handling customer enquiry by telephone and in person delivering high quality services

 Competent user of ICT including Microsoft Office, (Word, Excel, Access and Outlook) or equivalent

 Knowledge, awareness and experience in the appropriate application of the Data Protection/confidentiality, Financial Regulations, Freedom of Information and Equalities legislation

 Visiting Element: access to a vehicle for work purposes

 Experience of achieving organisational performance standards

 Experience of delivering measurable improvements to services leading to increased customer satisfaction

 Experience of effectively coaching and mentoring colleagues

In this role we undertake financial assessments for Adult Social Care and Children Services.  For ASC we calculate a client’s contributions to their care either residential or non residential care.  For Children’s Services we calculate entitlement to allowances either Special Guardian Allowances or Adoption Allowances

Job Category : Admin & Clerical

Location : Ballard House, West Hoe Road , Plymouth City Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £13.41

 
key activities

Estimate and forecasting of project deliverables at outset of, medium/low

risk, projects. (10%)

Develop outline and full business case and other necessary documentation

for multiple, medium/low risk projects. (25%)

Report progress of projects as agreed within governance arrangement and at

required intervals in line with standards set out by the Portfolio Office.

(10%)

Use the required systems and tools to undertake effective project

Within their allocated projects, manages risk, issues, dependencies,

resources, budgets, benefits, lessons learned, stakeholders and other

relevant areas. (15 %)

Perform process design, requirements capture/analysis and/or other non-

specialist business analysis (15%)

Monitor budgets (up to £250k) and resources allocated to projects,

monitoring the expenditures and costs against delivered and realised benefits

as the project progresses. (15%)

Undertake other duties appropriate to the grade of the post including the

provision of guidance and support to others in the team.

Essential qualifications/knowledge:

GCSE A*- C (9-4) English and Maths.

Knowledge of budget management.

Prince 2 Foundation.

Change Management qualification.

Knowledge and experience of using the following procedures or similar

Microsoft Project Server (or similar) Align, SharePoint, Microsoft Project and

other systems used in project management.

Understanding stakeholder requirements.

Delivering customer needs effectively.

Can plan, schedule and prioritise activities for self and others.

Managing change

Using Prince 2 methodology in project management.

Excellent communication skills required.

Planning and organisational skills.

Use of Microsoft Word, Excel, PowerPoint and Outlook.

Job Category : Social Care – Unqualified

Location : Rotherham Metropolitan Borough Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 04:30

End Time : 23:59

Salary: £13.50

Key role objectives

The post holder will provide high quality care and interventions to children and young people in a variety of settings including residential homes, emergency accommodation, family home and foster placements, which will contribute to the protection, safeguarding and promotion of the education, health and well-being of children and young people.

This role is specifically to work within our emergency response team; therefore the post holder will need to work in a flexible way, which will include working across services, often supporting children in crisis. 

The post holder will promote, safeguard, and protect the welfare of each child or young person and provide care to children and young people in respect of meeting their physical, emotional, and social needs. To support and promote a child’s education and transition to independence and adulthood. To also apply the Rotherham Family Approach incorporating Restorative Practice and Signs of Safety and other agreed evidence based therapeutic and behavioural management approaches and practice models.

The post holder will promote advocacy, voice, and Influence opportunities, which will ensure that children and young people participate in the decision making that affect them and their voices influence the decisions that develop, shape, and improve practices within their home.

To work effectively as part of team to provide flexible packages of support to children and young people in the residential home, emergency accommodation, family home and foster placements. 

To engage in the day to day running of the home to include leading and coordinating shifts, planning and participating in activities, provision of meals, personal and intimate care, administration of medication in line with the council’s policy and completing administrative tasks as required including safe handling of cash.

To undertake mandatory staff training programmes as agreed and to attend staff meetings and formal supervision sessions in line with policy and procedure and statutory guidelines.

To provide and promote a safe, stimulating and nurturing physical environment, contributing to Health and Safety Standards and the maintenance and security of the building.

Job specific qualifications       NVQ level 4 Adult Care or equivalent

1.         Experience of working in a service or provision designed to support children and young people with complex needs, such as difficulties in regulating their emotions and behaviours due to past experiences.

2.         Experience of working directly with children and families in a multi-agency setting and knowledge of the roles of other agencies and professionals

3.         Knowledge of child development and the impact of early childhood trauma

4.         Knowledge and experience of developing, implementing, and reviewing individual programmes of care.

5.         Ability to record accurate data for monitoring and evaluation purposes and to write informative and concise reports for a variety of audiences

6.         Knowledge of Children’s Homes Regulations and Safeguarding frameworks

7.         Practical knowledge of working / dealing with difficult situations in a diplomatic, sensitive and caring professional manner and knowledge of professional boundaries and safe working practices which contribute to managing risk.

8.         Knowledge and experience of acting as an advocate, promoting self-advocacy and a commitment to upholding children’s rights

9.         Using a range of computer applications and ICT including word processing, spreadsheets, databases, presentation software, internet and e-mail

Job Category : Trade & Operatives

Location : London Borough of Newham

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 08:30

End Time : 16:00

Salary: £12.50

Additional workload with Grass

Job Category : Social Care – Unqualified

Location : Llys Gwenffrwd OPH , Flintshire County Council

Hours Per Week : 6.50

Start Date : Immediate Start

Start Time : 14:15

End Time : 21:15

Salary: £10.42

1. Job Purpose

To offer support as part of a care team dedicated to ensuring that Residents have their needs met to the highest possible standards and that they have a positive experience of Residential Care.

2. Principal Accountabilities   To offer assistance in accordance with each Resident’s Individual Care Programme highlighting changing needs, effectively meeting social, emotional and spiritual physical care needs and participating in case conferences and reviews.

To fulfil the key worker function for a small number of service users and ensure records are kept in accordance with County Council Guidelines.

To ensure that all aspects of personal care provided (e.g. assistance to wash, bathe, manage continence) be undertaken in a sensitive and respectful manner and to highlight areas for improvement and development.  To ensure that the dietary, nutritional and health requirements of service users are met.

To find effective ways of supporting Residents to express their wishes and feelings, to ensure that they have opportunities to influence the quality of care they receive.

To support Residents in maintaining relationships within the Residential Home with family and with the wider community to ensure that Residents maintain meaningful contact with key people in their lives.

To create a supportive environment, where personal control and independence is maximised.

To follow County Council Policies and Procedures and Best Practice Guidance and observe personal and work place Health & Safety Standards.

To undertake training as needs are identified, to contribute to team and staff meetings.

	Essential	Desirable
Education:	Commitment towards achieving NVQ Level 2 in Care within agreed time scale when resource becomes available.	NVQ Level 2, other qualifications in care, First Aid training.  Health and Safety, Food Hygiene and Moving and Handling training.
Experience:	Good understanding of the needs of older people who are additionally vulnerable as a result of physical disabilities, sensory impairments, mental health/dementia related problems.  Understanding and skill in developing relationships and responding holistically to Residents needs.	NVQ Level 2, other qualifications in care, First Aid training.  Health and Safety, Food Hygiene and Moving and Handling training.
Skills:	Good report writing and communication skills. Excellent team player abilities.  Commitment to follow County Council Policy, Procedure and Best Practice Guidance.  Commitment to provide the highest possible quality support to Residents.  Welcome and support carers and other visitors to the Home.  Flexible in approach to work and open to learning.Friendly, warm, enthusiastic and sensitive to the needs of others.  Able to cope in difficult circumstances and balance individual and group needs.  Self motivated and take personal responsibility to perform duties to the required standard.	Ability to communicate in Welsh.  Understanding of the role function and organisations of the Social Services Department.

Smart Casual dress, no jeans, no jewellery, sensible shoes with closed in toe. RESIDENTIAL HOME STAFF: please ensure that the candidate either wears a tunic or black top and black trousers – no jeans, no jewellery, sensible shoes with closed in toe. ***ALL CANDIDATES APPROVED FOR HIRE, WHO HAVE NOT WORKED ON THE PREMISES BEFORE, MUST ON ARRIVAL PRODUCE A CURRENT CRB. A CURRENT MOVING & HANDLING/POSITIONING CERTIFICATE. CANDIDATES MUST HAVE WORKING EXPERIENCE OF USING HOISTS, AS TRAINING WILL NOT BE PROVIDED***