Job Board

Job Category : Admin & Clerical
Location : Badminton Road Council Offices, South Gloucestershire Council
Hours Per Week : 22.20
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £11.96

You will act as the first point of contact for all enquiries relating to Heads of Service actively managing diary appointments, emails, phone calls and paperwork.

You will be liaising with internal and external partners of all levels daily on the behalf of the Heads of Service including contact with members and colleagues from different departments and organisations.
You will work without close supervision in a flexible, outcomes-based manner using mobile technology to work remotely. This includes having an information security and governance mindset.
You will exercise strict confidentiality dealing with sensitive matters including using systems to log relevant information.
You will be able to draft and send communications on the behalf of Head of Services as required, using strong IT and literacy skills, take minutes for meetings as appropriate.
In the role you will assist the Head of Service and team managers with the collation and organisation of service information on personnel, plans, processes, and performance.
The role requires that you provide all other PA support services to the Heads of Service as required, remaining flexible and responsive daily.

Knowledge, Skills and Experience

1. You will have experience of working in a similar environment or within a similar role.
2. You will hold a minimum qualification of 3 grade C’s at GCSE (or equivalent) including English and Maths or relevant experience to an equivalent level.
3. You will be able to collate information from a variety of sources and present findings.
4. You will be able to prioritise workloads to meet peaks in demand.
5. You will be flexible and resilient to be able to meet deadlines.
6. You will have good communication skills.
7. You will have good literacy skills to be able to contribute to writing clear, accurate and concise reports.
8. You will have effective IT and numeracy skills including the ability to accurately update information systems and databases.
   If relevant, you will have experience of allocating and checking work.

Job Category : Admin / Clerical
Location : RIVER PARK HOUSE, London Borough of Haringey
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £13.39

1. Responsible for delivering, to a high standard, the full menu of business support service activities to support the First Response Team.
2. To process emails received in the First Response mailbox.
3. To provide expert business support to a range of functions and services for a wide range of issues and requirements
4. To work in partnership with the multidisciplinary team in ensuring that all risks, issues or opportunities are identified and quickly addressed.
   Knowledge
   Working knowledge of the Microsoft Office suite of products
   Knowledge of the IT based systems in use within the Council for general and specialist functionality and how they support service delivery
   Strong written and verbal communication skills
   Knowledge of Council services and the role they play in meeting needs of the community

Job Category : Admin / Clerical
Location : Stoke Newington Town Hall, Hackney Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £14.14

PURPOSE OF THE JOB:
The Health Protection Practitioner role is designed to promote the work of the council’s Public Health team within the local community.
In respect of Covid-19, they are responsible for:
Assisting the community with rapid testing services ensuring adherence to health and safety protocol
Supporting community collection pop-up points and outreach activity, related testing awareness activity, ensuring adherence to health and safety protocol

MAIN AREAS OF RESPONSIBILITY:
Respond to operational direction and requests from the Health Protection Manager
Support and provide education to the community on correct and safe public health practices, with a focus on Covid-19 health messaging
Ensure adherence to SOP and clinical guidance is maintained throughout operations, as directed by the Community Support Manager
Enable a seamless testing/public engagement process, ensuring that the public experience is pleasant and managed in a professional way
Be versatile throughout Testing roles including, Registration, Queue Support, Test Operative, Test Assistant, Results Recorder (training provided)
Be verstitle throughout Community Collect roles including, Collection Point Assistant and Queue Coordinator (training provided)
Participate and support any required promotional activity by going out into the community to help educate and promote the importance of testing and vaccinations
Support any emergency surge testing operations, mass event testing and similar scalable projects at short notice, should deployment be required
Proactively support general operational setup and breakdown of operations
Communicate to test participants the purpose of participating in testing the testing journey
Support and assist the community with safe Covid-19 testing, providing additional verbal instructions and demonstration on swabbing practices, if required
Supporting community members with testing related digital requirements, including registering tests and recording results
Provide additional assistance for people who might not have the relevant digital information or digital capabilities
Prepare test samples for analysis and interpret results
Collate test result data to share via digital submission processes
Ensure crowd control and social distancing is maintained during all operations
Adhere to PPE and safe Covid-19 practices to maintain personal and team safety, and demonstrate ideal practices to the community
Advise community members of symptoms of Covid-19 and what to do on receipt of positive test results
To promote equality among all staff, and ensure that services are delivered in a non-discriminatory way that is inclusive of disadvantaged groups.
Ensure to represent the council in a professional, respectful and flexible approach when deployed into varying contexts
OTHER DUTIES AND RESPONSIBILITIES:
May be called upon to assist in other areas of the Health Protection function which includes PPE and test kit distribution across Hackney

LONDON BOROUGH OF HACKNEY

SKILLS, ABILITIES & KNOWLEDGE:
Experience in compliance roles against regulatory guidelines preferred
Experience supporting operations in a customer facing environment
Experience at events &/or public health environments
Willingness to work outside, if required
Excellent customer service skills
Agile approach to work to suit business needs in a fast changing environment
Ability to remain calm under pressure
Act in accordance with the Council’s Constitution and Code of Conduct
Strong communication skills

PERSONAL STYLE AND BEHAVIOURS:
Care for the community
Self motivation, whilst being a strong team player
Value Equality & Diversity

DESIRABLE CRITERIA
Hackney resident and knowledgeable of the local area
Experience working in a Covid Testing or Public Health services environment or community outreach
Full, clean UK driving license
First-aid trained

NB: All employees are expected to adhere to the Council’s Diversity & Equality and Health and Safety Policies.

Job Category : Admin / Clerical
Location : Hackney Service Centre, Hackney Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £17.21

Hackney Children and Families Services are currently recruiting to the role of Placements Officer within the Placement Management Unit. This exciting and varied role is responsible for commissioning all care arrangements for looked after children and young in Hackney.

The Placement Management Unit (PMU) is a commissioning team that is responsible for sourcing care arrangements and support for looked after children and care leavers in Hackney. The team is responsible for commissioning high quality care arrangements, supporting stability for children and young people, as well as ensuring best value for the Local Authority. The team supports the reduction of placement related expenditure through better and consistent management of contracts, quality assurance as well as negotiating competitive and consistent prices.
The team supports the ongoing quality assurance and management of providers under a variety of different framework agreements and spot purchasing arrangements.
The team works closely with Social Workers across Children and Families Service, finance colleagues and external agencies/ providers.
The post holder will work closely with Social Work Units, in-house fostering social workers, and external providers to identify high quality care arrangements and accommodation for looked after children, care leavers and other young people in need of support and accommodation.
The successful candidate will be an efficient and well organised individual that thrives in a fast paced environment with transferable skills. Excellent attention to detail and great communication skills are essential.

Job Category : Admin / Clerical
Location : London Borough of Hillingdon
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 08:30
End Time : 16:15
Salary: £11.50

Face to Face role reception/admin role for local authority children’s centre.
To engage families at the point of entry to the service and build and maintain positive working relationships?with service users, both at the centre and in the community, enabling their?access to the locality offer.
To provide the day to day front of house management and administration functions for the centre.
To manage enquiries to the children’s centre by telephone, email and face to face contact from parents, professionals, voluntary organisations, statutory agencies and the general public.
To offer information, advice and guidance in response to enquiries received from families, including childcare, health, benefits and financial matters; demonstrating a breadth of knowledge of local support, and signposting on to services as appropriate

Job Category : Sec / Admin
Location : Rutland House, Runcorn, WA7 2GW, Halton Borough Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £10.41

Working alongside a team of Advisors to source suitable employment opportunities for particiapnts
Liaising with employers
May need to cover Runcorn Halton People into Jobs officer

Job Category : Sec / Admin
Location : County Hall, Northallerton, DL7 8AD, North Yorkshire County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £10.21

This role will be working mainly with EHCPs so some experience of this would be preferential.
The post-holder will work within one of the teams in the Business Support Service, either in one of the shared service teams providing services across NYCC or in a Business Support team providing support to a specific Directorate operational function. Post-holders will be line managed by a Team Leader in the Business Support Service. In some instances they will be tasked on a day to day basis by a manager in the operational team in which they are based.
This role involves spoken communications so a confident use of English language is required.
Knowledge
Knowledge of using computer packages for communications and data input
Sound knowledge of common office practice and procedures
Sound understanding of issues relating to confidentiality and data security
Good understanding and commitment to high quality services and customer care
Experience
Experience of providing business support in a busy environment.
Experience of data input and data management ensuring accuracy and where appropriate confidentiality.
Significant experience and competence using IT and common business support packages including word and excel.
The ability to converse at ease with customers and provide advice in accurate spoken English is only essential for some posts.
Experience of using defined business processes and giving guidance on them to colleagues.
Experience of managing and prioritising own workload

Job Category : Admin / Clerical
Location : RIVER PARK HOUSE, London Borough of Haringey
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £13.39

Connected Communities is a new interim prevention and early intervention service in which the principle aim is to support Haringey residents with low level complex needs that do not meet statutory thresholds. The service supports people by providing access to a multidisciplinary team of professionals as part of an early intervention strategy of support.

The service offer, in addition to positively affecting outcomes is designed to go some way to reduce demand into more costly statutory services and is aligned to Haringey’s Borough Plan. The service offer builds a ‘wrapper of support’ around a family or individual by agreeing, with their consent, an appropriate action plan, and to then track this plan to assess outcomes, which with appropriate management and monitoring means cases do not escalate.
Business support is a crucial function in the effectively delivery of the service and the core purpose of the role will be:

1. Responsible for delivering, to a high standard, the full menu of business support service activities to support the Connected Communities hubs
2. Supporting the delivery of an effective and efficient service in line with the priorities, aims and objectives of Connected Communities
3. To provide expert business support to a range of functions and services for a wide range of issues and requirements
   To work in partnership with the multidisciplinary team in ensuring that all risks, issues or opportunities are identified and quickly addressed

knowledge, Experience, skills

1. Excellent knowledge of the Microsoft Office suite of products, IT systems, Information Management and data protection legislation
2. Knowledge of the IT based systems in use within the Council for general and specialist functionality and how they support service delivery
3. Strong written and verbal communication skills
4. Strong problem-solving skills to help drive service improvements
5. Experience of supporting change/efficiency initiatives
6. Knowledge of council services and role they play in meeting needs of the community
7. Understanding of the role of partner agencies both external and internal
8. Experience of working within a team within a front-line service and providing administrative function
9. Excellent knowledge how to collate information that is accessible to all for presentation to a range of forums
10. Excellent organisations skills and the ability to effectively prioritise
11. Ability to identify opportunities and initiatives to develop and enhance the operational aspects of the Community Hubs
12. Proven ability to proactively work flexibly on own initiatives under pressure and to tight timescales
    Experience of working in a confidential manner with sensitivity and discretion

Job Title : Library Assistant
Job Category : Admin & Clerical
Location : Penarth Library, Vale of Glamorgan Council
Hours Per Week : 25.00
Start Date : Immediate Start
Start Time : 09:30
End Time : 17:00
Salary: £9.81

To assist in delivering a friendly and professional library service to the community at Penarth Library. This will involve dealing with enquiries, helping out with library activities, and providing support for customers to make use of the library stock, resources and facilities.
MAIN DUTIES AND RESPONSIBILITIES

The job description refers to the principal duties and responsibilities of the Post. It does not necessarily list in detail all the tasks required to carry out these duties and responsibilities.

1. To deliver the highest standard of customer service in all dealings with customers
2. Identify and resolve as far as possible any shortfall in service provision and report to supervisors or line managers
3. Respond to customer enquiries and requests for the range of library services, advising them helping customers to resolve any problems or difficulties they may be having
4. Provide accurate and consistent information and advice regarding library services, signposting customers to other organisations as appropriate
5. Advise and inform customers about Council services and raise service requests, with a view to resolving queries at first point of contact where possible or signposting customers to appropriate contact points
6. Promote the Council’s online services to customers and provide help and support for customers in their use
7. Provide help and support for customers in the use of the library’s stock, computers, online resources, equipment and facilities, including troubleshooting when problems arise
8. Deliver a range of library activities such as reading, literacy and informal learning activities, displays and events
9. Assist in maintaining library resources in good order, including shelving, stock management procedures and updating library databases

10.Carry out front desk duties and the associated back office processes relating to the Library Service and the Council Contact Point, such as enrolments, handling reservations, collecting statistics, and handling sale items
11.Take payments and assist with checking cash balances and floats as well as operating the cash register and other equipment involving cash

12.Utilise a diverse range of IT systems and databases to deliver library services and the Council Contact Point

13.Undertake training and participate in appropriate workshops required to fulfil the duties of the post and to enhance service provision

14.Keep library equipment and computers in a clean condition

15.Undertake occasional key holding duties in the absence of library supervisor and manager

16.Undertake work on and for the mobile library pop-up service and other such initiatives where required.

17.Comply with Library Service processes and procedures as detailed in the Staff Manual and other relevant documentation, and in accordance with guidance from supervisors and managers.

18.Be aware of Council policies and procedures necessary to effectively carry out the duties of the post, including:

⦁ Ensure compliance with the Council’s Financial Regulations, Standing Orders, Policies and Procedures.
⦁ Implement the principles of the Council’s Equal Opportunity Policy whilst carrying out the above duties.
⦁ Adhere to Health and Safety legislation / relevant Council policies and procedures and to take reasonable care for the health and safety of yourself and other persons who may be adversely affected by your acts / omissions.
⦁ Implement the principles of the Council’s Environment Policy while carrying out the above duties.
19.Such other duties and responsibilities commensurate with the grade and in accordance with the general character of the job as may reasonably be required by the Chief Officer from time to time.

Job Category : Admin / Clerical
Location : Civic Centre, Bromley Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 08:45
End Time : 17:00
Salary: £15.40

Central Placement Team is looking for experienced worker in health or social care background (preferably) to undertake placement searches for care home placements for adult social care service users. Candidates need to have knowledge of the area of work, ideally with experience of use Liquidlogic client management system. Sound negotiation, administration skills required. IT literate, good people skills. Post is home based currently so candidates need to have access to broadband and wifi.
MAIN PURPOSE:
To discharge the Authority’s responsibilities under the Children Act 1989 and other relevant legislation with respect to children in need, children in care and young people leaving the care system.
To discharge the Authority’s responsibilities under ASCOF and other relevant legislation with respect to clients with disabilities, vulnerabilities and care needs.
To ensure the council’s eligibility criteria, policies and procedure are followed in relation to service users.
To help create packages of support to prevent unnecessary reception of children and young people into care and to assist adult clients to remain in their own home where possible and/or to move to suitable and appropriate residential care.
To match service user needs to potential placements.
To monitor the performance of current providers of placements and support services
KNOWLEDGE

Knowledge of the range of services that is available to children and families and adults and of the organisational framework within which they operate.
An understanding of the importance of confidentiality in the context of a social and healthcare environment.

An understanding of the operation of the Authority’s charging policy in respect of care services

A sound understanding of the Care Standards and relevant legislation and the CQC/OFSTED registration and approval process.

A sound knowledge of the nature of social and healthcare service delivery in the community

A knowledge of local services and community resources

A basic understanding of contract rules and obligations

An awareness and commitment to the Council’s Equal Opportunities Policy and its application to service delivery and the role.

An understanding of the assessment process

An understanding of the need for timely and accurate record keeping in order to provide management information and performance indicators

A working knowledge of the Council’s Financial Regulations and scheme of delegation

EXPERIENCE
Experience of working as part of a team.
Experience of using computer packages and undertaking administrative tasks.
Experience of working in a social care setting
Experience of negotiating agreements or contracts
Experience of working in a local government or third sector environment, ideally within a social care or community care setting

Previous experience of a customer focussed environment

Evidence of continued professional and personal development

QUALIFICATIONS

Educated to a high level – first degree or equivalent.
Progression to BR10 would require completion of the post graduate certificate in Commissioning in Public Care or any other relevant commissioning qualification.

Job Category : Admin / Clerical
Location : Hackney Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £19.51

Main duties:
To be responsible for inputting and extracting providers and learners information into/ from the MIS database.
To analyse and produce performance data reports for the Adult Learning curriculum team including regular attendance and achievement monitoring from the service client management system (Pellcom/PICS) as and when required
Inputting learner survey responses and producing reports
Manage a database to track of learner progression outcomes
Set up and manage Google Classroom accounts for learners
Be responsible for the monitoring of the learner support funding
To support the Service in its IAG and enrolment functions
To carry out general business support duties which include
Data collation and inputting,
Maintain safeguarding logs (for management scrutiny)
Organise and coordinate meetings and events, including internal and external meetings and tutor CPD days; to coordinate organisation of learner certificate ceremony
To provide an efficient and effective administration across the service to ensure the smooth running of the service.
Support the team to respond to ad-hoc requests related to Adult learning delivery and coordinating responses
Coordinate service level agreements with partner organisations for course delivery
To undertake general administrative duties including taking minutes, telephone calls/messages, giving advice to service users, despatch and receipt of mail etc

Experience & skills

Experience of managing a Customer relationship management/MIS system, preferably in the education sector
Ability to maintain confidentiality at all times
Sound communication skills.
Excellent IT skills including including Google Suite and database management
Ability to work as part of a team
Must have good attention to detail and able to organise own workload to meet deadlines
Ability to maintain accuracy when processing high volumes of statistical data

Job Category : Construction Trades & Operatives
Location : City of Cardiff Council, Cardiff Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £10.21

1. To provide accurate, meaningful and consistent advice to customers, ensuring that they understand the action which will be taken.
2. To listen patiently, to empathise with the customer’s situation and convey a genuine desire to help and support.
3. To work with colleagues within the Contact Centre and other service areas to ensure the highest levels of first time call resolution and customer satisfaction.
4. To work with current and emerging technology to enhance customer contact services.
5. To ensure continuous improvement, initiating, facilitating and responding to change in a positive manner.

Job Category : Sec / Admin
Location : Runcorn Town Hall, Halton Borough Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £10.01

An exciting opportunity has arisen to join Haltons outbreak Support Team. We are looking for an Administration Officer who enjoys working in a varied and busy environment and has previous office experience.

Job Category : Administration
Location : Durban House, West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £11.96

The Community Hub has been designed to provide a function that helps to keep
residents safe during the COVID19 crisis by meeting their urgent and ongoing
need. The Community Hub front door is delivered by the Customer Experience
Service where we help customers understand the support that is available to
them, helping them to remain self-sufficient, but recognising ‘need’. The
Community Hub manages inbound calls from residents and makes outbound
calls supporting Central Government.

The role is responsible for providing a transactional front-line service direct to
customers, providing solutions to queries and issues raised, for example,
answering customer enquires through phone, email, letter, and social media and
making outbound calls. The focus of this role is to deliver a truly customerfocused service which delivers ‘Customer Excellence’ standards consistently and supports the residents of West Sussex.

Job details
Grade: Grade 7
Directorate Group: Community Hub Team, Customer Experience Service,
Communities Directorate
Location: Durban House, Bognor Regis, with the flexibility to work from home
and at other locations as required
we require 9 staff
Required experience and skills
(These will be used as the shortlisting criteria)

Key Skills:

1. Excellent oral and written communication skills, to be able to articulate to customers often technical information in a way which is meaningful.
2. Influencing skills to be able to persuade colleagues to draft responses to letters and provide information on progress.
3. Able to prioritise between competing demands and remain calm when dealing with irate or unhappy customers.
4. Proficient IT skills in several specialist systems, plus the full range of Microsoft.

Qualifications and/or experience:
⦁ Educated to GCSE standard or equivalent qualifications or comparable experience.
⦁ Experience of working in a customer service role, providing information, resolving queries and prioritising calls.
⦁ Experience of use of relevant software, including social media and systems, to support service delivery.
⦁ Knowledge of the processes involved in the work of prevention and COVID19, to be able to explain to customers what stage a piece of work is at, how it will progress, etc.

Job Category : Admin & Clerical
Location : Preston Campus, University of Central Lancashire
Hours Per Week : 36.25
Start Date : Immediate Start
Start Time : 08:45
End Time : 17:15
Salary: £12.09

2 admin staff required to assist with the Estates helpdesk. Gaps due to staff sickness, a vacancy and ongoing recruitment process
Job Purpose:
To provide a first point of contact for students, staff and visitors, ensuring all Estate Services Helpdesk, Car Parking and Contractor Management queries are resolved by utilising the Computer Aided Facilities Management (CAFM) and Bookings software.
Provide administrative support to the Estate Services Teams To assist in the safe management of contractors.

Work Experience
Experience of providing administrative support to a large multi-disciplinary team.
Experience of being part of a team providing a customer focussed service.
Experience of document management and developing and administering support procedures.
Experience of operating filing systems.

Job Category : Admin & Clerical
Location : Homeworking Hybrid, Met Office
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:00
Salary: £10.48

IMPORTANT* Please be aware this role is Exeter based and there will be a requirement to be in the office each week – this may only be for a day or two.
The role is a Vetting and Security Administrator and needs to be filled asap as is currently vacant, hence using a contingent worker. No experience required other than having excellent admin skills.

Job Category : Admin / Clerical
Location : Civic Centre, Bromley Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 08:45
End Time : 17:00
Salary: £12.41

Support officer is required to help with the administration of social care contracts with care providers, mainly care homes and domcare agencies. this include mainly processing completion of new providers onto IT systems and liaising with service teams, Legal dept, and Procurement teams. Guidance and training is available but previous experience in contracting work would be useful. Candidates need to have good levels of English and maths and to understand documents and financial forms and for the checking and processing of invoices which may be required on occasions. Post is required for approx 5-6months to cover maternity leave.

Job Category : Admin / Clerical
Location : Civic Centre, Bromley Council
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 08:45
End Time : 17:00
Salary: £10.31

This role is purely for minute taking and database entry only (Liquid Logic.)

The candidate must have a minimum typing speed of 60 wpm and a typing test will need to be taken (this will be provided after a brief telephone interview.) The candidate should ideally have experience of minute-taking in any setting.

The type of minutes they will be taking are sensitive and confidential, so adhering to GDPR is crucial. They will minute Core Group meetings (children subject to a child protection plan) and Chid-In-Need meetings (children subject to child-in-need plan.) Once the minutes are completed, they are to be entered onto the child’s record and recorded on an Excel spreadsheet, therefore Excel experience and some database navigation experience would be preferable but training will be given.

Meetings can last up to 2 hours, and the expectation is that the candidate completes between 2-3 meetings per day. The turnaround is 2 working days, therefore fast and accurate typing speed is essential.

All meetings are virtual (Skype or Teams.) The candidate would work in the office for a short while whilst training is given, then they will be working from home.

The candidate will need to have good communication skills and be able to ask for help as teamwork is key. Strong prioritisation of workload is needed.

Job Category : Admin / Clerical
Location : London Borough of Haringey
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £17.27

Management responsibilities of other BSO, good communication skills and excellent IT skills required.

1. Purpose of the Job:
   To support in leading and managing in the provision of high-quality administration and systems, that support Children’s Services. This includes working closely with the Head of Service, Service/Team Managers, multi-agency staff/partners, children and their families, contributing to the overall strategic development of the service.
   Ensure that all aspects of the administration service are managed and assist in establishing joint working across the teams and services. Line manage the Business Support staff and manage the statutory central administrative systems and procedures, ensuring implementation to deliver effective and quality support to Children’s Services, providing core and nuanced support.
   Be responsible for the day to day oversight of the administration of the systems and processes, such as KPIs and service performance.
2. Manage and prioritise the work within the administration team in support of managers and teams. Ensure business needs pertaining to Business Support are met and that performance management indicators are achieved and recorded for BSO staff. Ensure that business objectives are upheld, and that administrative staff support for teams is time-conscious, relevant, and appropriate.
3. Ensure work output is in line with compliance, relating to legislation, policy and procedures. This includes: Performance; Learning and Development; PDPs/Appraisals; HR-related functions; Absence (Sickness/Annual Leave) and Recruitment.
4. Work closely with the Head of Service, Service Manager and other Managers to ensure appropriate administration of business needs and requests.
5. Liaise with internal and external bodies, dealing with enquiries and initiating action where necessary and refer when appropriate.
6. Support the Head of Service and Team Managers with staffing (recruitment and interviews) and business-related areas (administration management and business performance data analysis).
7. Apply the necessary timescales and protocols for completion of meeting minutes, correspondence relating to statutory meetings, maintaining all related data entries to the electronic record system relating to statutory functions regarding the central administration service and complaints meetings for children and their families.
8. Undertake the responsibility for the management of the general running of the office (i.e. equipment, stationary inventory) and plan and arrange inductions and IT for new staff, following the corporate and service-specific induction procedures.
9. Work in partnership with other administration staff throughout the division to ensure consistency, efficiency and quality.
10. Develop, monitor and review systems in accordance with service needs across a range of areas, to ensure good practice is being adhered to.

Job Category : Admin / Clerical
Location : Mulberry Junction, London Borough of Haringey
Hours Per Week : 36.00
Start Date : Immediate Start
Start Time : 08:00
End Time : 16:00
Salary: £12.25

Mulberry Junction is the Council’s resource centre for single people aged 18-50 affected by or at risk of homelessness in Haringey. The service provides on-the-spot information and support around housing, health and wellbeing to enable people affected by homelessness to achieve their personal goals.

This is an exciting opportunity to be part of an innovative service designed in partnership with people affected by homelessness to deliver a service that truly reflects the diversity of Haringey.

The Welcome Worker is the initial point of contact for people accessing Mulberry Junction and services across Haringey. The role will provide administrative and operational support to the services based at Mulberry Junction to enable its smooth running. The role will be responsible for ensuring the physical environment is physically welcoming and safe.

The job is based in Mulberry Junction 332 High Road Tottenham N15 4BN
Monday- Friday role, working 8am-4pm, with 1 extra hour on Tuesday 8-5pm for team meeting