Administrator – L&D Commissioning & Apprenticeships Team – Chichester (G5)

Job Category : Administration
Location : West Sussex County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £12.59

Pay – Grade 5 Location – Chichester
Working Arrangements – Hybrid – expectation of at least a Wednesday present in the office

Job Description
You will be supporting the L&D Commissioning and Apprenticeships Team with the administration and coordination of their contract and procurement activities.
These will range from supporting team inbox management, through to capturing processes, data and information maintenance, and inputting and amending information using agreed team templates.
A series of process improvement projects are in progress which require the processing of a large volume of data.
You will need to use your initiative to take appropriate actions when data is not as expected.
The data includes customer sensitive information and contract/procurement-related information.
The processing will include working from spreadsheets/Visio documents and other systems to update information held in customer records.
You will be an experienced administrator and proficient in the use of IT, particularly Excel.
You will need to be able to process information accurately, use your initiative to resolve data issues, identify and correct duplicated records, and concentrate for long periods of time when checking and completing information.
This requires repetition of activity and access to sensitive data

Required experience and skills
(These will be used as the shortlisting criteria)
Key Skills:

1. Ability to embrace change and adapt to changing situations and new ways of
   working positively and effectively. Including the ability to learn new systems
   and processes.
2. Good organisation skills to manage a busy workload and multiple priorities.
3. Good numeracy skills in order to work with figures and make sound and
   accurate financial calculations, working methodically.
4. Good analytical and problem-solving skills to analyse specialist information
   and draw practical conclusions and appropriate actions, with an
   understanding of relevant policies and procedures.
5. Clear and effective written communication skills to process standard letters, to
   write non-standard correspondence and respond to emails appropriately.
6. Good verbal communication skills for communicating with managers and
   team members. Including the ability to provide clear and concise specialist
   advice and guidance to a range of staff and to communicate varied technical
   information appropriately and accurately and in ways to best promote
   understanding.
7. Ability to work as an effective team member.
   Qualifications and/or experience:
   • 4 GCSEs with A-C (grades 9-4) passes, including Maths and English, or
   equivalent qualification or experience demonstrating that level of numeracy
   and literacy.
   • Relevant technical knowledge of procedures and practices associated with
   operating an administrative service.
   • Sound and accurate overall IT knowledge including Microsoft Office and
   particularly Excel.
   • Some knowledge and awareness of the processes and systems associated
   with working within the service specialism – Desirable