Job Category : IT

Location :ALEXANDRA HOUSE, London Borough of Haringey

Hours Per Week :36.00

Start Date : immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £17.54

Connected Care is a 24 hours, 365 days a year emergency service provided in house by Haringey Council. It offers vulnerable residents a personal alarm system which can be activated in case of an emergency. Additional it provides a mobile response service if there is an emergency in the residents home. We are looking for 2 x Digital Care Technician to work within the Connected Care Service.

The Digital Care Technician play a vital role in ensuring that all equipment is installed, deinstalled and maintained safely and effectively in a timely manner to ensure service is maintained (this involves use of tools and ladders). As well as ensuring all customers and their family members/carers understanding how the equipment works and can use it effectively.

The role is Monday to Saturday – only 1 Saturday will be worked within the month and the shift pattern is 9am to 5pm. 36 hours per week.

The candidates we are looking for should have experience of installing and maintaining lifelines and telecare equipment in vulnerable service users homes. As this role requires the candidate to drive to service users home to install equipment, we are looking for experienced and competent drivers who hold a full clean UK driving licence. Council fleet vehicles are provided but passing the council driving assessment would be a requirement to use these. In the meantime they would be required to use their own vehicles and mileage would be paid

• Full current UK Driving Licence.

• Good practical knowledge and skills required across multiple disciplines –

electrical, computer hardware/software, telecoms and assistive technology.

• Ability to fault find and give technical support

• To have good communication skills, both verbal and written and be able to use

a range of information technology within service delivery.

• Good organisational skills, be able to prioritise work as appropriate and under

pressure.

• Ability to liaise effectively with people both inside and outside the Council

including service users, their families, professional staff and suppliers.

• Ability to demonstrate and assistive technology and explain their use and

operation to existing and potential users.

• Ability to participate in review process with customers and to work jointly with

other professionals to ensure users’ needs are met and enhance quality of life.

• Ability to keep detailed electronic records and notes including regular updating

of Data Base.

• Ability to undertake lone working as required.

• Ability to work jointly with partner providers and to liaise with a range of internal

and external agencies in the delivery of projects and other activities.

• Ability to partake in quality assurance processes including monitoring and

evaluation.

• To demonstrate proactivity in identifying solutions to improve outcomes.

• To use tools to install equipment i.e. drills and ladders.

• Excellent customer services skills.

Job Category :Social Care – Unqualified
Location : Thomas Hardy House, Enfield Council
Hours Per Week : 35.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:00
Salary: £18.58

Enfield Early Help Service
We are looking for enthusiastic and able Case workers with at least 2 years experience to join the Early Help Service.
Early Help Service is based within Children and Family Services. It is a preventive service which offers support and advice to families, with children aged 0-18 years that live in or attend a school in Enfield. We are looking for enthusiastic and able Case worker with at least 2 years experience to join the Early Help Service. We will expect excellent writing skills, clear understanding of risk and good assessment skills. The post holder will have a varied caseload, offering support to empower parents / carers to build on family’s strengths preventing family breakdown and the involvement of statutory services The post holder will be accountable to the Early Help Service Deputy Team manager. This is an exciting opportunity to join a strong service that works together with families, to achieve positive outcomes for children and young.

Worker need to be able to demonstrate previous experience in similar role.
The role will be working Hybrid with 2/3 days office based. This role is community based and office based.
This is not a social worker role.

Job Specifics – Skills, Experience, Knowledge & Abilities (You are not restricted to 2 criteria for each category)

Essential:

1. To have significant experience of direct work with children young people and their families in the family home or in the community.
2. Experience of working effectively in co-operation and partnership with a range of communities, partner agencies, private sector bodies, public agencies, voluntary bodies and statutory agencies appropriate to the service area.
3. Working as a member of a multi-disciplinary team and in partnership with parents, professional and voluntary sector to meet the needs of vulnerable children and families who have multiple and complex needs to achieve sustainable and positive change
4. Strong verbal and written communication skills with the ability to work assertively to achieve sustainable and positive change. Including negotiation and problem solving in a multi-disciplinary setting. Good written skills and the ability to carry out assessments, written reports and evaluating outcomes. keep accurate records, organise, plan and coordinate work.
5. Ability to keep accurate records, organise, plan and coordinate work and proficient use of IT systems e.g. Outlook, MS Office and electronic case management systems.

Desirable:

1. Experience of working with complex case reviews such as multi-agency professional meetings e.g. Multi Agency Panels, Safeguarding or TAFs (teams around the family).
2. Trained to deliver accredited parenting programmes
   Behaviours

Appropriate behaviours are key to the delivery of our vision for Enfield.

We want staff who will work collaboratively, flexibly and constructively, and exhibit this ethos in all their dealings with residents, colleagues and partners. Our leaders will be exemplars of the following behaviours and encourage them in staff at all levels;

Take Responsibility
We want staff who are willing to make decisions and be accountable for them. Staff should have a positive can-do attitude where they see problems as challenges which can be overcome. They should accept responsibility for service delivery, be clear about their service offer and deliver what they promise.

Open, Honest and Respectful
We want staff who are comfortable and confident to acknowledge the difficulties and the barriers they face. They should also be able to constructively challenge the way things are done where there is evidence that it impedes service delivery. Challenge should be conducted in a professional, courteous manner with the aim of reaching a mutually agreeable resolution.

Listen and Learn
We want staff who are prepared to actively listen and reflect on customer concerns with a view to understanding the customer’s point of view. Staff should be able to receive constructive criticism and be prepared to adapt the way they operate and deliver services where appropriate.

Work Together to find solutions
We want staff who can work collaboratively with other departments and partners, freely sharing their knowledge and skills to identify solutions to address customer concerns.

Candidates: Please ensure you address these behaviours in your responses to the essential (and desirable if applicable) criteria above.

Competencies*:

Please choose a maximum of 6 most important competencies for the role from either the Staff Competency Framework (up to SO2) Leadership Competency Framework (PO1 and above) and list here in ranked order. Candidates will be asked to address these when making their application.

1. Adaptable 4. Plan and Organise
2. Empower individuals 5. Customer and Community Focus
3. Build relationships 6. Upholds standards
   Knowledge*

• Knowledge of early help and integrated processes
• Knowledge of the parenting issues and vulnerabilities ·
• Knowledge of safeguarding and child protection legislation.
• Awareness of the strategies that can be used to empower change within families
Knowledge of accredited parenting programmes
Qualifications & Professional registration criteria

Candidates: Please ensure you address these qualifications in your responses to the essential (and desirable if applicable) criteria, you will be expected to meet these requirements of the role and they will be explored with you at interview.

1. NVQ level 3 qualification or equivalent in the field of Child Care, Education, Health.

Special requirements

Candidates: Please note you will be expected to meet these requirements of the role and they will be explored with you at interview.

1. Enhanced Disclosure Barring Service (DBS) Check

Job Category : Sec / Admin

Location :Kinmel Park Depot, Denbighshire County Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 08:00

End Time : 16:00

Salary: £12.18

JOB PURPOSE

Under the guidance of senior staff: be responsible for undertaking administrative, financial, organisational processes within the service / directorate.  Assist with the planning and development of support services.

PRINCIPAL RESPONSIBILITIES

          Deal with complex reception/visitor etc. matters.

          Contribute to the planning, development and organisation of support service systems/procedures/policies.

          Coordinate events as required.

          Manage manual and computerised record/information systems.

          Collate data/information and produce reports/information/data as required

          Collate complex documents and other IT based tasks.

          Provide administrative and organisational support to other staff. 

          Operate relevant equipment/ICT packages (e.g. Word, Excel, databases, spreadsheets, internet)

          Provide administrative and organisational support including minute taking.

          Processing invoices, coding sheets, monitoring and inputting onto budget spreadsheets.

          Provide guidance and support to staff and others.

          Arrange, attend and participate in regular meetings .

          Participate in training and other learning activities and performance development as required.

          Be responsible for petty cash as and when required.

          Provide cover for comparably graded colleagues or above due to holidays, sickness and other unforeseen events.

          Ensure confidentiality is maintained at all times.

          Undertake other relevant duties as agreed by Line Manager.

QUALIFICATIONS & EXPERIENCE

          Experience of development, management and operation of administrative systems.

          NVQ 3 or equivalent qualification or experience in relevant discipline.

          Excellent numeracy/literacy skills.

          Excellent communication skills

KNOWLEDGE & SKILLS

          Effective use of ICT and other specialist equipment/resources.

          Full working knowledge of relevant polices/codes of practice and awareness of relevant legislation.

          Excellent ICT skills.

          Work constructively as part of a team, understanding roles and responsibilities and your own position within these.

          Ability to self-evaluate learning needs and actively seek learning opportunities.

EDUCATION & QUALIFICATIONS

5 GCSE’s, Grades A – C or equivalent to include Maths and English

NVQ level 3 or equivalent qualification or experience in relevant discipline            

ECDL or equivalent or commitment to gain within 18 months of appointment

RELEVANT EXPERIENCE

Experience of development, management and operation of administrative systems          

Experience of working within local government

JOB RELATED KNOWLEDGE    

Excellent IT skills to include word processing, spreadsheets and databases

Full working Knowledge of relevant polices/codes of practice & awareness of relevant legislation           

Note taking

SKILLS  

Excellent numeracy and literacy skills 

PERSONAL QUALITIES

Ability plan and prioritise the delivery of workload

Excellent communication skills – face to face, in writing, telephone and email

Work constructively as part of a team

Respects and maintains confidentiality at all times

OTHER REQUIREMENTS          

Empathy with the Welsh language and culture         

Ability to speak Welsh

Job Category :Financial – Senior Posts

Location :County Hall, Somerset Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:30

Salary: £39.53

The Head of Strategic Finance is responsible for providing high-quality financial, strategic accounting advice to major services within the Council. They are responsible for the financial health of Somerset Council, working closely with the Service Director Finance & Procurement   to ensure the development of the financial strategy, assessing investments, and ensuring legal and regulatory compliance.

Leads and co-ordinates the Council’s key financial processes of Budget Setting, and Budget Monitoring for both revenue and capital funding and spend. Lead the Council’s Tax Setting and managing the Collection Fund.

Undertake strategic and tactical financial analysis, modelling, and evaluation to support leaders with data-driven decision making. Ensuring the Council meets its saving targets and other financial aims and objectives.

Leads and co-ordinates the Council’s key financial processes of Budget Setting, and Budget Monitoring for both revenue and capital funding and spend. Lead the Council’s Tax Setting and managing the Collection Fund.

Responsible for Somerset Pension fund and the Council’s Treasury Management activities around investments and debt management. The fund’s investment will be managed to achieve a return that will ensure solvency of the fund and provide long term cost efficiency and effectively manages risk 

Responsible for the Council’s capital programme, including the Council’s investment portfolio and Council owned or part owned investment companies. Work closely with the capital team to lead the improvement of the budget setting process, and monitoring of the programme.  Make authoritative recommendations that have a significant impact on the business over the short and long term. Recommendations could be technical or professional in nature. 

Lead the development and implementation of strategy for an important area of responsibility within a function, anticipating complex issues, challenges, and opportunities, whilst ensuring integration with wider functional strategy.

This position is to cover 3 months long term absence.

Qualification/Knowledge/Experience/Skills

Qualifications

•          Be a fully qualified Accountant (CCAB or equivalent) and with significant post qualification experience of working in complex organisations. Essential

•          Evidence of work related continuing professional development. Essential

Skills

•          Applies expertise to act as the Council’s ambassador for developing appropriate plans or performing necessary actions based on recommendations and requirements.

•          Uses expertise to act as the lead on planning, organising, prioritising, and overseeing activities to efficiently meet business objectives.

•          As part of the Finance Management Team leads on analysing data trends for use in reports to guide decision making.

•          As part of the Finance Management Team leads on developing, monitoring, interpreting, and understanding policies and procedures, making sure they match council strategies and objectives.

•          As part of the Finance Management Team leads on interpreting and applying knowledge of laws, regulations, and policies.

•          Has extensive knowledge of local government finance including detailed knowledge of local government funding and pensions. 

•          A proven track record of making significant positive impact through system and process improvements. 

•          Evidence of dealing with governance.

•          Evidence of working with and influencing stakeholders and partners.

Experience 

•          Experience level enables post holder to provide leadership to others regarding work related systems, processes, and challenges. 

•          Experienced in strategic management and leadership across company functions directing substantial resources over long-time frames.

Job Category : Human Resources

Location : Atlas House, Corporation Street, WA9 1LD, St. Helens MBC

Hours Per Week : 37.00

Start Date : Immediate Start 

Start Time : 09:00

End Time : 17:30

Salary: £12.18

Purpose of the Post:            

To undertake administrative and operational duties for the Corporate Payroll section and as required by the Merseyside Pension Fund (MPF), ensuring prompt delivery of services is maintained to stakeholders and customers. 

Duties and Responsibilities:

1. To assist in the maintenance of the on-line payroll related systems, providing guidance, training, response to requests for information and practical assistance to Employees, Managers, Head Teachers, Unions, External clients/agencies and use of systems to other Human Resource staff.   

• To complete and dispatch statutory returns, documents and forms and exchange highly sensitive information and including those to outside agencies e.g. Her Majesty’s Revenue & Customs, Merseyside Pensions Fund and Teachers Pension Agency ensuring that all summary, monthly and yearly returns are calculated, balanced, completed and are in accordance with legislation and data protection principles, including communicating directly with Government Connect.

• To compile financial information including; invoicing and reconciliation for third party organisations, operating in accordance with the Council’s financial regulations, legislation and the stipulated requirements of external bodies

• To maintain accurate pension membership records working in conjunction with transactional HR staff, utilising the Merseyside Local Government Pension Fund’s system; administer the Council’s Retirement and Severance scheme providing manually calculated pension estimates and costings as required. 

• To calculate, process and reconcile the payrolls for the Council and external clients’ accounts in compliance with legislation.

• To assist in the delivery of Auto Enrolment, providing operational guidance to individual employees and Human Resource Staff.

• To have working knowledge of the legislation governing deductions from pay. 

• To check pension adjustments made via the payroll system arising from contractual changes e.g. strike action, opt outs and maternities and to audit the starter/leaver process of an employee carried out by transactional HR 

staff and in discussion with senior members of the section, advise of corrective action when necessary.

• To assist in the development of others within the section.

1. To utilise available databases and report writing tools in order to produce required information relating to both payroll and pensions. 

1. To undertake duties relating to the calculation/deduction of PAYE and National Insurance ensuring that information is sent to and received by HMRC on a daily basis and that it is implemented.

1. To process invoices both incoming and outgoing relating to the Corporate Payroll section using the Council’s manual and electronic systems. 

1. To maintain the Teachers Enhanced Pension scheme, and payments arising from the death of a beneficiary.

1. To process the salary sacrifice/deduction schemes.

1. To comply with the Council’s Comprehensive Equality Policy and to ensure that it is implemented within the service area of the post.

1. To comply with the Council’s Information Management Framework (including the Data Protection Policy, Code of Practice and Social Media Policy).

1. To comply with the Council’s Health and Safety Policy and associated safe working procedures and guidelines.

1. To comply with the Council’s Code of Conduct a fundamental aspect of which are “the Seven Principles of Public Life”, and to conduct oneself with the highest standards of conduct that they require.

This post is not subject to Disclosure.

This post is not Politically Restricted in accordance with the Local Government and Housing Act 1989.

The details contained within this job description reflect the content of the job at the date it was prepared.  However, it is inevitable that over time, the nature of the job may change.  Existing duties may no longer be required and other duties may be gained without changing the general nature of the post or the level of responsibility entailed.  Consequently, the Council will expect to revise this job description from time to time and will consult the postholder/s at the appropriate time.

Job Category : Financial

Location : 160 Tooley Street, Southwark Council

Hours Per Week : 36.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £34.87

To be the principal operational and strategic lead responsible for managing and delivering Transactional Finance Services for the Council, with budget responsibility of circa £3 million per annum.

To lead on modernisation of Transactional Finance that delivers both transformation of the service and meets the strategic channel shift required by the ‘digital first’ corporate strategy.

To ensure accounts payable, accounts receivable and banking functions are managed to perform effectively and efficiently within the Transactional Finance, meeting the needs of both internal and external customers.

To be responsible for the operational administration, management and development of:

•          The councils SAP accounts payables and SAP accounts receivables functions and services, and payables functions relating to adult social care through Mosaic

•          The councils SAP master data and user management functions and services.

To have responsibility for managing the Council’s sundry debt programme and management of payments of SAP AR invoices totalling £620m in year.

Responsibilities

1. Drive the implementation and further development of Transactional Finance, particularly

those relating to transactional processing activities with the aim of seeking areas of

further operational efficiency across the Council.

2. Ensuring achievement of performance targets and quality of service provision from

accounts payables and accounts receivables (processing) team, credit control and SAP

management (control) team, banking team and all related contractors.

3. Supporting the delivery of effective and efficient services with a view to delivering

improved value for money in the future.

4. Improving customer relationships both internally and externally through improved service

delivery.

5. Provision of expert analysis and advice on accounts payable, accounts receivables and

SAP operational functions.

6. Providing high quality information and appropriate financial advice to budget holders and

senior officers.

7. Promoting the principles of centralised shared services to support the achievement of

the Council’s service objectives.

8. Promoting, applying and supporting effective financial control across financial business

processes both within and outside the Transactional Finance.

9. Supervision of staff within own teams and other staff or contractors as required.

10. Ensuring the integrity and control of AP / AR / Banking functions in accordance with and

in support of audit processes and recommendations by centralising accountability.

11. Ensuring the integrity and control of SAP master data and other SAP support functions

in accordance with and in support of audit processes and recommendations by

centralising accountability.

12. Ensuring financial control of all Exchequer systems and interfaces into the financial

accounting modules of SAP through regular reconciliation and reporting of issues.

13. Ensuring financial control of all income and banking management systems and

processes interfacing into the financial accounting modules of SAP and AIM, including

providing expert advice on the governance around income collection, payment systems

and income management systems and aspects related to income management across

the Council.

14. Developing further automation of the various service areas across Transactional

Finance, including the use of robotics and artificial intelligence.

Knowledge, including educational qualifications:

Relevant degree or MAAT or CCAB qualification and / or work

experience of at least equivalent level. 

Knowledge of relevant aspects of local government finance

including local authority accounting and financial administration 

Knowledge of issues affecting local government finance and

proposed changes in key financial or other regulations,

particularly in so far as they relate to the key roles of the post.

Extensive knowledge of change management and service development

techniques, preferably gained in a Local Government environment. 

Experience:

Experience in all relevant management competencies per the

schedule below 

Extensive recent experience of Local Government Services of

which a significant period at a senior level 

Experience of the following:

– Financial planning

– Provision of financial information to inform effective

decision making including ensuring the effective

maintenance of financial records to support this

– Financial monitoring, forecasting and reporting

– Financial administration

– Staff management

Experience of change management, implementing major change in a

significant organisation.

Job Category : Catering / Hospitality

Location : Millbrow Care Home,  Halton Borough Council

Hours Per Week : 7.50

Start Date : Immediate Start

Start Time : 10:00

End Time : 18:00

Salary: £12.00

kitchen assistant required for holiday cover on July 20,21,24

shift time 1000 – 1800 – 7.5hrs

Must have an Enhanced DBS

Must have the following training

Safeguarding Adults

COSHH

Infection Control

Moving and Handling

Food Safety

Health and Safety

Fire Safety

MAIN PURPOSE OF THE JOB: Work as part of a team assisting the Cook in providing a quality meal service.

KEY DUTIES AND RESPONSIBILITIES:

1. Basic cooking and food preparation activities to cover a full range of food and beverage service.

• Serving food including portion control.

• General cleaning and washing up duties as necessary within the kitchen and dining area.

• Basic administrative duties that may include the collection of cash, record keeping, stock control and day book of food used.

• Maintain an acceptable level of hygiene at all times and be aware of and be responsible for all Health & Safety and HACCP regulations in the kitchen area.

• Work variable starting and finishing times that may include breakfast service, lunch and evening meal.

• Promote and maintain good relationships with all residents

• Promote healthy eating to residents and encourage residents to eat a wide range of food.

• Notwithstanding the detail in this job description. In accordance with the Councils flexibility policy, it is a term of your employment that you may be required to work on different duties, or in any other job, within your competence.

Undertake any other duties and responsibilities as may be assigned from time to time, which are commensurate with the grade of the job.

The Council and its schools are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff, workers and volunteers to share this commitment

Job Category : Social Care – Qualified

Location : County Hall, Cardiff Council

Hours Per Week : 22.20

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £33.00

We are looking for a peripatetic Social Worker to support the UASC Team and Practice Improvement in Intake and Assessment.  This role is 3 days a week, hybrid role with office attendance a minimum of 1 day a week.  

This dual role will serve two functions develop practice in Intake and Assessment and manage the small UASC team of 5 practitioners. 

Children services recognise Practice Leadership is a central issue in enabling people providing support to do a good job. This dual role will provide the capacity to manage the UASC team, get involved in the UASC strategic work and support the Team Managers and OM in developing practice in I&A, particularly in supporting career progression from NQSW to Senior Social Workers.  

The peripatetic principle social worker may support at different times each of the two service areas which are as follow.

UASC – To undertake and promote the effective assessment of Unaccompanied Asylum Seeking Children including those in Age Assessment/Dispute. This should also encompass care planning, intervention and review for UASC cases including children in need of being children looked after and/or protection, including circumstances where it is necessary for the local authority to initiate legal proceedings to safeguard children and to further consider their immigration status and rights. This involves planning placements and liaising with partner and 3rd sector to ensure UASC children and young people review the best service they can. 

Intake and Assessment – Intake and Assessment is a fast paced and exciting team, due to Cardiff’s demography the work is diverse and progressive.  Practitioners undertake Well-being and S47 assessments and provide short term interventions to support families to increase safety within the home.  Practitioners hold cases for a short period of time; long term work is generally transferred at the first planning meeting. The Team are on a duty rota for one week in every three, meaning you have the opportunity to plan and record your work in a structured and organised way. Workers may also be involved in care and private law proceedings. Cardiff Intake and Assessment Teams are established with experienced staff who support each other during challenging times. Cardiff work creatively under a strengths based model for the best possible outcomes for families. All employees are valued by Cardiff Council; training opportunities

An exciting opportunity for a Principal Social Worker to join our Child Health & Disability Team has become available in Cardiff. 

You will need:

•          A Degree or Masters in Social Work

•          Experience of working within a Child Health & Disability Team

•          Experience of providing supervision to students and staff

The main duties of the post holder will be:

•          Working alongside a multi-agency team of professionals, in partnership with families.

•          To take a lead in the team using the Signs of Safety approach to social work practice

•          To encourage and support the team in adopting the Signs of Safety approach 

•          Contribute to the development and maintenance of effective systems to ensure quality services.

•          Engagement with MASH in relation to referrals, supervising Wellbeing Assessments and Section 47 investigation.

•          Working in a multiagency capacity to support families

•          Attend alongside the social worker at Child Protection Case Conferences

•          Provide a consultation role on practice issues for staff and, where appropriate, managers

•          Provide specialist advice and support across the team.

•          Provide supervision, mentoring and coaching to staff within Children’s Services as required and support other staff with students on placement to ensure good quality placements and development of the workforce 

•          Take responsibility for delegated decision making appropriate to the role.

Job Category : Social Care – Unqualified

Location : County Hall , Cardiff Council

Hours Per Week : 37.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £13.47

We are looking for a Family Support Workers to join our Interventions Hub and Support for Families Team. 

About the Job 

The Interventions Hub is essential in helping families get the right help at the right time.  That’s why we are developing our early intervention and prevention services to make sure families can access a range of services and tiered support to prevent escalation and family breakdown. 

You should have experience of working with children, young people and their families and be committed to working with families to enhance parenting capacity and improve the life chances of children and young people.

What we need from you 

You will be required to deliver services that enable parents with children who are identified to be in need, to build on their capacity and enhance and promote their child’s health and development. You should be self-motivated, well organised and able to work as part of a team as well as independently.  

You should be able to work flexibly. 

You will be required to have a full valid driving licence and sole use of a vehicle.

Job Specific Requirements

1. To deliver a range of flexible and appropriate support services that enable parents to build on their capacity to enhance their child’s health and development including direct work, group work, and family work. This may include same day interventions. This will be completed within the Framework for the Assessment of Children in Need and their families.

2. To deliver services to children (aged 0-18 years) and their families that have been identified to be in need in accordance with Children’s Services policy for Family Support Services, the Service Specification; all other County policies, procedures and legal requirements.

3. Be a point of contact with professionals and appropriately manage telephone, emails and other methods of communication. 

4. To work inclusively with case management teams to meet the changing demands of Children’s Services in relation to the authority’s statutory duties.

5. To contribute towards core assessments, as required, in partnership with other service areas and agencies to identify children’s strengths and needs.

6. To deliver services in family homes, City of Cardiff Council buildings or other community premises to meet the needs of families in a sensitive and professional manner.

7. To develop programmes of intervention with families on specific problems or behaviours that effect change and to manage an allocated caseload of identified families with responsibility of completing work that has been commissioned by case management teams.

8. To assess children’s/parents’ needs and strengths, participate in a multi agency approach in identifying those children who are in need of protection or at risk of significant harm.

9. To transport children/families in County or own vehicle. 

10. Facilitating the delivery of documents to families

11. To maintain appropriate records and reports, and to make effective use of the ICT systems for recording information, in line with the relevant policies and procedures. 

12. To coordinate, plan, record and review individual service plans for children in conjunction with the Team Manager, other service areas, and agencies. 

13. To attend meetings and present evidence and information in a formal setting, e.g. Child In Need Reviews, Case Conferences, Court Proceedings. To be part of a duty rota.

14. To participate in supervision, training, job shadowing and workshops etc. required to fulfil the duties of the post and to enhance the performance appropriate to the needs of the service, in co-operation with the Children’s Services Principle Social Worker and Team Manager.

15. To offer support and advice to team members, students and volunteers, in liaison with the Team Manager.

16. To assist with the facilitation of supervised contact between children and their parents

17. To participate in team meetings, supervision, Personal Performance and Development and Reviews and training that maximises development opportunities that promotes self or team development.

18. To assist the Team Manager in developing resources and facilities for families.

19. To administrate and facilitate various meetings as requested by Social Workers and Supervisor

Knowledge and understanding of the 1989 Children Act and the Social Services and Well-being Act (Wales) 2014.

Theoretical and practical knowledge of Child Development and Parenting skills.

Knowledge of observation, planning and assessment processes.

Knowledge of Child Protection procedures.

Experience of e-mail and word processing.

Ability to communicate effectively both verbally and in writing with service users, staff, managers, other agencies and the public. 

Report writing abilities.

Able to manage own workload and work unsupervised.

To take reasonable care for the health and safety of yourself and other persons who maybe affected by your acts and omissions and to comply with all health and safety legislation as appropriate Knowledge of the Department of Health Assessment Framework for Children in Need and their families.

Able to work within quality standards framework and achieve set goals/outcomes for Families.

First Aid Training Certificate

Able to work as part of a team.

Willingness to approach work with a flexible attitude e.g. some early morning or evening visits.

Able to demonstrate awareness/understanding of equal opportunities.

To possess a full driving licence and use of a car to undertake duties.

Job Category : Social Care – Unqualified

Location : Civic Centre, Enfield Council

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £18.95

The placement is for a 35hr  per week assistant Enablement Manager. 

This placement will oversee the management of approx 8 staff, this being to carry out, supervision, performance development reviews, attendance and timekeeping monitoring of staff via CM reports , training attendance tracking, medicines competency assessments and observations of staff members in the community 3 monthly. The Assistant Enablement manager is also responsible for tracking the pathway of adults referred into the service and through the service pathway to closure, ensuring information is logged using our inhouse IT system Eclipse. Communication with service users, families and staff is key. we are a CQC registered service so someone with experience of working in a domiciliary care setting is essential. The candidate would need to be happy to take part in a rolling rota out of hours on call system which is paid in addition to the working hours pay. we also pay mileage to workers with business insurance in addition to pay if home visits are required to observe staff. Management experience essential for this role within a domiciliary care setting in peoples own homes

Job Category : Admin & Clerical

Location : Greenbank Offices, Newry, Mourne and Down District Council

Hours Per Week : 16.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £13.01

Main Purpose of Post/Job Summary

To provide professional and technical advice, guidance and recommendations, and to carry out all the functions associated with the delivery of the Council’s responsibilities and statutory functions in respect of Planning.

 

Duties and Responsibilities

1.	Validation and processing of planning applications under supervision of a senior officer.
2.	Undertaking site visits, participating in site meetings, writing up reports of visits, formulating professional opinions.
3.	Assisting with the preparation of material for planning appeals and public inquiries.
4.	Monitoring planning decisions and investigating suspected cases of unauthorised development, interviewing parties, taking statements, inspecting, surveying and photographing sites, writing up reports, representing the Council in the service of enforcement notices and acting as a witness at court and enforcement appeals.
5.	Assisting with the preparation of development plans, enhancement strategies and regeneration proposals for conservation areas, town centres and other selected settlements.
6.	Assisting with research into and preparation of reports relating to policy formulation and development control.
7.	Managing technical support staff (if any).
8.	Dealing with enquires from the public, by telephone, correspondence and face to face.
9.	Operating the Council’s IT Systems including Geographical Information System (GIS).

Carry out duties in compliance with the Health and Safety at Work Order 1978 (as amended); Acts of Parliament; Statutory Instruments and Regulations and other legal requirements; and all Council Policies and Procedures including Dignity at Work, Health and Safety, Attendance and all relevant Codes of Conduct.

Undertake the duties in such a way as to enhance and promote the positive reputation of Newry, Mourne and Down District Council.

Lead by example by behaving at all times in accordance with the Council’s values and promote same within the organisation and externally.

Undertake all aspects of work respecting confidentiality and ensure that personal and/or sensitive information under the control or access of the postholder is used, stored and maintained in accordance with relevant data protection legislation.

Contribute to Corporate, Departmental and Regional working groups as required.

Actively participate in employee relations matters including undertaking investigations and chairing hearings relating to employment matters as required (e.g. discipline, grievance & harassment) and make decisions regarding appropriate outcomes with support from HR and in compliance with the relevant legislation.

Participate in the Council’s Recruitment and Selection processes as a panel member, including assisting the panel with development of person specification, identifying selection methods and adhering to advice given regarding current employment legislation and codes of practice.

When required, assist in the execution of the Council’s Emergency and Business Continuity Plans.

Promote diversity across the organisation and in the Department by adhering to the Council’s Equal Opportunity policies and procedures and avoiding all forms of discrimination both as an employer and a service provider.

The list of duties / responsibilities must not be considered comprehensive nor exhaustive. They are simply a summary of the main duties / responsibilities that the post holder will be required to undertake.  No Job Description can cover every issue that may arise within the post at various times and the post holder is expected to carry out other duties from time to time which are broadly consistent with those in this Job Description.

Job Category : Housing
Location : Florfield Depot, Hackney Council
Hours Per Week : 36.00
Start Date : Immediate start
Start Time : 08:00
End Time : 16:15
Salary: £25.90

UPVC operative needed
PURPOSE OF JOB
To support Hackney Housing in providing throughout the London Borough of Hackney
and other locations as directed, a high quality cyclical, planned and reactive repairs and
maintenance service to internal and external elements of occupied and unoccupied
properties, public buildings and associated external areas.
Provide outstanding customer service and excellent standards of performance to the
public and residents of Hackney.
COUNCIL SPECIFIC ACCOUNTABILITY

1. To ensure that duties are carried out in accordance with the Council’s policies and
   Code of Conduct, incorporating the principles of valuing diversity.
2. To inform, advise and respond to residents and colleagues as individuals, building a
   close working relationship with key stakeholders.
3. To take a proactive role, assuming personal ownership and responsibility for the
   delivery of excellent customer service within your area.
4. To support and develop the visions and values of the Housing Directorate.
   KEY ACCOUNTABILITIES:
5. Carry out to the highest standard all aspects of repairs / renewal work to items
   in upvc repairs and maintenance and some basic carpentry.
   Including but not limited to –
   Carpentry / UPV
   ➢ General Carpentry repairs/installations, encompassing carcass, first/second
   fix.
   ➢ Carry out UPVC repairs and Maintainence
   ➢ Replacement ironmongery, grab rails, fixtures and fittings and the like.
   ➢ Repair / replace floor boarding etc.
   ➢ Skirting, architrave, beads, window boards, rails, mouldings, shelving and the
   like.
   ➢ Fencing, gates and bin stores etc. Hoarding to secure premises, boundary.

EXPERIENCE AND KNOWLEDGE
● Hold a clean full UK Drivers Licence.
● City and Guilds in related grades or NVQ Level 2 in Maintenance Operations
& or relevant experience
SKILLS & ABILITY
● Able to work as a member of a team and self manage duties when working
alone.
● Able to prioritise and use own initiative in organising and undertaking
tasks.
● The ability to follow drawings and plans.
● Good practical skills with a careful and methodical approach to work.
● Good numeric skills for calculating quantities.
● Have a reasonable level of fitness.
● A polite and professional manner for dealing with customers.
● Able to work from heights and follow safety instructions.
● Has good communication and customer service skills both verbally, written
and face to face.
● Provide reasonable performance and productivity in conducting all your
duties in relation to your work and all work related documentation.
● The ability to erect a temporary platform to carry out work following
appropriate Health and Safety.
● To work in confined spaces, with noise or dust etc. while wearing the
correct PPE.

Job Category : General Industrial
Location : Slieve Gullion, Newry, Mourne and Down District Council
Hours Per Week : 30.00
Start Date : Immediate start
Start Time : 08:00
End Time : 21:30
Salary: £12.18

The post involves working evenings, weekends and public holidays and involves basic grounds maintenance, traffic management, waste management, customer service and cash collection.
The basic rate of pay is £12.18 per hour. After 12 weeks a 10% shift allowance is added to all contracted hours and the post-holder is eligible for overtime and public holiday rates. Enhanced weekend rates are not applicable to this position.
The post is primarily based at Slieve Gullion but, from time to time, the post holder may be required to assist at Kilbroney Park and Camlough Lake. Mileage will apply for distances greater than the return journey to Slieve Gullion Forest Park.

Skills and Knowledge
Awareness of Health and Safety issues
involved in working with the public and
Manual Handling.
Ability to work unsupervised and under
own initiative.

Job Category : Admin & Clerical
Location : Yeovil Hub, Somerset Council
Hours Per Week : 30.00
Start Date : Immediate start
Start Time : 08:30
End Time : 17:00
Salary: £11.98

30hrs Senior Business Support Assistant (Grade 14), based in Brympton Way (Yeovil)
Fixed term to 31 March 2025

What will I be doing?
You don’t have to be a Social Worker to make a difference. We’re working to improve the lives of children in Somerset – and you’ll be a key part of that. Our Business Support teams perform a vital role, carrying out a range of administrative tasks to support our social care colleagues. This, in turn, helps our Social Workers, Leaving Care Workers and Senior Social Work Assistants to focus on their vital role in supporting our Children and Families in South Somerset.

This Business Support role is within South Somerset Business Support Team 1 and we provide support directly to the South Somerset Children Looked After and Leaving Care teams.
This is a fast paced, reactive role and you will be expected to manage a number of varied tasks at any one time. The workload can be busy and attention to detail is essential to ensure information is correct. You will need to be familiar with all Microsoft applications and experience of minute taking is desirable. You will be working as part of a strong and kind team and you will be warmly welcomed.

The nature of the work is sensitive and highly confidential; the tasks are varied, and you will be given full training and support to undertake them. A typical day might include:

• Answering calls into the teams; taking messages and signposting callers as appropriate.
• Booking and altering transport for children and young people to get to school/college and to see their families.
• Booking of interpreting and translation services.
• Organising and taking notes for various meetings
• Uploading documents onto children’s electronic records.
• Assisting Social Workers with diary management.
• Attending and contributing to team meetings.
• Providing basic ICT and systems support to social work colleagues.

We currently operate a hybrid working model; a mix of home and office working on a rota basis. It is planned that you will spend more time in the office during your induction process.
There are lots of opportunities for development and career progression within our Business Support teams. Many of our current Children’s Social Care Business Support Officers and our Business Support Managers joined us as Administrators. We have many former Business Support colleagues who have been inspired to follow a career path into social care to work directly with children and young people, and they have been supported by us to do this.

What kind of experience or qualifications do I need?
Experience of working in an administrative role is desirable, although not essential as we recognise that lots of skills are transferable.

It is important that you are passionate about helping to improve the lives of vulnerable children and young people. You will have a warm, friendly and non-judgemental manner. You will need to be calm and kind in difficult situations and conversations. Good organisational skills, willingness to learn, the ability to be a good team player, multitasking and the ability to work using your own initiative are all key to success within this role.

It is essential that you are educated to GCSE level including English and Maths or hold an NVQ Level 2 standard or equivalent.

What will I be offered in return?
We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:
• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

Anything else I should know?
The salary for this role is £23,114 to £23,893 (pro rata) per annum.

Job Category : Buildings Services, Trades & Maintenance
Location : Vision Products, Rhondda Cynon Taf County Borough Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 07:30
End Time : 16:00
Salary: £12.00

Production Operative
Purpose of the post:
To work efficiently and effectively in order to ensure all current production procedures, goals and targets are achieved as defined by the Line Manager and within the needs of the business and budgetary constraints

Job Category : Sec / Admin
Location : Kinmel Park Depot, Denbighshire County Council
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 08:00
End Time : 16:00
Salary: £12.18

Administration role with involvement in collating weigh bridge data.
JOB PURPOSE
Under the guidance of senior staff: be responsible for undertaking administrative, financial, organisational processes within the service / directorate. Assist with the planning and development of support services.

PRINCIPAL RESPONSIBILITIES
Deal with complex reception/visitor etc. matters.
Contribute to the planning, development and organisation of support service systems/procedures/policies.
Coordinate events as required.
Manage manual and computerised record/information systems.
Collate data/information and produce reports/information/data as required
Collate complex documents and other IT based tasks.
Provide administrative and organisational support to other staff.
Operate relevant equipment/ICT packages (e.g. Word, Excel, databases, spreadsheets, internet)
Provide administrative and organisational support including minute taking.
Processing invoices, coding sheets, monitoring and inputting onto budget spreadsheets.
Provide guidance and support to staff and others.
Arrange, attend and participate in regular meetings
Participate in training and other learning activities and performance development as required.
Be responsible for petty cash as and when required.
Provide cover for comparably graded colleagues or above due to holidays, sickness and other unforeseen events.
Ensure confidentiality is maintained at all times.
Undertake other relevant duties as agreed by Line Manager.

QUALIFICATIONS & EXPERIENCE
Experience of development, management and operation of administrative systems.
NVQ 3 or equivalent qualification or experience in relevant discipline.
Excellent numeracy/literacy skills.
Excellent communication skills

KNOWLEDGE & SKILLS
Effective use of ICT and other specialist equipment/resources.
Full working knowledge of relevant polices/codes of practice and awareness of relevant legislation.
Excellent ICT skills.
Work constructively as part of a team, understanding roles and responsibilities and your own position within these.
Ability to self-evaluate learning needs and actively seek learning opportunities.

RELEVANT EXPERIENCE
Experience of development, management and operation of administrative systems

Job Category : Financial – Senior Posts
Location : County Hall, Somerset Council
Hours Per Week : 37.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: £39.53

The Head of Strategic Finance is responsible for providing high-quality financial, strategic accounting advice to major services within the Council. They are responsible for the financial health of Somerset Council, working closely with the Service Director Finance & Procurement to ensure the development of the financial strategy, assessing investments, and ensuring legal and regulatory compliance.

Leads and co-ordinates the Council’s key financial processes of Budget Setting, and Budget Monitoring for both revenue and capital funding and spend. Lead the Council’s Tax Setting and managing the Collection Fund.

Undertake strategic and tactical financial analysis, modelling, and evaluation to support leaders with data-driven decision making. Ensuring the Council meets its saving targets and other financial aims and objectives.

Leads and co-ordinates the Council’s key financial processes of Budget Setting, and Budget Monitoring for both revenue and capital funding and spend. Lead the Council’s Tax Setting and managing the Collection Fund.

Responsible for Somerset Pension fund and the Council’s Treasury Management activities around investments and debt management. The fund’s investment will be managed to achieve a return that will ensure solvency of the fund and provide long term cost efficiency and effectively manages risk

Responsible for the Council’s capital programme, including the Council’s investment portfolio and Council owned or part owned investment companies. Work closely with the capital team to lead the improvement of the budget setting process, and monitoring of the programme. Make authoritative recommendations that have a significant impact on the business over the short and long term. Recommendations could be technical or professional in nature.

Lead the development and implementation of strategy for an important area of responsibility within a function, anticipating complex issues, challenges, and opportunities, whilst ensuring integration with wider functional strategy.

This position is to cover 3 months long term absence.

Qualifications
Be a fully qualified Accountant (CCAB or equivalent) and with significant post qualification experience of working in complex organisations. Essential
Evidence of work related continuing professional development. Essential

Skills
Applies expertise to act as the Council’s ambassador for developing appropriate plans or performing necessary actions based on recommendations and requirements.
Uses expertise to act as the lead on planning, organising, prioritising, and overseeing activities to efficiently meet business objectives.
As part of the Finance Management Team leads on analysing data trends for use in reports to guide decision making.
As part of the Finance Management Team leads on developing, monitoring, interpreting, and understanding policies and procedures, making sure they match council strategies and objectives.
As part of the Finance Management Team leads on interpreting and applying knowledge of laws, regulations, and policies.
Has extensive knowledge of local government finance including detailed knowledge of local government funding and pensions.
A proven track record of making significant positive impact through system and process improvements.
Evidence of dealing with governance.
Evidence of working with and influencing stakeholders and partners.

Experience
Experience level enables post holder to provide leadership to others regarding work related systems, processes, and challenges.
Experienced in strategic management and leadership across company functions directing substantial resources over long-time frames.

Job Category : Social Care – Qualified
Children, Families & Education
Location : Luton
Hours Per Week : 37.00
Start Date : Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: Rate: £41.50ph

Hybrid 3 days a week in the office

2 vacancies

PURPOSE OF POST:
To work alongside the Team Manager to lead the team. Line managing, supporting and
coaching a team including ASYE’s, Social Workers and Senior Practitioners. Assisting
with training and ensuring that standards of social work practice are maintained and
reported to the Team Manager.
To prioritise the most vulnerable and at risk children and recommend appropriate advice
and action, escalating to relevant services as required and in line with Luton’s thresholds, working with our Practice Framework.

PRINCIPAL RESPONSIBILITIES:
Work closely with the Team manager in managing in the day to day
operations of the team, including deputising in their absence, providing
a social work service of assessment, care planning, child protection
and key working within the scope of the Children Act 1989 and related
legislation in order to –
 Prevent the separation of children from their families whenever possible and appropriate
 Promote and safeguard the welfare of children and young people
 Ensure children and young people reach their full potential and have equal access to services available
 Ensures effective risk management, decision making and preventative working to safeguard children and young people effectively in accordance with statutory requirements and policies
 Establishes the appropriate assessment required and identifies the level of need for support/services and or placements for children and young people
 Follow procedures to determine the need for care proceedings to be instigated where the risk of significant harm is so great as to warrant a Court Order
 Maintains effective systems for prioritising, allocating and monitoring workloads and ensures that suitable systems of supervision and appraisal are in place to ensure children and families needs’ are met in accordance with legislation, departmental policies and procedures
 Contributes to borough wide services with professional knowledge of an area of specialism on an Operational and Strategic basis as required.

Experience
In-depth post qualifying experience including in – depth experience in the field of child and family social work
Demonstrable experience of coaching / mentoring staff
In-depth service specific knowledge of children’s safeguarding and management of risk
Demonstrable experience of managing staff

Skills / Abilities
Able to assist the Team Manager in managing, motivating and developing a social services team, effectively achieving high levels of performance from staff and representing the service and department at a variety of internal/external meetings.

Demonstrable
communication skills,
including:
Able to develop and maintain effective administrative and organisational procedures.
Able to lead and chair multi- disciplinary meetings.
Able to negotiate and influence service users, staff at all levels, elected members and other
professional both internal and external.
Able to make sound professional judgements including high risk issues about children, parents, families and carers.
Commitment to the achievement of the highest possible standards of professional practice by all team members, through co-working, coaching/mentoring and the provision of advice, guidance and assistance.
In depth literacy, numeracy and analytical skills to be able to produce complex reports and make key recommendations.

Specialist Knowledge
Knowledge of current legislation, national guidance and best practice relevant to the post
Knowledge of social care needs of children and families

Job Category : Human Resources

Location : London Borough of Haringey

Hours Per Week :36.00

Start Date : Immediate Start              

Start Time :09:00

End Time :17:00

Salary: £14.84

The Recruitment Administrator will be responsible for providing administrative support to the Recruitment Specialists. It will require the ability to be flexible in day-to-day activities to meet the needs of the service delivery to the organisation.

Main Responsibilities

1.         Be the ‘go to’ person for all first line queries in relation to recruitment from candidates and hiring managers.

2.         Responsible for keeping track and resolving tickets raised within HALO. 

3.         Resolve all first line queries within agreed timescales and display customer excellence to build excellent customer engagement. 

4.         Be responsible for assisting the Recruitment Specialists with interview scheduling and sending out of interview invites and monitoring acceptances.

5.         Responsible for sending out ‘Conditional Offer Letters’ and managing the acceptance process.

6.         Deliver exemplary customer service to our hiring community, internal colleagues, and candidates.

Knowledge, Qualifications, Skills and Experience

            Essential or

Desirable

Ability to use own initiative and work to conflicting priorities in a busy, fast paced environment whilst still maintaining high standards of accuracy / attention to detail    

Ability to use own initiative and work to conflicting priorities in a busy, fast paced environment whilst still maintaining high standards of accuracy / attention to detail    

– Hybrid, 4 days office based 

– Interviews conducted face-to-face

– Immediate start 

– 3-6 month placement

Job Category : Housing

Location : Options , Enfield Council

Hours Per Week : 35.00

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

Salary: £22.55

The Families & Singles Service was established to help applicants who are threatened with homelessness or homeless to sustain their present accommodation or move into suitable private rented accommodation. The Families & Singles Service will also work collaboratively with partners to improve resilience and housing sustainment, under Enfield’s Early Help strategy.

The Homeless Families & Singles team will provide expert advice, work closely and collaboratively with partners to prevent, or delay homelessness wherever possible, to stop people ending up in our temporary accommodation or on the streets.

The Homeless Housing Coordinator will sit within the Families , working closely within the courts, solicitors, and Enfield’s legal department to prevent homelessness.

You must have expert knowledge of welfare, homelessness reduction act, housing and homelessness policy and case law, legislation and practice, Courts, possession orders & evictions as well as specialist knowledge on homelessness decision making. You should also have knowledge of safeguarding vulnerable adults and children.  

The Families & Singles Service was established to help applicants who are threatened with homelessness or homeless to sustain their present accommodation or move into suitable private rented accommodation. The Families & Singles Service will also work collaboratively with partners to improve resilience and housing sustainment, under Enfield’s Early Help strategy.

The Homeless Families & Singles team will provide expert advice, work closely and collaboratively with partners to prevent, or delay homelessness wherever possible, to stop people ending up in our temporary accommodation or on the streets.

The Homeless Housing Coordinator will sit within either Families or Singles Team, working closely within the courts, solicitors, and Enfield’s legal department to prevent homelessness.

You must have expert knowledge of welfare, homelessness reduction act, housing and homelessness policy and case law, legislation and practice, Courts, possession orders & evictions as well as specialist knowledge on homelessness decision making. You should also have knowledge of safeguarding vulnerable adults and children.  

The main responsibilities of the Homeless  Housing Coordinator will include:   

• To provide excellent customer service to homeless applicants and key partners.

• To provide specialist homelessness casework to households, ensuring that all aspects of casework are carried out in accordance with legislation, strategies, policies and initiatives set out at the national, regional and local level – through effective and regular case work supervision, advice, guidance and support. 

• Skilled use of all available homelessness prevention tools and collaborate with internal and external partners to improve outcomes for threatened with homeless/homeless applicants.

• Contribute to embedding safeguarding best practice across the wider Housing Advisory Service.

• Contribute to the overall service goal to reduce the number of households living in temporary accommodation by assisting them in challenging landlords & court possession orders.

Job Specifics – Experience, Skills, Knowledge & Abilities

Essential experience, skills and knowledge: 

1. Significant experience of providing specialist homelessness casework to homeless applicants that may have complex needs 
2. Significant experience of working collaboratively to improve outcomes for homeless that may have complex needs
3. Ability and experience to consistently deliver high levels of customer service to homeless applicants that may have complex needs

• Ability and experience of consistently achieving performance objectives in the provision of specialist homelessness casework
• Ability to contribute to the identification, dissemination and embedding of existing and emerging best practice within the team, and across the wider Housing Advisory Service  
• Ability to effectively communicate with a range of stakeholders, including applicants, members, partners, and so on
• Significant knowledge of welfare, homelessness and housing policy, strategies, legislation, and case law, and its implementation within a statutory homelessness service
• Significant knowledge of safeguarding best practice, including policy, strategies, legislation, and case law, and its implementation within a statutory homelessness service